An informational update on the draft mobile home closure and conversion ordinance is uh planning staff here.

Oh, supervisor, sorry.

Uh I think the request was to have item one and then move item number four to number two, if that's okay with you.

Okay, all right.

Well, let's do item one.

Informational uh update on mental health services for the unincorporated area.

Okay.

So we have any speakers on that item.

Item one.

All right, good evening, everyone.

Hope you're all doing okay.

Um I feel a lot of different energies in the room, so I just want to take a moment.

Hear a lot of snacking.

Um we will be going between English and Spanish.

So I just want to clarify before moving forward.

Um, is there interpretation live?

Okay, okay.

Um just want to make sure folks don't get cut off mid-interpretation and that everything gets clear.

So in case there is a need, I can interpret if needed if it becomes hard to understand.

Just want to offer that.

Um, so thank you for making space for us.

Um we are here to share some community driven updates on mental health collaboration in the unincorporated areas, um, and essentially lift our residents here that have been doing the work the last couple years in partnership with behavioral health and some of our community partnerships.

Um we want to do uh a big recognization first of our community wellness committee.

It has been made up of 32 members that have been following up with about 100 residents from our initial survey back in 2024, and 2024 uh yeah, late 2023, early 2024, um, to better understand the gaps while also conducting interviews uh with first line workers at clinics serving the unincorporated area.

So this is really in regards to mental health services, but really a broader sense of uh intervention but and prevention while also trying to focus on the services that aren't reaching the community and bridging the gap between the providers as well as the residents.

So I want to invite Marcia Lopez to present the next item.

I'm so so sorry, good evening, supervisors, and people here.

Thank you for the opportunity to play a presentation.

My name is Marcia Lopez.

Residents since 2024 have been facing barriers to relevant and bilingual affordable care that is within their neighborhood.

Uh, we found that clinics are committed to deeper community alignment, but still struggle keeping up with need and reaching the residents.

There's a strong interest for more culturally specific options around wellness that is also connected with peers and other residents that are going through the same experiences.

In 2025, we initiated some interviews with providers as well as following up with some residents.

We had a few key findings and also followed up on why they feel this way.

Some have been around residents facing barriers to get in contact with service providers, sometimes waiting over three weeks, with limited bilingual staff and confusing referral systems, and folks end up giving up actually reaching out for care.

Clinics are open to deeper community alignment, but face staffing shortages and low pay for frontline workers.

We're seeing high staff burnout and high turnover, and it's making it hard to maintain those relationships with local residents and really give that consistent care.

And residents have also come together in times of fear and insecurity, like now to create these third spaces in the near their neighborhoods.

There's a fear of public charge, deportation or even data sharing, which prevents families from seeking services even when they are eligible and in high need.

Trusted promotors and peer workers, and they really fill that gap for the multilingual need.

However, residents still feel lack of trust and connection with some of these institutions.

In trying to strengthen our local partnerships, we have identified two clinic representatives from each uh clinic or provider that uh specifically services the unincorporated residents in the area, and engaged them and are interested in becoming community liaisons to improve relationships between the residents and providers.

We have had some trusted partners in these interviews that include Eden Church, the Burcio Vasquez, Wilma Chan Center, Emoja Health, Reach Ashland Youth Center, La Familia, and the Mental Health Association for Chinese Communities.

It's not limited to that.

We're actively connecting with other groups, including family or sorry, Philip's advocates of justice, to just make sure we reach diverse set of partners.

We also have a good relationship with school districts, San Lorenzo and Hayward Unified School Districts.

We have actually a couple of family ambassadors on our planning team.

And we also have connections with local therapies and alternative wellness providers who are contributing to these resident-led support circles and want to be a part of our larger community wellness network.

I wanna oh sorry, I think there was one more point we might have missed.

There's an also interest and continued collaboration with the Office of Family Empowerment from Behavioral Health to collaborate hosting family cafes in the unincorporated community.

And so I want to invite Victoria Vivaldo next.

So we have some immediate next steps and our timelines of what we will be doing, and just our efforts that our residents will be moving forward with.

First is present updated resources at these school family groups every month to really show that the mental health support goes beyond that one-on-one therapy, includes other community-based options, guiding them to our trusted partners.

And we hope to do this.

We've started doing this actually in August and moving through doing it through April 2026.

We also want to maintain four resident-led peer support circles monthly.

And this will just build trust and belonging through the shared experiences in their community.

Also the same timeline that we have already started with the family groups.

We also want to host monthly clinic provider roundtables to strengthen these relationships with these providers and really just make sure that they are grounded in community voices and need.

We want to prioritize the immigrant community, African American, AAPI, family with disabilities, students, Latinx, and parents and guardians.