Well, good afternoon, Premier Commissioners, and welcome to your briefing on the annual Dayton survey for 2025.

I will tell you it's kind of a mixed bag as it usually is.

Some movements positive, some movements in the opposite direction that I will also say that this uh survey is not live uh publicly just yet, but should be before the end meeting.

So we'll do it at a high level for you all.

Um, but you'll be able to dive as deep as you want to uh in the survey itself by the end of the year.

So that being said, I will turn it over to Abby Jones, uh director of management and budget.

Thank you, Joe.

Um, so as Joe mentioned, um, the survey isn't the 2025 data survey results that you're going into through today.

Um, of course, we won't walk through all of the um survey questions, but highlight the ones that we've been covering for the last few years and the ones that are important.

Um for us in admin that the survey is very important because it helps them connect residents' priorities and helps us how we plan, budget, and um manage our city's performance management plan, especially.

Um, the survey continues to show that resident and most about the core services, which includes recycling, waste collection, fire and EMS services, public safety, and court enforcement.

Um, it also helps us identify where we're making progress, and where we're not making progress, um, it gives us an opportunity to um possibly include service delivery um and or um communication um or future investments.

Janette and Roma are going to walk through the key results, trends over time and the geographic information that's available in the dashboard.

You've seen the dashboard in my sidewalk.

Um, it does show the information uh for different um various uh geographic locations as well as the demographics.

Um I also want to say thank you to Roma for helping lead this faculty.

This is our part, this is part of our effort to continue to build staff capacity, giving newer staff members the opportunity to participate and uh slowly transition the work that Jeanette has been taking over for the last few years.

Um, and so um that being said, I'm gonna hand it over to Jeanette and Roma.

Thank you very much.

All right, we are gonna dive into the presentation first.

I know everyone wants to see the dashboard, so just a little bit that we'll highlight in the presentation.

Um, just what we're gonna go over high-level overview of the purpose of the survey that we do annually, an overview of an overview of our process and the methodology that we implement.

Um, we'll go over some of the numbers just at a high level, and then dive into some of the results, the resident perceptions by city, the city of the neighborhoods, and that's where we're gonna highlight a few of the trends.

We always like to see those long-term longitudinal trends, so we'll go over a couple of those.

Um, and then we'll do some major survey findings, what we have already the dashboard, and then we'll give you the conclusion, which is just a high-level overview, a summary of the results of the survey in terms of what residents value the most.

Okay, survey purpose.

So you've probably seen this before, but this is a little screenshot of what we um the communication that we put together for the survey for 2025.

So we uh our goal is to really kind of objectively gain a sentiment of gain a sentiment of what residents have in terms of satisfaction with the delivery of our city services, number one, but then also just general sentiment about their lives in the city.

Not everything we can impact day-to-day, but we still want to know how residents feel and their opinions about their lives with being in the city.

And so part of this is going to be the historical trend analysis because Dayton is incredibly unique, and so we want to kind of benchmark against ourselves.

So we'll see some of that.

Um, in terms of the survey overview and the methodology.

So there are um essentially three phases to the survey development and execution.

We have been working with ETC Institute since 2022.

They are a national surveying firm and they do a lot of local government resident opinion surveys, so that we've been working with them for a few years now.

It's just with the design of the survey instrument, which is mailed out to residents.

Um, they do the administration or data collection of the survey.

So surveys went out last year or late August, and the survey closed once we hit our statistically significant number early November.

So two ish months, a little over two months in the field before it closed, and then they um do provide the final data that is used to develop our dashboard and um do a final report that we will be finalizing.

It is like a hundred plus page reports.

So we are still working on cleaning that up and finalizing that, but that will also be uploaded for you all to review and you can look through and see all the results in detail in a lot more detail than the dashboard.

Okay, so some of the high level numbers with the survey.

So we distribute about 13,000 surveys.

So there's some science behind the survey methodology, and ETC Institute knows exactly how many to send out so that we get a statistically significant result back.

And so historically, our return rate has been about 10%.

That's pretty normal per survey.

So we received 1,305 survey responses in 2025.

And this is the third year running where a margin of error has been exactly 2.7%.

And so that's a really good sign with it being so low.

Well, you'll see, I'll give my spiel now because of this margin of error, like year to year, year over year changes, even if it's within that 2.5, 2.7% change up or down, are pretty normal.

I think that's just indicative.

If we were to give the survey over and over and over again to a different group of people, you would see results within about 2.7%, so about 3% up or down from where they are.

So that's that high level of confidence in these survey results.

So you'll see some of like modest changes year over year, and we'll talk through those, but we're really looking at that long-term trend as we look over the surveys.

And then just so you can see in the map, so every dot is a respondent to the survey.

And so I know when you're looking at it, you're probably gonna see more density in terms of responses on the east side of now.

And that is true.

Um, but one thing that ETC works with us on this is it is statistically significant when you look at like census data.

So there's higher populations in some of those eastern neighborhoods, so that's where you're seeing higher density.

So when we compare the results that we've gotten back by neighborhood, and we kind of bump them or lump them into these five land use councils, you'll see that it is spread out in accordance with our um census data.