OPENPUBLICA · PUBLIC MEETING RECORD
Record of Proceedings

Durham City Council Budget Work Session (Day 2) - May 25, 2023

City Council Work SessionThursday, May 25, 2023
BodyDurham, North Carolina
SessionCity Council Work Session
DateThursday, May 25, 2023
StatusFILED
Video Record

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Transcript — Verbatim
0:00

Thursday, day two of our budget session.

0:03

It is now the nine o'clock hour.

0:07

And uh one, two, three, four.

0:09

We have a quarrel.

0:11

All righty.

0:11

We'll call the role at this time.

0:13

Good morning, Mayor.

0:15

Mayor Pro Tem, City Council members.

0:17

Um, Mayor O'Neill.

0:18

I am present.

0:19

Mayor Pro Tem Middleton.

0:20

I'm here.

0:21

Councilmember Caballero.

0:23

Councilmember Freeman.

0:25

Councilmember Holsey Hyman.

0:27

Here.

0:27

Councilmember Johnson.

0:29

Here.

0:29

Councilmember Williams.

0:31

Thank you.

0:32

Thank you.

0:33

Welcome to everybody who is joining us live this morning via the internet and those who have joined us in person.

0:41

We welcome you all to day two of our City Council budget work session.

0:45

And at this time, I will turn it over to Christina Riordan, who is our interim director of budget and management services.

0:53

Good morning.

0:54

Good morning, Mayor, Mayor Pro Tem, members of Council, Christina Reardon, Budget and Management Services.

1:00

I will just want to welcome you to our second day of the budget work sessions.

1:05

We have a full agenda as you can see in the screen before you.

1:09

These are the departments that will be coming before you to give you an update.

1:12

We can, as we did yesterday, take a break when you um when you need to, if we need to.

1:18

And I will turn it over to our city manager in case she has some announcements that she wants to make before we get started.

1:25

Good morning, and thank you.

2:04

Thank you, Madam Manager, and uh good morning, Madam Mayor, Mayor Pro Tem, and members of the city council.

2:09

My name is Sean Egan, and I'm the director of transportation for the city.

2:17

I was advised by our budget director, Christina Reardon to focus on three key objectives.

2:23

Be brief, be brilliant, and be gone.

2:28

And I'm hoping for two out of those three.

2:31

But seriously, it is my honor to represent nearly 80 city employees in the department and more than 200 Go Durham and Access Transit workers supported by this budget.

2:44

Our mission in transportation is to provide and maintain safe multimodal infrastructure to improve mobility, promote environmental sustainability, and enhance the quality of life for residents and visitors.

3:03

Bill Judge, who manages infrastructure development, traffic operations and safety, and Evian Patterson, who manages our parking operations as well as our new mobility division that plans and oversees Go Durham Transit Services.

3:20

Our business services division, led by Tom Devlin, is responsible for developing this budget as well as the contracts, agreements, and the many agenda items we bring to City Council.

3:32

In previous years, this chart has shown as many as 13 full-time positions for the Durham Chapel Hill Carborough Metropolitan Planning Organization, DCHC MPO, which has been housed within the City Transportation Department for more than 40 years.

3:48

In order to improve the efficiency and effectiveness of regional planning, the DCHC MPO board voted earlier this year to move to the Triangle J Council of Governments, TJ Cog in FY 2024.

4:01

And earlier this month, City Council approved an agreement with TJ Cog to enable that transition.

4:07

So those staff positions are not shown here.

4:11

Two new positions included in the FY2024 budget are a Vision Zero coordinator to advance the goal of zero fatalities and serious injuries on our transportation network and a new mobility services planner to guide the implementation of new transit routes and improved frequency made possible with support from the Durham County transit plan.

4:36

The first chart shows the average number of riders boarding a Go Durham bus each hour.

4:42

I like to describe this as a crowding index.

4:46

The national average for this measure was 20 in 2022, but our numbers consistently exceed 30, resulting in riders routinely having to stand on our buses as no seats are available.

5:01

Additional service frequency and new crosstown routes funded by the Durham County Transit Plan should reduce crowding and improve travel speed, reliability, and the customer experience in the next fiscal year.

5:15

The second chart shows the same measure for our GoDurum Access riders whose disability prevents them from riding our fixed route buses.

5:23

We work to keep this figure above two to enhance the efficiency of this shared ride service and address growing needs across Durham.

5:34

The next two measures show the reliability of our bus and access systems.

5:39

For both systems, we continue to perform below our targets, largely due to our ongoing staff shortages.

5:47

This reminds me, anyone looking for a new career with great pay and benefits should visit GoDurum Transit.org/slash careers.

5:58

That's GoDurum Transit.org slash careers.

6:03

On July 1st, thanks to this budget, our starting wage for bus operators increases to $19.65 per hour, while experienced operators can earn nearly $30 per hour plus generous health and retirement benefits.

6:20

As we transition to direct contract management for bus and access services, transportation staff will be working closely with the management teams to improve both staffing and on-time performance.

6:37

The next measure is the share of intersections with a traffic signal that also have accessible curb ramps for people who walk and roll across our streets.

6:47

While we continue to install new curb ramps across the city, many intersections that require a new traffic signal for safety reasons also lack sidewalks for the curb ramps to connect to.

Discussion Breakdown — Share of Meeting
Public Safety████████████████████████████28%
Affordable Housing██████████████████18%
Public Health█████████9%
Homelessness████████8%
Personnel Matters████████8%
Public Transit█████5%
Budget Equity Analysis█████5%
Transportation Safety████4%
Mental Health Awareness███3%
Summary of Proceedings

Durham City Council Budget Work Session (Day 2) - May 25, 2023

The Durham City Council held the second day of its FY2024 budget work session on Thursday, May 25, 2023, from 9:00 AM to approximately 1:40 PM. Departments presented proposed budgets and performance data, including Transportation, Community Safety, Police, Fire, and Community Development (Forever Home Durham). Key themes included expansion of alternative crisis response (HART), addressing sworn staffing shortages and pay equity, and progress on affordable housing goals.

Discussion Items

Transportation Department (Sean Egan)

  • Proposed FY2024 budget includes increased transit investment supported by federal COVID relief and Durham County Transit Plan sales tax (over $8 million).
  • Two new positions: Vision Zero Coordinator and New Mobility Services Planner.
  • Bus crowding index exceeds national average (30 vs 20), but on-time performance remains below targets due to staffing shortages.
  • Starting bus operator wage rises to $19.65/hour; experienced operators can earn nearly $30/hour.
  • Go Durham remains fare-free through June 2024 as proposed.
  • Parking fund stabilizing with no rate increases.
  • Federal grants secured worth over $30 million since Bipartisan Infrastructure Law.
  • Discussion: Councilmember questions about route map coverage and Holloway Street corridor plans.

Community Safety Department (Ryan Smith)

  • HART launched four crisis response programs; over 6,200 calls answered in first year; 95% of calls resolved without police/EMS backup.
  • Proposed budget grows department from 20 to 47 FTEs, expanding services citywide, 7 days a week, 12 hours a day, reaching 69% of eligible calls (up from 28%).
  • Current response time average under 10 minutes; care navigation connects about one-third of neighbors to care.
  • Safety record: only 0.49% of calls required emergent police backup; over 99% of responders report feeling safe.
  • Operational budget includes $1.7 million for external contracts (Bull City United, legal aid, etc.).
  • Discussion: Councilmembers praised the program's impact, asked about funding for the Community Safety and Wellness Task Force recommendations. Mayor O'Neill noted equity concerns about task force funding allocation.

Police Department (Chief Patrice Andrews)

  • Budget proposes 672 FTEs (removing two vacant sworn positions). Sworn vacancy rate averages 20.7% (target 14%).
  • Violent crime rate per 100,000 estimated at 625 for FY23 (target 700); clearance rate target adjusted to 33% (down from 50% due to FBI reporting changes).
  • Average response time to priority 1 calls: 6.7 minutes.
  • New recruiting initiatives: officer referral program ($5,000 incentive), "Interview Now" app, focus on 30 by 30 (women officers).
  • Risk-based policing using risk terrain modeling to address environmental factors.
  • Discussion: ATV safety concerns, response to multi-unit calls explained. Councilmembers commended collaboration with HART.

Fire Department (Chief Robert Zoldos)

  • FY22 incidents: 31,474 (38% increase); EMS incidents up 48%.
  • Proposed budget adds 16 FTEs to staff Ladder Company 7 at Fire Station 7 (north side), improving ladder coverage and reducing response times by up to 7 minutes for north end.
  • EMS training improved with 3 new EMS supervisor positions; quality assurance now covering 100% of high-acuity calls.
  • Budget includes funding for response modeling tool, PPE, training, and one new fire inspector.
  • Discussion: Pay and retention concerns – lost 5 members to Cary; average service time of departures 4-4.17 years. Chief noted that step plan helps recruitment but retention requires market rate pay. Council discussed recruitment pipeline from high schools and ROTC programs.

Community Development (Reginald Johnson) & Forever Home Durham

  • Homeless system performance: 40% exits to permanent housing (FY22); length of homelessness at 110 days target.
  • Affordable housing production: 1,870 total rental units in pipeline/contract/completed (goal 1,600); 438 rental units preserved (goal 800); 1,481 homeless persons placed in permanent housing (goal 1,700).
  • Budget highlights: relaunch of down payment assistance program (up to $80,000 for homebuyers at 80% AMI or below), eviction diversion, minor and substantial repair programs.
  • Challenges: rising construction costs and interest rates, lack of landlords accepting vouchers, limited inventory.
  • Discussion: Councilmembers inquired about landlord incentives, need for data on overall affordable unit count, and concerns about lead hazard reduction.

Key Outcomes

  • Council agreed to schedule a possible continuation meeting on June 8, 2023, from 9:00 AM to 12:00 PM, if needed.
  • Staff will prepare a follow-up written document addressing questions raised during the work sessions.
  • Discussion on police and fire pay equity is expected to continue, with staff noting the proposed budget includes a market study and raises of 6-8% for all employees.
  • No formal votes were taken; the session was informational.

Meeting Transcript

Thursday, day two of our budget session. It is now the nine o'clock hour. And uh one, two, three, four. We have a quarrel. All righty. We'll call the role at this time. Good morning, Mayor. Mayor Pro Tem, City Council members. Um, Mayor O'Neill. I am present. Mayor Pro Tem Middleton. I'm here. Councilmember Caballero. Councilmember Freeman. Councilmember Holsey Hyman. Here. Councilmember Johnson. Here. Councilmember Williams. Thank you. Thank you. Welcome to everybody who is joining us live this morning via the internet and those who have joined us in person. We welcome you all to day two of our City Council budget work session. And at this time, I will turn it over to Christina Riordan, who is our interim director of budget and management services. Good morning. Good morning, Mayor, Mayor Pro Tem, members of Council, Christina Reardon, Budget and Management Services. I will just want to welcome you to our second day of the budget work sessions. We have a full agenda as you can see in the screen before you. These are the departments that will be coming before you to give you an update. We can, as we did yesterday, take a break when you um when you need to, if we need to. And I will turn it over to our city manager in case she has some announcements that she wants to make before we get started. Good morning, and thank you. Thank you, Madam Manager, and uh good morning, Madam Mayor, Mayor Pro Tem, and members of the city council. My name is Sean Egan, and I'm the director of transportation for the city. I was advised by our budget director, Christina Reardon to focus on three key objectives. Be brief, be brilliant, and be gone. And I'm hoping for two out of those three. But seriously, it is my honor to represent nearly 80 city employees in the department and more than 200 Go Durham and Access Transit workers supported by this budget. Our mission in transportation is to provide and maintain safe multimodal infrastructure to improve mobility, promote environmental sustainability, and enhance the quality of life for residents and visitors. Bill Judge, who manages infrastructure development, traffic operations and safety, and Evian Patterson, who manages our parking operations as well as our new mobility division that plans and oversees Go Durham Transit Services. Our business services division, led by Tom Devlin, is responsible for developing this budget as well as the contracts, agreements, and the many agenda items we bring to City Council. In previous years, this chart has shown as many as 13 full-time positions for the Durham Chapel Hill Carborough Metropolitan Planning Organization, DCHC MPO, which has been housed within the City Transportation Department for more than 40 years. In order to improve the efficiency and effectiveness of regional planning, the DCHC MPO board voted earlier this year to move to the Triangle J Council of Governments, TJ Cog in FY 2024. And earlier this month, City Council approved an agreement with TJ Cog to enable that transition. So those staff positions are not shown here. Two new positions included in the FY2024 budget are a Vision Zero coordinator to advance the goal of zero fatalities and serious injuries on our transportation network and a new mobility services planner to guide the implementation of new transit routes and improved frequency made possible with support from the Durham County transit plan. The first chart shows the average number of riders boarding a Go Durham bus each hour. I like to describe this as a crowding index. The national average for this measure was 20 in 2022, but our numbers consistently exceed 30, resulting in riders routinely having to stand on our buses as no seats are available. Additional service frequency and new crosstown routes funded by the Durham County Transit Plan should reduce crowding and improve travel speed, reliability, and the customer experience in the next fiscal year.

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