HITS Department FY27 Budget Workshop Presentation - May 14, 2026
HITS Department FY27 Budget Workshop Presentation - May 14, 2026
The Budget and Fiscal Affairs Committee convened on May 14, 2026 at 1:30 PM to receive a budget workshop presentation from the Houston Information Technology Services (HITS) Department. Director Lisa, making her 10th and final budget presentation before retiring on June 19, 2026 after 30 years of city service, presented the FY27 operating budget of $161.3 million. The presentation covered budget gap reductions, consolidations, program details, performance metrics, and revenue generation. Council members in attendance included Julian Ramirez, Mary Nan Huffman, Amy Peck, and staff from several other offices. No votes were taken during the workshop.
Public Comments & Testimony
- Doug, a public speaker, commented on the HITS budget and raised several questions and observations:
- He praised Director Lisa for her service, noting she could have earned more in the private sector.
- He questioned the discrepancy between the planned addition of 18 FTEs (14 from Houston Public Library and 4 from Houston Airport Systems) and the estimated increase of 48 FTEs from FY26 to FY27 in the budget document.
- He asked for confirmation that all emergency communication systems (including those used by external agencies) operate on the same wavelength/frequency to avoid issues like those during 9/11.
- He noted that IT support staff allocated to HPD (five times more than HFD) seemed disproportionate given the department sizes, though acknowledged possible reasons.
- He pointed out that the fire department’s use of handwritten time cards remains an unaddressed low-hanging fruit for efficiency.
Discussion Items
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Budget Presentation Overview: Director Lisa presented the HITS budget, highlighting:
- The $161.3 million FY27 operating budget (10.8% higher year-over-year, including new consolidations and contractual increases).
- Plans to eliminate a budget gap through telecom savings ($2.3M from cellular contract analysis, legacy line reductions, vendor negotiation improvements, and Next Generation Network migration), Microsoft 365 and electronic signature contract renegotiations ($950,000 combined), and other adjustments.
- Consolidation of Houston Airport System Cyber ($811,000) and Houston Public Library IT ($2.1M, 14 FTEs) into HITS, effective July 1, 2026.
- HPD consolidation and a $6.8M budget increase for cadet technology (body cameras, phones, software).
- Personnel vs. non-personnel split: 14.4% personnel, 85.6% services/supplies; HITS runs lean (24 positions lost through VMRO).
- Performance metrics evolution toward "turn the curve" methodology, with a new performance function established.
- Major programs: Administrative Services, 311, Community Development, Cybersecurity ($2.8M for security licenses), Data Center Services ($2.3M Azure), End User Compute ($8.1M Microsoft EA), Enterprise Applications (GIS $2.8M, SAP $1.8M), Emergency Communications, HFD IT (right-sizing staff), HPD IT ($5.5M Verizon, $4M Microsoft EA), Municipal Courts (year-to-date $24M revenue collected), Network Services (Next Generation Network project praised as progressive), Parks and Recreation IT, Project Management, Radio Services ($1.8M revenue from external agencies including NASA), and Telecommunications.
- Revenue: $1.8M from radio services; Verizon Wireless rebate increased to $4M (up from $1.2M).
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Council Q&A:
- Chair: Asked about data center expansion plans. Director responded that they plan to expand at the Houston Emergency Center, maintain one leased and one city-owned data center, and continue cloud migration. No further HAS consolidation plans at this time.
- Follow-up question on eliminating manual data entry (e.g., timekeeping): Director confirmed ongoing work, including HPD migration to electronic timekeeping and employee scheduling.
- Council Member Alcorn: Thanked Director, noted a corrected 311 metric target (25% online submission).
- Vice Mayor Pro Tem Peck: Asked about transition of Solid Waste to combined utility system. Director said there is substantial coordination with finance, HR, and HITS, with a phased approach starting by pointing to the new fund in FY27.
- Council Member Ramirez: Thanked Director, asked about AI roadmap progress. Director said a new Performance, Innovation, and Architecture (PIA) group has been created to build AI governance, balancing safe deployment with enabling innovation.
Key Outcomes
- No formal votes were taken, as this was a workshop.
- Director Lisa announced her retirement effective June 19, 2026, after 30 years of city service. The date coincides with the 24th anniversary of the council’s vote to create the central IT department.
- Council members expressed gratitude for Director Lisa’s service and the work of HITS.
- The committee will take a three-minute break before proceeding to the ARA budget workshop.
- Questions from Council Member Alcorn and the public speaker (Doug) were noted for follow-up.
Meeting Transcript
Good afternoon, everyone. It is 1 30, and we will reconvene the budget and fiscal affairs committee for the HITS budget workshop presentation at this time. I'd like to recognize some council members in attendance. Councilmember Julian Ramirez, Councilmember Mary Nan Huffman. We also have staff from Councilmember Thomas' office, staff from Councilmember Carter, Councilmember Martinez, and Councilmember Alcorn's office. And then online, we have Mayor Pro Tem Castax Tatum watching. So at this time, Director, if you are ready, we can begin your budget presentation. This is a good chair. I don't usually get so tall. So thank you, Chair, Vice Chair, for hosting me today. I'm pleased to present the HITS Department budget to City Council. This is my tenth time presenting this amazing department's budget to you. So I do want to say a huge thanks, starting first with my partners in finance. This, of course, you know very well. This is Will Bryant. He's Chief Director Dubowski's Chief of Staff, but he also manages the financial analysis folks who manage a very complex budget for HITS in our revolving fund. So thanks to Will Bryant and his staff he has back here. We have CJ Johnson, Caria Askew, Darren, and Kabita, who have all been working tirelessly to get this budget presentation done. I also want to acknowledge nearly my entire executive team are here on the front row, so I do want them to all stand up. You can also find their pictures and their titles in the appendix of our presentation. And I owe them a deep debt of gratitude. These are the folks, quite frankly, I think this is the most professional and high performing executive team that we have had for the HITS department through its existence. So a huge thank you to those folks. They're the ones along with their teams who support them, who are the ones that make things happen and make positive change. So with that, let's go to the next slide. Thank you, guys. And this is just the agenda. You've seen this for every department that comes before you, so we can go to the next one. This slide shows the alignment of HIT's 19 programs to four of Mayor Whitmeyer's strategic priorities. And three that are relatively new. We just introduced last year, and those include the full consolidation of HPD technology, parks and recreation IT, legal IT, and the two that are new this year are the consolidation of Houston Airport System Cyber, as well as the Houston Public Library IT organizations. Next for public safety, followed by 11% to government that works and one percent for quality of life priorities. Next slide. So this is a fun one. The plans to eliminate the budget gap. And so in this particular slide, the largest uh opportunity that we identified was in the telecommunication support services area. That $2.3 million dollars was made up of several chunks that I'm gonna quickly highlight for you. The first is five hundred and fifteen thousand dollars that we identified after our infrastructure team's analysis of citywide expenditures to the cellular telephone contract. Um, and there are significant savings opportunities. This $515,000 excludes Houston Airport System and HPD because they are billed separately directly to those departments. This $515 represents HITS asking each of the other consuming departments to cut their cellular subscriptions by 10%, and that's based on the analysis that we did identifying a number of zero usage devices. The next chunk is 268,000. This is the reduction of some very old legacy plain old telephone service lines as we replace them with more modern communications vehicles. The next is 655,000. Again, this is a shout out to Burt Corford and Omar Farouk for excellent negotiating on our new cellular services contract. That 655,000 is specifically for improved rates for those cellular services that we consume. And then finally, in this category, $935,000 reduction. This was a planned migration as part of our next generation network project, which you'll hear a little bit more about in this presentation. But this is modernizing the telephone circuits that connect all of our network across the city together. So the next category, which I'm lumping together both end user compute services and the enterprise applications reductions, 350 of that, 350,000 of that was again improved negotiation on rates under our new Microsoft 365 Enterprise Agreement, as well as making the decision to subscribe to some third-party Microsoft support, which is cheaper than the Microsoft directly sourced services.
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