I'm just working all the record tracking processes.

So I added like the general stuff.

We have a new attorney.

Sorry.

So do we have a new attorney?

I'm just covering for Sarah.

All right.

My name is Alan Kenneth.

Nice to meet you.

Special guests.

I know Catherine said she's got yes.

Okay.

That's my event.

I said why.

I don't need the answer now.

I'm just curious.

We have a full minute.

Lord knows we've had board meetings in prior to all board members getting here before.

Sarah can say that she reviewed the resolution.

And she had no injections to appreciate that.

All right, well 301.

I love this thing.

Uh I'm gonna call to order the December 4th Board of Business and Neighborhood Services.

My name is Abby Brands.

I am the director of Business and Neighborhood Services.

If my board members would like to introduce themselves.

Belinda Drake.

Katie Willpool.

All right, thank you.

Um first order of business.

We have the minutes from the October 23rd meeting.

And look at that, we were all here for that one.

Uh if there are any questions about the minutes, uh if not, I will entertain a motion to approve the minutes from the October meeting.

So moved.

Second.

All those in favor signify by saying aye.

Aye.

Thank you very much.

We've got three minutes.

All right.

Moving on to action items.

Um resolution 2025 C 10031.

And it said Jacob Miller, it's actually owing up for the next two.

So for resolution number 2025 C 10031, staff recommends this board approve and authorize the director to enter into a new one-year professional services agreement with tourism tomorrow for 2026 film and media community ombudsman services.

The contract compensation not to exceed limit shall be set at 40,000.

And this contract is uh facilitating film and media production by essentially at least in part uh shepherding media companies through approvals for shoots for commercial and marketing uh film documentary products.

Oh I'm sorry, projects.

Um so they typically, if they are coordinating with us, it's with our special events team or right away.

Special events by yes, that's correct.

Any questions about this proposal contract?

If no, I'll entertain a motion.

So moved second.

Look at that.

Uh all those in favor signify by saying aye.

Aye.

That one's approved.

All right, next one, Elena.

Resolution number 2025, C 10032.

Staff recommends the board approve and authorize the director to renew the professional services agreement with India Economic Development Inc.

for professional permitting and licensing ombudsman services for one additional year through 2026 and to increase the contract compensation not to exceed limit by 126,050 dollars.

So IDI is the organization that was formerly developed Indy earlier this year.

It was um pulled out of the Indy chamber and made its own standalone organization with the said excuse me with the city providing um a certain amount of seed funding that coming from both BNS and DMD given both of our joint departments um engaging in economic development initiatives with that organization any questions about this one this largely goes to um help pay for the investment correct yes so the scope of work is to um help with uh is to help cover that that cost for the individual who is the current office uh that physician uh recently became vacant they're looking for someone to fill in yeah um but the folks who run the organization have uh regular touch points with dmd and b and s to make sure we're still aligned great would you like to introduce your Catherine she all right any other questions or a motion for approval motion is there a second second all those in favor signify by saying aye aye look at that thank you very much moving on to resolution 2025 C 10033 Miss Jackie Patterson Yeah we got a whole deputy director show hanging out end of year roundup uh resolution number 2025 C 100 33 staff recommends this board approve and authorize the director to enter into a new one year service agreement with MBE certified vendor CP total construction LLC for unsafe building boarding and securing services CP total submitted to the city's request for qualifications was deemed responsive and the vendor was found by staff to be qualified for the contract award the term of the agreement shall commence February 1st 2026 and will expire January 31st 2027 the contract compensation not to exceed limit shall be set at 325 thousand dollars thank you any questions uh for Ms.

Patterson did you use CP total last year as well I believe we've used CP total for the last decade do you have any idea how much you guys used of the fund last year Jacob um I can tell you that uh um average spend is about 175,000 a year okay and it's just a you don't pay them extra if we don't go over the 1750s no it's uh they're they're billed for services and board is provided great thank you so moved uh second all right all those in favor signify by saying aye aye we did it thank you Jack all right two more up uh two more items these are going to be public hearing uh items but we will still follow the same um general format so Charles you want to come present resolution 2025 C 10030 adoption of regulations for passenger bill of rights hello board members Charles ask you licensing manager with services um the resources is requesting the readoption of the 15 euro regulation requiring a license pollute vehicle to display in plain view the passenger bill of rights um if we can get that on the screen for the board members just the police um that's a depiction of what goes in the vehicle um the passenger bill arises a decal that provides passengers with an immediate visual of a credit card as an acceptable form of payment as they are project vehicle from the curved side and once inside the vehicle the decal outlines what the passenger is to expect while traveling and one of the licensed uh public buffers hires or the orbits um a view examples of the passenger's rights listed on a decal include options to pay for your ride with a credit card to pay only an amount clearly charged on a visible meter and that the passengers are not to be refused re be refused service if they have characteristics that are legally protected from discrimination the decal also has a resource number and email for passengers to report complaints or concerns to the BNS by overcharging or pool service the passenger bill of rights has proven to be an effective means of informing passengers of their rights and that there is a regulatory authority to which they can report their concerns this also establishes a consistent means of service throughout the public bill for higher industry any questions from the board well um anything that has a meter in it and a top light so Ubers lift and yellow shear right um means of transportation is not a tax yeah so we don't regulate ride share in our ordinance right uh those are regulated at the state level state level correct yes and this is a standing regulation this is just

Any questions from the board?

Well anything that has a meter in it and a top light.

So Ubers lift, you know the sheer right means of transportation is not a text.

Yeah, so we don't regulate ride share in our ordinance, right?

Uh those are regulated at the state level.

State level, correct?

Yes.

And this is a standing regulation.

This is just a readoption.

Yes.

Yeah.

How does it get readjust?

Five more years.

Okay.

Okay.

Okay.

Thank you.

Move on to the public hearing portion, even though I don't think there's anyone here from the public who wishes to speak on the regulation, but we will open it up at this point.

Any takers?

No.

We're all very content with the passenger bill of rights.

Okay.

All right.

With that.

Oh, sure.

So what if the meter is operable?

There's a dispute.

There isn't a visible charge on the meter.

So we inspect the meters.

We come up to the point.

Oh, I'm sorry.

Last time I did this, it was virtual.

It was virtual.

So if there's a dispute on the meter, we do get a complaint, we will contact the company owner to bring that vehicle in for an inspection.

So we can inspect the meter and uh do an investigation of the complaint.

If there is a dispute, we will request the refund of any charges that were made to a credit card or whatever forms of pay back to the uh passenger.

Zoom passenger is not obligated to pay.

Well, we've I'm just I'm just curious if you're putting a bill of rights, and let's say the meter's not working and Jarvis like you only ten dollars.

Oh yeah, so I was well, they are obligated to pay, and then they can dispute it with us to get a remote.

Well, they should also receive a receipt that is part of the passenger bill of rights, also any other questions for Mr.

SP.

Well, what we don't want is is ride and runners, which causes a separate issue.

So it's best to pay and um report those complaints to us.

Um also the H innapolis Airport Authority receives these complaints also, so they get passed along to us too.

So just to clarify if a rider is disputing whatever their billed for, there is a process to bow their dispute and possibly be reimbursed.

Correct.

And it's included on the bill of rights.

Yeah, yes, it is through to call and to email.

So yeah, awesome.

Thank you, thank you.

Any other questions from the board or a motion to readopt regulations for passenger bill of rights?

I move to readopt.

All right, is there a second?

Second.

All those in favor signify by saying aye.

Aye.

All right.

Adoption of regulations for accelerated review policies.

Hello again.

So resolution 2025 C10034.

Um related to making changes to how we do accelerated review for structural and for drainage permits.

So the current policy is that there is accelerated review that can be selected upon application by someone who's applying for drainage and for structural permits.

And this is very typical in relation to other municipalities.

There was no other municipality we found when we were evaluating uh policies in similar municipalities that allowed for autonomous selection.

So we are proposing a shift to application for accelerated review uh rather than selection.

And this is because we want to be able to provide accelerated review.

If people are paying an additional fee, we want to be certain that they're getting that service and it is provided in a timely manner.

So right now, if you select accelerated review, you get a response within five business days, and then after that, people assume that it would mean it is continued to be accelerated, but that is not how our contracts are currently structured.

And so this also proposes that you would have a five-day window and would continue to be at the top of the priority list for reviews throughout the process.

It can be requested by the project owner or the property owner.

It can be submitted alongside or after permit submittal.

And I've already covered the initial turnaround and that it would be the highest priority thereafter for the review.

Once we have new contracts in place for a third-party review in uh next year, then we'd like to reevaluate the policy and potentially explore accelerated review that covers more than just these two permit types.

But we want to make sure that we're successfully able to deliver this uh at these turnarounds prior to that.

Are there any questions?

So this also establishes a new fee.

Yes.

Um so that uh board members will remember when we went through the budget process.

Obviously, we had a very large cost of service proposal.

This is one of those items that we tabled because we knew we needed to put better kind of guardrails around it, especially if we're establishing a new fee for yeah.

So the former fee was it was hourly, so it was uh 301 for drainage, and I will have to get you the information for structural.

I apologize, but it was essentially um an initial fee that was based hourly for the third-party reviewers, and now we were proposing a 2500 flat rate fee, yes, um, which is you know half approximately of the municipalities.

We reviewed all of the flat rate fee.

Some of them went with a two to three time uh uh multiplier of the standard fee.

We thought flat rate was more transparent and clear, so that's what we have proposed.

Okay.

Is there a fee for the application?

For yes, so the accelerated review fee would be on top of the application fee in the but is there a a fee for applying to have accelerated.

So there's an application fee for the drainage permit or the structural permit, but there is not an application fee to request that's correct to request having an accelerated yes.

And then just to reiterate, before you'd pay the hourly fee, and you only got it on the first round.

But if you had comments, the second round would not be accelerated, it would just be put in the queue.

That's correct.

This $2,500 now gets you if you are accepted, you're charged the $2,500, and then every time you have to go back in for comments, you're at the top of the list.

Yes, that's correct.

With a five-day turnaround max.

Okay.

I think it's a step in the right direction.

So we also uh wanted to be very clear about um when people apply for accelerated review that we would get a turnaround to them by the end of the following business days.

So that they're not waiting for a long time.

Oh, that's great.

We want to be able to move this along quickly.

Yeah, yeah.

Great.

Love it.

Yeah.

All right.

Thank you, Melina.

Public hearing.

Public hearing.

Okay.

Same crowd.

I know Chris out there has got a lot of burning questions about accelerating.

Uh opening the public hearing portion.

If there are any formally, if there are any questions or uh comments from members of the public.

Seeing none.

All right.

Uh are there any other questions uh of the board from board today?

And if not, it will entertain a motion to adopt this new uh accelerator review policy.

So moved.

Is there a second?

Second.

All right.

All those in favor signify by saying aye.

Aye.

That regulation passes.

All right.

That is the end of our agenda today.

This is our last meeting of the year.

I think this has been uh a very impactful year.

Um, obviously, the cost of service proposal is um something that hadn't been addressed in some cases 30 years, some cases 15 years.

So this board uh made a huge impact on the department this year.

And so I personally want to thank you for your collaboration and your support of all of our efforts.

All right, our next meeting is scheduled in 2026, January 2026, or I'm sorry, January 22, 2026 uh in this room, conference room T 260 uh at 3 p.m.

With that, I will adjourn this meeting.