Help the enterprise get comfortable with specifically generative AI.

Kate Coton, our chief digital officer, has been been leading the effort for us.

We have just completed our co-pilot chat training.

We've done two of those for the enterprise.

They were very well attended.

I think there was a total of about 150 people who attended those two trainings.

So successful, we're looking at doing a couple more with Microsoft again coming up.

We're also beginning to focus and look at what it looks like to bring in Copilot Studio and work on agentec AI within within Copilot, is where we're focusing.

And the idea there being that if we can get people within the enterprise comfortable with generative AI and using that and how it how it works, what it does well, what it doesn't do well, it will hopefully help uh the enterprise make good decisions as far as the AI tools that they're looking to use.

Uh just to give uh give everyone some some idea of what we're looking at doing there.

Um that one is is some uh an initiative that ISA has been really focused on on doing for the enterprise that falls off as far as the due date at the end of the year.

Uh we that doesn't mean that we're gonna stop working on AI and doing initiatives, but as far as this initial focus, that that would end that that focus for for this time being.

Um the next one on the list is purview implementation, just for a bit of history.

Uh ISA uh chose to change our licensing model for for Microsoft, and we brought in a purview, which is kind of like a high level data management piece uh for our Microsoft accounts and and for Microsoft technologies within the entire Microsoft stack of Office 365.

To that end, uh one of the things that that comes with is a is a new e-discovery tool that we've been working on and and bringing out, but we've also been working on other things to make sure that our our security for uh the data within the Office 365 environment environment is secured and tagged and known uh and and not being lost to lost uh out into the world without having some knowledge about what's going on.

So to that end, the next step in this is uh the security team will led by Nicole Heatley Holmes will be uh releasing um email encryption for since a critical data that goes out.

So if you if you send externally a uh social security number or or something to that effect, like a like a credit card number out to the to a person within the outside of the organization, it will automatically encrypt that email moving forward.

We've been doing some testing with an ISA uh and it's it's relatively easy to use from it for an outsider to do.

It's it's uh it gives you all the instructions you need for the outsider to receive that email.

They will log into a portal and then download that message as they need it.

Um so we're look certainly gonna be looking for feedback there, but we're excited to roll out this next step in securing our environment.

Uh next below that is the CCB Restack phase three.

This is obviously the third phase of multiple phases of of moving around people within the enterprise and and redoing floors.

The last step here, uh, and you'll see the date I has been changed from uh what was December this year to the to March of next year.

Uh and that last office to be moved is the auditor's office.

Currently, they're they're working on the first floor and on the sixth floor uh as their floor is being redone.

Uh and uh once that's completed, they'll move back in March, and that will end phase three of the CCB Restack.

And that's the final phase.

No, there are other things going on with uh IMPD's east wing is being renovated.

That would be like a phase three B, but uh we're not talking about that one.

I think they're still looking at what it looks like to get that done and and when that will actually take place.

It's more in the planning session.

But all of the center tower will be completely rehabbed or moved on.

No, we're still in progress.

There's still some lingering agencies that we're we're working through.

Okay.

Other than community corrections.

Okay.

Great.

All right.

Uh next on that list is passwordless authentication.

So uh over over the years we've moved to uh you know long long passwords, long past phrases.

Uh the next step here is is a uh is passwordless authentication.

That's usually something something you have in a PIN within a workstation.

We're specifically focused on doing testing with our public safety agencies and courts uh to look at what that looks like in order to make that uh work for them.

There's a a CGIS requirement that's kind of driven some of this uh work.

We're we're testing two solutions right now uh and and looking to make a decision and move forward by the end of the year.

Uh we will continue to update a board on that progress as we move forward.

Next one down is address and parcel modernization initiative.

It's kind of a mouthful, but we used to call it MAD, and that didn't seem to work out very well.

Master Address Database is what that MAD stood for.

So what we're doing here is we're updating the underlying GIS systems with Ezri address data management and the SRE parcel fabric so that we get better accuracy and sharing capabilities for the addresses within our systems.

And so that project's going to take take a little while, but we recently kicked it off also in line with what will appear on this agenda is the uh property tax management software installation that we'll be going through.

So those two are are closely linked together, uh, but you'll see that one added in January as well.

But we're looking targeting uh uh June as a as the late latest date for uh 2026 for the um what is it called address and parcel modernization project.

Uh next on the list is is PeopleSoft Cloud Migration.

Uh we are working through uh a vendor selection and we're working on signing a contract with a vendor now uh as that project goes for for the uh the better part of next year we will uh have further updates for the board as we move forward on that project.

Uh next up is AP ACH reimbursements.

Right now, there's uh exploring what that looks like for with the auditor's office for employees uh across the enterprise that's sort of in a been in limited testing, and we're still with the PeopleSoft team working through what that looks like and how we'll be rolling it out to everybody.

But we wanted uh no deadline on that, no date on that, but that is coming and wanted to keep it here because it affects uh all the employees of the enterprise.

And I'll I'll pause there to see if there's any overall questions on any of these projects.

Any questions?

Okay, well, hearing none, I'll I'll move on to the next slide, which is our our capital project slide.

Uh there are four capital projects that we're we're currently working with different agencies or or the enterprise as a whole on solid waste garage, the animal care shelter, IFD 32 and IFD 20.

Uh we have purchased equipment for solid waste, the shelter, and IFD20, and we have network installed in IFD 32.

And I believe at this point we're waiting for clearance to open that building uh officially, but that from our standpoint is ready to go.

That's it on those.

Moving to the next one is our vendor service level agreements.

Uh you'll see on this slide that for October, uh, which uh so previously we had reported on August and September, but we like to have a three-month rolling.

You'll notice again that um or maybe for the first time that there was an SLA from Bell uh under the workplace uh services that was missed, and that was a um a level four um response time to to an issue with with several tickets, and that was mainly due to an overload uh at our service desk and on the desk side side.

Uh so the P4s uh just to take you back are are the lowest response time uh that we have P1s are critical incidents and P4s being the lowest necessary, and so they missed a response time.

I think our we're looking for 99 96% uh adherence to the response time, which is uh I think a business day at P4.

Uh and there were we they missed it at 95.7%, so it was a really close miss.

Uh that was discussed I I think during the September board meeting, but uh perhaps I'm mistaken on that.

And then on the October October board, or sorry, for the October uh SLAs, all of those were hit, uh both by Bell and DAI for application services and and uh data center networking and field services.

Yep, please.

You said that all the Bell ones were hit, but the SLA for October for data centers at 25.

I believe uh let's believe that was a miss on our typing.

Okay.

Yeah.

Uh the the 28 uh from 25.

Okay, we we'll confirm.

Thank you.

Yeah.

Uh if it was a I believe uh Derek.

Is that accurate or inaccurate?

Can you come up here?

Derek Cheek is our uh uh managed service provider.

Um forgetting the exact title, but he he's responsible for everyone within uh Bell, uh so he'll be able to talk to that.

Yeah, right there, sir.

Good morning.

Um so the SLA number is correct for at 25.

There were network uh outages reported when the C C D went down out of power at the schedule.

Uh there were some power issues that affected the core network, uh, and those hasn't addressed and are being worked out with building authority with correct power connectivity and the main router.

So there were three missed SLAs for that month, all related to the power.

So it takes about an hour downtime to miss the SLA.

Okay.

So what had occurred, and we had uh talked with thank you.

So what had occurred and we had uh talked with Thank you, I appreciate that, Derek.

Uh so we had uh had an issue earlier on in the morning.

Thank you, Abby, by the way.

Appreciate it.

No, that's all right.

Uh I I just missed it.

Uh the so when the power outage was scheduled, we had moved uh move plugs around in the data center to prepare for it, and it turned out that one of those plugs was plugged into the wrong situation, and so we had uh had a major incident and we had to call someone in and get them in here to move uh that to the proper plug.

It was a miscommunication between us and and our uh service providers within the building.

So uh that that was the issue there, and that affect uh the data center uh specific services uptime during that time.

Okay.

So I'd like to publicly uh commend somebody had to come in and climb the stairs that morning because the elevator was down.

That is correct.

Yes, I don't see them out in the audio.

That would be Chad Huber.

Yeah, Chad did a great job for us.

The elevators weren't working, and uh it was uh it was we were hoping that we could use the service elevator, but it was uh it was not working as well, so he didn't have to climb the stairs.

But we appreciate him coming out.

Oddly enough, I was on that call and apparently it just fog a war forgot all about that, so apologies.

Uh any other questions on that?

Awesome.

Moving on from uh from a customer satisfaction level and trending score, you can see that we are at a 99 uh for September and October.

These are extremely high.

Again, I I know I like to tell the board this.

Uh, it's not not something that uh we uh I I'm very proud of this number, and it's not specifically I I want to talk about the the raw score versus the actual score.

Uh so what what that means is when uh reports come in uh that of unsatisfied or extremely unsatisfied, which which do happen, right?

Uh generally speaking, uh Bell and DAI will call the person to see what the issue was uh and and uh get a better understanding of what that looks like.

Sometimes it's a misclick, and if it's a misclick, they'll they'll they'll remove that.

Otherwise, they're working to solve the problem.

Uh but even with the the raw satisfaction, it uh sorry, the raw satisfaction score is at a 94%.

Uh I think 94 to 95.7 is what it has been for the last couple months.

Uh I asked for some additional information because uh the score made makes me nervous when I look at it, right?

Um and so if they throw out the the errors, then it ends up at 99%.

So that's what that number is up there.

And that is it for the ISA board report.

I'm happy to answer any additional questions here.

Do you have any?

Do we have any questions?

Madam Controller.

So you're saying that the difference between the raw score and the score you just presented is people click on the wrong button and they fix it, and then we end up at 99.

All right, any more questions for Mr.

Hill on the ISA board report?

Hearing none, we will move on to the financial report.

Kai Davis is back.

Welcome back.

Good morning.

Morning, Mr.

Chair, members of the board.

Well, we are approaching uh end of year, so I will try to keep this uh short and sweet.

Hopefully, I don't miss this up.

All right, I am here to pronounce pre hards or word.

Uh I am here to print present the financial report if I can talk today.

Um here's an overall look uh at our budget.

Uh as you may know, we are going to be requesting uh a fiscal at the end of the year.

Uh this is it's gonna be about a 4.8 million dollar fiscal.

This is going to be uh helping us with uh IT system updates.

Uh about half a million of that is gonna come from enhanced access in order to uh support programs for uh digitalization and uh uh being able to have public records uh things like that.

I will let Colin if you have any specific questions about the programs, I'll let Colin uh go towards that.

So uh part of this is we are moving, I think it's it's uh $18,000 from character one into character three, and then $50,000 of character two into character three to also help support.

Um but most of it is going to be additional appropriation.

Uh for our revenue, uh Q3 invoices were sent out.

Uh Q3 uh budget has been sent to the auditor's office uh for um to uh for us to receive payment.

Um however, there are a number of uh just a small handful of agencies that had fiscals earlier in the year in which they use their chargeback budget to help, so that will be kind of all washed out in the end in this last year in fiscal.

So there are some agencies that we are still waiting for revenues for.

Uh and then that will it'll be evened out in Q4, uh, which we do hope to have out in I think it's the second week of December is when we are that's our goal to have Q4 invoices out.

Uh so by the end of the year, that should be a hundred percent.

As for the externals, we do have a couple of external agencies that uh had had some questions about prior year invoices from when the uh chargeback system was broken.

Uh so we're working with those entities, and until we actually get that hashed out, they have been withholding payment, understandably, and at a handshake agreement with us as well, just to make sure that we have uh good faith in that.

Any questions about this before I move on?

No.

Okay.

Uh next up, I am also going to present.

Haha, said the word.

Uh the XVE report.

Uh, as always, we want to make sure that we thank uh DAI and Bell for all of uh what they do to help us get this XVE data.

Um we rely mainly on them uh and and they do a wonderful job because uh with a goal of 27%, we beat it out at almost 52%.

Uh the majority of that is in the the women-owned businesses.

Uh the rest of it, uh right now we're still kind of working on hoping to get some of our uh agreements to to be kind of excluded from this because a lot of our money is spent on things like the GSA, uh, which is already kind of a uh competed thing in which they have this kind of statistics, but right now the city does not actually take those into account.

So I'd love to see these numbers higher.

We'll be working on that uh as we go.

Is there any questions about the XBE?

Any questions from the board?

Okay, awesome.

Thank you very much.

Thank you.

All right, moving along right along to our action items.

We have resolution 25-31, Blue Crest Inc.

Looks like we have Mr.

Becker here to present.

Good morning, sir.

Good morning.

Good morning.

Morning.

Uh thank you, Mr.

Chairman.

Uh and members of the board.

So uh the resolution before you today is um a for a renewal for a contract with Bluecrest who provides our it's called the RelyAVOT uh system.

It's our vote by mail uh software and hardware that we use for ballot management as well as inserting ballots to mail and then sorting them before they go to the post office, sorting them when they come back.

Um so the uh not to exceed is for 475,000 over three years, and that covers licensing, maintenance, and support for um all of that hardware and software.

And uh happy to answer any questions.

How long have you been using this system?

So we first got this in uh this board approved uh a $2 million uh purchase in uh November of 2021, and it was implemented in 2022.

Uh so we've been using it for um we use it for three elections now the 2022 general, uh, the 2020 um sorry, the 2022 general, the 2023 primary in general, uh, and then the 2024 primary general.

So five elections now that we've been using this system.

Um this is our primary vendor for electronic voting.

It's a vote by mail system.

Vote by mail specifically.

Yep, specifically.

Okay.

Is there some sort of uh certification that the company has to go through, or is this not like the given voting system?

Yeah, there's no state or uh certification for this.

It's not a voting system in the sense of it's not um tabulating any ballots, um, it's not um recording any votes.

Uh it's merely uh taking voter registration data, uh making it into a mail file data uh that we can then uh run it through an automated system that will uh you know read the ballot, insert it into the envelope, put the correct voters address on it.

Um it also includes the return envelope that uh the voter returns to the ballot in, um, and then it's an integrated system where uh the machine that inserts the ballot um kind of just you know talks to the machine that receives the ballot.

So then when the ballots come in, we can run them through a sorting machine.

Uh it can scan a barcode on that, um, tell us if it's been signed by the voter, and then it actually sorts them out for us, you know, into township and then down to precinct.

So the automation has created uh uh a ton of efficiencies for us.

Uh there's no longer any question about if the right ballot gets to the right voter.

Um we can track all of this also through uh postal, so we have intelligent mail barcodes um on outbound pieces as well as inbound.

Um so when those get scanned by the post office, we get that data returned to us uh so we have a lot more visibility and we've seen a lot uh more improvement in how our mail operates because um we're we're integrated with the postal system um with our mail.

Thank you.

Thanks.

Any more questions on 25-31?

Okay, hearing none, I'll entertain a motion.

I move resolution 25-31 approval of that resolution second.

Okay, we we have a motion to approve and a second.

All in favor, please signify by saying aye.

Aye.

Opposed, same sign.

Motion carries.

Thank you.

Thank you very much.

Resolution 25-32 envisaged technologies.

Mr.

Jarvis, good morning.

Mr.

Chairman, members of the IT board, thank you for your time.

I'm here to present resolution 25-32.

Um resolution to authorize expenditure within visage technologies for the ACADIS readiness um custom bundle.

This includes the maintenance and uh management of the IMPD training records.

This is an amount not to exceed 639,250 and 55 cents for five years.

I'm here for any questions.

Do we have any questions on this resolution?

Okay, hearing none, I'll entertain a motion.

Mr.

Chairman, I move approval of resolution 25-32 seconds.

Okay, we have a motion to approve and a second.

All in favor, please signify by saying aye.

Aye.

Opposed, same sign.

Motion carries.

Thank you.

Resolution 25-33, ESI acquisitions.

I think we have a Jacob Spence.

Good morning.

Morning.

Uh so resolution 25-33 is for a um service agreement with um uh ESI Jivari to utilize uh their web EOC product and crisis track disaster resource and cost recovery, uh, not to exceed $675,000 over five years.

That cost includes um training, maintenance, setup, uh, and then it also will uh for us uh locally, they will train us uh and we will be able to manage the dashboards and the things that we create within that software uh locally and create custom uh dashboards uh for that.

Uh it was noted after the flooding of this year and some other uh incidents we've had.

Uh not only do we not have currently a good all-around county situational awareness board and resource tracking board, which this will be for the entire county, which is what I have to cover.

Uh it we also don't have a good um disaster recovery uh model.

All the agencies have to cost track on their own, which is fine.

Uh but FEMA requests those documents in certain format uh and in a certain way.

Uh this uh software, the crisis track software specifically is made to do that and help automate some of those processes not only from especially DPW, which is you know one of the largest areas where we see cost during disasters, uh, but all of our agencies uh can preload or load in there after the fact, and then it will do uh a lot of that work for us.

They also will pull in data from the assessor's office uh for parcel and all of that for uh values and stuff, so I can do estimates on the fly as disasters are occurring, so we can start working through the cost recoup uh through FEMA much quicker.

And this is a new software not replacing a legacy, but right out of the gate.

So Chief Wethington's aware.

So it's a bit of a yes and no question.

So years ago, Web EOC was uh handled and dealt with here at the local level, Marion County Emergency Management was one of the starters of it.

Um the state uh through an agreement well before my time took it over and then offered it to the entire state.

We do have access to the software.

The issue is it's not customizable for us, they control it all.

Um and so for all the special events that we do and everything we do here locally.

I felt it was was worthwhile for us to move forward with our own uh situational awareness software.

It will integrate with the state uh software, and I actually just met with the uh new executive director of homeland security at the state just this morning before this meeting, and he's uh agreed that he believes that this is a good worthwhile investment and that we will integrate with the state as well as Hamilton County uses this as well.

Okay, good.

Any questions today, Madam Controller?

This is a process question, not about this actual resolution.

But I guess thinking back to the tornadoes that we had uh in the spring, getting those documents was a lot of work.

So you're saying that this will probably not make it totally easier, but it will at least compile them in one location.

Yes, so the so the goal is as long as and again, you obviously are the ultimate holder of a lot of the things, but with the city and the mayor's office being the county executive, yes, we have to uh put those packages in one so any agency that is told that they need to work along with us, we can either have that preloaded or loaded in a fan manner um that will then put all those reports together.

Learned something I didn't know.

Thanks.

Any more questions today on resolution 25-33?

Okay, hearing none.

Hearing none, Mr.

Chairman.

I move approval of resolution 25 33.

Second.

Okay, we have a motion to approve and a second.

All in favor, please signify by saying aye.

Aye.

Opposed, same sign.

Motion carries.

Thank you.

Very quickly, since I am sitting here, I would like to uh rec recognize most of the ISA staff that's in the room as well as Director Hill.

Uh this board voted last year to uh approve a contract with uh um ActiveU CDW to redo our operations center.

I can tell you as of this week the project is almost completely finalized.

Uh so the software sharing program and our new uh board and operational center is almost completely fully functional.

We went through training yesterday.

Uh and ISA uh was in no small part of a big part of that uh because this is now a network based solution and and uh it will open up a lot of future future things for us here locally uh and I just wanted to acknowledge their work.

Great.

Thank you.

Next we have resolution 25-34 via path.

Kinley Weber is here.

Good morning.

Good morning, Mr.

Chairman, members of the board.

The Marion County Sheriff's Office seeks approval from the IT board to contract with DSI, ITI Inc.

and DBA via path technologies for products, services, support, maintenance for the currently installed offender management system and an amount knock to the seed one million fifty thousand dollars for four years.

Our vendor management system is how we input data for our inmates, and they're used throughout our throughout the ADC to house inmates.

Uh if there's also we can put tags on them saying these two inmates should not be in the same housing units.

Uh we put notes in there for dietary restrictions and so on.

Uh is there any questions?

Do we have any questions today?

So back in the day it was GTL for OMS, right?

And then they became a new company.

It's VAPAT.

Okay.

Was there another name in between?

I no.

Okay.

Thank you.

Any more questions today for 25-34.

Okay.

Hearing none, I'll entertain a motion.

I make a motion to approve resolution 25-34.

30.

34.

Do we have a second?

Second.

We have a motion to approve in a second.

All in favor, please signify by saying aye.

Aye.

Opposed, same sign.

Motion carries.

Thank you.

Thank you.

Resolution 25-35.

Forum one communications.

Good morning.

Morning board members.

Uh Phil Trebovich, Chief Audio and Technology Officer for Indy Parks.

And Alex Court, Chief Communications Officer for Indy Parks.

Um, so the amendment to our existing contract, this is with Form One, who built out our new website.

We did a RFP back in 2020.

Um, especially during the pandemic, we realized that information to access about parks was really crucial for folks.

Um ever since we launched back in the spring of 2024, we've seen that this new site has really helped us with a lot of our essential functions and providing that easy access to information for our residents.

Um so this will allow us to continue working with Form One, who's been great throughout the process uh as long as I've been with the city.

This will allow us to continue that uh for the next three years.

Uh happy to take any questions if there are any.

Yeah.

So just for my edification and the public certification, this takes this website takes you off out of the environment of the IndieGov and kind of gives you your own uh web space to Yeah.

This this would actually be an amendment to the original contract.

They've been off that uh in their own website since 22.

Right.

Okay.

So a lot of we have some existing pages that we left on, but they all redirect.

Um so if folks are used to going to one spot on the existing indie.gov site, that page will then redirect them to so constituents are exclusively doing business through this website.

Yes, so we've had over 400,000 uh page views just since we um or sorry, site business, I should say, since we launched last year.

So folks have very quickly gotten uh used to going to our new site.

Yeah, and is there an example of something they they can do easier or better?

Yeah, because the biggest one I would say are our scholarships.

So previously folks actually had to go in person to a park center to fill that out.

Hopefully, they didn't make any mistakes, anything like that.

Um now they can submit those online.

We have a much simpler process online, and we're able to take a lot more folks, right?

Because that's um you know, one to fewer trips that somebody has to make to make sure that their kid can go to summer camp or um you know get a scholarship for our swim lessons, things like that.

Yeah, other options.

Um find a park, finding a park near me option has been crucial for residents and visitors to know which parks are near them.

We also implemented uh refund online request form to give better access when things don't go exactly right, that we can be in better communication.

So overall improving processes, communication, and just providing better experiences for all.

Okay.

All right, do we any questions on this resolution?

Right now, Mr.

Chairman, I move approval of resolution 25-35 second.

Okay, we we have a motion to approve and a second.

All in favor, please signify by saying aye.

Aye.

Opposed, same sign.

Motion carries.

Thank you very much.

Resolution 25-36, unified informatics.

We have Mr.

Stevenson.

Good morning.

Good morning, Mr.

Chair and members of the board.

Uh Daniel Stevenson, Deputy Director of Policy and Planning for the Department of Public Works.

Here for resolution 2536.

The Department of Public Works would recommend the information technology board approve and authorize the chief information officer for ISA to execute amendment six to the professional service agreement with Unified Informatics LLC for the capital improvement program software in the increased amount of 1,250,000 for a new total not to exceed agreement amount of 7,151, 159.12 cents.

This will provide additional scope of services and updated rate schedules for the vendor.

This amendment will also extend the agreement expiration date to December 31st, 2026.

Um I would also note continuity of service with this capital improvement program software is very necessary for the department to manage and run our capital infrastructure improvement program effectively and efficiently.

And if you have any questions, I am happy to answer.

Chief.

I think I was paying attention.

Did you ask for Colin to amend the agreement?

To sign off on the extra amount of dollars.

That's all I say.

I agree.

I I thought it was for you to do an amendment is what I thought I heard.

No, no.

Um, and this will actually go before our own board of public works on December 10th.

Okay, thank you.

Any questions on this resolution?

So this manages assets and infrastructure.

So it serves multiple purposes for the department.

It's kind of our project management software.

So our project managers working on different capital projects, so bridge improvements, resurfacing, etc., use this software to do their day-to-day management of projects.

We also use it from a program management level to manage our larger, say storm water program versus our uh road transportation program.

Um we also use it for all of our financial um management to our projects and budget.

So it serves a lot of different purposes for the department.

Okay.

Any questions on this resolution?

Hearing none, I move approval of resolution 25-37.

Second.

Okay, we have a motion to approve and a second.

All in favor, please signify by saying aye.

Aye.

Opposed, same sign.

Motion carries.

Thank you.

Thank you.

Resolution 25-37 opportunity space in doing business as Tolemi.

Mr.

Kirby.

Good morning.

Good morning, Mr.

Chairman, members of the board.

My name is Piers Kirby, administrator for real estate and brownfield redevelopment, department of metropolitan development.

My name is Matt Hostettler, Principal Program Manager for Real Estate.

So we're here today to request a contract extension to add some additional dollars on a contract we have with a firm called Opportunity Space.

Also doing business as Ptolemy.

So Ptolemy provides us with three applications we use in our work.

Building blocks, slate, and publicity.

So building blocks is a mapping application that uses what collects and then utilizes data from across the enterprise, different agencies across the enterprise for spatial analysis, research, property tracking.

And then the other applications which are crucial for us to operate our land bank program are slate, which is property management application.

And publicity is our public facing portal we use for sales and to receive applications for lots through the land bank.

So the extension would extend this agreement additional two years, and it would allow us to pay Ptolemy $95,000 per year.

So it's adding an additional 190,000 dollars to the contract for additional services or just uh just to maintain the services.

Okay.

All right.

Do we have any questions on resolution 25 37?

Hearing none or hearing none, Mr.

Chairman.

I move approval of resolution 25-37.

Okay, we have a motion and a second.

All in favor, please signify by saying aye.

Aye.

Opposed, same sign.

Motion carries.

Thank you.

Thank you very much.

Resolution 25-38 neo go.

Looks like we have Miss Ellis here.

Good morning.

Good morning.

Good morning.

First time I've ever had you present to the board.

This is my first time.

So hoping the board takes it easy on me.

But good morning, Chairman O'Connor and members of the IT board.

My name is Twan Ellis.

I am the OFM Human Resources Director, and I'm presenting resolution 25-38 requesting the board's approval to amend our agreement with governmentjobs.com, better known as NeoGov, for a one-year term, just under 120,000 dollars and raise the total not to exceed amount to 345, 210.86 cents.

This request will give us the time to partner with various internal leaders, ISA, OCC, as well as our purchasing colleagues to submit a request for proposal for new services in 2026 and going forward.

Okay.

Any questions on 25-38?

Hearing none, I move approval of resolution 25-38.

Second.

Okay, we have a motion to approve and a second.

All in favor, please signify by saying aye.

Aye.

Opposed, same sign.

Motion carries.

Thank you.

Resolution 25-39 safeware.

Mr.

Condon is here.

Good morning.

Good morning, Mr.

Chairman and IT board members.

And to my left here is Xwedberg.

He uh is our contract manager and the fellow that pulled this together for us, so we're real excited about it, and I'm hopeful that we can uh get it passed today.

Okay.

Morning, Mr.

Chairman, members of the board.

Happy to be here.

Uh we're here to present resolution 25-39.

Um basically this is a uh a resolution that we approve a contract with safeware for security cameras, alarm and access citizen systems for utilization by all the city county departments and agencies with assistance from our local subcontractor, NBJ security doing business as security 101.

Uh this agreement also provides for installation, maintenance, repair, and off-site monitoring of alarm systems.

So we've set the amount at $1 million maximum at this point.

Um tell you a little bit about this.

Um we realized we had a need for a new security systems contract that could be used by everyone in the city county.

We've uh had a transition period the last few years from a previous contract or we had the option of going with our own RFP or bid.

Uh instead, we we have chosen to go with uh one of our major cooperative organizations called Omnia Partners.

This is a national organization that helps administer bids across the country that are sponsored by various cities and towns and uh states.

So we we chose this, we chose to go with Safeware.

Um some things that's gonna benefit us, it's gonna allow for a single standard provider for us for three years, available to all city-county departments and agencies.

Safeware offers a broad array of security equipment, alarms, cameras, panic buttons, all kinds of things.

It's hard to believe that there would be things they could not meet if agencies needed them in this in this realm.

It's gonna streamline the purchasing process by allowing these purchases without further bidding of individual projects.

Um it's gonna ensure that ISA standards are gonna be met.

We work with Colin and his team on cameron security standards.

Uh any project that goes through is going to be reviewed by his folks to make sure that you know the specific manufacturers and everything are gonna meet meet their standards.

So they off they've offered us uh 41% off catalog discount for parts and equipment, 10% off for uh installation and labor.

Indy Parks has already used use these two vendors, uh Safeware and the local provider to outfit most of their parks.

So there was a previous agreement, I think that went before your board on that.

Um they reported very good results.

Do you agree with David?

At least 70 locations.

We feel like this is the best streamline approach to go forward for three years with this kind of equipment.

We feel like it's gonna help everybody out.

So any questions we'll try to Chief, you have a question?

Not a question, more of a statement.

Um, just publicly saying now I I work with security 101.

We're also using them for uh access control cameras, alarms.

Uh we we've been using them as well uh after I talked to Phil uh at parks.

We've been happy with them.

Um the only thing I will project is that the million dollars will not be enough to get us through one year.

Uh so I suspect they'll be back uh before the expiration of three years uh because I think we're gonna burn through that pretty quick.

Okay, okay.

My prediction.

We're prepared to do that, Kathy.

If we need to does it utilize existing equipment or is it a replace with their own going forward?

I'd say in most places it's gonna be a replacement.

Uh they can use cabling and things that are in good shape, you know, for the new system.

So that'll be worked out in the individual quotes.

Okay.

If I could add uh uh Safeware, or sorry, security one on one has shown the uh ability to work with uh not just their own systems, uh the uh as long as they are meeting standards and they are um something that they're familiar with, they're able to use existing equipment if it if it is of of a certain standard, right?

And meets our our security requirements and and whatever the agency or department's requirements as well.

Okay, we've been locked into proprietary equipment before, and so part of this agreement is that we we no longer have that mandate that there's it's proprietary when it goes in.

Uh parks had that issue with a previous provider where all the equipment was proprietary, they couldn't get out of it for years, and so this will allow us a little bit more options.

Okay, good to uh further that uh we also have that same provider and it is all proprietary.

So when uh when the brain breaks were faced with, do we continue on with that current vendor, or does it all have to get ripped out and start over?

Um that's what we're doing, that's what Parks has done.

Uh however, the requirement is is that it's all open source, it's all universal.

Uh, that if this vendor were to leave or another to where to come in down the road, they can service it.

Whereas that's not the case currently.

Okay.

Good point.

Any more question?

It's exactly what we did with the CJC2.

So one of the requirements was put in, I don't know, $25 million security package.

And none of the cameras and software could be proprietary.

Someone else can come in and take it over.

So smart move.

Yeah.

Any other questions for 25-39?

were to leave or another to where to come in down the road they can service it whereas that's not the case currently okay good point any more question it's exactly what we did to CJC too so one of the requirements put in I don't know 25 million dollar security package and none of the cameras and software could be proprietary because that way if we got upset with that vendor we can just someone else can come in and take it over so smart move yeah any other questions for 25-39 hearing none I uh move approval of this of resolution 2530 dash 39 seconds okay we have a motion and a second to approve all in favor please signify by saying aye aye opposed same sign motion carries thank you so much thank you thank you resolution 25 40 tech five we have Nicole Heatley Holmes this morning good morning morning mr chairman members of the board I bring before you today resolution oh I'm sorry I'm Nicole Heatley Holmes chief information security officer I bring before you today resolution 25-40 um this is a resolution to amend agreement between um ISA and tech five um tech five was formerly known as image wear systems and um our public safety agencies utilize this vendor they provide our identity software um ISA is seeking approval from IT board to amend the agreement from tech five for an additional amount not to exceed 18357 dollars and ninety eight cents for a revised total not to exceed three hundred eighty five thousand dollars and zero cents for one year okay any questions on this resolution hearing none Mr.

Chairman I move approval of resolution 25 40 seconds okay we have a motion and a second to approve all in favor please signify by saying aye aye opposed same sign motion carries like you're sticking around for 2541 yep one more um resolution to authorize expenditure to Kerasoft technology corporation using omnia partner agreement um this vendor helps us um improve our MFA and our um agreement with MSISEC who provides resources to us security resources um we are seeking approval from the IT board to enter into an agreement with Kerasaw for goods and services that can be purchased from the Omni Omni partners agreement for a total amount not to exceed six million dollars and zero cents for a term of two years all right any questions yes uh just to add a little bit more to to what Nicole put forth there uh so currently we we contract with Kerasoft through uh originally several years ago it was through the state agreement and that state q pa expired and we moved to a a GSA agreement uh now now we're pivoting to a uh an omni agreement uh to to partner with carasoft there's uh carasoft is a very large reseller uh of software and in some cases devices uh and this is uh the plan here is for a a citywide contract that not just ISA would take would take advantage of but it would be available to other entities as well uh to use and so that's that's why the NTE is so large in this case okay any questions on resolution 25-41 Mr.

Chairman here no questions and move approval of resolution 25-41 second okay we have a motion to approve and a second all in favor please signify by saying aye aye opposed same sign motion carries resolution 25-42 mts integra track mr williams good morning morning mr chairman members of the board i'm David Williams here to present resolution 25-42 uh resolution to amend the agreement with mts integract uh mts is our vendor that handles call detail records for um uh any any calls that come in and it go out of the city county they're a telephone management uh vendor um today we seek approval from the IT board to amend the agreement with MTS and raise the not to exceed by $50,000 and zero cents for a revised total not to exceed 299 thousand six hundred twelve dollars and forty cents happy to answer any questions do we have any questions on this resolution so what does it do exactly it essentially it takes any calls that we may get um records requests for okay and we can provide at least the uh call data for that not necessarily recordings but the record of the call okay so that we have a timestamp and correct yeah dates process that's yeah requests duration of the call things like that okay all right any questions on 25-42 hearing none I'll entertain a motion Mr.

All in favor, please signify by saying aye.

Aye.

Opposed, same sign.

Motion carries.

Mr.

Chair, if I could interrupt real quick, uh David Williams uh is his last day is next Wednesday.

And David has has been with ISA for um gosh, it's a little five years.

Five years.

Five years.

Uh he's leaving us uh for a different different core, uh, different company, um well, a company since we're an organization, a city, right?

City county.

So uh I just wanted to pause here for a minute and thank David for all his work uh going from multiple systems over that time from uh available to the unified uh Cisco manager to now uh WebEx calling uh and Dave's been with us uh with the with the elections, he's set up the telephone operations every day for the the primary and general elections when those occur.

There's a lot that happens on those days, and making sure that the folks in the election services center to the folks in voters registration and and and voters can get their their calls in to where they need to go.

It's been a lot of work and a lot of effort, a lot of uh blood, sweat and tears on David's part.

And I just want to take a moment and uh thank you for your time here at ISA.

We really appreciate it.

I people within the city county probably may not even know your name, but uh the phone systems and all those things have been on your shoulders and the team shoulders, so thank you very much.

Appreciate that.

Yes, as a CEO.

It's been a pleasure.

Yeah, thanks so much.

Thank you.

Thanks.

Resolution 25-43, Virtisoft LLC.

Good morning, Mr.

Chairman, members of the board.

My name is Kate Coton.

I'm the chief digital officer with ISA.

I'm here to present resolution 25-43, which is a resolution to authorize an expenditure increase for Verisoft LLC.

Varisoft is a reseller through Omnia where um who we've leveraged to procure open gov, um a platform solution that's being used by both the Department of Metropolitan Development and Purchasing, um, OFM's purchasing.

Um so this is a not to exceed uh request to increase our not to exceed for this contract for by 310,283 and forty cents for a total not to exceed of one million sixty thousand two hundred and eighty-three dollars and forty cents.

Um this increase will allow us to uh manage uh and cover our renewals for the currently procured solutions.

Okay.

Any questions from Ms.

Coton on 2543?

Hearing none, I move approval of resolution 25-43.

Second.

Okay, we have a motion to approve and a second.

All in favor, please signify by saying aye.

Aye.

Opposed, same sign.

Motion carries.

Looks like you're up again for 2544.

Yes.

Um bringing forth resolution 25-44, which is a resolution to authorize expenditure with GovI's auction LLC.

This is um more of a control, this is a resolution cleanup, so to speak, from a contract perspective, we're in line with the uh total dollar amount.

Um, but when we previously um issued the resolution, it had incorrectly and not to exceed attached to it, and the contract doesn't.

So this um resolution is to um raise the amount um for the total of of the contract for one million um dollars um by one million dollars for a total amount not to exceed of one million six hundred thousand.

Happy to answer any questions if that was confusing.

So it was six hundred thousand now it's one point six.

Yes, sir.

Um the initial resolution that we brought forth a couple years ago was for 600,000 and it handled multiple tax years um tax sales, and in our contract renewal, we're seeking um to just amend the the NTE um discrepancy between the contract and the resolution.

Okay.

Any questions on this rev Colin?

Yeah, comments?

Yeah, uh Kate Kate illustrated it it perfectly, but I I will say like the the whole issue here uh is uh is an error from from ISA as we put an NT on a resolution that we didn't need to put an NTE on.

Uh and so this is is essentially cleanup for for what we had done previously.

Okay, yeah.

Any questions on 25-44?

Hearing none, I'll entertain a motion.

I'll move approval of resolution 25-44.

Second.

Okay, we have a motion to approve and a second.

All in favor, please signify by saying aye.

Aye.

Opposed, same sign.

Motion carries.

Thank you.

What are we doing?

Yes, sir.

I have a a couple of initiative updates to provide um information on to the board about the first one up on the agenda, it's listed as section 508, which is technically applies to the federal government.

So I'm here to talk about the ADA piece for local.

A little bit of context for those listening at home and for all of you.

I don't want to assume everyone's knowledge on the federal rules.

As of April 2024, the Federal Register published the Department of Justice's final ruling to update Title II of the American with Disabilities Act.

That ruling included timelines for state and local compliance.

So as it's based on top population, kind of segmented out with different timelines.

And as a population with a total population of over 50,000, our compliance deadline is April 26th of 2026, which is rapidly occurring.

So my update uh communication was sent out to the enterprise this morning to kind of outline the work that lies ahead.

Um the good news is is ISA started this work with remediation on indie.gov's website with our partners two or three years ago.

Um there's multiple pieces of accessibility.

Um one is the develop how the system is developed, right?

Is it coded in a way that that screen readers can access, et cetera.

So the development piece is something that ISA has been working on.

Um and I'm proud to say that as of our reports recent most recently, our CMS is 99.53% per um compliant.

Now, as you might might know, the the website development is a container, but what goes in the container also needs to be compliant.

That includes the content on the page, the images that are linked on the page, and the PDFs that are on the page.

And that's where ISA will be partnering with agencies who own that content to ensure that they have the tools and the knowledge and understand what they're required to to make compliant and have the tools to do that.

So our new we launched a new um web page on our internet site for city-county staff.

Um it serves as kind of a distillation of the very complex federal laws.

We've worked with the Office of Corporation Council to draft a memo in terms of interpreting what what this complex ruling actually means for us.

Um so all of this is found on the page, and um Meg Richmond, our application services manager, and Julia Harris, our application technical lead, will be running point on agency support in addition to relying on OCC's guidance because again, we're not attorneys, we're here to help under help folks understand how to implement accessibility from a technology perspective.

Um this also includes social media.

Umcial media management falls semi-outside of ISA's current scope.

So we've aimed to provide agencies with the tools for them to then implement.

There'll be a lot of additional conversations, um, reaching out to functional groups, et cetera, to make sure people understand what this means.

But there is um, I should start with why we're doing this.

Um government should be accessible to everyone.

Um, and when you're not when you have when you're delivering the information to access and receive critical government services in a way that is inaccessible, you're automatically excluding populations.

So it's extremely important that we think about accessibility first when we are either developing public-facing solutions or um implementing and disseminating technology or or communication rather.

Um so my hope is this is step one.

This isn't a one-and-done thing.

Accessibility is something that needs to be part of our culture and embedded.

Um, and ISA is looking to kind of find where we can partner to make sure that happens.

So, since this is a big ruling, I wanted to make sure the board was aware of our efforts and open up for any questions.

So this is really um governing our digital uh or or our websites and anything we deliver digitally to be compliant with the federal ADA ruling.

Yeah, so there's a definition of what web content and what mobile applications means on our SharePoint site.

I don't want to misquote it and I don't have it right up, but there is a very detailed definition of what that includes.

Um I don't want to misrepresent that it's just our website.

Um so currently our GIS team is evaluating our maps.indy.

All of those applications are public facing.

Um I know I was involved in the Forum 1 contract with the parks website, and we built in ADA compliance into that contract.

So I know like anything like that.

So if if you or your agency has a standalone website that is either managed by a third party or managed by you, that site needs to be compliant.

Um we have some scanning software that we procured, I think in 2020 called it used to be Monsito, now it's called it got bought a CUIA or something.

Um leveraging that to ensure that we're um getting accurate reporting um on what is compliant and what is not.

So if you have a need for a site that you want to integrate with that reporting tool, the auditing tool, we can have additional conversations.

So you mentioned I'll go ahead and let our lawyer speak real quick.

I was just gonna jump in briefly.

I did have that um memo that I put together with Yev ISA's in-house attorney.

I just wanted to just briefly go over a few of those items.

Yeah.

Um websites and subdomains, as Kate mentioned, indie.gov departmental pages, online systems and portals, including payment, permit, and citizen service systems, uh, digital documents and forms, all of our PDFs, Word Excel, applications, reports, agendas, and public notices, um, and different types of multimedia content and mobile applications, just to give a better scope of what all that would include.

Thank you.

There are some exceptions to that based on the federal guidelines, which are also on the SharePoint site.

So I don't want anyone who might be listening or any of you who manage teams with that manage content to could be get concerned.

Some agencies have hundreds of PDFs.

There are exceptions in terms of if the PDF was posted before X date, um, etc.

I think again focusing on what the goal of accessibility is.

If this needs to be a form, even if it was posted before, there's still benefit to making it accessible.

This isn't just a checkbox.

Um so there are it can be very overwhelming.

Most of us are not trained in what it means to be accessible or how to do this work.

So we've gone through a number of resources and tried to pull together an exhaustive list of tools and training.

There's there's a ton of training linked on this site to try to help educate people and and partner because we don't assume that anybody when we say make the PDF accessible that somebody knows what that means.

Um it can be a little bit daunting, so we've tried to take it um take some of that daunting out of it.

So you mentioned 93% compliant the so far we are?

So the w so a important level of distinction, the website coding is 99.53% compliant, which means that the way the site has been developed, there were a number of issues.

I think when I started it was 80 percent.

Wow.

Um, and so they had to go in to the source code and make adjustments to you know the how the how the text was coded, um, where the line breaks were happening.

Little things that are if you if you are um don't have challenges accessing digital content, you wouldn't even know, right?

And that comes from a place of privilege where when you're using a screen reader, there's mason major impact even though it looks accessible.

Right.

So that piece has been addressed.

The PDF scanning, um we are working through that.

I I will say that the content on the site still has accessibility challenges, and that's where we need to partner with agencies.

So we're not overall 99% compliant.

We're just site on the site.

And that work, I mean, uh I don't want to minimize the work that it took to get us there.

It took two and a half years of constant prioritizing with our partner to get that development work done because they too, ADA wasn't we didn't build with accessibility first.

Right.

So identify identifying was was a big link.

Identifying prioritizing and then doing the work was a big pro big project.

Yes, sir.

Any questions on this update?

We're not voting on anything.

Just an FYI.

Yeah.

All right.

Moving on uh channel 16.

I have a couple of updates on our channel 16.

So um as you may or may not know, Channel 16 manages the public broadcasting of our um public meetings, um, and they cover public assembly room, room 206 216 and 221, and they came under the umbrella of ISA um, I believe two years ago.

So working in partnership to deliver those services.

Um the two big pieces that I wanted to kind of make you all aware of.

Um the first is we received an inquiry and interest in again an accessibility concern for the in-person meetings.

We don't currently offer closed captioning.

Um so we are currently exploring both the technology required to do that, that will include monitors, um, networking, uh wiring.

Um it's technically feasible, right?

But we're it has a cost, and so we're evaluating it for those three rooms and uh sending the closed captioning that the encoders are currently just sending to the public broadcast, right?

Sending them in person to the room.

Um we have an actually follow-up meeting this afternoon with council staff to to discuss that proposal.

So I wanted to make you all aware.

Um the second is um there have been since the open door law um changes at the state level um went live in July 1st of 2025.

There have been a few gaps, um mainly process related, as you might imagine.

Channel 16 has been supporting meetings in a certain way, and when you implement a new law, there's people in process changes that have to have alignment to understand what meetings need to be broadcast.

And so we've been working through some of those people, people process challenges, and I um some lessons learned from a few meetings that were um had some some challenges in terms of coordinating that that broadcasting, and I think that we've resolved the root issue.

Um part of that has been collaborating with building authority and their room reservation process to make sure that the team has if somebody reserves a room that implies that channel 16 will be there to record it and broadcast it, and there were some gaps there in process understanding.

And so I think that we've streamlined the process and um uh resolved the issue.

But I wanted to make you all aware as I know that those challenges rose to um fairly high levels of awareness.

Okay.

Any questions?

Thanks so much.

Thank you.

Yeah, uh just a quick update for the board.

Every year ISA does an annual survey to the entire enterprise.

That survey will be going out on a new platform.

Uh previously we'd use SurveyMonkey.

We have a tool in-house from Esri called uh survey 123.

Uh, we're gonna be using that.

Uh functionally, it works very similar, but it made sense to use something that we already have have ownership of and rights to, and so we're gonna use that as our our tool for the survey.

That goes out this week.

We will be taking surveys until near the end of December, uh, and then we will tabulate those results and report on those at the IT board in January.

I just want to give the board a heads up that that was in process and coming along, but that that's the extent of that update.

All right.

Looks like that concludes our agenda today.

I know this will be the last meeting of the year.

We do not have a December meeting scheduled.

So our next scheduled information technology board meeting will be held January 27th 2026 at 9 30 a.m.

in uh different room, I guess, from 221.

Um so we'll see everybody next year.

If there's no other businesses come before the board today, I'll entertain a motion to adjourn.

Motion to adjourn.

Okay, we are adjourned.