Terminal Optimization Committee Meeting: Concessions Recommendations and GTC Upgrades - January 20, 2026
Terminal Optimization Committee Meeting: Concessions Recommendations and GTC Upgrades - January 20, 2026
The Terminal Optimization Committee met on January 20, 2026, to discuss several key initiatives including the concessions RFB update and recommendations, improvements to the Ground Transportation Center (GTC), restroom renovations, passenger flow and signage studies, and the capital budget. The committee also discussed the need for a formal charter. The meeting was chaired by Marsha, with staff presentations from Jason Polter, Holly, Keith, Jared, and Megan. Board members Mario, Maimon, Brett, and Brian participated.
Public Comments & Testimony
- No public comments were made.
Discussion Items
- Concessions RFB Update and Recommendations: Marsha presented a summary of the robust solicitation process, which included outreach to over 120 attendees, resulting in 39 concepts from 21 companies. The evaluation committee, cross-generational and cross-departmental, recommended awarding license agreements to CC Holdings (operator Kim Hendron) for four spaces. The proposals include: Daredevil Brewing Company (Speedway, IN) – craft beer and small plates on Concourse A; Java House Bistro (Carmel, IN) – breakfast and coffee offerings on Concourse A; a refreshed Shapiro’s concept (with local operator Kim Hendron and Chef Steve Oakley) on Concourse B; and a developmental space in Civic Plaza (former Nature’s Table) featuring a permanent “Pit Stop Donuts” with rotating local brands (e.g., Chef Jusina, Yama Lama, Hoity Tweedy). The airport authority will provide up to $500,000 in rental credits for the developmental space build-out, while CC Holdings commits at least $2.4 million in investment for the other three spaces. Agreements are for 10 years, with construction starting summer 2026 for the two Concourse A spaces (opening end of 2026) and Shapiro’s refresh in 2027. The committee expressed support, noting alignment with local economic impact and the developmental space as an incubator for local entrepreneurs. Two remaining vacancies (old InRoute Spa on Concourse B and former Granite City on Concourse A) will be analyzed later to avoid cannibalization.
- Ground Transportation Center (GTC) Improvements: Keith reported on completed painting and new lighting, with permanent lighting on order. Jared discussed the floor replacement project, recommending a Terrazzo floor to be the final solution. Core samples are being taken to assess slab conditions. The project will require temporary relocation of rental car operations, with phasing to avoid impact on large events. Megan noted that public art installations are planned for the GTC.
- Restroom Renovation Project: Phase 1 (seven public restrooms and nine family restrooms in pre-security areas) is underway, with demolition starting January 20. Completion expected by mid-April 2026. Budget concerns were raised, as costs may exceed original allocation. The team will apply lessons learned from phase 1 to phase 2.
- Passenger Flow and Signage Study: Marsha introduced a study focusing on human factors—where passengers naturally stop and become confused—rather than traditional signage. The study will be completed by spring/summer 2026 and will inform future signage, elevator, and escalator projects.
- Budget Update: The current five-year capital plan was reviewed. The concessions refresh budget may be underutilized; the Terrazzo flooring project is allocated under building interior renovations; restroom phase 1 is awarded; and the passenger flow study has a budget that may not be fully used. The capital budget season will begin in the coming weeks.
- Committee Charter: Maimon requested a formal charter for the ad hoc committee to clarify purpose, objectives, and timelines. Staff agreed to refresh the charter.
Key Outcomes
- The committee unanimously supported the concessions recommendations, which will be presented to the full board in February 2026 for approval.
- The GTC floor project will proceed with design and phasing plans; the team will coordinate with rental car companies and avoid large-event conflicts.
- Restroom renovation phase 1 construction is underway; budget adjustments may be proposed during capital budget season.
- The passenger flow study will be completed by early summer 2026, with implementation to follow.
- Staff will prepare a refreshed charter for the Terminal Optimization Committee.
- Two remaining concession spaces will be analyzed further before any new solicitation.
Meeting Transcript
The board members. I think we have Brett online. Hi Mary. And we have my apologies for being online. It's all good. We like your Hoosier shirt. Thank you. Okay, Maimon, we have the minutes within the packet, and then we just would go into the agenda. Would you like to comment anything without the minutes? Just documenting the last meeting. And if there's no comments, we can just move straight into the agenda. And the first agenda item that we have. It's the first page or synth right coach. That those were the items discussed at the last meeting. Oh look like the same one we're going to discuss today. Yeah. Okay. There's a lot of updates where we were at when we discussed these last time compared to where we are at today. All right. All right. The first item on the agenda for today is the concessions RFB update and recommendations. So I will take us to the first slide, which actually is a depiction of the four spaces and where they are located that were part of the solicitation that have a recommendation that we will bring forward to you today. We began this solicitation process. So just quickly, two of the locations are on Concourse A. You see in green one in Civic Plaza, which is where Nature's Table is today. The two on Concourse A were vacant, and then the one location on Concourse B is where Shapiro's operates today. We're all part of this solicitation. And so just to look back at the process that we've gone through, which has been a very robust process, started with significant outreach into the community. We really had a focus on ensuring local brands would be represented and local operators would be represented through this process. So we had uh an outreach meeting with over uh 120 attendees. Uh we had an incredible number of 39 concepts that were actually proposed from 21 different companies, and we formed an evaluation team within um staff that was cross-generational, cross-departmental. So we had a lot of really good input. Part of this process also included internal and external focus groups, uh, passenger intercept surveys, um, uh a lot, as I mentioned, of outreach. So we had a lot of input from what our folks looking for uh as we really tried to be thoughtful through this process, and through that, um, we've come the evaluation committee has come to their recommendations, and that comes through you, and then we'll take this to the board. I would like to recognize that um Jason uh Polter on the team. If you don't know Jason is our concessions manager, he just did an incredible job leading through this process. Holly and her team were just incredible supporters and partners in helping through this process again as we were so intentional in reaching out into the community, and it so happened that a local operator, Kim Hendron, and him has operated um not only at the Indy Airport but at local hospitals, uh at Eli Lilly. Um she had the South Bend Chocolate uh on the circle downtown. Uh she operates not only in the Indy area but in other areas, and she was founded back in 1992. She's locally based, and she's built her team. Um, and the recommendations today, even though multiple, as I said, we had uh 21 different companies that proposed with 39 concepts. The selection committee uh considered all of the recommended concepts to be um the best for the airport that came under uh Kim and CC Holding proposal. And so these uh this is her staff that you see pictured on here, and she's also bringing in uh Chef Steve Oakley from Oakley's Distro as a director of culinary that will be guiding the culinary aspects of all of the proposed concepts, and then she's brought in two equity partners that will have 19.5% uh participation with Dave Corbett and Kristen Mays. And each of the concepts that are being proposed will be license agreements, and each of these hopefully are names that you recognize, especially in the first three. I'll talk about the last one, um, which is very unique. So the first two are the vacant spaces on concourse A. And again, this will be a license agreement with CC Holdings and her partnership team. Uh Daredevil Brewing Company, uh based out of Speedway, will offer uh crack beer along with a small plates menu. And as we did the analysis, um, again, all of the serving, all of the analysis was done. This is sort of in the middle of Concourse A, and there's not a bar location.
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