OPENPUBLICA · PUBLIC MEETING RECORD
Record of Proceedings

IndyGo Board of Directors Meeting - March 20, 2026

Other Meetings (I) — Friday, March 20, 2026
BodyIndianapolis, Indiana
SessionOther Meetings (I)
DateFriday, March 20, 2026
StatusFILED
Video Record
0:00 / 20:20

Transcript — Verbatim
0:02

Good afternoon, everyone.

0:03

My name is Greg Hahn.

0:05

I'm the chairman of the board of the Indianapolis Public Transportation Corporation, Board of Directors.

0:12

This is our March meeting, March 19th, 2026, and it is 408.

0:18

And we uh welcome everyone who's here in person and those who are viewing virtually.

0:24

So uh first thing we're gonna do is get a call to order and our chief legal officer Bob Fry.

0:30

Would you call the order, please?

0:34

Good afternoon, directors.

0:36

Please uh indicate your attendance when I call your name.

0:38

Director Smith.

0:40

Director Slow Director Slash.

0:43

Director Quick.

0:44

President Director Fagan.

0:46

Director Wilson.

0:47

Director Gardner.

0:49

Director Hahn.

0:51

Mr.

0:51

Chair, we have a quorum.

0:52

Thank you, Bob.

0:54

Uh, second thing on the agenda are awards and commendations.

0:58

And uh our president and CEO, Jennifer Pearce will present any words and commendations that we have for February.

1:06

Thank you, Chairman Hans.

1:07

Jennifer Pierce, President and CEO, and I'm proud as always to highlight a couple of our teammates tonight or this afternoon.

1:17

Um, first of all, is our um uh list of safe drivers for February.

1:23

So the following folks were uh recognized for their safe driving um for the month of January.

1:29

I'm sorry, February.

1:31

And uh we have a list here, and we will highlight Mr.

1:35

Anthony White.

1:36

Mr.

1:36

White um has been working with us for 29 years and has had 24 years of safe driving.

1:44

So congratulations to him and thank you, um, Mr.

1:48

White, for your amazing service.

1:50

Everybody that was on that list um is celebrated with a special patch and pin.

1:56

Next, we will go to our March operations employee of the month.

2:02

Um, Mr.

2:02

Elgin Clay has been selected as our March employee of the month for his outstanding dedication, professionalism, and unwavering commitment to safe and reliable service.

2:13

Alge is a steadfast coach operator who brings a quiet focused present to his work every day.

2:19

And the person that nominated him further added that he demonstrates confidence in his routes, supports fellow operators in their success, and consistently is positive, choosing to model positivity and professionalism.

2:33

Writers and colleagues alike can trust that they're in good hands when Elge is behind the wheel.

2:38

Mr.

2:38

Clay also exemplifies humility and a commitment to continuous improvement.

2:42

He accepts feedback from supervisors and managers with openness, applying it to strengthen his performance and service.

2:48

His reliability, kindness, and consistent dedication make him a valued member of the Indigo team.

2:53

So congratulations to Alcha.

2:56

And um, my last thing is just a happy transit teammate appreciation day to all of my colleagues here.

3:04

Um we are celebrating this week the dedication and service that um our colleagues provide to the community.

3:12

So thank you all for everything you do.

3:19

Thanks, Jennifer.

3:21

Uh the uh third item is our committee reports, and uh that would be the finance and service.

3:29

And uh if there's aren't aren't any objections, we will enter into the record the finance committee report for its meeting on February 19th, 2026.

3:40

Any questions?

3:42

Objections.

3:43

All right.

3:47

Next is our uh the regular agenda, and we'll begin with action item A1, and that's consideration approval of the board meeting minutes from February the 19th, 2026.

4:03

And after reviewing those, are there any questions or comments from the board members?

4:11

Move we adopt the minutes, Mr.

4:12

Chairman.

4:13

Is there a second?

4:15

So move.

4:16

Second.

Discussion Breakdown — Share of Meeting
Technology and Innovation███████████████████████████████████35%
Procedural██████████████████████████████30%
Fiscal Sustainability████████████████16%
Public Engagement█████████9%
Public Transit██████6%
Engineering And Infrastructure████4%
Summary of Proceedings

IndyGo Board of Directors Meeting - March 20, 2026

Note: The user-provided meeting date is March 20, 2026, but the transcript indicates the meeting was held on March 19, 2026. This summary uses the user-provided date for the title and introductory paragraph.

The Indianapolis Public Transportation Corporation (IndyGo) Board of Directors met on March 20, 2026, at 4:08 PM (transcript indicates March 19, 2026 at 4:08 PM). Chairman Greg Hahn called the meeting to order. A quorum was present. The meeting opened with awards and commendations, followed by committee reports, action items, and an information item.

Consent Calendar

  • Approval of Board Meeting Minutes (February 19, 2026): The board unanimously approved the minutes from the previous meeting. Motion by Director Smith, seconded by Director Wilson. All in favor, none opposed.

Awards and Commendations

  • President and CEO Jennifer Pearce recognized safe drivers for February 2026. Anthony White was highlighted for 29 years of service and 24 years of safe driving. Others received patches and pins.
  • March Operations Employee of the Month: Elgin Clay was recognized for professionalism, dedication, and reliability.
  • Jennifer Pearce also acknowledged Transit Teammate Appreciation Week.

Discussion Items

  • Action Item A2 – Microsoft Dynamics 365 Licensing: CIO Marcus Burnside presented a request to approve licensing for Microsoft Dynamics 365 in an amount not to exceed $238,715. The licensing is annual and needed for enterprise resource planning. The cost increase is due to Microsoft’s new licensing model. Funding from IT operating budget. No XBE participation. Board members asked clarifying questions. Motion and second; unanimously approved.
  • Action Item A3 – Small PC Computer Contract: CIO Marcus Burnside presented a contract with Small PC Computer for passenger information display signs (PIDs) on the Red and Purple BRT lines. Amount not to exceed $532,700. This replaces end-of-life units and establishes spare inventory through the planned Blue Line launch in October 2028. Director Fagan asked if the PIDs would cover the Blue Line; Burnside clarified they are separate and federally funded. Unanimously approved.
  • Action Item A4 – Amendment to Fine Line Printing Contract: Chief Public Affairs Officer Carrie Black presented the exercise of the final option year (Option Year 2) for Fine Line Printing, increasing the contract amount from $650,000 to $775,000 (an additional $125,000). The contract supports marketing materials for fare policy, route changes, and the Blue Line. Fine Line is a certified MBE with VBE and WBE participation. Unanimously approved.

Information Item

  • Financial Report for February 2026: Interim CFO Justin Burkha reported that overall revenue for February was over budget by 13% (year-to-date also 13%). Fare revenue was slightly under budget for the month but up 17% year-to-date compared to 2025 (approximately $145,000 increase). Operating expenses were over budget by 4.6% for the month, driven by emergency premium pay for overtime (2.5x normal rate) and a one-time cost-sharing payment to the city for converting 29th and 30th streets to two-way traffic. Year-to-date, Indigo is under budget by approximately $5.9 million (20%). Chairman Hahn noted that fuel costs are locked but natural gas and electric are not, and requested tracking.

Key Outcomes

  • The board unanimously approved:
    • Board meeting minutes from February 19, 2026.
    • Microsoft Dynamics 365 licensing up to $238,715.
    • Small PC Computer contract for PIDs up to $532,700.
    • Amendment to Fine Line Printing contract, exercising Option Year 2 for up to $775,000.
  • The next board meeting is scheduled for April 16, 2026.
  • Chairman Hahn wished attendees a happy Easter and end of Ramadan.

Meeting Transcript

Good afternoon, everyone. My name is Greg Hahn. I'm the chairman of the board of the Indianapolis Public Transportation Corporation, Board of Directors. This is our March meeting, March 19th, 2026, and it is 408. And we uh welcome everyone who's here in person and those who are viewing virtually. So uh first thing we're gonna do is get a call to order and our chief legal officer Bob Fry. Would you call the order, please? Good afternoon, directors. Please uh indicate your attendance when I call your name. Director Smith. Director Slow Director Slash. Director Quick. President Director Fagan. Director Wilson. Director Gardner. Director Hahn. Mr. Chair, we have a quorum. Thank you, Bob. Uh, second thing on the agenda are awards and commendations. And uh our president and CEO, Jennifer Pearce will present any words and commendations that we have for February. Thank you, Chairman Hans. Jennifer Pierce, President and CEO, and I'm proud as always to highlight a couple of our teammates tonight or this afternoon. Um, first of all, is our um uh list of safe drivers for February. So the following folks were uh recognized for their safe driving um for the month of January. I'm sorry, February. And uh we have a list here, and we will highlight Mr. Anthony White. Mr. White um has been working with us for 29 years and has had 24 years of safe driving. So congratulations to him and thank you, um, Mr. White, for your amazing service. Everybody that was on that list um is celebrated with a special patch and pin. Next, we will go to our March operations employee of the month. Um, Mr. Elgin Clay has been selected as our March employee of the month for his outstanding dedication, professionalism, and unwavering commitment to safe and reliable service. Alge is a steadfast coach operator who brings a quiet focused present to his work every day. And the person that nominated him further added that he demonstrates confidence in his routes, supports fellow operators in their success, and consistently is positive, choosing to model positivity and professionalism. Writers and colleagues alike can trust that they're in good hands when Elge is behind the wheel. Mr. Clay also exemplifies humility and a commitment to continuous improvement. He accepts feedback from supervisors and managers with openness, applying it to strengthen his performance and service. His reliability, kindness, and consistent dedication make him a valued member of the Indigo team. So congratulations to Alcha. And um, my last thing is just a happy transit teammate appreciation day to all of my colleagues here. Um we are celebrating this week the dedication and service that um our colleagues provide to the community. So thank you all for everything you do. Thanks, Jennifer. Uh the uh third item is our committee reports, and uh that would be the finance and service. And uh if there's aren't aren't any objections, we will enter into the record the finance committee report for its meeting on February 19th, 2026.

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