0:19I'm Brian Chewe as legal counsel.
0:24You have a phone to proceed.
0:26Um, next is the approval of the minutes of the February 20th, 2026 meeting.
0:32So move best present.
0:57President, you have we have no ordinances, resolutions of public hearings.
1:05I do not have a report today, so we'll go right into official actions.
1:16Consider for approval and airport use permit with all Clear LLC for a five-year term commencing June 1, 2026 through May 31, 2031.
1:27All Clear LLC is a US-based technology company that develops and operates secure identity and advanced biometric verification screening under the brand CLEAR to confirm uh identity quickly and securely.
1:45Services that CLEAR would provide under this agreement here at INB includes Clear Plus, which uh uses biometric data to verify a person's identity.
1:55Uh Clear plans to install their newest E-Gate technology on both A and B concourse and through a joint initiative with the TSA, which combines Clear Secured Digital Identity and TSA's vetting capabilities.
2:11This will automate and expedite identity identity verification through our checkpoints.
2:23Allow folks here to enroll for TSA pre-check, as well as a new service called Clear Concierge, which is a premium service offering personalized assistance which can for Clear members, which can go from the curve all the way through to the gates.
2:41This will be an airport use permit, and within that permit, it defines our catchment area to 48 counties that surround the airport.
2:50So that will be part of the ways of fees that are paid to the airport are identified based on individuals with residence within those 48 counties.
3:12New enrollments that are at IND, even for out of area passengers, TSA pre-check enrollments and renewals, and concierge service fees.
3:22There will be uh an annual minimum guarantee uh that will be established based on 80% of 2026 gross sales and then adjusted annually.
3:34Uh in addition, uh all clear has committed to pay a one-time launch bonus of 250,000 to the airport authority by getting the agreement signed by March 31, which is what we are presenting to you today, and then having these services up and operating by July 1.
3:54We have worked closely with TSA already in conversations with CLEAR and TSA to incorporate Clear within our I and D security screening process to ensure seamless experiences for all I and D travelers.
4:18With the high touch hospitality-driven presence at our checkpoints.
4:37Thank you, Marcia, and thank you to General Ross direct the DS into the entire Indianapolis Airport Authority.
4:43We're very honored to uh be sorry, Director Rodriguez.
4:51So I was in the airport world.
4:54So look, we are very honored and pleased to be considered to join the Indianapolis Airport community.
5:02Clear for the last 16 years has partnered closely with airports and with the TSA to bring predictability and technology to the passenger experience at no cost to taxpayers and as a revenue generator.
5:17Bay Clear operates in 64 airports across the US ecosystem.
5:21We process over 200,000 passengers a day for TSA checkpoints, and we're a close public-private partner, both to airports, to TSA and to airlines, you know, and especially in this critical moment here where our TSA officers are showing up to work without pay every day.
5:38Clear's teams on the front line, supporting TSA, donating our resources to help ensure that checkpoints can stay open and operating and serving as a critical partner to both enhance security and passenger experience.
5:51But we'll share a couple of quick details about the services that we'll bring here to Indianapolis.
5:56Happy to take any questions along the way next slide.
6:06So Clear is, as Marsha mentioned, the secure identity company, and we believe that we exist at the intersection of customer experience and security.
6:15Beyond what we do at the airport, Clear also helps secure enterprises, including here in Indianapolis Community Health Network and Deaconness Health System down at Evansville through our latest and cutting edge identity technology.
6:29We've developed over the past 15 years, obviously starting in our partnership with the TSA, but expanding to be able to help people frictionlessly confirm that you are you, regardless of where you are now and what you need to do.
6:43In our applications here in the airport, over the past six months, we have been launching and deploying the new technology that Marsha referenced, Clear's automated e-gate solution, which allows passengers to be able to come up, take a quick snapshot of their face.
6:57We securely confirm their identity, vetted directly with TSA system.
7:02And if TSA returns a green light to us, the gate opens and that passenger moves seamlessly into physical screening.
7:08Not only does that prevent, you know, give a delightful sort of five-second passenger experience, they almost don't have to stop walking.
7:15It critically allows TSA to help allocate their resources to focus on the rest of the passenger population, both expanding capacity and enhancing customer experience for all travelers across the airport.
8:40TSA Pre-Check is a crucial program to both enhance security and expedite passenger experience.
8:46Today, about 30% of TSA's traffic are TSA pre-check and passengers.
8:51TSA's goal is to get that to 70%.
8:54Or people that are pre-Clear coming into the airport, the higher security we have, the faster the passenger experience is.
9:00Historically, signing up for pre-check has been hard.
9:02You had to make an appointment.
9:04You had to go somewhere.
9:05You had to leave work or take off on your lunch break.
9:07Today we will be able to offer pre-check enrollments, walk up.
9:10It takes five minutes, no appointment needed.
9:13And certainly here with in the middle of the shutdown, we are seeing unprecedented demand for TSA pre-check enrollment.
9:19We signed up nearly 20,000 passengers for TSA Pre-Check yesterday alone.
9:24So we decided to bring that service here.
9:26We also operate a network of retail locations throughout the state of Indiana through our partnership with Staples.
9:32So passengers will have the ability to do it here in the airport or do it closely at their neighborhood local.
9:37As Marsha mentioned, our Clear Concierge Service as well allows passengers to book one of our friendly hospitality trained ambassadors to provide personalized assistance to their family to their traveling group.
9:48I happened to stay downtown last night and see the incredible volleyball tournament that's in town this weekend.
10:00But one of the things that we service are groups coming through who need extra assistance navigating airport lobbies, families who are trying to manage strollers and car seats.
11:08We're in the process of starting to hire a team of local Indianapolis residents who will become embedded in part of the airport community here.
11:16One of the things that I think is key about our partnership is you know, Clear's staff are not just there to support clear members and clear passengers.
11:24They become a horse multiplier and part of your hospitality team, engaging travelers, providing directions, you know, helping to support the TSA integrated throughout the checkpoint.
11:34And with that, you know, we would aim to be live here and operating in June ahead of the July 1st deadline.
11:43Thank you very much.
11:48Any questions anyone has?
11:54Uh first, I just want to say um thank you to the leadership for bringing this forward.
11:59I think this is a great thing for our airport.
12:02Um my question is I I was hearing that it would be at both um the pre-check A and B.
12:11Um so have you already looked at how you would um what space you would utilize in those areas?
12:18Yes, we we met with TSA uh early on, and so the the clear team has been on site.
12:25We've had TSA with us, we've had our operations folks together, and we've all uh walked through and identified how that would most seamlessly uh work through the checkpoint process with uh not disrupting standard travelers or other travelers who don't have clear.
12:42So, yes, we are prepared for that.
12:48I'm sorry, go ahead.
12:50The other one was just more of an educational thing.
12:52The premium service being uh from curve to gate.
12:57Is that in all your airports that you're in?
13:02It's in the uh 30 of our airports today.
13:04We're adding new ones every week.
13:06So we expect that it will be network-wide uh slightly by July or August.
13:14Um, my question, yeah, thank you.
13:16My question is just exactly how one signs up their clear.
13:21A couple paths, so they can sign up directly here in the airport.
13:24It takes about two and a half minutes.
13:26Um, we capture you know an image of their face and we match that to their document.
13:30Um part of Clear's security process is we actually authenticate their document directly with the DMV, you know, over the State Department to do a really high security digital identity.
13:40But they're also able to do that online, the port they come or via Clear's mobile app.
13:44So you can sign up at home.
13:45You know, we can actually scan your passport remotely and then walk straight up to the port.
13:50So very frictionless.
13:52And then I understand through American Express, you can through that.
13:57Could you explain that?
13:59We have a number of partnerships.
14:00So United Delta and Alaska Airlines all provide uh either complimentary clear to certain frequent flyers or discounts as well as American Express to have a long-standing partnership with them, uh certain credit cards from American Express provide a state and credit uh for either partial or full cost of.
14:18I was just curious the uh staff, given it work so close through TSA.
14:22Is you're looking to fill out your staff here in Indy.
14:25Where do most of those people come from?
14:26Do people from TSA switch over to CLEAR?
14:28And I'm just curious where you recruit them.
14:31We certainly some airports have had TSA staff switch over to Clear.
14:34I would say that's more rare than the norm.
14:36Um we tend to go look for staff who have a strong hospitality and customer service background, and then they go through a rigorous month-long training process with us to learn with the security and the technology, but certainly the customer experience functions.
14:50Um and we'll partner closely with the airport to ensure that you know the airport customer service training is embedded directly, sort of within our staff's training so that they're also you know able to speak intelligently.
15:01Maybe more they will particularly curious is the the overall cop structure.
15:06Is it more than TSA, summary TSA?
15:09Less now is trying to sense of the we benchmark our wages between the airlines and TSA.
15:14So you know, our our starting pay is typically you know in the range of what the airline starting pay is for your major carriers here and what the starting pay is for TSA.
15:24So we're we're comparable.
15:29I just have one quick question.
15:32We've got such a good relationship with TSA here, you know, Aaron and this team are top shelf.
15:38Um assumption is that they look at this as an augmentation that's complimentary and uncompetitive, and they welcome this.
15:47We started with the conversation with Aaron and his leadership team, and that was the first call that that we made as we started to work through this partnership with Clear, and they have been they've been great.
16:00Some of the folks that Aaron knows that he used to work with at TSA now work at Clear and have more of a leadership level.
16:07And so, yes, that they have been very supportive.
16:16Any further questions?
16:20Madam Chair, if I could just say one thing.
16:22I just want to um express somebody that's been a member of CLEAR.
16:28I just want to express um what a good services is, especially the public value that I think it creates.
16:35Um, especially for anybody that travels more than a couple of times a year.
16:42Any by the frequent travel of the business community.
16:45Um I just think this is um essential for us and for our community, especially in terms of creating jobs and being competitive in the business communities.
16:56So I'm I'm really pleased that the management team has put this together and it looks like a solid arrangement for us from a financial standpoint.
17:06So I'm I'm really supportive of this initiative.
17:09Thanks for bringing it to us.
17:16With that, I would um call for a motion.
17:23Any further discussion or questions take a vote.
17:33First motion by Jeff Gaither, second motion by Maman Powers.
17:37Is that what you have?
17:57Thank you very much.
17:58And for thank you, Director Roger.
18:04Okay, next is BP 2026 0302 Marshall Mercer.
18:10Consider for approval and FTZ operator agreement and the issuance of a grantee sponsorship letter with Azinta US Inc.
18:19to facilitate access to the federal FTZ program to remain competitive and continue supporting their health care customer base.
18:28is a third-party logistics provider specializing in the healthcare sector and is seeking uh our foreign trade zone designation at its facility located in Plainfield.
18:38Um this facility will rec uh represent outsourced business operations, warehousing and distribution.
18:46It's about one and a half acres and uh around 68,000 square feet of warehouse and office space.
18:53Azinta employs 3,000 uh individuals nationwide with 17 full-time equivalent employees in the plain field location and annual payroll approaching $850,000.
19:05Guarantee fees will be paid at 2,500 a month or 30,000 annually, and this comes before you today with the support and approval of the greater Indianapolis Foreign Trade Zone Board.
19:22Second any discussion.
19:33All right, Kim Powers.
19:39All right, Glenn Gibbs.
20:00Consider for approval an FTZ operator agreement and the issuance of a guarantee sponsorship letter with Life Science Logistics LLV to facilitate access to the federal FTZ program and to continue expanding their national footprint and service capabilities to meet the needs of their growing client base.
20:09The life science logistics LSE is a third-party logistics provider specializing exclusively in health care healthcare supply chain operations.
20:18They are a current uh foreign trade zone operator, but they are expanding and growing and have a new facility that they want to bring into our foreign trade zone designation that will be in Clayton, which is out in Hendricks County.
20:31Uh, this will serve as a strategic hub for their business operations, warehousing and distribution for their commercial U.S.
20:40Uh life science is seeking this designation at just under 38 acres with a facility that is over 1.6 million square feet.
20:49They expect to employ 25 to 30 full-time equivalents at this facility with expectations to grow as their operations increase with a payroll estimated at 8.7 million across their various facilities.
21:02They will pay fees of 2500 a month as well, or $30,000 annually.
21:08And this comes also before you today with the approval and recommendation of the Greater Indianapolis Foreign Trade Zone Board.
21:52Consider for approval change orders number two and number three for a total amount of $95,410 with Virtisoft for implementation services of IAA's payroll systems through Vizia Consulting Services.
22:04You may remember about eight months ago, the airport authority had three different independent software as a service programs to handle our payroll platforms.
22:13Two of these products are operated separately by the same software firm, Ultimus Kronos Group, and the third one by a separate entity that was connected to them.
22:24Two of those products, uh the Kronos Ready platform, apologize.
22:27The platform the IA is currently using is being sunset.
22:30It was sunset at the end of 2025.
22:33They are currently continuing that program for us through this implementation because we were not able to get to it at the end of December 2025.
22:44The entire program is really the effort to realign all three of those separate programs into one.
22:49It has been considerably much more work than they expected it to be for implementation, and there were some additional opportunities to do changes to how we manage our payroll and out of the manual processes.
23:01And during this the um scoping of this implementation, we believe the original hours needed to complete the project by December 31st were underestimated based off of the complications that we have managing our payroll systems.
23:14In addition, one of the original partners in handling some of the technical timekeeping integrations did not complete all of their work in their time.
23:21So Mosaic ended up picking up those pieces and using their man hours to complete those projects.
23:26Therefore, we bring two change orders for you for the work hours needed to bring this project to a finish by the first payroll in April, which is about three weeks away.
23:34Change order number two includes newly identified requirements, which are extended the timeline and additional hours required for two integrations, additional testing and parallel payroll cycles, which is very important to make sure those payrolls go off without major mistakes occurring.
23:49And change order number three includes HR service delivery models, document manager, and people assist, which is essentially bringing all of the data and the historical data and time cards from the old system into the new system so that we are not manually going through paper.
24:03Budget order number two is $50,750.
24:07Change order number three is 44,660 for a total of 95,410 to the Virtusoft contract, bringing the total value of this contract to 623,403, which is within the approved 2026 capital budget implementation service for this program.
24:27The IAA staff recommend the IA board directors consider for approval change order number two and number three for a total amount of $95,410 with Virtisoft for implementation services of the payroll systems through Mosaic Consulting Services.
24:41Boy, that was a mouthful, wasn't it?
24:42Do we have a motion?
24:52Your management system of record here.
24:58The UKG ultimate software.
25:05So you said a lot there.
25:10Um back to the beginning.
25:14So we're I get all the the change orders and the additional work needed, but we're good with this.
25:21You're happy with the software we have, and like we're we're headed in the right direction.
25:27Very happy with the software.
25:29Ultimate Kronos group is actually one of the top tier personnel and payroll management systems that we can have.
25:35Several years ago, ultimate software group purchased Kronos timekeeping systems and merged.
25:43Over the last couple of years through that merger, they've been sunsetting a lot of the legacy Kronos programs and bringing everything in line to ultimate software group.
25:51So they are now ultimate Kronos Group UKG.
25:55UKG is considered a top-tier payroll system for personnel management.
25:59I'm very happy with the services they provided.
26:02Implementation slow, which is the technical piece of that, not the software service themselves.
26:09So we've been very pleased with what we're going to be able to get from this.
26:12And we're taking several manual processes and making them automated, which is gonna save a significant amount of HR time.
26:24Yes, we have a that's the whole point of this implementation.
26:30And that was our plan last year, right?
26:32Yep, we just taken a while to get there.
26:35Yeah, we signed the contract in March of 2025.
26:38It kicked off in June, end of June of 2025.
26:42The six months that we had to really pull this together just was not enough time, and we needed a couple of extra months to get it to the finish line.
26:58For VP 2026-03-04, you have a first motion by Steve Dillinger, second motion by Ryan Goodwin, Barbara Glass?
27:06Steve Dellinger, aye, Haven Powers, aye.
27:19President, you've never 2026-3-5.
27:26Consider for approval.
27:27Amendment number two with Wolpert or rehabilitation of the economy parking lot at the Indianapolis International Airport and an amount not to exceed 219,550 for fees and expenses.
27:42Probably recall in previous board meetings over the last few months.
27:46We've talked about the various uh projects that go into the rehabilitation of the surface parking lot.
27:52This is the fourth and final component.
28:06When it was originally envisioned a few years ago, it was three separate projects.
28:11We broke that up and made those smaller to fit different time frames that had less impact as the operation continued to increase.
28:19So this is the final component to that, and uh we look forward to getting this done and and going back to a maintenance mode instead of an overhaul mode on that parking lot.
28:29This is within the budget.
28:32Motion to approve second.
28:47Steve Dillinger, aye.
29:01President, you can use EP 2026-3-6, Jared Class.
29:08Consider for approval, a professional services contract of CTL engineering for the ready return lot, uh 2024 project at the Indianapolis International Airport and an amount not to exceed 348,655.28 cents.
29:23So this is a uh brand new lot that is being constructed uh next to firehouse, and it will be for the purpose of the rental cars having additional staging area uh to work from and uh this is also uh within budget uh and it is uh also a debt funded project that uh has been approved by for we have a motion second any discussion questions take a vote 2026-03-06.
30:09We have a first motion by Jeff Gaither.
30:11Second motion by Ryan Goodwin.
30:34Consider for approval change order number two.
30:36Final imbalancing with EMB paving for rehabilitator port roads and lots 2024 at the Indianapolis International Airport and amount not to exceed 330,903 20 cents.
30:59The largest overrun was on North Service Road.
31:03But that's to be expected with all the construction on the hotel, the additional construction traffic.
31:10It's not surprising that we needed to do a little bit more repair there to keep things moving.
31:16But we're again pleased to bring this one to a close, also.
31:33You have the first motion by Steve Dillinger.
31:35Second motion by Ryan Goodwin.
31:52You can ask approval.
31:57Consider for approval on the word of contract for parking garage maintenance and improvements 2025 at the Indianapolis International Airport to the new group in an amount not to exceed 982,679 plus a 10% construction reserve $98,267.90 for a total amount of $1,080,946.90.
32:23The new group was the low responsive responsible bidder.
32:54Any discussion or questions for Jared?
33:05You have a first motion by Eric Dozier, second motion by Dwayne Gibbs.
33:25Our final item on this agenda is BP 2026-3-9 jerry.
33:31Consider for approval, the delegation of authority to the IA executive director to approve and execute interconnection agreements for the terminal, parking garage, and midfield micro grids at the Indianapolis International Airport.
33:45So the IURC requires these agreements be executed between the utility AES and the airport as we bring these online.
35:05We'll move on to our executive director's report.
35:09President members of the board.
35:10I've submitted my reports in writing, but I'd like to uh I'd like to introduce uh two of our core value winners for the fourth order.
35:20And these are folks that went above and beyond our normal exceptional level at this airport.
35:30Stand up so we can embarrass you.
35:32And uh and these are only two in the entire team.
35:43And also if you look at item number two for the f and I know it's it's getting a little bit boring because we do it over and over again, but it's it's really important because for the 14th year in a row, this exceptional team around you has brought home the our association's award for best airports in North America.
36:02So uh it is something, you know, i if you could please congratulate the team and congratulations to all of you for your support.
36:11And uh it's a big deal.
36:13I don't think that any airport is won fourteen years in a row.
36:15Actually, I'm pretty sure no airport is won fourteen years.
36:25That concludes my reports.
36:27Hey, well, thank you.
36:28Before we um turn, I just want to make everyone know that um everyone here is really supportive of the TSA employees that are working without getting paid right now.
36:38And for those of us who have traveled, we see how hard they work and they're showing up, and we just really appreciate it.
36:43We want make sure that they know that.
36:47Our next meeting is Friday, April seventeenth, um two thousand twenty-six at eight a.m.
36:52And with that, we adjourn.