OPENPUBLICA · PUBLIC MEETING RECORD
Record of Proceedings

Indigo Board of Directors Meeting – April 16, 2026

Other Meetings (I)Thursday, April 16, 2026
BodyIndianapolis, Indiana
SessionOther Meetings (I)
DateThursday, April 16, 2026
StatusFILED
Video Record

STREAMING COPY IN PREPARATION — RECORDING AVAILABLE FROM THE ORIGINAL SOURCE

Transcript — Verbatim
0:00

Good afternoon.

0:02

And welcome to the Indigo Board of Directors meeting on Thursday, April 16th.

0:07

Bob, would you please call roll?

0:11

Good afternoon, Directors.

0:12

Could you please indicate your attendance when I call your name?

0:15

Director Slash.

0:17

Director Fagan.

0:19

President.

0:21

Director Wilson.

0:23

Present.

0:25

Present.

0:26

Okay, Mr.

0:26

Chair, we have a quorum.

0:28

I will know for the record that Director Fagan is participating virtually.

0:31

So each vote, the board takes will have to be by roll call today.

0:35

Thank you for that, Bob.

0:37

And thank you Mary Ann for being online.

0:41

No problem.

0:43

Next is item two, awards and commodities.

0:46

President and CEO Jennifer Pierce will present any awards and accommodations we have for March.

0:52

Good afternoon.

0:53

Thank you, Mr.

0:55

Gardner.

0:55

This is Jennifer Pierce, President CEO.

0:59

And I've got a really short words and accommodations.

1:01

We'll keep things moving.

1:04

Attached or not attached on your screen is our list of March 2026 safe drivers.

1:10

As always, these operators were recognized for their safe driving with the receiving a National Safety Council patch pen and certificate.

1:19

And I'll call attention to Mr.

1:22

Anthony White.

1:24

Oh, I'm sorry, Mr.

1:25

Calvin Cargyle.

1:26

Sorry, I had written the wrong thing down.

1:28

Mr.

1:28

Calvin Cargyle, who has had 21 years of safe driving and has been with us for 32 years.

1:36

So congratulations.

1:43

And then for our April operations employee of the month, uh Nikia Ann King is a coach operator on our fixed route service.

1:51

Nikia nominated her nominator wrote to us.

1:56

Nakia proudly earned her six-year safe driving certificate last month, a remarkable milestone that reflects her steadfast commitment to safety and excellence.

2:05

No matter what the challenge, she rises to the occasion with integrity, determination, and a can-do attitude.

2:11

Nikia's dedication to safe driving and her passion for continuous service, uplift the entire company, making the workplace stronger and better each day.

2:19

So concret congratulations to Ms.

2:22

King.

2:23

And that is all I have.

2:25

Back to you.

2:26

Thank you, Jennifer.

2:28

Moving on to item number three, committee reports.

2:32

Without objection, we will enter into the record the service committee report for its meeting on April 9th, and the governance and audit committee report for its meeting on April 9th.

2:50

Next up is item number four, the regular agenda.

2:54

We will begin with item A1, consideration and approval of the board meeting minutes from March 19th.

3:01

Are there any questions or comments from board members?

3:05

No.

3:06

Thank you.

3:07

Hearing none.

3:08

Can I get a motion for consideration and approval of the March 19th board meeting minutes?

3:14

So moved.

3:16

Second.

3:18

Excellent.

3:19

Bob, would you please call roll?

3:21

Yeah.

3:21

Directors, on the present motion, please indicate your vote when I call your name.

3:25

Director Slash.

3:25

Aye.

3:26

Director Fagan.

3:27

Aye.

3:28

Director Wilson.

3:30

Director Gardner.

3:31

Aye.

3:33

Thank you.

3:35

Next up is action A2, uh, consideration and approval of CMC contract for East Campus Garage.

3:44

Senior Director of Capital Facilities Modernization at an asset management.

3:49

Andrea, your title is great.

3:53

Andrea here.

3:57

You know, we do that to belong to the title, the less money we have to pay on.

4:02

True, so true.

4:04

Just kidding.

4:06

Ready for us?

4:06

Yes.

4:07

Ready for me?

4:08

Good afternoon.

4:10

Really excited today to bring uh this um action item, which pertains to the award of our construction manager as constructor contract to Shield Sexton, uh, pertaining to our East Campus uh operations and maintenance facilities project um that we've been working on for a while.

4:28

So I first uh before I dive into the actual action item, wanted to introduce a few folks, uh a couple of folks.

4:34

Um we have uh Frank Duck, uh, who is executive vice president with Shield Sexton.

4:40

Okay, give a big wave.

4:42

Um we also have next to him Chris Juncan, uh, who will be the senior project manager on this project.

4:49

Yeah, so and we just had our first um meeting with um JB work really hard to get the contract so we could keep going on this, and we're very excited to have him on board.

5:00

And um uh it's just the perfect time to bring him on this project.

5:02

So um this action item is to be able to award uh a contract um to them.

5:09

Um you we think we've mentioned before um previously, back in like 2023, the board approved the use of this new um project delivery method.

5:19

Um people refer to it as you know uh construction at risk.

5:23

Um you'll hear us sometimes say CMC construction manager as constructor, and and what that generally means is um it's a very very helpful is that you know, in the pre-construction phases, we have the contractor essentially on board, who's kind of you know a uh construction advisor uh as well, um, will be able to come in and get us real pricing information, um, a scheduling, and uh we'll be able to develop the project.

5:48

Um so we are at 30% design and they're coming on board, and we look forward to uh working with them on that.

5:54

Um so this this the way the CMC project delivery method works as well is that we are seeking proof approval today for the contract, and this is basically award um setting the amount for their pre-construction services, um, and that is uh in the amount of 98,490, or 400, I think it's 490.

6:14

There's a typo on the sorry.

6:16

Um, but um uh for their it's a basically a flat fee.

6:21

We anticipate that based on the schedules we're looking at, this would be a year of for us to finish pre-construction and get design completed, and then we can go into the actual construction.

6:30

When as part of the pre-construction period, it's also very important that um the CMC's work, Shield Sexton will be proposing a guaranteed maximum price for the project.

6:41

So two of the things that's nice about this delivery method is that we kind of get a guaranteed price and then a guaranteed schedule, right?

6:49

And so those shifts those risks on to SHILL SHILL Sexton.

6:53

So at this time, um, you know, the contract does contemplate construction, but you know, um we won't have the construction pricing information, um, and that'll be delivered probably about a year from now.

7:04

We hope to bring an amendment to this contract that will then put the pricing and schedule in for construction.

7:10

So anyway, so um uh happy to answer any kind of questions um on this.

7:16

Um we do have, I also wanted to note we do have uh DBE uh because of the CMC.

7:23

Um we do we we continue to work under you know Indigo standard XVE goals um, but there's not a specific one set for this pre-construction period because with this delivery method, we're so early on, it's very very hard to anticipate what's going to happen as part of uh construction.

7:40

But again, when we come back with the amendment, we will be establishing um you know what the their the participation will be for uh DBE at that time.

7:49

Um but I would also like to recognize that one of the things that we really liked about Shield Sexton is that they do have um they are partnering with APG construction.

7:58

So um uh APG will actually be working um in the pre-construction process with us as part of some of the project management.

8:04

So um we do feel like we have um good participation and we really think um we'll be able to you know really do some good work in that progress in that way.

8:13

So um uh I'm happy to answer any questions.

8:17

Thank you for your presentation, Andrea.

8:19

Um I will ask one question before I open up to my colleagues.

8:23

When do you anticipate that we will get that amendment back before this body?

8:29

No, the the amendment will come a year from now.

8:32

A year from now.

8:32

The schedule we just talked about would uh be bringing it in March or April of next year, and then starting construction right after.

8:41

So yeah, we will be coming back with some more reports and as we're developing on that.

8:47

Okay, thank you.

8:48

Are there any uh questions or comments from board members?

8:52

No.

8:53

No.

8:56

Hearing none, can I get a uh motion?

9:02

Having a motion and a second.

9:04

Well, would you please call roll?

9:06

Yes, and before I do, Mr.

9:08

Chair, I would like to clarify for the record since uh Andrea mentioned there's a typographical error um uh that involves money in the board memo that the approval is for 98,490.

9:22

Uh with that with the present motion, please indicate your vote when I call your name, Director Slash.

9:27

Director Fagan.

9:30

Director Wilson.

9:32

I motion carries.

9:36

Thank you.

9:38

Um next up is action item A three, consideration on approval of amendments to Indigo's BRT uh shelter cleaning and maintenance contract, senior director of capital facilities modernization and asset management.

9:52

Andrea Hermer will present.

9:55

Thank you.

10:00

This is seeking approval of an amendment that we have been working with the facilities team pertaining to our red line stations.

10:05

As some folks are probably familiar, we have these wood panels that are part of the cladding system, and they are made of ePay wood, if anybody's particularly interested, which is a very uh hard wood, and it's you know, really, really a beautiful wood.

10:19

Um, and I think was part of the design intent.

10:21

But as folks probably have noticed, you know, since original construction, did maintain that natural um reddish brown tones to the wood.

10:31

Um, they need to be treated.

10:33

Um, so this is part of we had a pilot project that we did um about a year or so ago, and so this contract is to have the same um vendor Shuck Corporation who uh does our repairs, maintenance, and cleaning out there uh to come and uh apply on all 34 stations this year, um, the oil treatment, the brightness of the cleaning and the brightening and the oil treatment to restore back to that more natural wood look as opposed to the grain uh that folks maybe have seen.

11:03

And uh we're also as part of this project, um, the plan is to do all 34 stations so we can create a baseline, and then going forward, uh we've asked Shuck to to, as they're doing this work, put together a future maintenance plan um so we don't have to keep doing them all at once, um, but come up with a program and prioritization um to be able to maintain these going forward.

11:23

But this project is just that this amount of in the amount of 135,000 is just for bringing those um 34 existing stations um restoring that wood uh with the standing process.

11:36

So happy to answer any questions.

11:38

Thank you, Andrea.

11:39

Are there any questions or comments?

11:42

No.

11:43

No.

11:44

Um just one question.

11:46

Just remind me for our blue line, which type are we utilizing the same type, or is it something different?

11:54

No, red line, um uh IP wood is special to red line.

11:57

Um, and both on the BRT, the blue line and the the purple line, uh, it's more of a uh uh synthetic plastic type material.

12:06

So um, you know, the other thing I would say to folks is that you know the ePay wood, it's this is an aesthetic, but I think it's an important aesthetic part.

12:13

But the wood itself um is it's hardwood, so it's gonna last you know 75 years.

12:20

So uh and it they're in good condition in that sense.

12:23

But this is to bring them up to uh something and then to try to build into our the way we do business uh an ongoing maintenance that we'll have to keep going.

12:33

Okay.

12:34

I asked you just uh what would happen if we just let them weather and and and get the patina on them.

12:44

Uh is there a measure of logic is it just aesthetics that we want to keep on the reddish brown or I I won't say exclusively aesthetics.

12:51

I mean it's it's still wood, so I think without it, you know, there's other treatments, so it's you know, there is the protection, a sealant, if you will, that goes on that can help make that last.

13:02

But um, you know, um, you know, we could, and we we've looked at this right different ways, um, that um, you know, it the wood is in good shape, even though it's it's gray and it will last a long time.

13:13

It's very hard wood.

13:14

But I would think um, if you didn't want to go through the staining process, there's still a sealant, a UV protection that's gonna you know, make sure that that 50-year, 75-year life cycle, we hit that.

13:25

I would think if we didn't do it, you know, you might be shaving some time off of that, but but the wood itself should is not in question and the integrity of the wood is strong and can maintain.

13:36

Okay, no, no worries.

13:37

I just I was just kind of thinking in the back of my mind, if we've got it, you know, I don't know what the interval is, you know, it's like every five years we've got to do this or whatever.

13:46

Right.

13:46

You know, over 75 years, that's a lot of five euro.

13:51

And it is, um, although we know I think one of the things we're gonna see is really what the pricing on this one of the things reasons why we wanted to do an amendment is that these folks are already touching our stations daily, right?

14:02

So um, this was the best, I think, uh cost effective vehicle um for Shuck to be able to do this work.

14:08

And one of the things that we're doing as part of this too is that as we're cleaning, you know, this is an amount not to exceed, but um we're hoping that we can really understand that it's gonna be you know open book pricing, so we'll be able to see the real costs that'll give it a much better platform, and I I think in some ways it may be prioritization, you know.

14:26

We've got to have a super bowl coming in, and everybody wants the Meridian Street stations looking, you know, uh prime.

14:32

You know, there's I think internally it gives us more choices rather than just letting it go gray.

14:36

Okay, okay perfect.

14:37

Great answer.

14:38

Thank you.

14:42

Thank you.

14:43

Hearing are there any other comments or questions regarding this?

14:47

No.

14:49

Thanks, hearing none.

14:51

Uh can I get a motion?

14:55

Second second.

14:58

Thanks.

14:59

Uh would you please call roll?

15:01

Directors on the present motion, please indicate your vote when I call your name.

15:04

Director Slash.

15:05

Director Fagan.

15:06

Aye.

15:07

Director Wilson.

15:08

Aye.

15:09

Director Gardner.

15:10

Aye.

15:10

Motion carries.

15:12

Thank you.

15:14

Next up is action number A, action item A4, consideration and approval of utility reimbursement agreement for Washington Street BRT station.

15:24

Capital Projects Manager Christian Ambrone will present.

15:32

The little saw.

15:36

Thank you, right?

15:37

Project manager Christian Cameron here, Capital Projects Department.

15:41

So I'm gonna read this straight off here.

15:44

It was recommended that the board of directors authorize the president and CEO to execute a reimbursement agreement with Citizens Energy Group for an amount not to exceed $95,600 to relocate citizens' facilities that conflict with the proposed Washington Street BRT VRT station project.

16:03

So this is the project that has come in front of the board a couple times before for design services.

16:09

Hopefully soon I'll be back here for a construction contract award.

16:13

This is simply a utility reimbursement agreement to reimburse citizens for relocation that needs to take place before the real construction can start on the project.

16:24

So City Code states that since this is not a DPW funded project that the agency needs to reimburse citizens for this work.

16:34

And I will just mention this agreement lays out terms for citizens to meet specific time and dollar standards that we would hold them to.

16:46

And there's no um DBE XPE declaration for this project because it is a reimbursement agreement between Indigo and a utility.

16:56

And this has been budgeted for as part of the locally funded capital budget for the project.

17:03

Happy to answer any questions.

17:05

Thank you, Christian.

17:07

Are there any questions or comments from board members?

17:10

No.

17:12

Hearing none, can I get a motion?

17:16

Oh moved.

17:17

Okay.

17:18

Having a motion and a second.

17:21

Bob, would you please call roll?

17:22

Yeah.

17:23

Directors on the present motion, please indicate your vote when I call your name, Director Slash.

17:27

Aye.

17:28

Director Fagan.

17:29

Aye.

17:30

Wilson?

17:31

Aye.

17:32

Director Gardner.

17:32

Aye.

17:33

Motion carries.

17:35

Thank you, Bob.

17:36

Thank you, Christian.

17:38

Next up is action item A5, consideration and approval of new Indigo Foundation board member.

17:45

Foundation Executive Director Emily Moe will present.

17:49

Good afternoon, Directors.

17:51

Again, the recommendation is that you all approve the appointment of Darrell Lockett to the Indigo Foundation board.

17:58

We have you may know Gene Castor on our board.

18:01

It works at Anthem slash Elephants.

18:03

I'm putting them both together.

18:06

And Jean has asked a step down from the board, just not having enough time available.

18:11

Happily at the same time, Darrell Lockett was invited to attend Transit Equity Day in February.

18:17

And when I was meeting with him, we realized he would be a great replacement.

18:20

He also is with Anthem.

18:22

And so Gene and Daryl are happy to make that exchange.

18:31

And we're excited to have him.

18:33

The Indigo Foundation board approved or recommended him at our March meeting.

18:38

So I'm happy to answer any questions.

18:40

Thank you, Emily.

18:42

I know Daryl will, and he will be an excellent addition if approved tonight.

18:48

Are there any questions or comments from board members?

18:52

No.

18:53

My only comment is what a great get.

18:55

Good exchange.

18:56

Very excited.

18:58

Thank you.

19:00

Can I get a uh motion for consideration and approval of second.

19:05

Excellent.

19:06

Having a motion and a second.

19:07

Bob, would you please call roll?

19:09

Yeah.

19:09

Directors, please indicate your vote on the present motion when I call your name, Director Slash.

19:13

Director Fagan.

19:15

Aye.

19:16

Director Wilson.

19:19

Aye.

19:20

Motion carries.

19:21

Thank you, Bob.

19:22

Thank you, Emily.

19:23

Next up is action item A6.

19:26

Uh consideration and approval of amendment to Indigo 2018 service standards.

19:32

Manager of special projects and regional mobility integration.

19:36

Mr.

19:36

Willheid will present.

19:39

Thank you.

19:41

Thank you, Board of Directors.

19:43

Good afternoon.

19:43

My name is Ryan Bullhight.

19:44

I'm the manager of special projects and regional mobility integration here at Indigo.

19:49

Tonight I'm going to recommend or this afternoon, I'm going to recommend the board of director amends the Indigo service standards.

20:00

That was not in the cards.

20:02

So unfortunately or fortunately, as you'll see, there is a PowerPoint.

20:07

So we'll we'll walk through that.

20:09

I'm I'm I'm gonna I'm gonna show you a little bit why I thought for this service standards or for this presentation, we'd have one.

20:17

So service standards are the goals that transit agencies set for transit services provided.

20:22

Um they really try to express not only to internal staff but to stakeholders kind of what our service is all about, what we set for our standard for a lot of different really important metrics, including on-time performance, bus stop spacing, and other key metrics.

20:39

Umigo uses its service standards, this federally required document to monitor how well the agency is performing in its delivery of service.

20:48

Go ahead and advance that.

20:50

Uh our service standards were updated in 2018.

20:54

At that time, we had some service standards that reflected um uh planning exercises that that were a bit older, and we wanted to update the Mary and the service standards to fit the Marion County transit plans uh coloring uh the of the routes and the on-time performance and things of that nature.

21:15

So that was the first time that we came before you in 2018.

21:18

We amended it with some really minor changes in 2019, and then we decided that we would try to update these standards every time we did a COA.

21:27

Um, the standards have uh we attempt to take this document that's got just it's it can be really text heavy like anything else.

21:35

So we attempt for the public and for other stakeholders to make it somewhat approachable.

21:40

So here's an example here in which we show defining features for um a the different um these are like the categories that we would have within the different um uh the the route structures like frequent, basic, et cetera.

21:58

So there's a defining feature, we show the frequency, the span, the stop spacing of that, the targets for that particular type of route, and then the outputs that we would expect to see based upon what Indigo is investing into that particular type of route.

22:14

So, as you can imagine, um, this is a document that kind of uh has uh uh tentacles throughout the agency, even if you don't know it.

22:22

And that is why I put this PowerPoint together.

22:24

So let's go ahead and and uh continue.

22:27

So in this case, we have the example for rapid service.

22:29

You'll see that we expect it to have 15 minutes or better frequency.

22:33

That's how we plan it.

22:34

We have 20-hour daily span.

22:37

We target 19 to 22 miles an hour for bus speed.

22:41

Um we we try to load up the stop amenities, right, with the best amenities that we can offer.

22:46

And then the last thing I'll point out is that for the most part, we're looking for really high productivity out of this route because we're investing so much into it.

22:55

Next slide.

22:57

Uh a little bit of background, some additional one.

22:59

I won't read everything on here.

23:00

Um, these are a federally required, this is a federally required document.

23:04

The way that we present it isn't necessarily federally required, but I've always viewed federal requirements as our floor, and then we try to be better because we we have this document to adhere to anyway.

23:14

Um I've already mentioned uh reviewing and updating, so we won't dive into that.

23:19

Um so let's go into the next part because some of these other bullet points are actually addressed in some of the next slides.

23:24

Uh service standards are reviewed after every major planning effort.

23:27

So here's the 2027 transit network that you all took a look at a few years back.

23:31

And so once that was approved, we started looking and saying what needed to be updated in our service standards.

23:38

Um we actually engage with a consultant to talk through what needs to be updated here.

23:44

Are there processes?

23:45

Are there metrics that we need to update?

23:47

Um, and so we knew that was coming down the pike.

23:51

Good next slide.

23:52

Uh the Toper, which is presented in and to the board, is also informed by the service standards.

23:58

So the transit operations performance report, um, some of the the different uh coloring here is informed by this what the service standard uh lays out, service standard lays out.

24:09

Um, and then you can there's some other parts of this like productivity that appears at times in the Toper as well for goals and other things.

24:18

Um let's go ahead and next slide.

24:20

The Title VI program update and the service monitoring report report also refer to the service standards using the standards to actually analyze the service.

24:30

This relationship here is actually why the FTA requires this to ensure that we're not unintentionally or intentionally having any kind of an impact.

24:40

So we're required to set these standards and then analyze our service based upon these metrics.

24:46

So for reference here, you can see one of the metrics that I've pulled out from our program update, which includes a service monitoring report.

24:54

Um, is rapid and frequent basic coverage categories and the load that we say is the maximum that we would have for that particular different route.

25:04

And so if we have in the service monitoring report, we find that we've got um loads that are higher maybe on a minority route versus a non-minority route.

25:14

Our team knows that, and we can start thinking through ways in which we can address that issue.

25:18

Go ahead.

25:20

Service standards also provide information on how we determine investments and bus stop amenities and bus stop placement.

25:26

So here's a table which is a little difficult to read, admittedly, but shows you this is straight from the service standards.

25:33

So we'll just say bus stop with bench.

25:36

We're looking at just a range, 10 to 20 boardings per day.

25:40

So this gives us an idea and gives service planning an idea about what we're looking at when it comes to um investing into these bus stops.

25:49

Go ahead.

25:50

Service standards provide staff and the board with a framework for evaluating service requests.

25:56

So there's some appendices to the service standard that outline different processes, how the service standards will be utilized, and that is both to help indie go staff and to help our stakeholders understand how we may evaluate any service requests that they may have.

26:12

We can go forward again.

26:14

So what did we change?

26:16

Um we we made uh some minor modifications throughout the document just to improve some of the the verbiage that was in there.

26:23

Um we did revise our on-time performance standards.

26:27

They were kind of high with the Marion County Transit Plan now that we've been running it for a little bit longer.

26:31

We tweaked those um a little bit just to be reflective of what the service looks like on the street.

26:37

Um we included off-peak standards for certain metrics where that wasn't the case before.

26:43

Uh we reviewed and revised our productivity standard.

26:46

This is the one that we felt for a little while, if you've been paying attention to our toper, um, with the uh COVID uh effect on ridership, um, we felt like it it was a good time to take a look at what our uh baseline had been and what we hope it to be with uh investments, and so say this is the productivity standard we should expect um for these different investments.

27:10

So we did adjust those um to be more realistic to what we're seeing with COVID.

27:16

The previous productivity standards were done years ago with um the help of Jared Walker and associates, um, and it reflected uh a pre-COVID reality, um, and it reflected uh a reality of frequent investment that we haven't uh been able to achieve quite yet.

27:33

Um but our productivity standards that we're putting into the service standard uh standards do assume uh that uh some you know that we'll get there the full build out, but do adjust that to be reflective of what we're seeing on the ground.

27:47

Um we included reference to the toper in the service standards.

27:51

The toper hadn't been uh uh a process that we'd really established, and so we were we uh uh referred to that in here.

27:58

And then uh through the help of our consultant, we added a community route definition.

28:03

Uh so in the event that um let's say that um one of our coverage routes doesn't meet a productivity standard, we might have some the community route will help us understand.

28:14

Well, is this route serving maybe zero car households more than others?

28:18

Maybe we hold off on removing that route, or maybe we hold off on downgrading that route because of what it means to that particular community.

28:27

So that's something else that it doesn't necessarily say we have to do that as indigo.

28:31

It says here's some guidance when you guys are considering making some of these decisions.

28:39

Oh, there we go.

28:40

Look at that.

28:41

Uh, any questions?

28:43

Okay, thank you, Ryan, for a detailed presentation.

28:47

Um that was really helpful.

28:49

I guess um one question I have is just how do we do these standards also maybe this is just a silly question, but how does it tie to kind of what we plan to do in terms of the growth of our fleet?

29:11

I assume that uh that a lot of this is kind of based on kind of our current fleet and what it looks like today.

29:21

Yeah, so yeah, how does the service standards relate to the fleet that we have?

29:28

You know, this is the service standards really reflect the service plan that we've that we've put out there.

29:34

Um there is a relationship, but I you know it's not something let me push pause to say there are metrics in here about how we um the the age and condition of vehicles that we put out on the street.

29:51

I think that's separate from what you're asking.

30:00

Yeah, I think this document is a little bit more silent on those those fleet requirements per se, but it's more uh instructing us that we we cannot assign new routes to certain areas, new buses to certain areas.

30:08

We want to um put uh our buses uh applied, you know, random or throughout, yeah, distributed throughout.

30:15

But no, for the most part, um the fleet question is more uh based on the service plan.

30:20

Okay.

30:21

Yeah.

30:21

Okay.

30:22

Are there other questions or comments for Ryan?

30:26

No.

30:27

Thank you, Ryan.

30:29

Thank you, Ryan.

30:30

Hearing no other questions or comments.

30:32

Can I get a motion?

30:35

So moved.

30:37

Second.

30:39

Having a motion and a second.

30:41

Yeah.

30:41

Directors on the present motion, please indicate your vote when I call your name, Director Slash.

30:46

Director Fagan?

30:47

Aye.

30:48

Director Wilson.

30:49

Director Gardner?

30:50

Aye.

30:51

Motion carries.

30:52

Thank you, Bob.

30:54

Thank you, Ryan.

30:56

Next is action item A7, consideration and approval of amendment number two to the legal services contract with Hoover Hull Turner, LLP.

31:08

Bob Fry, Chief Legal Officer will present.

31:11

Thank you, Mr.

31:12

Chair.

31:13

Uh it recommended to the board uh that the board authorize the president and CEO to execute amendment number two to the contract for legal services with law firm Hoover Holt Turner LLP to extend the term for one year through May 1st, 2027.

31:27

So by way of some background, in 2024, uh kind of working in conjunction with me, the board determined it that it would be advisable to have uh a legal contract just for the board so that the board could seek legal services in the event uh either uh our in-house attorneys had conflicts of interest, or it was something that was just beyond our capacity or um uh expertise to handle.

31:51

Accordingly, the board elected to engage the services of Hoover Holt Turner to provide these uh outside legal services as needed based on prior experience with the firm.

32:01

At its meeting in May of 2024, the board approved the contract.

32:04

And then in April of 2025, the board approved amendment number one to extend it uh for a year.

32:10

So as it stands now, the contract will expire May 1st, 2026.

32:15

And this proposed amendment again would extend it for one year on the same terms and conditions, meaning that the law firm has agreed to hold their rates of um so we'll be paying the same hourly rates as we have since 2024.

32:28

Um the annual fiscal impact on this will all depend on whether the board uses the firm or not.

32:33

And just for so you all have some context.

32:35

I put in the memo since the inception of this contract, there's been a total spend of just over $19,000 over two years of not a heavily used contract.

32:44

Um any cost incurred uh through this extended contract term will be covered by the board's operating budget.

32:51

So with that, I can try to answer any questions you might have.

32:54

Thank you, Bob.

32:55

Are there any questions or comments from board members?

32:59

No, just that I feel that they've done a very good incomplete job for us.

33:02

I've been very happy with them.

33:05

Thank you for that, Mary Ann.

33:07

Um can I get a motion for consideration and approval of amendment number two to the legal services contract?

33:16

Having a motion and a second.

33:18

Bob, would you please call roll?

33:19

Yes, directors on the present motion, please indicate your vote when I call your name.

33:23

Director slash.

33:24

Director Fagan?

33:26

Aye.

33:28

Director Gardner?

33:29

Aye.

33:30

Motion carries.

33:31

Thank you, Bob.

33:33

Uh next up is action item A8.

33:35

Uh consideration and approval of bus camera equipment contract.

33:40

Chief Information Officer Marcus Burnside will present.

33:43

Yeah, it's good afternoon, board of directors.

33:45

Thank you.

33:45

I'm AS Marcus Barnside, Chief Information Officer for Indigo.

33:50

And I'm here to present to you action item A8, consideration approval contract with IDIS Americas.

33:57

Um, it is recommended that the board of directors authorize the president and CEO to enter into a three-year contract with IDIS Americas to purchase bus camera equipment accessories and amount not to exceed 124,385.

34:10

IBTC has used bus camera system technology since 2010 as a motor security um AKA bus camera system.

34:20

Um in December 2020, um, we awarded Luminator Technology Group as our bus camera vendor.

34:27

Um Luminator license the IDIS America's bus camera equipment as a reseller and rebranded the equipment under the illuminator name.

34:36

And the contract with Luminator expired in December 10th of 2025, and all equipment purchased from UNARE is out of warranty since the contract expiration, though, however, IPTC has was able to uh purchase software licenses with IDIS Americas to cover our cameras.

34:54

Um however, we uh currently do not have a contract uh to purchase uh bus camera equipment and/or accessories um to support the entire fleet.

35:05

Uh so we're proposing to enter into a contract with IDIS America's as a special procurement with for compatibility reasons.

35:13

Um to which uh we would have pricing and additional cameras and accessories locked in for three years, and also uh we'll continue to receive support and the existing cameras in our fleet.

35:28

Um this is a physically responsible decision because replacing the entire system would cost millions of dollars in a global market for is it currently experiencing rise in computing costs for hard drive CPU and memory for the fiscal impact of this project will be funded by the information technology operating budget.

35:49

Uh bus camera equipment accessories will cost 44,025 uh 200, I'm sorry, 245 dollars this year, 23,340 next year, and 56, 800 in 2028 for XBE declaration.

36:07

Um, there are no XBE goals for this procurement because there are no certified firms or contracting opportunities.

36:14

I do want to note though that this is just for an operating contract.

36:18

Any purchases um for any camera systems for a fixed router BRT fleet new will be handled separately and it'd be amended to this contract.

36:28

Just want to note that um because I know that's maybe one of the questions.

36:34

Um with that, I'll be happy to answer any questions you may have.

36:39

I'll just clarify two quick things here.

36:41

I think I know the answer, but I want to make sure I'm right.

36:43

So this 124,000 is separate from the 330 software licenses that you've already purchased.

36:51

So this will just be for pieces and parts.

36:55

Yes.

36:56

And it won't include anything for the blue line.

36:59

No.

36:59

No, we're not.

37:00

That will be handled separately.

37:01

Separately.

37:02

Okay.

37:02

That's what I thought I heard.

37:03

So I just want to make sure I was clearing.

37:06

There are any other questions or comments for Marcus.

37:10

No.

37:11

Thank you.

37:13

We appreciate you being fiscally responsible, Marcus.

37:17

Thank you.

37:18

Uh, and hearing no other comments, I'll ask for a motion.

37:23

Remove.

37:24

Second.

37:26

You're having a motion and a second.

37:28

Bob, would you please call roll?

37:29

Yeah, directors on the present motion, please indicate your vote when I call your name.

37:33

Director Slash.

37:34

Aye.

37:35

Director Fagan.

37:36

Aye.

37:38

Director Gardner.

37:39

Aye.

37:40

The motion carries.

37:41

Thank you, Bob.

37:43

Thank you.

37:43

Thanks, Marcus.

37:45

Uh, next up is action item A9.

37:48

Uh, consideration and approval of contractor for 1501 women's locker room renovation, senior project manager of capital facility facilities projects, Sarah Stence will present.

38:01

Hi, Sarah.

38:02

Hi, thank you.

38:03

Sarah Spence, Senior Project Manager.

38:06

Uh, this is an action item to recommend that the board directors authorize the president and CEO to enter into a contract with the Shock Corporation for a price not to exceed 216,390 for the complete scope of renovations in the women's locker room located at our property at 1501 West Washington Street.

38:27

Um, so the women's locker room serves the female mechanics and our fleet team in addition to other Indigo staff.

38:35

And over the years, as the facility was built in 1984, it has aged and it has not been updated much.

38:42

Um, because of this, it's seen excessive uh signs of wear and tear, and also the layout of the space no longer serves the staff or provides adequate ADA adequate ADA access.

38:54

Uh renovations will address these issues.

38:57

Uh updating the space while also removing a couple of walls that make it not accessible.

39:05

So it will be a fully accessible locker room with these renovations, as well as just looking a little bit nicer and cleaner for our female mechanics and our fleet staff there at 1501.

39:16

Um this project, um, due to the pause on the DVE program, doesn't have any goals assigned to it.

39:23

Um, but I'm happy to answer any questions relevant to the scope fork or anything else related to the project.

39:30

Thank you, Sarah.

39:32

Really excited about this project.

39:34

Yes.

39:35

Given I remember when we renovated the men's locker room and what kind of shape that was in.

39:40

Um just remind me how many female mechanics do we have currently?

39:44

I believe we have two.

39:48

We have four.

39:49

I am wrong in the right direction.

39:52

That's awesome.

39:52

That's a good direction to be wrong.

39:54

Yeah, we want to we want to keep bringing more female mechanics along, and you know, upgrading the locker room will definitely help to show that we really uh appreciate the hard work that they put in.

40:00

Upgrading the locker room will definitely help to show that we really uh appreciate the hard work that they put in.

40:04

Awesome.

40:05

Any other questions or comments for Sarah regarding this presentation?

40:13

Hearing none, can I get a motion for consideration and approval of contractor for 1501 women's locker room renovation?

40:22

Second.

40:24

Bob, having a motion and a second.

40:26

Can you please call roll?

40:28

Directors on the present motion, please indicate your vote when I call your name.

40:32

Director Slash.

40:33

Director Fagan.

40:34

Aye.

40:35

Director Wilson.

40:37

Director Gardner.

40:38

Aye.

40:40

Thank you.

40:41

Thank you, Sarah.

40:42

Thank you.

40:43

All right.

40:44

That brings us to agenda item number five.

40:48

Information items.

40:50

First up is I1, the finance report presented by interim chief financial officer Justin Burkko.

40:57

Thank you, Mr.

40:58

Chair.

40:58

Good evening.

40:59

Board of Directors, my name is Justin Burkope.

41:01

I'm the interim chief financial officer for Indigo here to share some highlights on our March uh financial summary.

41:09

On the revenue side, fair revenue continues to perform well for the year.

41:13

We were 7.77% over budget for the month, 1.9% over budget for the year.

41:19

And impressively, uh we were over budget.

41:22

I'm sorry, we were 268,000 over our collections during the same time last year.

41:29

All our tax collections have come in for the year as expected.

41:32

We did get some good news from the controller's office last week as well that we'll be getting a supplemental income tax distribution of around uh $9 million.

41:40

We should receive that sometime um after June.

41:43

And so I'll be sure to update the board uh once that comes through.

41:48

On the expense side, total personal services came in under budget uh by 1% for the month and 15.5% under budget for the year.

41:57

Our other services and charges were over budget by 9.3% for the month.

42:02

Uh and that was primarily driven by some one-time annual software renewals.

42:08

Um, three of which uh the the board approved um earlier on in the year uh for avail, uh, Microsoft D365, which is our finance ERP system, and then eBuilder, our um capital project management system.

42:23

Uh utilities expenses normalized for the month.

42:27

Uh we came in under budget by 0.7%.

42:29

Uh and overall uh other services and charges are under budget for the year by 18%.

42:36

Uh materials and supplies were under budget by 19% for the month.

42:40

Uh that's primarily due to that favorable uh fuel pricing that we were able to lock in for the year.

42:46

Uh and overall expenses were 0.88% under budget for the month and 17.59% under budget for the year.

42:55

That concludes my information report, and I'd be happy to answer any questions.

43:01

Thank you, Justin.

43:02

Are there any questions or comments from board members?

43:05

No.

43:08

Sure, none.

43:09

Your report's accepted.

43:11

Next up is information item I2 is the Flohberg extension presented by interim chief financial officer Justin Burkko.

43:20

Thank you, Mr.

43:21

Chair.

43:21

Uh good afternoon again, board of directors.

43:23

My name is Justin Burkope, interim CFO for Indigo.

43:26

Uh, here to present an information item um on a contract extension for Flowbird.

43:32

Um as you're all aware, Indigo is currently transitioning to a new uh fare collection system product, uh the vendor being Masabi.

43:42

Um this is assistant that's scheduled to go live January 1st, uh I'm sorry, July 1st, 2026.

43:48

Uh this is a platform that's going to monetize our fare payments, it's gonna improve our customer experience, and then also provide staff greater operational flexibility.

43:56

Um we're currently under contract with uh Flowbird for our current fare collection uh system.

44:02

And this contract was originally to last through June 30th, 2026.

44:08

Uh in March, the staff executed change order 16 to extend that agreement uh through December 31st of 2026.

44:17

And we did this for a couple of reasons.

44:19

Um we believe it supports a deliberate low-risk transition strategy.

44:23

Uh so for a period of time we'll be operating the existing flowbird system in parallel with the uh the new Masabi platform as that rolls out to the public.

44:32

Uh we believe that this is a pro uh this is an approach that supports our riders.

44:36

Uh so for a defined time period yet to be determined, we're going to allow our customers who have flow bird balance to spend that down uh using the flowbird system that we currently have uh throughout our network while also operating the Masabi system um beginning July 1st.

44:55

Uh this system uh this approach also provides some uh key safeguards.

45:22

Should the Masabi transition proceed smoothly as we expect.

45:46

The funds from any anybody has funds on their Mikey, they're not transferable to the Wasabi system.

45:52

So I think we want to think carefully about what's that length of time that we need to allow people to spend down their umbird balance.

46:15

Um support the decision for how long we decide to keep the Flowbird system running.

46:21

Okay, I just want to make sure that you are aware of that.

46:24

Thanks.

46:24

Thanks.

46:25

And then on that.

46:26

Yes.

46:27

Um communicating with people that still have balances and what that looks like.

46:31

Is that a plan like there's a plan for that?

46:33

Yes.

46:33

Okay.

46:34

Yes, there certainly is.

46:35

More information to come from uh staff, especially carrying our uh public affairs team on that.

46:45

Thank you for the update, Justin.

46:48

Um and uh having no other questions or comments, just want to thank everyone for attending this month's service committee.

47:00

I'm so used to being the service committee chair when I have to chair the full board.

47:05

Uh, but thank everyone for for attending this month's full board meeting.

47:09

Uh it's obvious we need to adjourn.

Discussion Breakdown — Share of Meeting
Engineering And Infrastructure████████████████████████████████████36%
Procedural██████████████████████████████30%
Public Transit███████████11%
Fiscal Sustainability█████████9%
Technology and Innovation████████8%
Personnel Matters████4%
Public Safety██2%
Summary of Proceedings

Indigo Board of Directors Meeting – April 16, 2026

The Indigo Board of Directors convened on Thursday, April 16, 2026, at 9:15 AM (afternoon session) with a quorum present. Director Fagan participated virtually, requiring roll‑call votes on all actions. The meeting included awards and recognitions, committee reports, approval of March 19, 2026 minutes, nine action items (A1–A9), and two information items (I1–I2). All votes were unanimous.

Awards and Recognitions

  • President and CEO Jennifer Pierce recognized March 2026 safe drivers, including Calvin Cargyle (21 years safe driving, 32 years of service) and announced Nikia Ann King as April Operations Employee of the Month for earning a six‑year safe driving certificate and demonstrating commitment to safety and excellence.

Committee Reports

  • Without objection, the board entered into the record the Service Committee report from its April 9, 2026 meeting and the Governance and Audit Committee report from its April 9, 2026 meeting.

Action Items

  • A1: Approval of March 19, 2026 Board Meeting Minutes – Approved by unanimous roll‑call vote.
  • A2: CMC Contract for East Campus Garage – Awarded a construction manager as constructor (CMC) contract to Shield Sexton for pre‑construction services at a flat fee of $98,490 (corrected from a typo). The contract covers pre‑construction through 30% design; a construction guaranteed maximum price amendment is expected in March/April 2027. DBE participation will be established at that time. Unanimously approved.
  • A3: BRT Shelter Cleaning & Maintenance Contract Amendment – Approved an amendment for Shuck Corporation to apply wood treatment (cleaning, brightening, and oil treatment) to ePay wood panels on all 34 Red Line stations at a cost of $135,000. The work will create a maintenance baseline and future plan. Unanimously approved.
  • A4: Utility Reimbursement Agreement for Washington Street BRT Station – Authorized a reimbursement agreement with Citizens Energy Group for up to $95,600 to relocate utilities conflicting with the BRT station project. Unanimously approved.
  • A5: New Indigo Foundation Board Member – Approved the appointment of Darrell Lockett to replace Gene Castor (Anthem/Elevance). Unanimously approved.
  • A6: Amendment to 2018 Service Standards – Approved updates to the federally required service standards, including revised on‑time performance targets, off‑peak standards, adjusted productivity baselines post‑COVID, reference to the Transit Operations Performance Report, and a new community route definition to guide coverage route decisions. Unanimously approved.
  • A7: Amendment to Legal Services Contract with Hoover Hull Turner LLP – Approved a one‑year extension (through May 1, 2027) on the same terms and rates, with total spend of just over $19,000 over two years. Unanimously approved.
  • A8: Bus Camera Equipment Contract – Approved a three‑year contract with IDIS Americas for bus camera equipment and accessories not to exceed $124,385. This is a fiscally responsible alternative to replacing the entire system. New camera systems for additional fleets will be handled separately. Unanimously approved.
  • A9: Contract for 1501 Women’s Locker Room Renovation – Approved a contract with Shuck Corporation for $216,390 to renovate the women’s locker room at 1501 West Washington Street, serving female mechanics (currently four) and other staff. The renovation will address wear and tear, improve ADA accessibility, and update the space. Unanimously approved.

Information Items

  • I1: Finance Report – Interim CFO Justin Burkko reported that fare revenue was 7.77% over budget for March and 1.9% over budget year‑to‑date; tax collections were on track, with an expected supplemental income tax distribution of ~$9 million after June. Personal services were 15.5% under budget YTD; materials and supplies 19% under budget in March due to favorable fuel pricing. Overall expenses were 17.59% under budget YTD.
  • I2: Flowbird Contract Extension – Staff executed Change Order 16 to extend the Flowbird fare collection contract through December 31, 2026, to allow parallel operation with the new Masabi system (go‑live July 1, 2026). This allows riders to spend down existing balances and provides a safety net during transition. A communication plan for riders with remaining balances is being developed.

Key Outcomes

  • All nine action items were approved unanimously by roll‑call vote.
  • The board accepted the committee reports and information items as presented.
  • No public comments were received. The meeting adjourned after the information items.

Meeting Transcript

Good afternoon. And welcome to the Indigo Board of Directors meeting on Thursday, April 16th. Bob, would you please call roll? Good afternoon, Directors. Could you please indicate your attendance when I call your name? Director Slash. Director Fagan. President. Director Wilson. Present. Present. Okay, Mr. Chair, we have a quorum. I will know for the record that Director Fagan is participating virtually. So each vote, the board takes will have to be by roll call today. Thank you for that, Bob. And thank you Mary Ann for being online. No problem. Next is item two, awards and commodities. President and CEO Jennifer Pierce will present any awards and accommodations we have for March. Good afternoon. Thank you, Mr. Gardner. This is Jennifer Pierce, President CEO. And I've got a really short words and accommodations. We'll keep things moving. Attached or not attached on your screen is our list of March 2026 safe drivers. As always, these operators were recognized for their safe driving with the receiving a National Safety Council patch pen and certificate. And I'll call attention to Mr. Anthony White. Oh, I'm sorry, Mr. Calvin Cargyle. Sorry, I had written the wrong thing down. Mr. Calvin Cargyle, who has had 21 years of safe driving and has been with us for 32 years. So congratulations. And then for our April operations employee of the month, uh Nikia Ann King is a coach operator on our fixed route service. Nikia nominated her nominator wrote to us. Nakia proudly earned her six-year safe driving certificate last month, a remarkable milestone that reflects her steadfast commitment to safety and excellence. No matter what the challenge, she rises to the occasion with integrity, determination, and a can-do attitude. Nikia's dedication to safe driving and her passion for continuous service, uplift the entire company, making the workplace stronger and better each day. So concret congratulations to Ms. King. And that is all I have. Back to you. Thank you, Jennifer. Moving on to item number three, committee reports. Without objection, we will enter into the record the service committee report for its meeting on April 9th, and the governance and audit committee report for its meeting on April 9th. Next up is item number four, the regular agenda. We will begin with item A1, consideration and approval of the board meeting minutes from March 19th.

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