OPENPUBLICA · PUBLIC MEETING RECORD
Record of Proceedings

Information Technology Board Meeting - January 27, 2026

Other Meetings (J-Z) — Tuesday, January 27, 2026
BodyIndianapolis, Indiana
SessionOther Meetings (J-Z)
DateTuesday, January 27, 2026
StatusFILED
Video Record
0:00 / 59:34

Transcript — Verbatim
0:01

We're gonna go ahead and call the meeting to order.

0:04

This is the information technology board meeting.

0:07

It is January 27, 2026, 9 30 a.m., and we are in room 221 of the City County Building.

0:16

My name is Joseph O'Connor.

0:18

I'm the chair of the board.

0:19

And just a quick reminder to everyone on the board.

0:21

Um if we could please put our microphics down to our close to our mouth and make sure it's on when we speak.

0:30

First order of business will be introductions starting on my left.

0:35

Madam Clark.

0:36

I'm Kate Sweeney Bell.

0:39

Good morning.

0:39

I'm Barton Lart Smarry in County Treasurer.

0:46

Abby Hansen controller.

0:48

Good morning, Colonel Martin.

0:52

MCSL.

0:53

Sorry.

0:55

We do have a quorum to conduct business.

0:57

We are waiting on a board member that should be here shortly.

1:01

But if we're gonna go ahead and uh look at the approval of the November 18th, 2025 meeting minutes.

1:09

Do we have any additions or corrections to those?

1:12

Aaron Not all entertain a motion.

1:14

Mr.

1:15

Chairman, I move with approval of the minutes as presented.

1:18

Second.

1:19

Okay, we we have a motion to approve in a second.

1:21

All in favor, please signify by saying aye.

1:24

Aye.

1:30

If we have ISA board report, Mr.

1:32

Hill, good morning.

1:35

Good morning, Mr.

1:36

Chair, members of the board.

1:37

Thank you all for coming and traveling the roads today.

1:40

They were mostly clear and glad that you're all here, and I'm glad that those in the audience were able to make it with us.

1:45

Appreciate you all being here.

1:46

This is our first board report board uh of the year.

1:49

Uh and so we uh usually start boards with the ISA board report and uh looking at that.

1:56

We start the board board report with enterprise projects.

1:59

Uh you can see that the list is uh all in green currently at the start of the year.

2:04

Uh if you look up at the top, there's the city county building restack.

2:08

We had done this previously in phases.

2:10

I've taken the phases off of it as there we're in the final of phase three, and then the IMPD's East Wing is uh attached to the CCB Restack, and so we're just kind of bringing them together and put an end date on there.

2:21

The auditor is the last of phase three.

2:23

Uh, I believe that is a March timeline when they would move back to their floor, and then uh we're still working through the uh East Wing with IMPD and what it looks like for those floors as well.

2:33

Uh have uh the end of August.

2:35

Uh sorry, that is not August, that's September.

2:37

Oh no, no, that's right, it is August.

2:39

Uh, that we're looking at that, and that is really just the estimate at this time, but we continue to work with IMPD to and OFM and building authority to figure out what that looks like.

2:49

Moving down on the list is uh password passwordless authentication for public safety.

2:54

Uh this is uh a project that we started last year and looking to select a vendor.

2:59

A vendor has been selected.

3:00

We're working to bring on a project manager to help us with this project.

3:04

It's a pretty quick timeline to roll this out.

3:06

We've already done pretty significant testing, uh, but we're we're pretty hopeful what this looks like, and we're we're expecting it to go relatively easy.

3:13

But this will be using what we have is as badges uh with devices in order for people to have uh multi-factor authentication uh into their devices, and so instead of putting in a password and and a badge, it'll be a pin and their badge in order to get into the devices.

3:29

Uh that is both for workstations and for shared devices.

3:32

So we're pretty excited about what that looks like as far as being able to get people into devices quicker and with uh uh multiple levels of access.

3:41

Down there is the the address and parcel modernization initiative.

3:44

Uh, this used to be called the master address database, uh which was mad.

3:48

Uh it was a terrible name, so we uh we we workshopped a new name for it.

3:52

Uh but essentially what it is is it's a modernization of our our our parcels uh and addresses within our GIS system, which should improve accuracy, particularly for the property tax management project that you see down further below.

Discussion Breakdown — Share of Meeting
Technology and Innovation█████████████████████████████████████████41%
Public Records Management█████████████████17%
Procedural████████████████16%
Data Analysis██████████████14%
Public Engagement███████7%
Public Safety███3%
Fiscal Sustainability██2%
Summary of Proceedings

Information Technology Board Meeting - January 27, 2026

The Information Technology Board of Indianapolis-Marion County met on January 27, 2026, at 9:30 a.m. in Room 221 of the City-County Building. Chair Joseph O'Connor presided. The board approved minutes from the November 18, 2025 meeting and passed four resolutions. Presentations included the ISA Board Report, year-end financial and XBE reports, the Government Access TV annual report, and the annual customer satisfaction survey results.

Consent Calendar

  • Approval of November 18, 2025 Meeting Minutes: Moved and seconded, passed unanimously.

Discussion Items

  • ISA Board Report (Scott Hill): Enterprise projects update highlighted the CCB Restack final phase, passwordless authentication for public safety (vendor selected), address/parcel modernization (on schedule for June 2026), annual device refreshes (target June 2026), PeopleSoft Cloud migration (target May 2026 with hypercare through July), and new property tax management software (RFP completed, timeline June 2027). Capital projects include solid waste garage (networking ready, awaiting move-in), IFD32 (implementation), ACS shelter (network ready to install), IFT20 (equipment ordered), and IMPD North District (planning). Bell and DAI met all service level objectives. Customer satisfaction maintained at 99% with a 17% response rate. A question on the Avaya decommissioning noted that the rollout of WebEx calling to former Cisco users is largely complete, with remaining locations needing recabling.
  • Year-End Financial & XBE Report (Kai Davis): ISA spent 99% of its 2025 budget, including over $500,000 to support the OCI migration and property tax system RFP. Revenue: 91% collected for internal chargebacks (due to year-end journal errors), work continues on external agency billing. XBE spending reached $9.5 million (approximately 50% of the 27% goal), largely from Bell and DAI.
  • Government Access TV Annual Report (Ken Montgomery): Channel 16 covered 406 meetings in 2025 (same as 2024), totaling 467 hours of meeting coverage. Internal production totaled 577 hours. Special events coverage: 77 events (94.5 hours). In-kind production value set a record at $99,875, driven by two new series: "On the Record" (Recorder's Office) and "Tuesday 10" (Mayor's Office). Granicus platform stats: 496,000 page views, 52,300 visits, 34,665 unique visitors. Most viewed archived meeting: Community Affairs Committee (Feb. 19, 2025) considering a new animal care services director (2,800 views); second: ILEA committee meetings (2,819 views). Online live views totaled 18,447. Discussion included a tape delay of 2-5 seconds for online streaming.
  • Annual Customer Satisfaction Survey Report (Scott Hill): The survey switched to Survey123 (enterprise tool) and received 548 responses (7% response rate, down from 2024). Overall satisfaction fell 2% but remains high. Management responses showed increased understanding of ISA's strategic direction and a 96% positive rating for value provided. All-participant results: 91% feel confident in understanding ISA policies. Service desk satisfaction remains in the 90% range. Phishing campaign awareness hit 99%. AI hesitancy decreased. Discussion focused on follow-up for dissatisfied responses, the need for an enterprise data strategy, and the importance of Power BI training.

Key Outcomes

  • Resolution 26-1 (Ergotech LLC): Approved unanimously. Provides $346,500 over 60 months ($5,775/month) via GSA contract for 175 cradle points (5G routers) for fire apparatus to enable connectivity for CAD, emergency run data transfer, electronic Knox key systems, telematics, and 3D mapping.
  • Resolution 26-2 (Virtusoft LLC): Approved unanimously. Authorizes an additional $700,000 for OpenGov procurement via Virtusoft, revising the not-to-exceed total to $1,760,283.40.
  • Resolution 26-3 (Enhanced Access Review Committee): Approved unanimously. Reaffirmed appointed members and appointed Kate Coten as chair.
  • Resolution 26-4 (Information Technology Cybersecurity Committee): Approved unanimously. Reaffirmed appointed members.
  • Next Meeting: Scheduled for February 17, 2026 at 9:30 a.m. in Room 221 of the City-County Building.

Meeting Transcript

We're gonna go ahead and call the meeting to order. This is the information technology board meeting. It is January 27, 2026, 9 30 a.m., and we are in room 221 of the City County Building. My name is Joseph O'Connor. I'm the chair of the board. And just a quick reminder to everyone on the board. Um if we could please put our microphics down to our close to our mouth and make sure it's on when we speak. First order of business will be introductions starting on my left. Madam Clark. I'm Kate Sweeney Bell. Good morning. I'm Barton Lart Smarry in County Treasurer. Abby Hansen controller. Good morning, Colonel Martin. MCSL. Sorry. We do have a quorum to conduct business. We are waiting on a board member that should be here shortly. But if we're gonna go ahead and uh look at the approval of the November 18th, 2025 meeting minutes. Do we have any additions or corrections to those? Aaron Not all entertain a motion. Mr. Chairman, I move with approval of the minutes as presented. Second. Okay, we we have a motion to approve in a second. All in favor, please signify by saying aye. Aye. If we have ISA board report, Mr. Hill, good morning. Good morning, Mr. Chair, members of the board. Thank you all for coming and traveling the roads today. They were mostly clear and glad that you're all here, and I'm glad that those in the audience were able to make it with us. Appreciate you all being here. This is our first board report board uh of the year. Uh and so we uh usually start boards with the ISA board report and uh looking at that. We start the board board report with enterprise projects. Uh you can see that the list is uh all in green currently at the start of the year. Uh if you look up at the top, there's the city county building restack. We had done this previously in phases. I've taken the phases off of it as there we're in the final of phase three, and then the IMPD's East Wing is uh attached to the CCB Restack, and so we're just kind of bringing them together and put an end date on there. The auditor is the last of phase three. Uh, I believe that is a March timeline when they would move back to their floor, and then uh we're still working through the uh East Wing with IMPD and what it looks like for those floors as well. Uh have uh the end of August. Uh sorry, that is not August, that's September. Oh no, no, that's right, it is August. Uh, that we're looking at that, and that is really just the estimate at this time, but we continue to work with IMPD to and OFM and building authority to figure out what that looks like. Moving down on the list is uh password passwordless authentication for public safety. Uh this is uh a project that we started last year and looking to select a vendor. A vendor has been selected.

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