Good morning.

I'm gonna call the meeting order.

This is the information technology board meeting.

My name is Joseph O'Connor.

I'm the chairman of the board.

It is April 28th, 2026, 9 30 a.m.

AM, and we are in room 221 of the city county building.

The first thing we'll start off with is introductions on my left.

Jane Richardson, mayoral appointee from the community.

Kate Sweeney Bell, Marion County Clerk.

Good morning.

I am Barbara Lawrence, Marin County Treasurer and a City County Council appointment.

Controller Abby Hansen.

Colonel James Martin for Mary County Sheriff's Office.

Kevin Wethington from IMPD mayoral appointee for public safety.

Amy Jones, Judge Marin Superior Court.

Thank you.

The next order of this will be to approve the February 17th, 2026 meeting minutes.

Do we have any additions or corrections?

I move approval.

Second.

Could we have a motion to approve and a second?

All in favor, please signify by saying aye.

Aye.

Opposed, same sign.

Minutes are approved.

We also have an executive session on March 24th, 2026.

Meeting minutes.

Any corrections or additions?

Hearing none, I'll entertain a motion.

I move approval.

Second.

Okay, we have a motion to approve and a second.

All in favor, please signify by saying aye.

Aye.

Aye.

Opposed, same sign.

Minutes are approved.

Next we have the ISA board report.

Mr.

Hill, good morning.

Good morning, Mr.

Chair and members of the board.

We will go ahead and start with our IT board report.

The IT board report usually starts with our enterprise projects that are up on the screen.

You will see that two of them have gone yellow.

That is passwordless passwordless authentication for public safety agencies.

So we'll we'll get this going here soon.

It's a little bit of a delay to start.

The next one on there is the address and parcel modernization and if initiative.

It's a mouthful.

That one is yellow as well.

We're working through between the assessor's office and city departments on the final parcel layer and making sure that we're all in agreement as we move forward with what that looks like.

And that's why that's yellow there.

But uh and then there is some some work to do after that agreement.

Uh so once that once that is finalized and we're all good to go, uh that that'll move forward pretty quickly.

Uh pretty confident in that one.

Uh next up is the device refresh.

Uh that most uh that date will continue to move.

Uh it's kind of one of those things that continues to happen throughout the year.

Uh you'll departments and agencies will see kind of a push for what that looks like beginning in May of this year.

Uh, we're looking forward to rolling those out and getting devices for everyone.

Next on the list is the PeopleSoft Cloud Migration.

That continues to go pretty well.

We've worked through some architectural decisions uh and have been building out that system in that cloud, so that continues to move forward.

Uh no real concerns there.

Uh finally on the CCB Restack, uh, the auditor's office uh moved into their their space again, uh and their offices look great.

I know that the IMPD East Wing, which is a part of this, is uh there's a couple floors that are still uh being worked on or being uh planned, uh but the sixth floor looks really good and it's really great the work that was done there.

So that one continues to move forward.

And finally, the uh the the property tax management software uh is continuing to move forward, and that that is on track for uh June of next year.

Any questions on those projects?

Not a not a question, a suggestion should move uh your target to Q1 of 27.

Which one?

On ours.

Okay.

I know that's at least covering F7 for us to the You're the last one on the CCB Restack that we have right now.

Q1 of 27.

Got it.

End of Q.

Awesome.

Thank you.

Any other questions, comments?

No.

All right.

Uh our our building projects, uh, the AC ACS shelter, animal care shelter is gonna be opening up, uh, May 12th.

It's open to the public.

Uh so that continues to move.

IFD 32 is all still all but completed.

Uh it's completed from our standpoint, but not not fully uh grand opening as far as I'm aware.

IFD 20 is waiting on Windows, and then we'll be able to get our networking equipment in there.

We're still in the planning for IMP North District.

I think there's meetings next week.

Uh and then after that, it'll be bi-weekly meetings moving forward.

So that's moving forward.

We did add the election services center on here as planning's in progress for that uh space.

I'm looking forward to that.

Any questions on those projects?

Yes, I think.

Just to confirm that's the lease, right?

Yeah, that's my thought.

Of the new service center.

Yes, yes.

I see new and I think new building.

Oh, no, no, that no.

Yes.

For the record, I changed the title from capital projects to building projects just because this is a this is a big build out.

I didn't I didn't give you all any warning on that.

Uh but under understood.

Uh one thing that should be added here, I believe, is IFD 33.

Will will be something that we'll be adding on to this slide eventually.

Next up are vendor service level agreements uh in February and in uh in March.

We were uh both Bell and DAI hit all of their SLAs that they were looking to achieve.

So thank you all for your help on that.

And then finally, on our customer satisfaction score, we went uh tracking just like last year, we went from 98% to 99% uh in February and March.

And that is the board report.

Any questions?

Any questions from the board on the ISA board report?

Okay, no.

Thank you.

Thank you.

Looks like we have the financial report up next.

Kai Davis, good morning.

Good morning, Mr.

Chair.

Ah, there it is.

Green button.

Good morning.

I am uh Kai Davis.

I am now going by Kai Dafner.

I got married about two years ago, and I'm just now changing my last name.

So Kai Davner, uh the ISA CFO here to present to you the finance report.

Uh character one, we are just rolling along.

This is as of the end of March, so 25% is the first quarter.

Uh we have not utilized our character two or character four.

Uh in character three, uh, we are spending along.

We are planning on going to the council for a fiscal.

Uh this is to we are receiving a a state grant.

Uh we are also uh looking to replace and or uh acquire new network equipment, and we also had uh some additional uh expenses related to the property tax system.

So we are going to be going to council for a fiscal on that.

Uh outside of that, or any questions.

Okay.

Uh for the chargebacks, uh again, since this is as of the end of March, uh the first and second week of April is when we start generating the data for our chargebacks.

So as of this report, we have not billed anything.

Uh this week is the week that we will be sending that information to OFM and the uh auditor's office or uh excuse me, AP office to uh put those invoices in.

So on the next report, you guys will see uh what we have billed and received.

Any questions about chargebacks?

Okay.

Uh moving on to the XBE report.

Uh again, only uh those registered vendors who are registered with OMWBD uh are counted towards our XBE calculations, and as always, we absolutely love Bell and DAI for the hard work that they put in for helping us with our uh XBE initiatives.

Uh, due to what they can do, uh we are at 54% of our total eligible spending.

Um is there any questions specifically about the XBE report?

Okay.

Thank you very much.

Thank you.

Looks like we'll be moving on to our action items today.

We are gonna move number action item number eight, which is resolution 26-13 to the first item.

And that looks like it's no wink Patrick Becker.

Good morning, sir.

Good morning, Mr.

Chairman, members of the board.

Uh resolution 26 uh 13 in front of you today uh is for um an amendment to a current agreement with no ink LLC.

This is the vendor that provides our hardware, software, and support for our electronic poll books, which if you voted early uh yet down in the city county building, you would have checked in on those poll books, signed your name, had a ballot card printed for you, and that activates the ballot marking device.

Um so this contract is um amended to a not to exceed of uh a total of four million uh one hundred sixty-two thousand and eight hundred dollars, and that uh extends this to a term of seven years.

So our original contract with them was um the end of 2018 when we were rolling out um you know satellite voting um and the concept of vote centers for the first time in that early voting.

Uh and then the first deployment for election day was in 2019.

Um happy to answer any questions anyone has.

I guess I just have a personal question because I went down and voted, and it it doesn't ever scan my ID, which I feel like a lot of places don't, and I I think it's the apostrophe in my name.

The apostrophe is in the system, but it's like it they couldn't find it because it's big O apostrophe little C, which is not right, but they they've they ended up finding me, and yeah, they always do.

But I didn't know if that's a problem with the general public where they if it doesn't scan or how many don't scan.

What's interesting about the barcode scan is it actually it's actually checking more information than we think it is, and it's actually um name is one of those pieces of information, and so uh I it yeah, sometimes we do see mismatches if there's a date of birth that's incorrect or a name that is misspelled or has a weird uh hyphen.

I I I didn't I don't yeah I uh I guess yeah that has a a weird character, I should say, in the in the in the actual um word.

Um but yeah, it's kind of a um I don't know what the fix is from the state side on the BMV for that, to be honest.

Um I didn't know if you if your workers run into a lot of the ones that don't scan, or if they all most of them just pop up in the most do scan, but we do run into some that will not pop up, or it will uh pull up actually someone else's information, and we have to say, Oh, that's not right.

And so not sure um what that fixes on the back end with the BMV.

Okay.

It's the only question I had.

Any other questions?

Okay, I'll entertain.

Mr.

Chairman, right now questions I have approval of resolution 26-13 for no thing.

Can we have a motion to approve in a second?

All in favor, please signify by saying I.

Aye, opposed, same sign.

Motion carries.

Looks like you'll stick around for 2614.

Yes, uh, Mr.

Chairman.

So this resolution is with uh having to do with our voting systems.

So uh the ballot marking device that you put that card into, make your selections, and then ultimately the tabulator, as well as the high speed tabulators we use for the the central count of absentee um and the software to uh compile all those results, uh which is called election night reporting.

Um so this company is election systems and software.

Uh we've had a contract with them since 2016.

Um this is an amendment for um an additional um it's an additional four years, uh just under four years.

Um so the total term of this one would be 13 years, um, and the not to exceed is increased by five million dollars uh for a total of twenty million dollars over that 13 years.

Any questions on resolution 2614?

Mr.

Chairman questions.

I move approval of resolution 2614.

Second.

Okay, we have a motion to approve and a second.

All in favor, please signify by saying aye.

Aye, opposed, same sign.

Motion carries.

Thank you all so much.

Have a great day.

Thanks.

Okay, we're gonna get back on track back up to line item seven, which is resolution 26-12.

It's like we have good morning, Mr.

Chair.

Good morning, members of the board.

Good morning.

Uh my name is JR Ryder.

I am the uh Chief Deputy Recorder.

How's that?

The better?

Better.

All right.

Good morning again.

Um I'm Chief Deputy Uh recorder, J.R.

Ryder, and I'm actually sitting in for standing in for uh recorder Faith Kimbrough, who could not be here this morning.

We're here to seek board approval for a new contract with our current software vendor, uh Fiddler Technologies.

Say a new contract instead of a renewal contract, because we've had uh over the last three years several amendments, and we just thought maybe we can just start get an updated contract and start from scratch.

So it's a two-year contract that we're seeking approval for.

This contract includes uh two services.

One is our land record software, which is uh how we record documents.

Right now, we I think we manage a little over 11 million documents, they get recorded into our system.

This system also allows us to redact certain information, and it also allows us to index certain information to make our records uh searchable to the public.

The second part of the software is our public source public search portion, which is Laredo and a couple other products that they have.

This enables individuals, title companies to go online and search for our records.

Any questions?

Any questions?

I may have just one, sorry.

So is this an ongoing uh project to get everything we have scan, like historical stuff?

So it's it's it's a big scope, I guess.

Yes, it is.

This is just the main software that we use on the daily basis.

Oh, okay.

This is the main correct to record.

It also includes uh a software called Bastion, which is our our backup servers and and all of that.

I think you're referring to Condor, which is a specific system that we use for special project back indexing and that sort of thing.

Separate separate contract.

Okay.

Well, I have no more questions.

Any other questions from the board?

Hearing no further questions, I move approval of resolution 26-12.

Okay, we have a motion to an approval to approve in a second.

All in favor, please signify by saying aye.

Aye.

Aye.

Pose, same sign.

Motion carries.

Thank you very much.

Thank you.

Thank you, JR.

Thank you, Kate.

All right, jumping down to item 10, resolution 26-15, leads online.

We have a commander ferrell.

Good morning.

Morning, Mr.

Chairman, members of the board, thank you for having me.

Um, resolution 2615 is for the software company Leads Online.

Um, this is a new five-year contract with a not to exceed amount of six hundred thousand dollars.

Leads online is a proprietary software that we use to monitor transactions with um pawn shops with scrapyards, eco ATMs.

Uh it's an investigative tool that our um detectives use for not just theft cases but for uh monitoring uh suspect behavior.

Um again, this is a five-year contract with a six hundred thousand dollar not to exceed.

Um we've been um using leads online for probably 20 plus years.

Uh it's an invaluable resource for our detectives uh and our investigators.

Okay.

Any questions for Commander Farrell?

No, Mr.

Chairman hearing no questions.

I move approval of resolution 26-15 for leads online.

Second.

Okay, we have a motion to approve in a second.

All in favor, please signify by saying aye.

Aye.

Opposed, same sign.

Oh, stay.

I negotiate this contract.

Okay.

So uh we have Chief Weddington abstaining from this vote.

We'll go ahead and all in favor, please signify by saying aye.

Aye.

We have one abstention.

Uh all any opposed.

No, the ayes have it.

Motion carries, resolution approved.

Looks like you're sticking around for 2616 utility associates.

Yes, Mr.

Chairman.

And I didn't introduce myself.

I'm Seth Farrell.

I'm the commander of administration technology with IMPD.

Uh resolution 2616 is a request to um uh add a one-year contract extension to the utility uh contract.

Utility is our body worn camera and in car video provider.

Uh that's a proprietary software.

Um, so this is a request to extend by one year and increase our not to exceed amount by 1,958,680 to increase that not to exceed to 26 million dollars.

Um I believe Chief Wethington has some additional context to provide.

Just for point of clarification, um last two years ago, unbeknownst to me, uh I am P18 before this board asking for approval of resolution 24-12, which requested a three-year extension.

Um I didn't know that.

Uh so when I negotiated a new four-year contract with utility last year at the expiration of 2025, uh, this was found.

So we executed the the first part of the four-year contract using the board approval from 24-12, and this is picking up the fourth year that we negotiated.

So this actually carries us out through 1231 of 29.

Um, and the board can approve the the first three years.

So this is this is year four of the four-year negotiated contract.

Um, but this is seeking approval to add that fourth year to it.

Any questions?

Mr.

Chairman, hearing no questions.

I move approval of resolution 26-16 for you to get those yeah.

Second, second.

Okay.

Motion okay.

We have a motion to approve and a second.

All in favor, please signify by saying aye.

Aye.

Same sign.

Motion carries, approved.

Thank you.

And we also have an abstention from Chief Weddington on resolution 2616 as well.

Thank you.

Thank you.

Moving on to resolution 2617 asset works.

So can we have Daniel Stevenson?

Good morning.

Thank you, Chairman and members of the board.

I am Daniel Stevenson, the deputy director of policy and planning for the Department of Public Works.

Resolution 2617 is for a one-year amendment to our contract with AssetWorks.

Assetworks provides our M5 software that is used by fleet services to manage and maintain fuel and the entire fleet for the city county enterprise.

Um, this is in a total of 82,000 dollars to take us through December 31st of 2026.

I'm happy to answer any additional questions on this contract.

Any questions from Mr.

Stevenson today?

Okay, hearing none.

I'll entertain a motion.

Mr.

Chairman, hearing no questions and approval of resolution 26-17 for S that works.

Second.

Okay, we have a motion to approve in a second.

All in favor, please signify by saying aye.

Aye.

Opposed, same sign.

Motion carries.

Looks like you're sticking around for 2618.

So Sam Sarah.

Absolutely.

Uh thank you again.

Um, resolution 2618 is for a three-year extension to our agreement with Sam Sarah.

Sam Sara is the telematics solution that DPW specifically is using within our fleet vehicles.

Um, this does provide us things like GPS uh tracking for our fleet vehicles, it provides vehicle health statistics, monitoring, throws out error codes.

Um, this will actually play an integral part of um the update that we are currently making to our snowfighter software with um ISA's assistance.

Um this is for a total increase of 390,000 for a not to exceed of 735,000 dollars.

Happy to answer any additional questions on Sam Sarah.

Any questions?

Madam Controller.

Is this contract specific to DPW and only DPW's fleet?

Like it's not something deployed outside of that.

That is correct.

Um Sarah is who DPW chose to go for.

Um at this point in time, I think other departments and agencies use different companies like Geotab, for example, is one of the main competitors.

Okay, thanks.

Madam Clark.

Is this a device that is placed in the vehicle, or is this software that is somehow magically added to it?

Yeah, so it's a device that gets plugged into the diagnostics port of the vehicle.

Um, so in your like center column in your car, it's either on the driver's side or the passenger side.

There's a port.

Um, it's in every vehicle, so um, it gets plugged into that, and then it fires back to the samsara cloud-based software, um, and then we can pull reporting and see where our fleet vehicles are.

Um yeah, we're um getting more information for snow plowing from that than we have ever before.

We're now getting plow up down information, whether our salt spreaders are open, and then through this new snowfighter software that we're working on with ISA.

Um, we'll actually be able to remove the manual inspection of routing being completed.

We'll be able to see it real time in the new snowfighter software.

Oh, I bet counselors love that.

I sure hope that they do thank you.

Yeah, absolutely.

Thanks.

Any other questions from the board on resolution 2618?

Here, Mr.

Chairman, hearing no further questions.

Chairman, hearing no further questions, I move approval of resolution 26-18.

Second.

Okay, we have a motion to approve in a second.

All in favor, please signify by saying aye.

Aye.

Pose same sign.

Motion carries.

Thank you again.

Thank you.

Resolution 2619, Brooke Source.

We have Mr.

Moore.

Good morning, sir.

Good morning, Mr.

Chairman, members of the board.

I'm bringing uh resolution 2619 to you.

Uh we currently contract with Brooksource for IT professional services, and we are seeking approval from the board today to amend the agreement with Brook Source and raise the not to exceed by 243,535 and zero cents for a revised total of 431,975 and zero cents.

Any questions on that one?

Any questions from the board?

Comments?

No, I'll entertain a motion.

Mr.

Chairman, hearing no other questions, I move approval of resolution 26-19 for Brook source.

Okay, we have a motion to approve in a second.

All in favor, please signify by saying aye.

Aye.

Aye.

Pose same sign.

Motion carries.

Looks like 2620 ahead.

Go ahead.

Yep, 2620.

Um ISA currently uh seeks to contract with an authorized Dell EMC reseller ahead Inc.

Um we contract with them for data center uh equipment and maintenance services, and uh we are seeking approval to uh enter into an agreement with a head uh for a total not to exceed of six million five hundred thousand dollars and zero cents.

So this is this a refresh expense calling go ahead.

I'll let Kevin answer that question and then I I have something to add and change in the in the actual uh resolution.

Okay, yes, this is for uh data center infrastructure refresh.

Okay.

Uh I I noticed at the at the bottom here uh there was a three-year term.

This this agreement will actually be uh five years, is is what we're looking for there.

So is that a typo in this yeah?

Uh so the the three should be in uh THREEE should be an FIVE.

Uh I think I spelled that right, and then the the number itself should be a five and not a three at the bottom.

Okay.

Thank you.

Thanks.

Any other questions or comments on resolution 2620?

Herring none, I'll entertain a motion.

Mr.

Chairman, I move as an amendment to five-year term approval of resolution 26-20 for ahead.

Okay, we'll motion to approve in a second.

All in favor, please signify by saying aye.

Aye.

Opposed, same sign.

Motion carries.

Resolution 2621, Lumen Technologies.

Yes, Lumen Technologies.

Uh we ISA currently contracts with Lumen Technologies for communication services, uh, maintenance and support.

We are seeking approval today to amend the agreement with them and raise the not to exceed by 800,000 dollars and zero cents for a total not to exceed of 2 million seven hundred and fifty thousand dollars and zero cents.

Okay.

Questions on Lumen?

Any questions?

Yeah, I think.

Thank you.

Is this um did it just get more expensive?

Or did it uh are they doing something different or is this an extension?

Uh this is an extension, so in the last few years we've uh spent about uh probably seven to eight hundred K a year with Lumen uh for communication services, telephone lines, um internet service.

Um so we're uh adding this to so we can continue to pay them and and get these services.

Uh we've had them for for a long time, so that's why the not to exceed is so large.

Okay, thank you.

Miss Laramore, you had a question?

Um, I believe you at least partially answered my question, which was tell me what's in communication services.

Thank you.

Uh and but I heard you say voice.

What else is included in communication services?

It's mainly uh uh the telephone lines that uh that are managed by the city county.

Um there's a few carriers in the space, ATT, Lumen is another one of them.

Um a lot of the 327 numbers that the numbers that begin with 327.

Okay, thank you.

Colin, you have some oh chief, go ahead.

Go ahead.

Clarification.

This is a three-year extension.

Uh yes.

Just to clarify, you I think you said we pay seven to eight hundred thousand a year, but I think this is 800,000 that it carries for three years.

Yes, you're correct.

Yep, yep, yep, thank you.

Uh I'm very familiar with what Lumen is and what it does.

And we're we're not paying 7800 a year.

It's over three years, yes.

Thank you for the correction.

Is that what you go ahead, Tom?

So uh a piece of that is as I I would I would ask to amend this resolution and uh and and strike the the three-year term on that as well.

Uh I think that was a holdover from uh from a copy and and paste from a previous resolution.

Uh we we will the the not to exceed traditionally as it's been our limiter limit limiter here, and we would come back to the board for an extension of of NTE, but this contract is one of those with Lumen and ATT that is uh almost an ongoing contract that that we keep adding funds to, and we come to the board for accountability sake on that.

So, what will be be amending on this process?

I I would I would strike, I would put a period after the the two million seven hundred and fifty thousand.

Okay.

So for a three-year term just needs to be my apologies.

Yes, oh no, that's fine.

Okay, any other questions from the board on resolution 2621?

None I'll entertain a motion.

Mr.

Chairman, I move approval as amended as noted by Colin Hill uh of resolution 26-21 for Lumen Technologies.

Okay, we will motion to approve in a second.

All in favor, please signify by saying aye.

Aye.

Motion carries.

Looks like Bell Technology or Resolution 2622 is Bell Tech Logic.

Mr.

Moore again.

Sure.

I'll have uh Bell TextLogics uh service delivery manager join me today.

Great.

Uh Mr.

Chairman, uh members of the board, um Derek Cheek.

I'm the senior service delivery manager for Bell Tech Logics of the City County.

So thanks, Dare.

Uh so uh as you're aware, ISA currently contracts with Bell Tech Logics for technology infrastructure and operation services, uh which expire um in November of 2028, currently.

Um we are requesting approval from the board to extend the agreement with Bell through December 31st of 2029 and raise the not-to-exceed amount by 11,123,904 and zero cents for revised not to exceed of 75 million two hundred and eighty-five thousand four hundred and twenty dollars and zero cents.

Uh this encapsulates uh amendment three to the Bell agreement.

Um there are a few things in there of note, uh adding uh security operation center services to the agreement.

Um that allows Bell to help us uh detect and confirm any suspected compromise or breaches, unauthorized access to the network or systems.

Uh it also allows them to initiate an incident response uh because of that, um, help us with containment and investigation and isolation remediation of of any breach uh or incident.

Um and also uh to handle vulnerability remediation.

So it's uh all-inclusive uh security operations services.

Uh we added some uh language to uh add the tech cafes, you may be familiar with those at uh few locations across the the city here.

Um I don't think we had uh three of these before, so we're adding those.

Uh we're adding some key service personnel to this, uh including uh a project manager.

Um, as you're aware, uh CJC kind of kicked off uh a lot of projects around the city, building projects that Colin talked about every board meeting.

Uh having a PM for that uh with us uh full time is essential to the success of those.

Uh so we'd like to bring that on as one of the key personnel.

And what that does, it allows um us to be involved in the interview process, uh Bell to give us uh adequate lead time on you know if this position is going to be replaced or transitioned so that we can keep that personnel without any downtime.

There's items around the SLA.

Um Colin talks about our SLAs uh usually being all green and everything's looking great.

There were a few of those in there that didn't have any metrics or um operationally we didn't uh measure them on a day-to-day basis when they're originally put in place.

So we're removing those, updating the language around those so they're more relevant to to the day-to-day work that we do and what we measure.

And uh, of course, extending the contract term and the the rate cards for those out to uh December uh 2029.

Okay.

So this isn't just an added one year to the existing, there is some other things added into that for the extension.

Go ahead, Colin.

Sure.

Sure, uh that's correct.

So there were some on the on the contract as it existed, there were an existing set of services, and we have the capability to add on additional services.

And throughout the life of this contract, since it began in in 2019, uh we have added on additional services, particularly in helping build out the CA CJC, staffing up the network teams because with the CJC, we have doubled nearly tripled the size of our network uh since since 2019.

Uh in order to do that, Bell has been essential to make that happen.

Um that's the direct answer to your question, but I had an additional comment after that.

But so we were actually absorbing some of those CRs onto the onto the contract itself for the final year, final several years.

Okay.

Any other go ahead.

Did you have another comment to the other?

I did on the SLAs, and and I think from a transparency side to the public and to the board, uh Kevin was mentioning that uh there weren't some that were measured.

They they were measured, but there is a qualification for the measurement, and it depends on a certain threshold, and that threshold has not been met consistently over the course of the contract.

So at this point, we don't foresee the having to need that to need that measurement, and so we're removing those uh just as something that they don't have to report on.

Uh so it never actually hit the threshold to have to report it.

Um, and so now instead of trying to monitor or or maintain that SLA, we're just removing it from the contract.

We don't see the value in having that on there.

Okay.

So you talked about bringing contract or services into the contract.

Can you confirm that those services were being provided?

I'm thinking about budget, right?

Like were you providing them through your existing budget, and now you're just changing the mechanism by which that's happening?

Correct.

Yeah, so so they they were so within the within the uh contract, the MSA itself, there's an additional NTE for projects that is part of the contract, and so we're moving from the project side to the actual contract itself.

It doesn't necessarily change there.

There is cost decreases for moving them on.

We're saving the city county money by moving some of those to our like the project manager services, like that will help save uh uh some money for the city county, but we're also bringing on uh like the SOC piece isn't necessarily changing by putting it on the contract, we're just making it a part of the contract to have it uh managed much more easily.

Uh there are but at the end of the day, there isn't really a change in in what that looks like for the for a budgeting aspect of it.

We're still within a certain number.

Uh we are saving some money on on the project management piece and on some other things, but there is additional uh services that we're we've added on to the contract, but we're still covered by the CRs.

I know that's kind of can it's in the same bucket, I should say, as that makes sense.

I do have one more question.

Um what made you decide to bring a project manager into the contract now?

And I just asked because we had this explosion of construction, and not that it's done, but it it definitely has you know it's decrease in scope and and scale.

So uh I I think that's it.

That's a super valid question, uh Madam Patroller.

Uh but uh I I think what we look at it, we still have all these different buildings we're doing, and this project manager is central to whether it's the East Wing, the C C D Restack, the North District for IMPD, the IFD, the fire stations, this person is this role because we have to look past just the person in the in that, not that we're looking to change, but we want to make sure that we have someone here and that this person has become invaluable to having us be able to build out different buildings, whether it's the future of the election services center, the North District, all the IFD stations that I just named.

So it is while it may appear that the larger capital projects are are ending, there's still a bunch of different work that's being done.

Chief about the controller, if I could give an example.

Um, because they don't have a project manager right now.

IMPD recently executed a subcontract with Bill for a proper uh for a project manager for an initiative we have within the agency to eliminate the fax machines.

So we uh engage directly with Bill to hire the project manager ourselves to manage that for us because I didn't have anybody.

So what Colin assured me is that I wouldn't have to do that in the future because he's gonna bake it in for those types of initiatives as we're going to encounter with our rollout of our uh two-factor authentication and all of the dynamics behind that.

So though it's not real brick and mortar construction, there's a lot of changes that um the the PM can help with the question.

Does this cover personnel at the service desk or the help desk?

Or is that a completely different that is in the contract?

There are no changes to the personnel at the service desk.

Oh, yeah.

Okay, okay.

Any other questions?

Madam Controller.

Just can't help myself today.

Uh you mentioned that there are three tech cafes, and I was just curious where they are.

I mean, I assume here, CJC, but then it was the third one that I can't figure out.

Yeah, there's one at uh PSC 47 South State.

Yeah.

Okay.

That's the primary place to IFD and IMPD go to.

What does PSC mean?

Public safety communications.

Oh, thank you.

It's the former MECA, what we all know is that we renamed it.

Mesa.

Yeah.

But it's also COC is a division of Mesa.

Right.

It's yes.

I'm okay.

It's that place with a big radio and tenants down the road.

Yes.

Okay.

Any other questions for resolution 26-22?

None.

Hearing none, I'll entertain a motion.

I make a motion to approve 26-22.

Second.

Okay, we have a motion to approve in a second.

All in favor, please signify by saying aye.

Aye.

Opposed, same sign.

Motion carries.

Thank you.

Thank you.

Thank you.

Resolution 26-23 ISA policy IT risk assessment.

Nicole Heatley Holmes, good morning.

Good morning, Mr.

Chairman, members of the board.

I am Nicole Heatley Holmes, the chief information security officer.

I present to you this morning resolution 26-23, which is a resolution to approve information services IT risk assessment policy.

What that is is a revision of guidelines, standards, and benchmark processes for subject agencies and other users.

Essentially, this um aligns this policy um helps ISA to align with our NIST framework and um CIS as well.

Any questions on resolution 2623?

Hearing none, I'll entertain a motion.

I move approval of 2623.

Second.

Okay, we have a motion to approve and a second.

All in favor, please signify by saying aye.

Opposed, same sign.

Motion carries.

Resolution 2624, I say policy information security exception.

Yep.

Go ahead.

So this resolution 26-24 is um resolution to approve our information security exception policy.

Um, this policy is um to establish and maintain periodically revised information technology guidelines, standards, and benchmark processes, including the formal governance and approval of security exceptions based on documented risk evaluation for subject agencies and authorized users.

This also helps us to achieve compliance with NIST framework as well as CIS guidelines.

Any questions comments?

Hearing none, I'll entertain a motion.

Okay, we have a motion to approve and a second.

All in favor, please signify by saying aye.

Aye.

Opposed, same sign.

Motion carries.

Thank you.

Guts, Ms.

Coton, good morning.

Good morning, Mr.

Chairman, members of the board.

My name is Kate Coat and I'm the chief digital officer for ISA in the city county.

I am bring to you resolution 26-25 today, which is an amendment to our contract with guts and for PBD, our property and tax management system.

This amendment would be for an increase of 600,000 for a total not to re not to exceed $832,457.

For a one year term.

And this extension or amendment to the contract is to ensure continuity of service as we work through the implementation of our new software solution for the city county.

Any questions?

It's very important stuff.

I would agree.

I would agree.

And we're doing a phase deployment of our new solution, which is why there is a need for continuity for an extension to ensure proper transition of both data and processes.

Great.

Mr.

Chairman, hearing no questions.

Okay, we have a motion to approve in a second.

All in favor, please signify by saying aye.

Aye.

Opposed, same sign.

Motion carries.

All right.

26 26.

Appoint the chair of the enhanced access review committee.

Code Caitlin.

Yes, I'm here again.

Resolution 26-20 is seeking approval to nominate Meg Richmond, our current application services manager to chair our enhanced access review committee.

This is an essential committee that reviews proposals to tap into new solutions and services that enhance access and makes Meg Richmond's role as application services manager.

Squarely situates her as an excellent subject matter expert to help guide the committee and the decisions.

Great.

Is Meg here today?

Oh, here she is.

Any questions or comments on this resolution?

I won't call you up and embarrass you or anything.

Unless you want to come on up, you can.

Mr.

Chairman, hearing no questions.

I move approval of resolution.

26 26.

Okay, we have a motion to approve and a second.

All in favor, please signify by saying aye.

Aye.

Opposed, same sign.

Motion carries.

Resolution 26-27.

We need to appoint the interim chief information officer.

So we've got a couple big resolutions coming up.

We have uh we've got to appoint a new interim CIO because our current CIO will be leaving us soon, uh, which is sad.

Uh but wish him well.

Um do you have anything to say?

Or uh I do.

Uh thank you.

Uh thank you, Mr.

Chair.

So um I'll I'll use this time to uh say a few words.

Uh so to the board, thank you for the trust, thank you for the responsibility.

I have loved this job.

I have loved working for my city and county.

Um I'll compose myself, give me a second.

Uh it has been great.

Uh I didn't come to the city county understanding what public service was, what it meant.

Um, but I poured my heart into it.

And I I love this opportunity.

And it's sad to leave.

But you know, sometimes it's it's time to leave.

And uh that time for me is uh at the end of May.

Uh and uh, you know, I I've been in technology for a really long time.

Uh not a really long time, a long time.

Uh I wasn't I wasn't graying the beard yet uh when I came here.

Uh and I didn't know what actual leadership looked like.

And uh when I came and interviewed at ISA, uh I met leaders that I wanted to be in the room with.

Um I I I interviewed with Elliot Patrick uh and then Ken Clark, uh, and they were two different types of leaders that were actually they led in such a way and they showed what public service meant.

And that meant a lot to me, and it made me want to be a part of this place.

And then in my journey through there, I met all of you.

Uh I met the fantastic team at ISA that works with me every day.

And it's been honestly the most rewarding thing that I've ever done.

Um there are uh like to my team.

Kevin, thank you for coming to uh from IU with me.

I really appreciate it.

I couldn't have done this without you.

Nicole, uh, thanks for taking care of us and always being there to help support us.

Kate, thanks for thanks for helping me make the last couple of years actually work and making things happen in ways that I I couldn't just do it alone.

I really appreciate that.

Kai, uh, thanks for being a fellow nerd with me.

I really appreciate it.

Uh the the nightmare of my life was when I started a CIO and realized I was a CFO.

Uh that is the most ridiculous thing that's ever happened to me.

Uh and thankfully, Kai came along and and uh helped uh helped rescue me, so I do appreciate it.

Um there are uh a couple people that uh were at ISA when I started that are still here.

And if I could bear with me for just a minute too to give them like a special uh shout out.

So Beverly Dillon, uh, I think you've all heard me talk about her, she's our finance administrator.

I found out she was retiring before I knew I was leaving, and I made this big deal about her having served with I don't know, like what is it, 18?

What is the number?

What's oh, she has she's had 37 years, but she's had like 18 CIOs, and I was like, wow, that's a lot of CIOs.

And now she's gonna be at 19, and uh I Beverly, I'm sorry, but thank you so much for your service to the city county.

Uh, you will be missed when you do when you do leave.

I'm sorry I'm beating you out the door.

Uh Gisla, thank you so much for always supporting me and being like the the kindest of people.

I I really I adore you, I think you're great.

Uh, and thanks for working with me.

Um Jordan McCarroll, who I don't think is here, uh, has has been here uh the whole time.

Uh Jordan is our own uh knowledge base of this city county and ISA, and he has context for everything.

Uh, and it is super helpful uh having him in in medience with us.

Uh I'm feeling like I'm gonna forget somebody.

Uh Tim Lee, shout out to you.

Uh Tim was an intern when I was an application service manager when I just started.

Tim is now a manager of in-using computer, and I am an outgoing CIO.

Hey man, look at us.

Who'd have thought it?

Yeah.

Um, I am missing the fifth person.

Who am I missing?

I I can't remember, but uh I I don't know who you are, but I know I do know who you are, but uh I I will miss you greatly.

To the rest of the ISA team, thank you very much.

I can't believe there's only five folks who who were with me since 2018.

But what we do largely goes unnoticed by the city county uh as a whole to the public, and and that's probably a good thing, but we do our best day in and day out and support all these all these folks, all these different departments and agencies, and and your work is important, and I appreciate all of you.

So thank you.

That's it.

Yeah.

Oh yeah.

Sorry, I did remember the fifth person.

Geneva Remke uh is uh is the person who trained me at ISA.

I would not have known how actually City County works with it, would not be for Geneva.

Geneva's been around for 35 years as a as a city county employee as uh as a contractor and then back and currently serves as the CTO for IMPD Geneva.

I'm sorry, I didn't actually forget you.

Uh sorry at the sheriff's office.

Thank you.

Uh but but I I kid you not.

Geneva, Geneva literally trained me.

I I would not know anything without her as far as how to handle handle ISA within the city county, how to handle public safety agencies, how to how to maneuver within this building if it if it weren't for Geneva.

She was very important to me, very special person to take me under her wing, and I will I will uh always uh be thankful for her for that.

Thank you.

Well, back to resolution 2627.

This is a resolution to appoint interim chief information officer for the information services agency.

Um I guess I'll go ahead and how do I do this?

Shall I just go ahead and read it and then we'll vote on it?

Yeah.

Okay.

So whereas the CIO shall have shall have such qualifications and experience as set by the IT board, and whereas the IT board appoints Kate Coton as interim CIO, and whereas the interim CIO shall manage and supervise the information services agency.

And whereas the interim CIO shall be responsible for the planning, organization, and management of ISA, in accordance with the organization plans and policies approved by the IT board.

And whereas the IT board authorizes the interim CIO to perform all the specific duties listed in section 281-22 of the code, and whereas section 281-212A3 of the code empowers the IT board to review, approve, and administer major information technology contracts.

And whereas the IT board's written approval is necessary before any subject agency executes a contract for IT goods or services pursuant to Section 281-223 of the code, and whereas the IT board is authorized by Section 281-212A14 of the code to delegate any of its functions to the CIO.

Now therefore, be it resolved, the IT board appoints Kate Coton as the interim CIO and authorizes Kate Coton to act on behalf of the IT board and the ISA effective June 1st, 2026, and to perform the duties of the CIO in accordance with the resolution and the code.

And be it further resolved, the IT board authorizes the interim CIO to approve IT contracts executed by ISA or subject agencies with a total not to exceed amount under 250,000 with IT board approval.

And be it further resolved that the IT board grants the interim CIO all authority previously granted to any previous CIO or interim CIO.

Kate, did you want to come up and just say something before we vote?

I guess.

So that is our resolution.

And Kate is here before us to step into the interim CIO.

So go ahead.

And I'm very excited and humbled for for the chance.

If not, go ahead, Colonel.

I don't know, sir, cell phone number maybe.

Oh I've been giving it out.

I'll make sure you have it.

Yes, sir.

She said to me this weekend.

All right.

Any other questions or comments?

Yeah.

Colin, I appreciate our friendship, truly.

And uh just for the public to understand what the CIO or CIO role is.

It's not a nine to five job.

Uh and Colin Colin has had the proven leadership since Ken Clark to Iliapatrick and your true compliment to the city.

And I always know if it's two o'clock in the morning, he'll pick up the phone call.

So I appreciate your leadership and friendship that we've had over the years.

Thank you.

Yeah, I I agree and echo what Colonel said.

Uh this will be my seventh CIO since serving on this board, fourth as chair.

Um so I you know, Colin's one of those people that you know I don't text very often, but when I do, he's he's always responsive and always has an answer.

Uh so I appreciate his working relationship with the board.

I I mean hopefully this board, you know, is you know the controlling body, but we're not you know an evil step parent, but more of a supportive sibling, I feel like.

Um so you know, cell phone numbers are shared, and you know, hopefully any CIO that serves under this board comes to us and and leans on us because I think you know, after serving on this board for so many years, I know all these people really care about the city and the county um and are there to help.

Uh so I guess that's my advice to any CIO stepping in is we're here to support and help whenever we can.

So well, yeah, but there are uh do you know how Colin gets read sometimes when he's uh uh I think it's when you're biting your tongue.

Um that's his poker tail.

There are uh that's a tough job.

And it appears over the years that you have uh well, my you know, whopping two years on this board, uh three years?

Three.

Um I I think you're well suited to step into this role, and um I know it's interim and there's a whole rigor moral process afterward.

Um but as you know, Colin meets with us ahead of time, and um I don't know if he talked to the rest of you about it, but um there's pretty high praise coming his way toward you and um that's not the worst thing.

I still can't believe you're leaving, but all right.

Old and busted, fresh and new.

Welcome.

All right.

Any other questions or comments on resolution 26-27?

Mr.

Chairman, you're hearing no other quips or comments.

I move approval of resolution 26-27, appointing Kate Coton as the interim CIO.

Okay, we have a motion to approve and a second.

All in favor, please signify by saying aye.

Aye.

Opposed, same sign.

Motion carries.

Congratulations, Kate.

Condolences.

And last but not least, we have resolution 26-28, which is a resolution to recognize our uh outgoing CIO, Mr.

Colin Hill.

I'll go ahead and read this into the record.

Uh so resolution 26-28 is a resolution to recognize Chief Information Officer Colin Hill for a service to the Marion County Information Services Agency.

Whereas Colin Hill joined the Marion County Information Services Agency in November 2018 and has served as the Chief Information Officer since January 2023.

And whereas Mr.

Hill, through his passion for service and dedication to his fellow public servants, has effectively led the information services agency through several important initiatives, improving the government experience of citizens and the city county employees, including but not limited to overseeing planning and developing of innovative technology infrastructure for multiple new city county facilities, including animal control services, Indianapolis Fire Department stations, the Grassy Creek Park Family Center, Marion County Coroner's Office, Forensic Services Agency, Marion Youth Services Center, and the Indianapolis Housing Agency, as well as implementing public Wi-Fi in more than 27 city parks.

Revamping IT chargebacks so they are more intuitive and transparent for ISA partners, serving as a member of the City County Council's Artificial Intelligence Commission while introducing and championing the responsible use of AI and generative generative AI within the city county.

Hiring the City County's first chief digital officer, thus allowing City County employees to embrace the future of digital innovation fully.

Improving ISA's excellent customer satisfaction scored a 99% as CIO, its highest ever, while maintaining the trust of City County employees and leadership, further cementing ISA as a trusted technology advisor.

Whereas Mr.

Hill has received national and local recognition for innovative technological advancements within the city county and ISA, including selection as a Mira Award finalist and as a GovX top 10 county, as well as personally recognized as a state scoop 2025 Golden Gov City Executive of the Year.

And whereas Mr.

Hill has brought experience, integrity, and a strong sense of commitment to ensure the success of the information services agency, thereby serving the city of Indianapolis and Marion County as well as its citizens.

And whereas Mr.

Hill has served the Information Services Agency admirably admirably, exemplifying dedication and responsible stewardship, and now therefore be it resolved that the information technology board extends its success recognition and appreciation to Mr.

Colin Hill for his outstanding service to the City of Minneapolis and Marin County as Chief Information Officer.

Thank you.

Any questions on this resolution?

Or judge I just add very briefly, Colin, that um on behalf of the courts, Amatov isn't here today, um, but I know that uh that our entire technology team appreciates your outstanding partnership, and like it's been said before, you're available 24-7 because nothing happens during the business day.

Uh there's usually an update or something that runs and uh it uh creates havoc, and it's usually not something we've run here with internally.

It's it's state agencies that are impacted by the work that we do.

But if it wasn't for you and ISA, you know, we we would be down quite a bit.

And so I know that they appreciate your leadership and your dedication, and um I know Amitabh would want to be here today um to express that as well.

But on behalf of all the courts, as well as the um the phenomenal work that was done out at the Marion County Youth Services Center as well, uh we we thank you.

Uh we we thank you.

Thank you.

Any other questions or comments on this resolution?

Did we need a motion for approval or is it just I think we do need a motion?

Okay, I move approval of resolution 2628.

Second.

Okay, we have a motion to approve and a second.

All in favor, please signify by saying aye.

Aye.

Pose, same sign.

Motion carries.

Yes.

Just uh one final comment before before my my last IT board, and I promise not to lose composure.

But I I do want to take this opportunity to thank Janelle.

I appreciate everything you do and and for the IT board.

This this board wouldn't go on uh as organized as it is without Janelle's work.

Uh additionally, uh a couple uh thank you to JC Carroll as well for helping me through the last couple of years.

Appreciate you, JC and Julie.

Thank you for always being there and keeping me in the loop.

And uh to our our managed service providers who have done such an excellent support, uh Shraven and the Daniels and Associates team.

Thank you.

Uh Derek and the and the Bell team, thank you for everything that you've done and continue to do uh as you as well, Shravin.

But uh Shravan also as uh I appreciate you.

Thank you for being here for so long as well.

Uh I I appreciate your thanks.

Thank you.

Just a couple housekeeping things before we adjourn.

Um so we will be needing a hiring committee.

Um I'm gonna go ahead and chair that hiring committee, and I've asked uh a few of the board members that they're willing to serve uh on that committee with me.

I'm gonna have uh Chief Wethington be willing to serve Colonel Martin, uh controller Hanson, and as well as the treasurer Lawrence.

So uh the four of us will serve as the hiring committee for the search and interview process of the new CIO, permanent CIO.

Yes.

We have five four plus you.

Four plus me.

That's what you mean.

Sorry, that's what I meant.

The four members plus myself chairing this hiring committee.

Uh will hopefully so I think and stop me if I'm wrong, counsel.

Um, but we will be uh meeting to interview the new CIO.

Um probably do most of that lifting in uh mid-June.

Um we we are gonna post that position with HR starting today.

I think I got an email.

So that post will go live as soon as HR gets it posted, and I guess we'll wait 30 days to see you know what kind of candidates we get.

Um so hopefully, you know, my time frame is pretty fast track.

We're um hoping to have a new permanent CIO by the July meeting is the target if it has to go to August, that's fine.

But um that's sort of the uh plan to get the permanent CIO hired um for the city of Indianapolis.

Any questions from the board on that?

Uh actually, yeah, I do.

Yeah, uh your this hiring committee will uh winnow down the applicants.

Is that is that what you're going to do?

And then the board gets together and is that what we're going to do?

Yeah, so going from the last time we've done this.

I so we had a hiring committee, but we did invite the entire board to attend the interview process or or whatever uh meeting we're having.

So it will be an executive session, and correct me, and that's why I'm asking counsel to correct me if I'm wrong, but we're the the hiring committee will be the core to be expected to be at every meeting um and and you know take the notes and do the heavy lifting to recommend to the full board, you know, who they want who the candidate should be recommended to vote for the new CIO.

But any board member, we can invite any board member to those if you're gonna do a committee, um then I think just the committee will be an executive session.

Okay, not the full board, but you could do it that way if you want.

But if you do from we can talk, yeah, because I'm just going from my previous experience of doing this four times, I guess.

But I know things change, but uh yeah, we can talk.

So is your question there?

Maybe a question as whether you can attend and not with the the subcommittees I understand will bring back your recommendation for the board.

That will be the purpose of that subcommittee.

I guess getting back to who can attend those meetings, like let's say one of the board members wants to sit on on this interview.

Is that allowable or not?

Or all of them.

If all of the board wants to come to one.

I can I can do more research and and chat with you.

Sure.

Because we've done we did that in the past, and that's why I was just sort of leaning on past experience, but we have new lawyers every year sometimes, so things change.

But anyway, any questions from the board on that process going forward?

Okay.

Well, it looks like our next scheduled information technology board meeting will be held Tuesday, June 23rd, 2026 at 9 30 a.m.

in this room, which is room 221 of the city county building.

Um it looks like if seeing or near hearing no other business to come before this board today, I will entertain a motion to adjourn.

I moved.

Okay.

We are adjourned.