OPENPUBLICA · PUBLIC MEETING RECORD
Record of Proceedings

Final Doge Committee Meeting Summary – June 16, 2026

City CouncilTuesday, June 16, 2026
BodyJacksonville, Florida
SessionCity Council
DateTuesday, June 16, 2026
StatusFILED
Video Record
0:00 / 1:18:59
Transcript — Verbatim
0:01

Good morning.

0:03

Welcome to the final Doge meeting.

0:10

Council members, I I just wanted to mention, I think I've said this before, but uh council elect uh president howland is has plans to go in a different direction in terms of this type of effort.

0:26

So I indicated to him that we would wrap up the last item, which is this insurance issue today, and give him the maximum flexibility to move in any direction he wants to.

0:40

So with that, let's begin with introductions to my far left.

0:46

Stephen Libby, Council Research.

0:48

Mary Stefopoulos, Office of General Counsel.

0:50

Brian Parks, Council Auditors Office.

0:52

Philip Peterson, Council Auditor.

0:54

Good morning.

0:54

Rory Diamond, District 13, the beaches.

0:57

Ron Salem, group two at large.

0:59

Morning, raw areas, district eleven.

1:01

My gay district two.

1:03

Will Lane and District 3 visit.

1:06

Matt Carluccia at large group for just visiting.

1:09

And are you going to be taking up the telehealth update?

1:13

Yes, I am.

1:14

Okay.

1:14

Thank you.

1:15

Yes, I am.

1:16

And uh Councilmember Miller is hoping to make it might make it, might not, is what I've heard.

1:24

Is there any public comment?

1:26

None.

1:27

Okay.

1:28

Um, I know you've got uh a couple of telehealth updates, please, sir.

1:37

Yes, sir, through the chair of the committee.

1:39

So uh our office was asked to look into um kind of comparing the two programs telescope uh through the Health Link Jacks initiative and then the um right site or a right site like um provider.

1:54

And uh so through conversations with both JFRD um with telescope and then with members of the mayor's office, uh we've ultimately come to the conclusion that the in their current form, these are two separate programs.

2:08

Um to do a true cost-benefit analysis, we would need to to have programs that kind of lined up together and provided the same service.

2:18

Um an easy um way to see that is is a dedicated phone line is set aside for uh Healthlink Jacks.

2:26

There's a specific phone number 904 925 care, and you can call that or or a resident can call that and receive services from Health Link Jacks.

2:36

Whereas the right site model in its current form, uh someone contacts 911.

2:40

You're you're obviously aware of this, but in order to get to right site, you have to go through 911.

2:46

And so that is a strain on 911 resources, it can be a strain on JFRD uh personnel depending on how the call is deployed.

2:54

Um so it in the in that manner, there are two different programs.

2:59

Um you obviously are aware of the clientele that they serve, uh, even though right site will take uh uninsured uh patients.

3:06

Right now, their model is for uh insured patients, whereas telehealth is specifically for uninsured.

3:13

Um, and then obviously the cost, we know that telehealth uh currently is a 1.5 million dollar cost to the city in the current year.

3:20

Wright site is a zero cost contract.

3:23

Um if right site were to expand into a different area or or expand their services to where we have a dedicated phone line, they're taking in more calls.

3:33

I don't know that that would remain the same.

3:35

Maybe it would, but until we until we got to that place, we wouldn't know.

3:40

And then lastly, uh the usage um, very aware that you reading the con uh the report that this Doge committee adopted.

3:48

Um right side just hasn't taken off given um a number of of instances.

3:53

Um maybe it's lack of training, maybe it's lack of involvement, maybe it's lack of marketing.

3:59

Uh, there's there's just not a dedicated push for a right site or a right side like concept.

4:05

So in their current format, two totally different um programs while maybe having the overall same goal, um, they they don't serve the same purpose, and so it's difficult to do a cost benefit analysis.

4:20

Uh, we were also asked to look into uh things that can I stop you right there and let council member diamond wanted to jump in.

4:28

Uh I know uh thank you through the chair.

4:29

I know you're doing the council auditors, you know, view of this, but just you know, just for folks listening, um, the issue here is that you have to dial 911 and you get to right site, whereas the city is paying for the this phone line and for telehealth.

4:44

But it would also be true that if instead of getting the paid um telehealth folks, you could be redirected if right site or another group agreed to it to be routed to them and could get that for free.

4:58

Um the folks at Right Site say that that's how it works in other places.

5:01

It doesn't have to be 911 and their other providers.

5:04

Detroit has another provider where you don't have to dial 911 to get the what is a free to the city of Detroit service.

5:10

So we could set up that kind of thing if all the parties agree, correct?

5:15

Through the chair to Calcover Diamond.

5:17

So uh we have not had any uh specific conversations with right site directly.

5:23

Um what you're saying makes sense in its current format, you're right.

5:26

An in uh individual calls 911, they're they speak with the JFRD dispatcher, who then, based on the information that they take in, determine whether or not they can go to right site.

5:38

And so the JFRD dispatcher will transfer the call to right site.

5:42

That call stays quote open, if you will, on JFRD site until the right site physician identifies whether or not that person needs to go to the ER or not.

5:55

And if they don't need to go to the R, they communicate back to JFRD and they close that call.

5:59

But you're right.

6:01

If there was a separate phone line separate from 911, I think it would give a better picture of what uh the availability or the use of right side could be.

6:16

And you had the second issue on the healthcare expenses.

6:19

Well, just want to address one other thing.

6:21

Uh, we were also asked to look into things that um things to consider with a right site-like service if the city were to truly you know go down that route uh full full on.

6:35

Um, and I think the biggest thing is marketing that service.

6:38

So the residents of Jacksonville are not aware that right site is is an option or a service that the city uses because they call 911 expecting an emergency uh transport or emergency uh assistance right on the spot.

6:52

Um, unlike Health Link Jacks, where there is that dedicated phone line.

6:56

So if there was if the city was going to go to a right site-like service, I think there needs to be some marketing, some uh community awareness that would occur with that.

7:05

Um the other aspect and the report hit on it a little bit, but is the time spent by JFRD staff while transitioning someone to a right site physician.

7:16

Um if it's on site, which they do on site, they have the JFRD personnel will assess the medical needs of the resident, um, and then if they are willing to talk to a to a physician, they will help connect them.

7:31

Will they stay there on site until that call is closed out?

7:34

So depending on if that's a five-minute call or a 30-minute call, there is uh JFRD personnel are on site, don't leave until that is all resolved.

7:45

Um, because JFRD resources are somewhat limited, that could cause another um firehouse, if you will, to have to go to a call in that area that normally would be covered by that um that unit, if you will.

8:01

That's nothing nor uh out of the ordinary that already happens on normal ER calls, but this just adds one more layer to it.

8:08

So just something to consider.

8:10

Um, and then lastly, if we were going to move to a right site pro um like program, um we would want to expand the hours.

8:17

You're obviously aware right site operates Monday through Friday, 7 a.m.

8:20

to 11 p.m.

8:21

Uh, but calls are consistent on nights, early mornings and weekends, so just another thing to consider.

8:28

Um, and then as the chair indicated, uh, we were asked to look into the amounts quoted by telescope for the savings that the city incurs through their contract.

8:39

And first off, I want to address the the terminology of savings.

8:42

There's no savings to the city.

8:44

The city does not realize any savings by entering into this 1.5 million dollar contract with telescope.

8:53

There are avoided um or possibly avoided charges, but those avoided charges are by the residents, or uh by yeah, there are the voided charges by the resident or the hospital.

9:09

Um there is no savings to the city.

9:11

There's no avoided charges to the city.

9:13

This is a true expense uh for the city.

9:16

Um as to the amount cited by telescope, uh they applied a uh estimated ER diversion rate of 55% to all of their COJ encounters to calculate a number of estimated diversions.

9:30

That percent of emergency room visits that result in hospital admissions, which was a 12% figure, and then a uh transfers to a different hospital or an extended hospital stay of 2%, were numbers that they applied to those ER diversions, and those percentages come from the CDC, so nothing uh out of the ordinary there.

9:51

Uh but they then multiplied those percentages by the published data from the um state of $4,844 for hospital charges, the national average for extended for hospital stays of $10,000, and then national average of a high variance hospital stay of $18,000.

10:10

All of this resulted in a calculation of $11.1 million for the first year through September of 2025.

10:18

Um where their math fails, in our opinion, is that they applied those same percentages to the total number of COJ encounters rather than just the amount that would have been diverted from the ER.

10:33

So when you apply those to that 12% for a hospital stay and the two percent for an extended hospital stay to their figures, it reduces their uh their savings number by two million dollars down to I take that by 1.8 million dollars down to 9.3 million.

10:52

Um so there is a slight um fallacy in their uh logic of how they calculated those savings.

11:01

Uh we've communicated that to the administration, we've communicated that to telescope, but wanted to report back as the chair specifically requested us to look into that through the chair, Mr.

11:14

Parks just informed me.

11:15

The administration agrees with uh our number and not telescope's number.

11:20

Okay.

11:21

I I'll just make I don't want to re-litigate this whole um issue today by any means.

11:29

We have a report, we've we've submitted it.

11:32

Um just a couple comments I would make.

11:35

I I have been um frustrated that the right side program in other cities such as Atlanta and San Antonio grew like crazy, and the right side applied the same uh training, et cetera, to the local group as they did out in those other cities, and for whatever reason, that's still not clear to me that it just did not take off and um but we are where we are, but I I would I would like to move on, but let me go to council member diamond and then council member Corlucci.

12:18

I'll be really quick.

12:19

I look, I think the um any telehealth money is gonna come out of the budget.

12:23

I think the finance committee will remove it this year, so I think the message really is to JFRD, take another look at one of these other programs that are free because you're not gonna have this other one, it's gonna be gone.

12:36

Councilmember Corlucci.

12:41

Mr.

12:41

Chair, uh I think it would be good to uh get a calculation on how much they divert um from uh the emergency room like this uh after maybe three years and see what that number actually is and then see um and then have uh the the uh administration telehealth uh whoever the parties would be to talk with uh our hospitals, the the main one I guess being UF Shands, to see if they're uh if if those diversions could equal some savings towards the city budget, uh that's just what I think.

13:22

If we're spending money to save money, then you know uh we want to save money.

13:28

I think the encouraging thing here, though, when you're looking at quality of life and you're looking at people that just don't have health insurance, and we're so lucky to have it.

13:36

I mean, my God, I've gone through a pinched nerve deal for the last two months, and and all I can say is thank the good Lord that I have health insurance because it's been brutal.

13:46

Uh, but you know, my doctors finally got uh their arms around it, and um so uh so if people can get decent and better health care, to me, if it costs us a one and a half million dollars, I'm all for it.

14:04

I can't imagine being without it and not being able to afford it.

14:09

And uh we are here to take care of our citizens.

14:14

But I say all that to say this, Mr.

14:16

Chairman.

14:17

Um, because this exercise is is this exercise is is wrapped up.

14:23

We do know that uh about 9.3 million dollars is has been saved um apparently by perhaps uh the bank or the or the uh the clients, but um if if after a an average of three years or so uh we know what that might be, then that might be the time to talk about uh how much we could save and then and uh insuring the uninsured in our contribution.

14:49

And that's what I got to say.

14:51

Thank you.

14:51

Thank you.

14:52

Let me go to Councilmember Arias, and then we we will move on.

14:55

All right, thank you, Chair.

14:56

Um just a quick question regarding right side.

14:59

So um Mr.

15:00

Peterson uh mentioned how they're only operational Monday to Friday from 9 to 5, whatever the case is.

15:05

It was 7 to 11, I think.

15:07

7 11.

15:07

7 to 11 p.m.

15:09

Right.

15:10

Um, and I'm going off of Councilmember Diamond, what he stated earlier based off of the budget, whatever happens next year.

15:16

Um, who do we speak to?

15:18

Um, is it JFRD or do we speak to somebody at right side to say hey, um, this other service might be going away.

15:25

We need services expanding in the in the morning hours, also on the weekends because emergencies happen all times of the day.

15:32

You can never expect them, right?

15:33

So who do we have to take action on this or is something the JFRD does?

15:37

And then the last part would be um the uh the marketing efforts as well, too.

15:41

Um you talked about like uh education to the community.

15:45

Whose prerogative is that?

15:47

Like, is it us, JFRD?

15:48

Is it right side?

15:49

Like all these things you mentioned, like who needs to you know take the lead?

15:52

Can I address that?

15:54

Um, number one, the hours it it's the chicken or the egg situation.

16:01

They wanted they can provide 24-7 coverage, but the number of referrals that they were receiving, it was so small they could not justify expanding their hours.

16:13

If they were the only provider, and I think it in the city got behind right side as the entity to do this, I think they'd be happy to expand their hours and have indicated they would take indigen as well as insurance under that scenario.

16:31

So and the marketing is is really internal to JFRD.

16:38

Um you can train people, it's been my experience in the private sector.

16:43

You can train people all you want, but if you're not following up to make sure they're they're utilizing those skills, it just goes away.

16:51

And I think that was a big part of it.

16:53

All right, and then the last question would be um councilmember Diamond talked about Detroit.

16:58

So would would there be a scenario where we could also create a a private number for right side versus having to go through 911, or is it has does it have to go do these other cities that you've encountered is it all through 911 or do they have their own number?

17:12

Yeah, so through the chair to councilman and areas, here's the problem.

17:14

Is that we're we're not the executive branch, right?

17:16

We're not JFRD.

17:17

Uh so there's a bunch of stuff I would love to see the mayor and and the fire chief take on to fix this, right?

17:24

But I I'm gonna guess that they're not gonna jump at it until the money is gone.

17:28

And then they're gonna be like, okay, we still want to do something, let's go work with these pre-providers, and then they can look.

17:33

There's a bunch of models across the country that are working.

17:35

San Antonio, I think is the best.

17:37

I think it's because right site's there and they've been working and it's been worked out longer there.

17:41

That's the one that I kind of like called the people and talked to my buddy who's on the city council there, and you know, learned about it more.

17:47

So that's that's the model I think we should go for, but it's gonna take public education, it's gonna take probably a private number also, and there's no reason we built all this infrastructure, they can't just borrow that.

17:57

Uh, but it's getting the mayor's got to do it with the JFRD uh chief.

18:01

Yeah, it's on them.

18:03

Okay.

18:05

Thank you.

18:06

We will now move on.

18:07

Uh next item is the two percent lapse.

18:09

Any movement there, Mr.

18:10

Peterson?

18:11

Through the chair to the committee.

18:13

Uh no movement currently.

18:14

I did speak with the administration this week.

18:16

They are waiting for the third quarter projections to come in.

18:20

So the city council will receive the quarterly summary uh no later than July 30th.

18:25

At that point, we'll have a pretty good idea on where uh each department will finish the year.

18:32

They intend to address any shortfalls that might be projected with the mayor's transfer authority initially, and if they can handle all that administratively, they plan to do so.

18:43

They would only come back to council if any of those transfers needed exceed that $500,000 authority.

18:50

I think that's the wonderful idea.

18:54

Is to leave the 2% lapse in place and transfer within the various departments, would make a lot of sense to me, and I hope that's what they do.

19:04

And I'm sure some type of lapse or might be part of the budget process as we get into the next budget.

19:13

Two percent has worked pretty well, but it might have to be significantly higher as we move forward.

19:23

So okay.

19:34

Good morning.

19:35

Good morning.

19:36

You have a presentation for us.

19:39

Correct.

19:40

Okay.

19:43

Please introduce yourself and for the public and everybody.

19:46

Sabrina A Bear with the Bailey Group, and today we are.

19:56

How's that better?

19:58

I'm Sabrina Abair with the Bailey Group, and also today from the Bailey group, we have Sherry Bignet and Travis Cummings who are both going to speak a little bit.

20:06

And we have our two summer interns with us as well, Emily and Steph.

20:11

So I know Travis is going to wrap us up later, but before I really get going to the presentation, I just wanted to take a second to publicly thank the city's benefits team.

20:20

We asked for a significant amount of data over this process.

20:23

They provided everything we needed, and they did it.

20:26

They were incredibly easy to work with, so I think that needs to be noted.

20:30

These projects have become very meaningful to us, and I feel that we have fulfilled our promises to the committee, and we hope that you feel the same.

20:38

With that being said, our first topic today we're going to talk about employee contributions, the stop loss, and then kind of wrap up our final recommendations for the whole process.

20:55

So the ask on the employee contributions was to provide alternate alternative options in general and also focus on salary bans to benefit the lower salaried employees.

21:08

These examples that I'm going to go through are intended to be high-level alternatives to your current situation.

21:14

And to provide overall strategy, we can get on the weeds as much as you want, but there are a lot of numbers, and so that might require a longer, more focused meeting if you want to get into the details.

21:26

But there are a lot of moving parts, so stop me if you need to.

22:21

Another comment plan design was outside of the scope of our particular project, but we do recommend looking at the plan designs and differentiating the plans more so that they can have further apart actuarial mathematical values.

22:37

Sherry Banyer mentioned in the last meeting about trying to encourage people to be in the high deductible health plan.

22:44

And so it would be beneficial to look at your plan designs and get them actually more apart so that you can strategically use your contributions to drive people to more efficient plans.

22:58

And then just a note on the salary band options.

23:01

Sometimes HR teams don't love them.

23:03

They're administratively difficult to administer because you have a lot of more payroll codes and you have a lot of changes when people change salaries up or down or whatever.

23:13

So, you know, you may think about benefiting, you know, like taking one of your plans and just paying more for that plan to help out some of the dependent tiers, but I am showing you both.

23:27

Any questions on that?

23:28

That was kind of a lot to reset.

23:33

Okay, this first slide is the baseline, which is where it uses our NFP recommended funding rates for 2027, and it uses current employee contributions.

23:47

So this is your baseline.

23:49

The top numbers are the overall funding rates proposed, and then the two sections below break out the employer and the employee.

23:59

And like I said, we just backed into what your projected to pay as an employer, since we kept the employee rates the same as they are right now.

24:08

And this works out to about 10% employee contribution to the overall.

24:14

We see closer, as we talked about before, to 25 to 30 percent in our other public sector groups of employee contributions.

24:23

So there's room there, you would never get there in a year, you know that, but there's room for improvement there.

24:28

So just to stop you there, we're we're presently the employee contribution is 10% of the actual expense.

24:39

Other public entities similar to ours across the state are up in the 2025 percent.

24:46

Sure, yes, but this is projected for 2027, but roughly what you're saying is correct.

24:51

Okay, I just want to make sure the committee understands that council member um Diamond.

24:56

Thank you, Mr.

24:56

Chair.

24:57

It's funny.

24:57

Uh so this is the of all the stuff the Bailey Group has been doing.

25:00

You guys have done really great work.

25:01

This has been like the one thing that's in the back of my head that assuming the referendum passes on property taxes, and we have to find other revenue.

25:09

The subsidy that the taxpayers or the people of Jacksonville are doing for COJ employees is higher and better than other places.

25:17

I mean, I put it in grok and grok kickback the same answer to me that Tampa and other big cities are employees are paying more.

25:25

And so I think that is gonna be the number one thing I'm going to be talking about over when we talk about this particular issue.

25:32

That needs to go up.

25:33

And I I don't want to do it to our employees because I love our team, but we're gonna have to balance this budget.

25:38

Not me.

25:39

Will and and Raul and and uh and Mike when we're gone, are gonna have to find money somewhere, and that's gonna be one place.

25:46

Thank you.

25:47

And I appreciate you uh mentioning it today, but I figured that was my moment to say it.

25:51

Thank you.

25:52

Um, and not to get ahead because Travis is gonna wrap up, but it's you know, it's a it's a combination of things.

25:56

It's it's looking at your pharmacy and looking at your funding rates and looking at all the things.

26:00

So it doesn't have to just all get pushed onto the employee.

26:03

We hope that we've shown y'all recommendations that don't just you know hurt employees.

26:11

Um, okay.

26:12

So this is um this is um the first scenario option that's not salary banded.

26:18

So it's set up the same way as the first one with the funding rates at the top, then employer, then employee in the section in the sections.

26:25

In each of the scenarios we did, we focused on the outcome being budget neutral, which is kind of why we do these employee contributions at the end because your funding rates have to be set and all the other things have to fall in place.

26:38

So we focused all of the alternatives on the dependent tiers because your employee only rates are low already, so there's not much to be done with those.

26:49

They're um, yeah, the employee only rates are at or below the benchmark data for all the plans when we did the benchmarking.

26:55

So the first optional set of plans.

27:01

Let me get my paper in order.

27:06

So this includes the proposed 2027 funding rates at the top, and then this strategy would pay the same employer contribution for all the all the plans and all the tiers.

27:17

Thought being that you would um use your two plans that there's no cost, no employee cost as your baseline, and then you would pay the same employer.

27:27

Keep hitting that same employer funding across all the plans.

27:31

What I like about this is that budgetarily, you know, when someone's hired, this is the budget number.

27:29

Like it doesn't matter which plan they pick or whatever, you know what the budget number is.

27:42

But also the actuaries have already done the math for you.

27:46

They know what you know what the plans are worth, and so contributing the same.

27:52

Let's the you know, it it seems like a logical solution to me.

27:55

And if you did that, it actually gains back about seven percent in the budget.

28:02

So it's one of the thoughts.

28:05

Any questions about that, and then the next one is the same funding rates at the top, and then we just looked at increasing employee contributions 10% on the dependent tiers.

28:23

It doesn't at the bottom line, it really doesn't help that much to do that, except that it probably moves you in the right direction, but financially speaking, it's not significant.

28:40

Okay, so now as we move into the um salary bans.

28:46

In these illustrations, the dark blue represents salaries from zero to 50,000.

28:52

The pink is 50,000 to 100,000, and the light blue is salaries over a hundred thousand.

28:58

These this is what I chose from looking at your census and drawing a line, you know, just where I thought was logical.

29:04

The ranges can be set at any level, and that's what I was saying earlier.

29:08

There's like hundreds of ways you could think about this, and so I just picked what I thought was most logical.

29:14

The first slide here, just like last time is your baseline.

29:18

This is this is where you are this is current employee contributions, um, you know, in all the tiers.

29:26

So that's why they're the same.

29:33

So in this example, this example shows raising the employer contributions five percent for the lowest salary tier, leaving the middle salary range the same, and then decreasing the employer contributions six percent for the higher 100 plus.

29:55

It's a pretty big jump if you actually look from current to where the where that would put people.

30:00

So I'm not sure if you know the city would be willing to do that, but it would be that's what it would take for it to be budget neutral in this scenario.

30:18

Then in this um final example, this would put an additional seven percent employer increase for the lowest salary tier on the dependent tiers, and then just add 40 dollars flat contribution for them for all the other all the others.

30:35

So 40 a month is what it would take to make that budget neutral.

30:41

So you can kind of see it's just kind of thought provoking about the ways you could do it.

30:46

Um, so Brina, what are you defining as budget neutral?

30:52

So, so really what we're doing is we're looking at the um employee contributions on that low tier and setting them where it seems logical and then backing in to what we would have to do to make up that money.

31:08

That's what I would consider.

31:09

But what do you I maybe I'm not making myself clear?

31:12

What are you trying to make up?

31:13

Are you trying to get it to 25%?

31:16

Is that what you're trying to do?

31:17

No, in these in these scenarios, it just it stays the same.

31:21

You're not gaining anything in these particular scenarios, you're just making up for what you added, which you gave additional to the lowest tier.

31:29

Okay, you're simply um lowering it here and raising it here.

31:35

Correct, correct.

31:37

Sure, council member areas.

31:40

All right, um, this is all great information, but I I don't and obviously you could skin the cat however you want.

31:46

There's different scenarios, but have you made any scenarios where we're just literally reducing the ER c cost just to see what that would look like?

31:53

Because you know, I think on slide number two, you had like a six percent cost for the higher tiers.

31:58

Like, are there scenarios where we're just reducing cost and not really adding any more I mean we could we could I don't know if you would get it through but yes absolutely and who where would you say is the highest um bracket for the ER costs is it the dark blue the pink or the light blue um well right now it's right now it's the same right because we don't have things divided up by salary but so in your in your today world the employer contribution is the same.

32:28

Okay is that what you asked I don't I wanted to know like which bracket is the one that's really spending the most on ER cost.

32:35

Oh that would definitely be a deeper dive because that's where I would definitely reduce it by because I in one scenario you had the light blue being reduced and none the other ones weren't reduced um because you're looking at 5.7 on ER cost that's that's a lot of that would be a deeper dive for sure we that was not part of what we looked at.

32:51

Okay cool thank you.

32:53

Quick question last year and I'm sure council member Lanen can help me we had a 21 million dollar uh deficit between what we were spending on health care and what we were collecting in premiums is that correct council may you're nodding your head chair I think I had 20 million ish in my head so I think 21 is pretty accurate that's actually one of my questions I was going to ask at the end um the 10% that our employees pay as a cost share versus the 20 to 25 percent benchmark it'd be interesting to see and maybe that's something Mr.

33:28

Libby or Mr Pearson can look at uh would that make it to where we didn't have to subsidize by 20 ish million because uh council member diamond brought that up like it wasn't just our medical plan with good rates it was then 20 million dollars of property taxes essentially that were plugging that 20 million subsidies so maybe that's a further research we could do other side uh other cities I think the 20 to 25 percent was the number mentioned for other municipalities in Florida but would that make us to where we no longer had to subsidize it from the uh the increasing year over year increase we've been doing out of the general well you're you're getting to my question what would we have to do if we just did it boom not I don't know that we do it in one year but if you could what what could we do to get that 21 yeah I'm look like the rest of us were looking at this property tax thing and in addition to that we had to replenish the trust fund for health care with another five million dollars because that fund was was down to almost zero so can you have you calculated or can the auditors calculate what what we would have to do in one swoop to to eliminate that 21 million so overall all of these contribution strategies are based on those funding rates that mark presented which are 20 70 they're 75 or 75 percent above that so number one if you get your funding rates that correctly then there's not you won't have to like put in your you know million dollar help throughout the year it solves that and then yeah I think chairman and and uh members of the committee that's a important point to kind of level set from the last meeting uh is that these right these funding rates um are a result of the 75 percent roughly uh funding recommendation from actuaries to make sure your your premiums are actually sound which is really how this endeavor took place and we were retained to um work with you and councilman Salem and uh the committee to to find out how we can overcome that versus backfilling it every year with 20 25 million or whatever to make it more sustainable in doing that though these rates now are significantly inflated but they're but they're real right they're accurate uh and and it would require now it requires additional funds uh on a recurring basis right uh the that at least hopefully the city can plan for and forecast and make decisions on from the employer side and the employee side, but you got to figure out what that looks like in the in the past.

36:09

Obviously, most of that has been borne by the by the city and the employer and therefore the taxpayers.

36:14

So I just wanted to make sure we were all clear on that.

36:16

And and the other thing I would just mention what we showed I should say the Bailey group showed up roughly a five to seven million dollar savings just in changing the prescription um provider for our benefits, which is a very simple change, and you could even cover some of the drugs that might not be covered by the original plan by the new plan, and it would almost be seamless.

36:45

And so and anything you do in that regard is not included in these funding rates.

36:49

So it would help, you know, bridge that large gap.

36:53

I mean, here we are, June 16th.

36:56

The budget's gonna be presented by the mayor to to us in a month, roughly, and I I've got to believe that most of these decisions have have been made on benefits.

37:10

Sure.

37:11

So I I'm just not I'm very curious to see the budget to see if they have um listened to some of these recommendations, and are they taking advantage of some of these things, uh particularly as we look at the property tax.

37:26

Uh councilmember Diamond.

37:28

Thank you, Mr.

37:28

Chair.

37:29

So my thought on this is the same as it is with the telehealth stuff, which is we can't tell them to go fix the plan.

37:36

We can't.

37:37

They either fix the plan or they don't.

37:39

And by that I mean take these recommendations, find the savings, and then and in addition, shift some of the uh the burden on this back to the employees who have a very generous plan right now, right?

37:50

We can't do that.

37:51

All we can do is say we're not plugging it this year.

37:56

That's what we can do.

37:58

So the 20 million won't be there.

37:59

So for a finance committee, I I mean, I want to uh uh message to the administration that I plan on finance if I'm on it, or if I'm not, I'm gonna sit over there and be annoying and just be like, hey, don't plug the hole, fix the plan.

38:16

And I think people will be very upset if the administration hasn't thought through that.

38:20

I don't think they have is my best guess, but I hope they can.

38:24

Mr.

38:25

Parks.

38:27

Um there's a couple different things, and so I'm gonna actually talk on that point first.

38:31

I'm gonna go back to if the employees were to cover all of the increase.

38:34

I have those numbers as well.

38:36

So as they're going through the MBRC, yeah.

38:39

It's it's it's it's a high number, so and I'll get that.

38:43

So but what they've proposed at NBRC is what they were doing is basically increasing the employer contribution across the board for this proposed year and having and so setting up a new rate, like this is the new kind of you know, price of the premium, and then going forward increasing the employee and employer on a normal basis, which has not happened for the past 10 plus years.

39:05

So that is kind of what the proposal they have there.

39:08

That's they've also looked at different things to keep the cost down.

39:12

I have not group health has not come up yet, so I don't know what the numbers are, but I know that they've supposedly made certain adjustments to whether or not it's pharmacy and health to kind of keep the cost down there.

39:21

I cannot answer that question real quick.

39:23

As it relates to Councilmember Lane's thing, if you just increase the employee only, keep in mind we budget about 9.3 million dollars of employee cost.

39:33

If you added 21 million onto that, that's more than you're like tripling, so that is a very big increase.

39:39

The employer portion on just the premiums is 34 million dollars right now, because again, that number's been artificially low as well because of the separate contribution.

39:48

But if you did that, you would be talking about tripling rates.

39:51

So that is a very big number on that.

39:54

So that's something you just may need to consider.

39:56

I mean, and that's tough on some of those employment you know, can I and I'm gonna go to Councilmember Diamond.

40:02

I don't think anyone is suggesting this is a one-year fix.

40:05

We would never recommend that to anyone.

40:06

No, I'm but I think there's some we have presented some relatively painless ways, such as the prescription plan that could be implemented and and would not require a whole lot of change for any employees.

40:20

Yeah, and then you but I I think you have to look at premiums, but it's got to be done on a gradual basis.

40:27

And I think as it relates that, that's kind of what the goal is there as it relates to premiums.

40:31

I'm not sure that they're necessarily planning on changing firms.

40:33

Again, I have not that has not been presented yet, so I can understand.

40:37

They've alluded that they've again looked at some different things, made certain adjustments and stuff like that as they're trying to go forward.

40:43

So, but I don't know all that information.

40:45

Is obviously they're still working through the process of finalizing their budget, but I did want to kind of put that on your radar just so you had it, you know, and then also the severity, just because I don't know that we always know how much money we're talking about, you know, like on the 21 versus the 90.

40:59

I'll make one other comment, then I'll go to Mr.

41:01

Councilmember Diamond.

41:03

I think we're beyond tweaks in the plan.

41:07

And with what we're facing from the from the property tax thing.

41:12

I think uh tweaks have been have been handled in this plan for the last 10 years, which was I think the last time anything significant was was done to rates and such.

41:24

I think we need to get beyond that.

41:26

Councilmember Diamond.

41:27

Yeah, I yeah, I want to be clear because we're on the record and I won't I don't want to freak people out.

41:31

I agree with you.

41:32

I don't you don't triple um the employee costs overnight, you just don't do that.

41:37

Um but that being said, there's rarely silver silver bullets to any financial problem in business.

41:43

That's just that rarely happens, but there's small tweaks, there's big changes, there's moderate changes.

41:48

It's gonna have to be like 20 different things done all over the course of a couple years to get this thing uh into a better shape.

41:55

So I just and and simply moving the plug from employer contribution from plug doesn't really save us any money, it's just putting it into a different line item and maybe projecting out a little bit more uh intelligently, but that doesn't I don't really guess anywhere either.

42:09

Um so I look, I do think this thing is gonna pass.

42:12

Um I'm gonna say it a thousand times, it's gonna pass, and then tougher and tougher decisions are gonna have to be made the sooner they get made, the better off we are.

42:22

Who's next?

42:24

Sherry.

42:26

Hello, Sherry Bignet with the Bailey group.

42:30

Um I am here to talk a little bit about your stop loss coverage and what is happening there.

42:36

We did take it out to market um to get a general idea of what is uh out there.

42:43

I will caveat that by saying it is extremely early to be getting stop loss quotes.

42:52

So everything that I am going to talk about today is very very preliminary and will likely not uh be what you find in another three or four months when they actually start working on stop loss.

43:06

Sherry, can you explain what stop loss is for those that are yeah, for sure, definitely.

43:12

Thank you for reminding me.

43:13

It was on my radar to do, and then I forgot.

43:15

So stop loss coverage covers catastrophic claimants.

43:20

So we with your current contract, you have a million dollar stop loss contract, which means that if there is an individual who has claims over a million dollars, any amount over that million dollars is reimbursed by an insurance contract.

43:38

So it's not that claim over a million dollars is not paid for by the city.

43:43

This helps protect from these very catastrophic expenses.

43:47

I know a million dollars seems really high.

43:50

Um I have had uh in my groups I I handle four three or four groups basically total, and in my groups, I have seen um million dollar con claims uh almost every single year by one of the three or four groups that I'm handling.

44:10

So it's happening out there, they're not unusual to see these really large claims happening right now.

44:18

Um, and so you pay a premium to the insurance company to administer or to provide this extra insurance coverage over and above.

44:28

Uh, there are some rules and stipulations, and I'll get into that a little bit as we look at the actual quotes in a minute, as far as what periods of time are covered by stop loss coverages and things of that sort.

44:41

But to get into uh before we get there, one thing that we also did is we did what's called a specific deductible analysis.

44:50

And what this does is it looks to see whether that million dollars is the right fit for you.

44:57

And I will just caveat it at the beginning and say it is about where you need to be based on the calculations.

45:04

So if you take a look at this, the first line that's black there shows your current contract.

45:11

So you have a million-dollar specific deductible level.

45:14

Your current premium for that coverage is sixteen dollars and sixty cents per employee per month, so you're paying eight hundred and thirteen thousand dollars for this particular coverage, and then what you'd see down below there is what our estimates are based on actuarial data on where we think the premium would go or should be roughly based on a big scope of businesses, not just one or two companies, but a big, very large group of businesses that we handle stop loss coverage for.

45:54

So if we were to lower it to $800,000, we would expect actually the premium to be $19.70.

46:03

You're actually starting a little higher than where we would expect you to be right now.

46:09

So you can see that that would increase your premiums there by $38,000.

46:17

That's not right.

46:18

That's the savings.

46:18

Sorry.

46:20

Annual premium would then be $900 almost a million dollars, $965,000.

46:25

And then at $900,000 in premium, we'd see, or in spec level, we'd see a premium of about $741,000.

46:34

Now under that, you see a million dollars.

46:37

And this is what our book of business is showing a million dollars in premium should be.

46:42

Instead of the $1660 that you're currently paying, we're showing our book of businesses at about $11.97.

46:50

So your premium compared to our book of business is larger, is higher.

46:55

Sherry, can I ask you quickly?

46:57

Is it is that stop loss portion of this bid out separately?

47:03

The city has a separate bid out for the stop loss portion of our insurance.

47:10

They should.

47:10

However, currently your coverage is carved in with Blue Cross and Blue Shield, which means it's a part of your Blue Cross and Blue Shield contract.

47:19

It is typically, however, a separate contract, and we would recommend that you bid that out.

47:25

I actually have some preliminary, very preliminary quotes again.

47:30

Okay.

47:32

So then underneath that you'll also see what it would be if we were to increase the level to 1.1 million and then 1.2 million.

47:42

You'll notice down towards the bottom, it shows the savings conversion to frequency.

47:48

Those numbers represent how many people would need to go over that million dollars for it to make sense to switch the um the spec level.

48:00

So if you look at the $1.1 million, for example, we're showing a savings of about $53,000 per year, and it would take $1.14 people.

48:11

Obviously, we don't have $1.14 people that hit it, but basically, if you have two people that have claims over a million dollars within the group, then you could see some you're no longer seeing savings by making that change.

48:26

So ultimately, as I mentioned at the beginning of this page, we are seeing that the million dollars is probably the right fit for you.

48:34

Now it this again is very preliminary.

48:37

We don't have final quotes, we don't have final numbers with your renewal.

48:41

So this is just an estimation based on the actual numbers.

48:44

Who who drives the process?

48:49

Whether this is included in the um Florida blue, or it's done separately on a separate bid.

48:56

Is that the third party administrator?

48:59

Like for us being Gallagher, does Gallagher drive that process?

49:03

Normally, as a broker, your broker would be sending out RFPs in conjunction, usually with your purchasing department.

49:13

Okay.

49:14

Yes.

49:15

Please, Mr.

49:16

Peterson.

49:17

Through the chair.

49:18

Just a question for you.

49:20

Sherry, is it?

49:21

Yes.

49:21

If if the city, if Florida Blue was not covering the stop loss, would the city be responsible for covering those claims above the million dollars and then have to seek reimbursement or fight for lack of better word?

49:37

Yeah, minimum.

49:38

Yeah, I'll talk about some processes that help protect you in that process as well.

49:44

Yeah.

49:46

So as I mentioned, we did go out to bid to get some very preliminary quotes.

49:51

I actually requested quotes from 15 carriers.

49:54

At this point in time, we actually only received three bids, I would say estimations really is what this is back at this point in time.

50:04

The others felt like it was too early to be able to provide any kind of data and weren't what weren't willing to provide that.

49:59

It was kind of done as a favor.

50:13

All of these are at a million dollars of spec level.

50:18

And again, in green, you'll see your current contract there.

50:22

And then the first two in blue are from partner RE or partnere.

50:28

They are an A-plus rated company.

50:30

And one thing that I think is really important to understand is where we go down, you'll see the specific contract.

50:38

Your current contract is what is called a paid contract, which means that it doesn't matter when the claim happened or what the incurred date of the claim was, as long as it was paid during the contract year.

50:51

It's going to be covered under the current contract.

50:55

The coverages that are the quotes that we are getting back are what we call 2412 contracts, which means that there the claims can be incurred the prior calendar year in your case, because you're a calendar year contract, plus the current plan contract year, but it has to be paid in the contract year.

51:20

So you have a 24 month period of time for incurring the claims, but they have to be paid during the 12 months of the contract year.

51:29

A good example would be let's say you have somebody who's in the hospital, they um get their hospitalization happened in 20.

51:39

We're gonna use the current contract just to kind of give you the example.

51:43

Let's say their hospitalization happened in 2025, however, it was towards the end of 2025, and their um the hospital bill didn't actually get paid by the insurance company by the city until in the calendar year 2026.

52:03

It would be covered under a 2412 contract, but if that hospitalization had happened in 2024, it would not be covered under the current uh under the 2412 contract because it's outside of that 24 month uh incurred dates period.

52:22

So 24-12 plans are gonna cost you more than a 12-month plan because they give you much more flexibility.

52:31

Absolutely, and we would absolutely never recommend that you put in place a 1212 contract because you absolutely are going to have claims that are going to be incurred in a period of time prior to your plan year that are being paid out.

52:48

That's what we call run out.

52:49

It happens very frequently, always, usually about three and a half, four months worth of run-out is there, but a big hospital claim can be even longer.

52:59

Do you know how many million dollar claims that the city of Jacksonville typically has in a year?

53:06

Uh one-ish.

53:08

One-ish.

53:09

One-ish.

53:09

Okay, on average, one-ish.

53:12

Um, so you can see there, the first line, you see the rate at $18.24.

53:19

Now, I want to make sure that you understand we do not have your renewal from Blue Cross for your stop loss.

53:28

I would absolutely expect there to be a bigger than 10% increase in stop loss premiums.

53:36

I don't know what that would be at this point in time, but it's very likely that we could see that increase there.

53:43

Um, stop loss.

53:44

We're I'm actually budgeting for my groups right now.

53:47

I'm budgeting a 20% increase.

53:49

The stop loss market is tough right now, and so I am budgeting a pretty high 20% increase in my for my stop loss groups.

53:56

So 9% uh almost uh almost 10% is what the partner re, which is the cheapest, is coming in at.

54:04

Uh, it is not a final number, as I mentioned, it would require pending large claims.

54:10

Usually we need claims up through about September to be able to finalize these numbers.

54:16

But this does include what's called a no-new laser.

54:21

Right now, you don't have any lasers, which means that everybody on your group is covered on the plan.

54:28

If anybody hits over a million dollars, it's good.

54:31

But you could end up with somebody who has a very very horrible disease that the carriers decide that they want to either increase the deductible.

54:29

So instead of being a million dollars, maybe they're not going to cover that person until they hit two million or three million, or you could have them exclude that person completely, and that's what's called lasering.

54:54

Our contracts, we always try to include a no new laser into the contract.

54:59

This contract also would include a 50% rate cap.

55:05

So if the if you had a really horrible year and three or four people hit your million dollars, then the next year the most that the insurance carrier could increase the rates is by 50%.

55:18

We don't see that.

55:20

I have actually seen that be used.

55:23

The rate cap on several of my groups over the last few years because the coverage is really, like I said, stop loss is rough right now.

55:33

So the next blue line is the same quote.

55:38

You'll notice that the employee specific rate is the same at $18.24.

55:44

But it includes what's called a gene therapy coverage, and I'm going to talk about that in just a few minutes.

55:50

This is a super important coverage that we are including in most of all of our contracts.

55:55

At the current level, it's at $4.75 per employee per month.

56:00

That does increase your overall cost for this coverage pretty substantially.

56:05

However, as you'll see in just a few minutes, it's a very important type of product to include it for stop loss coverage because these could be super expensive.

56:15

Then we have a Sun Life set of quotes, they're coming in at 22.41% with a 50% uh rate increase if we were to add the gene therapy, and voya is the last one, and they are actually even higher.

56:34

So if we take a look at the next page, we have what's uh I mentioned I wanted to talk a little bit about is the gene therapy solution.

56:42

So gene therapy solution, as I mentioned, the cost for this is $4.75, and this basically is going to provide some additional coverage for super super expensive FDA-approved gene and cell therapy medications.

57:02

You'll see a couple of examples listed down here under the high value treatment support, and I do not pronounce prescription names very well or disease names in these particular cases.

57:16

There's um some on there, but I will mention hemophilia, which I think is a very important one.

57:22

This medication actually cures hemophilia, which is amazing, but it comes at a very large price tag of 3.5 million dollars.

57:34

It's a one-time uh dosage, so it wouldn't be an ongoing thing because it cures the medic the disease, but it does have a very high price tag to it, and so we like to have this coverage added on to our stop loss coverages because obviously you have a three and a half million dollar claim on your stop loss coverage.

57:57

That's gonna end up costing you a whole lot on your stop loss coverage in the future because it would increase the premium.

58:06

So, what this basically does is it takes that out of the equation and you end up not having to pay that.

58:13

It's actually almost an additional insurance on top of an uh of insurance.

58:18

So there's some examples.

58:20

The current um GTS or gene therapy solution product covers 14 medications, and that would be the as I mentioned, the second pro uh of the two.

58:31

So I want to give you a quick uh case study.

58:34

I'm actually going to turn it over to Sabrina, who has a little bit more experience with actually a gene therapy case.

58:42

I this is not my group, but she ha has more understanding of it, so I'll turn it over to her.

58:48

Yeah, so we've actually had two gene therapy cases in all of our groups.

58:54

They say they're one in a million, but I guess you know we've had two soon.

58:57

But in this particular scenario, for one of our groups, um, an infant claimant required um like one of the ones that she mentioned, which I can't pronounce either, a one-time curative gene therapy that need to be admitted, and it has to be done quickly, like it's an infant that's just born, it has to be administered right away.

59:14

Um, everything got approved.

59:16

And in this situation, the infant was cured and lives a normal life, and the plan costs avoided the the claim was 2.3 million dollars, and so they saved 1.8 million attributable to the stop loss, and then 500,000 and in direct plan impact.

59:33

So it's that kind of stuff.

59:34

It's like a cost, but it's a it's a it's a risk that you're covering that could be like an explosive risk.

59:41

And and we've had two groups that have highly benefited from it.

59:49

All right, and then the last piece that I wanted to mention, it does address uh what Mr.

59:54

Peterson kind of brought up.

59:57

One of the advantages that you have when your stop loss coverage is carved in, like it is currently with Blue Cross, is that they the city is actually not ever charged for claims over a million dollars.

1:00:10

When they receive their usually monthly bill, that amount is actually just subtracted out, so they never have to pay those claims out.

1:00:19

When you have a separate stop loss carrier, like if we were to move to partnery, then you are going to have to pay that amount over and above a million dollars, submit a claim and be reimbursed.

1:00:32

However, we do have programs that are available to help quicken that process so that you don't have to uh wait for that.

1:00:40

It actually pays within 72 hours through the M1 advance program.

1:00:45

So when we see a claim that's going to be over that million dollar mark, especially if it's a pretty substantial number, we can provide them with a quick amount of data and they can turn around and reimburse the group within seventy-two hours.

1:00:59

So you're not having to worry about that cash flow situation in this particular case.

1:01:06

Any questions about stop loss?

1:01:13

All right.

1:01:14

Well, then I'm gonna turn it over to Travis to rasp us all up.

1:01:18

Do you need me to click or you got the quicker?

1:01:22

Yeah.

1:01:24

Thank you.

1:01:25

And uh I know the committee um through the chair, is uh probably been very riveting uh discussion over these last six months, and probably subject matter experts by now.

1:01:36

So thanks for indulging us.

1:01:37

And I know I want to thank Madison Kofi, Mark Bailey who aren't with us today.

1:01:42

We've all been kind of tag team in this exercise with a lot of others and uh for their help.

1:01:46

And I know Sabrina mentioned earlier that Mary DePerna, Kelly O'Leary, um obviously um Councilman Salem is chair and the committee being great with just various information sharing with us so we could carry out this endeavor.

1:02:00

Uh we're gonna start with just and this will be a pretty quick wrap up, and obviously we're available for any questions.

1:02:06

And you know, look, we knew this was about a six to seven month project uh that would kind of coincide with your respective um you know budget prep and planning and in fiscal year and so forth, particularly if any changes are considered uh in time for your what's a January one plan year for the city of Jacksonville.

1:02:27

Um so the this timeline obviously outlines that I will tell you that it obviously from what we're concerned.

1:02:33

Well, this may be our last presentation uh in effort uh with the committee or with the city, we're available for weeks or months to come if there's any other questions that you may have, uh, and so forth.

1:02:44

As you look at the timeline here, clearly we started is um, yeah.

1:02:50

Can I I'm sorry?

1:02:51

I I think that's an important point.

1:02:54

The health insurance plan is on the January one to December 31 cycle versus our budget, which is October 1.

1:03:02

So there are opportunities I would think to make changes um with during the budget process, which would still be months before this actually kicks in in January 1.

1:03:16

I I assume that's an advantage to making changes that that uh that three month difference there.

1:03:24

Yes, sir.

1:03:25

Uh well stated and uh I mean obviously clearly with a group of your size whether it be the curement for stop loss for PBM for pharmacy for TPA we'll talk about all that here momentarily.

1:03:40

There's timelines in place I'm sure there's certain agreements or contracts my guess is some of this has been taking place as administration witnesses it and just our subsequent meeting with with uh Kelly O'Leary and others there's there's some of these things that have been been worked on and and I'll get into a little bit of this uh as we go through but no you're you're exactly uh correct chairman um in January when we started the pharmacy effort uh clearly as you mentioned earlier there was a significant amount of savings and and and in fairness to um obviously your benefits team your your existing broker as well as um you know the mayor's office particularly with Miss Oleary that oversees uh this uh particular uh let's call it department um there the rebates lag as we mentioned before chairman of the committee so y'all are uh paid in a from an annual basis on that uh and those should any day now in June or July be um paid to the city and those are a result of the prior period of time which the contract uh was strengthened from a rebate uh standpoint from what we understand the information those rebates just were not known until well into this exercise that may tighten that may um close some of the gap on some of the respective savings but we still think that a significant amount uh is involved and we'll get in that second these next two slides are pretty redundant but uh in essentially the first couple months we focused on uh a pharmacy review very extensively uh moving into March we looked into uh repricing as it relates to your your TPA or third party administrator call it an insurance carrier in this case that's Florida Blue or Blue Cross Blue Shield and then in in April and May we started looking into clearly your benefits eligible population which was part of our scope of work as it relates to who is covered including any in other agencies uh within um city government uh obviously you have three of those we'll talk about that in a second uh and then in May and then and now June whether it be stop loss contribution strategies really what's been the um merit of this exercise and I think Mr.

1:06:00

Parks was was spot on and kind of what he mentioned as it relates to budgetarily you know getting your your funding or your premiums where they were clearly accurate and and um you know I really spoke to what the cost of your plan was versus you know just um using ARPA dollars you know as y'all remember a few years ago to to close some of those gaps and shortfalls and and those days are gone as we know okay in this next slide you will see that uh really really the same thing won't spend a whole lot of time on this and and get in the meats of kind of our recommendations to summarize them you know just to to hit one more time as it relates to um you know the the few agencies um that were were covered whether it be the Regional Planning Council and so forth um you know we conducted some work there and and made some recommendations uh obviously with a caveat being to to ensure that you know uh you're compliant there as you look with work with your general counsel's office accordingly to get to the kind of meat of the uh really results of the six months you'll see some of the key findings here uh on this slide and that relates to clearly your your pharmacy spend uh not necessarily uncommon with with groups of your size or smaller groups that uh diabetes was a a top tier uh pharmacy class as it relates to cost uh followed by inflammatory inflammatory conditions.

1:07:35

And then as we looked at the PBM marketplace, Express CRIPS, which is really the dominant player uh which obviously CVS uh and optim are as well uh showed significant um results from our our analysis.

1:07:50

And we still um you know stand by uh the fact that carving out your pharmacy um you know just as we talked momentarily ago about your stop loss, particularly from an aggressive market analysis to create, you know, some competitiveness for a group of the size of the city of Jacksonville is definitely the way to go.

1:08:17

I want to say we've got all but two of our groups, and there's some extenuated circumstances that are carved out from a pharmacy.

1:08:26

And my recollection is when police and fire pulled out, they they switched to express scripts as well, and I think have had the same kind of savings.

1:08:36

Is that correct?

1:08:37

Yes, sir.

1:08:38

And those have been demonstrated year over year, and unfortunately, when your pharmacy spend um you know increases, which we're seeing that with once again gene therapy drugs, some of your biosimilars, your specialty drugs, your GLPs are a whole nother issue, even if they're not just if they're not allowed to cover weight loss, those rebates ramp up over that time, and we look at it constantly and make sure the contracts have escalators each year, even when they're a three-year agreement, which typically they're at least three years.

1:09:08

But uh, but but chairman, you're you're exactly correct.

1:09:11

And and look, you when you put it to market um, and uh you know, your incumbent in this case is is uh you know, able to evaluate on a carved in basis, and hopefully they sharpen their pencil significantly, and the outcome is good for the employees and the city and the taxpayers.

1:09:30

Okay, as you look down, we'll go uh let's go left to right.

1:09:33

The medical repricing, this is kind of the order we did it.

1:09:35

You'll see that uh both our carrier reported repricing as well as a tool that we have uh to look at discount analysis as it relates to provider network, showed that your incumbent medical administrator, also known as Blue Cross or Florida Blue, uh had your lowest overall allow cost.

1:09:53

I think it was great to validate that.

1:09:55

You've got about a little over 72% overall discount as it relates to and clearly in the the hospital or inpatient cares where that really matters.

1:10:07

So our stated recommendation uh is and and was to maintain uh your ASO relationship.

1:10:14

That's another acronym for your carrier, your third-party administrator, and that uh who offers the deepest discount arrangements.

1:10:21

And as you look at it and a good question earlier that that came from either councilman Diamond or uh Chair Salem on this, is that you've you've really got three three-legged stool.

1:10:33

You've got obviously your TPA, which clearly and what I just stated, we feel real good about.

1:10:38

You've also got two carved in uh components as it relates to your PBM, uh, and then the the third would relate to your stop loss.

1:10:48

Um and we're not saying that it's extremely over uh uncommon to have uh one or both of those carved in, but uh from what we've seen in the marketplace, particularly in the stop loss market and the PBM market, is that many take cases, those are carved out.

1:11:05

There are a lot of players there, and and uh they're able to uh offer some significant savings.

1:11:10

Um as you look at uh subsidiaries and government, you'll see that we identified about 250 additional employees across three entities in the COJ benefits uh program, best best practice site includes separate experience tracking, clear funding, written participation agreements, and transparent reporting.

1:11:30

Obviously, it's the decision of the city, you know, on whether such entities uh continue to be offered benefits under the city's plan and what that looks like from a compliance standpoint.

1:11:45

That's why we we put in there that middle bullet point about um governmental plan status and partnering with uh from an ERISA standpoint.

1:11:54

Okay, and then as you go to the last um piece here about population benchmarking funding, we've significantly covered that today and um, you know, um we'll uh from a from a contribution standpoint, particularly is also as it relates to plan design um strategies in terms of how each plan are is uh is structured.

1:12:18

Overall recommendations.

1:12:20

Uh you will see that uh you know, clearly on the first bullet point, this just reiterates uh what we mentioned uh in terms of your ASO or carrier provider, once again that being Blue Cross, that uh the city is in the right um spot there at this time.

1:12:29

Uh the second recommendation was the PBM marketing carve out.

1:12:42

Um you'll see that it speaks to you know some some pretty significant savings there based on how your rebate and your some changes that were made in these last plan years result, um, could that be reduced some uh and come underneath that 5.2 or so million dollars?

1:13:02

Uh if so, we we still think there's a great opportunity there and the administration could be under further negotiations or have been over these last six months.

1:13:12

Um the third thing would be funding and contributions.

1:13:15

Um look, you know, to to me that's been the biggest issue, and I think what alerted um, you know, not just the city council but the the city.

1:13:24

We've we've a lot has changed since um you know y'all selected us to conduct this effort, particularly with the property tax uh, you know, reform of constitutional amendments.

1:13:35

So I would think what Mr.

1:13:36

Parks mentioned earlier is these numbers are real.

1:13:40

You saw the contributions of uh roughly about 75 percent.

1:13:44

I want to say, and I think this was covered by Martin Bailey or Sabrina in the prior meeting that seemed to be on top of what their broker Gallagher had suggested based on some information we got from the insurance committee level.

1:13:57

Uh so I don't think there's any conflict uh there or or disagreement.

1:14:02

Uh however, there's really really only a few ways to get there, and clearly um to not put it on the backs of just the employees over a period of time, which I think is the wise uh way to do any of this.

1:14:15

Um, you know, you've clearly got some ways I think you can continue to make your plans more cost effective, uh, whether it's plan designs, whether it's the stop loss, whether it's the PBM and the pharmacy, could some of that have a little disruption to the end user, the member.

1:14:30

Um, sure, it can.

1:14:32

We've outlined a lot of that, particularly on the pharmacy side, but we're seeing all other employers, public and private sector, uh, make such changes over time, and uh clearly that'll impact uh quite frankly budgetarily what the what the share is from the employee and from the uh employer.

1:14:51

If these some of these changes are made, uh obviously that'll reduce the burden on the employee and and uh the city or the taxpayer.

1:14:58

And then you mentioned you see the stop loss marketing, just echoing that.

1:15:02

And and look, I I think that over a period of time, over a number of years, it's clear that the employee contribution side and the plans largely uh were kept the same and there wasn't a lot of changes, and we've just seen so much volatility from high cost claimants, pharmacy spend, uh, and some of the pressures budgetarily for the city that look like uh that may continue or get worse that now you've got a little bit of the perfect storm, and I think uh in terms of once again what the auditor's office and you know is spoke about as well as this committee to kind of write size, but also really truly know what you're paying for and what it costs to to run your plan and your program and and what's affordable for the employees and the city chairman and the committee is most important.

1:15:48

And if and if that occurs with you know the uh the uh you know tasks we've completed, I think it's uh it's good good for everybody.

1:15:56

So thank you, and we'll answer any questions.

1:15:58

And again, the Bailey group um and uh you know our parent company NFP and Aon greatly appreciate the opportunity.

1:16:06

We've learned a lot and taken a lot of pride in this exercise.

1:16:09

Thank you.

1:16:10

First of all, let me thank Travis.

1:16:12

Thank you and the team.

1:16:14

Uh I've enjoyed this whole analysis.

1:16:17

It just uh proves to me that there are significant savings here that go well beyond impact on the employee and their dependents.

1:16:26

There are a lot of other things that can be done to save money that that uh, and you you just pointed them out that could be implemented without uh too much disruption to to the people.

1:16:38

I've got uh Mary, did you want to say anything?

1:16:42

Yes, uh thank you through the chair.

1:16:45

With respect to the um additional organizations that participate in our benefit plan, um we did reach out to our ERISA attorneys uh and OGC and ask them to kind of take a look at it.

1:16:58

The three entities were First Coast Workforce Development Consortium, Northeast Florida Regional Council, and the Jacksonville Housing Authority.

1:17:06

And the discussion was with respect to whether or not their participation in our program would in any way jeopardize our status as an ERISA exempt governmental plan.

1:17:14

And after doing that analysis, uh based you know they didn't have a lot of time, but based on the information available to them and all the factors that they looked at, they determined that extending the opportunity for the employees of those organizations to be a part of our benefit plan would not compromise our status as an ERISA exempt governmental plan.

1:17:32

So I think that that puts to bed that discussion.

1:17:35

I just wanted to get that on the record for the committee.

1:17:37

Okay.

1:17:41

Your office always does an excellent job.

1:17:43

We've worked with you in some other capacities, and uh that that is what we suspected, but we wanted in our role to be uh, you know, be real careful, make sure that strong legal counsel looked at it.

1:17:54

We'll say that obviously that's the city's decision.

1:17:57

Obviously, if and and I would run that by Mary and the office to decide whether you continue to offer those employees.

1:18:04

But I think the biggest question would be is ensuring that they're priced correctly, right?

1:18:11

And from a contribution side that um those entities are paying their uh responsible share, and I think they understand that.

1:18:22

So I think kind of shine a light a little bit about that so the policymakers and the administration can continue uh to make decisions.

1:18:30

Uh it was was uh is the path forward, but thank you.

1:18:34

I I hope you won't mind taking a phone call or two as we get into the budget process.

1:18:39

I feel certain that one or many of us might be reaching out to to verify some numbers and that kind of thing.

1:18:47

So, but again, thank you so much, Travis.

1:18:50

It's been a great experience, and uh I see no one else in the queue, so we will adjourn.

1:18:56

Thank you.

1:18:57

Thank you all, appreciate it.

Discussion Breakdown — Share of Meeting
Fiscal Sustainability█████████████████████████████████████████████57%
Miscellaneous████████████████20%
Personnel Matters█████████████17%
Procedural███4%
Engineering And Infrastructure██2%
Summary of Proceedings

Final Doge Committee Meeting – June 16, 2026

The Doge committee held its final meeting, chaired by Councilmember Salem. Members reviewed updates on telehealth and the two percent budget lapse, and received the final presentation from the Bailey Group on city employee health insurance, covering contribution strategies, stop loss coverage, and overall recommendations.

Discussion Items

  • Telehealth Update: Council Auditor Philip Peterson compared the city's Telehealth (HealthLink Jacks, $1.5M cost) with the RightSite program (zero-cost contract). He noted they are separate programs; RightSite requires a 911 call, straining resources, while Telehealth has a dedicated line. The auditor disputed Telescope's claimed $11.1M in savings, recalculating it as $9.3M due to a math error (applying percentages to total encounters rather than only diverted ER visits). The administration agreed with the auditor's figure. Councilmember Diamond stated the finance committee would likely remove Telehealth funding in the upcoming budget. Councilmember Carlucci suggested evaluating actual ER diversion savings over three years to see if hospitals could realize city budget savings. Councilmember Arias asked about expanding RightSite hours and marketing; Diamond noted that action rests with the mayor and JFRD, and that RightSite would expand hours if the city fully adopted it.

  • Two Percent Lapse: Philip Peterson reported no movement; the administration is waiting for third-quarter projections (due by July 30). They plan to use the mayor's transfer authority for shortfalls, coming to council only if transfers exceed $500,000. Chair Salem supported keeping the lapse in place.

  • Employee Benefits and Stop Loss Review: The Bailey Group (Sabrina Abair, Sherry Bignet, Travis Cummings) presented findings and recommendations. Key points:

    • Current employee contribution is ~10% of premium; benchmark for similar public entities is 20-25%. Options for increasing contributions were shown, including salary-band approaches to protect lower-income employees. Budget-neutral scenarios were stressed.
    • Stop-loss coverage: Current premium is $16.60 PEPM with Florida Blue. Market quotes (preliminary) were lower, but the stop-loss market is tightening. A gene therapy solution (cost $4.75 PEPM) was recommended to cover high-cost one-time therapies.
    • Overall recommendations: Keep Blue Cross as third-party administrator (deepest discounts), carve out pharmacy benefit manager (PBM) for potential $5-7M savings, properly fund premiums at actuarily recommended 75% employer share, market stop loss separately, and pursue gradual employee contribution increases.
    • Councilmembers expressed concerns about the $21M annual budget gap and the impending property tax referendum. Diamond said the city cannot force administration changes but can signal not to backfill the deficit. Parks warned that tripling employee contributions to close the gap would be a large increase. Chair Salem noted that incremental tweaks have been insufficient and major changes are needed.

Key Outcomes

  • No formal votes were taken. The committee adjourned, concluding the Doge committee's work.
  • The Telehealth program's funding appears likely to be removed in the next budget, as signaled by Councilmember Diamond.
  • The two percent lapse will remain in place pending third-quarter projections, with the administration handling shortfalls via transfer authority.
  • The Bailey Group's recommendations will be used in upcoming budget discussions. Councilmembers indicated they will urge the administration to implement structural health plan changes, including PBM carve-out and proper funding rates, rather than relying on one-time subsidies.

Meeting Transcript

Good morning. Welcome to the final Doge meeting. Council members, I I just wanted to mention, I think I've said this before, but uh council elect uh president howland is has plans to go in a different direction in terms of this type of effort. So I indicated to him that we would wrap up the last item, which is this insurance issue today, and give him the maximum flexibility to move in any direction he wants to. So with that, let's begin with introductions to my far left. Stephen Libby, Council Research. Mary Stefopoulos, Office of General Counsel. Brian Parks, Council Auditors Office. Philip Peterson, Council Auditor. Good morning. Rory Diamond, District 13, the beaches. Ron Salem, group two at large. Morning, raw areas, district eleven. My gay district two. Will Lane and District 3 visit. Matt Carluccia at large group for just visiting. And are you going to be taking up the telehealth update? Yes, I am. Okay. Thank you. Yes, I am. And uh Councilmember Miller is hoping to make it might make it, might not, is what I've heard. Is there any public comment? None. Okay. Um, I know you've got uh a couple of telehealth updates, please, sir. Yes, sir, through the chair of the committee. So uh our office was asked to look into um kind of comparing the two programs telescope uh through the Health Link Jacks initiative and then the um right site or a right site like um provider. And uh so through conversations with both JFRD um with telescope and then with members of the mayor's office, uh we've ultimately come to the conclusion that the in their current form, these are two separate programs. Um to do a true cost-benefit analysis, we would need to to have programs that kind of lined up together and provided the same service. Um an easy um way to see that is is a dedicated phone line is set aside for uh Healthlink Jacks. There's a specific phone number 904 925 care, and you can call that or or a resident can call that and receive services from Health Link Jacks. Whereas the right site model in its current form, uh someone contacts 911. You're you're obviously aware of this, but in order to get to right site, you have to go through 911. And so that is a strain on 911 resources, it can be a strain on JFRD uh personnel depending on how the call is deployed. Um so it in the in that manner, there are two different programs. Um you obviously are aware of the clientele that they serve, uh, even though right site will take uh uninsured uh patients. Right now, their model is for uh insured patients, whereas telehealth is specifically for uninsured. Um, and then obviously the cost, we know that telehealth uh currently is a 1.5 million dollar cost to the city in the current year. Wright site is a zero cost contract. Um if right site were to expand into a different area or or expand their services to where we have a dedicated phone line, they're taking in more calls. I don't know that that would remain the same. Maybe it would, but until we until we got to that place, we wouldn't know. And then lastly, uh the usage um, very aware that you reading the con uh the report that this Doge committee adopted. Um right side just hasn't taken off given um a number of of instances. Um maybe it's lack of training, maybe it's lack of involvement, maybe it's lack of marketing. Uh, there's there's just not a dedicated push for a right site or a right side like concept. So in their current format, two totally different um programs while maybe having the overall same goal, um, they they don't serve the same purpose, and so it's difficult to do a cost benefit analysis. Uh, we were also asked to look into uh things that can I stop you right there and let council member diamond wanted to jump in. Uh I know uh thank you through the chair.

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