Housing Authority of Milwaukee Board Meeting – June 10, 2026

The Housing Authority of the City of Milwaukee (HACM) Board of Commissioners held a regular meeting at 4 p.m. on Wednesday, June 10, 2026, in City Hall Room 301A. The meeting covered a consent calendar, a public listening session, a contract amendment for elevator maintenance, a report on BDO accounting services, and a presentation on CMAP scores and corrective actions.

Consent Calendar

• The board unanimously approved all items on the consent agenda, as moved by a commissioner and seconded. Roll call recorded all ayes.

Public Comments & Testimony

• Betty Newton (Convent Heels resident, RAV secretary, RAV member) raised concerns about an unsafe ramp with cracks and a large hole, posing risks to wheelchair users. She also criticized the four-team maintenance model, citing a bathroom light out for over a year and a lack of on-site maintenance. She recommended placing ambassadors and using surrogate workers at no cost to HACM.
• Diana Hinton expressed concern about one-sided public safety reports that are not verified, and the lack of notification to residents involved in such reports.
• Mr. Sawyer (no affiliation stated) stated that HACM has not had a fully functional grievance procedure for at least five years, which could lower performance scores. He also raised issues about employee misconduct and residents having to intervene in conflicts.

Discussion Items

• Elevator Maintenance Contract Amendment – Tim Hoy (Procurement and Contracts Officer) and Ken Barbo (Chief Operations Officer for Program Services) presented a resolution to amend contract 23002 with Otis Elevator Company. The amendment adds $333,333 (not-to-exceed) and extends the contract through May 31, 2027, with an option for one additional year. Staff highlighted uninterrupted service, no price increase, and Otis's proven performance. Commissioners questioned response times, data tracking, and the lack of local bidders. Ken Barbo noted that after-hours calls are tracked by public safety and daytime calls by property managers, and agreed to request performance data for future renewals. The amendment was approved.
• BDO Accounting Services Update – Ken Barbo reported on the contract with BDO, a firm providing urgent accounting advice and technical assistance. Services included check-in meetings, cash management review, assistance with the Financial Data Schedule (FDS) submission to HUD (avoiding a failure to submit), and support on LLC audits that are behind schedule. BDO also helped draft an accounting policy and cost allocation plan for the sustainability plan. Commissioners asked about the timeline for completing LLC audits and the establishment of a finance committee. New CFO John Larson was introduced; a new COO will start July 6.
• CMAP 2025 Scores and Corrective Action Plan – Michael Tunovitz (co-president of CVR), Tracy Sheffield (SVP of CVR), and Tina Royalty (HCP Director) presented. CMAP (Section 8 Management Assistance Program) measures 14 indicators. The 2025 score was 34% (or 34 points out of 145). Corrective actions included implementing an API for rent reasonableness, increasing quality control, and improving enforcement tracking. For 2026 (first quarter), the agency is on track to earn 125 out of 145 points (86% compliance), placing it in the "standard" category (60-89%). High performer status requires 90% or higher. Discussion also covered the FSS program (93 mandatory slots, currently in the 50s-60s enrollment), the funding shortfall preventing new voucher issuance, and the PIC reporting rate issue (94% instead of 95% in December 2025). Commissioner Burrell raised concerns about customer service response times; Tracy Sheffield explained the call center callback feature and ticketing system.

Key Outcomes

• Elevator contract amendment approved – Motion passed unanimously (roll call: all ayes).
• CMAP progress noted – No formal vote, but the board acknowledged the improvement from 34% to 86% compliance so far in 2026.
• Request for performance data – Commissioners directed staff to obtain elevator response time data from Otis for the past contractual year to inform future renewals.
• FSS coordinator funding – Noted that HACM funds two full-time FSS coordinators but receives HUD funding for only half a position, covering the difference.
• Voucher issuance – Staff requested HUD to release HACM from shortfall; expected update at next board meeting.
• Adjournment – Motion carried to adjourn after no further business.