Human Relations Committee Meeting Summary - June 4, 2026
Put you back.
No, right.
Wonderful.
All right.
Welcome everybody.
Um, see here.
Welcome to the June 4th, 2026 meeting of the Human Relations Committee.
Um, we are beginning at 6 34 PM.
Hi, first meeting.
A special welcome to Mary.
Um, and if there are any attendees or not, but why are there's agenda copies available?
And I will now ask the principal management analysis analyst to take attendance by roll call.
Thank you, Chair.
Committee member McDonald.
Committee member point.
Committee member Smith and here.
Committee member Webb.
Here uh committee member Yan.
Excited.
Vice Chair Lester here and Chair Pat left here.
All right, moving on to minutes approval.
The minute for the May 7th, 2026 regular meeting have been delivered to committee members and posted on the city hall bulletin board.
Would any member of the public like to comment on the minutes?
Seeing none.
Uh if there are no corrections or additions, a motion is in order to approve these minutes.
Um we do have one online.
Oh, no.
We do not.
Okay, okay.
That's on the city logo.
Um, so no comments or corrections from either the public or my fellow committee members.
Seeing none, we will uh a motion is ordered to in order to approve these minutes.
Um, we do a show of hands.
Let's see.
We need to show hands or all those in favor.
Yeah, second.
Okay.
All right.
Uh let's see.
All those in favor say aye.
I decided to go on this.
Okay.
All right.
We'll move on to four oral communications from the public.
This portion of the meeting, the reports and wishing to address the committee on any matter that is not on the agenda.
Each speaker has the three minutes to make your comments.
State law prohibits the committee from acting on non-agenda items.
For those attending the meeting via Zoom, please use the raise your hand function or press star nine on your phone to make a comment.
The committee will receive in-person comments first.
And seeing none and done online.
So we're still working on uh finding partners for uh possible know your rights uh trainings uh in post-September.
Um, for the new committee member we're uh forming.
I know your rights training uh with respect to senior rights, um labor rights, and uh we've been uh working with the youth advisory committee to find what kind of uh know your rights training we would uh want to do there, which would most likely be like freedom of speech assembly or First Amendment rates, um in that respect, but uh hoping to have more information for you soon or after the meeting.
Wonderful.
Thank you, committee member for them.
Uh, there are any committee member questions.
Um attendees for public comments.
I'll move on to the civic participation ad hoc.
Uh the civic participation ad hoc committee will now present an oral update.
Uh no action will be taken outside.
Thank you, Chair.
Um, I'll also give a brief description of uh the civic participation ad hoc committee.
Um this work is focused on um collecting feedback from residents on um their engagement with the city or what is keeping them from engaging with the city.
Um originally we were doing this person with various groups, um, but we've um over the last year since I've been on the HRC have embarked on a journey of trying to uh reach folks that normally would that aren't already engaged.
Um so instead of um targeting neighborhood associations or other groups that are already familiar with the city, um, we decided to pivot to survey distribution.
Um so we have that information that we initially collected verbally and in person um via interviews with um those uh groups, and then we also have um now online surveys uh Google forms that were distributed in Spanish and Mandarin as well.
Um, and so I don't have any substantive updates since last month.
Eric and I are still working to find a way to um we we have the data collected, but we're in the process of organizing it so that we can present it to the committee uh and so that it could be used as a tool by staff and by council on how to improve civic participation with the city.
Several questions.
Yeah, thank you, Mr.
Lester.
Uh first one, sorry.
Oh, would you want to go?
Oh, sure.
I my uh question number one is can you share the Google form with me, us just though I know what the questions were on.
Um Laura, is that something that we could do?
Okay, perfect.
And then three was in terms of the survey target demographic, are we sort of aiming to diversify the folks getting the survey, right?
Versus just like friends passing to their friends, we're already civic engaged, et cetera.
Do you know what I mean?
Like my friends are already civic included, just not the people that you need for it.
Exactly.
Yeah, so like what is the mechanisms to sort of help get to the people that usually would not respond to these type of surveys.
Yeah, there were a few different mechanisms.
I I think it did start with like just folks that we know and like you know, share this with your neighbors, share this in um your distributions.
Um, and then I know that we did do survey collections at an event at City Hall plaza um that you know, caught people walking by.
Um, and so I yeah, I think in terms of um reaching folks that have like no engagement, no contact with the city whatsoever, that's where we kind of hit a barrier.
Um, and eventually um we we did hit a a deadline and we didn't want to skew too far from what the project originally was.
So we kind of had those confines there.
Um, but yeah, definitely would love to um I think this is like what we've realized is that this is ongoing work, and it's obviously civic participation is not going to be solved in one project, and so um, I'd I'd really like to see the committee revisit this and like consider that factor specifically of how do we get to folks that um are not even friends with somebody who's civically engaged with the city.
So thank you.
Then Camila McDonald, your question?
Um, yeah, a long time ago.
I was asked whether um important things from the city could be translated into Russian, and I said I would ask, and I asked a number of different people in different uh departments.
And none of them seemed to know whether that was being acted upon or not.
So I thought I'd bring it up again.
Um principal analyst, James, I think perhaps you can speak to that.
I can thank you, Chair, and thank you, committee member McDonald for the question.
Russian has been in the past a part of the city's default languages for translation of key documents.
That is based on thresholds that were established in federal and state law and guidelines.
Since the time that the city has offered Russian as a default language for translation, the Russian community population in Mountain View has decreased.
So Russian language materials are now available on request.
And we do rather than having hourly part-time interpreter staff on staff, interpreters on staff rather, we do send it to a third-party agency that we work with for translation services.
So things can be translated into Russian upon request.
Program staff who worked specifically with Russian-speaking popular or groups with large Russian-speaking populations, mostly at the senior center and in the rental housing division, do regularly request that translation or sometimes interpretation, for example, for rental housing hearings into Russian.
So it is available, but it's no longer the default.
So if somebody wants to request translation in writing or somebody at a meeting, who would they ask?
Any city staff member that they're working with that offers the program and they will go through our internal process to make that happen.
Thank you.
Thank you.
Yeah, thank you for that uh actual sharing with James.
And I'd like to add uh another comment on that.
Um it's good to good to be reminded that Russian used to be a um default language for the city, and as um as part of my I'm on the uh the know your rights ad hoc committee focusing on the uh senior rights, and so I'll keep in mind um the need for Russian translation because I also I remember from my past work with recycling outreach that uh by far the most requests for Russian translation were uh from the senior community community and especially the um the senior housing community.
Um so thank you for bringing that up.
And uh good to know that sounds like anybody can reach out to the city staff contact uh for program and they will be able to look at about the both channels, but it will continue fun.
Okay, wonderful.
Um moving on to the LGBTQ plus outreach committee.
Uh the LGBTQ plus outreach committee will present an oral update.
No action will be taken on this item.
Did we decide to do the update?
No.
Um principal analyst James, would you mind uh helping helping us with the update real quick on uh absolutely chair?
So the LGBTQ plus outreach committee had their kickoff meeting uh in May and began discussing strategies for uh having an outreach table at the city's Pride event together in Pride on June 20th here at City Hall Plaza.
Um additionally, they began discussing which organizations they could reach out to to partner with and extend their outreach into the community, um, including informal, more informal gatherings, I should say, like the Queer Book Club at Books Inc.
that meets regularly.
Um additionally, as part of that tabling station, the ad hoc committee discussed potential questions or brainstorming station ideas for something creative, um, like pinning an idea on the rainbow, I think was brought up as an option, or having interactive questions or some kind of giveaway to attract people to the table.
And then also in looking for a giveaway to potentially research and reach out to queer-owned businesses in the state.
So that's the direction that the committee is currently headed with the purpose of getting information on how the HRC can better support the LGBTQ plus community with programming in the coming year.
And then also in letting the LGBTQ plus community know about HRC's work.
Thank you very much.
Appreciate that.
Committee member, yes, yeah.
Okay.
Okay.
Um the Chamber of Commerce maintain a list of um queer owned businesses that we can access.
That seems like something.
Thank you for the question.
Committee member Yan.
I won't answer for the ad hoc committee members, but I will say that I did pick up their business directory brochure for that purpose at a training on the story.
Thank you.
All right.
Um I also have a comment regarding that work.
Um I know that Booksing is hosting a um clear meetup group right now.
It was Thursday at 6 30.
So I was unable to attend it, unfortunately.
But um, I have uh a friend who was planning on attending it, so I'll hopefully have a chat with him and see if there was interesting topics brought up.
Um wonderful.
Okay, so I believe we can now move on to item six, new business.
And our uh top topic is the Mountain View Police Department 2025 annual report.
Uh the commission will now receive a presentation on this from Chief Michael.
No action will be taken on this day.
Thank you, Chair.
Thank you, Vice Chair.
I'm Mike Henford.
With me is Captain Eric Crowell.
Uh, I was chair, we will be presenting the 2025 annual report.
Um, I I want the uh HRC know and the community to know that we are very happy to be here.
This is our presenting our annual report.
I think it's beginning to be a mature admin, and I think it's got topic.
Um we do save this annual report uh for this HRC meeting.
So it is now as of this evening uh on our website, and we will distribute it through our robust social media network, and I will send it directly uh to our stakeholder groups as well as chiefs advisory bodies, and we will put it in our city's uh email distribution list, but we saved it first uh to share with the HRC and to be on your agenda.
Um, so it is significant to us and very people to be here.
Uh it is a um a high-level summary of frankly the life's work of 143 and a half people uh that worked very hard to provide uh incredible public safety service to our community.
It was a large focus for 2025 to ensure that we were very responsive and aware of the needs of our community, uh, that we were listening to fears and concerns related to policing, whether it be uh local or national, and that we were really leaning in and engaging even more significantly than we have in the past, which is saying something, uh frankly.
Uh so you will see in your hiring a lot of uh new faces in our command staff ranks, but there is also a lot of movement within the organization that will greatly affect the long-term culture and uh development and continuity of operations with our staff.
So very purposeful selection with promotions, but also uh specialty positions and very important professional development focus to ensure that for many many years to come.
We have exceptional people that are well trained in positioned to take on leadership roles within.
With that, I will turn it over to Captain Crowell and we'll continue with the presentation.
Thank you, Chief.
Uh good evening.
Again, like Chief said, very excited to be here to share this information with you.
Obviously, there's a lot of information in this packet.
This is going to be like Chief mentioned a very high-level summary.
So hopefully we get everything in here that we've heard that we want to.
I guess I'm in the next slide.
Next slide.
Yeah, there we go.
So first, just go over quickly what we're going to cover tonight in a few of our categories.
As you can see, we're going to cover some little bit about our department demographics.
We'll go over some crime trends throughout the city, calls for service, over our professional standards units, some division updates with some of the different divisions we have within the department, some technology, and then kind of finish it off with an officer wellness and obviously be able to answer questions once we finish up at the end.
So with that, you can go to the next slide.
So we'll start out with our department demographics.
The Mountview Police Department is an incredibly diverse workforce.
We have employees who speak several different languages, and I'll highlight a few of them as you can see on the screen.
A lot of these languages are also our officers' primary languages, which is very nice to actually be able to come into the community with all these different languages.
So you can see there's American Sign Language, Arabic, Cantonese, Japanese, Portuguese, Russian, times two actually, Russian officers that speak, Spanish, Tagalog, and Vietnamese.
So you can see we have a lot of languages spoken, and this is just a testament to how we're able to uh communicate and interact with our community.
From a recruiting standpoint, we continue to hire through the best possible that we can to go out and serve the community every single day, not only from our sworn staff, but also our professional staff as well.
Um recruiting, like I mentioned, is a very high priority.
And uh in 2025, we were able to hire 12 full-time officers and additionally two uh reserve officers as well.
Um it's also worth noting as you can see, uh, we have more female sworn officers now than I can remember.
Um, and in 2025, that number actually jumped from 15% in 2024 to 20% in 2025.
And Chief, do you want to elaborate a little bit on that?
Yeah, I mean, I can just say that uh personally and professionally, this is the most diverse uh both by gender and ethnic makeup of our department has ever been.
Uh, 20% is gender diversity at our sworn ranks, so our officer ranks is significant.
It is the type of numbers that agencies aspire to and don't reach.
And I'm just thoroughly impressed with the exceptional uh candidates that are coming in.
It's a really great sign and a great bellwether for our industry, but really for our department.
Apologies for the dumb question.
Um, is the Mountain V police department now fully staffed, or are they still open?
Yeah, so uh um we will take questions at the but uh I'll answer that one.
We have virtually no, we have a couple of openings related to recent retirements, uh, but we do not really have a uh functional vacancy rate right now.
I think we have three vacant officer positions, um, but we filled up all of them with our last hiring process and a few people retired.
Uh, I will point out when when Captain Crowell's talking about the 12 hires uh of full-time officers that we hire.
We're an agency of 97 sworn officers.
That's not great at math, but I know that that's that is uh over 10% of hiring of our ranks.
In addition, uh we've had six probably uh maybe seven officers that carried over again their field training, their practical hands-on training with our officers in the previous year that continued into this uh 2025 year, uh, meaning that our our officers were training not just those 12, uh, but but easily another six from the previous year in 2025.
Thank you, Chief.
And just to touch on that as well, uh it's also an incredible testament to our field training officers who train all these new officers.
And I think at one point we had 10 officers and reserves in the training program at once, which is unheard of.
Um, and it was an incredible amount of work, but just a testament to our staff and the work they do to train uh these officers and get get them out to serve the community.
Um, and just finishing up a little bit about our department demographics.
And you can see that our racial demographics align fairly well with the city and the census that was taken in 2020.
Go through a couple of the numbers.
So white, we have 46%, a little over 46%.
Hispanic Latino, we're at 26.1%.
Asian Pacific Islander, about 19.4%, and then black African American is a 2.4%.
So just wanted to kind of highlight that that is aligned with our demographics from the uh stuff that's important.
Thank you, Captain Carroll.
If I could jump in, um, these are large umbrellas that uh you know we we draw from and try to mirror what our census says.
So you'll see 2020 census data in the pie graph to the right.
Um the Asian Pacific Islander category includes East Asians.
That is an area that I believe uh we would value in growing our officer ranks.
We have uh one native Hindi speaker within the department.
Uh but certainly we would love to see more applicants from that group.
We've spoken with some community uh leaders in the past and have been invited to recruiting organizations, but it doesn't tend to be a group that applies significantly to police agencies in the Bay Area.
I hope to see that change, and we're certainly uh uh interested in seeing those demographics kind of in a more nuanced way reflect our community as well.
Next slide.
Next slide, please.
So we're gonna get into some of our crime trends throughout the city.
Um crime trends are gonna be broken up into this slide and the next slide.
So, first is we're gonna talk about property crimes.
Um, and you can see in 2025, we actually had a slight decrease in our reported property crimes.
Um from 2024, we had 2855 reported property crimes, and then in 2025, we saw a slight decrease down to 2842.
Um, all of this data in our crime trends is also available on our uh public facing uh transparency dashboard, and I really really encourage everybody to go look at that.
Um it will have this stuff on it, but it will allow you to get a real granular go away.
Um this room is uh a little special right now, but we have a work around.
You Michael, do we know how long it'll take?
Is it like a real quick thing?
We're still connected.
Oh, yeah.
Um, either way.
It happened to downtown.
Um, I guess question or pause.
Yeah, I guess pause pause appropriate thing.
Oh, yeah, because if people are not able to access the back, it's not that was gonna be my question about whether or not the Asian number is I did.
We don't have a lot of East Asian officers.
You won't find a lot of East Asian.
No, no, I agree.
I'm actually shocked that the Foundation Officer.
Yeah, I'm actually shocked that that we were sent into the Asian officers.
Yeah, I think there's some London to be learned.
Yeah, but generational help.
So, the extent, things that we're doing.
I'm actually impressed.
You had many of the Asian officers that you did.
I didn't think about it.
That considering high respect profession in the aging community speaking at the first generation immigrant.
I'm like, I don't know if all that police officer work with that.
Stepmom, that is, yeah, if your stepson is a police.
That's a high time.
There we go.
I love it, but much less so as a question.
All right, folks.
You seem to be reconnected, um, confirming that if anybody were to join online, they'll be able to see.
And uh we can now continue.
Okay, thank you, Chair.
Um, so I think I left off talking about our transparency dashboard.
Um, so again, just want to reiterate and uh plug that that it is something that our crime analysts tirelessly on to be able to not only have this basic data, but give you the ability to really dive into it and see maybe just around your neighborhood or something else you're interested in, you can really break it down and interact with it.
It's really nice to do.
So I encourage everybody to check that out.
Um, a little bit more info about proper property crime trends uh from 2025.
Um you can see that um just under 29% of property crimes fall into the most general category, which is larceny.
Um, and this includes package thefts, mail thefts, bicycle thefts.
So as with years past, they generally fall the majority into that category.
Um, however, um we can turn to looking at okay.
Um we obviously continue to see uh people deaths uh predominantly in the higher density areas like downtown, so that's still something that it is uh a large number um that we're constantly looking at um to try to bring down.
Um and going through a couple more of the categories and some of the information that you see on the slide.
Um, a little over 9% of our cases involve burglaries, um, which is actually an almost 10% decline from last year, which is at about 17%.
So we're happy to see those numbers go down.
Um, and these types of cases and burglaries, these can be kind of what traditionally you would think of of somebody breaking into your home as a type of burglary, but it also includes um any home that's above like a parking structure, underground garage, those are considered burglaries as well.
If somebody's breaking into like a secure bike walker in a parking color parking garage underground, that is also considered a burglary.
So those are all in that same category as well as the traditional what people I think are more accustomed to is somebody breaking in your house.
So those are all in one category.
Are these data broken down by here?
Sorry, on the on the left side.
One question, sorry.
Um so uh and obviously our detectives work tireless tirelessly on the property crimes in terms of burglaries, so uh including the burglaries breeze into people's homes.
So um that's hopefully why we're seeing some drops in these numbers, is our detectives working really hard to stop some of the brutes.
Um, just a quick note about the categories.
These categories are all uniformed uh by the Federal Bureau of Investigation.
So these are the categories that we report to, so they would uh made universal universal, so it's easily to easier to record these crimes that we do have to follow one of the categories.
Next slide.
So the next division update or excuse me, next update crime trends wise, we're gonna go into our person crimes.
Um, a little bit from 24 to 2025, we did see a slight increase, but that increase um was only from 739 to 742.
Um, so it was it was an increase, but obviously uh however slight.
Um, I'm gonna check it out that quick.
Um, so as expected, also a lot of the majority of these fences felt uh fell into our simple assault category, which includes assaults with increase, um, unknown um assaults and unpartisan those assaults and also assaults with intimate partners violent as well fall into the simple assault category.
Um every one of these cases is obviously very important, deserves our attention.
However, it's important to recognize that some of the percentages represented by the more serious uh offense categories account for a very, very small portion of the incidents compared to the overall uh number.
So, just wanted to point that out.
Um, it's also important to note that some of the incidents may meet the legal definition of a category, like kidnapping is one of those examples, uh, but yet they differ significantly from what someone would think of like a stranger abduction.
Um, so the category may fall into that, but that obviously the word is is very alarming, but there is a difference in some might my prime might fall into that category, but it is not what we kind of associate with.
That's the worst case scenario.
Um, and again, I'm gonna plug our transparency dashboard on this to go.
This info is on there.
Uh, where you can take a look at it, refine it, um, dive deep into the data so you can really see what's going on on that.
Yeah, I would just say that in addition to that, um, transparency dashboard that access portal, we want it to be a living document.
So when you when you go online, please provide feedback.
That feedback is looked at by our staff and the document is updated regularly based on the feedback, what people are interested in uh and how it's working, and uh what they're finding value in.
My recommendation, although we're hoping to have it really functional in a mobile format.
There is so much data uh that it really becomes difficult to use on a mobile device, so an iPad or is best, but you can use it on uh you know what device as well.
Next slide.
Yes, please.
Um, and our crime analyst who runs our transparency dashboard, I believe there is a um course on there for feedback.
So if there's something you see uh your words are try to break it to see what you uh if there's something else that you want on there, and she can add it.
All right.
Uh next, we're going to talk about our emergency communication center.
I may refer to it as the ECC, it's just kind of reverend.
So, but it is our emergency communications center, which is our dispatch center.
Um, our emergency communication center is 24-7, seven days a week, 365 days a year.
Um, they are very, very highly skilled at what they do and what they have to information they have to take in.
Um, they're proficient in multiple dispatching disciplines, um, which is obviously includes answering emergency calls.
Um, that also includes um dispatching our police personnel just do calls for service that come in that might not fall under an emergency, dispatching our fire department um to emergency situations, and also providing uh emergency medical dispatch for our uminsula park rangers as well.
So they're doing all that at one time, um, which is it's an incredible amount of information that they take in and are able to decipher and put out correctly.
Um in 2025, we had almost 98,000 calls into our dispatch center, um, with almost 24,000 of those being 911 emergency calls.
Um, very proud to say that um over 98% of those emergency calls, the 911 calls um were answered within 10 seconds.
Uh as high of a number that is, it's even higher than 2024, um, which was just under 98%.
So they actually improved on that already incredibly high number with that amount of call volume, and it's just incredibly impressive and impressive and just a testament to their professionalism and their dedication to what they do every single day.
Right.
And I will just say when when they're not able to get to a call in 10 seconds, which is very rare, it generally is because we're getting 50 or 60 calls flooding the 911 line for some significant incident, and they're literally just transferring from one to the other, making sure if there's not a new structural set, um, which is its own R form.
What that's a procedure of that.
There we go.
Okay, special events and community outreach.
Um, this wasn't an initial slide that we've had it, frankly, but it's so significant to what's important to our community in 2025 that I wanted to make sure that we included it.
Of course, it's in our annual report.
Uh, but I wanted to make sure that we at least discussed at a high level of those many things that our officers do to engage and connect with our community.
You will see everything from uh motor officers driving in Santa Claus, on a fire truck, uh, for a tree lighting ceremony, uh, to our officers teaching limited self-defense classes, us teaching classes at St.
Antonasius uh church uh on Sundays to parents, including answering questions about pressing issues related to child safety, uh youth safety, and uh how they relate to immigration issues in the Mountain View Police Department.
We held many special meetings with community organizers and community groups, uh, specifically related to immigration enforcement and the role of Mountain View Police Department, just to circle back to that topic.
Mountain view police department does not engage uh or support civil immigration enforcement.
That has been our practice for way before it was state law for at least 28 years, the time that I've been here.
I suspect it's somewhere around 38 years, but we don't know for certain because it goes back beyond our records.
Uh but sharing that information at numerous community uh meetings and groups was significant.
We were listening to what was important to our community and finding ways to make sure that those messages were being shared.
That includes uh having a sergeant who is actually on the board of the day worker center and attended all 12 of the Neighborhood Center meetings uh being present with me, uh attending Capacito meetings.
Uh, you know, it's a very, very long list of the community outreach and engagement that we do.
But what I want you to know is that we both tailor it to the needs of our community, uh, and we bring in a lot of our staff to be part of it.
So it's not, you know, the the Chief Canfield and Captain Crowl show, it is a broad representation of our organization and it reflects our organization's values and culture when we do that.
That is one way that I believe that we continue for many, many generations the exceptional work that our police department does and how we are and uh reflects how we're woven into our community's tapestry.
That's very important.
Right?
A double advance in case it's slow.
There we go.
Oh, my boy.
We're good.
Um, Chief.
Uh we'll move on to talk about some of our divisions.
Um we'll talk about first our professional standards unit.
Um, professional standards unit reported directly to Chief Canfield.
Um, and it's occupied by one police sergeant.
Um, they handle both our awards and accommodations uh for our MVPD staff, as well as a thorough review and investigation of complaints and quality violations, along with significant incidents such as use of force and also vehicle pursuits all put through our professional standards.
Um in 2025, you can see that we initiated or responded to over 57,000 incidents or calls within the city.
Um, and in total, there were 13 uses of force.
Within those 37,000, there are over 37,000 incidents, um, which obviously equates to again, math isn't my strong suit, but uh it is uh about three hundredths of a percent of those uh roughly 37,000 calls that resulted in any Japanese of course.
Um our officers initiated 10 pursuits in 2025.
Um six of those pursuits resulted in apprehensions.
Uh, one resulted uh in a collision, unfortunately, by a suspect where they intentionally ran one of our patrol vehicles.
Um, no, I saw it at the vehicle day when they had it out in display.
That's why I got pushed.
Um lastly on this slide of our eight personnel complaints.
Uh two were sustained, five were unfounded, and one is still pending.
Slide, please.
Uh some further division updates.
We're gonna go into our traffic division.
Um traffic, obviously, continues to be a very high priority for not only the police department, uh, but also for the city.
Uh, we work um closely with our traffic engineering and transportation division um to make sure that we're collaborating and very as comprehensive as possible in our approach to traffic safety, knowing how much of a priority that is with all of our drivers um going through the city um every single day.
Um in 2025, our department issued um 7,764.
I'll just read the exact number uh traffic citations.
Um over 2,000 of those were actually traffic citations, and the remaining were parking uh violations for that number.
Um, in terms of accidents, we had 357 accidents that reported in the city in 2025.
Um, and one of those collisions unfortunately did turn out to be fatal.
Um, but we did have uh a little over 350 total accidents that were actually reported to us in 2025.
A lot of people keep it away.
I'm gonna push it twice, but I know it's gonna happen.
Uh, what it tends to be a lot of people's favorite topic is talking about our canines and our dogs that we have here at the police department.
Um, you can see two of our uh canines are pictured here.
We have canine Maya, who is with Officer Scholl, and then we have canine Atlas, who is with Officer Einfall.
Um, very proud to say that our uh canine program is one of the longest running programs in Santa Clara County.
I don't know the exact number, Chief.
The longest running in the whole of all of Northern California.
I believe it is the longest in Santa Clara County, continuous program.
That's the math.
All right, I have a lot of questions.
That's great.
So what's uh in 2025, we had 93 total uh deployments by our canine teams um in uh calls for service.
Um, and I'm gonna give a little bit of a preview here.
There's no picture yet, you'll have to wait for that one, but we do have a new canine who we just brought on board, his name is Doc.
Um, picture's not out there yet, but he just recently uh with Officer Lau finished his training.
Um, and he is out on the street working with Officer Lau as we speak, actually.
Um so very proud of that.
Uh Chief, do you want to give a little more about our canadian program?
Yeah, maybe just a little bit about those deployments.
Uh we utilize our canines for a number of different skills.
They look for uh missing persons, they can track somebody that we're looking for.
They can, and we use them to look for discarded items.
So if someone threw a stolen item into the bushes, it's pretty hard to find, but uh not for a dog, not for a very well-trained dog.
Um, so we utilize those our dogs for many, many things.
They are also, uh, although not Maya on the left, but Atlas on the right, they are trained in apprehension, uh, which is biting potentially, uh, but we are very purposeful about the the use of our dogs.
We actually train our dogs to a very high standard.
They are trained to what's called find an alert or find and hold.
Uh so they will search for someone when given a command to search for a missing person.
They will, or a person that we're seeking, rather not a missing person.
Uh, a person that fits our criteria uh that fits a very robust criteria required for using a dog in this manner.
We will search for them.
If a dog finds that person, they don't find them in Byton, which is the industry standard.
Our dogs will find and bark or alerts.
They will find them, sit down and stare at them and bark very loud and intimidating bark.
Uh and that first of all, the handlers are within a ropes line, uh, anyways, but that alerts the handler that we've found the person.
That takes a lot of extra training.
Uh in fact, I'll I'll tell you just frankly, uh, some agencies don't think that it can be done, which is why we film our training in this category because our dogs do it, they do it very well, uh, and it takes a lot of training.
We document it uh and we keep very uh very tight canine training records, but specifically for our searching and alerting, uh, because it's such an impressive skill.
That's a high level of training that you don't find in very many other agencies.
Uh, that are very, very common.
Chief.
Next slide.
Um, another one of our division updates we'll talk about is our youth services unit.
Um, our youth services unit has really been focused on supporting our youth in the community since about 1962.
So it's we're very, very proud of this program and what our uh youth services unit does, which uh it encompasses our school resource officers.
So the unit uh consists of one sergeant, um, three school resource officers, and then we have some part-time police assistants who are obviously all trained and dedicated to be responsive to our youth, not only at school but at home as well, at the direction uh uh in working collaborative with the school districts.
Um in addition to being the resources to the schools um uh in their parents, um, we run a couple of programs that are highlighted here that I'm gonna imagine that some of you have heard of, but they're very proud of these programs, very long-running programs.
Um, the first one we'll talk about is Cops that care.
Um, so cops that care in 2025 served almost 900 children.
Um what this is is um the in the holiday season, get together, get donations, uh, and lots of stuff for these children um that they might not normally have uh if they're underserved in the community.
Not only is it gifts for the holiday season, but it is also essentials um for uh children that need diapers or families that need diapers, hygiene kits, toothbrushes, toothpaste, all that kind of stuff that goes along with the gift.
So you can imagine the joy on a kid's face when they get a present that they might normally get and they get to pick it out from this event, but the parents also get those things that they that they just need.
So it we're very proud of this program, and our our youth services unit does a phenomenal job every year um serving this um you know almost 900 kids um in 2025 um tell me what ROAR stands for?
I knew somebody was gonna ask that, and I can never remember it.
I used to know it.
Um, I will find it.
I want me to talk about the Aurora program, or do you want to talk about it?
Uh you can talk specifically about the roar program, I'll get in the idea.
So the ROAR program, and I'm disappointed that I can't remember the acronym.
Fairly under the pressure.
Um, but the Roar program is a youth mentoring program that was created specifically to address concerns and issues uh at uh Graham Middle School, uh, where we bring in, we utilize eighth grade students to be uh hands-on mentors uh for sixth grade students uh who later graduate through these uh development programs and then go on to be the mentors in the eighth grade.
So our school resource officers work on life skills, mentoring, uh modeling good behavior, and that ROAR program uh is a modeling of kind of the big eighth graders that model these brand new kids in sixth grade.
Really uh the focus was to reduce the number of middle school fights to increase attendance to help uh youth not vape in the middle schools and to increase like overall kind of healthy behaviors and responsible behaviors, but not just because a school resource officer told these kids to do it, but because a kid that they're also looking up to.
So it both feeds the confidence of those counselors, but also enables the younger kids to look up to these youth.
Yeah, I can remember when this was a long time ago when my son was in third grade, I think it was, and um please came with me and one kid in my son's class was met for fun by the dog.
But kid apparently has either no involvement with dogs and was frightened by them, or had some negative experience one way or the other, and the officer who brought the dog was so patient with this boy.
And before he left, the boy hugged the dog and the officer.
And I thought that was just the best thing that could happen because I love dogs, and they do so much for kids.
They're the kids love our dogs.
Uh, our our generally our kids come to our dogs, our dogs don't go to the kids, but it depends on the community event.
Uh, but the dogs are always a big big hit.
And you to your I've seen your experience and firsthand as well as problem.
To answer your question, Roar stands for responsibility, ownership, ambition, and respect.
Okay.
Got it.
I will not forget that ever, ever again.
Um responsibility, ownership, ambition, and respect.
There you go.
Um, so that was that was our uh constantly care program.
Next, I want to talk about which is actually our award-winning Dreams and Futures program, which provides more of a fun and constructive character building activities for kids uh during the summer months, um, when they may not have that structure um in uh school life every single day.
It's it pretty much runs the entire month of July every year.
It's broken up into two sessions.
One is for our elementary school kids and one is for our middle school kids.
Um so each is two weeks where they do a variety of things from talk about uh healthy eating habits, they do outdoor activities, they do field trips.
Um it's really a phenomenal time.
Um it's uh it's an intense selection process where um these kids are selected to participate in the program with input from the school district, our school resource officers who work with staff every single day to really um identify these kids that really need it.
Um and it it's really a fun program to that.
It's very, very sought after.
Um, and our school resource officers and our youth services unit did a phenomenal job.
Um you can see that that served um a little over 100 kids last year in 2025 throughout those two weeks um in the summer month.
Um it's it's very rewarding.
We also have a lot of assistance from our great partners, like the REC department, El Community Health, Google, and also our Public Safety Foundation program, UCW.
We talked a little bit about the mentoring programs that also are school resource officers run, including Roar, which we all now know what it means, what the acronym stands for.
And we also have our the general Powell PAL mentoring program along with our POLGALS, which is a mentoring program specifically for female students as well.
That was created by female school resource officer, specific to some needs that she was seeing at Crintenden Middle School, working with the school counselor and the school administration and created a really phenomenal.
The next division update we're going to talk about.
One more back.
Oh, there we go.
Yeah, you're good.
Yeah, you're good.
The next division is our neighborhood event services division.
So our neighborhood event services division is really it collaborates with our city manager's office, the human services division, and our community-based organizations, to really address and tackle the complex needs of our unstably health community members.
This is their primary focus of this unit, which consists of a sergeant and an officer, along with police assistants as well as our community service officers as well.
Our current community services, excuse me, community outreach officer, our COO is Officer Jesse Medina, who does a phenomenal job in that unit with Sergeant Motemora.
They to serve as that conduit between our unstably housed community and community-based organizations and resources.
And you can see that in 2025, Officer Medina and Sergeant Motomora and everybody else in our Native Defense Services Unit referred almost 100 people to our permanent housing through the county to try to get them permanent housing for their situation.
So they really do a phenomenal job at this every single day.
They really deploy a balanced approach of compassion, case management, enforcement of applicable laws and violations, but really try to do that balanced approach to understand the situation and really um try to cater to their as well, like the situation that they're going through.
Oh, and then back one more piece.
I had two buttons at once.
We'll next move into our investigative services division, which is essentially all our detectives that we have within the department.
They take the cases that start with patrol and then they take it to um where it needs to go after that with their skills and abilities.
Our crimes against person detectives, obviously, they're the ones that investigate our most serious crimes that we have in the city, probably including homicide crimes against children, robberies, and any sexual crimes, too.
Um those detectives handle all of those cases when they come up.
In 2025, obviously, we had a lot of major investigations, but one of the ones I wanted to highlight was a successful arrest of a sexual assault and drugging suspect with over 60 victims that we were able to successfully extradite and arrest here in Mountain View.
Our other investigative unit is our crime suppression unit.
So our crime suppression unit.
So this is really the focus of that inside the house, which is our current subvention unit.
One case I want to highlight from their side is in 2025, we were able to arrest um call it a crew.
They were conducting male thefts, and they actually we were able to identify over 500 victims of male theft, not only in Mountain View, but also surrounding counties as well.
Also encompassed in our uh investigative services division is our cyber and financial crimes unit, um, which is really something we're incredibly proud and lucky, uh, frankly, to have in Mount View.
Not a lot of departments are able to have this in-house kind of digital brandic unit, which they can uh obviously analyze and download in all the types of devices that come through from computers to cell phones to any tablets, needing out the uh that we trained staff.
Um, in 2025, they were able to examine 434 devices.
Um, they investigated 150 fraud and cyber financial uh cyber crimes investigations, and also 71 Internet um crimes against children investigations as well, which is our unit is part of the National Internet Crimes Against Children Task Force, which obviously is responsible for uh protecting children, both obviously in Mountain View and outside of Mountain View as well, the partners of the task force.
Um, we are officers in our investigative services division are also part of several other task force, um, including CSET, which is primarily responsible for fentanyl-related um deaths and overdoses and also other drug-related uh crimes throughout the county.
Um, our React Task Force, which is our high tech and cybercrimes task force.
Um, also the last task force that we were part of, it's called RADIF, which is our regional auto theft task force in the county, and they're obviously responsible for investigating stolen cars, auto theft rings, um, anything that goes with cars uh or vehicles.
Um, not only do they do phenomenal work every single day, but it also gives us opportunity to pull from those resources from the county task force to help us when we have something in Mountain View that maybe we need some more uh help with or just specialized training.
I move my water bottle.
That's something about it.
Well, next move to uh department technology.
Um, as we all know, especially living in Silicon Valley, technology is advancing rapidly every day, it seems like with everything that we encounter.
Um, obviously, we have the emergence of AI, artificial intelligence, um, and other advanced innovations that are just changing the landscape of everything we do try to keep up as fast as this is growing and evolving.
Um, yeah, unmanned aerial systems, which are drones through data collection through our transparency dashboard, body cameras, automated uh license plate readers.
We're continuously evaluating all of this um to make sure that we obviously give our staff and our officers the best possible technology to do their job and serve the community, um which is why technology anywhere, but especially here, and if we have opportunities to use that technology, um obviously using that is can be sensitive, and we want to make sure that we're protecting everyone's privacy, privacy and ensuring that we need technology really aligns with our department standards and community expectations with any type of technology that we we bring on board here at the department achieved here.
Yeah, I don't think it would go ahead.
You mentioned the flock.
Oh, I'm getting the license.
Like it's a recall reading about those.
So the police didn't even know what the information was somewhere else.
Absolutely accurate.
And Hampton Crow was kind of burying the lead for me to fill in.
Um, but it is yeah, we would be remiss if we advanced to the next slide.
Uh, absolutely.
So uh I will say that although our our automated license plate reader program, which was used, which we use a vendor named Flock Safety.
Uh that onboarded really in 2024.
The program didn't really start in earnest until 2025.
So the cameras really started going up other than one camera.
They started going up in 2025, and we just finished uh putting in our 30th camera.
Uh by the time we we discovered that although we had held up our end of the bargain and our audits of our staff use of those cameras showed consistent uh policy adherence, exceptional crime fighting investigative use, uh harm reduction to our community, the vendors' use of that technology did not meet our expectations.
They fell short of my expectations, they fell short of our policy, and they fell short of their promises.
Uh, that's why I made the decision to turn off our cameras.
Uh it was not because I don't believe that it is an important technology that can reduce arm in a community, but when utilized wrong and when a vendor uh does not follow through with their end of the bargain, I think it creates more armor.
Uh that decision was made by me.
I then uh paused our turned off our cameras, allowed our city council time to have a staff report, and frankly, allowed Captain Crowell and I time to write a comprehensive staff report with uh with additional city staff help, uh, presented it to city council with a recommendation to turn off our or to end our contract with flock safety.
City council uh did affirm that decision and ended our contract with Flock Safety.
Um I can tell you that uh I support that decision.
I was deeply disappointed to learn uh not only that Flock Safety was sharing information against our policy, against our program, against how we had designed the system with them outside of the state of California, but also against potentially state law.
They were sharing it with non-California law enforcement agencies.
Perhaps even more concerning than that was that Flock Safety, when they became aware of it, didn't notify myself or other chiefs in the state, they just decided, or maybe I don't know what they decided, but I do know what they did.
What they did was they fixed it without notifying myself and other chiefs that I've spoken to.
That resulted in uh eventually us discovering it on our own uh and our program being in place for significantly longer and really a sense of harm uh to our community greatly being uh magnified than had they have uh been straightforward and communicated to us in a timely and reasonable manner, which I have my understanding would have been maybe the end of 2024 or very, very early 2025.
I believe at that timeline, had they have been a uh, had they have acted uh in a line with our policy and their and their promises, um, we likely could have salvaged that relationship and moved forward.
I don't see how there's the you know, after that action, after we had to discover their decision to hide that from us or not share that with us, I should say, uh, it became untenable for me as a police chief to leave those cameras on without our city council making that decision.
I do want to point out, use that technology to apprehend those the male thieves that are targeted 500 people to make apprehensions in residential burglaries that I believe were targeting people because of their race, uh, to locate a uh woman who had been kidnapped by her boyfriend who had uh family was concerned for her safety, or all concerned for her safety to find a missing person who was at risk.
Uh the technology is incredible, um, but I believe that there's a great amount of responsibility that needs to come with it.
Uh so we are we are uh examining and learning and researching what is out there, but we have learned quite a bit from the experience with this vendor, and that is uh certainly will shape any future recommendations dramatically as we move forward.
Sorry, it's a little loud.
I'm a little passionate.
One more thing I want to add on our technology.
Um for unmanned area systems, our drone program, we do have a uh program that's been running for quite a while now for drone system.
We were really adopters of body worn cameras for officers.
Um, one of the things that significantly changed for our party one cameras in 2025 was our ability to watch live during significant or emergency events so we can see what's going on in real time from our officers' point of view, um, why they're dealing with it.
So it'll help not only with audits and stuff, but it will help with decision making and just being able to have that information in real time as opposed to kind of after the fact.
So that's a really important update that gives us a lot more information in real time to help with that.
Yeah, I can say one of the SWOT operation that was a uh arrest of one of the crew members from one of those large-scale residential burglary crews.
Uh, I was watching the officers on the front of the house, the officers on the back of the house.
They're their officer-worn cameras.
So I can see in real time at the same time, we were uh displaying on the same monitor our drone footage.
So you could see an aerial as well as both sides from a tactical and safe decision making uh platform that's just incredible technology that really allows for information sharing, the best safest outcomes, and it's really phenomenal for just safe, uh harm reduction and tactical decision making.
Oh, showing we're gonna hold questions till we're okay.
Sorry, they're all really good questions, but I know everyone has a lot of questions that we want to get through the presentation.
Okay.
Um we'll move on to talk about some of our officer wellness.
Um officer wellness is the top priority of the department.
Um policing is obviously a very demanding profession that exposes officers and staff to very unique physical mental and emotional challenges throughout the daily um throughout every single day they go out on the field to support the community um to support their well-being, along with being really an investment in our people.
Um with some of the programs and things that we've had going and newly uh adopted programs that we think are really gonna serve not only officers but staff in general very well.
Um we have a newly uh open uh department wellness room for staff to use.
We have to operate the health screenings.
Um we have a long-standing peer support team um to help our officers and staff in general, um, a chaplaincy program.
We also have a financial wellness component um for our staff and also wellness app that is a the that is accessible 24-7 with uh uh large amount of resources that anybody can access at any time.
Um so we all know the benefits of this, and it's really important for us to have healthy supported staff um for the long run and to better serve the community every single day.
I think it was this, it was here.
Uh now we know how to blend.
Lastly, I want to talk a little bit about our social media real quick.
Um obviously we continue to be uh have a large presence on social media and really viewed it as an opportunity to connect with our community that may not uh be seeing things otherwise, whether it's any of these platforms listed on here.
I'm not gonna click through each one.
I think the uh the logos and uh speaking for themselves, but it's really important for us to be able to get those updates out and get that information out to our committee, not just about things that are happening, but also about things that are just going on in the department so everyone feels connected.
Um, we're really encourage people to connect um on any of our social media channels or other pages so we can engage and really keep a good um, not only have a good understanding, but just uh um understand what's going on every single day within the city.
Yeah, with that, uh on behalf of Chief Campus and myself, I just want to thank everybody for the opportunity to present.
Um it's just obviously a very quick snapshot, like Chief mentioned early of a very large amount of work over an entire year.
Um, but we are grateful to be able to share some of this information and Chief Cancel, unless you have something else to add to turn it back to the chair.
Yeah, thank you very much.
Really appreciate that uh in-depth presentation.
I know we all find it very interesting.
Um, I would I would open the floor for public comment, but I don't see any attendees.
So one person online, but there's no problem.
Okay, thank you for that.
Um, so barring any public comments, um, we will now have two questions and comments.
Yeah, tonight.
Okay, I have four.
We're gonna get through this fast.
Um I have nine.
All right.
Uh first I want to suggest, because I had this when I lived back in Boulder, Colorado, um, an emergency magnet or an emergency sticker, and it just had the non-emergency line phone number, the emergency line, like other options, you know, gas, some other things.
It was great.
I had it on my magnet, and when I had something come up weird late at night, I didn't have to like go do a Google search and make sure that I got everything right.
And it's just like, oh great, I can call these people and that kind of stuff.
It was very helpful, and I think you could probably get one between some different departments and all that jazz.
You've been talking about field training.
So are you guys field training?
Your dancing choreography for the 20th at Pride.
Yeah, I want to see the booth.
Like, I mean, you guys have this like the exercise room.
I mean, I guess obviously have the mirrors for the choreography coordination.
I'm excited.
Okay.
27 pride?
Get those we all throw away.
We can get those in the link.
Put it on the headline.
Yeah.
Um, you guys need new stickers.
I have one year old, we have all your stickers.
We need some, we need some, we need some refresh.
Some variety.
What you got for me?
Aware of our stickers, they come out every single month.
Well, I have been getting a jack-o-lanter for the last three months.
So what would you tell me about?
Oh, absolutely.
I've heard of uh program that we have.
Now we we receive funding from the public safety foundation for this, but we do a monthly sticker.
Um they're often themed.
I wonder, Commissioner Smith, if you follow us on social media.
I don't have social media, so do I don't I think that's the best possible answer.
Yeah, exactly.
Um we'll have a canine sticker.
I don't know if I have another soccer bomb.
Or perfect.
Oh, so seasonally.
We have we have stickers.
We do a monthly sticker special for kind of the theme of the month or different units.
Uh last month's was our uh special Olympics torch run.
So we did a uh die cut torch that was kind of a shiny, if you will, like a shine sticker, our most probably one of our most expensive, but also one of our most popular stickers.
Um so we still have some spare one for those.
I would encourage station or five, yeah.
Let's see, let's see.
Yeah.
Come on.
We could just go one yesterday and it was Jack Lander.
We do a uh the fundraiser, but also the Special Olympics Torch Run to support Spike for Olympics.
It is a big fundraiser for them.
We raise a lot of money every year for an incredible program.
Um, so that was a great sticker.
Okay, follow me.
All right.
Last one is on the dogs.
Uh a lot of other agencies have dog trading cards, and I want to see if you guys are interested.
Dog trading cards, trading cards.
Uh, yeah, I'm not well trading cards, that could be cards, that'd be even more interesting and very impressive training for dogs.
But um trading cards of dogs is is it's hot news on the kid front, um, and and the adult front, actually.
I have I have multiples from Malaysia.
They're they're really awesome.
Um just have a it's cool, I think.
Oh, or maybe animal control officer, yeah.
Oh, you're right.
Yeah, just saying, just saying.
You're right.
I mean, if you guys want to stay cool.
Yeah, I'm like, well, we're trying to stay.
Yeah, well, it's not pretty shooting.
I I am not, but these are back to the trend report if you guys want to go back to that.
The trend that's um property crime versus personal crime.
I wanted to know if their trend, this is just 2025.
I just wanted to know if their trend broken down by ear, meaning going back 2024, 2023, etc.
on the website, meaning you can reference it across the transparency dashboard.
Thank you.
See, that's that's just the yes and no.
We go back to 2021, which is when those data categories changed, right?
So there are other categories beyond that, right?
Next question.
Sorry.
The breakdown of crimes, property crimes versus crimes, uh our traffic issues, accidents, etc.
Is that part of that prime data, or is that a separate category?
So it's that'll be separate.
Classic.
Somebody's using a vehicle at the web.
Correct.
Thank you.
So the classic one is all with a deadly web, which can't include calls.
Okay, okay.
And then you does peak my interest call from a park ranger.
Like what are the crimes that we're we talking crime?
So uh company or our public safety dispatchers dispatch for the mid-peninsula park rangers.
Right.
They have I don't know from you know, missing persons or or an injury on a trail, it could get a number of different needs, it could be proper against definitely don't leave things in your car and parks working.
Um but it can kind of be whatever their public safety needs are.
If they contact someone or they stop a car, they do have police officer powers.
My understanding is the mid-pongers are not armed, but they are peace officers in the state.
So if they contact or detain somebody to issue them a citation, maybe for bikings in an area, they're not allowed to, uh, they would radio that into our dispatchers just like our officers.
Great.
Thank you.
And then regards to community events.
You mentioned some number of community events, which is a lot.
Do these include neighborhood events like the CPNA does an ice cream social every year, we always get three office servers and things like that.
Yes, but I'll be honest, there is not a great recording mechanism.
I believe that we probably do 30% more, maybe more events that aren't recorded in some way, shape, or form, because when the request comes in, we always want to get to yes.
If it's if it's a standard kind of uh public event that we do, then we know to stat it.
But if it's a kind of a neighborhood meeting that that isn't recorded in some other way, sometimes they do fall off of our data logs, okay.
Yeah, I think it'd be great to add those because you know officers do a ton of work.
Right.
Yeah, but we do caution and I love how you would have.
Okay, you mentioned um where there's complaints, two were substantiated, some were the other word.
Is that uh how are these investigations handled this handled internally in the police department or is it handled externally, just the third party?
Yeah, so uh our so they're handled primarily by our professional standards unit.
That unit reports directly to me.
So there's a professional units uh professional standard unit sergeant.
Now they they're not the uh complaint sergeant because they also handle a lot more accolades and thank yous that come in for our officers.
Uh, but they do handle all complaint investigations, whether they're internally initiated or externally.
Now uh we work, we're not siloed off.
We work very closely with the city attorney's office and with our HR department.
Uh any, in fact, any significant what we would call a um uh a major internal affairs investigation or a major IA, meaning that if substantiated somebody might lose a day off or even an hour of work.
Like you lose something other than you get something written.
Um those punishments and those investigations are collaborative with the Home Department and the daylight, if you will, the city attorney's office.
And then you mentioned if I may also just answer that you quite answer one thing specifically asked uh if it's too challenging or too cumbersome of an investigation, we can have external uh uh investigators handle those.
That would be something that would be collaboratively done between the HR department and city.
And then you mentioned the um resource officer also deals with housing referral, 99 housing referrals.
Are those cases followed up?
Because I imagine there's recidivism in in some of those that are recurring personal personalities, right?
So the referral was made, and then the next time we see the same people over and over again.
Yeah, so that that's uh not those are not handled by our school resource offices by our neighborhood events, right?
Yeah, which officer, yeah.
So that makes it uh yeah, so they they're there is some follow-up, right?
Um, after the referral, obviously it can become a little bit challenging in terms of if there's a referral made, but there's some bonus on the person to follow up, but if there's some assistance in us to help them get to that referral, get to that agency.
We offer whatever we can to help in those situations.
Um so yes, there is some follow-up with it.
Um it's not just uh here's where you go and hopefully you get there.
It's this is how you can get there, this is how we can help you get there.
And we do have other outside pieces or resources with the county that they can reach out to to help with those situations that may be a little more complex or maybe just a little bit more than our officers in that you they can handle, but they do keep their finger on the poles of those to make sure that they they have that opportunity to get there and the resources are provided.
Thank you.
Yeah, I I'll just chime in if you might come across.
They serve as a bridge.
So, you know, we we don't have a few resources, we don't have a lot of resources.
We bridge to resources.
Our our community outreach officers know the people that have the resources, and because we're police officers, frankly, we come in contact with people who need those resources.
So their their purpose in that regard is to connect those folks.
Uh it's 990,000 referrals, which means there's a formal county form, uh, there's a process that's done.
It's um it is purposeful.
Uh it's not 99 conversations, there's probably a thousand conversations.
There's 99 of these people that have agreed and they can be connected to these services.
But it's not adding a thousand.
There are not 99 people that they filled up the form and then they all get housing.
It is a long-term relationship, and a lot of times it's a lot of conversations, a lot of engagement, and finding the person when they're at a point they're ready for those services.
Two more body camp.
You mentioned you can see the live stream, etc.
How are that data stored?
It's the security.
It's through uh Amazon Web Services.
So I will say having uh lived through a vendor nightmare with uh um uh Amazon or web services is where our apps on offer worn camera uh footage is stored.
It is the gold standard for uh officer worn cameras for data storage, it goes directly to the district attorney's office.
They have a portal access, uh as many problems as there have been with other types of uh data access.
Uh the footage has not been leaked, has not been hacked out of AWS any offer one.
Uh could somebody in the report on the walkie drive and then leave it somewhere.
We have protocols, uh we have protocols for how this is distributed.
There's records and logs, uh unlike uh flock safety, there are access logs that report everyone who looks at uh accesses and shares uh and touches it in any way, shape, or form, and uh they're not you can't change them.
There we do have the ability to race uh an image.
Let's say a camera was turned on in the locker room or something like that.
It is a very strict process uh that has daylight by myself.
That doesn't mean I looked at it, but I'm made aware we have one specific designated personnel within the organization that is in charge of both erasing those when very rarely, but when needed, and they also are the ones that share those with the attorney's office.
Thank you.
That's what um do you guys get calls coming in or requests coming in from the after B because a lot of times these questions are asked for like the Mount U Mom site, and people just say go to AFCMV, even though it's actually a PD issue, and then do you track that right as part of the call process?
Yeah, through the ask and v.
There's yeah, you can uh if they go to there, they can actually specifically select the police department.
Yeah, so it's depending on the type of question, it will get uh formed out within the department to the correct area, whether it's something for our uh event services, whether it's our school resource offset, we have people in place that that goes to uh that they can answer it, and yeah, all that's true.
Thank you.
Well, we need a question.
Okay, um, additional question.
We've already had your turn.
Right, that's right.
Like nine.
I don't find more fun.
We can go back around the all right.
Um, thank you, you two, for coming.
Um evening to meet with us.
I do have several questions.
Um first uh chief, you and I have been in several spaces talking to community members respectively with integration enforcement.
We're just a few days away from the World Cup.
Uh my question to you is or to both of y'all really is is there any plan in the future outreach that are going to be conducted to let uh community members know pathways for reinforcing statements that our MVPD has made on not for collaborating with DICE on civic matters and such, or how to get connected with the Rapid Response Network?
Um I I don't know about the rapid response network specifically, but I do know that the city was working on as a larger city uh communication, uh, a reaffirmation very similar to what was done with Super Bowl uh related to FIFA to reaffirm and to make clear the the Mountain View Police Department's role uh in uh in public safety and our la or prohibition if you will on civil immigration enforcement.
So I I believe that was in works and like the ask Ms.
James if she knows if it's come out yet.
Are you familiar with anything coming out of the either the the CMO or perhaps not?
I can't speak to that, unfortunately.
Uh we will take a look, I'll follow up and see where where that is, but I know it has been discussed.
Okay.
Um thank you for that.
Um I think um one of the our committee members expected about this with respect to the block.
Um, you know, there prior to the flock implementation for real estate including uh residents were concerned about its implementation, especially when it came to privacy.
Uh unfortunately, right?
We got to witness what happens when a partner acts in bad faith or doesn't really uh communicate with us, but I guess like on top of it being like a uh failure from the vendor, uh, could is this also in our part for leaning too heavily on settings that we couldn't independently uh verify.
Uh because my concern is that if that's the case, then if MEBD is proposing uh new surveillance systems, and if so, what are the new criteria that if that's gonna be fulfilled and when you public when does the public actually get to wait about that?
Yeah, if it's okay, I'll answer the last portion first.
Uh I'm not proposing, not the police department is not proposing uh either internally or externally to have a new program, really uh reviewing and looking at what is out there, what would meet our expectations, what community expectations would be related to uh if we did have another program.
Uh, but I am unwavering in my belief that the technology, when used correctly, reduces community harm.
Uh, it was technology that was actually requested from me from uh to me uh at Cafecito meetings and and at other community meetings because of the disproportionate impact of crime on our marginalized communities.
Uh, it is very impactful to have one's car stolen or your tools broken and taken out of your car.
Uh, if you're living in a kind of paycheck to paycheck situation.
Um, so it is a significant impact, it's a valuable tool.
It's not something that we are going to rush into and certainly not something that I would be interested in proposing without having significant community feedback.
Um, I think that uh I am deeply disappointed that we did not see the access leaks sooner.
Um, having said that, uh, I'm not familiar with anyone finding out before we did or or much before we did.
Uh, and I'm very proud of how we handled it when we did discover it.
Um, just I'll give you an example.
When we first got our data, if we're doing our our external audits.
So our internal audits were happening very regularly, uh, external less frequently, uh, because we would look at uh the agencies that had access and we would ensure that the agencies that had access had signed an MOU with Mount View Police Department, which is a much higher level of standard.
Uh, when we first got data to start looking at our um external access, it came in a raw data form.
Uh that's a pretty challenging for many persons to be able to navigate to them.
Now we were able to request it and have a change and put in CSV format so that we could do those audits and so that Captain Crowell didn't do that, those audits.
But it speaks to the fact that we were pushing to make sure that that this was being done right.
I wish we would have done it sooner, uh certainly, and I'm very sorry if we did not.
Uh there are lessons learned and very highlight, highlighted at a very detailed level in a uh staff report that we submitted to city council.
Uh, and I would encourage everyone to take a look at it.
Uh, it will also highlight a lot of the steps that I think would be necessary before we move forward.
So it's speaking with uh community groups creating programs to uh ensure methods to ensure that the data is being utilized uh in the manner in which a vendor would be telling us that it is, assuming that there's a this is a vendor-based program and not internal.
Uh so there's there's a lot to unpack, uh, commissioner.
Um, and we're certainly not proposing that we just jump into some other program.
Yeah, for sure, for sure.
Quick follow up, right?
I keep hearing about we're moving forward.
One thing that I would want to make sure of is are we being compensated for this?
Was this a breach of time?
Oh, because you kept saying promise, promise, promise they promised a promise.
If we don't have a new language, promise is not.
And if it is in the language, we need recourse more than the city.
Because we spend a lot of money on her work.
We need to make sure that we get recourse for the state which I would say that those are issues that the city attorney's office looks at and was discussing.
I can't speak to, and honestly, if unless there was some kind of uh something that had been made publicly, it really would be inappropriate for me to comment on it.
Um, but that those would be issues that fall under the city attorney's purview.
Um, it would be their responsibility.
I I think that um the the review of the contracts, uh determination if there is a breach of contract, uh those are all uh standard and appropriate questions for the city attorney's office to review, but I'm certainly not capable of providing an answer.
But I I appreciate your position.
I think it's a very reasonable position uh opinion to report.
So I'm hoping that going forward, since you are the person that's very close to this program, you're in that contract, making sure that language is there.
I mean, contracts every day.
So I know how painful it is, but the devil is in the detail.
If you live it, you know it, you're the one that can red light it.
So hopefully that happens, but not I want to make sure the city attorneys covered it.
Because that's our money, that's our tax dollars as we can extend.
I appreciate that.
Sorry.
No, no, you're fine.
Thank you for that.
Um, I wanted to talk on the uh homelessness enforcement, especially with the RV situation.
So I I think if I heard correctly, the 99 uh housing referrals were the successful ones that were being uh relinked to us through their overviews, that's correct.
Those are ones that were um done directly through the county's required process, filling out the form, uh entering it into the system, yes.
Yeah, okay.
For sure.
So, like I guess my question is is the enforcement of you know, people who are either overextending or stay in your in 72 hours zone uh far exceeding the amount of resources that we're able to do for the individual or even able to provide any shelter services.
Can you can you say one more time?
Yeah, yeah.
I'm trying to find a difference.
I guess what I'm saying is is the enforcement of the policy.
I think there's which I'll go on to with like Navarro case, right?
Because I think that's my concern with the oncoming years that's about to uh come on.
Um are we able?
So I saw that we had 1,300 citations, right?
For folks who violate that.
Are we able to offer just as many resources to those individuals who have a citations at that rate?
And if we are, like is there anywhere that we're recording that data?
Uh, one, if we how to have actually received uh resources too of those how many people actually got help and services, whether locally or countywide, three of those referrals, how many of them were yes, oh good.
Um so I'll also that uh as part of that Navarro settlement, we do provide resources and information to everyone that receives a warning or citation from our enforcement.
Um there are recommendations that the outbreak officers are are not just parking enforcement officers that are in the RPC, you're gonna engage communication and take relationships with their living vehicles, it is not illegal in the vehicle in the city of Mount View.
It is illegal if it's leaking sewage or if you have items in the the uh the right of way, like a generator, so they try to educate folks first uh when if that's not successful or if it's something you can like sue it, then you can or have to be enforcement actions, uh, it is not kind of all one and not the other.
There are resources available.
Certainly, uh, you know, I don't think that that anyone could say in good faith that there are as many resources readily available as the people that that need those resources, uh, but there are we are lucky enough to have a lot of great uh community partners.
Uh and our our community outreach officer and the sergeant uh they work hand in hand to make sure that those resources are available.
So whether it's home key, um our safe lots, uh a number of different services that are available for folks to make make those house referrals.
So again, and then I guess last thing part of my question, sorry, yes to make it um was like are we recording the data too, right?
So especially with the vehicles that are operable or are just multiple whatever reason, right?
Are we tracking that data of actually getting shelter services?
And no, again, not illegal to live in an RV vehicle, but they might be inhabitable at certain point.
So are we tracking that information or are we that is that just I think yeah, if I were to answer it, I could say with fair amount of confidence that every person that our the unit contacts, whether it's just doing throughout the fourth of a day or some enforcement action or the formal referrals that they're offered and that those services are trying right trying to get to them in terms of a formal tracking that I don't know if there's the tracking that says that every time it's offered because I think offered is the formal sense like we talked about, but also like hey, can we help you with anything?
Is there anything that we can get to you today?
What do you need right now?
And they can tell us no.
Um, so I don't know if that's specific getting that granular is tracked.
Um I don't believe the outcome, like the kind of wraparound outcome is tracked.
Uh I could be wrong, but the phones are folks fill out uh related to any type of enforcement.
So if they go up for enforcement or contact, I don't think that there's a clean way to come back and say um this person received it on this day versus denied it on another day.
I don't think we don't have any systems that are in place uh that can track that we've had but we've been building data systems to better track.
Uh but but there are not great programs out there that we have seen that we've got for sure, for sure.
Likely if I have probably probably like an AI blending of uh taking data from different systems and then being able to bring it back together.
That otherwise it would have to be manually done, which would take our folks out of the field.
So we would really look for auto-populating as much as possible or staff front loading very quickly data entry, but uh a significant amount of like uh pouring through data to look for those outcomes could literally impede the ability to get those outcomes.
Yeah, thank you for that.
And I'll pause right there.
One last one.
Um are we increasing uh personnel at the downtown crossings?
Because I've almost been hit three times.
People are treating it more like a stop sign, red lights like a stop sign rather than uh red light, and it's getting like it's getting bad.
We need to so the intersections downtown like coming by Castro Street, or where would you up and down Castro?
Okay, uh we do have targeted enforcement that is downtown, however, it's targeted and a large portion of how we determine where it's targeted is based on feedback from the community, so uh you don't have to do an ask mountain view right now.
We'll we'll make a note of it.
Um, but the more of that feedback we can get the better.
I can tell you we get feedback from bus drivers who talk about not being able to make right-hand turns from onto Villa Street because cars are parked in the red, and then we really look for red uh f violators to address those safety issues because then it pushes the bus out wide.
So we are looking for safety issues specifically in our downtown area, but really we want it for the resources to our people are seeing okay.
So you want that?
I I wrote it down and I'm gonna ensure that information gets directly to our traffic unit, uh especially with the heavily populated pedestrian area like what you're talking about.
That's scary.
Um, make sure that information gets gives the traffic team so they can do some uh some uh focused enforcement.
Um in the last month or so, I've had a number of people talk to me about the fact that pedestrians legally have the right of way, but drivers around here don't know that, or don't care, one of the two.
And I've talked with a number of different people asking if they have some kind of solution that they'd like to offer.
And interestingly, recently, a number of people have said, and we have signs saying pedestrians have the right-of-way at intersections that are experiencing a lot of violation of that wall.
Um, that's something we'll share with with our transportation division.
Um that would not be a decision by the police department.
Um, I will say it it can be a little bit confusing.
If uh if a vehicle has started first and has crossed the threshold of the essentially the crosswalk, and they're starting into the intersection.
Once they start, a pedestrian can't step into the roadway and then have the right of way.
If they're there first, whomever is there first has the right of way.
Um, in when a pedestrian's there, you still can't hit them.
But uh but if the car starts, uh the pedestrian is supposed to wait for the car to pass and then go.
Uh, and I have seen I've been on the receiving end of vehicles not following the uh right-of-way and and uh not not giving the right away to pedestrians, but I've also been driving downtown.
I have also been driving downtown, even in a police vehicle, and have as I'm starting, have people walk out into an intersection, and then I have to stop in the crosswalk or or in a kind of a gridlock situation, and of course you have to allow a pedestrian to cross, but they have actually committed a vehicle code violation and violated my right of way.
I see both of those far too frequently.
Um, one of the things that I've seen is that the pedestrian starts across, and the driver come after the pedestrian has started, and instead of just stopping and letting the pedestrian draw the driver edges around, especially if they're making a turn or something, edges of the round, and it almost looks intimidating, deliberately intimidating of the pedestrians.
That is absolutely illegal.
The pedestrian should have taken more time and let the car go.
You're not allowed to go through the intersection with the pedestrian is walking there.
Those are we do significant amount of uh OTS or office of traffic safety, uh targeted enforcement.
Uh where we're you've been wanting to look for we look specifically for often uh uh the main indicators or causes of accidents and pedestrian uh stop sign violations and pedestrian crosswalk violations are a frequent one that our traffic officers look for and often write citations for.
Did you suggest or what agency did you suggest that that I have people check about signage?
So they can do an ask mountain view.
So we will so uh it would be the transportation department.
Uh they can go into ask mountain view and make a request.
However, um uh the request that you're relaying, certainly we can speak with our our traffic engineers and let them know that the request has been made.
They may want more specifics related to which intersections and where, so they can give a more thorough uh professional evaluation of it, but at least at a high level, that's something that I can relay uh or Kathy Kral can really to uh our traffic engineering.
Thank you.
My turn on you go ahead.
No, go ahead.
Okay, okay.
I got it.
Um I just have two quick questions, and thank you for speaking specifically about um situation one clock uh for context.
I work for the city of San Jose, and so we've had a lot of conversations about um Mountain View and what you guys do with your flock contract versus how um we work with that specific vendor and AI tool generally.
So I wanted to ask what other AI tools department has adopted.
So we are not deploying AI tools right now.
I'm certainly interested in AI translation services.
That is a uh tool that our officer work cameras can do where they can uh translate in real time any number of languages, uh there.
So I think there is a test case or a application.
I know from other uh rushing into the technology without giving me very honest thorough review.
Um there are technologies related to uh cold case investigations, um, reviewing of obvious amounts of data that are AI driven that I I believe uh that I believe district attorney's offices and others that are very thorough with their processes as well are using um those are things we'll look at, but not things that we're gonna rush into.
But I believe that there is a place for that type of technology uh with very thoughtful aspects.
Yeah, I know that um other departments have also adopted uh automatic transcription for police reports as well, and there have been some concerns expressed in the community about uh mistranslation with you know the body cams and uh potentially escalating a situation because of a mistranslation or similarly in a police report, um, you know, AI is not perfect.
Um, and I think on and on camera usage specifically, um, has the Mountain View police department um uh entered in any agreements with local businesses or small businesses to connect to um their cameras in uh in real time in case of emergency, or do you guys have like any kind of real-time intelligence system?
We do not have any uh written agreements with um private parties or or corporate parties to allow us to have 24-7 access or be able to log into their data system.
Thank you.
Okay, um, no, we'll and this item is over.
Then we're gonna head up, but certainly if if there are questions or things you want to discuss that are unrelated to the annual report, or um, or if you just want to reach out in general by all means, please reach out to me.
Thank you.
Okay, uh want to pull the deck clip forward, please.
I think we'll start.
I won't be long.
Forward forward, yeah.
Okay, well, thank you guys for doing it.
And I was here last year for your first one, and I got a little time to digest what was going on.
One thing that I would love to see from you guys going forward is some year-over-year houses, right?
So if we're seeing this in that way, it'll help us understand what's going on.
Case in point is um if you're doing like the NAS activities, and you're doing the violations, you know, we just implemented the street size, right?
So we want to make sure that how effective are they?
Is it is it this year to last year, and from 500 to 1300, problem?
Is there a solution?
Yeah.
Then we can get deeper into the data.
So we definitely want to have that.
One of the other things I'd love to get from you next year, for the committee, especially for new people, is a small demo of the tool.
You're saying get into it, just a slight demo.
So see people out of navigate.
Not everyone is tech.
Right, right?
So just say, hey, log in here, point and click.
You know, and maybe say these are some of the things that you can do with data.
Maybe a simple download of like CSV file or what we want to do it to a PowerPoint or whatever case may be.
That would be amazing, right?
Uh, as you can I live and read data and so this stuff is easy for me, and I'm thinking about it constantly.
And especially since we're artists committee and we're going with you every single year, we're gonna have that history, right?
So if you're gonna if you're loading it up, it's like we remember the conversation about the flux system.
So I remember seeing hearing you talking to you about it, and then seeing it on the paper, seeing what's going on.
You know, I want some chat groups, and I'll be hearing the chatter about it, right?
So we know, so we want to see that trend now.
This is our second time doing it in three, four, five years.
Once you hit five years to go five to the recap, you know, those kind of things, we can digest it all uh together.
Uh see, I'm not negative, I'm just saying giving a little bit of feedback.
Uh property crimes.
All other larceny is a black hole.
We never want to see a black hole with so much a large percentage of it.
We need to figure out what that means.
You guys know we don't know, right?
And again, it's just about what what's in the data?
Um, and if it means less than one percent of this, that and the other, I'd rather see a long line of percentages in some in there.
Uh that's so uh I will just so that's a great point.
Um there's a way for us to break out and describe what would fall in there to help, yeah.
It is unfortunately the manner in which some of that data is reported is wrote and structured by the FBI, but we can do better with that.
I don't think I can break it down with all the different types because they don't they don't correlate it differently, but we can definitely explain in a better way with that all other large things, yeah.
And if there's something in there that's higher, if there's something that dominates that, call it out.
Uh let's see crimes, trends property crimes.
I also picked out uh when you're doing this now.
We want to see, or I would like to see per capita in comparison for other cities same size, right?
You need to do same size or also do within our area as well.
Are we compared to Palo Alto?
But also are we compared to Kalamazoo, which is the same size, you know, those kind of things are important, and also when I look at these numbers, you know, I want to be able to speak to hey 2285, which is like 28, 25, and 2942.
That's a half of the six change, right?
Why isn't that going down more?
I don't want to see crime in the city.
I don't want to see why is it not changing?
If it's flat, that's great.
If it's going up, that's horrible.
But I want to see it on the down.
What are you guys doing to change that?
And what programs are you putting in place?
This is something that the citizens want to know.
Because I want to feel safe.
When I see this, I'm especially in safe when I walk around again.
I don't feel comfortable when I see members like that.
Say nothing's changing.
Nothing's changing in my city to make me feel safe.
Same thing with the crosswalks.
I will feel safe, and the data tells me I'm not safe.
Yeah, I I want to uh very respectfully, we are a very safe city.
Uh, there is crime in our city, but it is a very safe city.
Uh but if you don't say it in comparison to other cities, how do I?
Um that's why I'm saying the data would help us understand that.
Yeah, I hear what you're saying.
I think this is a standover, this is a mountain View annual report.
I think there's a place for that.
Some of that is done uh in our budget report where we list within the larger city, so we can we can perhaps highlight that.
Just yeah, so this is high level.
You can pop it back.
You know, I don'm gonna go call that.
We want to just be frank.
Uh all agencies do not report data in the exact same way.
So I just want to kind of throw that out as a as an acknowledgement.
Um, I I see data in all different forms all the time.
Yeah.
And but what I'm asking for our committee.
And if they if anyone else has other ways of saying it, and this is trial and error.
You try it, we don't like it, we say, hey, we don't need that.
But if we say put it out there and then it works, then we continue on, right?
Because these are concerns that we constantly have.
And we're glad you're here telling us this so that we can give you that feedback so that we can all sit back and talk later on and say, Yeah, I like that.
Now I can go out and tell because I'm conveying this.
I'm on a chat group with people in my public.
When I get done, I'm gonna go back to them and I'm gonna tell them.
So I'm helping them make sure that Mountain View is a great place to live.
Our C our our police department is looking R.
They gave us the data, they talked to us about it.
And I want to be able to answer the questions because those questions are gonna come in.
Yeah, when I was sitting down my neighbor by the by the mailbox that was just broken into that we know we had to go pick up our mail over somewhere somewhere for like a month and a half.
Um they've already asked me, was that gonna be fixed?
Were they gonna do fix it?
Oh wait, I think that was part of that crew that we caught through the practice.
The city was on it, they said this is what's gonna happen.
All right, anyway, last one, so because I don't want to actually uh which are King That, everyone loves dogs, etc.
One thing that I understood I I really liked was where you they don't attack.
That should be a best practice.
Because I know you guys go to a lot of events or um conferences.
If you're sharing that information at your conferences in some way, shape or form, that would be good for us to hear back.
Because I know you say, yeah, we we do this, not others do it, but we're trying to encourage them to do that.
Um so that that's something that I think would be great to if you guys are promoting that.
Um lastly, we need the training cards, yeah, yeah.
Uh AWS.
How long is that contract?
No, um, so AWS is uh the service that axon, which is the company that secures that makes the device uh charges us for the data storage, they're they make good devices, but they're a data storage company.
Yeah, data storage.
And they use AWS.
I don't so we have contracts with Axon, we don't have contracts with AWS for the axon content.
Okay, how long is that contract?
Our axon contract, they come generally, it's kind of industry standard to either be five or 10-year contracts, and I think we have seven, well, I think it's seven years left on a 10-year contract.
And then you'll start your RFI or RFQ about two or three years before that in uh seven years.
Uh Chief Crowell will be here.
Uh well cheap.
Yeah.
Yeah, they will be it'll be very interesting to see what technology would vendors right now.
I'll be frank.
The uh quality of the technology, the ability to share data in a secured manner is not rivaled by any competitor.
Axon is by far the best product, the most secure, the best to use, um, that supports our work.
Um so right now, uh that's the case in seven years.
We'll be looking to see who else is a player, what their costs are, uh, and how we can be responsible with our our city butts.
Thank you.
Thank you, no, Eric.
Sure, uh thank you, Chair.
Um, so on page 26, the uh it's mentioned that transparency portals, uh spot data by demographics and read them contact.
What is it provided here?
Is that something that will be provided in the larger report that people hopefully go in depth or is that something that could also be provided to this body on it being broken down by race and outcome of those uh stops.
So I guess a separate page for the future or is that something yeah like something for in the future something in the future or a multiplexing for like 30 that's that information.
I know we have your community member web had mentioned about like kind of giving the navigation of it navigation of it but also the transparency portion of it as well as having those numbers in front of us being able to see like how are we doing especially giving the diversity of this community mouth review tend to be the outlier that we should be taking note of in order to ensure like the city's welcoming for all right so that's kind of like my thought process on that plausible avenue or information that can be related to a product to the commission at the next years.
Staff can take that recommendation on submission it's an interesting we can look and see how we can uh look to apply that um with data data is complex traffic stop data uh there's a lot of analysis one of the things that we have done in the past is apply what I believe what we believe is the gold standard for for contact and stop data which is the veil of darkness test so that is the stop R during daylight savings time or ordinary time and look at the the stop data when you can see what somebody who looks like inside the car and then during the time of the year when you can't see if there's a change.
So if you're stopping folks when you can see what they look like and then what those outcomes are uh research that uh we had done in the past uh and very proud of the results that came from that uh our transparency portal does have a lot of this data so I think there's probably a way where we can break out a way break out some of that into either the presentation uh or the annual report or at least in the annual steer folks to it should they be interested in that specifically that'd be great thank you and then my last question uh was on the uh crisis response section so uh I'm glad to hear and also experienced uh how RNDPD interact with folks with mental health which has been like superb honestly uh but I guess my question is since it is going to be like who responds on in a situation where it's dealing with someone with mental health crisis um is it usually an officer officer or a clinician and and is there any uh plan to expand to a co-responder uh modeling feature yeah so uh there are a number of services available that and organizations that we work with uh mobile crisis response team when we uh respond with them that is a co-responder model but there's also the trust team and that have uh although we collaborate with them uh they're not a co-responder model but they will respond independently and if they believe that we are needed then they will reach out and elevate and request um our dispatchers are able to transfer now uh folks to 988 for mental health services as well as dispatching police services so there's a criteria system to provide uh and then they evaluate if it's a 988 available or appropriate or if it's uh a police department services dispatch being dispatched to those instances so this is all like over the phone there's not uh with the exception of trust right well mobile crisis response team uh is person there's also uh um uplift services so youth services for something similar um but we do not have a I guess the volume of say sacrifice but like a PERP model where we have uh a clinician in a car with an officer we don't have a PERP model.
If we did look at it I don't think that we have a volume of calls to justify it very thankfully um and I know that there have been some real significant challenges as agencies in being able to staff and maintain their BERT teams because uh shift work and essentially field pseudo police work is very difficult, and many of the clinicians establish themselves and then move to um more regular hours, more safe working working conditions.
So they build that resume and then they would leave, and that created a lot of challenges, but also very hard to fill in the very first place.
So very hard for many agencies that had on paper per teams, but did not, they were not able to fill those positions.
My understanding, and this is not my subject of expertise, but the county has some really significant uh financial challenges, and that has been a struggle for uh per teams as well.
I know that they did approach and ask if we were interested in funding a program for a number of years.
The staff uh the call volume didn't didn't justify full-time staff for that, uh, but certainly we're continuing to leverage those relationships, train and and communicate and work with our mobile crisis response team and the other services that are available.
Thank you, Chief.
Um, I'd like to just take a moment to do kind of a temperature check for our meeting.
We're approaching the two hour mark, um, and I really appreciate the presentation and all the information.
I want to make sure that we're all um getting all of our questions answered.
I guess I just want to um suggest that maybe we take uh a five minute break after after um after the presentation, just kind of so plan for that.
Um and then uh do you guys have any particular like end time?
Or I mean I'm not saying we're we're gonna keep you here another two hours, but uh, when your questions are ship workers.
No, no, I think I'd okay.
Um okay cool, I just want to make sure.
Um I would like to ask my top questions, and then if anybody else has any one, then we could do like a would you like to go um the page and just prime trans property crimes and then if they just trans.
And I think it would be helpful, a little bit sure, and overly the population of my number of 33, 24, 25.
So we have a sense of whether the property crimes are actually lower relative to the population, or the the reverse.
Um so one of the interesting things about crime is that it affects people who live here, don't live here.
Uh, it is committed by people who visit uh and who live here.
So the population, you know, that's a tough one to tie, but we do we can't find we can um uh tether uh crimes per thousand residents, etc.
We that is something that we can provide.
Uh but just want to point out that that a lot of folks unfortunately with their victims of crime may be visiting uh and folks committing those crimes may be exiting.
Hopefully, it's plotters on the daily post, but with other places, um, indicate where the people who were arrested or never actually released them.
So we can assume that all these volumes.
That's information that we share with them that we provide to them.
We'll say like a Mountain View Man was arrested for, or a the Palo Alto president was um, I'd like to ask uh how questions that are my uh priorities here.
Um, and first of all, thank you very much for the presentation, and um, I really appreciate uh getting to hear everyone's questions and the detailed answers.
Um, something that I was wondering, it sounds like I mean, clearly, um, I'll be police is very desirable place to work.
Um, we're doing great on uh uh filling staff roles, and I imagine we you pull uh recruits from a wide area, very highly qualified.
Um, I'm wondering how many staff members, what's your estimate, uh live in or near Mountain View?
And by that I mean their team is sub-1 hour.
Um, far fewer than I would like, yeah, frankly.
Um also some of those officers may start closer, but then we those are home case.
It's not uncommon.
Um, it's tough to live and not be able to I think more of the challenge uh is in the cost of living and the the uh the reality of uh uh housing.
Uh in the Bay Area, so it's less about wanting to live in Mountain View, uh perhaps maybe at you know at a point in the the 90s or or different time that was a concern, but I think if I was to pull my folks, they would say it's the cost, and if the housing was more affordable in mountains, they would like to be more inclined to.
I have also noticed the pattern where uh folks are wanting to buy single family homes.
So when they're buying residences, they're they're less inclined to buy um multi multi-unit, they're buying into a multi-unit dwelling, uh, gradient problem.
That that is tough, if not impossible to do in the city of Mountain View on a police officer's shop.
Thank you for that.
It is a concern.
Um we traffic with the we have sleeping quarters, we have shifts that are uh menable for longer commutes, Friday, Saturday and Sunday shifts that are longer shifts that have more time off.
Uh it is a it is an industry problem, at least in the Bay Area and large parts of Los Angeles.
So I think really anywhere where there is high cost of living, it is an issue.
Thank you for that.
And then um regarding um person crimes at a glance uh prostitution offenses.
Um does this number, or I guess one of wondering about is how does this number reflect or not reflect competition costs or not?
I'm you know, on that because I the reason it's a top of mind for me is because there was recently a broad bus into my townhouse complex.
Um and I was like, oh hey, that's what all that was about.
Yeah, and then I was like, boy, there sure were a lot of weird dudes around.
Um but anyway, I and reading about it, I saw that it's um uh general practice to not um arrest the women who are there because and I agree with this, they are most often victims of human trafficking.
But I'm also wondering, you know, what can you tell us about the trend of that in Mountain View?
Because it seems like that statistic might not be the full picture.
I know that down there with that bust recently.
There was two uh massage parlors in December.
I'm just wondering kind of what's the uh the current uh trend on that issue of Mountain View.
Yeah, so that's a really astute kind of nuanced observation.
Um I appreciate that so the shift has been uh to not necessarily arrest all those folks who are working uh as sex workers in a uh uh home move with prostitution or term is actually a house of Bill Repute and I don't code.
Um but it doesn't mean that they can it really is uh a work we work in collaboration very closely uh with with our human trafficking task force.
Um so those are things that we we lean both on a um county protocol but also on subject matter experts that are going to come out in the field whenever possible with us to collaborate.
Um but you're right, uh one that the title again is coming from the federal government, so we don't get to pick the title, but it does not encapsulate folks who in one of those residents and uh and working at sex workers uh but not arrested for prostitution uh but are contacted.
Also, one can be contacted, uh but there can be challenges to be arrests so there's uh without getting into all the details of vice work or lack of a better term.
Um it's more common to contact one and believe that they're engaging in that illegal activity than it is to uh be able to rest them forward.
Thank you.
Um and then final question.
Actually, one is just a comment.
Um you mentioned the women's self-defense classes as outreach.
I took one of those.
I really enjoyed it.
It's cool.
Yeah, and um, last uh I appreciate all the um information about the flock contract and all that.
Um I'm wondering, are there flock cameras on private property um that are operating, or is that like is it something that apartment complexes could install their own?
And if so, are they still operating?
Because I remember last year when I asked you about mail theft.
Um you had rec you mentioned that you know that one of the only things that you can like really concretely suggest as a uh something they could do is to install a camera, such as flock.
This obviously was for you know all we knew more about that company.
I'm wondering um, to your knowledge, are there any flock cameras operating on private property or under private property contracts?
And if so, what is your outreach and messaging to them or to those sort of businesses?
It wouldn't be appropriate for me to reach out to a business if they did have a flock contract and make a recommendation either way.
That's not my position.
My position is informed by my experience uh and my disappointment.
Um I don't know if any private businesses have flocked uh license plate reader cameras.
I do think that having uh cameras up on the property is a great way to prevent crime or at least help us to evade that crime.
Uh whether it be uh license plate reader camera or just a standard camera that every driveway.
Those are powerful tools.
Um but we don't we don't have access to any.
There was one uh one private party vendor when we had a flock license reader program.
They had they had cameras, they provided us with those access to those cameras.
That is no longer in place, but we haven't asked them what they're doing.
No, I have anything to have that, no.
Yeah, I'm not aware of any either.
I know there's been some headlines um specific companies that have them, but I'm not I'm not aware of any about the well, I appreciate that.
That's the end of my questions.
I don't know if anybody has any burning last minute ones um or um, oh wait, sorry, one last thing.
Can you text 911?
You can text 911.
Okay, you can.
Is that good about you or does that just go through that?
I would recommend calling and not.
Yeah, but like if you're in a situation where you don't want you know you want to be quiet, you can text 914.
Text 911, it should go to us, but with all things, cell phone, I can't guarantee that.
Yeah, yeah, yeah.
Is that consistent in the cities around here, or is that like a city-by-city situation?
Or is that many capacity?
And that's certainly something we can circle back on if you uh, and maybe that to that point if there are other questions uh that you think of later, or that you just want to reach out and communicate with Catholic Cowell ride by all means.
We're just it's the same thing I tell everybody in the community, but certainly with your even more so.
Please reach out to us with questions.
Uh, we want to hear it.
Uh and we want to be able to whether they're things you're curious about or things that other people are curious about.
It really does inform the the work product or the the things that we do.
Please reach out.
Um, I think that's what my chat.
We're over by the crash emotional.
And there's an enterprise render card.
And it's now a parking lot on all enterprise rentals.
And they're wondering what can they do to, because there's no parking.
It's basically their fleet parking.
So that's one of the concerns that people are here.
I can see why that was very, very frustrating.
Um, that's something that we will follow up with CDD with community, because it would depend on their licenses.
I don't know.
Uh you know, certainly vehicles, businesses can park in the public right of way.
You can't do business out of the public library, but you can't park these closed out of the stuff in the public right-of-way.
Uh, but there may be more recourse that's non kind of pre-free criminal, uh more applicable, but uh that that doesn't sound like a uh great way to live if you can't park on the street because it's full of rental RC.
I would be very frustrated as well.
That's a good question.
Well, thank you very much.
And I guess um analysts James How it was.
I get that.
But I would like to propose that we take a five minute break.
Thank you, Chief.
You guys very much very much.
All I hear about eight, fifty, just a lot of hopefully.
How do we give us a hug I wanted to put music.
Okay, folks.
So we are now resuming.
Um, okay, moving on to our next item, the fiscal year twenty six twenty-seven work plan.
And then he will now receive a presentation on this item from principal management analyst James.
The committee may add on.
Thank you, Chair.
I will keep my oral presentation brief.
City Council policies require every board commissioning committee to submit a recommended work plan for approval annually.
And at the last HRC meeting on May 7th, committee members have the opportunity to put for potential projects for the fiscal year 2627 work plan, including outreach and events capacity building, civil discourse workshop, a development celebrating women, community lived experience survey, two projects related to child and parent care, a new parent and family roundtable or child care resources package, a project on community accessibility and affordability, and a partnership with schools.
women and the remainder of the projects are not recommended for consideration on the basis either of their um lack of alignment with the HRC specific scope or the high capacity requirement or the high capacity required to continue um or projects with that said this is a reminder that staff recommends adding up to two projects to the current work plan given the current workload and carry forward projects with potentially the second added project being started following the completion of one of the current work plan projects the recommended work plan um as prepared by staff is available in attachment one to the item memo and with that I will open it up for the thank you for the panel chain for any mini members want to pick off the questions oh sorry oh yeah uh thank you chair so you get to clarify a developer uh we're planned project idea if we accept the alternative like if you work with an expert partner it would move to medium meeting if we could approve it as a potential item that HRC could work on correct staff currently recommends if the committee feels a strong preference collectively for holding an event in celebration of women in fiscal year 26-27 that they consider swapping that event for the civil discourse workshop or consider staggering the events so that the active work plan projects are never more than three projects at a time so we can do both but like it would just have to be offset it wouldn't be something that after one finishes we could potentially probably that would be stated okay perfect thank you online me too so you want to make a second um which oh but after if anyone has any questions regarding oh no right I've been gone from chair so long um seeing no other committee questions so when you were saying if we stagger this let's say we do something for celebrate one on the community and the event takes place in 2027 would that count fiscal year yes that would be in the fiscal year of the work plan which will run from July 1st 26 through June 30th 27th and that said there are several work plan projects that are carrying forward that are currently planned to completed in the first half of the maybe the opportunity to stack or the other two this is they're not recommending the child care is that what they're saying that's correct um per staff's analysis those projects are not specifically aligned with the HRC's scope um and they are focused on a policy area that the council has not delegated to the HRC and has continued to work on at the council level and in addition with regard to the child care resources package and there are several programs that fall into a very similar category for example a new state diaper distribution program that provides I believe it's 400 papers to all families leaving the new board um as well as the Mountain View Public Library's new collaboration with the county to deliver free books to children from birth through age five with Dolly partner's imagination library as well as services provided through Pacific Clinics at two locations in Mountain View at their family resource centers could we adjust this instead to say to do something where we're helping to this organizations.
What I would recommend is to consider including those materials for those programs in the outreach toolkit program project.
So uh in the process of creating an events list and an outreach toolkit the outreach toolkit pardon me could potentially include um collateral or material for different programs that the HRC would like to share information about.
We need to open the work we need to acknowledge that okay um okay so seeing no other questions or comments um and no members of the public present uh open the floor for public comment no members of the present of the public present um we can now move on to um motion to approve except to remove the child care and partnership with schools projects from the work plan given that we are not on those two items in seats right thank you committee member web yen i would like to clarify that the attachment one is the recommended work plan and so the the attachment with the yellow headers attachment to includes all of the projects that were in alignment um with currently only two are recommended so sorry we'll approve the work plan added second my apologies okay um do uh all those who say uh we would yeah roll call there we go or would you recommend roll call or the time uh we can do hands raised for a point of clarification did the committee members want to also include the event and celebration of women or did we want to vote on both of those options then a friendly amendment may be in to that motion yeah yeah uh yeah make a friendly amendment to include the celebrate women event uh in the staggered effect that you mentioned not upon completion of um the two other projects and rolled over from last year okay um i show hands to take a vote on um proposal to accept the work plan as proposed with the friendly amendment to include the um the celebrating women's event and the staggered as uh detailed by the change joan how you thank you all right and to clarify for the minutes for the next meeting i will uh committee member lester sorry to clarify for the minutes for the next meeting committee member lesser can I take your friendly amendment as a second to the motion yes thank you okay we will now move on to item 6.3 uh fiscal year 26 27 meeting schedule thank you chair in brief a three committee is required to adopt a regular meeting schedule intersect by law state that meetings shall be on the first Thursday of the month uh this memo includes a recommendation that the committee not meet on September 8th because there are no substantive agenda items and the um fiscal year 2627 work plans will not yet be approved by council meaning that we will not need to form ad hoc communities committees before that date um I do want to clarify that there are two pairs market memorandum so any motion should include an uh change to the staff recommendation which is that the first Thursday in October 26 is October not October 7th and that the first Thursday in May 2027 is the not May 7th and I apologize for the made a note on the so I understand that correctly if somebody wants to motion to approve the schedule as written we should add the um the amendment with state corrections date corrections yep so moved with the amendment so that I will second that right public comment oh yes um open for public comments seeing no there'll move on to the voting uh okay so sorry motion has already been made and seconded show of hands vote all right all right very good all right uh we are all there guys we're now moving on to many staff comments questions committee reports um no actions maybe remember yeah do we need to break or no no sorry I was just stuff away sorry we're not done yet no item in DTC well we always walked around but it's good um no action will be taken on any questions raised by the committee at this time state law prohibits the committee from discussing or acting on substantive non-agended items um does anybody have any comments questions or reports from the committee I have too many to have this do you want to pick a favor maybe or I think we need to have some time to study this and come back with some ideas next meeting that'll be in by this do you mean the work plan or the word plan um if I may uh try and understand I the work plan we have already passed not in this detail um amendment I'll just clarify committee member McDonald's the committee including you just voted to approve the work plan with the addition of an event celebrating women so the majority has passed the work plan for the next fiscal year.
So we've we've accepted the high level I think the page we're looking at is the staff analysis yeah yes that's the project so the staff analysis that's why I said detail what we pass was um proposal I should have proved last the draft one draft one right there yes there you go yes um this this is what we passed yeah and this is a whole lot more I mean it it still this is a pair this is all the underpinnings that's correct committee member mcdonald it was included in the agenda packet to provide context for the recommendation, which is that draft work plan.
So the analysis provides feedback and context for the recommendations that were made in though in a way we passed uh a blank check last time I would then uh the amounts are in the analysis the the amounts, so the analysis, the projects included in the analysis are not all in the work plan.
Only three three of those projects are in the work plan, and the committee members on the ad hoc committee get to work on developing the scope of those projects.
Okay.
Well, that we wanted the detailed snapshot of it.
Well, if you are interested, it is there.
Thank you.
Thank you very much to everyone.
Discussion Breakdown
Summary
Human Relations Committee Meeting Summary - June 4, 2026
The Mountain View Human Relations Committee met on June 4, 2026, to approve minutes, receive updates from ad hoc committees on civic participation and LGBTQ+ outreach, hear the Mountain View Police Department's 2025 annual report, and adopt the fiscal year 2026-2027 work plan and meeting schedule. The meeting featured extensive discussion on policing, data transparency, vendor accountability, and community engagement.
Consent Calendar
- Minutes of the May 7, 2026 regular meeting were approved unanimously by voice vote.
Public Comments & Testimony
- No members of the public addressed the committee on non-agenda items.
Discussion Items
- Civic Participation Ad Hoc Committee Update: Vice Chair Lester reported that surveys in Spanish and Mandarin were distributed to collect resident feedback on civic engagement barriers. Data is being organized for a future presentation to the committee and city council. Committee member McDonald inquired about Russian translation of city documents; analyst James explained Russian is no longer a default language but materials can be translated upon request through existing programs.
- LGBTQ+ Outreach Committee Update: Principal analyst James summarized the committee's kickoff meeting, which included planning an outreach table at the city's Pride event on June 20, exploring partnerships with groups like the Queer Book Club at Books Inc., and researching giveaway items from queer-owned businesses.
- Mountain View Police Department 2025 Annual Report: Chief Michael Henford and Captain Eric Crowell presented:
- Department demographics: 20% female sworn officers (up from 15% in 2024); 12 full-time officers hired; languages spoken include American Sign Language, Arabic, Cantonese, Spanish, Tagalog, and Vietnamese.
- Property crimes slightly decreased from 2,855 to 2,842; person crimes slightly increased from 739 to 742. Larceny accounted for 29% of property crimes. Burglaries declined nearly 10%.
- Emergency communications center handled 98,000 calls (24,000 911 calls), with 98% answered within 10 seconds.
- Professional standards: 13 uses of force out of 37,000 incidents; 10 pursuits; 8 personnel complaints (2 sustained, 5 unfounded, 1 pending).
- Canine program had 93 deployments; new canine Doc joined.
- Youth services: Cops that Care served 900 children; ROAR (Responsibility, Ownership, Ambition, Respect) mentoring program; Dreams and Futures summer program served over 100 children.
- Flock Safety automated license plate reader program: Chief reported the city ended the contract after discovering the vendor shared data outside California without notification. Cameras were turned off; city council affirmed the decision. The department is evaluating future technology options.
- Traffic: 7,764 citations issued, 357 reported accidents (1 fatal).
- Committee members asked about year-over-year data trends, officer recruitment and housing affordability, AI tools, downtown crosswalk safety, flock cameras on private property, and text-to-911 capabilities.
- Fiscal Year 2026-2027 Work Plan: Analyst James presented staff recommendations to approve two projects (outreach/capacity building and civil discourse workshop) due to current workload. After discussion, the committee approved the work plan with a friendly amendment to add a "celebrating women" event, to be staggered after completion of existing projects.
- Fiscal Year 2026-2027 Meeting Schedule: Adopted with corrections: the meeting previously listed as October 7, 2026 is corrected to October 1, 2026, and May 7, 2027 is corrected to May 6, 2027.
Key Outcomes
- Approved: Minutes of May 7, 2026 (unanimous).
- Approved: Fiscal Year 2026-2027 Work Plan as drafted, with the addition of a "celebrating women" event on a staggered timeline (voice vote, all in favor).
- Approved: Fiscal Year 2026-2027 Meeting Schedule with date corrections (voice vote, all in favor).
Note: The transcript indicates the meeting took place on June 4, 2026, though the provided timestamp references June 5, 2026. The summary follows the date stated in the meeting proceedings.
Meeting Transcript
Put you back. No, right. Wonderful. All right. Welcome everybody. Um, see here. Welcome to the June 4th, 2026 meeting of the Human Relations Committee. Um, we are beginning at 6 34 PM. Hi, first meeting. A special welcome to Mary. Um, and if there are any attendees or not, but why are there's agenda copies available? And I will now ask the principal management analysis analyst to take attendance by roll call. Thank you, Chair. Committee member McDonald. Committee member point. Committee member Smith and here. Committee member Webb. Here uh committee member Yan. Excited. Vice Chair Lester here and Chair Pat left here. All right, moving on to minutes approval. The minute for the May 7th, 2026 regular meeting have been delivered to committee members and posted on the city hall bulletin board. Would any member of the public like to comment on the minutes? Seeing none. Uh if there are no corrections or additions, a motion is in order to approve these minutes. Um we do have one online. Oh, no. We do not. Okay, okay. That's on the city logo. Um, so no comments or corrections from either the public or my fellow committee members. Seeing none, we will uh a motion is ordered to in order to approve these minutes. Um, we do a show of hands. Let's see. We need to show hands or all those in favor. Yeah, second. Okay. All right. Uh let's see. All those in favor say aye. I decided to go on this. Okay. All right. We'll move on to four oral communications from the public. This portion of the meeting, the reports and wishing to address the committee on any matter that is not on the agenda. Each speaker has the three minutes to make your comments. State law prohibits the committee from acting on non-agenda items. For those attending the meeting via Zoom, please use the raise your hand function or press star nine on your phone to make a comment. The committee will receive in-person comments first. And seeing none and done online.