OPENPUBLICA · PUBLIC MEETING RECORD
Record of Proceedings

Richmond City Council FY27 Budget Work Session: Operations Portfolio – March 25, 2026

City CouncilWednesday, March 25, 2026
BodyRichmond, Virginia
SessionCity Council
DateWednesday, March 25, 2026
StatusFILED
Video Record
0:00 / 2:02:46

Transcript — Verbatim
2:52

Good afternoon, everyone.

2:55

The Richmond City Council budget work session will now come to order.

3:01

Madam Clerk, if you would provide the chamber emergency evacuation plan announcement.

3:07

Upon activation of the emergency and law signal, all persons should immediately exit the building.

3:11

Please use the exits to the left, right, or front of the council chamber, or the east and west stairwell outside the rear doors of the chamber.

3:35

Oh that's not it.

3:36

That's it.

3:38

Not quite that one, Madam Clerk.

3:44

Mr.

3:44

Warren, if you would provide an overview of the protocol for the work session, please.

4:33

A large portfolio.

5:01

The full 20 minutes we're giving to Mr.

5:03

Wiggins to present on operations.

5:05

However, when we go around and you have your five minutes to ask questions, you can ask questions to either of them at that time.

5:12

Uh to the mayor's chief of staff regarding the mayor's portfolio or Mr.

5:15

Wiggins regarding the operations.

5:18

The only thing I would ask is if you have several questions, uh, let's say for Mr.

5:22

Wiggins, you ask his first, and then uh for their uh Ms.

5:26

We justoria, you ask her second just to prevent people them having to jump up and down.

5:31

Um we are going to uh I go for a second round today of questions for five minutes uh as stated in SOPs.

5:38

I just asked when we get to that second round to try to be as concise and quick as you can uh out of respect for the for the day and the and the work of staff needs to do.

5:47

And um once again, please pay attention in the SOPs.

5:51

We have listed the predetermined order of questions so you all know where you're at on there.

5:57

And um I believe uh that is it.

6:00

I need to share with you just to find the reminder that um I've uh informed y'all a few times, but just uh while I got the microphone amendments are due two weeks from yesterday uh regarding this budget.

6:10

I will be available after this if you want to discuss that uh in further detail.

6:14

So thank you so much.

6:17

Thank you, Mr.

6:18

Warren.

6:18

With that, welcome DCAO Wiggins.

6:26

Well, good afternoon, President Noble, Vice President Jordan, and the stained members of the council.

6:31

I hear a little reverb.

6:33

Can you all hear me clearly?

6:35

Well, I appreciate the opportunity to present the proposed FY27 budget for the operations portfolio on behalf of Meravula and CAO Donnell.

6:45

I've now been with the city for nearly six months, and during that time I've had the opportunity to engage with many of you.

6:52

I look forward to continuing continuing those conversations and to build building relationships with those council members that I have not yet had the chance to connect with.

7:02

I'm especially excited to oversee the operations portfolio as it closely reflects my professional experience over the past 23 years in both county and city government.

7:13

This work is deeply aligned with my background and delivering core services and managing complex high impact operations.

7:22

During my time here, I've had the opportunity to work closely with our department leaders.

7:27

I want to acknowledge that they have been incredibly welcoming and helpful as I've transitioned into this role.

7:35

Have also been genuinely impressed by their knowledge, professionalism, and commitment to service.

7:41

After 23 years in public service, I do not say that lightly.

7:45

These are leaders and professionals whose experience and expertise are highly sought after in their field, and we are fortunate to have them serving our city.

7:55

I am proud to stand firmly behind the work of these teams.

7:58

They deliver critical services to our residents every day, often under challenging conditions, and they do so with professionalism, dedication, and a strong sense of public service.

8:11

Given both the limited time that we have today and the breadth of the departments within this portfolio, I will be providing a very high-level overview that focuses on key priorities, major investments, and overall service impacts.

8:26

The operations portfolio encompasses many of the city's most essential and visible services.

8:32

It provides strategic oversight of public safety, infrastructure, and core service delivery, ensuring that residents receive reliable, efficient services, and that we maintain a high performing city.

8:46

I often think of the operation team as the Navy SEALs of the city.

8:50

And as the last time you will ever hear me make a Navy Navy analogy, as I am an Air Force man.

8:58

So I want you to just think about the portfolio as a whole, and the reason I refer to them as the Navy SEALs is that we rely on them to handle the most critical situations, and oftentimes while we're in our bed sleeping comfortably where we're in front of our television watching our favorite program.

9:38

Thank you.

9:44

So for FY27, the Department of Parks, Recreation, and Community Facilities were transitioning to the operations portfolio.

9:51

Positioning the city to build on its sustained national performance gains over time, the park system has advanced from number 58 to number 16.

10:03

That's very significant.

10:04

And this is in a national top 10 100 rankings, reflecting enhanced programming and amenities.

10:11

Aligning parks with operations will sustain this upper trajectory by integrating maintenance functions, strengthening capital, project execution, and expanding the city's green space footprint.

10:23

This proximity to core operational resources will enhance coordination, reduce duplication, and strategically deploy investments that directly improve scoring metrics within the national ranking framework.

10:36

This portfolio includes a wide range of departments, as the chief of staff just mentioned to you earlier today.

10:44

And together with these agencies from the backbone of city operations, protecting public safety, maintaining critical infrastructure, and enhancing quality of life across our community.

Discussion Breakdown — Share of Meeting
Public Safety██████████████████18%
Personnel Matters███████████████15%
Engineering And Infrastructure█████████9%
Transportation Safety█████████9%
Procedural████████8%
Parks and Recreation█████5%
Community Engagement█████5%
Youth Programs████4%
Transparency and Oversight████4%
Summary of Proceedings

Richmond City Council FY27 Budget Work Session: Operations Portfolio – March 25, 2026

The Richmond City Council held a budget work session on March 25, 2026, to review the proposed FY27 budget for the operations portfolio. DCAO Wiggins presented a high-level overview of the portfolio, which includes public safety, public works, parks, and other core services. Council members then asked questions and made comments on various topics, including staffing, infrastructure, and public safety initiatives.

Discussion Items

  • Presentation of the Operations Portfolio: DCAO Wiggins highlighted key accomplishments, including the Richmond Fire Department (RFD) graduating two recruit classes to achieve full-time staffing, the Richmond Police Department (RPD) achieving a 10-year low in shootings and 7-year low in homicides, and the Department of Public Works (DPW) paving 165 lane miles and repairing 132 blocks of sidewalks. The Department of Parks, Recreation, and Community Facilities is transitioning to the operations portfolio, having advanced from rank 58 to 16 in national park rankings.
  • Police Recruiting and Civilianization: Chief Edwards explained the strategy of civilianizing positions (e.g., chief of staff, crime analysts) to free sworn officers for fieldwork. He noted 604 sworn officers compared to an authorized 750, with 28 in training. Councilwoman Trammell expressed concern about staffing compared to neighboring jurisdictions and asked about recruiting efforts. Chief Edwards stated the department is not lowering standards and applications are up 20%.
  • Fire Department Staffing and Overtime: DCAO Wiggins noted RFD is nearly fully staffed after recent classes but attrition immediately occurs. Councilwoman Gibson flagged a $4 million overage in the FY25 CAFR; DCAO was unaware and promised to investigate. Councilwoman Jordan asked about the connection between staffing and overtime, which remains budgeted.
  • Public Works and Garbage Truck Leaks: Councilwoman Trammell reported citizens' complaints about leaking garbage trucks and asked for solutions. Director Vincent acknowledged the issue stems from older trucks and improper disposal, and he will ensure brooms are on trucks to clean spills. He noted DPW is adding sidewalk crews and spending $18-21 million annually on paving.
  • New Department of Transportation (DOT): Director Beno outlined the DOT’s focus on community engagement and quick-build projects for pedestrian safety. Councilman Breton requested after-the-fact transparency on spending categories. Director Vincent explained that the special fund (CBTA and state maintenance) covers most safety improvements, with $18 million projected annually.
  • DPU Customer Service and Utility Costs: Councilwoman Gibson questioned the reduction of 21 customer care FTE positions. Director Morris clarified those positions were converted to contractual services as part of a new customer service system. She also asked about the $47 million increase in utility expenses, attributed to rising gas and electricity costs.
  • Vision Zero Revenue: Councilwoman Gibson asked about speed camera revenue projections. Chief Edwards reported $4.1 million revenue as of Feb 28, 2026, with $1.6 million in expenses and a net surplus of $2.6 million. Projected year-end revenue is $5.4 million. No FY27 projection was provided.
  • Retiree Cost of Living Adjustment (COLA): Councilwoman Trammell urged the administration to include a COLA for city retirees, noting none have been provided in 16 years. CAO O'Donnell acknowledged the concern but noted fiscal constraints.
  • Budget Alignment and FTEs: Councilwoman Abubacher noted that front-facing personnel in departments like libraries and animal control are flat or reduced while administrative positions see net increases. CAO O'Donnell explained that the general fund increased by only 3 net positions overall, and realignments are budget-neutral. Councilwoman Gibson asked whether any cuts affected currently filled positions; CAO O'Donnell said he would check.

Key Outcomes

  • Council members requested detailed follow-up information: a side-by-side of out-of-school program offerings (Councilwoman Jones), a breakdown of speed camera revenue and vision zero spending (Councilwoman Gibson), a report on the $4 million fire department overage (Councilwoman Gibson), and clarity on DPU customer service FTE changes (Councilwoman Gibson).
  • No votes were taken during the work session.
  • Amendments to the budget are due two weeks from March 25, 2026 (April 8).
  • The next budget work session is scheduled for Monday, April 6, 2026, covering CIP, human services, and city partners; the 4:00 PM Operations Department meeting is canceled that day.
  • Council members expressed appreciation for the operations portfolio staff and their service to the city.

Meeting Transcript

Good afternoon, everyone. The Richmond City Council budget work session will now come to order. Madam Clerk, if you would provide the chamber emergency evacuation plan announcement. Upon activation of the emergency and law signal, all persons should immediately exit the building. Please use the exits to the left, right, or front of the council chamber, or the east and west stairwell outside the rear doors of the chamber. Oh that's not it. That's it. Not quite that one, Madam Clerk. Mr. Warren, if you would provide an overview of the protocol for the work session, please. A large portfolio. The full 20 minutes we're giving to Mr. Wiggins to present on operations. However, when we go around and you have your five minutes to ask questions, you can ask questions to either of them at that time. Uh to the mayor's chief of staff regarding the mayor's portfolio or Mr. Wiggins regarding the operations. The only thing I would ask is if you have several questions, uh, let's say for Mr. Wiggins, you ask his first, and then uh for their uh Ms. We justoria, you ask her second just to prevent people them having to jump up and down. Um we are going to uh I go for a second round today of questions for five minutes uh as stated in SOPs. I just asked when we get to that second round to try to be as concise and quick as you can uh out of respect for the for the day and the and the work of staff needs to do. And um once again, please pay attention in the SOPs. We have listed the predetermined order of questions so you all know where you're at on there. And um I believe uh that is it. I need to share with you just to find the reminder that um I've uh informed y'all a few times, but just uh while I got the microphone amendments are due two weeks from yesterday uh regarding this budget. I will be available after this if you want to discuss that uh in further detail. So thank you so much. Thank you, Mr. Warren. With that, welcome DCAO Wiggins. Well, good afternoon, President Noble, Vice President Jordan, and the stained members of the council. I hear a little reverb. Can you all hear me clearly? Well, I appreciate the opportunity to present the proposed FY27 budget for the operations portfolio on behalf of Meravula and CAO Donnell. I've now been with the city for nearly six months, and during that time I've had the opportunity to engage with many of you. I look forward to continuing continuing those conversations and to build building relationships with those council members that I have not yet had the chance to connect with. I'm especially excited to oversee the operations portfolio as it closely reflects my professional experience over the past 23 years in both county and city government. This work is deeply aligned with my background and delivering core services and managing complex high impact operations. During my time here, I've had the opportunity to work closely with our department leaders. I want to acknowledge that they have been incredibly welcoming and helpful as I've transitioned into this role. Have also been genuinely impressed by their knowledge, professionalism, and commitment to service. After 23 years in public service, I do not say that lightly. These are leaders and professionals whose experience and expertise are highly sought after in their field, and we are fortunate to have them serving our city. I am proud to stand firmly behind the work of these teams. They deliver critical services to our residents every day, often under challenging conditions, and they do so with professionalism, dedication, and a strong sense of public service. Given both the limited time that we have today and the breadth of the departments within this portfolio, I will be providing a very high-level overview that focuses on key priorities, major investments, and overall service impacts. The operations portfolio encompasses many of the city's most essential and visible services. It provides strategic oversight of public safety, infrastructure, and core service delivery, ensuring that residents receive reliable, efficient services, and that we maintain a high performing city. I often think of the operation team as the Navy SEALs of the city. And as the last time you will ever hear me make a Navy Navy analogy, as I am an Air Force man.

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