OPENPUBLICA · PUBLIC MEETING RECORD
Record of Proceedings

Richmond Public Safety Standing Committee Meeting - May 28, 2026

City CouncilThursday, May 28, 2026
BodyRichmond, Virginia
SessionCity Council
DateThursday, May 28, 2026
StatusFILED
Video Record
0:00 / 1:59:53
Transcript — Verbatim
10:17

I don't know.

17:47

Yes.

25:40

Good afternoon.

25:41

We will now call to order this meeting of the public safety standing committee.

25:45

I will now begin by reading the announcements and the public speaker guidelines.

25:52

Upon activation of the emergency alarm signal, all persons should immediately exit the building.

25:57

Please use the exits to the left or right front of the council chamber or the north or south stairwell outside the rear doors of the chamber.

26:08

Do not use elevators or escalators.

27:00

Period of six months.

27:01

I would now move on to the approval of the minutes.

27:03

The minutes to be approved are from the March 24th, 2026 Public Safety Standing Committee.

27:10

If there are no amendments or corrections, then those meeting minutes stand approved as presented.

27:15

Those minutes have been approved.

27:17

We would now open the floor for public comment.

27:19

Is there anybody that would like to provide comment for things or items not on today's agenda?

27:25

Please approach the podium and state your name for the record.

27:32

Good afternoon.

27:32

My name is Monique.

27:40

I'm speaking on behalf of inmates at the Richmond City Justice Center who have medical conditions and documented dietary requirements.

27:47

I'm using my fiance's case as an example of systemic failures that need immediate policy intervention.

27:54

At the Richmond City Justice Center, inmates and documented medical diagnoses are not receiving meals consistent with those diagnoses.

28:02

Medical staff discontinued diagnosis without consultant treat treating providers.

28:06

Inmates advocating for their own medical needs, face retaliation, loss of commissary, solitary comp solitary placement, intimidation.

28:14

Facility staff fail to conduct required security checks and refuse necessary medical procedures like weight monitoring.

28:21

This isn't individual staff failure.

28:24

This is systemic.

28:26

Between March and May 20 May of 2026, I documented a cardiac diagnosed inmate receiving non-compliant meals for months, despite providing medical documentation in person, medical staff refusing weight checks, a nerve statement that's making me work too hard when asked to conduct required medical protocols.

28:45

Staff failing required 15-minute security checks for over two hours, an inmate placed in solitary following medical advocacy, and most critically, that same inmate denied water for seven hours while in solitary confinement with a cardiac condition and blood pressure medication.

29:02

He was transported to VCU Medical Center where physicians confirmed he was dehydrated and at a risk of kidney failure.

29:09

This is not negligence.

29:11

This is a medical emergency created inside this facility.

29:16

I am asking this council to mandate an independent audit of Richmond City Justice Center's medical protocols and staffing training.

29:23

A requirement that documented medical diets be strictly adhered to with weekly verification.

29:29

A ban on retaliatory actions against inmates or families who advocate for the medical needs.

29:35

Mandatory hydration and medication monitoring protocols for inmates with cardiac conditions.

29:41

Monthly oversight reporting to this council.

29:43

This protects all 400 plus inmates in that facility.

29:47

Thank you.

29:49

Ma'am, excuse me.

29:51

Ma'am.

29:54

Have you spoken to the sheriff?

29:56

Because she is here today.

29:57

Yes, I have sent several letters.

29:59

I believe I'm up to my fourth letter to the sheriff.

30:02

I have yet to receive response even at the request and a response within 10 days.

30:10

I think do you have some?

30:13

Go ahead, Stop.

30:15

Um, I mean, these are extremely, extremely concerning cases that you're referencing.

30:23

It's a subject that's very near and dear to my heart, and I know all of us care deeply about the safety, health, and welfare of our individuals that are incarcerated in Richmond City jail, particularly those that are medically complex or fragile for and mentally have co-acquiremental disorders for which there are many.

30:59

Um explanation or get a little bit more details as to what is going on here.

31:05

I know that there's a long history that predates our current sheriff and that we, well, um, long before I was on council that these types of um really tragic circumstances and conditions existed.

31:22

Um I think there is a thought there have been a lot of progress made to resolve a lot of that and improve our systems, but would love to know what those have been and if there is an appropriate moment to bring forward the sheriff and have some of those concerns addressed.

31:38

I I would like to get that information.

31:45

Um sheriff, would you like to come up and say?

31:53

Thank you.

31:54

Thank you.

32:05

Good afternoon, counsel.

32:07

Again, this is Dr.

31:59

Antoinette Urban Sheriff of the City of Richmond.

32:10

Um by law, I'm not, um, cannot speak on any individual condition of any persons.

32:17

However, um, as far as auditing is concerned, we recently passed our Board of Local and Regions' jail audit, and I'm not sure that all the information that she has is uh been appropriately passed on to her, but we are uh providing medical care for all inmates that are in our facility as well as our security that's going on in our facility.

32:41

If you have a specific question that you want to ask me now, I'll be more than uh happy to answer it if you want to come over or have me to come to you and have a conversation separately about what goes on.

32:52

Again, uh you guys are welcome to come over to the jail at any time.

32:56

Uh we're always open, I'm always there.

32:59

Uh so we can do that, but uh we want to make sure that um you know that any individual that's in our facility that has any conditions, we personally have conversations with them as well as the doctor provider, the practitioner, um, and those individuals that go out to the hospital.

33:18

Yeah, I mean, just one follow up.

33:20

That was my um for point of clarity.

33:23

Um VCU still holds the contract with your department for actually delivering the care and being the contractor physicians that do the plans of care and compliance and all that.

33:33

Yeah, medico is our uh medical department that does our medical and mental health.

33:39

So that is now in how because it used to be contracted out, correct?

33:42

It's still contracted out, but it's contracted out to medico.

33:45

Okay, and who oversees that just so that we can start to do a little bit of diligence?

33:50

As far as overseeing the contract being fulfilled, uh the the local board, the board of local and regional jails, as well as myself, and I have a risk manager um that also oversees um the medical department to ensure that we are in policy.

34:05

And those would be the individuals responsible for approving the plan of care, making sure it's implemented correctly and that we're following all the requirements, yeah.

34:15

ADA requirement all that stuff.

34:16

Right, medical is NCCHC, um certified, uh, so they are in compliance with all health orders and we are in compliance with the board of local and regional jails, which formerly was known as DOC.

34:30

Okay, so who's who you have someone in your shop that's managing that contract?

34:35

We overall manage the contract.

34:37

I have a risk manager that um works in nursing that also uh follows medical every day.

34:43

And just one just one, how many inmates do you have?

34:46

Uh currently today we have 603.

34:49

And you have one contract manager overseeing the compliance for all the plans of care.

34:55

We have an entire accreditation team that does it, but she specializes in nursing.

35:00

She has a jurisdoctor in nursing and risk management, so she oversees that part as well as our accreditation staff.

35:09

Hear you on that difference between um an individual who is ensuring that the direct plan of care is followed through.

35:17

So, for example, I think with the example of the case that we're citing here is if we have a diabetic or someone that's on, you know, that has a uh cardiology needs, right?

35:30

Um and they have specific dietary needs and and whatnot, right?

35:34

That day-to-day plan of care has to be followed based on their diagnosis.

35:40

If there's 603 inmates, I would assume maybe a third of them probably have special, I'm just guessing based on our special population, right?

35:52

We have individuals that are on special diets, um, which is done through the nutritionist through our airmark company, which does our food, um, and the dietitian and the provider from the medical company, um, get together and make sure that one, the nutritionist that is the appropriate nutrition and the doctor to ensure that it meets their medical needs, whatever their health conditions are.

36:14

Yeah.

36:16

And diet is just one, right?

36:18

But it but typically you have, you know, that's a lot.

36:21

I guess I'm I'm trying to assess out do you have the appropriate just from a contract monitoring standpoint?

36:30

And from successfully from us being having a degree of confidence, like are those individuals who have plans of care.

36:37

Are they being followed through on?

36:39

Do we have enough staff, nursing staff that are because that's the only you can't have a lay person monitoring a plan of care.

36:47

Do we have enough folks on your staff that are able to ensure that we are compliant with those plans of care on the day-to-day basis?

36:56

Is that medical has a matrix of 45 people on their staff?

37:00

And they're the one so you have 45.

37:03

They have 45 people.

37:04

I have on my staff to oversee.

37:07

I have nurses on my staff as well to oversee to ensure that medical stays in compliance and within the policies of the state, and as well as NCC HC to ensure that they're doing what's supposed to be done.

37:19

But the matrix is 45 people for the company that oversees all about medical.

37:24

Okay.

37:25

Okay.

37:26

Um, yeah, I mean, I think I think more to I again, I really appreciate um the young lady for for bringing this forward to us, and um, and certainly you know, might be worth a another conversation with us.

37:41

I don't want to go down this isn't on the agenda, I don't want to go down the rabbit hole, but um, you know, that there's nothing more serious than the health safety and well-well being of our um incarcerated and population, given how vulnerable and fragile uh they are.

37:55

So um absolutely everyone that has some type of medical condition is sees a doctor, and the doctor provides a plan for them to follow along with medical medications, diets, whatever those things may be, and we ensure that they follow them to the best of their ability, and then the the individual also has to follow those plans as well.

38:17

Okay, and we stay in constant conversation with the individuals as far as going back and forth to medical or having medical conversations, and I have meetings with medical on a daily basis.

38:31

Sure, if I want to say that um I know that several years, probably since 2021, there's been issues in the paper or things in the paper all over the news, you know, in reference to um the conditions at the jail and with the inmates, and I know that I have been and my colleagues too, very much involved, um, trying to find answers as to what's going on, how how different things keep happening, and then when the young lady comes here, takes her time today to come here to speak to us, and I know that you and I had a conversation last night and asked you to be here too.

39:08

And I thought maybe that you could not hear openly, but maybe speak with her in reference to her loved one, how you're how you are addressing the issues, not only you know, I guess with him, so that we don't end up in a paper as far as another death or another um someone that felt like that they were um neglected by certain agencies at the jail that were not doing their part to help them.

39:38

So I just thought maybe today you could just have reached out to her just to say that you could have a conversation or give her the a number, whatever, because I asked her before if she had your number so that she could, you know, talk with you.

39:53

Absolutely, we can have a conversation for as much as I can tell her, um, as far as giving her information in reference to a person's medical condition.

40:02

We have to still deal with HIPAA.

40:05

Okay, if you could maybe next month get with or get with Steve, because I know my colleague has asked for a follow-up on this.

40:13

Um, I can I can give her a call anytime.

40:18

We'll stop by and we can have a conversation.

40:20

No, I think I think what I think what she's asking for is for you to come before the body of public safety, and if anybody else has any, you know, because I'm quite sure this is this conversation's not gonna stop here.

40:33

I'm quite sure us we're gonna be getting emails and calls in reference to coming here probably next month to sign up to speak in reference to something else.

40:42

That's why I'm giving you the opportunity, or my colleagues are for you to be able to come here and just you know, let us know and let the public know exactly, you know, what you're you know, how you're moving forward.

40:55

How we'll because there's some because there's other people that have called me too and asked me, um, and I'm I'm not gonna get into that because like I said, you and I have been fighting in Oregon since 2021.

41:06

I don't want to do that today.

41:07

I don't know, I mean arguing, you know, you know what I'm saying.

40:59

Don't worry, we're okay.

41:12

Okay, all I'm saying is since 2021.

41:15

Just please, if you can reach because here she is.

41:17

She came here today, you know, with concerns about her loved one that's under your care, as you as the sheriff.

41:25

Absolutely.

41:25

I'll be more than happy to speak with her and give her the information that I can give her.

41:31

I understand.

41:32

Okay, okay.

41:34

And we can we can do that now if she wants.

41:36

She and I can go outside and I can give her what I can.

41:39

I'm not sure how much is that gonna be in reference to.

41:42

I think she's just concerned about her love, we're not.

41:45

And then she's probably not, you know, maybe doesn't fully understand about how it works with this department, that department, and how many medical issues does he have, and she wants to make sure that all of them are addressed so that she don't have to be burying her loved one.

42:00

Absolutely.

42:01

All right, thank you.

42:02

Thank you.

42:02

I appreciate your time.

42:04

And we're not fighting, Miss Tramble.

42:05

We're okay.

42:06

Well, I know we have in the past, and I'll leave it at that.

42:08

Yes, ma'am.

42:10

I don't want to wanna, you know, you're here, and and I appreciate that.

42:15

Yes, ma'am.

42:15

Thank you.

42:16

Thank you.

42:17

Thank you.

42:20

Is there anyone else that would like to address the committee regarding items not on today's agenda?

42:25

Seeing none, the public comment period is now closed.

42:28

We will now move on to the board vacancy packet.

42:44

Good afternoon, Kylie Kessaker, Deputy City Clerk.

42:47

The vacancy report before you this afternoon, uh, which captures current and projected vacancies through August, consists of a reappointment application for a towing and recovery operator who resides or has a principal place of employment in the city on the advisory board for the assessment of towing fees and the storage of vehicles.

43:07

Aben Thomas, eighth district employment, was appointed to serve a partial term, and the new term will be for a period of three years.

43:34

And I would recommend us to move this to the full body of council.

43:38

Is that a motion?

43:41

So do we have a motion?

43:43

Yes.

43:46

Okay, thank you.

43:49

What was the second?

43:50

I'm sorry, who gave that?

43:52

Is that Sarah?

43:54

Okay, thank you.

43:57

The committee is voting on the motion to forward the board recommendation of the advisory board for the assessment of tolling fees and the storage of vehicles for a bin Thomas as stated to council.

44:08

Miss Aboubaka.

44:09

Aye, Vice Chair Lynch.

44:11

Aye, Chair Tramm.

44:13

Hi.

44:13

That motion has been approved.

44:19

We will now move on to the paper for consideration.

44:22

It'll be item one, ordinance 2026 059 to amend city code to require the department of emergency communications preparedness and response to route emergency 911 calls for emergency medical services to the Richmond Ambulance Authority.

44:38

That papers before the committee.

44:55

Yes, ma'am.

44:56

And it was um requested to be referred back to this committee, which is why it appears on your um agenda for today.

45:04

Okay, thank you, ma'am.

45:05

You're welcome.

45:09

Is there anyone for city administration or the patron would like to speak in regards to this paper?

45:24

Good afternoon, Stephen Willoughby, Director of emergency communications preparedness and Response.

45:29

I'll just uh reiterate some of the highlights from Merovilla's memo to council on May 10th regarding this paper.

45:40

And so in summary, uh maintaining the single uh call center as we currently have improves clarity and accelerates uh life saving interventions as well as uh moving to a dual center model as proposed by the ordinance.

45:58

Uh both RAA and DECPR would have to bear our cost of licensing infrastructure maintenance and training, resulting in doubling the costs uh for the city.

46:09

Um the current model is data-driven and consistent with the best practices, industry practices established city strategy and pillar one of the mayor's action plan and thriving city hall.

46:23

Um DCPR is nationally accredited public safety answering point and uses International Academy of Emergency Dispatch Protocols.

46:31

Uh IED that uh governing body performs quality assurance of DCPR's performance to ensure independent third-party performance reviews.

46:42

Um addressing some of the concerns regarding misclassification.

46:47

Uh we received uh a list of of those RAA claimed were misclassified and reviewed all of those.

46:56

Uh in many of the cases uh those calls were deemed as compliant.

47:03

And in fact, in some cases, those were part of the independent uh review that IE does, and they determined that the initial call was highly compliant according to their standards.

47:16

The current model is more efficient, more physically responsible, and is operationally more efficient.

47:23

So therefore, the administration opposes this change the revision back to a dual center model proposed by the ordinance uh waste taxpayer dollars increases response time and it's inefficient method of addressing the patrons' concern.

47:39

Thank you.

47:40

So can you excuse me?

47:42

Oh, go ahead and audio.

47:45

I'm sorry, Mr.

47:46

Can we open a floor for public hearing?

47:49

What did you would that be okay?

47:54

Yes.

47:54

Okay.

47:55

Is there anyone that would like to speak in opposition to item one?

47:59

Is there anyone that would like to speak in support to item one?

48:03

Seeing none of the public hearing is now closed.

48:05

Bring it back to the committee.

48:07

Excuse me, I would like for Chip Decker to come up.

48:11

Okay.

48:22

Good afternoon, Chip Decker C at Richmond Ambassador.

48:26

Um, as far as this paper goes, uh I've seen the mayor's response.

48:32

We also responded back to that.

48:35

Uh a couple of points.

48:38

Um, that the DEC is accredited.

48:42

However, the Richmond Am's authority is actually accredited in the call taking system software that we use.

48:54

And so while they are accredited, they're not accredited in the call taking by the IAED.

49:01

The uh Richmond Ambulance remains ready to add capacity, expertise, and accuracy to the call taking in the city of Richmond and hopes that uh you approve this uh paper back again to uh council.

49:32

Mr.

49:33

Decker, would you be requesting additional taxpayer dollars to move this to RAA?

49:43

We still maintain all the software because we have a whole nother side to the Amherst Authority.

49:51

We take non-emergency or pre-scheduled call taking also, and we follow this the same.

49:56

So it's it's no savings for us.

50:02

And uh so you know I I haven't seen the numbers, unfortunately.

50:09

Uh Director Willoughby and I have been unable to meet to uh discuss where these figures are coming from.

50:17

But the insinuation that this would be duplicative and cost additional taxpayer dollars is incorrect.

50:26

It's not it's not going to save anything.

50:28

We're going back to the way it was.

50:31

I can't see that it's gonna cost any additional taxpayer dollars, and what you're getting is additional capacity to answer the phone, and the uh the accreditation standard of excellence for uh the accuracy in uh the call taking from the ambits authority.

50:56

And last question, um, you know, part of we've been talking about this now.

51:02

I think this has probably been the most deliberated uh topic since I've been on council um for almost a year and a half now.

51:12

Um, so basically the entire time it's been switched over.

51:15

Um in our deliberations most recently we've we've asked for the opinion or expertise of the state.

51:26

Um can you speak to what this the state authority has shared with us?

51:34

Yeah, there's a state statute that um requires PSATs, public safety answering points to be trained in uh emergency medical dispatch.

51:47

The um letter we received from the state, uh it says that yes, you need to be trained in it.

51:55

It is silent on the operational responsibility as to who needs to uh actually provide it, um, because the state does not intend, and you know, particularly in a situation like this, to roll back the quality just to comply with you know a law.

52:19

It was never intended to do that, it doesn't do that.

52:22

The opinion that the mayor and I received, you know, that was prior stated uh before um by administration seems to be incorrect.

52:38

Okay, so to summarize, this the state that we the state authority that we went to to ask for their opinion, said that the accreditation is required, but that the oper like how we operate is at the authority of the they were they were neutral on how the locality decides to operate.

53:04

So if we wanted to go back to RAA doing medical calls, the state is agnostic about that, correct?

53:12

That is correct.

53:13

Okay, so just because I think it's important for clarity because I'm over this conversation.

53:20

We the underpinning argument for why it was switched over July 1, 2024 of this being a state mandate, state law, is null and void.

53:35

According to the correspondence from the state.

53:39

Okay, thank you.

53:41

Thank you.

53:42

Um again, again, I feel like we have been asking for good data to compare uh pre and post test since this switch was made, and since I first kicked this hornet's nest about a year and a half ago.

54:03

And so I'm still trying to make sense as to like, is it better?

54:08

And I don't know that the data that I'm looking at now really gives me an indicator of that.

54:14

The strongest data point that I'm seeing here is exhibit A from, and this is from emergency communication communications and preparedness and response shop that says the average time to determine it.

54:28

Uh we've seen a 34% drop.

54:34

Can you elaborate on that for me a little bit?

54:29

Absolutely.

54:38

So there are curtain certain national standards that are used, you know, for the accreditation.

54:48

And that is my knowledge, not one of them.

54:53

So what that is saying is that when somebody dials 911 and goes to the Department of Emergency Communications, and they're going to ask the address of the emergency, a callback number in case you get disconnected, and tell me exactly what happened.

55:12

And if they say I'm having chest pain, then the software has a drop down and you select chest pain.

55:24

At that point, based on the software logic, it sends to a dispatcher what unit should go for chest pain.

55:38

Is it a fire truck?

55:39

Yes.

55:40

So it goes to fire dispatch.

55:41

Is it an ambulance?

55:42

Yes.

55:43

So it immediately goes to the ambulance authority for dispatch.

55:48

Now, that has occurred, but that is not the end of the caller's experience on the phone.

55:57

Because then you start asking the rest of the questions.

56:00

How long has this been going on?

56:02

Is it you know, is it in the left arm?

56:05

And so there's a whole bunch of questions that based on the caller's response takes you down a different pathway until you get to the very bottom, and that is the final determinant.

56:24

The resources were dispatched after like the third or fourth question.

56:30

Getting to the bottom of that whole interrogation, if you will, you know, it's not a race, it's it needs to be accurate, and our data shows we're more accurate, because if you if you take the wrong path on your way down, then it can change the response.

56:56

It can cause the you know, a fire truck to no longer be necessary, it can cause an ambulance to go in not with lights and siren on, you know.

57:07

So it's it's not a race to the bottom to get to the wrong answer.

57:16

You also have to be accurate.

57:18

I think they're saying they do it a minute faster.

57:21

The questions are the same no matter who's asking it.

57:25

How do they ask the questions a minute faster in such a short time?

57:31

How would how does that even look?

57:35

Well, so the corresponding data point that we've been asking for this whole time is about just that, right?

57:42

How what's the accuracy rate?

57:46

And I think that's you tell me, but or someone who's knows more than us, tell us.

57:52

But isn't that a really important data point to have to know the avoidance of liability and risk?

57:59

And life or death situation, right?

58:02

It absolutely is.

58:03

Is that like the most key thing that you could do?

58:06

And that's what the International Academies of Emergency Dispatch that are the authors of that software, that's what they look at.

58:15

Did you draw the correct conclusion?

58:19

Did you give the proper pre-arrival instructions based on your correct conclusion as to what's wrong with the patient when necessary?

58:28

And if the answers to that are yes, and you did it more than 90 90%, I believe, or more of the time, then you can work towards or be accredited, like the Richmond Amments Authority has been since 2001.

58:48

Okay, so let me ask this question again for the um tenth time here and a half.

58:55

Who has better accuracy rates in like a 12-month time period?

59:02

But all the data we've seen is the Richmond Ambassador Authority does.

59:09

Okay, I hear you, Chip.

59:11

Is anybody else want to speak to that or can back that up, or do we have any other data points that I'll give the administration a chance or an opportunity to share?

59:24

Steve, the question is it's the most important, I think, important question.

59:31

Um, the most important questions we've been asking um is what is the difference, if if any, in accuracy rate between the call center when it was with the RAA versus the call center, the current accuracy rate, the percentage of accuracy rates with you.

59:51

He's saying it was higher when it was with the so we're both using the International Academy of Emergency Dispatch standards to measure those accuracy rates.

1:00:00

Uh, the big difference I think is what you what you guys are trying to get to, and how we're able to affect a dispatch quicker is the call is no longer being transferred, it's being handled by a qualified certified emergency medical dispatcher upon the initial 911 call.

1:00:18

I just with simple percentages, this is a metric that's captured by the accrediting body.

1:00:24

What was it in 20 from 2023 to 2024 versus a look back of 2025 to 2026?

1:00:32

Do we know that?

1:00:34

Statistic.

1:00:38

I mean, we could provide that, but I think I think that data has been provided in many of the packets that we have that we've uh provided over the last several weeks.

1:00:53

So I would go back to my statement that the initial determinant, it's very technical how this whole thing works, the initial determinant of the initial questions that a call taker, you know, requires to determine the response who's going hasn't changed, hasn't changed.

1:01:19

The only part that has changed is after the units have been dispatched, DEC used to send us the caller to ask the remaining questions to get to that point where we fully understand what's wrong with the patient, can we intervene over the phone for care, and are the right pieces of equipment responding?

1:01:45

Nothing has changed in determining the initial, you know, response.

1:01:52

If they if you tell them you're having chest pain, they're going to code it as chest pain.

1:01:57

If we're asking the rest of the questions and realize you're having chest pain because you got hit in the chest with a basketball, that's different from a potential assumption at the very top that you're having a heart attack, especially if you're 13 years old, right?

1:02:15

So that's what those extra questions do is dig deeper into what was the initial chief complaint.

1:02:26

And the and the process of determining the response when the response is distributed to dispatchers to dispatch resources, has not changed either way.

1:02:40

What we're trying to restore is the accuracy at finding out is it chest pain medical cardiac?

1:02:51

Is it chest pain?

1:02:52

I got hit in the chest with something.

1:02:54

You know, that's what we're we're trying to uh establish.

1:03:00

And once again, we're ready to add capacity to their call taking.

1:03:05

Because if they can transfer the caller to us, if freeze up time, answer another call.

1:03:18

Did I answer your question at all?

1:03:21

Go ahead and okay.

1:03:24

Um, so what would I would I believe the I'm assuming the president, maybe the administration asked us to do because they sent it back to this body, um, was to give a more thorough analysis of whether or not it makes sense, this paper, what it's asking us to do to move the this call center, whether or not it makes sense.

1:03:46

I don't know that the data that we're sitting here looking at from the administration gives us a good indication of that, primarily because I don't see anything that speaks to accuracy and rate of um if if or not that code that call was coded correctly.

1:04:08

Um what the analysis of additional capacity added back to the call center would do should those calls transfer back over to you.

1:04:20

And it seems like we have some misaligned cost impact data.

1:04:25

Um, so I feel like this is like an incomplete homework assignment, and I don't know if I'm adequately prepared to say that we have enough information to make a great decision.

1:04:39

So it leads me personally to say, well, let's forward it to full body and have more give our colleagues the opportunity to ask those questions.

1:04:50

Chip, I want to thank you for you know putting up with this for the past couple of years, I should say.

1:04:57

Um, you know, I think it's pretty bad when Mr.

1:05:00

Willoughby comes down here and attacks one of my colleagues because she's got some questions that are not fully um explained to us, and hardly ever pays attention to us, but anyway, I am sick and tired of every time I have a paper, every time I put in legislation, I have to go through something like this, and it's pretty bad when I support my colleagues on council, just about everything and anything that they want to throw in front of me.

1:05:28

But this right here, this is I mean, how do you put a price on life and death?

1:05:32

This right here is is life, and you know, every second counts.

1:05:37

And when someone calls and and I know I've called 9-1-1.

1:05:40

What's your emergency?

1:05:42

What this that I'm like, what I'm calling for somebody else who don't want to call 9-1-1.

1:05:47

You're asking me all these questions.

1:05:49

You know, that takes time too.

1:05:51

I guess Mr.

1:05:52

Willoughby's called 9-1-1 and figured it out for himself, I guess.

1:05:56

I don't know, but I know I have, and to me, I think this paper, sick and tired.

1:06:01

It comes back and forth and this, and you know what?

1:06:03

If the mayor and the CAO's got a problem with it, come talk to me about it.

1:06:08

I'm the chairperson.

1:06:09

Come talk to me.

1:06:10

I have yet to talk to them, which it doesn't matter.

1:06:13

Doesn't matter, not to me.

1:06:15

But Chip, I hope, you know, I hope my colleagues, we're gonna forward this paper to the full body of council, and I hope that they will um vote for this because this is wrong to do this to you and to every citizen in the city of Richmond that calls 911 and waits for someone to come and help them.

1:06:32

Like the poor lady was on Bells Road pregnant, having a baby on the asphalt in my district, and had to wait for someone to help her.

1:06:40

Because the police officers couldn't put her in a police car, the firefighters couldn't pick her up.

1:06:46

I saw that.

1:06:47

What why you why are you shaking your head no at me?

1:06:51

Okay, you're just shaking your head.

1:06:52

Thank you.

1:06:53

Thank you, Chip.

1:06:56

Well, with that, motion to forward to full body.

1:07:01

Second.

1:07:05

The committee is voting on the motion to forward item one ordinance 2026 059 to council with the recommendation to approve.

1:07:13

Ms.

1:07:13

Abu Baka.

1:07:14

Aye.

1:07:15

Vice Chair Lynch.

1:07:16

Aye.

1:07:16

Chair Tram.

1:07:18

Aye.

1:07:18

That motion has been approved.

1:07:23

We will now move on to our presentations.

1:07:26

We have the Richmond Fire Department response times and updates by Chief of Fire and Emergency Services, Jeffrey Siegel.

1:07:40

I'm Jeffrey Siegel, Chief of FAIA.

1:07:43

Uh good afternoon.

1:07:44

Um, Chair Hurston, Councilwoman and Member Trammel, and Councilmember Abelbach and Council Member Lynch.

1:07:55

Um, we're uh very pleased to be able to present this.

1:08:03

Well, how is the fire department planning for the future with the growth of the city?

1:08:09

So you had questions such as well, what are we doing to prepare for the increasingly dense city?

1:08:16

That was one of the questions, too.

1:08:19

What about the tall buildings?

1:08:21

Are we planning properly for the tall buildings?

1:08:24

And what about overtime rates and policy?

1:08:28

So we're very excited to be able to explain some of these things to you because that's some of the good things that we've been able to do in the fire department within the last year or so.

1:08:39

Just to start uh to help you to understand that everything that we've been doing in the fire department all aligns with the mayor's pillars.

1:08:46

For example, a uh thriving city hall, the things that we've been doing and the changes that we've been making, such as reorganization, policy reviews, using data to be more efficient.

1:08:59

Uh, we've made all those changes and we we really really feel good about it.

1:09:03

And uh we we're going to talk about it as we go through the presentation, as well as uh thriving neighborhoods.

1:09:10

Um, some of the approaches that uh you have seen us uh doing, knocking on doors and et cetera, that involves community engagement, a different approach, a strong approach that we're taking, uh to grow with the city and uh be ready to handle any of the challenges of the future, as well as uh uh low vacancies, fleet upgrades, and um additional uh staffing doing uh dynamic staffing.

1:09:36

So to get right into it, um we're looking at okay well um high rises.

1:09:42

Um, one of the concerns that uh uh you had uh and here in the city, the city's growing, and as you can see, there's over 52,000 residents that's been added since 2020, and uh the high rises, for example.

1:09:57

Um the city is growing vertically, um, and uh we are well aware of that.

1:10:03

So taller buildings means uh more complexity when it comes to fighting fires.

1:10:09

So what have we been doing?

1:10:10

Well, if you look at this slide, you'll see that um we have positively grown, and uh we've used technology added with that uh for uh the uh challenges of a city that's growing.

1:10:24

For example, in 2023, we added uh four additional units.

1:10:29

That was truck six on Hawthorne Avenue, truck seven, that's on Thompson Street, Truck 10 that is on Richmond Highway, and engine 24, uh located on Forest Hill uh Avenue.

1:10:43

Uh we also uh recently we've had uh just this past year uh two new fire stations that that's allowing for growth.

1:10:51

Uh one is um down uh station 21 down on Richmond Highway, and the other one was station 12 uh over in Kerry Town.

1:11:01

And those stations are allowing for us to have additional growth, uh more uh space for units, and uh we're very excited about that.

1:11:10

Uh CIP uh current projects, uh, extremely excited about this.

1:11:16

We're bringing um the burn building back to uh the Richmond Fire Department for the last few years.

1:11:23

We couldn't even do burns at the uh fire training academy.

1:11:26

We had to go out to other jurisdictions like Henry and other jurisdictions to do proper training.

1:11:32

So now uh because of the budget, we are very, very uh pleased to say we're bringing it back.

1:11:37

We should have that done within a year.

1:11:39

Uh we're gonna have our burn structures back here so that we can properly train, and then a result of that is that we're protecting the citizens uh because we're properly trained.

1:11:48

We can train more, train more on live burns and etc.

1:11:51

Right here uh and uh our training facilities uh within the fire department.

1:11:56

Uh that's one area.

1:11:58

Uh future plans, CIP plans.

1:12:01

Um, we uh are making recommendations, have made recommendations for future CIP plans to uh have a additional station downtown, uh well, as well as uh replacing the station at station 18, which is located on Thompson Street.

1:12:19

Uh we also are using uh data, data, data, data, data, and analysis to uh improve our response modeling.

1:12:29

For example, predictive response modeling.

1:12:29

With the data, we're able to look at okay, well, what's the trends?

1:12:37

How to move resources around.

1:12:40

Then in addition to that is uh dynamic staffing.

1:12:43

Uh using data helps us to do that, and that's how we're moving with the city as the city grows where we can keep up with the demand.

1:12:51

Just to give you an example of how efficient uh things are now is that uh we just took a sneak uh a peek at uh 1972.

1:13:02

In 1972 is very it was very similar to the uh population here in the city, about 250,000.

1:13:08

Well, uh, how many resources did we have then?

1:13:11

Well, if you can see that we had over 35 uh fire companies then, in addition to battalion chiefs and so forth.

1:13:19

But today, with the same amount of population, but if you notice that the annual incidents has more than doubled.

1:13:27

So that means that the fire service is uh much busier than what it was back almost 50 years ago, but the population is the same.

1:13:36

So we're we're extremely busy now, but the difference now is that we're able to manage the demand through innovation.

1:13:44

We're able to uh manage that demand through good planning, better training, and better operational efficiency.

1:13:51

So we we feel really good about that.

1:13:53

So if you notice there, the newer fire engines, fire trucks, they're much faster, they can get into uh alleyways much more efficient uh than uh days of yesterday.

1:14:07

Another strategy that uh uh we feel really good about as far as um growing and uh being able to adapt to the changing environment is community risk reduction.

1:14:18

We strongly feel that response, planning, having efficient response is extremely important, but just as important as that is also community risk reduction.

1:14:31

If you can prevent a tragedy from happening, it's far better than responding to a tragedy.

1:14:37

So that's why we're focusing on community risk reduction, education, education, education to the public, uh helping them to see fire safety.

1:14:47

Well, what can they do to prevent a tragedy from happening?

1:14:51

Uh coupled with engineering smoke alarms uh as well as uh good code enforcement.

1:14:57

So what does that mean?

1:14:59

Well, if you just take a look at the bottom bullet there, January, January to April.

1:15:05

Here's some of the things that we've been doing to really work with the change of environment.

1:15:10

We visited over 14,500 homes, and even right now as I speak, it jumped up close to 17,000.

1:15:18

That means that all firefighters are knocking on the doors.

1:15:21

We're talking to the citizens, we're educating them, and we really think that is a strong way to work with the changing environment.

1:15:31

We've participated in over 500 community and station events.

1:15:36

We've engaged in over 27,000 citizens, and we've installed over 450 smoke alarms because we truly believe if you have smoke alarms, that's going to save lives.

1:15:49

Other strategies uh that um uh you asked about is okay.

1:15:54

Well, what about some of these complex incidents such as hazmat and so forth?

1:15:58

Well, um we have invested in certain equipment such as earlier monitors, these are special meters uh that will help us to uh cope and uh mitigate uh hazardous incidents.

1:16:11

Uh we're also very uh involved with the local emergency planning committee as referred to as the LEPC, and we're we're well trained, and that's the picture over to the right uh with regards to hazmat incidents.

1:16:25

River rescues.

1:16:26

Uh we made sure that we have those resources very close to our jewel, and as you know, the um the James River is our jewel, but it's also very dangerous if uh at times.

1:16:37

So we're well equipped with that, and another changing environment is uh active shooters.

1:16:44

Things are not the same as it was uh 20, 30 years ago.

1:16:49

We we have that threat of active shooters.

1:16:52

Uh before the fire department will be in a cold zone.

1:16:55

Um, we would not go uh into the interior and uh help out with uh stopping the bleed.

1:16:59

But uh we've been working with the police department as being part of a rescue task force, and you can see that on that bottom picture.

1:17:10

That's some of the current training that we're doing uh under the uh guidance of the police department.

1:17:16

What that means is that if we have an active shooter, we're training with them to be able to come in and stop the bleed.

1:17:23

Our role is to stop the bleed, um uh to be able to help out there, and that saves lives.

1:17:30

So we're we're moving and we're changing with the environment, and that's some of the things that we feel really, really good about.

1:17:36

And that means every one of our firefighters are involved in this training.

1:17:41

So at any given moment, we can work underneath the guidance of the police department as part of that rescue task force to get in there and stop the bleed.

1:17:51

Other uh strategies you asked about, um, and uh that's regarding our overtime.

1:17:59

Uh overtime management, uh we feel really good about this.

1:18:03

Uh our strategies uh has been successful.

1:18:07

Um, and we've done that through these four areas.

1:18:10

Uh controlled vacancies, and vacancies are a key driver of overtime.

1:18:14

Um, on average, we uh in past in the past four years, we've averaged about 24 vacancies.

1:18:21

And this past fiscal year, at the beginning of the fiscal year, we had actually 30 vacancies.

1:18:28

But through proactive um hiring, working with HR, we actually realized zero vacancies in February.

1:18:35

Zero vacancies.

1:18:36

I've never heard I look back through the records, I couldn't find another time where the fire department had zero vacancies.

1:18:42

Well that was short-lived, um, and uh we only have five vacancies, but we're putting another class in very shortly uh to be able to make sure we have zero vacancies, but vacancies have a direct impact on overtime.

1:18:57

That's why we focus on that.

1:18:59

Dynamic staffing.

1:19:00

Well, sometimes we we put more firefighters on the street when there's certain activities, and sometimes we bring down the number of uh firefighters when it's not as uh active.

1:19:12

Improved climate.

1:19:13

Uh we strongly believe that people come to work.

1:19:16

Firefighters come to work just like anybody else when they're happy and they like the environment.

1:19:21

So therefore, we have improved the climate, the morale of the fire department, and the result is that when people come to work, that's less overtime.

1:19:32

Since March, we've implemented some changes and some improvements, and we've actually realized 54% overtime reduction.

1:19:41

That's huge.

1:19:42

So we're very, very optimistic about the future.

1:19:45

We uh we're looking forward to next year and fiscal year 27 to keep that going and to be able to report back out to you uh about okay, what are you doing?

1:19:54

How successful are we?

1:19:56

So far we're doing really good in that area.

1:19:59

So uh the question comes up well, how is the fire department different from other agencies?

1:20:05

We have the FLSA mandated overtime.

1:20:08

Uh the normal work schedule for anybody is about 40 hours a week.

1:20:12

Anything over 40 hours, they get paid overtime.

1:20:16

Well, the fire department's different.

1:20:17

Our work week is a 56 hour work week, and FLSA federal mandated overtime says if anyone works 53 hours or more, they have to get paid.

1:20:31

And that is one of the drivers of our overtime because our schedule is 56 hours.

1:20:37

So therefore, it's automatically earned through their normal work schedule.

1:20:42

So if you look there, you'll see that um it's pre-predictable, and uh we have about 67,860 hours of FLSOA overtime.

1:20:53

That's a driver of overtime.

1:20:55

Then the other overtime comes as a result of uh staffing shortages just because of uh leave and things like that.

1:21:04

This uh slide here helps us to understand um what drives overtime further.

1:21:11

It's okay.

1:21:12

Well, how many fire engines do you have on the street?

1:21:15

Well, how many uh full-time uh employees do you have?

1:21:18

Your your staff, in fact, as well as leave usage and vacancies.

1:21:23

I have that picture up there just to show you that on average, they're not Martians, but they're actually people that are red.

1:21:28

Every fire engine and fire truck in the city of Richmond, we try to keep four uh firefighters on there.

1:21:29

That's most efficient.

1:21:38

So, in order to keep five or four firefighters on there, if you look over to the right side, um, we refer to that as a staffing factor.

1:21:48

You have to have five employees, or we have five employees, because out of the five, one of them is normally on vacation or or leave and etc.

1:21:59

But that staffing factor of five was good in the 70s, 80s and so forth, and before that.

1:22:05

But the ideal staffing factor is 5.5.

1:22:08

So that's why you see up there, because we have more leave.

1:22:12

Uh we have parental bonding, child care, um, uh mental health, and uh more leave options than what we had 30 years ago.

1:22:23

So that's why the staffing factor, the ideal staffing factor is 5.5.

1:22:28

Just to give an education on what drives over time, how do we staff?

1:22:33

So far, uh the steps that we've taken, these proactive steps makes a world of difference.

1:22:39

We're averaging so far uh with the changes we've made.

1:22:43

We're getting almost seven more employees a day, seven more employees a day that's coming to work as a result of uh the changes that we made.

1:22:52

You can see there, and uh FY25 versus uh FY26, you can see the difference of who's showing up to work and how many folks we have.

1:23:02

103 versus 11.

1:23:05

And uh basically the way that we're doing that is staying ahead of attrition, uh proactively hiring, making sure we do that, and we have a recruit class is coming in uh June 2026.

1:23:20

Another contributing factor, and we thank you, the council as well as the mayor for approving our budget.

1:23:28

Uh we have an increased uh budget for our FLSA, and our staffing budget is at uh 1.3 million, but overall it's an increase of almost three million dollars in uh overtime, and that's appropriate because of our staffing factor.

1:23:47

Another strategy that we we really really feel good about is uh employee retention, employee engagement.

1:23:57

We have improved communications in the fire department, we have award ceremony, we're doing a lot of positive things, even with our relationship with the union, all these areas have improved, and the result is that we have good retention.

1:24:12

Um that last bullet there is the climate survey.

1:24:16

That was a survey that was done about a year or so ago, and um basically it asked the employees, well, um, what areas do you think the fire department can improve in?

1:24:28

Uh, what areas do you uh feel as though uh can make a difference?

1:24:32

Well, we did that the same basic basically same climate survey in 2026, just uh a few weeks ago, and the survey results was overwhelmingly positive.

1:24:44

Um, and uh, for example, negative morale drop from 27% to 8%.

1:24:51

Uh, the majority rate of morale is excellent or good.

1:24:54

And why we share that is because when you improve employee satisfaction, the result is that you have good retention and people come to work, but it also impacts overtime.

1:25:08

So, in conclusion, we really want to say hey, we we're not the same department that we were a year ago.

1:25:14

Uh we are uh deeply rooted in a community, we're community focused, we're knocking on doors, we're educating people, we have a thriving workplace, our resources uh better more or is better organized.

1:25:29

We're using data to help us to navigate the expansion of the city and uh be able to reduce uh overtime and handle future uh demands.

1:25:39

And uh as a result, uh we're doing pretty good with that.

1:25:45

So I um that's the conclusion, but I would love to be able to ask if we can, if time permits, just to give you some responses from some of the citizens it's it's about a minute or so video on okay, well, what's happening when we knock on the doors when we we're trying to uh communicate with the the public and this these this is very educational for all of us if we can play that I was a little surprised you guys came to the door uh much appreciated for you guys to come around just kind of check on neighbors check on us make sure that we have you know plans in place in case of a fire make sure we have our smoke detectors are all up to date and just kind of just checking us in general just keeping connected as a community it's really really much appreciated.

1:26:28

Hey well we thank you very much is better to present um such a beautiful day and uh I was uh I'm surprised but I'm pleased to see the captain of um Richmond fire department um what engine is this engine one engine eleven coming by and doing wellness checks on all the community and checking out see if we have proper uh smoke detectors um uh game plan for evacuation in the event of a fire um and various other things so it's pleasing to see this and hopefully uh this will continue and spread throughout the uh the community and throughout Richmond good going on thank you for your service and everything you guys did you guys came and knocked on doors in my neighborhood to make sure we all had smoke detectors and we need fire safety for in the winter months and the very stress the uh the heaters the space heaters 17 um the one on simple yeah and then I'm around the corner from 20 and their response time always sounds really good too.

1:27:38

So thank you so much.

1:27:39

All right thank you.

1:27:40

You're welcome.

1:27:42

So that's the feedback that we we received in recent weeks simply by trying to educate the public grow with the city prevent tragedies from happening in in advance um getting out there knocking on the doors and our ultimate goal is to knock on every door every year at every residence to educate them and that's the way you save lives by preventing a tragedy from happening and that's how you grow with a city um doing education technology and good fast response.

1:28:20

I just want to take a moment to celebrate you and say how much we appreciate you and all the work um that you all do and we hold you so near and dear in our hearts and we know um what you guys are facing every day.

1:28:34

So the the uh the the the officer that came to my house got me real good crank me real hard and said he was coming he's like ma'am I've heard a noise complaint like oh and we just so happen to be doing an Easter eight hunt back there um at the time so um anyway I think we've we've heard a lot of um really great feedback from our neighbors and constituents on the the door to door outreach and you already engendered yourself into the community we already loved you already but that really has gone a long way and we really appreciate you taking the extra mile to do that.

1:29:04

Thank you.

1:29:08

I just um I mean I of course I impartial but um I knew Richmond fire was second to none to see these numbers the actual data that were you're responding to nearly tripled the number of responses that you did in 1972 with less less trucks less less companies um is a testament to your efficiency and deployment of resources.

1:29:47

So again thank you and thank you chief for your leadership I think it's no surprise that the climate survey looks the way it does given that you your appointment happened, your official appointment happened last year.

1:30:06

And having gone to many firehouses with you, I see the way that the men and women of those stations look at you and interact with you, and I see the way more importantly that you interact with them.

1:30:23

And it would be I think an honor for anybody to work under your service.

1:30:29

So I want to say all that.

1:30:47

I think it's like they actually tie the number of fire companies to permits, like new permits being pulled.

1:30:57

And I'm wondering, you know, given again the the growth of the city, if that's something that we're looking at as a data indicator.

1:31:07

And so that's kind of number one.

1:31:09

Number two, you know, when we were visiting, somebody said one of the firefighters at a station said something that I thought was so incredibly um insightful, which is that we talk a lot about as being a capital city that our our resources are expended much more than you know our our regional uh neighbors because people come down to the Capitol and we're we constantly have events down here.

1:31:37

But they mentioned that the state supports police.

1:31:43

We've got the the capital police, we've got state police, we've got a great partnership with VCU police, and they they have a resting authority.

1:31:52

Um but there's there's nothing commiserate to that for fire.

1:31:56

So while the resources are being expended um on both sides, fire really is it really has to carry that, and I thought that was such an interesting way of looking at um us as a capital city.

1:32:10

So I guess it's a two-part kind of question.

1:32:12

One is you know, are we how are we looking at our growth model um with data?

1:32:21

And then two, um, is there anything we should be considering as a capital city in in terms of additional supports for the fire department?

1:32:31

Well, as you well know, any uh capital city here, when something happens in uh regionally or even in the state, where do they wind up?

1:32:40

We're here, and I'm pretty sure Chief Edwards can agree with me on that, and it does add some additional challenges.

1:32:47

So, what we've done, we can we will always welcome more some more help, financial help on that.

1:32:53

However, we've been really really efficient with uh grants, and uh we have a very very good uh grant writer that's brought in over like 5.2 million over the last three years that helps out with certain training that help us to uh make up for that gap.

1:33:12

Um, so that as well as uh making good use of our resources, so uh with that gap, that challenge, uh that's how we're trying to overcome that, but we'll we will always welcome more resources from the state.

1:33:26

And then um, one last thing with the with the growth.

1:33:30

Um, another thing that was brought up to me is that there are um, you know, 10 15 years ago, a lot of landlords were local.

1:33:40

You know, they're they were and no, they didn't mean they were good, but they were they were local, and now we've got a lot of high-rise buildings that are owned by firms out of New York and Chicago and Boston, and so the ability for the fire department to get into those buildings has been a little bit more difficult.

1:34:00

Is there any um solutions, either policy or legislatively, that we could help support so that your men and women can get into that building faster?

1:34:12

Yeah, actually, um we uh the legislation that we have now is that key holders have to be able to respond within a certain amount of time.

1:34:20

I can come back and uh give you some additional research where we can use some additional help because we do want to get inside of buildings if that key holder is not available, that means that unit is um being delayed, and well, something could happen inside that building.

1:34:35

So we always want to get in that building sooner the better, and also what happens is that it minimizes damage to that building because if we see any inkling of a a dangerous smoke or something like that, then we have to force our way in.

1:34:49

So economically, even to the the uh uh owner of the building is is it's better for them to respond, be there.

1:34:56

So I can get you the data to see uh where we are on that uh because it's always a uh a concern of ours to make sure that those key holders are getting there.

1:34:59

Uh so we'll follow up with you on that.

1:35:08

Thank you.

1:35:09

Thank you.

1:35:09

Thank you.

1:34:59

Anything we can do to support you, know that we'll we'll do it.

1:35:13

Okay, thank you, Sarah.

1:35:15

That was great and Stephanie.

1:35:18

Chief, I just have a couple questions.

1:35:20

Um you said something about a burning tower.

1:35:23

Yes.

1:35:23

Where would that be located?

1:35:25

That's in Sandstead.

1:35:27

Um that is at our fire training academy.

1:35:29

Remember, we haven't had a burn building.

1:35:32

It uh the conditions in our tower, our burn building, we couldn't train inside of there as far as live burns and so forth, so that's why we had to rely on our neighboring jurisdictions.

1:35:43

Okay, and then um, you said the firefighters have visited over 17,000 citizens.

1:35:51

As of this day, but when we put the power the uh presentation together um a couple weeks ago, it was 14,500, and uh it's going to grow.

1:36:01

Because we're continuing to uh go with that mindset of knocking on doors preventing a tragedy.

1:36:07

Okay, and then they have installed over 450 smoke alarms.

1:36:11

That's correct, yes.

1:36:12

Okay, because I just got it.

1:36:14

All right, what about apartments?

1:36:16

They want to know do you go into the apartments too?

1:36:18

I told them I thought you did.

1:36:20

We are educating everyone.

1:36:22

Everybody, it doesn't make a difference.

1:36:24

Apartments, high-rise, we had work with the community associations and so forth.

1:36:29

So even apartments, um, we have to be careful with that because landlords are responsible for that.

1:36:35

But you would never ever see the fire department say, hey, you have a landlord and you've got to wait on that smoke alarm.

1:36:42

Life matters.

1:36:43

So we we will install them if there's no smoke alarms.

1:36:47

Um, but uh the landlords are responsible for uh those uh buildings, um, and that is apartments, high rises and so forth.

1:36:56

But uh we'd never walk away and uh leave a occupant without a smoke alarm.

1:37:02

Okay, and then um something about I think you and the chief is working on thing about active shooters, like when the firefighters go there to put a I mean we've seen it on TV how they get ambushed along with our police police officers too.

1:37:20

So I think y'all are working together on that, and I know.

1:37:25

Yes, that's that's what the rescue task force um as uh one say let police do police work and let firefighters do uh firefighting.

1:37:36

Um our responsibility is is to stop the bleed, um to support uh chief at witch uh police officers.

1:37:44

Uh that's our role in that.

1:37:46

And uh which in a capital city is extremely extremely important.

1:37:51

You want to know if there's an active shooter that someone's stopping the bleed, and that's why we feel good about partnering with uh Chief At Witch and being able to respond properly and uh be able to stop the bleed, be able to help out and be able to get victims to um raw uh ambulance.

1:38:09

And then um, Chief, with Southside, you know, mainly the 8th and 9th district with the Hispanic population.

1:38:18

Um, how are you doing with recruiting firefighters?

1:38:21

Um, yes, yes.

1:38:24

Like station 21, 22.

1:38:28

Yes, yes, yes.

1:38:30

As you well know, our Hispanic population has grown and it continues to grow, and we want to see good representation in the fire service.

1:38:40

Um, very much like in this room here, you want to see the same representation.

1:38:44

So we are going to and we have been communicating, Chief Martin has been our lead on that with the Hispanic community um uh community, and it's just not just when it comes to um employment.

1:38:58

We want the Hispanic community uh to be part of our fire department, but we also want to be able to uh get in the community and install smoke alarms and educate them as well.

1:39:09

So we're working really, really hard on that to make sure we overcome certain societal um challenges and uh language barriers as well.

1:39:19

Chief, I know that um I'll say in my district, because I have all the just about all the um mobile parks, a lot of them they definitely need the firefighters to come through there, especially um I have like three in an area, and I went over there not too long ago, take some clothes and things, and I I was like, Do you don't have a smoke alarm?

1:39:42

They said no, no.

1:39:29

And when I saw the extension cords and some other things, I said we've got to do something because I to educate them in Spanish so they know what we're talking about because you can't go there, try to talk to them, and when they don't understand what I'm trying to relate to them, because if I point to the court, they don't they think they need another one.

1:40:03

No, you can't have that running out of the window to this one or that one.

1:40:08

Exactly.

1:40:09

One more last thing.

1:40:10

I just want to say thank you, thank you for what you're doing with their firefighters with their um the health and the safety with the uh cancer screenings that you're doing.

1:40:24

Because I know that Chief Andy's for years and years has asked for that, and you're here and you're doing that, and I know those firefighters definitely appreciate that.

1:40:34

Well, uh, we appreciate being able to provide that because that's one of the uh occupational hazards of fire service.

1:40:41

Uh our rate of cancer is is enormous in comparison to others.

1:40:45

But if I can say this in conclusion, I do want to thank the women and firefighters um and men of the uh fire service.

1:40:54

We stand on their shoulders and our command staff.

1:40:57

So I'm thankful to them for what it what we accomplishing.

1:41:00

So I just want to make that publicly known.

1:41:03

Thank you.

1:41:04

You're great, Chief.

1:41:05

Thank you.

1:41:06

Thank you for all that you do.

1:41:08

Okay, thank you.

1:41:08

I appreciate you.

1:41:09

All right, fire chief, that is.

1:41:14

I saw the chief.

1:41:21

Uh we will now have a presentation for traffic enforcement and safety from Chief of Police Rick Edwards.

1:41:32

Good afternoon, uh Chair Trammel.

1:41:34

I'm Rick Edwards, I'm the chief of police for the city of Richmond.

1:41:37

We'll start off with a presentation about uh updates on our crime.

1:41:41

If you go to the let's see, maybe I can.

1:41:43

Do you want me to ask?

1:41:44

So here's a snapshot of our crime.

1:41:46

Obviously, this is from a few days ago, but trending in the in the right direction with all of our violent crimes, specifically homicide down 57% over this time last year.

1:41:56

A key indicator of of gun violence that often is overlooked is the non-fatal shooting rate, which is down 33%.

1:42:04

That's on top of good numbers from last year.

1:42:07

Our robbery commercials have dropped the most significantly to 35%, I'm sorry, 65%, largely driven by the closure of vape shops, I can report.

1:42:18

As you know, a third of the vape shops, a third of our commercial robberies last year involved vape shops, and now only one of the nine is a vape shop.

1:42:27

Uh and our robbery individuals, that's by far the largest number of our violent crimes uh when it comes to robbery, those are individual robberies down 23%, rapes down 25%.

1:42:39

Again, that's a very small number going from nine to twelve, or I'm sorry, twelve to nine this year.

1:42:44

Aggravated assaults involving uh non-domestic related are down six percent, where we are still uh seeing a large increase in the reported number of aggravated domestic assaults.

1:42:56

As I said, we anticipate that number going down as the year goes on.

1:43:00

That is a based upon the reporting change we have discussed uh previously.

1:43:03

For an over and that is obviously driving our overall violent crime, but even with that big number, a 4% reduction in violent crime, which we're pleased with.

1:43:13

And Chief, um, we know that you have another very important obligation after this, and we appreciate you sticking with us to the end.

1:43:19

So um we if you if you need to go through a little faster, please know that you can.

1:43:24

Uh property crime, one percent.

1:43:25

That's the headline there.

1:43:27

Uh, current photo speed uh location.

1:43:30

So these are the current locations, as as you know, we transitioned one of the the locations on Westover Hills, the double up Mary Mumford.

1:43:38

We had to give, if you look at the the time frame and the violations mailed, you can see that we had to do the warning program again after that move, you get a 30-day warning program.

1:43:48

So as you see, pretty consistent, except during times when school is out, obviously.

1:43:53

So that's where the transition and some of those lower numbers uh for various school breaks like Thanksgiving and Christmas, you'll see a drop off.

1:44:05

The red light violations.

1:43:59

So as you all know, we have 10 locations, five north of the James River, five south of the James River for red light cameras.

1:44:14

This has been implemented.

1:44:16

The grace period in some of these newer locations have started in May, and the other two Belt Boulevard and Hall Street and German School and Midlothian are still pending.

1:44:28

Still a lot of tickets being mailed, so 10,000 total, 10,543 total citations, 6,535 warnings have been mailed, and here's the breakdown of when those occurred.

1:44:43

We anticipate that number to continue to grow.

1:44:48

Traffic enforcement through our monthly blitz blitzes.

1:44:51

Part of our response is to focus on the higher injury network where we have members of our special operations division every month have committed to me.

1:44:59

They will pick an area of our city and do a focused enforcement or blitz once a month.

1:45:05

In January, focus on Broad Street.

1:45:19

March, we moved to the Hall Street Corridor.

1:45:23

In April, we moved to Laburnum and Chamberlain, and then in May, the downtown expressway.

1:45:29

And we're still pending next week, we will be next Tuesday, we will be picking another location.

1:45:36

I haven't heard that yet.

1:45:36

One of the things though that we're excited about is the fully transition our officers to the digit ticket.

1:45:42

That not only speeds up the process, it keeps the motorists for a shorter period of time.

1:45:47

Once you enter the information digitally on this device, you can add additional charges and it speeds through it.

1:45:54

So you're not standing there writing tickets for people over and over again, and you're holding people for 30 minutes, whereas with this, it can be significantly reduced time of the stop.

1:46:06

And it's better tracking for some of the other things we're required to do by state law.

1:46:11

Here are some these are the summonses issued by officers.

1:46:16

We went back to 2021.

1:46:17

As you can see, the lowest was 2022.

1:46:20

We started picking back up in 2023.

1:46:23

Again, these are these are actual officers writing tickets throughout the city, not just special operations but patrol as well.

1:46:30

I was informed this year we're a bit down when I inquired our team about that.

1:46:35

They said some of it's the processing, so those numbers will likely increase.

1:46:40

Again, while we certainly prioritize traffic enforcement to be clear, there are no quotas.

1:46:47

We are asking simply our officers to be in certain areas and run radar and when people speed to enforce the law.

1:46:56

So Chief Siegel talked about this.

1:46:57

I really have to give him a lot of credit for seeing the value in our alert training, active shooter training.

1:47:04

I'll go over a little bit more specifically.

1:47:07

The first goal that we have in any incident like this is to stop the killing, and that is largely a police responsibility.

1:47:14

When we believe an active shooting is occurring, the training is for our officers to respond rapidly and neutralize the threat, either by isolating or engaging that person with gunfire.

1:47:28

And that is something that has always been a traditional method since Columbine of a police, that's the way we've been trained since I've been a police officer to respond rapidly to not set up a perimeter, not call out SWAT.

1:47:39

We are going to the sound of gunfire and sprinting towards that threat.

1:47:44

What's changed with this alert training that is put on, it's funded by DCGS and the state, is including our partners in fire.

1:47:53

So the next stage of this stopping the killing is an important part of it.

1:47:57

But the second part is just as important, and that's stopping the dye the dying.

1:48:00

So what you see here in these pictures is a Richmond police officer partnered with a rescue task force.

1:48:05

The firefighters have been given rescue equipment, they have ballistic vests as well.

1:48:09

They will be going into what's called the warm zone, which is once we have neutralized the threat, we will not wait to clear the entire structure.

1:48:20

We once that threats neutralized, 98% of active shooters involve one person, one perpetrator.

1:48:26

The other two percent, when there are two or more perpetrators, they're usually together.

1:48:31

So we know that based upon those numbers, instead of waiting 10, 15, 20, 30 minutes to clear the structure before fire comes in and helps us render aid.

1:48:40

Once that threat's neutralized, we send in the rescue task force that is protected by armed police officers, but the firefighters are better trained with stopping the bleed with rendering first aid and using their strong backs to get people to a higher level of care, and our officers can focus on what we do.

1:48:56

So stopping the dying is just as important as stopping the killing.

1:49:01

And the third thing is stopping the chaos, patch to patch.

1:49:04

What I mean by that is one of the things that we've learned through this process is the fire department is fantastic at helping us manage the chaos.

1:49:12

They are very well organized, they can deploy resources really well, they're good at logistics, and having police officers side by side with uh a firefighter helps us manage that response because another part of the delay sometimes is uh people just showing up, the logistics not knowing where the ambulance is coming to, not knowing where to deploy the proper resources, so using them in a in a command post has been really interesting and learning from them and uh moving as we've moved through this training, of which I've participated myself.

1:49:45

Uh I saw throughout the days getting better and smoother.

1:49:48

So we are ready when the bell rings uh if this were to happen better than we were this time last year.

1:49:54

So I'm very thankful and appreciative of our friends in fire.

1:49:59

I'm happy to answer any questions you may have.

1:50:03

Just one question.

1:50:05

The firefighters aren't armed.

1:50:07

No, ma'am.

1:50:08

No.

1:50:09

No.

1:50:09

We we are armed when they go in, they will have police officers that are assigned to them.

1:50:15

Even if those officers hear additional threats, they will not leave them.

1:50:18

That is a commitment we've made.

1:50:20

Uh, that was a concern of theirs.

1:50:21

So the firefighters have ballistic material on their bodies to protect them, but um, they'll be protected by armed police officers.

1:50:32

Um, Chief, I well, first, thank you.

1:50:35

Um, you are doing just incredible work, and um, we echo the sentiments that we have for other favorite chief.

1:50:42

We got two of the greatest chiefs ever.

1:50:43

Um, you were hurting my feelings before.

1:50:46

I was like we gotta we had to clarify that.

1:50:47

We didn't specify that real quick.

1:50:49

Um, we really do.

1:50:50

We appreciate you, uh, and all the sworn officers and all the the just tremendous work that they're doing in the community.

1:50:56

Um, we're really really proud to have you as a chief and um have all the officers working for us and with us every day.

1:51:03

Um, you know, that we've talked about this before, but the the DV, the domestic violence, um, the pretty dramatic increase in domestic violence is just deeply disturbing, and you know, I'm seeing that play out in my community and very specific communities, and that that the impact that it's having on the child welfare system.

1:51:24

I mean, we just had a call last week.

1:51:26

It's pretty horrific.

1:51:28

Um, you know, it we uh couple years ago we were dealing with high rates of homicide, really high rates of homicide with our youth, and so there is some targeted interventions that we put in place.

1:51:40

Are you all kind of what are you all kind of looking at to address um the domestic violence uh incidents, rates of incidences that we're having?

1:51:50

Well, the first thing that we did as a police department was to ensure that uh we are focusing on that every week.

1:51:57

The captains meet with me and talk about crime in their four precincts, and I want to know how many outstanding domestic violence warrants they have, both simple assault and aggravated assault.

1:52:06

What we found last year was that there were people who the officer would get there, the suspect wouldn't be there, they're taking their report, they're swearing out the warrants, they're doing all that, but the person is not being actively searched for.

1:52:16

So we're prioritizing even those lower level cases that normally wouldn't get the same attention because we know domestic violence can be uh escalatory in nature, and when we look at last year, our murder rate was we had 54 murders.

1:52:30

The second the first uh motive behind all of our murders and non-fatal shootings are um arguments that escalate.

1:52:39

The second is domestic violence, and that's the first time we noted that.

1:52:42

And we're looking at it not just domestic partner violence, but romantic rival violence, which is prolific.

1:52:49

So we're we're looking to arrest those people quicker, the cases get better.

1:52:53

Uh, so that's a tangible step we've taken.

1:52:55

I'm also uh a full-throated supporter of of our commonwealth attorney who who wants a um a family justice center.

1:53:02

I think that the investment in that a one-stop shop for victims.

1:52:59

Um you know, there are certainly men who are victimized, but the majority of our victims are are women.

1:53:11

So having a place for women and children who have been abused to go, and it's the things that the police department can't really help them with.

1:53:19

We can get the warrants, we can arrest the bad guy, but but what they need is infrastructure support.

1:53:24

How do they change schools?

1:53:25

How do their benefits get, how do they get moved?

1:53:27

If they're on in section eight housing, that can be a barrier if they if they don't get a voucher to move to another location where the perpetrator doesn't know where they live.

1:53:35

So having a place to take away some of those barriers of leaving their domestic abuser, I think will help pay dividends down the future, and I'm committed to that as a police department to participate in that.

1:53:46

I think it's just um it's gonna be something that hopefully we can invest in as a city.

1:53:52

I think that would address that number significantly.

1:53:55

Yeah, and I would deeply saddened that um that that we had a budget cut um this year and and saw that get cut out of the budget.

1:54:04

And I could not agree with you more and had talked with our umwealth attorney about that and the need there.

1:54:11

Um, you know, one ask and maybe one follow-up uh to to this whole you know topic is really that the um coordination, you know, to that end with our DSS office, and I'm seeing it on the CPS side where we will have an incident that is um, it may not the CPS call may not be derived specifically from a DB incident, but we are become aware that there's DB in the home.

1:54:39

And we used to have that second responders program, and I cannot tell you how many times, just in my other hat working in the child welfare world, um, we've seen that increase of CPS workers that really are not equipped um to deal with um with those types of incidences and situations, and furthermore, it might be aggravating a domestic violence situation inadvertently by not coordinating with RPD to ensure that person we take some steps to remove that person from the home, um if it if that's necessary.

1:55:18

Um so I I would love to see some type of um, just because these two things are so intrinsically linked, um, to see some type of um second responders uh, you know, an evaluation um from the administration to say, like, hey, like if we're allowed to draw down the type because it's Title 4E reimbursable, if that's a program that had merit, um, I know we tried to to put in a resolution um in 2020, it got hijacked for other reasons.

1:55:48

Um, and second responders resolution became something else, but I would love to see that um to see that come back and and for us to do a true look at what it would take to implement that program back back again.

1:56:00

Yes, I think that you know, second responders were a great asset to the police department.

1:56:04

They have skills that we don't have, we don't need to be experts at everything, and it was so nice to have someone in our buildings that we could call and say they're five minutes away and they can come out and deal with it.

1:56:14

And not just domestic violence, but when we see children who die as a result of negligence or or malice, oftentimes there's indicators there that I think could be addressed earlier with um with resources and the criminal justice system.

1:56:30

So when we see children who have unfortunately died, when we go back and look at those cases, we see uh there may be other opportunities for the for us, whether it's the police or CPS, uh, to to intervene.

1:56:47

Chief, I just want to say thank you for all that you do.

1:56:50

You're always accessible to everybody, um, from the community to us, I know council members, everybody, and I know that um you have some great deputy police chiefs, deputy chiefs.

1:57:05

They answered my calls, and I know they answered the citizens, and sometimes my citizens can be so upset, and when they call me back, they just say, I don't know who in the hell that that person was, but he was just so nice to me.

1:57:20

And especially always saying, Kat, where is Major?

1:57:25

Um Keyshawn Manns?

1:57:27

I said he got moved up.

1:57:28

Oh, no, not the chief.

1:57:29

He didn't do that.

1:57:30

Yeah, he did.

1:57:31

What who do we have now?

1:57:32

We have Major Ronnie Armstead.

1:57:29

And he took some calls last Saturday, just as nice as he could be.

1:57:38

And even um Monday, the holiday, and he calmed down some citizens in my district that was very, very upset.

1:57:45

So and your officers, all of them, and I'm so grateful for your leadership and our fire chief because that's what we need brothers and sisters working together hand in hand.

1:57:54

That's why I questioned about, you know, and you cleared that up with them not having, you know, ammunition or guns.

1:58:00

There, you all are right there to protect them too.

1:58:03

Thank you, Chief.

1:58:04

Thank you for everything.

1:58:05

Thank you.

1:58:06

Police Chief and Fire Chief.

1:58:13

That appears to be the last item on today's agenda, other than the staff report.

1:58:22

We've given you all a staff report, uh, covered the presentations and uh uh what we expect for next month on illegal dumping and that sort of thing.

1:58:32

We'll get with you about the Commonwealth attorney's concerns on the presentation uh involving uh justice services, correct, and family justice and uh we'll follow up.

1:58:45

And then a follow-up from the sheriff's office, too.

1:58:48

You said I will reach out to her.

1:58:57

I beg your pardon.

1:59:00

Okay, yeah, all right.

1:59:02

Second responders program, thank you, Steve.

1:59:15

All right, that appears to be all for today's agenda.

1:59:18

There's no further businesses meeting stays at turned.

1:59:23

I just want to say one thing.

1:59:24

I want to I want to thank everybody that that attends our public safety meeting and for all the input that you all give us.

1:59:33

And um thank you to our city attorney for always being there and on, you know, waiting for us.

1:59:39

To ask him to hard questions in Steve Taylor.

1:59:41

Thank you.

1:59:42

Thank you all.

1:59:43

Thank you.

1:59:45

Thank you.

1:59:46

My colleagues and you two, Nadia.

Discussion Breakdown — Share of Meeting
Public Safety█████████████████████████████████████████████58%
Emergency Communications███████████████████25%
Procedural████████10%
Transportation Safety███4%
Personnel Matters██3%
Summary of Proceedings

Richmond Public Safety Standing Committee Meeting – May 28, 2026

The Richmond Public Safety Standing Committee met on May 28, 2026, to address a range of public safety issues including conditions at the Richmond City Justice Center, a proposed ordinance regarding 911 emergency medical dispatch, and presentations from the Fire and Police Chiefs on response times, traffic enforcement, and violent crime reductions.

Consent Calendar

  • The minutes from the March 24, 2026 Public Safety Standing Committee meeting were approved as presented without amendments.

Public Comments & Testimony

  • Monique (speaking on behalf of inmates at the Richmond City Justice Center) described systemic failures in providing medically compliant meals, documenting that between March and May 2026 a cardiac-diagnosed inmate received non-compliant meals for months, medical staff refused weight checks, required security checks were missed for over two hours, and the inmate was denied water for seven hours in solitary confinement, leading to hospitalization at VCU Medical Center for dehydration and risk of kidney failure. She called for an independent audit, strict adherence to documented diets, a ban on retaliation, mandatory hydration and medication monitoring, and monthly oversight reporting to council.
  • Sheriff Dr. Antoinette Urban responded that she cannot discuss individual cases due to HIPAA, noted the jail recently passed its Board of Local and Regional Jails audit, and explained that medical care is provided by contracted vendor Mediko (45 staff) with oversight from her risk manager and accreditation team. She offered to speak privately with Monique. Committee members expressed serious concern and requested a follow-up presentation from the Sheriff at a future meeting.

Discussion Items

  • Board Vacancy Packet: Deputy City Clerk Kylie Kessaker presented a reappointment application for Aben Thomas to serve a three-year term on the Advisory Board for the Assessment of Towing Fees and Storage of Vehicles. The committee voted unanimously to forward the recommendation to the full council.
  • Ordinance 2026‑059 – 911 Emergency Medical Dispatch: This ordinance would require the Department of Emergency Communications Preparedness and Response (DECPR) to route emergency medical 911 calls to the Richmond Ambulance Authority (RAA).
    • Stephen Willoughby, Director of DECPR, opposed the change, arguing it would double costs, create inefficiency, and that the current single‑call‑center model is data‑driven and consistent with best practices. He stated that DECPR is nationally accredited and that average time to determine the initial response has dropped 34% since the switch in July 2024.
    • Chip Decker, CEO of RAA, supported the ordinance, stating that RAA is accredited in medical call‑taking by the International Academy of Emergency Dispatch (IAED) and that the state statute on emergency medical dispatch is silent on operational responsibility. He argued moving back to RAA would add capacity and expertise without additional taxpayer costs, and that RAA’s accuracy rates are higher.
    • Committee members expressed frustration with incomplete data, particularly regarding comparative accuracy rates. Chair Trammel noted the state’s correspondence clarified that the state is agnostic on how localities choose to operate, contradicting the earlier administration argument that the switch was mandated. The committee voted unanimously to forward the ordinance to the full council with a recommendation to approve.
  • Presentation – Richmond Fire Department Response Times and Updates: Chief Jeffrey Siegel reported on strategies for a growing city, including adding four new units and two new fire stations, restoring the burn building at the training academy, and implementing dynamic staffing and community risk reduction. Key statistics: firefighters had visited approximately 17,000 homes (up from 14,500 in the presentation), installed over 450 smoke alarms, and achieved a 54% overtime reduction since March 2026 through proactive hiring and improved morale. A climate survey showed negative morale dropped from 27% to 8%. Chief Siegel also highlighted the rescue task force partnership with police for active shooter response.
  • Presentation – Traffic Enforcement and Safety: Chief of Police Rick Edwards provided crime updates: homicides down 57% year‑to‑date, non‑fatal shootings down 33%, robberies down 65% (largely from vape shop closures), and overall violent crime down 4%. For traffic enforcement, red light cameras had issued 10,543 citations and 6,535 warnings; speed cameras are active at multiple locations. The department is fully transitioning to digital ticketing. Chief Edwards also discussed the active shooter rescue task force training with the fire department, and noted a concerning rise in domestic violence incidents, which are now the second leading motive in homicides and non‑fatal shootings. He advocated for a family justice center and the return of a second‑responders program to better support domestic violence victims.

Key Outcomes

  • The committee approved the minutes from the March 24, 2026 meeting.
  • The committee voted to forward the appointment of Aben Thomas to the full council.
  • The committee voted unanimously (3‑0) to forward Ordinance 2026‑059 to the full council with a recommendation to approve.
  • The committee received presentations from the Fire Chief and Police Chief and directed staff to follow up on a presentation from the Sheriff regarding jail conditions, a presentation on illegal dumping for next month, and a briefing from the Commonwealth’s Attorney on justice services and family justice center.

Meeting Transcript

I don't know. Yes. Good afternoon. We will now call to order this meeting of the public safety standing committee. I will now begin by reading the announcements and the public speaker guidelines. Upon activation of the emergency alarm signal, all persons should immediately exit the building. Please use the exits to the left or right front of the council chamber or the north or south stairwell outside the rear doors of the chamber. Do not use elevators or escalators. Period of six months. I would now move on to the approval of the minutes. The minutes to be approved are from the March 24th, 2026 Public Safety Standing Committee. If there are no amendments or corrections, then those meeting minutes stand approved as presented. Those minutes have been approved. We would now open the floor for public comment. Is there anybody that would like to provide comment for things or items not on today's agenda? Please approach the podium and state your name for the record. Good afternoon. My name is Monique. I'm speaking on behalf of inmates at the Richmond City Justice Center who have medical conditions and documented dietary requirements. I'm using my fiance's case as an example of systemic failures that need immediate policy intervention. At the Richmond City Justice Center, inmates and documented medical diagnoses are not receiving meals consistent with those diagnoses. Medical staff discontinued diagnosis without consultant treat treating providers. Inmates advocating for their own medical needs, face retaliation, loss of commissary, solitary comp solitary placement, intimidation. Facility staff fail to conduct required security checks and refuse necessary medical procedures like weight monitoring. This isn't individual staff failure. This is systemic. Between March and May 20 May of 2026, I documented a cardiac diagnosed inmate receiving non-compliant meals for months, despite providing medical documentation in person, medical staff refusing weight checks, a nerve statement that's making me work too hard when asked to conduct required medical protocols. Staff failing required 15-minute security checks for over two hours, an inmate placed in solitary following medical advocacy, and most critically, that same inmate denied water for seven hours while in solitary confinement with a cardiac condition and blood pressure medication. He was transported to VCU Medical Center where physicians confirmed he was dehydrated and at a risk of kidney failure. This is not negligence. This is a medical emergency created inside this facility. I am asking this council to mandate an independent audit of Richmond City Justice Center's medical protocols and staffing training. A requirement that documented medical diets be strictly adhered to with weekly verification. A ban on retaliatory actions against inmates or families who advocate for the medical needs. Mandatory hydration and medication monitoring protocols for inmates with cardiac conditions. Monthly oversight reporting to this council. This protects all 400 plus inmates in that facility. Thank you. Ma'am, excuse me. Ma'am. Have you spoken to the sheriff? Because she is here today. Yes, I have sent several letters. I believe I'm up to my fourth letter to the sheriff. I have yet to receive response even at the request and a response within 10 days. I think do you have some? Go ahead, Stop. Um, I mean, these are extremely, extremely concerning cases that you're referencing. It's a subject that's very near and dear to my heart, and I know all of us care deeply about the safety, health, and welfare of our individuals that are incarcerated in Richmond City jail, particularly those that are medically complex or fragile for and mentally have co-acquiremental disorders for which there are many. Um explanation or get a little bit more details as to what is going on here.

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