OPENPUBLICA · PUBLIC MEETING RECORD
Record of Proceedings

Tacoma City Council Study Session - May 19, 2026

City Council Study SessionTuesday, May 19, 2026
BodyTacoma, Washington
SessionCity Council Study Session
DateTuesday, May 19, 2026
StatusFILED
Video Record
0:00 / 3:40:53
Transcript — Verbatim
0:02

I'd like to call to order the city council study session of May 19th, 2026.

0:06

Clerk, please call the roll.

0:08

Deputy Mayor Bushnell.

0:09

Absent.

0:10

Councilmember Diaz, absent, Councilmember Hines.

0:13

Here.

0:13

Councilmember Palmer.

0:14

Councilmember Rumba, absent.

0:16

Councilmember Sidalgay.

0:17

Here.

0:17

Councilmember Scott.

0:18

Here.

0:19

Councilmember Walker.

0:20

Here.

0:20

Mayor Ibsen.

0:21

Here.

0:22

Our first agenda item is our city manager work plan update.

0:25

I'd like to call on the city manager.

0:26

Thank you very much, Mayor Ibsen, members of council.

0:29

I am here to present to you my work plan that has been worked on.

0:34

I would like to start Mayor.

0:36

As the slide comes up here, we'll slip right into the timeline just for the public as well as for staff who are listening to this presentation, as well as council, just going back to where we started from.

0:48

Um as that comes up, and it is up on the broadcast.

0:58

So going to the next slide here, we're going to talk about timeline here.

1:05

Um in late March.

1:08

OSAC, the operations strategy administrative committee of the city council provided some preliminary input on the permanent city manager work plan.

1:18

And just for the public, the council had an opportunity on February 20th to have a retreat to coalesce around priorities for the council where we've generated some of the ideas from the work plan.

1:30

The timeline is here of all the touch points to the work plan, including last Tuesday's presentation on the roadmap to recovery, which is a portion of the function here.

1:59

I'll be going over first the first section of the focus areas of the work plan, which has to do with operational performance and internal administration.

2:07

And then secondly, it's on council priorities along community safety, housing and homelessness, and jobs and the economy.

2:16

This work plan uh outlines the city council's expectations.

2:19

This work plan will also be used as an accountability measure for the city council to evaluate my performance on behalf of your priorities as well as the administration of the day-to-day operations here at the city of Tacoma.

2:33

So we'll go right to uh where the emphasis areas are.

2:38

Um I have been directed through this work plan to work towards greater uh partnerships in working with not just our nonprofit communities, our regional uh partnerships with Pierce County, Sound Transit, Parks Tacoma, Tacoma Public Schools.

2:52

Um, that is a major emphasis there.

2:54

Access belonging, access opportunity and belonging is an area upon which we are looking to continue to push forward with our equity efforts here at the city of Tacoma.

3:04

Um being data informed accountability, performance management is something that I am looking to bring to you.

3:11

There's just a little bit of echo here, as well as look towards cross-departmental alignment and focus areas in which we're driving towards efficiencies, uh eliminating duplications, and saving saving costs for the taxpayers of Tacoma, and then focus communication, telling our story in different ways, and being nimble to advance in in communication methods that the city council wants us to focus on.

3:35

So we'll go right into the first um, and please, mayor, council, stop me at any time.

3:40

Uh, first area is along operational performance and internal administration of the city of Tacoma.

3:45

Um the description here is operational excellence is leading the organization to promote a healthy stable workforce that delivers on council's priorities while implementing internal process improvements, cost containment, and efficiency measures in 2026 as we work to structurally align revenues and expenses to ensure sustainable delivery of effective city services in future years, future biennia.

4:08

Um the metric here that I will be graded on.

4:11

The first one is to ensure the fiscal sustainability of the city of Tacoma.

4:15

The city manager will develop options for cost containment and reductions that meaningfully address the structural deficit in 2027-2028 budget.

4:23

So the biennium budget that we are developing right now in parallel, this work plan item is essentially bringing options to council to pair back not just one time but ongoing structural reductions to address our structural deficit.

4:36

Um the next one is to ensure the sustainable um delivery of city services to the community.

4:42

The city manager will promote a healthy, stable workforce and lead the roadmap to recovery to provide options to structurally align revenues and expenses by 2030.

4:51

So these are the ongoing roadmap to recovery presentation that I started to discuss with you last Tuesday, and just of note for the public who is listening to this, we do have a planned update to our forecast on June 9th.

4:59

So this will be a monthly endeavor where I will be reporting back on efforts that we're taking along with the budget meetings that we have with you all as well.

5:14

The next item is to promote transparent, timely communications internally and externally, the city manager will develop options to improve the impact of internal and external communications.

5:24

I just speak to this.

5:25

The council has asked me to not only execute and move forward but bring options for council to be involved in the decision making in terms of our communication channels, our methods, and working with Director Clancy and the MCO team doing all those things, starting the podcast.

5:41

Those kinds of things are the things I'll be reporting back to you all.

5:44

Alright, and then we go to council priorities, the first section on community safety, addressing community safety issues through code enforcement, innovative response models, and infrastructure safety.

5:56

The metric here that I will be judged on to enhance perceptions of community safety for Tacoma residents, the city manager will work with Tacoma police, fire, neighborhood community services, public works, environmental services in alignment with all other departments to improve the quality of life for the community.

6:13

I am looking forward to reporting back to you on efforts upon which this metric I will be defining in further report outs and in quarterly updates with you all.

6:25

The next council priority is around along housing and homelessness, addressing the regional and local causes and impacts of homelessness that residents can access secure and maintain affordable housing in alignment with the Ajas Plan, the Affordable Housing Action Strategy, and homeless strategies.

6:42

The performance metric here is to support the well-being and dignity of our in-house residents and promote the safety and cleanliness of the city for all residents.

6:51

The city manager will review and renew applicable portions of the strategy as well as particular focus on improving shelter acceptance and progression towards stable housing.

7:01

I will be back to you shortly here in the coming months to describe those efforts in more detail.

Discussion Breakdown — Share of Meeting
Procedural███████████████████████████████████████████43%
Homelessness██████████████14%
Miscellaneous███████████11%
Public Safety██████████10%
Mental Health Awareness████████8%
Engineering And Infrastructure████4%
Fiscal Sustainability███3%
Public Health██2%
Public Engagement██2%
Summary of Proceedings

Tacoma City Council Study Session

Meeting Overview

On May 19, 2026, the Tacoma City Council held a study session to receive briefings on the city manager's work plan, alternative response programs, and proposed code amendments. The meeting also reviewed draft council rule changes for public comment and community forums. No formal votes were taken; the session served as preparation for upcoming public hearings and future agenda items.

City Manager Work Plan Update

  • City Manager Elizabeth Pauli presented a work plan detailing focus areas: operational performance/internal administration, and council priorities (community safety, housing/homelessness, jobs/economy).
  • The plan includes metrics such as addressing the structural deficit by the 2027-2028 budget and achieving fiscal sustainability by 2030.
  • The city manager will provide updates on a semi-annual or quarterly basis, with KPIs to be developed alongside the budget.

Alternative Response Programs Review

  • Deputy City Manager Alison Griffith provided a quarterly review of four programs: HOPE (behavioral health crisis), HEAL (homelessness outreach), Community Service Officers (CSOs), and the Library Patron Support Team.
  • HOPE: Since 2023, recorded 4,400 contacts, 2,251 dispatches, and 598 referrals. Staffing challenges and cost growth from $825,000 to $1.34 million were noted.
  • HEAL: Since November 2022, responded to 57,000 requests, placed 850 individuals into shelter. Average request closure time reduced from 11.9 to 6.5 days.
  • CSOs: Since January 2024, responded to 3,700 calls (9.2/day). Initial staffing target of 12 CSOs remains unmet; current five CSOs and a sergeant.
  • Library Team: Since February 2024, supported 719 interactions, 24% referral rate. Limitations include after-hours issues and unmet needs for unaccompanied youth.

2026 Comprehensive Plan & Land Use Code Amendments

  • Stephen Atkinson briefed on four proposed amendments: McKinley pre-annexation zoning, special needs housing/shelters, minor code corrections, and state-mandated daycare and binding site plan updates.
  • Key recommendations include consolidating special needs housing categories, increasing bed capacity limits, and complying with new state laws for shelters and daycare.
  • Staff noted pending amendments due to recent state legislation (House Bill related to step housing) and will seek council direction.

Council Rule Changes (Public Comment & Community Forum)

  • Mayor Ibsen presented draft changes to Rule 9, allowing flexible community forum locations (in-chamber or in-district) and clarifying conduct expectations.
  • Councilmember Sadalgay suggested adding "during or following" to allow mid-meeting forums.
  • Councilmember Hines raised concerns about virtual attendance requirements; the city attorney advised that any conditions must be equal for in-person and remote participants under the Open Public Meetings Act.
  • The changes will proceed to first reading at a future meeting.

Other Business

  • Deputy City Manager announced ceremonials: National Public Works Week (May 17-23), Jewish Heritage Month, and Therapeutic Court Month, plus a recognition for Deputy Chief Frank Krauss.
  • Councilmember Sadalgay and Palmer reported on a PSRC housing training, noting Tacoma's progress ahead of other jurisdictions.
  • The council moved to executive session for potential litigation.

Key Outcomes

  • No votes were taken, but several next steps were identified:
    • City manager will return with more detailed metrics and reporting frequency.
    • Staff will provide cost breakdowns for alternative response programs ahead of budget discussions.
    • The comprehensive plan amendments will have a public hearing that evening, with first reading scheduled for June 2.
    • Council rule changes will be brought forward for first reading after incorporating friendly amendments.
    • Staff will draft amendments to address new state legislation affecting special needs housing and shelters.

Meeting Transcript

I'd like to call to order the city council study session of May 19th, 2026. Clerk, please call the roll. Deputy Mayor Bushnell. Absent. Councilmember Diaz, absent, Councilmember Hines. Here. Councilmember Palmer. Councilmember Rumba, absent. Councilmember Sidalgay. Here. Councilmember Scott. Here. Councilmember Walker. Here. Mayor Ibsen. Here. Our first agenda item is our city manager work plan update. I'd like to call on the city manager. Thank you very much, Mayor Ibsen, members of council. I am here to present to you my work plan that has been worked on. I would like to start Mayor. As the slide comes up here, we'll slip right into the timeline just for the public as well as for staff who are listening to this presentation, as well as council, just going back to where we started from. Um as that comes up, and it is up on the broadcast. So going to the next slide here, we're going to talk about timeline here. Um in late March. OSAC, the operations strategy administrative committee of the city council provided some preliminary input on the permanent city manager work plan. And just for the public, the council had an opportunity on February 20th to have a retreat to coalesce around priorities for the council where we've generated some of the ideas from the work plan. The timeline is here of all the touch points to the work plan, including last Tuesday's presentation on the roadmap to recovery, which is a portion of the function here. I'll be going over first the first section of the focus areas of the work plan, which has to do with operational performance and internal administration. And then secondly, it's on council priorities along community safety, housing and homelessness, and jobs and the economy. This work plan uh outlines the city council's expectations. This work plan will also be used as an accountability measure for the city council to evaluate my performance on behalf of your priorities as well as the administration of the day-to-day operations here at the city of Tacoma. So we'll go right to uh where the emphasis areas are. Um I have been directed through this work plan to work towards greater uh partnerships in working with not just our nonprofit communities, our regional uh partnerships with Pierce County, Sound Transit, Parks Tacoma, Tacoma Public Schools. Um, that is a major emphasis there. Access belonging, access opportunity and belonging is an area upon which we are looking to continue to push forward with our equity efforts here at the city of Tacoma. Um being data informed accountability, performance management is something that I am looking to bring to you. There's just a little bit of echo here, as well as look towards cross-departmental alignment and focus areas in which we're driving towards efficiencies, uh eliminating duplications, and saving saving costs for the taxpayers of Tacoma, and then focus communication, telling our story in different ways, and being nimble to advance in in communication methods that the city council wants us to focus on. So we'll go right into the first um, and please, mayor, council, stop me at any time. Uh, first area is along operational performance and internal administration of the city of Tacoma. Um the description here is operational excellence is leading the organization to promote a healthy stable workforce that delivers on council's priorities while implementing internal process improvements, cost containment, and efficiency measures in 2026 as we work to structurally align revenues and expenses to ensure sustainable delivery of effective city services in future years, future biennia. Um the metric here that I will be graded on. The first one is to ensure the fiscal sustainability of the city of Tacoma. The city manager will develop options for cost containment and reductions that meaningfully address the structural deficit in 2027-2028 budget. So the biennium budget that we are developing right now in parallel, this work plan item is essentially bringing options to council to pair back not just one time but ongoing structural reductions to address our structural deficit. Um the next one is to ensure the sustainable um delivery of city services to the community. The city manager will promote a healthy, stable workforce and lead the roadmap to recovery to provide options to structurally align revenues and expenses by 2030. So these are the ongoing roadmap to recovery presentation that I started to discuss with you last Tuesday, and just of note for the public who is listening to this, we do have a planned update to our forecast on June 9th. So this will be a monthly endeavor where I will be reporting back on efforts that we're taking along with the budget meetings that we have with you all as well. The next item is to promote transparent, timely communications internally and externally, the city manager will develop options to improve the impact of internal and external communications.

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