Allentown City Council Special Meeting: Parking Authority Operations Review - April 8, 2026
Allentown City Council Special Meeting: Parking Authority Operations Review - April 8, 2026
The Allentown City Council held a special meeting on April 8, 2026, to receive a presentation from the Allentown Parking Authority (APA) Executive Director John Haney. The session covered APA operations, recent statistics, ongoing initiatives, and future plans. Council members posed questions on towing, enforcement, payment plans, parking permits, and community impact, followed by public testimony.
Public Comments & Testimony
- AJ Nee (former APA officer and resident): Expressed support for APA’s safety-focused enforcement and praised the reinstatement of 24/7 enforcement, noting the high burden on residents during the suspension.
- Resident (Ms. Short Tees): Raised concerns about inconsistent parking regulations in center city and suggested that RPP permits should be free for residents given their tax contributions.
Discussion Items
- APA Overview and 2025 Accomplishments: Executive Director John Haney highlighted acquisitions (Ridge Ave lots), removal of 132 abandoned vehicles, creation of 66 new parking spaces, dispatch handling of 17,866 calls, and a mapping project for public street spaces. Challenges include aging decks (one 56 years old) and technology upgrades.
- Towing Data: APA reported 156 tows in 2026 (year-to-date) and 957 in 2025. Breakdowns included 72-hour, fire hydrant, unpaid tickets, and miscellaneous violations. The 72-hour program is 80% complaint-driven.
- Booting and Towing Procedures: APA boots vehicles before towing to prevent movement; the fee covers officer time and equipment.
- Payment Plan: APA implemented a payment plan in August 2025. As of March 2026, 286 plans were enacted, with 70% completed, 23% not completed, and 7% in process. Applicants must apply within the first 10 days of the ticket to freeze the fine.
- Meter Study Results: APA provided highlights recommending removal of some meters, addition in others, and creation of pickup/drop-off zones downtown. Council requested the full study.
- Training and Culture: APA staff receive community relations training and monthly sessions. APA reported a diverse workforce: 94 employees across multiple ethnicities. Language diversity includes English, Spanish, Arabic, Hebrew, Hindi, Patois, Punjabi, sign language, and Bulgarian.
- Residential Parking Permit (RPP) Program: APA administers the resident-driven program. Permits cost $25 first year, $20 renewal; no limit per household. Council and APA acknowledged the ordinance may need updating.
- 24/7 Enforcement: APA reinstated 24/7 enforcement in January 2024 after a suspension in March 2023. Focus is on safety violations (fire hydrants, double parking). Council requested data on revenue generated and off-hour call volume.
- Lehigh Valley Justice Institute Study: APA disputed the study’s conclusions about targeting, arguing enforcement density correlates with vehicle density and city-set routes. APA said they were not contacted by the study authors.
- Parking Ticket Data and Appeals: In 2025, APA handled 3,049 appeals; 1,505 upheld, 1,544 dismissed or reduced (12% dismissed for error, 39% reduced to warning). Common tickets: street cleaning, meters, inspections, no-parking.
- Street Cleaning Enforcement: APA follows behind street sweepers and issues tickets for vehicles that impede cleaning. Council raised concerns about tickets issued after cleaning had occurred; APA stated the ordinance allows parking once the street is cleaned, but enforcement timing may sometimes be unclear.
- Contract and Financial Relationship with City: APA is an independent authority with no updated contract. APA carries $56–$57 million in debt, benefiting the city’s bond rating. No direct payments currently; past contributions occurred under different leadership. Council noted other cities (Reading) receive revenue.
- Communication Initiatives: APA hired a community relations specialist and participates in multiple events. Uses Code Red alerts. Council encouraged proactive outreach to businesses and residents.
- Siren Program: APA retains sirens but found them ineffective for double parking; prioritizes verbal interaction.
- Board Composition: Board appointed by mayor, five-year terms; currently one open seat. Council discussed removing the AEDC requirement to broaden applicant pool.
Key Outcomes
- Council and APA agreed to continue dialogue and work on updating parking ordinances to reflect current needs.
- APA committed to providing additional data requested: towing locations, revenue from 24/7 enforcement, inspection violation statistics, and maps.
- Council will consider revisions to the RPP ordinance and board membership requirements.
- APA will share the full meter study and results from Lancaster’s parking permit study for comparison.
- Council emphasized better communication between APA and residents regarding street cleaning enforcement and payment plan options.
Meeting Transcript
A roll call, uh Mr. Hanlin. Here's the lot here. Okay, great. Thank you. So good evening to everyone. Um, tonight's special meeting is a continuation of our public meetings with our community partners to strengthen communication, improve coordination, and focus on identifying improvement opportunities for Allentown residents, the business community, and our visitors. This evening's special meeting is to allow the Allentown Parking Authority to provide an overview of operations and review current and future initiatives at the APA. Following the presentation of APA executive director John Haney, he will provide answers and feedback for questions that have been submitted by my colleagues. After that portion of the of the agenda, there will be a cursey of the floor for members of the public. So we're gonna kick this off, Mr. Haney. Um we'll start with a general overview and yep, perfect. Thank you. All right. Good evening, uh, members of council. Uh thank you for the opportunity to come and speak. I realize I'm breaking your laws right off the bat because I'm not supposed to have a drink, but I have a feeling I'm gonna be doing a lot of talking, so need to whip my whistle if you'll bear with me. No problem. So uh what I would like to start off with uh before we get into other questions that you all have for me. I just want to have uh a few moments to go over the annual report that was submitted for your review uh and point out some of the things that the the Allentown Parking Authority has done uh in the previous year. Uh, we don't really get a lot of an opportunity to speak publicly like this and share the good things that we're doing. So I'm gonna take the opportunity to do that. Um I understand you all have had this report already, I assume. I just want to point out some of 2025's accomplishments. Um the Allentown Parking Authority purchased a lot and acquired a second lot on the 400 block of Ridge Avenue for development uh to expand surface parking in the area of extreme need that's over on uh Ridge Ave right at Gordon. Um very dense uh neighborhood, a lot of surface parking need over there. We do have other surface lots there. Uh they're all sold out and have waiting lists. So I'm looking forward to this year excitedly to open that, uh, do a ribbon cutting and provide those residents over there some relief for parking. Um parking authority was also able to uh track down and remove 132 abandoned vehicles from city streets, uh thus getting them out of the way and opening those spots for others to use. Um we were very excited to cooperate with the city's traffic and engineering department and create 66 new parking spaces in areas around town that were not previously open for parking. Um the APA was also working with the county auto theft task force to identify eight stolen vehicles and get them returned to their owners. Our APA dispatch line answered 17,866 calls uh from a public requesting enforcement service. The renewed focus on handicap space program uh triggered a review and identified 92 handicapped spaces in town that were no longer needed and were able to be returned to open public use. Um APA project manager manager is nearing completion of a mapping detail that will identify the number of parking spaces that exist on public streets in Allentown. We also launched a new payment plan option for individuals to use that have received parking tickets. We also work with individuals in the arts community and Senator Miller's office to commission a mural that is just about to be started on our spiral deck on the south face. Those are just some of the highlights of the things that we were doing, and we'll get to some more uh as the evening goes on here. Uh but I also want to say you know that the good things we're doing don't come without some challenges. Uh the APA, like most cities and and other organizations, um, have to deal with modernization. Um we're taking a hard look at some of our parking ordinances to try to bring them up to speed and up to current date. Uh hopefully at some point soon we'll have something to submit to council for review. So the APA is looking at what technology options are available to us to help make a better parking system available to the city and to the residents and visitors that come here. The APA has made strides thanks to some moves that council made for us last 2024. And those changes have allowed us to come back to a point where we're we're back above water. So thank you to council for your help in that. And last but not least, some of the challenges we face are aging parking decks. A lot of our parking decks are nearing 20 years old. With one that's 56 years old, that's our spiral deck.
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