FY27 Budget Hearing for Inspectional Services, Property Management, and Public Facilities – May 4, 2026
FY27 Budget Hearing for Inspectional Services, Property Management, and Public Facilities – May 4, 2026
The Boston City Council Ways and Means Committee, chaired by Councillor Ben Weber, held a hearing on May 4, 2026 (Star Wars Day) at 2:05 PM to review the proposed FY27 operating budgets for the Inspectional Services Department (ISD), Property Management Department (PMD), and Public Facilities Department (PFD). The hearing was live-streamed and open for public testimony, though no members of the public signed up. The panel presented accomplishments, ongoing initiatives, and fielded questions from councillors.
Discussion Items
- Public Facilities Department (PFD): Executive Director Carlton Jones reported that PFD will manage 27% of the FY27-31 capital plan, covering 88 projects. Notable FY26 accomplishments included ribbon cuttings at four schools (Carter, Henderson Upper, PJ Kennedy, Sarah Roberts) and groundbreakings at two community centers (Grove Hall and North End), two libraries (Chinatown and Fields Corner), and an EMS Seaport Station. PFD received several awards, including LEED Platinum for Josiah Quincy Upper School. Ongoing initiatives include increasing supplier diversity, implementing a project dashboard with QR codes for real-time updates, and process improvement using Trimble software.
- Inspectional Services Department (ISD): Commissioner Tanya Del Rio presented a proposed budget of $25 million. ISD issued 37,000 permits, performed 58,000 building inspections, 15,000 rodent control inspections, and 17,000 health inspections in FY26. Key achievements include reorganization of the Plans & Zoning division, which reduced average time to first review from 35 to 33 days; rolling out online permits for sheet metal, trench, sprinkler, and certificate of occupancy; and removing the yearly certificate of inspection requirement for establishments with fewer than 50 occupants not serving alcohol. The Boston Rodent Action Plan continues with rat-resistant barrels, sewer traps, sensors, and containerization pilots. Goals for FY27 include increasing registered rental units by 1,000 (to 76% coverage), increasing site cleanliness compliance by 10%, and implementing mobile inspection results.
- Property Management Department (PMD): Commissioner Eamon Shelton highlighted the department's role in maintaining city buildings, graffiti removal, snow removal, and special events. Accomplishments included refinishing gym floors at multiple BCYF centers (Nazarro, Vine Street, Galvin, Shelburne, and others), historic lows in open graffiti removal cases, and successful move-in at 26 Court Street. Ongoing projects include a four-stop elevator replacement at City Hall, City Hall Plaza Phase II accessibility improvements, and continued work through Boston’s Resilient Building Program to reduce pool downtime.
- Budget Cuts: All departments are managing a 2-3.6% reduction through salary savings and vacancy delays. ISD cut three positions (wire inspector, two IT) and reduced contracted services. PMD and PFD are absorbing cuts while seeking external funding for summer events like FIFA Fanfest.
- Rodent Control: Councillors raised concerns about specific infestations (e.g., at 8 Ruthvin Street). Assistant Commissioner John Ulrich explained use of tanked carbon dioxide instead of dry ice, and described six intervention types being tested: sewer traps, tree pit treatments, trash compactors, burrow treatments, surface traps, and trash barrel toppers. Sensors and cameras are deployed in parks and public housing to measure effectiveness. Expansion of rodent-resistant barrels is planned for Mattapan Square.
- Permitting Modernization: ISD reported improvements in permit issuance times: 6 days for short-form, 1 day for trade permits, and 44 days for non-ZBA long-form applications. Efforts include upgrading fire review capacity from one to five staff, and implementing a new permitting system later in 2026.
- Accessibility at City Hall: PMD detailed the four-stop elevator project (construction to start late summer 2026) and City Hall Plaza Phase II to make the south entrance accessible. A wheelchair lift was installed after earlier funding.
- Summer Events and FIFA Fanfest: PMD is coordinating with the state for funding to cover overtime and security costs. Municipal protective services officers are fully staffed (64 of 67 positions filled) and completed additional training.
- Rental Registration and Inspections: ISD has 25 housing inspectors, conducting about 10 inspections per day. The goal is to inspect all registered units every five years, but current staff covers about every six years. The department is restarting compliance enforcement and issued fines for non-renewal of registrations.
Key Outcomes
- No votes were taken; the hearing was informational for budget review.
- Councillors requested follow-up on specific projects: Blackstone School timeline, South End Library community meeting (scheduled for May 2026), rodent traps at 8 Ruthvin Street, steam room at Grove Hall Community Center, and data on fleet electrification.
- PFD will provide the facility condition assessment report to Councillor Murphy.
- ISD committed to sharing data on short-term rental trends related to the World Cup.
- The Operations cabinet will follow up on fine collection data and updating the Boston Municipal Code fines per the home rule petition.
- The hearing adjourned at approximately 4:00 PM.
Meeting Transcript
Good afternoon. Again, let's see here. Thank you for uh being here on uh uh it's Star Wars Day, it's May the fourth. Um hold on, let me bring up the right opening statement. Uh so I am Ben Weber, I'm the chair of the Ways and Means Committee and the District Six City Councilor. There you go. Um today is May the 4th, and the exact time is 205 p.m. Uh this hearing is being recorded. It's also being live streamed at Boston.gov slash city-council-tv and broadcast on Xfinity Channel 8, RCN Channel 82, and FIOS Channel 964. The council's budget review process will encompass a series of public hearings beginning in April and going through June. We strongly encourage residents to take a moment to engage in this process by giving testimony for the record, which they can do in several ways. One, they can attend a hearing either in person or virtually and give testimony. You check out the uh hearing schedule on our website at Boston.gov slash council dash budget. Uh you can also attend, we have two listening sessions. Uh no, sorry, we have one listening session left, or the fourth of four, on Thursday, May 26th at 6 p.m. You can give uh again at our hearings, you can give testimony in person here in the chamber via Zoom. For in-person testimony, please come to the chamber and sign in on the sheet near the entrance for virtual testimony. You can sign up using our online form on our council budget review website, or by emailing the committee at CCC.wm at Boston.gov, or by emailing Chris Machohan, that's K-A-R-I-S-H-M-A dot C H O U H A N at Boston.gov. When you're called to testify, please state your name and residence or affiliation with an organization and limit your comments to two minutes. In lieu of testifying in one of our hearings, you can also submit written testimony, which you can uh send to ccc.wm at Boston.gov. Lastly, you can submit a two-minute video of your testimony through the form on our website. For more information on the city council budget process and how to testify, please visit the city council's uh budget website at Boston.gov slash council dash budget. Uh in-person testimony uh will be taken following the first round of questions from our uh the counselors. Um again, sign you can sign up on the sheet where you walk in if you want to testify publicly, or email our director of legislative budget analysis, Chris Machon at K-A-R-I-S-H-M-A. C H O U H A N at Boston.gov for the Zoom link and your name will be added to the list. This afternoon's hearing is on docket number 073 to 0740, an overview of the FY27 operating budget for the inspectional services department, property management department, and public facilities department. This is one of several hearings or a series of hearings on the FY27 budget. These matters were sponsored by Mayor Michelle Wu and were referred to the committee on April 8th, 2026. This afternoon I'm joined by my colleagues in order of arrival, Councillor Flynn, Councillor Murphy, Councillor Culpepper, Councillor Santana, and the Vice Chair of the Ways and Means Committee, Councillor Fitzcherald, oh, and Councillor Braden. Uh yeah, Councilor Braden. Um I have received uh a letter of absence with some questions from uh Councillor Coletta Zapato. Um we waive our opening statements in these budget hearings, so we're gonna go to the panel, which I'll introduce now. We're joined I'm sorry, I'll use um the updated list. People should have received uh which was printed out. We've got Chief of Operations Dion Irish, Executive Director for the Public Facilities Department, Carlton Jones, uh we've got Inspectional Services Department Commissioner Tanya Del Rio, uh we have the Commissioner for Property Management, Eamon Shelton, and we have uh first deputy commissioner for property management, Sam Lovison, uh and uh Taylor uh sorry uh Bosler, uh the assistant director of administration and finance from the public facilities department. So uh I'm just gonna hand things over to the panel. Uh if you have coordinated among yourselves how you want to do this, uh I guess Dion, you're gonna get us started. Thank you, Mr. Chair. Um yeah, we do have a plan. First of all, I'd love to know if there is a Star Trek Day, so please inform me if that's in the Well, that's it's May the 4th, it'll happen again. Yeah, May the 4th. I don't know if anyone who doesn't uh somebody approached me this morning on my way to the subway and said happy Star Wars Day. And I said, What? And they said it's May the 4th. You learned something new every day. Yeah, uh next year. Thanks. Um continue to be honored by the mayor who would be able to serve in this position and work with these amazing colleagues who will talk to you about their respective departments. And it's truly an honor to every time we have the opportunity to come before the council.
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