0:08Can you bring the Brattleboro Select Board meeting for Thursday, November 20th, 2025 to order?
0:15This is a special meeting.
0:18And John, was the meeting officially warned?
0:22Yes, it was properly warned.
0:25As for chair remarks, I I just have one thing to say.
0:29That again, coming over here in the dark.
0:32Um, I noticed many people walking their dogs that I could barely see.
0:39Please, when you're out walking, bring a flashlight.
0:44John, do you have any comments?
0:46Um I have just one tonight.
0:47Uh the I just wanted to let everyone know that we've had some uh staffing constraints, and uh we are going to be closing the finance department from 12 to 1 during the day um for the foreseeable future so that people can get a break and have a lunch.
1:10Do either of you have comments?
1:12Just to say that I think Jennifer, you brought and made the cookies.
1:19Well, on the table are cookies from Jennifer.
1:21And little and oranges.
1:26I mean, I guess I'll just say welcome.
1:28I'm glad to see everyone here that's here, and um thank you for the cookies.
1:36Um, is there anyone who would like to discuss something that is not on tonight's agenda?
1:45Could I see an agenda, please?
1:50Can you have a question?
1:57Um come to the microphone, please, and state your name and where you live.
2:04Sorry, I'm I'm Audrey Garfield.
2:07I live in Brattleboro.
2:09And I'm aware of the schedule of departments that we'll be presenting for the budget process.
2:16And I apologize if this question's been asked already, and I'm not aware of it.
2:21But I'm wondering if the finance committee still meets and when we'll be hearing from the finance committee regarding the budget.
2:29Uh well, the finance committee is an RTM committee and a member is here, and perhaps he knows when your next meeting is.
2:38The finance committee is Finance Committee is a representative town meeting committee.
2:44They meet on their own, and they have been invited to come to speak to the select board, but uh that's been on again and off again, and maybe David or John know when that is.
2:57Okay, you don't need to speak slowly.
2:58I understand um the uh the finance committee meets regularly.
3:06Maybe David, you want to give a schedule?
3:09Yes, our next meeting, David Lubmark, District 9 Finance Committee.
3:14Um the next meeting is on uh Monday at 6 p.m.
3:20in the Hannah Causeman room right here.
3:28Uh and if you go to uh the RTM committee's section of the town web page, you'll see our minutes and uh also uh on the Ms.
3:40Stickler's distribution list, she announces when all committees are meeting.
3:47Yes, um, so if anybody wants to be on the distribution list for when the finance committee meets, please let Jessica Stickler know in the town manager's office, and her email is J Stickler at Brattleboro.gov.
4:04And has the meeting of the finance committee to the select board been scheduled?
4:11Uh anyone else for public participation.
4:17Well then um, if it's all right with you, I will just introduce Ryan and Jennifer.
4:24All right, we have Jennifer Burnell, our town assessor, and Ryan Silvestri to speak to us tonight.
4:34Thanks, everybody, for coming.
4:37Um we are going to uh give you a little briefing on um the reappraisal and the process.
4:47Um a little background.
4:50In March of 23, the representative town meeting um voted to commission the town, a town wide reappraisal of all taxable property within the town to be completed in 2027.
5:03To be completed in 2027.
5:07The town was last reappraised in 2010.
5:12A standard of industry of the industry is to reappraise every six years.
5:17And that has now also become state requirement.
5:21So this is the beginning for us to start that process.
5:33And Ryan Sylvestri is here as co-owner of Nimek.
5:43I'm not supposed to say it that way.
5:50Give you a little briefing and answer any questions that you may have.
5:54Yeah, thank you for here.
5:56I'm co-owner of New England Municipal Consultants, and I'm going to be your project manager for the reappraisal for the 2027 grand list.
6:03So I just want to thank you for this opportunity to meet with taxpayers at Brattleboro and definitely field questions, but just give you a kind of a quick overview as to the process and some of the kind of, you know, get rid of some of the rumor mill, you know, potentially things that are out there about reappraisal and effects that it has.
6:24So it's been quite some time since your prior reappraisal.
6:28We're going to be building an entirely new database from scratch.
6:31So we're going to be updating their database into it's very for very formidable, very it has a lot of data points, so that we're able to create a lot more equity.
6:40The more data we're able to create, the more equity we can create from building to building, parcel to parcel.
6:49You know, when it you know, town wide reappraisal, you know.
6:56A lot of people, you know, are worried about percentage of change and say, well, if my assessment goes up X percent, my tax bill is gonna go up that same percent.
7:05The tax rate's gonna change as a result of the grand list changing.
7:09So if the budget stays the same and the grand list doubles, the municipal tax rate would be cut in half.
7:16So depending upon what your percent of change is for your parcel compared to the overall average for the whole town, is really the first indication, the best indicator to what effect your we will have to your tax bill.
7:30Um the big variable in that that you know is hard to control is the education portion, obviously the tax bill and what that base education rate will be for that for 2027, and that's something that we can't we don't have tons of control over.
7:47So there are a lot of variables that go into that final, you know, your final your new tax bill as a result of the reappraisal, but it's not a one-for-one, you know, whatever percentage my assessment increases, um, that's the percentage my tax bill is gonna increase.
8:02We will be asking to do interior inspections as part of the reappraisal.
8:07It's really important for us to that's again helps us build equity, being able to say what condition the interior is versus the exterior of a home because our task is uh per state statute 100% of fair market value.
8:21So your assessment is to reflect 100% of fair market value as of April 1st, 2027, using the prior three years of sales in Brattleboro only.
8:31So, and that is also statute.
8:33So we'll use sales from April 1st of 2024 to April 1st of 2027, and to set all values throughout the whole town for residential and commercial properties.
8:44Um for commercial properties, we've actually already had uh a good luncheon with some of the commercial owners.
8:50We're gonna be setting up income and expense mailers, and we're gonna be valuing commercial property based on how they would be sold, and that's their ability to generate revenue to generate income.
9:01So, depending on that query and what we get back, you know, what we can infer from sales that have occurred over the three years of commercial property.
9:10Um, that's how we'll be setting commercial commercial values as a high more of a hybrid approach of sales and income and expense.
9:18Residential properties have a basis and cost approach to value, but again, we're also gonna back those into sales, you know, over the three years of looking at comparable sales for property within the area.
9:31Um, we have really good data collectors, we're very friendly.
9:38We're willing to educate as best as we can.
9:41Um we want everyone to be on the same page throughout this process.
9:45We have no way we're gonna hide from anybody.
9:48In fact, we're gonna probably be pretty obnoxious.
9:50You know, flash of lights, yellow vests, you know, working in teams, you know, throughout the town.
9:55We'll be working in teams of three to four people down, you know, down a street in cold calling.
10:01We will send out impact letters to taxpayers ahead of areas of town that we're going to be working in.
10:07So that every taxpayer will get a notice, they'll have an opportunity to call and set up an appointment so we don't just cold call the property.
10:15And they also have the option at that point to say they don't wish us to come on the property at all, which is totally fine, but we're still tasked to update your assessment either way.
10:26So we're going to make general assumptions from what we can see from the road from Google Earth, whatever other resources we can use.
10:45Where through the company, we're going to offer informational hearings ahead of your formal grievance process.
10:51So they'll now be four levels of appeal as opposed to three.
10:55And at that informational stage, the company, we're still have control, we still have control of the values.
11:01We can make value changes at that point, but we're also going to answer any questions you have about your new record card.
11:06The record cards are going to look different from anything that you're you're used to seeing.
11:11So be able to go over the data with you, go over the value, share, share some sales, uh field feedback from the taxpayer, you know, at that point.
11:21If we didn't get inside, we might have just a verbal survey and say, hey, you know, we see the house was built in 1950.
11:27Is that are the bathrooms original, the kitchen original, you know?
11:31Or you know, try to try to decipher as best we can any of the issues that there may be in the data card.
11:37Um, and then that's when we will turn over the our entire project to the town assessor in the listers, and they'll go through their formal grievance process with everybody in town.
11:47So you get that kind of pre-grievance informational hearing where we really encourage folks to participate, um, even if you agree with your value and just have general questions, again, we really aim to get everybody on the same page, you know, with this process.
12:04And in really, you know, we want to make everybody understand that reappraisal is a good thing, creating equity of a grand list is a good thing.
12:14That's the only way that as a society we can say you're paying your fair share of taxes.
12:21If assessments within a community are awry and not there's no equity, there's lack of consistency, there's a lot of um, you know, renovations or lack thereof that's not hasn't been captured.
12:35Um, it's really difficult for your town to set a municipal tax rate because that grand list, that total grant list value is in question.
12:43They don't really know how much the value of Brattleboro is today versus 17 years ago when it was last appraised.
12:51So to correct the grand list to have accurate tax rates so that you can have you know intelligent budget commissions based on what your grand list is, since you can see the budget divided by the grand list is your tax rate.
13:03So the big variable of that is the grand list, is which we aim to correct and correct equitably you know, parcel by parcel throughout town.
13:13Um I do want to just kind of open the floor to the board.
13:18Anyone here for any specific questions anyone may have for me at this time, if that's all right, or does anyone from the public have questions for Ryan at this time?
13:30I I the board has some questions, please.
13:33But if the public prefers to go first, that's fine too.
13:36Okay, I have a number of questions.
13:38Yeah, um, so when you say appraised compared to what?
13:44So appraised compared to similar-sized towns in New England.
13:49Appraised compared to that's what I'm kind of Yeah, sure.
13:53So every so every sale that we use to set market value will be from Brattleboro over that three-year period.
14:00So we're not gonna be we're not gonna be taking sales from any adjoining communities at all.
14:08It's all we're gonna have more than enough sales within Brattleboro to be able to set set fair assessments.
14:17Um where do farms fit in in the appraisal process?
14:22Because they're not residential, they're are they considered commercial?
14:27So they are they are residential, so highest the best use of a farm would be as a residential sale.
14:32We with farm properties, farm-specific buildings, we build in a lot of functional obsolescence to them.
14:39So you could have a 25,000 square foot dairy barn, and we're not gonna be valuing it at much at all, right?
14:47It's not it's gonna be valued at maybe three dollars a square foot, right?
15:06It's it's a sad reality in Vermont but we have to reflect that in the market as well.
15:11We can't you know say because your building is 25,000 square feet it's worth a couple hundred thousand that's not how the market would react you know if you're purchasing that property that's not the weight of value you'd be placing on it.
15:26How does the current use appraisal program factor into the appraisal?
15:33So it does it actually does nothing to how we value property current use comes downstream or after the value.
15:40So we value all land the same regardless of being enrolled in current use or not and then current use then sub will subsidize the enrolled land.
15:50So we may have excess acreage valued at you know 25 to 30 you know 25 to 3500 per acre on a depreciated curve.
15:58So that's how we bring in economies of scale so if you own a hundred acres not each each acre is not going to be valued at 3500.
16:06The first 10 may be and then each acre after that will be worth less acre 11 would be worth 2940 acre 12 would be worth 2880 and so on and so forth until we get to like typically around like five four hundred dollars an acre but that's if you have hundreds of acres so the idea there is if you were to buy in bulk you pay less per unit what current use does is it takes your the total value of your enrolled land and it taxes it at a state set value.
16:40So ag productive last year I think was about 400 and something dollars per acre taxable value whereas we may be valuing that land as assessment at an average of $1800 per acre so that's how current use that's where car use comes in so and it's it's real important actually the state's really been trying to audit that because what some towns have done is they'll backload your excess acreage so they'll say your excess 200 acres is worth a million bucks knowing that it's enrolled in current use and the value and the taxable value of that's going to be reduced greatly and that's that's not how that's not correct.
17:26So we value all land the same current use comes afterwards.
17:31Are there any stipulations for conserved land?
17:34So excess acreage we don't value excess acreage as if it could be developed we value it for your use and enjoyment.
17:41So if your use and enjoyment is inhibited by the characteristics of the land we're going to account for that so steep slopes wetlands easements right of ways elect electric easements whatever restrictions there may be so when it comes to like Vermont land trusts and you know conservation easements it's hard to quantify an exact dollar amount that that that really creates to the property because it would if we were valuing the property and say okay you have a hundred acres and we're making a gross assumption that you could put five building lots on that hundred acres now that conserved land now that I need to re obviously get rid of that value because there you can't legally do that but we're not valuing excess acreage as if it could be developed at all because rule number one in appraisal is is it legal and I'm not your ZA I'm not Act 250 I'm not a septic engineer you know we're not going to value excess acreage as if it's developable until those lines are put on the map and a subdivision's been filed.
18:55One more question thank you what category do nonprofits go go into are they considered commercial or um you know in the town of Brattle you've probably gotten to know us already we have a lot of sure nonprofits that own quite a large amount of um property land and buildings.
19:18Sure so we'll all be valued the same so if it's a commercial building it will be valued as any other commercial building would be if there's any tax stabilization or agreement for taxation that would be exercised by the town of Brattleboro any pilot programs you may have.
19:35So but we still are going to value everything uniformly throughout the community so you only gave two categories residential and commercial but what is say a hospital for example hospital would be exempt but it is assessed regardless.
20:09Assessed value is likely going to be a bit more.
20:13But it's something where I'll use an example of a school.
20:19So say uh the town has a school assessed at you know 45,000, and it should be a million.
20:28Well, the insurance insurance companies they're gonna look at anything to be to try not to pay us.
20:34So they're gonna say, okay, you know, you have a town has this assessed at such a low value.
20:41You know, your claim your claim is for a million bucks, but your own town records say it's worth 45,000.
20:48So it's still it's not taxed, but we still want to value it accurately so that it's viewed however it may be viewed by any outside source, it's viewed for what it is.
21:00Let me just follow that.
21:02So that's something that the owner should value that their property is properly assessed because there's a lot of other factors going into it other than the taxes.
21:15This is all public information, so yeah, anyone can look at these values and look at this data and make inferences.
21:22So we just want it to be as accurate as possible, and that's and that's the best that we can that's the best we can do.
21:30Amanda, what was there more?
21:33Yeah, no, thank you.
21:36Uh now, members of the public, do you have questions?
21:40David The reason to David Ludmark District 9.
21:45Thank you for the presentation.
21:47Um, you talk about an information session prior to a grievance process.
21:51Uh I'm not expecting this to be an issue.
21:54But just out of curiosity, the grad list now is public, and so anyone can see all the values.
22:02Before the information and the grievance, will the entire town's data be public?
22:10Yes, thank you for that question.
22:12So we'll actually be publishing the whole database online.
22:15So you'll be able to filter through even and say, uh, show me everything on every value on this street, show me every value of this building type, um, show me every value of this age, and be able to gauge your parity between current assessment to current assessment.
22:33Um I will be honest.
22:35So we we used to publish and mail out um a booklet, but those costs have become very very restrictive.
22:43And we find that the online database we will have paper copies available in town hall for anybody that needs them, just Excel's printouts with that data.
22:54But the online um database, we I get some pretty good analysis from that.
23:01You know, I get some statisticians that really go at that, and they come in with really good, really good arguments and observations, and um we want to we we want to put that out there.
23:11So you'll get a preliminary value notice that will show your old assessment, your new assessment.
23:18That will it will also give you directions on how to view that online database and how to schedule an appointment with us.
23:24Um and really, you know, there are three, there are three are this is more when you get to formal grievance, informational, ask us anything.
23:32But when you and we'll coach you on how to grieve formally, there's really three arguments you want to make.
23:39My current assessment does not equal fair market value based on these sales, these other comparable sales that I'd like to provide to you.
23:46My current assessment isn't equitable when looking at other similar properties assessments throughout Brattleboro.
23:52So here's another 1950s ranch valued at 280, and mine's the same thing, valued at 345.
23:59Yeah, I gotta now I gotta reconcile that for me, you know.
24:02Or there's mistakes.
24:04There's just flat out data mistakes on my record card.
24:07Um you have my house was built in 2004, where in fact it was built in 1960, and that back addition is only 2004, which would affect your depreciation.
24:18What was the first of those three things?
24:21My current assessment um does not equal fair market value based on these comparable sales or examples of of other uh of sale prices in the area.
24:35I'll get you in a second last question.
24:39Aaron Smith, Brattleboro.
24:41So I had a few questions.
24:42Um what did you say the assessment schedule is now?
24:46The schedule is gonna be done in every six years.
24:50So the state, yeah, so every six years.
24:54Uh building condition that plays into your assessment.
25:00So if you're in a row of houses and you have the ISO.
25:03That's going to affect the assessment.
25:05Yeah, so we're going to depreciate your property more.
25:09And if the land it sits on is in a flood zone, flood zone land is appraised at a different value.
25:18So we're going to set a neighborhood schedule throughout the whole town, and low-lying land that's in the floodplain is going to be a lower neighborhood designation.
25:29And that likely would it's because it's hard to say being in the floodplain or flood way in exactly where you are within that is equal to X amount of dollars.
25:39But what I can say is by looking at sales in these areas, these sales are depressed comparative to the next row, the next street up.
25:48So your base land values will be lower.
25:51So there may there may not be on the card floodplain minus 5,000 or pick it pick a number, right?
25:58Because but I can say through my analysis, everything in these areas is selling for less, therefore they're gonna have lower base base land values.
26:06Yeah, I'm in a kind of a unique situation because my all my neighbors are out of the flood zone, and I happen to be in it.
26:14So in that case, so and again, mass reappraisal um really satisfies the average or what we call our inner quartile range statistically, right?
26:24So it does very well for the average and a couple ticks out of the average.
26:29When we get into outlier properties, we have to start making individual um adjustments for those properties.
26:35So that that may very well be a good opportunity for you to come to the informational and say, hey, I understand the land, you know, the land all around me is okay, and I'm the one odd odd duck out, and we'll have to we'll have to look at that to make a singular adjustment for your property compared to your neighbors.
26:55Yeah, I just wanted to follow up on your answer to David.
26:58So once the appraisal is done, we now permanently have the grand list in this new database format that people that anyone in the public can search and filter and do all this stuff on.
27:12But it's it's subject to grievance.
27:15Uh well, I mean, everything's subject to so the web the web pro database is actually part of the software, the camera software you purchased.
27:24So that can be updated annually, and that could become a link on the assessor's web page.
27:29So that folks, if they if they want a hard copy of their parcel card, the best thing is to email the assessor's office and get a PDF of the full card.
27:38But going on that web pro database, um, you can you can filter and look at your leisure at any anything in town.
27:47Let's just clarify that for me.
27:50You're gonna have all your data brought into a new grand list, and then individual people will be able to grieve their assessment if they're not uh pleased with it.
28:05And then after that grievance procedure is fulfilled, then the grant list is set.
28:15So yeah, so we're gonna find so we're gonna have our informational hearings, and then basically that, and then after that, that's the town filing their abstract grant list, and then after abstract grand list, you go through a grievance process, and then yes, then you file your post-grievance, your grant list.
28:34Um that information will be updated on that online database in in real time, so that everybody will be looking at apples to apples and saying, okay, there was a change at the preliminary, you know, there was a change at the abstract.
28:49Great, thank you very much.
28:51Anyone else from the public?
28:54I have one more question, Chair.
28:56All right, let's just uh go ahead, Amanda, and then we'll get to Mrs.
29:01Um how do vacancies or for sale properties affect um assessments and in what did you call them blocks, communities, neighborhoods?
29:12In the neighbor neighborhood areas.
29:14So um vacancies, vacancies could create um depressed land values if you have two a lot of them concentrated in certain areas.
29:27Um though you're saying the inventory, so the the more inventory.
29:35So we really so we can't use list prices at all.
29:39We can only use what properties actually transact for uh for comparison.
29:44So you know, you could have some you know, some folks will list a property for far more than what it may be worth, hoping to you know hit hit the hit the lotto, some may under under list because they're have a time motivation.
30:00So we only want to look at properties that have actually sold to set market value.
30:04Um increasing inventories, it's an indicator, it's a market indicator, but I haven't seen the market drop as a result.
30:17It takes longer to sell a house now than it did in 2021, you know, 48 hours.
30:22You know, in 2021, you're basically closed, sealed, and you know, on your way, and now you're back to your 90, 60, 90, 100 days to transact a property, which is which is typical.
30:45Um, my question is you're in a mail letters so we can set up appointments for you to come appraise our houses, or you're in a cold call us.
30:52So how do you get our phone number?
30:53Like, is there somewhere we need to update our phone numbers that are they on file somewhere?
30:57Um I'm sorry, I probably I I misspoke a bit there.
31:00So cold call is in, we're gonna come and knock on your on your door.
31:03Yeah, yeah, we're not gonna we we can't um you know call everybody, there's just no, yeah, there's like you said, there's no way for us to know, yeah, how to.
31:13But you so you'll be canvassing the neighborhoods, and then will there be announcements of which neighborhoods you'll be in?
31:21Is that part of your scheduling?
31:23So we we're gonna send out um areas of three to five hundred letters at a time.
31:31We're not gonna really announce like what street we're gonna be on on any specific day for a number, a number of reasons.
31:40One just um it's it's it's tough, you know.
31:44We're out when the we're in inclement weather, we got sometimes you got road work on certain streets, we avoid that.
31:51Um the other reason is that it's very rare, very rare, but we have had a couple of occurrences of of copycats.
32:00So you know, you throw on an orange vest.
32:03Yeah, it's it's yeah, it's it's security and just uh the the um unpredictable nature of collecting data in the field.
32:11It's it's not it's not the easiest.
32:13Um you know, especially here with in downtown, you have very steep slopes and very narrow streets and a lot of one ways.
32:21So we may be parking around the corner and hoofing it, you know.
32:26I'm telling all my guys, you know, you're you're 10, 15,000 steps a day here, you know.
32:31So great, you know, you get paid to work out.
32:33So um, so it's it's difficult for us to really say, you know, on the first to the fifth, we're gonna be at house X, Y, and Z.
32:47Can I just say something real quick?
32:50Uh um I just wanted to let everyone know that the assessor's office will answer your calls were in the office from 8 30 to 5.
33:01If there is a question as to who's knocking on my door, give us a call.
33:06We're on the website.
33:08Um also uh uh Ryan's team uh have badges that were produced by the town, and um you can see their mugshots online on the assessors page.
33:24Uh no, I'm sorry, it's on the reappraisal project page that um you just go to prod the project page from the town's website um and filter it down until you find reappraisal and you will see Ryan's team that's gonna be in Broadboro.
33:40Thank you, Jennifer.
33:41That's really helpful.
33:43Ryan, could you just talk about for people who are concerned about letting people in their houses and you know what the differences of letting somebody in and not letting somebody in?
33:53Could you talk about the advantages and we had talked about that in the other meeting, I think, but I think people are reticent a little bit and or nervous about it.
34:02If you could talk about it, yeah, no, so um it it allows us the more data we can c collect, the more accurate of a value we can render.
34:12So it's mostly about depreciation and what condition is the house in today versus when it was originally built.
34:20You know, have things been up, has it been fully updated?
34:23Has it it's more of the partial updates that really is is the more important interiors for us, where um you know, as an example, a house was built in 1960 and had uh general renovation in the 80s, which is now still dated today, and then since then they've updated one bathroom, and so it's something that we're able to value each bathroom independently of one another.
34:52We're able to put a specific value on just your kitchen, so a kitchen value can range anywhere from you know six, ten thousand dollars all the way up to fifty, sixty thousand dollars, depending on what it is.
35:00So a kitchen value can range anywhere from you know six, ten thousand dollars all the way up to fifty, sixty thousand dollars, depending on what it is.
35:06So having those direct data points that reflect market conditions and how a property would sell is how we can create equity.
35:16So and it's also really important if you have structural issues.
35:19So a lot of times what we'll say at the door if they're taxpayers hesitant and say, okay, I I understand.
35:25Do you mind if I just ask you a couple quick questions?
35:27And one of them might be how's your foundation?
35:30You know, if you have cracks and you have leaky foundation, do you have any you have structural concerns?
35:36Because those may be things that just from walking around the outside of a house, we'd have no idea.
35:40We'd have no idea, but that would drastically change the value of your home potentially.
35:46Um, so but otherwise, and so we're gonna we're gonna we we want to do interiors because that's kind of the gold standard.
35:55That's the best effort we can do to create to create the most accurate database.
36:00But if there's hesitancy, we're not at all gonna push, and we're gonna just say, Do you have a couple of minutes for some questions?
36:06And if there's no time for that, then we'll say, hey, well, we're gonna do our best from the outside if that's all right, and then you have all these opportunities down the line to come and talk to us about it.
36:15But it's just all about accuracy.
36:17On the interiors, we always say, too, we don't have to go in every room.
36:20We do not we do not want to look in your closets.
36:23We really want to see really four things your kitchens, your bathrooms, and your basement.
36:29Those are the if there's if that's the least that we see of the inside of your home, then that's you know, that's fine.
36:36That's totally fine.
36:40Uh Jennifer, I was gonna ask if you could put a link to the project page on the assessors page in case people are looking for it through that way.
36:52Very good idea, yes.
36:53Um, and Ryan, thanks for your presentation.
36:56This is really helpful information.
36:58I was wondering if you could talk a little bit about the level of certification or experience that these folks you're having go out to the neighborhoods have.
37:09Um, so uh Doug Davis, he's gonna be our field manager, he's been with me for three years.
37:14Um, he's done multiple projects on his own collecting data, has seen the process from beginning to end.
37:22Um Ben is is relatively new data collector.
37:25He has a background in construction, a background in um you know, public, you know, working with the public and is catching on really quickly.
37:33Um, and then we're actually going to be training a new high a new hire on December 1st, and he's gonna be attached to the hip for probably 60, 60 days, and then we'll we'll get him out in the field uh collecting on his own.
37:47All of this data gets sifted multiple times.
37:51So we get our initial data collection, so photos, measurements, exterior observation.
37:56We then go through data entry where it gets sifted by our data entry clerks who really nitpick any of the data, flag questions and give it back to the data collectors where we may revisit properties, and then I do a final review, a final field review where I'm gonna drive by or into the driveway of every property in town and look at all the data again and set final values.
38:22So we do have a couple newer data collectors coming on.
38:26Um where the business is is growing as rapidly as we can.
38:31Um but I'm real confident that that they're gonna be able to execute their part of the job and and uh learn a lot on the way.
38:39That's great, thank you.
38:40Um second question I had was when you put together the preliminary grand list, and that's what people have this chance to talk with you as a contractor about their values.
38:54Will the comps for each property be available to them when they do that, and how how will that be available?
39:02Sure, so all the sales will be available, but it's mass reappraisal is different from a fee appraisal.
39:09So mass reappraisal is an entire database, and we build the database to satisfy the properties that have sold.
39:17That data then translates to all the other properties in town that haven't sold.
39:22Oh so it's we don't do like a fee appraisal for each parcel and say here's comp one, two, and three, and the adjustments, the adjustments are built into the data itself, and those adjustments are built based upon all the qualified sales over those three years.
39:39So when we do get into further levels of appeal, especially for again those outlier properties, we will do you know, write-ups where it's okay, comp one, two, and three.
39:51Um, this is these are the market conditions, these are the adjustments that we're making.
40:00Um, but mass reappraisal is is done differently as a whole than a singular fee appraiser, um, free of fee appraisal for just one property.
40:05We have to value all of Brattleboro.
40:08So by doing it that way, and so again, all of our data points have factors associated with them.
40:16So um so like uh Hardy Plank siding is plus one percent to your base square foot price, right?
40:23Asphalt siding is minus two percent to your base, you know, so and so on and so forth.
40:30So all those adjustments by doing it that way, all those adjustments are consistent for every every house in Brattleboro.
40:38Whereas I don't, if any of you have dug into um a refinance, uh fee appraisal, going to refinance, and you're looking at these adjustments, they're pretty arbitrary.
40:50I mean, they're you know, and one could we could make some some adjustments certain way for one property and make different adjustments for similar uh data another way, working in a in our computer assisted mass appraisal software and doing mass appraisal this way, it eliminates any of those inconsistencies.
41:10Uh the last question I had was when you have the abstract grand list, so it's gone through this initial process.
41:17Um would it be possible to share with people or do a calculation to show them what their tax was in?
41:27I assume it'll be fiscal 27 that you'll have that information on that the actual tax for each property.
41:35Um could we also include with their information an estimated tax for that same fiscal year as if the whole new grand list was in place?
41:47So um Rob Rob might not Rob Giotti, he's the town manager endorsed it.
41:54He put together actually a tax estimate calculator based upon the preliminary grand list value and his estimated budget for that upcoming year.
42:03Um disclaimer, disclaimer, disclaimer under it.
42:06But yes, no, that that can be done, but I would only provide the preliminary grand list of that, and then you would have to come up because those other variables I just don't have, you know, your feet or budget.
42:19Um and then the you know, and it really works well.
42:22I mean, for your municipal tax rate, yeah, but obviously the education tax rate, it's that's that's harder to predict create a calculator.
42:30That's why I was thinking go back in time because you know what your taxes were.
42:36But what if it what if it was the new grand list value?
42:39Let's just figure it out then and do a comp.
42:41Yeah, you so you can make a you could make uh a calculator as simple as here was um last year's municipal tax rate, plug in your new assessment, and this is what it would be.
43:11Well, you should speak up because that's just for the television.
43:18When's the date of beginning to walk around?
43:25So you're going to start sending out you're gonna send out like a kind of a letter to say this neighborhood of 500 people.
43:32If I wanted to make an appointment and opt out of this random drop-in, could I do that?
43:40And um I know this is a little picky and will you take off your how many people are coming into the house?
43:46Oh, so if we're training, it may be two, but we're definitely taking off our shoes.
43:52Oh, yeah, of course.
44:03So for people who do want to make appointments, do they wait to get the letter and then that will have instructions or should be people okay?
44:10Yeah, so they'll get the letter and it'll have instructions and number uh email to call or email to set up an appointment with the assessor's office.
44:18The data collectors will come in and get those appointments and pull those cards from our stack so that we don't go preemptively.
44:29I will say that it never fails where we're working in a street and some that morning and someone calls at where we leave at nine, someone calls at 10 to make an appointment, and at 11, poor Mark is knocking on the on the tour.
44:44Um it's rare, but we we do the best, we do the best we can.
44:47And if if there ever if we ever were to cold call, an appointment had been made, we're clear we're gonna apologize and just say I will be back on your appointment day.
44:57Sorry for the miscommunication.
45:08Perfect and they're contacting the assessor's office it's in name and number that's okay on that letter.
45:18Anyone else yes Heidi Well Heidi's getting up could I just ask are they are the letters coming from the assessor's office are they coming for from NEMC?
45:28They're coming from NEMC but the return address is the assessor's office so that way we can fuss out any um undeliverables I just also clarify and obviously correct me if I'm wrong that none of while the reassessments or reappraisals are happening starting December 1st 2025 no one will see the ultimate change in their taxes until 2027.
45:54Correct thanks for that Heidi all right any more from the public select board are there any final comments either of you two would like to make um no just really wait was there a hand up no you're just putting your code on okay I'm sorry Ryan go ahead no just um we're looking forward to working with the taxpayers of Brownboro and you know really um trying to educate as much as we can throughout the process and be there to answer any questions we are not um we become kind of fixtures of the community we're gonna be working here full time for about 16 17 months um and we're and if any any uh if anyone doesn't have the answer to the question they're all trained to get the answer so that's something that we want that type of interaction between the tax base and our data collectors our employees um you know and that we're working for you we work as if we were civil servants we can't say we are because we're a private company and the state of Vermont hasn't hasn't really laid that out for us yet but that's how we're all trained is that we work for your community um and we have your community at our our beta best interests and the better data that we can collect the all of our values are data derived the better values we can then issue back to all the taxpayers of Brattleboro and the town can um fulfill that social contract right we all want to make sure we're paying our fair share of taxes and this is the process that we have to go through to get there and we're looking forward to working with all of you.
47:35Thank you Ryan and just so you know you and your team are very welcome here.
47:39We're happy to have you thank you yes and we know how important your work is to our social contract.
47:46Thank you I appreciate that.
47:47Jennifer do you have anything you'd like to add no I just appreciate the audience coming and the select board for making this special meeting for us.
47:57Great thank you very much and you know it's really great that this will be available for anyone who unfortunately missed tonight's evening so I thank you all for coming I'll take one more motion if anyone would like to move to adjourn.
48:13Great all select board members in favor of adjournment please raise your hand.
48:17Okay and that's three zero thank you all very much thank you