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Record of Proceedings

City of Carrollton City Council Regular Worksession & Meeting - November 18, 2025

City Council — Tuesday, November 18, 2025
BodyCarrollton, Texas
SessionCity Council
DateTuesday, November 18, 2025
StatusFILED
Video Record
0:00 / 3:06:17

Original source
Transcript — VerbatimClick a timed line to jump · ⧉ to share it

Speaker numbers apply only to this recording.

Speaker 1

5:22

R consent agenda items.

5:24

Um we are going to poll item 16 for separate consideration.

5:30

This is um the RFP on the um 10 sports work cover that when we get there.

5:37

Um so minutes nine and 10 uh and 11 are a series of prior minutes um for varying um technical um reasons these are being presented all at once now.

5:52

Any questions on the minutes or edits

Unassigned speaker

5:57

uh

Speaker 1

5:57

number 12?

5:58

Uh consider authorizing the city manager to enter into an agreement with Cascade Strategy USA Um pursuant to RFQ 5 058 for city um uh Carrollton strategy executive and visualization software and amount not to exceed 36, 880 annually for a five-year total not to exceed 184,400.

6:22

Your recall, this was the one that Crystal uh boys went through at our retreat um that had a lot of the visualization in terms of connecting department goals all the way back to top level goals.

6:34

Any questions on

Unassigned speaker

6:35

this?

Speaker 2

6:36

Uh

Unassigned speaker

6:37

I

Speaker 2

6:37

got a

Speaker 1

6:37

couple

Speaker 2

6:38

questions.

6:38

Sure.

Unassigned speaker

6:50

Uh

Speaker 2

6:50

how will we measure the the the metrics as far as improvement uh regarding the software?

6:55

Is there anything to measure the I guess the effectiveness of the software?

Speaker 3

7:00

Sure.

7:01

Uh Crystal Voice Strategic Services Director.

7:04

Um so this is kind of the culmination of a lot of strategic services tools that we actually already have in place.

7:09

Um we use um Excel to track ex uh strategic business plans.

7:14

We also use it for KPIs.

7:16

What Cascade does is merges it all together so that way it creates one visual.

7:21

Um what are the functionalities of Cascade that's gonna be really valuable is being able to pull all of this data together to show progress on other answer plans such as the vision plan.

7:32

So we'll use that to kind of track

Speaker 1

7:34

progress.

7:35

But Crystal, it's not by itself the the Cascade software by itself in and of itself isn't intended to be an ROI driver.

7:43

What it is intended to do is is to drive KPIs, the inherent KPIs of all the goals, right?

7:48

To ensure that you can shine the light on all those various goals to see whether you're of the um

Unassigned speaker

7:55

in

Speaker 1

7:55

the dance of or behind lagging your KPIs expectation, right?

7:59

True.

7:59

And I think

Unassigned speaker

8:00

go

Speaker 4

8:00

ahead.

Speaker 1

8:01

So one of the in aggregate, um, while you can't give it necessarily it's intended to drive X ROI, it is intended to drive to ensure um trust and verify accountability for each of the KPIs of each of the departments.

Speaker 3

8:14

Definitely.

8:14

I think there's also just a transparency element.

8:16

We've invested a lot of money in different planning documents over the last one to three years, and so being able to demonstrate progress on those plans is important.

Speaker 5

8:26

So I noticed we have it for um a total of a a five-year total.

8:31

Is there any reason why we're putting a cap on it for five years?

8:35

And is it subscription based?

Speaker 3

8:37

Um it the contract is a three-year contract with two one-year renewals.

8:42

Um the only reason that I did uh I structured it that way is because I wanted the opportunity to um rebid if it doesn't meet all of our needs later on down the line.

Speaker 5

8:53

It's yeah, software is pretty uh lifespan software's becomes obsolete pretty quick.

Speaker 3

9:00

Right.

9:00

And just being able to lock in this price point for for a couple of years will be great, but I also just want to be able to reevaluate as our needs change.

Speaker 1

9:09

I'm sorry, where's your question um suggesting that it should be longer term?

9:13

Because that's what I thought I heard, but you're suggesting shorter term.

9:16

Yes.

Speaker 5

9:17

But that's what she just clarified.

9:19

So it's three years with the two years.

Speaker 1

9:23

And three years is very common for enterprise software to license for a term for and having incremental one year.

Speaker 2

9:32

So the current tools that we're currently using is Excel is that we'll be using it.

Speaker 3

9:37

That's right.

9:37

Yeah, and they're internal facing, so we don't have the opportunity to provide the reports towards the external.

Speaker 2

9:43

Will this be used in any other departments?

Discussion Breakdown — Share of Meeting
Parks and Recreation██████████████████████████████████████38%
Procedural█████████████████17%
Water And Wastewater Management██████████████14%
Community Engagement███████████11%
Engineering And Infrastructure██████6%
Public Engagement████4%
Technology and Innovation███3%
Arts And Culture███3%
Budget Equity Analysis██2%
Summary of Proceedings

City of Carrollton City Council Regular Worksession & Meeting - November 18, 2025

The City Council of Carrollton, Texas, convened on November 18, 2025, beginning with a Pre-Meeting/Executive Session at 5:45 PM in the Council Briefing Room, followed by a Worksession and a Regular Meeting at 7:00 PM in the Council Chambers. The meeting addressed a wide range of topics including an update from the Trinity River Authority (TRA), proposed changes to the Cross Connection Control Program, setting council meeting dates for January through July 2026, and most notably, a contested decision on the management contract for Oak Creek Tennis Center. The council also approved a substantial consent agenda covering minutes, contracts, resolutions, and ordinances.

Consent Calendar

  • Approved minutes from October 14, October 28, and November 4, 2025 council meetings.
  • Authorized an agreement with Cascade Strategy USA, Inc. for strategy execution and visualization software (RFQ #25-058) at $36,880 annually, five-year total not to exceed $184,400.
  • Authorized purchase of six Ford F-150 trucks from Silsbee Ford via TIPS cooperative ($362,734.58).
  • Authorized purchase of one Ford F-250 truck from Sames Ford via TIPS ($122,178.00).
  • Authorized purchase of one Hitachi ZX135US-7H excavator from ASCO via Sourcewell ($189,310.00).
  • Authorized renewal of Procore project management software from Carahsoft Technology Corporation ($114,934.98).
  • Authorized Change Order No. 3 with Gomez Floor Covering for City Hall Basement Remodel ($28,138.00, total $961,946.00).
  • Adopted Ordinance amending Chapter 91 (Animal Regulations) including at-large violations, pet waste requirements, beekeeping permits, and other updates; pet store restrictions were removed due to state preemption.
  • Adopted Ordinance amending FY2025-2026 Operating and Capital Budgets to reflect revenue changes for Oak Creek Tennis Center and a $2,000,000 transfer from Utility Operating to Utility Capital Fund.
  • Accepted Investment Officer’s Fourth Quarter and Annual Report for fiscal year ending September 30, 2025.
  • Adopted updated Investment Policy, adding Oppenheimer & Co. Inc. and Siebert Williams Shank & Co., LLC to authorized brokers, and deleting Wells Fargo and Alamo Capital.
  • Cast votes for Appraisal District Boards: Collin Central (1 vote for Doug Bender), Dallas Central (14 votes for Clyde Harrison), Denton Central (45 votes for Mike Hennefer).
  • Authorized Demolition Grant and Rehabilitation Incentive for 1505 Jackson St. (up to $12,061.10).
  • Authorized professional services contract with Magee Architects for Crosby Recreation Center Renovations ($157,000.00).
  • Appointed Linda Fielder to the Property Standards Board.

Public Comments & Testimony

  • Oak Creek Tennis Center (Item 16): 32 speakers addressed the council; 13 were Carrollton residents, 19 from outside. A majority expressed opposition to awarding the management contract to Impact Activities. Key concerns included: potential for fee increases and membership requirements (speakers Sarah Dell, Jennifer Turner, Hai Ping Yin); creation of a monopoly (Lan Chen, Ben Alexander, Bruce Davidson); loss of personal coaching and community atmosphere (Teresa Patterson, Sara Wu, Claire Kai, Daniel Yang); and data showing Impact facilities charge higher hourly rates for junior programs (Yali Chai). Some speakers supported Impact, citing improved facilities, programming, and community outreach (Lisa Raker, Mark Voss, Dana Leach, Esteban Padilla). One current pro (Michael Tisdale) noted internal issues with current management, while another (Fort Battade, former director) expressed confidence in Impact. Several speakers requested the council table the vote for further study.

Discussion Items

  • Trinity River Authority (TRA) Update: TRA presented an overview of the Central Regional Wastewater System, including a 21-customer service area, flows at 75% of permitted capacity, and a planned expansion to 205 million gallons per day (MGD) by 2028-2029. Rate increases were discussed: the rate for FY2026 is set at $4.49 per 1,000 gallons, with projected future increases driven by debt service for solids processing (thermohydrolysis) and liquids expansion. TRA is pursuing revenue-generating projects like methane-to-pipeline gas (expected $10 million initial check and $1-3 million annually). Capital projects in Carrollton include pipeline replacements along I-635E and other corridors over the next 5-6 years. Council members raised concerns about the 13.73% rate increase, the impact of PFOS (forever chemicals) on future costs, and coordination on easements.
  • Cross Connection Control Program (Chapter 56) Updates: Staff presented proposed ordinance changes to update definitions, require upgrades to non-compliant backflow devices within 90 days, and adjust fees. Annual registration fee increased from $35 to $40; annual backflow test registration from $75 to $100. The ordinance is expected to return for adoption on December 2, 2025.
  • January through July 2026 Council Meeting Dates: The city secretary proposed meeting dates, adjusting for holidays, spring breaks, and election canvass requirements. Dates were set as follows: January 6 & 20; February 3 & 17; March 3 & 24 (shifted due to spring breaks); April 7 & 21; May 12 & 26 (moved to allow canvass of May 2 election); June 9 & 23 (shifted to avoid back-to-back meetings and allow runoff canvass if needed); July 7 & 21. A council retreat was set for July 24-25, 2026.
  • Mayor and Council Reports: Councilmembers reported attending Switchyard Festival (November 8), Metrocrest Services Gala, Perry Middle School Career Fair, Operation Kindness ribbon-cutting, Young Life Thanksgiving dinner, and other community events. Mayor Babick highlighted the Bright Star School Edition event on November 20-21.

Key Outcomes

  • Consent Agenda Approved: Items 9-15 and 17-28 were approved unanimously (8-0) with Items 23, 24, and 25 voted as stipulated (per council discussion).
  • Oak Creek Tennis Center Management Contract Approved (Item 16): Motion to authorize an agreement with Impact Activities for management services (not to exceed five years, management fee up to $150,000/year) passed 6-1. Councilmember Fleming voted in opposition. The decision followed extensive public comment. Council noted the existing contract could not continue due to bond compliance requirements, and that the city retains control over fees and operations.
  • Worksession Items: Direction was given on the Cross Connection Control ordinance (to return December 2), and the 2026 meeting schedule was finalized as discussed.
  • Next Steps: Staff will bring back the proposed Chapter 56 ordinance for adoption. The council will monitor Oak Creek Tennis Center operations and fee structures.

Meeting Transcript

R consent agenda items. Um we are going to poll item 16 for separate consideration. This is um the RFP on the um 10 sports work cover that when we get there. Um so minutes nine and 10 uh and 11 are a series of prior minutes um for varying um technical um reasons these are being presented all at once now. Any questions on the minutes or edits uh number 12? Uh consider authorizing the city manager to enter into an agreement with Cascade Strategy USA Um pursuant to RFQ 5 058 for city um uh Carrollton strategy executive and visualization software and amount not to exceed 36, 880 annually for a five-year total not to exceed 184,400. Your recall, this was the one that Crystal uh boys went through at our retreat um that had a lot of the visualization in terms of connecting department goals all the way back to top level goals. Any questions on this? Uh I got a couple questions. Sure. Uh how will we measure the the the metrics as far as improvement uh regarding the software? Is there anything to measure the I guess the effectiveness of the software? Sure. Uh Crystal Voice Strategic Services Director. Um so this is kind of the culmination of a lot of strategic services tools that we actually already have in place. Um we use um Excel to track ex uh strategic business plans. We also use it for KPIs. What Cascade does is merges it all together so that way it creates one visual. Um what are the functionalities of Cascade that's gonna be really valuable is being able to pull all of this data together to show progress on other answer plans such as the vision plan. So we'll use that to kind of track progress. But Crystal, it's not by itself the the Cascade software by itself in and of itself isn't intended to be an ROI driver. What it is intended to do is is to drive KPIs, the inherent KPIs of all the goals, right? To ensure that you can shine the light on all those various goals to see whether you're of the um in the dance of or behind lagging your KPIs expectation, right? True. And I think go ahead. So one of the in aggregate, um, while you can't give it necessarily it's intended to drive X ROI, it is intended to drive to ensure um trust and verify accountability for each of the KPIs of each of the departments. Definitely. I think there's also just a transparency element. We've invested a lot of money in different planning documents over the last one to three years, and so being able to demonstrate progress on those plans is important. So I noticed we have it for um a total of a a five-year total. Is there any reason why we're putting a cap on it for five years? And is it subscription based? Um it the contract is a three-year contract with two one-year renewals. Um the only reason that I did uh I structured it that way is because I wanted the opportunity to um rebid if it doesn't meet all of our needs later on down the line. It's yeah, software is pretty uh lifespan software's becomes obsolete pretty quick. Right. And just being able to lock in this price point for for a couple of years will be great, but I also just want to be able to reevaluate as our needs change.

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