Passenger Vehicle and Record Board Meeting - September 4, 2025
Passenger Vehicle and Record Board Meeting - September 4, 2025
The Passenger Vehicle and Record Board met on Thursday, September 4, 2025, to approve minutes from the previous meeting, receive an inspector's report, discuss updates to the city's private property towing ordinance, and consider a rate increase for district record calls. The board also heard public comments regarding towing rotation fairness and dispatch issues.
Consent Calendar
- Approval of Minutes: A motion to approve the minutes from the August meeting was made, seconded, and carried unanimously.
Public Comments & Testimony
- Jonathan Easter (Nooga Taxi): Asked for an update on the Mercury Transportation violations. The inspector responded that no court date has been set yet.
- Jamie Parker (Mostella's Record): Raised concerns that her towing company is being skipped on city rotation calls, especially heavy-duty calls. She stated that new companies without brick-and-mortar operations are receiving calls while established companies that pay taxes struggle. She requested the board investigate the dispatch system and officer conduct.
Discussion Items
- Inspector's Report: The inspector reported no permit requests or renewals, and no court date in the Fletcher vs. Mercury Transportation case.
- Mark Shackerford (Shaqford Towing) Presentation: Presented a proposal to update the city's private property towing ordinance, citing outdated TCA code and the need to incorporate the Motion Act of 2025, which includes new consumer protections, sign requirements, and definitions for unauthorized versus abandoned vehicles. He requested the board's collaboration to bring the ordinance into compliance with current state law.
- Chris Anderson (Mayor's Office) - Annual Rate Increase: Presented two years of inflation-based rate increases for district record calls (city rotation towing). Current rates are $225 (daytime) and $250 (night/weekend/holiday). Proposed increases: 3.09% for 2023–2024 (to $232 and $258) and 3% for 2024–2025 (to $239 and $266). Stated that city charter requires board approval before the proposal goes to city council for an ordinance amendment. Discussed timeline and process, with Mark Shackerford expressing frustration over previous delays. Board members questioned the cumulative increase (~6% over two years) and confirmed the increase only applies to city-funded tows.
- Dispatch and Rotation Issues: Following Ms. Parker's comments, board members and the inspector discussed problems with officers not asking vehicle owners if they have a preferred tow company, leading to cancellations and skipped rotation. The inspector noted that training and dispatch procedures need improvement.
Key Outcomes
- Approved Motion: The board voted to send the rate increase proposal (to $239 daytime and $266 night/weekend/holiday) to the Chattanooga City Council for final approval. Motion carried.
- Ordinance Update: Board acknowledged Mark Shackerford's presentation and will work with the city attorney and transportation board to draft amendments to the private property towing ordinance.
- Dispatch Investigation: The inspector committed to reviewing dispatch records and addressing training issues with police officers to ensure fair rotation and proper handling of owner requests.
Meeting Transcript
Welcome everyone to the passenger vehicle and record board. Today is Thursday, September fourth, twenty twenty-five. Like to remind everyone that the sunshine law is in effect. Do we have a motion to approve the minutes from last meeting in August? So move. Second. I second. All in favor say aye. Aye. Aye. Opposed. Motion carries. Inspector. Uh good afternoon. Uh first of all, we didn't have anybody that uh needed any type of permit, any temporary, no renewals. There's nothing. Um also I've checked with uh Wilson and Wilson and Miss uh with Miss Fletcher on the Fletcher versus uh the Mercury versus Mercury Transportation. Nobody has a court date yet. That's all for me. Very good. Thank you, sir. The only thing we have is new business, Mark Shackerford representing Shaqford Towing has a presentation he would like to give. All right. Um we spoke uh last meeting and I asked for a little time and I thank you guys for allowing me to go over some of this. I've I've left copies with with everybody there at your at your seat. Um about everything I kind of want to just brush up on because it's probably a pretty lengthy deal once we get it to you know legislative committee with with the council or if it's something that the that this board can handle. I'd probably need Chris's help to determine what the best way to go is here, but just a few points uh to make that that I think are important. Um we got some old legislation in our private property ordinance that definitely needs to be changed. Uh some old TCA code that references state law that's been repealed that's no longer on the books. So that definitely needs a facelift. Uh for sure. We've also got the motion act of 2025 that was started early in late 2023 and had a revision in 24 and then another one in 25. You got the entire bill for that. Um a lot of that stuff I was involved in directly with the uh Tennessee Tow Truck Association as the vice president. I worked with our lobbyists and some of our legislative leaders, Senate and House to to get that pushed through and and work with them to from an industry perspective to try to you know, orchestrate what was right in the industry and what they may have dreamed up overnight didn't work for us sometimes. So uh we were able to work through those challenges. Took 19 bill revisions to get to where we're at with the motion act of 2025. Um a lot of back and forth with uh Senate Majority Leader and and his policy writers. So um there's a lot of new law in in the motion act that protects the consumer and uh give some provisions for them to you know to uh to mitigate their their problem if they have one with a tow company. Um also identifies um a lot of things that aren't really outlined uh for unauthorized or illegally parked vehicles versus an abandoned motor vehicle. Abandon being on public property versus illegally parked or non non-authorized on on public property. I'm sorry, on private property. motion act that protects the consumer and uh give some provisions for them to you know to uh to mitigate their their problem if they have one with a tow company um also identifies um a lot of things that aren't really outlined uh for unauthorized or illegally parked vehicles versus an abandoned motor vehicle a banan being on public property versus illegally parked or non non-authorized on on public property i'm sorry on private property so uh we also in the motion act we um outline what a what a a proper sign would be and what sign requirements they have for you know payment methods and you know names of the tow company and how to retrieve a vehicle if it's towed off private property here in the city and um so a lot of that stuff has has been updated and modified and there's a lot of stuff in our in our city code that that would be uh pretty dated and it's just something that we need to sit down and and work with either the transportation board or city council to figure out how we can update and amend that so I had kind of I guess sent a message back and forth with with Mr. Anderson here to try to figure out what what he's got to present today and how we can take that and work together to get to a common goal here I guess. Okay. That makes sense yes sir I have printed you guys the the private property toll ordinance as it is today and also um the the first page it has you know shows that that that one law was uh repealed that's what our current city private property ordinance ordinance goes back to and then the modernization of the motion act is also outlined there and you've got the entire TCA code law there printed as well with it thank you Mr. Shaffer thank you Mr. Anderson okay pass it down thank you Mr. Chairman members of the board Chris Anderson mayor's office uh I am here today to pursuant to section 35-160 of Chattanooga City code uh I'm here to present the annual rate increase uh I'll actually presenting uh two annual rate increases for the last two years so Rick we've got just one slide and there it is thank you so the current rates in the ordinance are 225 and 250 respectively for a daytime tow and a night weekend holiday tow and this is for the district record calls uh on the city's rotation uh the inflation rate from 23 to 24 was 3.09 percent uh which would bring it to 232 and 258 it was a flat 3.00 from 24 to 25 uh which would bring it to 239 and 266 uh like I said pursuant to 35-160 um I need to present this to the passenger vehicle for hire board for approval before taking it to city council for an ordinance amendment later this year uh so I'm happy to answer any questions though this is probably the simplest and briefest presentation I've ever given from this podium so uh Mr. Anderson would that be uh in effect a six percent increase then from what it currently is or just a three well it's not exactly six um and this is why we have a whole finance department that does our budget and not me but uh it would be it's 3.09% from 23 to 24 which creates a new base amount and then it's three percent of that so it's about six percent but yes it's not exactly six okay and then we would raise it again come January of 26 as well three around three percent based on inflation whatever the inflation is from January to next January and let's hope it's only three percent right is anyone on the board have any questions um and chairman I can also read um after the fee table in 35160 it does the language that requires it to come here is uh we provide an there's an asterisk by those two and we provide an annual increase every January based on the annual inflation increase from the prior month's data to be approved each year by the record board thank you sir I do believe uh Andrew correct me if I'm wrong we do need a motion and a second and an approval vote.
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