Speaker numbers apply only to this recording.
On October 20, 2026, the Chattanooga City Council held a strategic planning session featuring a comprehensive briefing from Charles Frazier, CEO of CARTA. Frazier presented the "Path to a Modern Mobility Ecosystem," detailing the transit authority's recent progress, a three-year action plan to improve existing services, and a long-term vision for expansion, while stressing the critical need for a parallel strategy to secure sustainable funding.
We'll wait until we get a forum council to handle our minutes. So today we have Charles Frazier from Carta here to talk to us about their path to a modern mobility ecosystem. Okay. Good afternoon, Chairman. Thank you for the time today. Today, and we're going to give you a briefing. There's a short agenda. But the objectives today, and really what I'm hoping that we accomplish, is uh planting the seeds such that we can start to have conversations about our strategy for building a modern mobility ecosystem and then finding the way to fund that appropriately. And so I have one primary slide that I'm going to show you, and it is the path to modern mobility, and that's to answer the questions. Where have we been? Where are we now? Where are we going and how we've funded? So that's where I'm going to spend the majority of my time. And I'm going to start that on the next slide. And then after we have some conversation, I just want to make you aware of three ongoing initiatives that I'd like you to just keep in the back of your mind over the next several months. And then whatever open discussion that you would like to have, we can do that. And then I do have a leave behind for you. I'm I'm not going to hand it out now because it's very busy. It's got a lot of information, and I don't want to distract you from the message, but I'm going to walk you through what I'm going to leave behind for you. No. I have a diet, I have a diagram. I have a diagram because it just for me, I just find like I'm a visual learner, and so I'm trying to make it easier for everybody. But this is a path to a modern mobility ecosystem. And in short, that is a strategy for measured growth and investment in transit and infrastructure. And this goes back to Councilwoman Burr's when your mom was on the council. One of the things that she first kind of counseled me on was we need to see the entire path forward. And I explained to her, yes, that I understand, and it's gonna just take a little time to put that together. And so the board, in addition to our kind of operational work, we've we've taken some time to put this together so that everyone, whether it's me, the board, our community, city council, everyone knows where were we, where are we now, what's next, and where are we headed? Um so this is this is the path that I'm gonna walk you through. There are six phases of the path, and I'm gonna walk you through each one of these. But in short, what's happened in the last couple of years is assessing the system, addressing the critical priorities. For the last three years, we've been in this fixing the foundation mode. Where we're headed next is improving what we have, and then the longer, midterm and long-term phases are transformation and then finally building the future. And so I'm gonna show you now and reveal. Yes, that's this is the understanding why I didn't hand it out at first. I'm gonna tell you everything you need to understand, so you don't you don't need to necessarily read it. But these two first phases are what we've been focused on in the last two and a half years. So in the first year that I was here, I got here in January of 2024. Um, I did a hundred day uh CEO assessment, and we identified all the things that we've been talking about since I come to city council. So there's major service and infrastructure needs, all the outstanding citations, laugh, lack of safe safety documentation, revenue contracts that were not favorable to CARTA, which was problematic, no savings or operational reserves, compliance issues, core poor community reputation, and at the time, I want to make say this very respectfully. That first year that I was here, I came in April with a budget request of 2.5 million dollars, but so late in the city's process, the city couldn't fund it, and that's fine. What we did was focus on the critical priorities.