OPENPUBLICA · PUBLIC MEETING RECORD
Record of Proceedings

Columbia Pre-Council Meeting - October 6, 2025: Strategic Plan Refresh and Scheduling Discussions

Video ArchiveThursday, October 9, 2025
BodyColumbia, Missouri
SessionVideo Archive
DateThursday, October 9, 2025
StatusFILED
Video Record

STREAMING COPY IN PREPARATION — RECORDING AVAILABLE FROM THE ORIGINAL SOURCE

Transcript — Verbatim
0:00

Right?

0:00

Yes.

0:00

It is five o'clock heading call our October 6th, 2025, Columbia Pre-Council meeting to order.

0:08

We've got a couple of things on our agenda, and up first is our strategic plan.

0:12

So I'll kick it over to our assistant city manager Carol Rose.

0:16

Thank you.

0:17

Stacy and I are here tonight to talk about a refresh or an update to the current strategic plan, which was adopted by council in 2021.

0:30

You have been provided, the council and the public have been provided with three documents.

0:36

The PowerPoint presentation, which Stacey will run through this evening.

0:41

The items staff are recommending be included in a scope of work.

0:48

While there is no one size fits all approach to strategic planning, we the city are seeking a consultant to assist us in those efforts.

1:00

And so we will be seeking council input on the items that or the components that you would like to see included in the RFP.

1:11

You have also been provided with the strategic planning flowchart.

1:17

And this was developed with the intention of showing council how our other processes align with the strategic planning process and how everything will tie in together starting in January, basically, when we have the community survey results.

1:40

So with that, I'm going to kick it over to Stacy.

1:44

We'll have a few decision items that were seeking council feedback, and that will conclude the presentation.

1:56

Hi, good evening.

1:58

So first, kind of just an overview.

2:01

I thought we thought it would be useful to talk about a bit about our current plan and the process that brought us here, specifically the engagement process that we went through with the community with staff.

2:12

We also want to review the proposed scope of work that you have in front of you and kind of talk a little bit about that, and then really focus in on the feedback that we're hoping to get from you all this evening.

2:24

So our current strategic plan development for it started in 2018.

2:29

We got input from not only the city council at the time, but the community and staff.

2:34

The goal for this was to really build a plan from the ground up.

2:38

That's something that our city manager at the time talked a little bit about whenever we were going through this process is that we would start with frontline staff and we would kind of uh work our way up.

2:46

Um the goal was to just really get a lot of staff buy-in specifically.

2:52

Uh for community engagement, we did a series of eight focus groups of those eight focus groups.

2:58

Three were um just broad community-wide, anyone can drop in, and the other five uh really tried to focus on um uh a targeted audience.

3:08

Uh total just over um just under 140 uh residents participated in those discussions.

3:14

They were all located at the ARC because it's a good central location and also because it's on a bus line.

3:20

Here are those specific groups, as I mentioned the three that were just general, open to the public, but we also um sought feedback from uh low-income households, seniors, youth, business owners, and individuals with disabilities.

3:34

Um the honor system, we weren't like checking, checking birthdays to make sure you were you know young enough to participate.

3:42

So those were um just you know opt-in based on based on your work that you fit in those categories.

3:49

I wanted to just highlight these because one of the discussion points later on will be you know what what you all have in mind for um community engagement for focus groups as well.

4:00

What those groups really focused on were they're kind of framed around these three different questions.

4:06

Um how would you describe our community if you were trying to get a friend or a family member to move here?

4:11

Uh, what do you feel the most critical issues facing our community in the next five years are, and what is the most important thing that the city can do for our residents?

4:21

So each of those discussions were framed around these three questions.

4:27

From the staff perspective, we started with line level staff, including a 65 frontline staff.

4:34

Uh again, the goal of this was to really get a lot of buy-in from the ground up and just kind of build up from there.

4:40

Um we really wanted to focus on making sure our staff felt like they um had an oper an opportunity to make decisions and that they could be engaged in the process.

4:53

There are no questions about any of that.

4:55

I know I'm really breezing through these.

5:00

For our proposed scope of work, we kind of organized it into five broad categories: data gathering, vision, mission, and values, strategic goals and objectives, action plans, and then implementation and monitoring.

5:12

So we'll kind of walk through what's included in each of those.

5:16

And all of these you'll see a presentation to city council as needed.

5:20

That's just to ensure that you all can stay in the loop throughout the process as much as you want to.

5:26

Again, they all do say as needed, so it's just we wanted to build that into the RFP.

5:32

So the first data gathering that would include compiling our existing data from our community summit earlier this year from the report of our community summit, as well as from that community survey.

5:43

In addition to this, it would include a SPOT analysis, which is strengths, weaknesses, opportunities, and threats.

6:02

In addition to this, we would want to get good engagement from the community as well as staff.

6:08

We would want assistance with the consultant from that, but of course, we would work with our engagement staff and staff would be involved in this as well.

6:15

With the engagement for our current strategic plan, a consultant facilitated the sessions because they were a neutral third party, but staff was involved in those as well.

6:24

And again, we have the presentation to council as needed.

6:27

Stacey, can I ask you in the last time when we did this?

6:31

We didn't really change the vision in the mission.

6:34

I think we added a few extra words or edits to the mission.

6:38

From your research into other cities' strategic plans.

6:41

I mean, most cities have pretty much the same thing.

6:43

It's pretty similar, yeah.

6:45

I think so.

6:46

Um how often do they change it, or is it just kind of updates?

6:51

What have you seen happen with that?

6:53

Um I'm not sure how often they change it, but I can kind of look into a little bit more on that.

6:58

Um, like you mentioned, a lot of them are pretty similar, even the broader priority areas city to city are fairly similar.

7:04

Right.

7:04

Um, I don't know, Carol.

7:06

Do you do you make it?

7:07

I think my question is because I'm I I want to you know make sure that staff and the consultant and the community are spending their time where it's useful, and I don't want to spend like a ton of time wordsmithing if it's gonna be the same feature.

7:19

I just wonder.

7:20

Okay, Nick.

7:21

And looking at the groups that you in the focus groups, how was outreach done to reach each one of those so that we felt like we had a good representation among those groups.

7:37

So we had um an application that folks would that was a press release, of course, um, with an application for each of those individual uh focus groups where folks could sign up.

7:54

We were limiting the focus groups to 20 to 25 people because anything beyond that becomes unable to deal with.

8:06

And so we did a I don't I don't want to we probably could have done a better job in terms of um like we reached out on business owners, we worked with the chamber, um individuals with disabilities.

8:21

I'm sure we reached out to the disabilities commission, uh, youth.

8:25

We have the youth advisory council, uh, low-income households.

8:30

I'd have to go back and look at my notes on that.

8:32

I'm not real, it's not ringing about all.

8:35

Um that one in particular is of interest.

8:38

I think you know it's it's difficult very often to reach out and to connect with those folks.

8:43

So I think it takes probably a little bit extra effort and uh some intentionality about uh reaching out to partners who can help to make that kind of connection.

8:55

I think it's gonna be important as Stacy mentioned.

8:59

The consultant that we used the last time, they were simply there to facilitate the conversation.

9:07

And now that we have the engagement department, we would rely heavily on them to help us identify the key stakeholders that we would need to reach out to in order to draw from those different groups.

9:26

That's a great idea.

9:27

Building on things we've already been.

9:28

Yes, we were processed.

9:29

We're we are in a much better position in terms of engagement because we have the engagement team in-house.

9:43

That kind of gets us to like our really the kind of the decision point that we wanted to discuss tonight.

9:48

Um, your thoughts on what focus groups would be if we would still want to have targeted groups or if we would want them to all just be kind of like broad, generally open to the public.

10:00

We plan to build in focus group workshops and town halls, but the purpose of that is just kind of keep it broad to see what the um what the recommendation of the consultant would be.

10:09

So we can talk about this now.

10:11

I also have this exact same slide later in the presentation so we can circle back to it.

10:15

We can do it at that time.

10:16

Okay, no too.

10:18

Thank you.

10:20

The next component would be assistance in developing our goals and objectives.

10:24

So this would be focusing on those broad long-term goals for the city as well as objectives that are smart, specific, measurable, achievable, relevant, and time bound.

10:35

We would want assistance with both short-term goals and then long term as well.

10:43

We'd also include action plans.

10:46

This would be kind of where attention to resource allocation would be.

11:28

Yeah, I think so.

11:33

Then finally implementation and monitoring, as well as reporting.

11:38

So we would want assistance not only in preparing that final report, but also recommendations on how to keep city council aware of where we are throughout throughout the life of the plan, where how to keep the community involved, how to keep staff involved, just so we can make sure everyone really is in the loop on that.

11:57

We would want their recommendations for what routine reporting would be, what it would look like, how what the frequency would be, and that sort of thing.

12:03

And then obviously the presentation to council as well.

12:11

So would that mean coming up with a plan for moving forward, what that communication looks like, or would that mean they would continue to step back in and help facilitate that communication over the course of the implementation process?

12:27

It's a great question.

12:29

I um and I think uh Carol can um tell me if she's agrees with me or if we're you know we're on the same page.

12:35

My thought was that it would be kind of a plan for us to enact moving forward to keep all stakeholders holders um informed throughout the life of the plan, not necessarily the consultant stepping back in each time to assist with it.

12:51

Again, I think on the communication plan, we would rely on the consultant to provide some basic guidelines and then work very closely with the um Sydney and her team to make sure that we were communicating the plan both not only externally to the public but internally to the city employees so that they're aware of the progress that is being made toward the plan.

13:21

So I think on that um so in my experience working sometimes with consultants who help you develop the plans, you know, then they get done and move on.

13:29

So I think any sort of ongoing, both like the templates and the the timing of when we should expect to then do the update, similar to what you're doing now, those quarterly, like if they by reflecting on what they've heard throughout the development of the plan, if they can then be looking forward on what they think the expectation of the templates could be, that will help I think a lot with staff.

13:53

Um the other thing that I've noticed with that too is sometimes you can continue to engage them to to run something for you, right?

14:00

The dashboards or pieces like that.

14:02

So if something like that comes in, I don't know how strict we are being with our RFP into this.

14:07

If the scope of services is that's it, or if there's any sort of flexibility for them also to propose to us where they see best practices, I think I'd be interested if if that's a thing.

14:19

I think that might be something else that we would want some guidance from you.

14:22

Um Kale from our purchasing division is here this evening to help help us answer questions just like that.

14:28

So generally speaking, a proposed timeline for this would be getting the finalized scope ideally done soon so we can issue the RFP this month.

14:44

Uh we would hope to award the contract by the end of the year.

14:47

Um so by doing it by January would give us enough time to accept proposals, review them, um, and then ideally we would be starting the process uh with the new year with the consultant.

15:01

And again, back to those those uh decision points that we really wanted to kind of hone in on this evening.

15:09

Do you have you have in your X for all of these?

15:13

Do you have suggested buttons of what you're doing?

15:15

Well, we're hoping, hoping to get some of that from you to help kind of fill those out.

15:21

All right, yeah, Nick.

15:23

Well, um I think this one might well look different than the last time it was done.

15:29

Largely because there's been a number of things that have enhanced communication in the community, and people have some expectations now about how that looks.

15:40

So looking back at things we're already doing, uh town halls, um, but um what um let's talk local, those kinds of things I think would be good.

15:57

Um but also the smaller groups are really helpful because you have you're more likely to have uh conversations in those small groups, and so uh I think it's probably a little bit of all of that.

16:07

Uh but I just think the setting is different than it was several years ago when this was done the first time.

16:14

It's good stuff.

16:16

Can you go um as far as the targeted groups and minimum number?

16:20

I think it might help us if you go bring up the slide that you had last time's focused groups.

16:25

And the question that I would put to council is is this you know the sort of number and the audiences that we think because I think that would be good guidance.

16:33

This is a way to go.

16:35

Um I I to me this was good.

16:37

It was capturing more than just the public at large, it was capturing specific ones that we often don't hear.

16:43

Um what was staff's response to reviewing this?

16:46

Were there any that they didn't, you know what I mean?

16:48

That we felt was missing from the last time prior questions and Stacey.

16:54

I don't know if you were here when we didn't develop it.

16:59

You're asking me to go way back in my memory here.

17:02

Um I believe that the groups that we have identified are a great representation of um the community in terms of the focus groups.

17:18

I can't uh think of anything off the top of my head that I would add.

17:26

I certainly would not want to eliminate any of those.

17:31

Uh Shauna is here, uh, she might have some thoughts on whether or not based on her experience working with the community connectors, um, we are missing uh a population, uh, but I think that this list is uh is strong.

17:53

Yeah, fear um so I have a I have a question and then maybe a suggestion of an additional group.

18:01

Um but in the previous focus groups, did we track what wards were attending and whether we were reaching out and getting input from all of the wards?

18:13

Oh good.

18:16

I should know this because I was looking through that report to make sure I could, you know, if you had any questions about what the what the hot topics were.

18:23

Um I don't remember, but I can look into it, we can get an answer to you all.

18:27

I I don't think we would want to do ward specific focus groups because that would add that would double the number of focus groups you'd be doing.

18:34

Um, but it would be good to know that, particularly when it comes time to the public at large, so we know whether we need to be actively reaching out to our communities to get input from our neighbors there.

18:47

The other piece because it is very top of mind right now with a lot of um public comment we've been receiving at the last few meetings.

18:56

We've heard a lot um with that community trends manual about income and job disparity among people of color in the community.

19:06

Um so that might be a good group to potentially have a separate focus group on to look at how we can be supporting them in our strategic plan.

19:20

Yeah, Jack.

19:25

For focus groups, have you ever considered having a college student focus group?

19:34

That is a great idea.

19:35

We have not I think that'd be something to consider, especially since we have three big ones and then some satellite campuses.

19:44

Right, so we'd be happy to add that.

19:46

Thank you.

19:47

Um I was also here's another group I'm thinking of, but I'm not I'm thinking of groups, but I also don't want to like groups be targeted.

20:00

So let me think about that.

20:03

Yeah, that's tough.

20:04

Yes, it is.

20:06

As far as focus groups, and I know you've mentioned having like the town halls and things at the ARC, but I am always thinking about accessibility.

20:14

And IT is gonna hate me for saying this.

20:16

But would there be a possibility of having virtual options so that people who don't have transportation or don't have child care would be able to provide their opinion with the city having control of the microphone?

20:30

That is something that we can look into.

20:36

Um can I speak more generally outside of those groups?

20:39

Oh well, let's do focus groups because then we'll get into perfect like the number of things that you have as well.

20:43

Yeah, and I think Kale might have maybe.

20:45

Kale, do you want to come up to the microphone?

20:48

Yeah.

20:49

There's an there's an extra one here.

20:51

Okay.

20:52

We're down to the end.

20:56

I mean and introduce yourself, Kale, for those who haven't met you.

20:59

I'm Kale Turner, I'm the purchasing agent for the city.

21:02

I think a lot of this, I mean, I don't know how specific we want to get in listing certain groups, but rather ask those questions in the RFP and then those be part of the evaluation process.

21:16

Just a thought.

21:18

Because that that in my opinion is a true RFP.

21:20

We don't we know what solution we want necessarily, but we don't know how to get there, so we want people to present how they would get there and what it would cost to get there, of course.

21:33

So are you suggesting then that we write like you suggest the focus groups um covering the diversity of our community as well as their to Jackie's point, their ways of doing it, like the execution of it can be flexible as far as location, virtual and in-person?

21:48

In my opinion, yes.

21:50

That's the best way to go about it.

21:52

And then would you could we have if we have need to have minimum, sorry?

21:55

Yeah, if we need to have minimums, then I would maybe suggest we could put those in there, but I don't know.

22:05

It's real muddy when you do that because then they just vote the minimum of what's there.

22:10

So yeah, yeah.

22:13

Um if we put up an RFP very generally, um, knowing that there were items or groups from the last process that we wanted to have.

22:26

Are we going to be limited in our choices on the other end?

22:32

That's my only concern.

22:36

I I think we would just add we would um in the RFP, KL, correct me if I'm wrong, we would just say maximum number of ten focus groups, and then we could we could decide what those focus groups look like.

22:55

Yes, and part of the issue is we also get to negotiate the contract with whoever the mentor is.

23:00

And so in that contract negotiations we can highlight here's the rules that we want to make sure that you reach.

23:05

And so look part of what kills seem have it more open and broad, but we can narrow the scope more once we actually decide who we're gonna work with and have those conversations.

23:14

Yeah, and we can also have a best and final offer process if what we get is not what we're after, and then ask them specifically if certain if we can include certain groups and how much that would change their proposal.

23:28

So there's always that.

23:29

We don't like to force them in a certain direction in a best and final offer process because that can lead to other issues down the road, but we can generalize things.

23:39

That makes sense to me.

23:40

Um I rather like the groups that we had, um, and I think that we were going in a smart direction.

23:46

Um I also want to be open to receiving what the experts think because we may have new creative ideas.

23:54

Okay, and I think that's a best practice right now in the purchasing world is to try to open that up because a lot of these they've seen what has worked and what hasn't in other communities.

24:03

Yeah, yeah, just something else to kind of keep in mind.

24:05

I wonder about the those who are participating in the Citizens Academy, uh, in large part because they come in with certain perspectives on what's going on in the city and how things work at the end of that process, their their perspective has changed.

24:18

And what we're looking for here is a variety of perspectives, or it may or may not have changed, but at least they're uh greater informed about the things that that they that they see and they think about.

24:29

Just I don't know, I don't think you'd want to include that in the RFP.

24:32

I'm just saying that that would be a group that I think might be interesting.

24:36

This would be definitely be something that if we had an open to the public focus group, I would send it to all the past pro current and past participants to let them know about the opportunity to have direction on focus groups.

24:52

Do we want to do a maximum number?

24:54

Kale, is that your recommendation?

25:00

My recommendation is not to do the maximum or a minimum.

25:03

Leave that to ask the question and then make sure we ask the direct question in the RFB, because that'll be part of the method of performance evaluation, if you will.

25:15

Yeah, I'm fine with that.

25:19

And then the next question was on number of workshops.

25:24

Can you go to the your next question for us?

25:25

Sorry, made you jumble around.

25:29

So I'm assuming that the we do we will have a we will want a minimum in this one or workshops, unless you're saying also similar with the town halls, have them suggest the number.

25:41

Could do it both ways.

25:42

We can do we can I my suggestion would be yes on both of them do it the same way.

25:47

Yeah.

25:48

And they provide us what their proposal is.

25:51

And that becomes a main part of the evaluation of the method of performance.

25:56

Thoughts from the council, yeah, Valerie.

25:58

Um not that I need this to be included in the RFP, but just so I have it fresh in my mind when we review applications.

26:09

Um workshops and town halls did we have when we were reviewing the budget?

26:17

That's the most recent town hall broadly that I can remember.

26:24

Counting for the whole process or towards the end?

26:28

Both.

26:29

I want to say seven town halls, and I wouldn't call any of it a workshop except for the one with council.

26:37

So we had three workshops if we call our work sessions, and then seven town halls.

26:45

Yes, Yara.

26:47

You're not allowed to sit next to each other all the time because then I'm gonna keep doing the V mixed up.

26:53

It's not our fault our boards are next to each other.

26:56

No.

26:57

Um can you explain the difference between the workshops and the town halls when it comes to this process?

27:03

So our intent with this was to just keep it, keep it broad but include both in the RFP just to see what the consultant's recommendation would be for either.

27:15

So they could also propose neither.

27:18

All right, you know what I mean, like not doing one of them.

27:20

Yes, kind of this.

27:21

And and I guess one thing I want to clarify too with council is that we will not the council will not be seeing every application, a submission that comes in.

27:31

That will be reviewed and evaluated by staff, and then we will see the final one.

27:35

I just want to make sure that we're clear, like we're not gonna be seeing these and scoring them.

27:39

So if there are things we want to make sure go into the evaluation as far as that, we should let them know.

27:45

Correct.

27:48

Outside of determining or uh suggesting the number of these items, where does council input come in?

28:01

Where does council come in?

28:03

Do we have any work sessions on this?

28:05

Are we allowed to have input and help guide?

28:09

Again, I would leave it vague so that the consultant would guide the process and when and yes, the the bottom line is council is engaged in this process.

28:23

I'm trying to, we had a couple of retreats, I call them retreats, um, meetings with the council and some of the the staff members that were involved in the um input, providing input into the plan to um develop out the plan.

28:45

Yeah, last time council was involved in like the SWOT analysis, like with staff sitting at tables with staff as they were doing that.

28:53

Um and it kind of lets I think it gave that opportunity for council to hear from the staff, similar to our retreats, where we could hear from staff, um, and also can't remember if it's all in the wordsmithing of things, but at least the high-level objectives.

29:08

I know that council had been in part of those workshops as well.

29:12

And Jackie, you had asked the question about engagement and when that would occur in the process before or after council um input.

29:25

Um my recommendation is that the engagement process with the focus groups, the town halls, etc.

29:33

All of that, all of those would occur before anything comes to council.

29:39

You want to have input from the public and the employees before you move forward in trying to develop out the plan.

29:55

Yeah, Vera.

30:00

Something that I'd love to see in the not necessarily in the RFP, but in the selection process as you're evaluating RFPs.

30:19

Those are often people who already know when and where and how to provide feedback to the city.

30:25

I'd love to know how the vendors intend to engage our constituents that aren't necessarily as involved with the city yet to see how we'll be getting their feedback and their input for this process.

30:39

Knowing that that is much more difficult, but that that input is really important.

30:51

You had a kind of a do you have a your general or did you get to it?

30:53

Yeah, Jack, do you want to go with that?

30:56

Do we have an estimate of the cost of this?

31:01

We included in the FY26 budget 125,000.

31:07

And that's to cover all the public events as well, the things that costs that go to that as well as the consultant.

31:14

Okay.

31:16

Okay.

31:23

So when we get the plan written, um, will we see it again?

31:31

I've I've talked about alignment with the budget, and you pointed out when that will take place.

31:36

And I so just so we're clear when we're talking about alignment with the budget.

31:40

Are we going to push to have our priorities listed next to the money that's been allocated for those priorities?

31:52

Yeah, part of the you can actually take it out of voting.

31:56

So I think it's in here today.

32:03

That is a priority for budgets.

32:04

For budgeting one on one is to make sure that you show alignment with your budget with your strategic plan.

32:09

That's what that will be our process.

32:11

The question is, how does that look?

32:13

And so that's one of the example we work with in other cities' budgets.

32:18

How does that alignment look?

32:19

So you can really understand exactly what the dollars are or the projects are.

32:22

So that is a process of what makes sure that we have included.

32:25

Because it's important for people to actually see that.

32:28

Because while we say it's in our budget, people want to see exactly where the sells dollar sound for.

32:32

So yes, that's part of our process.

32:33

Okay, thank you.

32:34

I just wanted to make sure that that was clearly reflected in the proposal.

32:38

Can I can I ask really quick on that?

32:40

Um my assumption though is that it might not fiscal year 27 might not be as obvious because we'll be in the development of that.

32:48

I just want to okay.

32:50

Yeah, um, and then my other kind of back end um in other strategic plan processes that I've been in in different settings.

33:02

Um those objectives or the value statements have always been listed then in our in employees' performance appraisals, so that there is a direct tie back between employee performance and the city strategic plan.

33:18

So I guess two questions.

33:20

Is that currently happening?

33:22

Um, and or will we plan to have more of a clear alignment into the performance plans if there is not currently one?

33:30

Okay.

33:31

I'm gonna let Kathy talk about the performance evaluation tool.

33:36

Yeah, our current performance evaluation, the cover sheet has the core values and the vision mission value, and when department directors andor supervisors develop performance goals for employee, they have to mark whether it's tied to the city strategic plan and or their department strategic plan.

33:54

So it could be both of them or just one of them.

33:56

So that's currently built into our current performance evaluation process.

34:00

So employees should be very aware of how what they are being measured on, how it ties back to the strategic plan.

34:08

That is correct.

34:12

That's it.

34:12

Right?

34:14

Other council comments on this.

34:28

No, bring it up.

34:29

Um the current strategic plan does not have an end date, and that was the direction of the previous uh administration.

34:42

So you might be thinking about whether or not you want this to be a three-year plan or a five-year plan that may or may not impact the uh scope of work, but it will impact the short-term and long term goals that we set for forth when we develop the plan.

35:07

I think it's always confused me that it didn't have an end date.

35:29

Well we have reviewed it along the way, right?

35:31

And there have been some changes to the plan as as we've gone along.

35:35

So I think is I think an in date is a good idea, three or five years, I'm not sure, but I think also we need to see this as a living document, and we can adjust along the way at the same time.

35:47

I think one of the things that an end date is going to assist us in is when to do a rewrite of the plan.

35:55

Um and I think that's what I was missing with the last plan.

35:59

Um I do think that the reports we got, I believe yearly reports.

36:05

Um I can go through them, and I've read them all when we were doing the strategic plan revisions.

36:12

Um that that's a good frequency.

36:16

Um whether or not all of the goals were measurable, we could see what was checked and how and how it progressed.

36:26

Um I also appreciated the ones that um changed in their metrics when we found that we needed a different metric for what we were doing.

36:36

Um, so that's showing me that we are revising as necessary.

36:42

Oh that's all right.

36:44

Yeah, that's okay.

36:46

I would say probably a five-year goal rather than three.

36:50

If it's gonna take us a year and a half or two years to actually get this done, then I think we need enough time to actually implement it and review it.

37:00

See some progress, I agree.

37:02

Right.

37:02

Um I think one thing I'd just be interested in just throwing this is in general.

37:06

Um, you know, as a city organization, we have the the day-to-day work that the public expects of this.

37:14

And so I'd be interested as you're reviewing the responses from these groups that have done this before, is how do they manage that the strategic plan is helping us set our strategic, sometimes aspirational, you know, direction they want to see, with also every department's gonna make their own internal strategic department strategic plan, and they're still doing the day-to-day work.

37:39

And so, how does that how do you how do you do both?

37:42

And and the idea is right, you is that the day-to-day work is helping you achieve those long-term goals.

37:48

But I think I'd be interested as you're reviewing those evaluations, how they marry what sometimes might be viewed as conflict.

37:57

Yeah.

37:58

Well, I know probably there's a lot in the room that are like, oh, another thing.

38:02

We just want to do our jobs.

38:05

Yeah.

38:05

Yes.

38:07

Which we want you to as well.

38:09

All right, there's nothing else on this.

38:11

I have one other open item before we'll go into close, and it's just a scheduling um thing that uh declared and I believe.

38:18

Thank you, Cale, appreciate it.

38:19

Uh Carlyn Abel, um council one and our uh staff had asked about potential dates and times, so get out your calendars.

38:26

We're gonna do this before we go into our closed session.

38:29

But they're looking to do a two-hour work session uh to discuss TIFFs or tax increment financing.

38:36

Um, this would include a presentation from PGA V planners.

38:39

They're also looking to do a potential date and time for a two-hour work session to discuss the transit study and the feedback we've received back from then.

38:47

Um ideally they were looking at for the week of October 13th for the TIFS, and any time before November 7th for the other.

38:56

So you originally looked at the week of the 13th, and we usually try to think of an off Monday on those.

39:08

What is is anyone is anyone not here on the 13th for early afternoon?

39:12

Betsy, you're gone.

39:14

Yeah, I'm didn't She'll already ask us for that.

39:17

I didn't know there was no agreement, so that's why you guys are discussing it.

39:21

Sure.

39:22

So we're going what can be missing.

39:31

Uh I'm away on the 14th and following.

39:35

And for this this work session discussion, it can be remotely discussed from council members.

39:42

So if you can't negate it to the actual meeting, it could be something that's not the idea is just to kind of have this a conversation.

39:49

What we do know is as we're looking at our business loop, because we're looking at our downtown district, there's gonna be a need for us to actually be able to use resources to help with that redevelopment.

40:01

And the one of those tools is TIFF.

40:04

We've already had a TIFF consultant downtown district.

40:06

They actually met with the not downtown, the loop district.

40:10

They've already met with the loop board and kind of discussed it.

40:12

And so the next step is to have that conversation with the city council.

40:19

Do you want us to come on Monday?

40:21

Well, no, because I'm looking like basically no Monday.

40:24

If I look at your if I look at, unless October 27th.

40:29

Is there availability October 27th?

40:32

And I believe that's the uh ICMA conference old.

40:36

That is correct.

40:37

Okay, so that's not so uh if you can do it remotely.

40:42

Am I the only one who's gone on the 13th?

40:44

I have meetings the night of the 13th.

40:47

What about the afternoon?

40:49

Um I have a meeting from 3:30 to 4:30 and a meeting from 5 to 6.

40:55

Can we have a meeting from 1 to 3 or something?

40:57

I have a meeting from 2.30 to 3:30.

41:00

Okay, never mind.

41:01

So much on the 13th.

41:04

Um how about the afternoon of the 14th?

41:09

Um there's a CID meeting on the 14th?

41:15

Yeah, that's in Horton.

41:16

Never mind.

41:17

Well, how long does that go though?

41:19

It's 3.

41:20

Well, I have it marked 3:30 to 4:30.

41:25

About five.

41:26

About five.

41:27

Yeah, I was gonna say I think they go later than 4:30.

41:31

Can we do it before that on the 14th?

41:35

I could.

41:37

So you're leaving them, right, Nick, on the 14th?

41:41

Okay, okay.

41:42

Um, so looking ahead for the following week, uh, what does the 21st look like?

41:52

I'm free on the 21st, Thursday, or that Tuesday afternoon?

41:56

Are you back?

41:57

I'm good.

41:57

Oh, yeah, yeah.

41:58

And available after 3.

42:00

Okay.

42:01

And Don's available after 4.

42:05

Is there and people can do virtual remember for the work sessions?

42:09

So could we do 4 to 6 on October 21st?

42:15

Could you do um that is a Tuesday?

42:20

Hold on, I just went away from that.

42:25

Yeah, I think I could.

42:26

Okay.

42:27

Is that like a pickup time?

42:29

We can do I I think I could.

42:31

Okay.

42:32

So put the so this you're getting closer to before your November 7th, and I don't think we're gonna find one between this date and November 7th.

42:42

So what's your preference?

42:43

Transit or the TIFS?

42:47

Shane?

42:48

The only reason for the November 7th deadline is my sofa retires.

42:52

So I was trying to get transit study one in before you before he retired.

42:57

We can do it without we need to just go on.

43:01

This is your code.

43:04

Yeah.

43:05

Then can we do transit then for this?

43:07

So we're saying October 21st, 4 to 6, transit.

43:14

This is what happens when Sheila writes my script.

43:16

We do the things that she's been bugging us about doing for a while.

43:19

Um the next one is thinking about a two-hour work session to discuss TIFS.

43:25

Um I'll be gone the first week of November, so unable to do that.

43:30

So do you want us to look at that week of October 27th?

43:32

And is everyone you guys are when when do you come back?

43:35

Oh, yeah.

43:38

The 29th.

43:39

Okay.

43:41

You're in the office the 29th?

43:43

No, we're not.

43:45

We're back on the 30th.

43:46

So the 30th of October?

43:48

Yeah.

43:50

The question is, are you back on the 30th?

43:54

It's like in town.

43:56

Probably declared.

43:57

I'm taking vacation on the 30th 31st.

43:59

Okay.

44:00

So then shooting for the week of November 10th.

44:07

That's an off Monday.

44:08

Who is around that week?

44:10

Oh, we're looking at the off Monday.

44:13

I'm just looking at that week of the 10th though, an off-council Monday week.

44:23

Um Thursday.

44:27

What if you Friday?

44:29

You can't do Friday.

44:30

That's your day, the 14th.

44:31

Yeah, that's that's it that week.

44:37

Could people do a morning on the 14th?

44:42

Yes.

44:42

Sorry, what?

44:43

Friday, November 14th.

44:45

I'm sorry.

44:45

It's a no school day for those of you with people in CPS.

44:48

Which makes it really hard.

44:50

Okay, yeah, yeah.

44:51

And that Tuesday's Veterans Day.

44:52

Yeah.

44:53

Anybody cares?

44:54

So looking forward to the following week, um, Tuesday the 18th.

45:00

I'm free.

45:02

I'll be at the National League of Cities meeting.

45:04

Oh.

45:04

Don and I both.

45:06

Uh that right.

45:07

18, let's see, that's November, what is that?

45:09

18th through 18 through 22.

45:13

Okay.

45:13

Yeah, it's taking a case.

45:15

I am free behaving.

45:19

Well, I think they're leaving now.

45:21

They're going to National League of Cities.

45:22

So you're in transit that day?

45:25

Yeah.

45:26

Okay, so looking at the 24th.

45:30

The week of Thanksgiving.

45:31

Thanksgiving.

45:33

Did we discuss that?

45:35

So the 10th is the better it's Veterans Day?

45:37

No, that's the 11th.

45:38

Okay, what did you?

45:39

We had something on the 10th.

45:42

Oh no.

45:43

Um yeah.

45:43

Well, you're gone, you're gone.

45:45

Wait, you were gone?

45:46

I thought somebody was gone.

45:48

Only available on the Friday.

45:49

Yeah, that's me.

45:50

I'm only available.

45:51

Yeah.

45:52

Okay.

45:54

So the 24th.

45:57

Does everyone have availability midday?

46:00

No.

46:00

Oh, are you gone the whole week?

46:02

Okay.

46:04

The seat this is.

46:05

Well, we might need to do it where we don't have everybody here.

46:08

Yeah.

46:09

Yeah.

46:10

Let's if because we're now getting into design.

46:14

On the depends on the day.

46:17

Whatever weeks you guys are talking about.

46:19

It depends on the day.

46:20

What day could you maybe which week are you looking at?

46:23

The week of November 10th.

46:28

Uh I could potentially make the morning of the 10th work.

46:42

Morning.

46:43

Monday morning.

46:44

8 to 10, 9 through 11?

46:46

What morning?

46:47

8 to 10.

46:48

I I could possibly make either of those work.

46:54

Morning Bureau?

46:55

Yeah.

46:55

Val?

46:56

Yes.

46:57

Okay.

46:57

So November 10th.

47:01

What works best for you, Jackie?

47:03

Because is that your conference or your annual?

47:05

No, it's just my job.

47:07

Okay.

47:07

Yeah.

47:08

Just my job.

47:09

What time we're spent?

47:11

Um, we could do at 9 a.m.

47:16

Okay.

47:16

So 9 to 11, November 10th.

47:18

Does that work for you, Doc Harlan?

47:21

All right.

47:22

Um.

47:23

And then the last one is a potential date and time for an event with legislators.

47:27

Staff we're hoping to schedule something for November.

47:29

This this is we're gonna have to be an email doodle.

47:32

It's gets to that point right now.

47:35

Okay.

47:36

All right.

47:37

Uh you got what you need?

47:39

All right.

47:39

I move that the city council of the city of Columbia, Missouri, to immediately go into a closed meeting here in conference room 1A1B of City Hall to discuss legal actions, causes of action or litigation involving a public governmental body and confidential or privileged communications between a public governmental body with representatives and its attorneys pursuant to section 610.021.

48:02

Otherwise statutes of Missouri.

48:04

Can I have a second?

48:07

Miss Buffalo, yes.

48:09

Miss Carroll?

48:10

Yes.

48:10

Miss Elwyn?

48:11

Yes.

48:12

Miss Sample?

48:12

Yes.

48:13

Mr.

48:13

Foster?

48:14

Yes.

48:14

Mr.

48:15

Waterman is not here.

48:16

Miss Peters.

48:17

Yes.

48:17

All right.

48:18

Who is the first?

48:19

For those who don't

Discussion Breakdown — Share of Meeting
Strategic Planning█████████████████████████████████████████████50%
Community Engagement███████████12%
Public Engagement███████████12%
Tax Increment Financing████████9%
Public Transportation█████6%
Procedural█████6%
Procurement███3%
Budget Equity Analysis██2%
Summary of Proceedings

Columbia Pre-Council Meeting - October 6, 2025

Meeting Overview

The Columbia City Council held a pre-council meeting on October 6, 2025, at 5:00 PM. The primary agenda item was a discussion on refreshing the city's strategic plan, including the scope of work for a consultant, community engagement strategies, and alignment with the budget. The council also discussed scheduling future work sessions on tax increment financing (TIFs) and a transit study, as well as a legislative event.

Discussion Items

Strategic Plan Refresh

  • Assistant City Manager Carol Rose and Stacy presented an update on refreshing the strategic plan, originally adopted in 2021. The goal is to issue a Request for Proposals (RFP) in October 2025, award a contract by the end of the year, and begin work with a consultant in January 2026.
  • The proposed scope of work includes five categories: data gathering, vision/mission/values, strategic goals and objectives, action plans, and implementation/monitoring. Data gathering would utilize existing data from a community summit and a community survey, plus a SWOT (strengths, weaknesses, opportunities, threats) analysis.
  • Council members discussed the previous focus groups from 2018, which included eight groups (three open to the public and five targeted: low-income households, seniors, youth, business owners, and individuals with disabilities). Approximately 140 residents participated. Staff recommended continuing these groups and adding new ones.
  • Councilmember Nick questioned whether outreach to low-income households was effective and suggested extra effort through partners. Councilmember Vera suggested adding a focus group on racial equity due to recent public comments about income and job disparities among people of color. Councilmember Jack proposed a college student focus group, which was supported by the council.
  • Councilmember Valerie emphasized the importance of virtual options to improve accessibility for those without transportation or childcare. The council agreed to leave the number and type of focus groups, workshops, and town halls open in the RFP, allowing consultants to propose methods, as recommended by Purchasing Agent Kale Turner.
  • Council members discussed the difference between workshops and town halls. Staff noted that the previous process included seven town halls and three workshops (including one with council). The council decided to let the consultant recommend the appropriate mix.
  • Councilmember Jackie asked about the cost; staff confirmed $125,000 was budgeted in FY26 for the consultant and public engagement events.
  • Councilmember Vera stressed the importance of engaging constituents who are not typically involved in city processes, and asked that the RFP evaluation include how vendors plan to reach those groups.
  • Council reviewed alignment with the budget: Councilmember Betsy requested that the budget clearly show how dollars are allocated to strategic priorities. Staff confirmed that the FY27 budget will include such alignment, but noted that the full impact may not be visible until the plan is developed.
  • Councilmember Don asked about linking employee performance appraisals to the strategic plan. Kathy from HR confirmed that the current performance evaluation already ties employee goals to the city strategic plan and department strategic plans.
  • Council debated the plan's duration. The current plan has no end date. Council members expressed a preference for a five-year plan to allow sufficient time for implementation and review, with the understanding that it would be a living document updated as needed.
  • Councilmember Harlan noted that the plan should balance strategic/aspirational goals with day-to-day operations, and asked that the RFP evaluation consider how consultants address this balance.

Scheduling Work Sessions

  • Staff proposed scheduling two-hour work sessions: one on TIFs (with a presentation from PGAV Planners) and one on the transit study (to receive feedback before the retirement of a staff member, Sofia).
  • After discussion, the council agreed to hold the transit study work session on October 21, 2025, from 4:00 PM to 6:00 PM.
  • The TIF work session was scheduled for November 10, 2025, from 9:00 AM to 11:00 AM.
  • A legislative event with state legislators was discussed; staff will send an email Doodle poll to find a date in November.

Key Outcomes

  • Strategic Plan RFP: Council provided input to include a flexible approach to focus groups (including college students and a racial equity group), workshops, and town halls, leaving specifics to the consultant's proposal. The RFP will be issued in October 2025, with contract award by end of year.
  • Plan Duration: Council expressed a preference for a five-year strategic plan with clear end dates and routine reporting.
  • Budget Alignment: Staff will ensure the FY27 budget shows alignment with strategic priorities.
  • Transit Work Session: Scheduled for October 21, 2025, 4:00–6:00 PM.
  • TIF Work Session: Scheduled for November 10, 2025, 9:00–11:00 AM.
  • Legislative Event: To be scheduled via email poll.
  • Closed Session: The council voted unanimously to go into closed session to discuss legal actions and privileged communications (motion by Councilmember [?], seconded, all present voted yes).

Meeting Transcript

Right? Yes. It is five o'clock heading call our October 6th, 2025, Columbia Pre-Council meeting to order. We've got a couple of things on our agenda, and up first is our strategic plan. So I'll kick it over to our assistant city manager Carol Rose. Thank you. Stacy and I are here tonight to talk about a refresh or an update to the current strategic plan, which was adopted by council in 2021. You have been provided, the council and the public have been provided with three documents. The PowerPoint presentation, which Stacey will run through this evening. The items staff are recommending be included in a scope of work. While there is no one size fits all approach to strategic planning, we the city are seeking a consultant to assist us in those efforts. And so we will be seeking council input on the items that or the components that you would like to see included in the RFP. You have also been provided with the strategic planning flowchart. And this was developed with the intention of showing council how our other processes align with the strategic planning process and how everything will tie in together starting in January, basically, when we have the community survey results. So with that, I'm going to kick it over to Stacy. We'll have a few decision items that were seeking council feedback, and that will conclude the presentation. Hi, good evening. So first, kind of just an overview. I thought we thought it would be useful to talk about a bit about our current plan and the process that brought us here, specifically the engagement process that we went through with the community with staff. We also want to review the proposed scope of work that you have in front of you and kind of talk a little bit about that, and then really focus in on the feedback that we're hoping to get from you all this evening. So our current strategic plan development for it started in 2018. We got input from not only the city council at the time, but the community and staff. The goal for this was to really build a plan from the ground up. That's something that our city manager at the time talked a little bit about whenever we were going through this process is that we would start with frontline staff and we would kind of uh work our way up. Um the goal was to just really get a lot of staff buy-in specifically. Uh for community engagement, we did a series of eight focus groups of those eight focus groups. Three were um just broad community-wide, anyone can drop in, and the other five uh really tried to focus on um uh a targeted audience. Uh total just over um just under 140 uh residents participated in those discussions. They were all located at the ARC because it's a good central location and also because it's on a bus line. Here are those specific groups, as I mentioned the three that were just general, open to the public, but we also um sought feedback from uh low-income households, seniors, youth, business owners, and individuals with disabilities. Um the honor system, we weren't like checking, checking birthdays to make sure you were you know young enough to participate. So those were um just you know opt-in based on based on your work that you fit in those categories. I wanted to just highlight these because one of the discussion points later on will be you know what what you all have in mind for um community engagement for focus groups as well. What those groups really focused on were they're kind of framed around these three different questions. Um how would you describe our community if you were trying to get a friend or a family member to move here? Uh, what do you feel the most critical issues facing our community in the next five years are, and what is the most important thing that the city can do for our residents? So each of those discussions were framed around these three questions. From the staff perspective, we started with line level staff, including a 65 frontline staff. Uh again, the goal of this was to really get a lot of buy-in from the ground up and just kind of build up from there. Um we really wanted to focus on making sure our staff felt like they um had an oper an opportunity to make decisions and that they could be engaged in the process. There are no questions about any of that. I know I'm really breezing through these. For our proposed scope of work, we kind of organized it into five broad categories: data gathering, vision, mission, and values, strategic goals and objectives, action plans, and then implementation and monitoring. So we'll kind of walk through what's included in each of those. And all of these you'll see a presentation to city council as needed. That's just to ensure that you all can stay in the loop throughout the process as much as you want to. Again, they all do say as needed, so it's just we wanted to build that into the RFP. So the first data gathering that would include compiling our existing data from our community summit earlier this year from the report of our community summit, as well as from that community survey. In addition to this, it would include a SPOT analysis, which is strengths, weaknesses, opportunities, and threats. In addition to this, we would want to get good engagement from the community as well as staff.

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