The Health and Safety Committee of the Denver City Council met on February 4, 2026, chaired by Councilmember Darrell Watson (District 9). The committee considered two action items as a block: a 13-year contract with Motorola Solutions for a new computer-aided dispatch (CAD) system valued at over $24 million, and an amendment to an existing contract with Mission Critical Partners for project management support. The new CAD system will replace a 23-year-old platform, unify Denver 911 and Denver International Airport dispatch operations, and support non-emergency reporting via mobile app and text. The committee voted unanimously to approve both items.
Welcome back to this weekly meeting of the Health and Safety Committee with Denver City Council. Coverage of the Health and Safety Committee starts now. Good morning and welcome to the Health and Safety Committee meeting for February 4th. My name is Darrell Watson. I'm honored to serve as the chair of the Health and Safety Committee, as well as the city council member representing all of the fine District 9. We have two items on the agenda. We'll be voting on them as a block. But before we jump into the agenda and presentation, why don't we start with introductions by city council members. And we'll start on our right. Kevin Flynn, Southwest members, District 2. Amanda Sawyer, District 5. Sarah Parity, one of your council members at large. Jamie Torres, West Denver, District 3. Good morning, Diana Romero Campbell, Southeast Denver, District 4. Well, good morning everyone. We have a action item presentation from a DOS contract with Motorola. We have our good friends from Denver 911 and we'll turn it over to Andrew and team to introduce the team and to kick off the presentation. True. Well, thank you very much for having us. Andrew Dameron, Director of Denver 911. I'll let the team introduce themselves. Good morning, Paul Donaldson with Denver International Airport. And Jacob Witter, Denver 911 IT manager. So we are here today to kind of talk through the computer-aided dispatch contract that is before you, along with a contract amendment, and I'll get into all those details here. And so we'll talk a little bit about the background, what computer-aided dispatch software is, the replacement process that we've been through thus far, anticipated benefits, and then kind of a little bit of a timeline. The high-level overview, the Motorola contract will be a 13-year contract for just over $24 million, and this is a replacement of our computer-aided dispatch software. The second is an amendment to an existing contract with mission-critical partners to leverage them for project management support for the 12- to 18-month implementation that will be required for the CAD system. And I will use the acronym CAD instead of saying computer-aided dispatch over and over. just to kind of call that out. You're demonstrating great behavior and communication. Thank you. Hitting the acronym first, clarifying, and then communicating. Absolutely, yes. Thank you. Golf clap. So computer-aided dispatch or CAD software is the primary piece of technology that we utilize at 9-1-1. It's where we document 100% of what we do from every phone call, whether 9-1-1, not emergency, All calls for service. Anytime a police officer calls out over the radio and is reporting something, you know, fire runs across something in the middle of downtown, we document everything in CAD. Additionally, we have documentation and responsibility for park rangers, Denver Sheriff, Denver Animal Protection. And it's basically the central hub that connects to over 25 different pieces of public safety technology. So it is kind of a hub and spoke system. Just as kind of an idea, in Denver, at Denver 911, we created 1.5 million unique CAD incidents in 2025. The airport themselves created 60,000.