Health and Safety Committee Meeting - July 15, 2026

The Health and Safety Committee of the Denver City Council met on July 15, 2026, at 10:30 AM (MDT) in Room 391 of the City & County Building. The meeting included a briefing on the Street Engagement Team, approval of two consent items, and extensive discussion on data tracking, RV enforcement, and resource allocation. Note: The agenda lists the meeting time as 10:30 AM, but the provided timestamp indicates 17:30 UTC (11:30 AM MDT). This discrepancy is noted.

Consent Calendar

• Approved an intergovernmental agreement with the Regents of the University of Colorado Children’s Hospital Immunodeficiency Program for $1,344,756.00 (through 2-28-2031) to provide care, treatment, and supportive services to individuals living with HIV/AIDS in the Denver Transitional Grant Area (citywide).
• Approved an intergovernmental agreement with the Colorado Department of Human Services - Division of Economic and Workforce Support for $1,968,119.00 (through 6-30-2027) to provide DHS programs with access to Equifax Verification Services (citywide).

Discussion Items

• Street Engagement Team Briefing (26-1023): Erin Atencio (Mayor’s Office) presented the citywide street engagement strategy, part of the All In Mile High goal to end unsheltered homelessness. The team coordinates multi-agency responses to 311 calls for non-emergency issues (e.g., homeless-related, public disorder, trash). A daily 9 a.m. call triages tickets from the previous 24 hours, using a Salesforce-based system. The goal is to close every ticket within one business day. Data shows that 70% of the time, no one is present when teams arrive; 18% of the time someone remains, and 34% of those accept services. Only 1.5% of callers (38 out of ~2,500) responded to the satisfaction survey, with most complaints about unresolved issues, especially RVs.

• Councilmember Questions & Concerns:

  • Councilmember Torres asked about response times and data limitations. Staff noted that timestamps for when teams physically arrive are not yet captured, but they are working with TS to add that feature (estimated completion by end of summer). Torres also raised concerns about 311 complaints against vulnerable residents (e.g., seniors) and asked for cross-departmental referrals (e.g., Office on Aging). Atencio agreed to follow up.
  • Councilmember Sawyer highlighted the RV problem, noting that current tools are insufficient for moving RVs. She urged the city to identify gaps and consider legislative solutions. Atencio and Megan Rohr (Mayor’s Office) acknowledged that while inoperable RVs can be addressed, operable RVs lack clear enforcement tools. They committed to providing data on impounds and quarterly actions.
  • Councilmember Flynn questioned the correlation between closure times and satisfaction. He noted that 64% of tent/individual cases are closed within one day, but 59% of respondents rated that unacceptable; while 52% of RV cases take longer, 57% rated them very good/excellent. Atencio hypothesized that tent dwellers often return, leading to resident frustration, while RV removal is more permanent.
  • Councilmember Gonzales-Gutierrez asked for a clear definition of “case closure” (currently: person no longer at location) and stressed the need for outcome tracking (e.g., how many entered housing). Staff explained that integrating data across systems (HMIS, CAD, etc.) is hindered by legal and privacy barriers, but they are exploring both a “bootstrapped” manual approach and a “moonshot” system, with a recommendation to the mayor by year-end.
  • Council President Romero Campbell noted the challenge of reporting complex issues (e.g., corridors) through 311 and asked for direct email flagging. She also requested coordination with other jurisdictions (e.g., Arapahoe County).
  • Council President Sandoval highlighted the need for budget transparency: total spending on All In Mile High is not easily itemized because most staff are not dedicated solely to this initiative. She asked for a pro-rata estimate of time and costs for park rangers and other agencies. Staff acknowledged the difficulty but committed to providing estimates.
  • Councilmember Cashman echoed the need for clear spending data for public accountability.

Key Outcomes

• The two consent items were approved unanimously.
• The briefing was received as information; no formal vote was taken on the Street Engagement Team presentation.
• Staff committed to follow up on: (1) adding arrival timestamps to Salesforce, (2) providing data on RV impounds and enforcement actions, (3) exploring legislative fixes for moving RVs, (4) improving cross-departmental referrals for vulnerable residents, and (5) reporting back on budget allocation for All In Mile High.
• Council President Sandoval recommended engaging Peak Academy to help design data integration processes, but staff noted that legal barriers (data sharing agreements) are the primary hurdle.