0:02So we'll go ahead and call this meeting to order.
0:06This is the community affairs committee for the Indianapolis City County Council.
0:11We're gonna start off by introducing ourselves.
0:14So uh we'll start to my left.
0:17All right, Derek Cahill, District 23.
0:19Thank you, uh Madam Chair.
0:21Thank you, Vem Chair Michael Ballhart, District 20.
0:23Thank you, Madam Chair, Nick Roberts, district four.
0:26Uh thank you, Madam Chair Ron Gibson, District 8.
0:28Thank you, Madam Chair.
0:29Renee Allen, District 15, the Far East.
0:32Thank you, Madam Chair.
0:33Uh Bob Hopesley, District 12.
0:36I represent District 10, City of Lawrence.
0:38Counselor Graves is on his way.
0:40He's stuck in traffic, and I anticipate we may have more people showing up for the same reason.
0:44For those of you not on the Far East side, welcome.
0:46We love you over here.
0:48Welcome for the Far East Side.
0:50There's a lot of us on this sitting up here for east side counselor.
0:53So that's pretty cool.
0:54So we have two proposals today.
0:56We're going to hear, and then we're going to receive a presentation from uh the uh from animal care and control.
1:03And so just so everyone in the audience knows because we're in a different position.
1:06We don't have like the dangly mics and all that kind of stuff.
1:09So if you do speak on something, we do ask you to come up so that way we can make sure everything picks up on the on the um on the uh channel 16.
1:18So grateful for all of you all to be here.
1:21So we'll start off with proposal number 96 2026, which appoints Angela Hobson to the Animal Care Services Board.
1:28Angela, are you here?
1:29Can you please step up?
1:35Um can you tell us a little bit about like why you would like to be on this board and I the work you've done with SOAR and all that kind of stuff?
1:43Um I have I want to be on this board because I support um all the initiatives that may that we currently do or that we future do with um animals and people in our city have supported the shelter in a variety of ways for the last 12 years with SOAR.
2:01Um we work primarily with people who are in crisis who have pets.
2:05Um we run a foster care program for people who are going into treatment, um hospitalization where we primarily work with like community methodist esconati, um some treatment programs, court probation parole to try to solve some of the human issues that have interconnectivity with people.
2:25We also support the shelter.
2:27Um this last year has been primarily parvo cases, uh, but we also work with the ATOs on cases that I have diversion.
2:35Um we provide access to veterinary care for people who cannot afford it, and anything else that we can kind of use to fill in the gaps.
2:44I'll open it up to questions from counselors.
2:46Counselors, any questions?
2:50No, no questions, just uh thank you for your service.
2:52Oh, thank you, thank you.
2:53Yep, Councillor Gibson.
2:54I just want to say thank you, and Angela, for willing to serve, and you sound like you definitely have a heart for animals and also this was a passion experience as well.
3:02I wonder if fellow board member uh Chris Roberson had anything to say.
3:07Yeah, no, I I um Chris Roberson.
3:10I'm uh currently a mayoral appointee to the board.
3:12I've been on the board of IECS for about three or four years, and I know Angela through her work at SOAR in support of the shelter and actually worked on her with the ordinance that the council passed several years ago that banned the sale of pets at pet stores in Indianapolis, unfortunately overturned by the state legislature.
3:28But Angela was very instrumental in helping us craft that and work with the community and council.
3:32So as a current board member, fully supportive of her nomination and would support your your nomination and approval of her.
3:41Any other questions, comments from counselors?
3:43Do we have anyone in the audience who'd like to speak on this one?
3:49Uh seeing nothing, uh seeing no response.
3:53I'll move to receive proposal number 96, which appoints Angela Hobson to the animal control service board to the full council final adoption.
4:01Uh motions and properly moved and seconded.
4:04All those in favor signify by saying aye.
4:07All those opposed, same sign.
4:09Proposal 96 will be going on with due pass recommendation.
4:17Angela's a face I recognize from coming to committee meeting, so that's always nice.
4:21So sorry, crowd, if I kind of stare at you, funny.
4:23I'm trying to see if I've I've seen you before.
4:27Um, so now we're gonna change uh topics for one hot second.
4:31So proposal number 209, 2026 reappoints Amy Carroll to the public art for neighbor selection committee.
4:43This is a reappointment, counselors.
4:45So this is up to us if we want to continue.
4:47You can see her information inside of the packet.
4:51It's just her uh her uh resume.
4:58Comments, questions, concerns, discussion.
5:05Might be wise just to move into our next meeting maybe possibly.
5:08I would feel the same if that works for everybody's.
5:11Um so can I get a motion to the to just move this to the next council?
5:18All those in favor of moving Prop 209, just pushing it off to the next month so we can get a hold of her.
5:24All any uh uh any nays?
5:28So we'll move 209 to next month or to our next meeting, um, depending on because budget is presented in August.
5:34So we will get that handled.
5:36Um so now we're excited to get to uh the meat and potatoes.
5:41I guess the uh kibble of tonight um to hear about the the update to be in our new building.
5:48Um director uh and uh Billy will be what and and her sidekick Billy will be up here uh Debbie director.
6:00Sorry, you need the work.
6:02Um I'm just very excited to be in a room full of dogs be in the building.
6:06I'm trying very hard not to run out here and puppies, so I apologize for the getting us.
6:10Um they're gonna give their presentation after the presentation.
6:14We'll open it up for counselors to ask questions, and then we will have time for uh comments from uh the people in attendance.
6:20If you would like to be one of those commenters, we've got the sign-up sheet up there.
6:25You don't have to run up there to sign up now, just make sure you do.
6:27That's how we'll call people up to order, and it's a two-minute speaking engagement for that.
6:32So director and deputy director, the floor is yours.
6:36Thank you, madam chair, and members of the committee.
6:39Um, I want to begin by addressing a tragic loss we had at the shelter on July 1st of a dog that was in our care named Stitch.
6:46Um, there's no words that can addictly express how deeply saddened we were then and still are by the loss, um, but I want to address that and what happened and the conclusion of that.
6:57Ummediately following the incident, we contacted the mayor's office, opera office corporation council and the city's human resources department and our local union 725 asked me.
7:10We worked closely with each one of those offices throughout the investigation to ensure the incident was thoroughly reviewed, um, that all personnel matters were handled appropriately and in accordance with city policy and our collective bargaining agreement.
7:23The investigation determined that management had issued specific instructions regarding kennel cleaning procedures during the extreme heat.
7:30Those instructions were intended to reduce time outside for the animals to that heat and limit the number of animals outside at one time.
7:38Unfortunately, those directions were not relayed to the kennel staff responsible for carrying out those duties that day, and as a result, the required procedure was not followed, and Stitch, unfortunately, was left outside long enough to suffer a fatal heat stroke.
7:53Following the investigation, the kennel supervisor is no longer employed by the City of Indianapolis Animal Care Services, and the other employees were disciplined as provided for their air in their collective bargaining agreement.
8:06Well, no action can undo what happened.
8:08We have taken immediate steps to reduce the likelihood of a similar incident ever happening in the future.
8:14Those actions have included developed and implemented a written extreme heat cleaning uh kennel cleaning standard operating procedure that is mandatory mandatory whenever temperatures reach 85 or higher, or the animals are in direct sunlight.
8:27All animals are required to have access to water while they are in their outdoor section of their kennels.
8:34Um limiting the number of animals that are outside during kennel cleaning time and requiring frequent 10-minute welfare checks while they are outside and ensuring procedures aligned with local ordinances regarding the protection of care of animals during extreme heat.
8:48In addition to operational changes, we have recognized the emotional impact the incident had on our employees.
8:54We worked with the city's uh employee assistance program to make support of resources available to staff, many of whom were deeply affected and are still deeply affected by the loss of stitch.
9:07And as director, I accept that accountability extends beyond individual actions, and it is my responsibility to ensure our organization has clear policies, effective communication, proper training, and systems that support safe animal care every day.
9:21This incident has prompted us to examine not only what occurred on July 1st, but also how we can strengthen our operations moving forward.
9:29And I understand many members of our community, volunteers, rescue partners, and you as elected officials and animal advocates continue to agree with the loss and may have questions or concerns, and those fillings are very valid and understandable.
9:41Transparency and accountability are essential in maintaining public trust, and that's why we have been committed to reviewing the incident early and implementing changes rather than just simply moving on.
9:51Our commitment in this tragedy will continue to inform how we train, supervise, and care for the thousands of animals that enter our shelter every single year.
10:00And I welcome any questions, and I will answer any that we are able to answer.
10:05Counselors will take a pause in any questions involving this incident.
10:09We'll go ahead and handle those now, and I'll go on to the presentation.
10:13Possibly a two-part question.
10:19One is is the was the communication and the breakdown and the SNAL policy.
10:26Was that a result of this being the first time we had super hot weather in the brand new facility?
10:31In the brand new cells.
10:33Okay, so just because it is a new building, the previous policies didn't apply.
10:39You guys thought of it kind of as as it happened.
10:41Is uh so based on that it's hot right now, but is there an equivalent for cold weather that would be developed before we have counselors?
10:53Any other questions on this?
10:55And we can also return to this after the presentation if you think of something.
10:59Okay, at least okay.
11:00Um, and then just I'm gonna go through shelter stats.
11:03Um, we went through and did them from we're comparing terms of time.
11:06So from January until current, and then we're comparing from January 25 until current 25.
11:14Not current, but from until 25.
11:16Um, adoptions have increased 14.2 percent from the first half of 25 till now this half of 26.
11:25Rescue transfers, we've had an increase of 39.1 percent.
11:29Return to owner rate has been an increase of 58.3 percent.
11:34Our length of stay has decreased by 20 percent from 20 days to 16 days.
11:3915 is our goal, obviously lower, but 15 was our goal that we set for ourselves.
11:46This is a really impressive one to me, what field services have been able to do.
11:50The average response time has been decreased by more than 47 hours.
11:54It went from two days and 12 or 18 hours and 21 minutes, it is down to 18 hours and 58 minutes, so that's representing a 71.4% improvement.
12:05Uh, live outcomes have increased by 26.3%, and our intake has let's see here, we've had a 23.3% increase in uh intake.
12:16So we're taking in more animals from citizens that are coming to the back knock back door anymore in the tape door now, and our live release rate has been maintained at a 91%.
12:27And I will say we will not use this language, but for industry standards, um, we are two months away from being being considered and labeled a no-kill shelter, and that's really good for municipal shelter.
12:47And I gave you guys stats, those are just June stats, those are our board stats.
12:52If you want to look over them, or I can read over them with you.
12:57So I I just I have a question.
12:59So I know we've basically doubled our capacity, but we've just filled it up, right?
13:04So we only increase capacity very small amount.
13:07It seems like it's doubled because it's double-sided kennels, but we're not filling the other side, the animals, so it's just a very small amount.
13:12It was like 15 additional actual kennel spaces.
13:15That's not including medical and isolation in those areas.
13:20Does it seem like we have so many pets right or so many animals in right now because it's post-puppy kitten season kind of thing?
13:27Is it because we're on a new part of the city that people feel comfortable coming to bring animals because I know the far east side always has a reputation for those dogs?
13:35I would assume this being here, you're getting more people from the far east side coming in, bringing in dogs.
13:39Like, what do you account for this increase?
13:41Do you think I think it's just there's always a need, right?
13:45Um, we we live in a city that is overpopulated with animals, and there is always a need, and it always will be any until we can get this under control.
13:55Um counselors, do we have any questions?
13:57Counselor applicates.
13:59Um, I don't want to get too much into leads on just one specific graph.
14:02I was curious on this one.
14:03Average response time in hours.
14:06Is this relating to our um like obviously our animal service officers?
14:11So it's a hugely massive drop in like July of 2025, and I'm not sure which exactly are priority ones versus two, three fours.
14:21It was averaging, I guess this is in terms of minutes or I guess well, hours, right?
14:25Hours, 220 hours for some of these, and then it dropped extremely by the November 2025 down to like 16 hours, seven hours.
14:34I guess what caused that, and I noticed it's going back up again.
14:36What is the staffing?
14:38Yeah, staffing's levels.
14:39Staffing and the big spike in the beginning that you see there, it was from we had so many animal or so many runs that were backlogged.
14:45They were just that far behind, and then we drastically bought those down, and it's the season summer time, it's really ramps up more.
14:52People are outside, animal breeding loops, and those and extreme heat.
15:01And which is is priority one the most important or is pre four.
15:07Well, it's good that it seems like the numbers for June are down from last year.
15:13Well, it's mostly down for a lot of these different metrics.
15:16So I guess that's encouraging.
15:17Um hopefully July is not as bad as it seems like last July was the one that I got really out of control.
15:23But that's interesting to see.
15:24I love the data visualization.
15:26It seems like most of the numbers across all these different charts are improved from last June.
15:31But you know, we've got to keep it up.
15:32But I appreciate all these numbers.
15:33It's fascinating to see this actually all visualized.
15:36Thank you all very much.
15:39Thank you, Madam Chair.
15:41Uh do you have any update on the unaltered animal uh registry program?
15:48Uh how is how's that working?
15:51Is what is compliance look like just in general?
15:56So right now we have about 800 people that have signed up for the registry.
15:59Um, with the registry, the initial push was to educate people on the registry and just try to get people in compliance um as far as signing people right now that I don't believe has happened just yet.
16:10However, we are still working with the community to get them in the compliance and find resources to get the animals fixed because it is an expensive thing for them to have to pay for.
16:19So is there I guess is there a vision in the beginning what was communicated to us was you guys knew who the problems that were creating creating problems, and you were gonna target obviously with education.
16:34I and I can appreciate that.
16:36But have they mostly come into compliance now, or um again the compliance with the breeding ordinance specifically, they have to register, they have to do certain criteria that that means they cannot still have letters, right?
16:48So um we are using it as a tool, however, we are way behind the eight-ball when it comes to spaying neutering in Indianapolis and Indiana as a whole.
16:58And then one of the so uh it looks like during your tenure you have uh made some big progress on the staff vacancies.
17:06Uh it's not as high as it it was before you got here, but it still seems high to what to what do you attribute that?
17:14What what would solve that?
17:18Uh all of our union positions um cannot be like pushed off, so to speak, so they have to be kept filled.
17:26Um, but if we are our budget right now is a little we're over budget, so we are um holding off on hiring certain positions to be able to make up for that.
17:41No, I appreciate it.
17:42Thank you, Madam Chair.
17:42So I know in years past, I think one of the bigger topics that I remember hearing, and probably one of the reasons that you're sitting here has to, you know, one qualifications, of course, right?
17:50You're very talented, but um the volunteer side of things.
17:54And I'm looking at the report, seeing hours.
17:56That's fine and everything, but I'm curious how are relationships going, how is the operational process working?
18:02How are things changing now that there's been you know some time since you've been in the office to kind of set the pace and standard your way?
18:11We have the volunteer coordinator Lucian.
18:13Um, he's put out volunteer handbook, he's redoing or has redone the orientation, and Kelly, who is over the volunteer program and Lucian may be able to speak a little bit more to that.
18:24If she would like to sign up, yeah.
18:28If she would like to speak a little bit more to that.
18:31Um I feel like Lucian has a good relationship with the majority of the volunteers that I'm aware of.
18:39They come in, do a fantastic job.
18:41We appreciate everything they do.
18:43They we really rely on them for helping us walk the animals a lot of the times.
18:47Um they come in and help us at the events.
18:49I mean, they do so much around the shelter, we're very appreciative.
18:52Okay, yeah, and I'm just gonna read numbers out loud just in case somebody's looking at it right.
18:56But I mean, from last year there was 270 volunteer active volunteers of in June.
19:01Now in June there's 227, and then hours volunteer, very similar.
19:06Um 1200 in both both sections.
19:10So it seems that we've got less volunteers doing more work.
19:13So thank you to the new volunteers that are in the room because it shows statistically that you're certainly putting the hours in, and and we are appreciated on my side, especially knowing that um you're down on staffing, so uh you know, whatever we gotta do to keep putting the the foot on the gas pedal and making sure that our our volunteers are happy and enjoying the time they're here.
19:32I'm sure they are with the animals, but just being down, you know, I don't know, close to 50-ish.
19:38You know, we've got I'd say some room to improve where we've lost some people, it looks like.
19:42I mean, it's up, but it's down from this time last year.
19:47I was gonna say thank you.
19:48Real quick, too, just to kind of acknowledge and piggyback on that point.
19:52I do notice on a lot of these different um uh charts and graphs.
20:00It is noticeable how much in March of 2026 will be the numbers increase between volunteers but also intakes.
20:03I mean, looking at obviously just adoption, that's one of the most important metrics we have here.
20:07Um, and there was definitely a drop-off last fall when the volunteer hours were changed, but over the last four months it has picked up pretty considerably, which I give credit for.
20:16Hopefully, as you know, more and more people come to this building, they feel like it's a great place to volunteer.
20:21It's a welcoming, bright, you know, nice place to be.
20:24Um, so it is encouraging to see the numbers, especially over the last four months, basically every single metric improving.
20:29Um so I just want to mention that because I don't know if these uh these things are to be published on social media or on our council website or anything, but this is again all encouraging that compared to last year, there are some numbers that have dipped, but since March especially basically every number has gone in the right direction.
20:48I did just want to add one thing about the volunteer program.
20:51I'm sorry, I'm Kelly Laroach.
20:53Um, that the first several months that Lucian was here, it was really just about rebuilding the program behind the scenes.
21:01Um, unfortunately, you know, the system that was in place um had some improvements that you need to be made, especially because we're moving into a new building, and literally everything about our process has changed.
21:12So uh he spent a couple of months really working on that.
21:15Then May was moving into the new shelter.
21:17We actually had that slight pause.
21:19Um, so really June is the first month that we've actually been able to actively recruit volunteers into the building.
21:26Um, this month we have been cranking out new volunteer orientations.
21:30In fact, they have to get to one in just a couple of minutes.
21:32And um, so I think I just wanted to say over the next couple of months is when you're really gonna start seeing those volunteer numbers increase because we're actually getting people in, and now really the only hang-up that we have is getting them trained because we do need existing volunteers to help us with the burden of training for not the burden, but the the time that it takes to train new volunteers.
21:58Um, a few moments ago you mentioned that uh there was an overage in the budget.
22:03I'm curious what was the cause of it and what is your plan to address that?
22:07Uh a lot of it's overtime and the money we spend on medical services for the animals.
22:12It cost us currently about 35,000 to 40,000 a month just for spay neuter services, um, and that's not including our um contract cuts that come in, any uh things that we needed for the new shelter.
22:25There were a lot of things that in coming in the new shelter, we didn't they didn't give us the budget to buy all the things that we're gonna need to fill the shelter.
22:33Um, so a lot of it is staffing and inventory basically in medical services.
22:40What's the plan to invest that?
22:42James, are you in here?
22:49So hi, I'm James, uh the CFO, and kind of for the plan we did submit for next year's uh budget, which you'll probably be seeing if you haven't already seen in the year in future, some pretty decent size increases in those categories we mentioned.
23:08Um, additionally, we've had some very good luck in the last couple months.
23:12We uh partnered with Alanco and they signed us up for their sheltered discount program where we kind of are getting additional discounts through our distributors for anywhere from 10% up to 50 or 70 percent per items, being kind of aggressive on shopping around items as well as really hunting for more contract vets and a full-time vet, of course, to kind of ease the pain from the pretty high spay newer clinic bills.
23:42So looking for additional contract vets, getting them in, getting additional hours because every hour they're here, even though they're pretty pricey, it's still less expensive than most Spaniard clinics.
23:54Okay, if we could find a full-time vet that would say it's approximately 250,000 to 300,000 a year on our budget.
24:01Are you proposing that in the 2007 budget?
24:04Uh wherever we requested it.
24:06Are you proposing that?
24:08Yeah, yes, that's been put in there.
24:13Um, I will speak so I'm gonna turn this uh just for a moment to my fellow counselors.
24:17This is the one big thing I'm advocating for for the budget this year is to make sure that they have the staff to be able to operate this building, and we have to figure out how to get them a veterinarian.
24:26There are salary cap rules that we have to deal with in the city, and for somebody who's gone through medical school, the salary that we can offer them is frankly an insult.
24:34So we're spending what would it be the amount to two to three times their salary purchasing outside services because we cannot offer the actual salary.
24:43I need to we need to figure out how to do that inside of our salary cap rules.
24:48Um, but it's really our rules that are hindering them from being able to do what they need to do.
25:00And if they were able to bring in a full-time vet and do spay and neuter themselves, and even if they had higher outside assistance, the amount of money they would save would help cover the staff that they need to run daily operations, union staff, front desk staff, all that kind of stuff.
25:09Thank you, Madam Chair, for uh that clarification and saying that you wanted to advocate um for someone to be able to run this facility.
25:19Would someone straight out of college that got their degree, would they be able to meet the salary requirements for this position?
25:28The only problem we have is they usually have to they usually go to a private practice and work under a vet for a while to gain that speed to the high volume spay neuter because that's really what we're gonna need with someone that comes in here is um high volume spirit services and someone that can handle emergency care because we get a lot of that.
25:47And correct me if I'm wrong, director, because we've spoken about this before.
25:50If we brought in and had a full-time on staff vet, we would be able to take interns from Purdue, bringing more veterinarians in to do more work, but without a full-time doctor on staff, we can't do internships, and we've got the best veterinary schools in the country all over the place here in Indiana.
26:09Thanks, Madam Chair Keeper and representing Council District 9 on the East.
26:13This might be a question for James.
26:15Uh, do you guys have any any revenue generating services or fees that if we took us to our closer look at that, maybe that can help me some of the yes.
26:26Uh once we move back into the shelter, uh the biggest source of revenue for us in general is our adoptions, and we started collecting those again once we moved into the new building.
26:36Uh so we are collecting I think my estimate was about 250,000 in adoption fees for next year, which should help cover some of that.
26:49And then we also have uh Kennel and surrender fees and just general enforcement fees and citations that the animal control and enforcement side of things collect, which is significantly smaller, but twenty-five.
27:09So when so I just so animal care control officer outside of things that are your staff, the fees that are paid on those do not come back to you guys.
27:18If we go through Andy, like if it becomes a true court case, that can kind of it is kind of removed from us, like if it's a true criminal court case.
27:30Uh, I was recently speaking earlier this week with OFM about looking at that because it looked in the past that those hadn't always been being properly coded to us.
27:42So it's something that I was actively looking into this week and making sure that even our quick uh enforcement citations are properly coming back to us.
27:54So that is something I will be.
27:57Let's chat absolutely confirming to make sure that you're you're getting the money that your staff is out there doing the work for.
28:04So let's let's figure out how we can do that.
28:08Thank you, Madam Chair.
28:08Uh one one more comment along to build on that.
28:12Uh I know we've had this discussion that the the fees were being waived uh for quite a while.
28:18I'm glad to hear that we've stopped waiving them because it is material to your operation.
28:23But those fees, my recollection is the fees are set by us in ordinance, but because they had been waived since pre-COVID times, I don't think that they have been updated.
28:36We and we've talked about that globally, but just the the council has not done a great job keeping up.
28:43There's so many fees and things that haven't been updated for so long.
28:47And just my research has indicated that our fees are very competitive in a way that I don't know that they I think we should benchmark against some of the donut counties, things like that, because my recollection is that the if we had if we would charge, say what Hamilton County is charging, we could generate another hundred thousand dollars uh into IACS through those adoption fees simply by charging what uh neighboring counties are charging.
29:26So I think raising them too high, we just need to find a reasonable number.
29:30If we raise them too high, we would probably see less adoptions.
29:34I I am sympathetic to that, but I I will say that I I've thought through this several times, and my thought is that the fees that we're talking about charging are if someone is struggling to afford uh 150 dollars or something, I I think that frankly, somebody should save up for a couple more weeks because you're talking about adopting a pet.
30:02And if a hundred this is, you know, we're not talking about taking somebody's pet that they have away.
30:08We're talking about giving a new pet.
30:10And if 150 dollars as an example is a burden to that person, the I I really struggle with their ability to provide the ongoing care to feed them, and if God forbid a vet expense would come up right after, you know, that I mean 150 dollars is I I'm sympathetic to it, but I am but I'm mindful that I think it's not an inappropriate filter at the same time that somebody that there is a financial uh filter that says can you really afford this pet?
30:41Because otherwise, there's a real risk that that pet gets returned simply because the person goes, well, actually, I can't afford this fed after all.
30:48So I'm sympathetic to it, but I but I I'm mindful.
30:53I do understand what you're saying, however, keeping in mind that we stay at capacity and limiting, and I understand I mean limiting everyone to 150 dollars that can't afford it, you're talking about Matt.
31:04You're talking about euthanizing a lot more than what we do now.
31:07And again, I'm not sure if that's what the community wants or not, but that is something that we have to keep in mind as well.
31:13Because again, last week we had 270 dogs in this building.
31:17We're able to house 260.
31:19Um, so keeping that in mind as well.
31:22Yeah, no, I I think it's for sure it's a balancing act.
31:24I just like I said, I think that I I do think that if we apply, and we unfortunately have applied that logic to a lot of things, even outside IECS, where for various reasons the city has said I don't we haven't touched these things, we haven't increased them for years and years and years, and then the the challenge that what I hear on the the flip side is that we have budget overage because we have overtime because we have to outsource uh the medical stuff and we're doing spay and neuter and all those things, and that's I mean, at some point I think there has to be you know, if our goal is to not subsidize it, right?
32:02Because we were waiving fees, I mean, zero is a is a number, but if you've worked into the world of we're gonna charge a reasonable fee, then I just think we should evaluate we should benchmark the reasonable fee against others, and keeping in mind that because we hear year after year, costs go up, you know, these are medical things, they've they give they go up every year, and we heard that last year during the budget that very similar thing.
32:29The the these numbers that you're encountering are supplies we buy, and so that's that's just my my opinion.
32:39Um I wanted to ask one more question and then any other presentation you have, and then we can open it up for people for questions or comments to us.
32:46Um I've gotten a couple emails lately about the dog park.
32:50Can you uh and I understand there's gonna be there's a little bit of change.
32:53Can you explain that please?
32:55So when the building was being built and agreements were being made, I don't know how it came about.
33:05And Brittany and Parks' time, um, there was an agreement.
33:08There's a dog park, it should go to parks because parks runs dog parks.
33:13Um I have went to parks previously and asked if we can shit co-shares share the space um if we can have half of it, or how we could make this work because our animals here have no green space to run.
33:26Um they just have the concrete pads out back where the plate runs are in a very small little it's kind of like an adoption meet and greet area is what we use it for.
33:34Um they it was concluded that they could not share space.
33:39Um, there was a requirement, the dog parks had to be four acres and had to have a separated section for smaller animals.
33:46Um their animals would be here between dawn and dusk.
33:50We could use it potentially after that, but then there's a liability in that having public animals in where shelter animals are because what if a dog gets cocked city RGRD and they're gonna assume they got it from a shelter animal that was placed in there after hours?
34:03Um so it kind of went still for a little bit.
34:06I have reached back out to Brittany, like, hey, can we revisit this?
34:10You know, I can't find where this requirement is for a four-acre dog park.
34:13Um, I can't find any signed documents that this agreement was made to make it a public exclusive um dog park.
34:19Uh, she's very open to it, I can say.
34:22Um, so I'm hopeful that I am moving in the right direction, and we will at least maintain a portion of it.
34:30Um I cannot promise that at this time, but right now it is still ours to use fully because it has not been handed over.
34:37Um, but we are in works with parks department to see what we can do.
34:44Okay, okay, got sure.
34:47On the point of the part, I mean it's shocking the whole thing.
34:50I mean, I should be under getting it by 101, right?
34:54Um, do you have the equipment to do the yard that like the maintaining the grass and all that stuff that goes on?
35:00Uh one side of it is church, actually.
35:02Um so it would just be maintaining the equipment, and the side closest to us here is actually grass.
35:07Um, and right now our maintenance crew is the one that's been maintaining it, and they would continue the the grounds for here would maintain maintain maintain it.
35:16Yeah, any other questions.
35:21Do you have anything else for your presentation?
35:25So um uh Madam Clerk, could you read in to for our commenters?
35:32As we move into public comment portion of the debate for this proposal, we would like to remind committee members and the public of a few ground rules in order for everyone to have a clear chance to speak and be heard.
35:44It's important that we observe the foreign ground rules.
35:47First, each speaker will be limited to two minutes.
35:50Second, any public comments must be reasonably relate to the agenda item under consideration.
35:56Service speakers who stray from the item under consideration or become unruly repituous may be asked to move on to their next point or conclude their comments.
36:06Finally, attendees who cause disruptions that prevent the council from proceeding through today's agenda in a reasonably efficient manner will be removed.
36:16Please remember that some types of threatening speech or in or incitement to violence aren't protected by the first amendment at all.
36:24We will do with those issues if they come up, but we don't think they will.
36:28And now, Madam Chair, if um comment if if committee members ask for consent to adopt these rules, we can proceed to public comments.
36:39Thank you, committee.
36:40We'll go on to public comment.
36:42Um just to remind public com of everybody because we're in a weird space.
36:45If you could kind of come up and either stand on either side of the table, but you are directing your comments at us, and then uh yeah, I know it's it's weird, but we're so glad to be here and excited to take a tour afterwards.
36:58So uh Madam Clerk, could you read our our speakers, please?
37:01First we have Monica Griffin and then and Ann Annie Go.
37:16I've been uh volunteer here since I think 2017.
37:20You've seen me before if you've been here.
37:23Um I have one brief comment and then I want to spend most of my time talking about another topic related to it.
37:30Um the one topic is um I would like to see us be more proactive than reactive, um, especially in regard to things like the stitch situation.
37:43Um let's not wait until tragedy happens to develop the policy procedure.
37:50Next, I want to talk about we need staff.
37:55We need uh desperately need volunteers, but we it need staff.
38:01Good staff or we're not gonna keep them.
38:04You know, the the kennel staff, all they're able to do at most is clean.
38:10They don't get to interact much with the dogs.
38:13Um the kennels are a mess.
38:16Um, I was here over the weekend, and it was it was terrible with the public coming in.
38:22Um the the kennels were a mess.
38:26We had staff here, but not near enough, not near enough.
38:30And volunteers, good long-term volunteers who love the animals are leaving because they think it's inhumane.
38:41And you can't you can't do that.
38:44You can't have that and be able to um operate a facility.
38:54I am grateful not to have mice running over my feet.
38:58You know, I am I love it, and I think the staff are trying so hard, so hard.
39:06But we are behind the eight ball.
39:08We need volunteers, we need staff, and we need help.
39:23I'm a volunteer here.
39:24Um, I spend most of my time doing dog walking, and um, I agree with Monica.
39:28We absolutely need more staff here.
39:30The building is massive if you walk around.
39:32It takes twice as long to do anything, um, even though kennel capacity is not increased that much.
39:37The kennels are double-sided, so you essentially have to clean two kennels for everyone.
39:42Um last time we had this meeting.
39:44I spoke about my concerns about the plan that dogs would not get walked every day by kennel staff, and they would be relying on volunteers and extra time for kennel staff.
39:54Um that's still my concern now.
39:55A lot of dogs because staff are occupied with cleaning.
40:00Um a lot of dogs don't get out every day.
40:01Sometimes it's several days before they will be able to leave their kennels.
40:05Um, so what I would like to see obviously is more staff, but uh also just more coordination with the volunteers and the staff.
40:13So I know that some staff are um walking dogs after they do their cleaning duties, but when we come in, we don't know which dogs have been walked, so we have certain assigned kennels.
40:23Some of those dogs might have already been walked, some might not have, and we just don't know.
40:27So I think better coordination would be helpful.
40:30Um, that has to be done at the leadership level of those groups.
40:33Um, I know sometimes Wednesdays um you all walk all the dogs, but we usually don't find out until we come in.
40:40Some days or some kennels, we just don't know.
40:43Um we are I mean, I'm glad the hours have gone up, but as far as like trained dog walking staff, it's mostly the same crew we had at the old shelter.
40:53So we all know each other pretty well, we all talk, and um I think we're struggling just with dogs not getting out every day and everything taking longer.
41:01Um, you know, one way is to get more dog walkers trained.
41:06Um that's just hard.
41:07We have a bottleneck because we don't have many people to do the training.
41:11Um, so another thing.
41:12I mean, this is like a well-worn subject, but increasing the hours again is a way to have more dogs walked every day.
41:19It sounds like the problem's not gonna be solved anytime soon.
41:22Um if you want to finish your own.
41:27Yeah, just it like it won't be um it won't be done anytime soon.
41:30I know that management to supervise the volunteers is limited.
41:34We brought up this idea before of volunteer managers.
41:37We have volunteer dog walkers who have been here more than five years, more than ten years, um, very responsible.
41:44You know, they just put their heads down and work, they've supervised volunteers before.
41:48Um, if we could get them trained in the same dog handling training as staff, they could supervise volunteers to stay longer.
41:54Um, if we extended hours as they were before to nine, that would give us about nine extra hours a week.
42:01If you multiply, just do the math of the volunteers.
42:03I mean, we could get out hundreds of more dogs a week than we are now, and just seems like a better long-term solution than always asking for more money.
42:16Trust me, we hear you, and like I said, this is my this is my charge.
42:21This is my challenge, this to my committee, and we have we I was I was telling the director, you can't just build a big beautiful building, a big beautiful school, and then provide no teachers.
42:31And that's you know, as a city, we are responsible not only to make sure that they have the building, but they have the staff for everyone to be safe in the building.
42:38So that's something we are definitely here for.
42:42Do we have any others?
42:43Oh I'm gonna try to go fast.
42:46That buzzer sounds like the cookies.
42:50Uh Vince Gordon uh president asked me local 725.
42:53I just want to say quickly that um with the tragedy that happened here.
42:58The director immediately reached out to me.
43:01I represent the men and women that work in this garage.
43:03Excuse me, I'm used to seeing the rods and they work in the shelter.
43:08Now, one thing I learned we had a meeting here with all the personnel.
43:13Not one person that works here, even the volunteers refer to the animals as dogs, cats, squirrels.
43:19Every animal here has a name.
43:23So when we had the tragedy here, I saw tears in everybody's eyes.
43:27But at the same time, this is a business, we have a job to do, and things had to be put in place and measures had to be taken care of.
43:35Because of the collective bargaining agreement, we were able to represent the union employees that were involved.
43:40But at the same time, I want us all to remember that they're human.
43:43They had to go home with the same fears, the same tears, the same emotions from what had happened here.
43:50This building's only been open since May.
43:53It's brand new, it's big.
43:55I don't even like walking it.
43:56So I can imagine what people that are coming in or for the animals or going through to be in this brand new building.
44:02But it's gonna take time, and we're gonna have to work towards staffing it up, getting the proper pay for the individuals that we need for this uh facility, and to ensure that we don't have problems like we had before, and that the volunteers definitely are not being overworked.
44:20We've got to work with the council, you guys have got to work with each other so we can get the funds, just get the politics out of it, think about the animals, think about the workers and get these individuals and the animals what they need.
44:32And I'm asking you a junior president to please think about that when you're sitting in your rooms and you're sitting in your offices and you're thinking about the people.
44:39Remember the individuals that actually do the job.
44:46Do we have any more public comment?
44:48Last chance anybody.
44:52Do we have any more comments?
44:54Yeah, it ideas come to mind, so I appreciate what people do if we give public comment.
44:58I mean, think about two things.
45:00One on the recruiting side, what what recruiting strategies do you have in place for both volunteers and staff employees?
45:06When you're not freezing hiring.
45:08The recruiting is just the posting, and we will put it on our Facebook if it's the non-union positions or the union positions that we're not finding enough uh applicants for.
45:18Um recruiting volunteers, they go.
45:20I mean, I know our volunteers talk to other people quite often, they go to a lot of the events, um, doggy day outs, and they're talking to people about volunteers.
45:27I know Monica who came up and spoke is a really good one about pushing the volunteer program, talking to people about signing up to be a volunteer.
45:35Um, we do community events where we're going out putting tables up, farmers markets, and they're always always talking about how we'd volunteer.
45:42Okay, and then on the uh on the dog walking portion of it, how many dogs are walked at one time by a human?
45:53One dog per dog or one dog per person at a time.
45:58Multiple dogs is it's possible to crease or is there stuff and safety risk?
46:06We don't know these animals' behaviors, we don't know where they came from, putting two dogs on a leash, you're putting that person as walking them at risk.
46:14Now if they come in and they're bonded pairs, we will let them walk together to go outside because we know they've been together, but as far as having dogs that don't really have it never interacted, you're talking about illness being spread, you're talking about fights that could break out, there's a multitude of things.
46:31It's not really a comment, but it's kind of an explanation of here versus the old place.
46:37At the old place, they had kennels that uh uh kennel runs that the dogs could go in, and I don't know how many did we have to it.
46:47Um I think runs where you could take them out and leave them, and so we would do a rotation.
46:53So I would typically do a three-dog rotation.
46:55So take one out, go grab another, take that.
46:58Yeah, it's just a rotation, so you're kind of handling three dogs at once, not at the same time.
47:02Um, and now we can just walk one at a time, so you can't leave them unattended.
47:07And they don't get the run around and get that extra size.
47:10Yeah, I don't I don't disagree with that.
47:12I do think it's nicer, it just we just can walk a lot fewer dogs in one time.
47:17So I mean, I used to walk, I don't know, maybe twice as many as I as I do now in the same amount of time.
47:23Um just needs more manpower.
47:29Any other questions?
47:31Okay, yes, please comment on why that is the way it is right now.
47:34Yeah, so the playgards are all out back that were built.
47:37Um, and I can if anyone wants to go on this tour, we can show you.
47:41Um, so when we were moving in here, we were under the impression that all of these spray master machines that would clean, we would be able to put staff in every single kennel, clean them in the morning, be done by a certain time, and all of staff would be able to walk the rest of the day.
47:56They would be able to enrichment, get animals out.
47:58So the idea was every animal would be out every single day.
48:02Since we have been in here, that has not been the reality.
48:04We found out the machines can't work at the same time.
48:07You have you can only do so many kennels at a time, um, which delays things.
48:12Half the machines have not worked properly since we've gotten in here.
48:15There have been major issues and hurdles that we're still trying to work through.
48:18So that pushes another reason pushing staff back, delaying kennel cleaning time.
48:23Um as far as being able to take animals out, like Amy was saying at the old shelter, you didn't have a place you could take the dog, so to be able to clean that kennel, you had to take them out.
48:31So for staff, they would clean a teams of two.
48:35One would walk the dog out while the other was wore multiple dogs out and they would clean volunteers and they would come in and they have the place at the uh in the outside area.
48:43There were secure kennels, they could go out and put multiple dogs out on separate runs um at a time.
48:48Here, the kennels have also we've tried, we have found are not super secure, so we're having to make modifications, and there would be many hurdles that we're trying to work through as part of why many animals aren't getting out every day, like we all take a look at and again why we need more staff.
49:10Yes, I think it we're we didn't I don't think they took in consideration we were gonna be cleaning twice as much, right?
49:16So we're cleaning where we were cleaning one role, now we're cleaning two roles for each role that we're in.
49:22So that is taking up more time than people weren't about input.
49:27Any other comments, questions, or concerns?
49:31Well, I I appreciate uh being here.
49:33Thank you so much for opening your space to us.
49:35I know it's not normal uh to have uh to have us here.
49:39Thank you all who uh from the deep for my deepest heart from what I can do to extend from the city of Indianapolis from the council.
49:47Thank you so much for volunteering for those who work here.
49:51Thank you for what you do.
49:52You were we know you were underpaid and overworked.
49:55We know for our volunteers, you were also underpaid and overworked, and we appreciate you.
50:00We appreciate you caring about our animals.
50:02We appreciate you caring about by caring about our animals, you're caring about our community, you're building a stronger community.
50:08We can tell, I can tell that we are moving in the right direction and that animals are going to be doing better in Indianapolis because of you all.
50:17Um but now the responsibility is on us because we if we're not giving you the tools, you can't build it.
50:23So we will take this back.
50:26And I just want to thank you so much.
50:28So with a motion, we can go ahead and end the meeting.
50:31Motion move, second, all those in favor?