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Record of Proceedings

IndyGo Board of Directors Meeting - May 15, 2025

Other Meetings (I) — Thursday, May 15, 2025
BodyIndianapolis, Indiana
SessionOther Meetings (I)
DateThursday, May 15, 2025
StatusFILED
Video Record
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Transcript — Verbatim
0:03

You guys ready?

0:05

We're just talking a little finance community.

0:11

Good afternoon.

0:12

My name is Greg Hahn.

0:14

I'm the uh chairman of the board for the Indianapolis Public Transportation Corporation.

0:19

And welcome to our May Director's Meeting.

0:23

It's May 15th, 2020 25.

0:27

And it's 4 o'clock PM.

0:32

At this time, we will uh call to order and do the roll call.

0:37

Bob Fryer, Chief Counsel.

0:41

Good afternoon, members of the board.

0:43

Would you please indicate your attendance?

0:45

When I call your name, Director Slash.

0:49

Director Quick President.

0:51

Director Fagan.

0:53

Director Wilson.

0:56

Director Gardner.

0:58

Present.

1:00

And Chair Person Hong.

1:02

President.

1:03

Mr.

1:04

Chair, we have a quorum.

1:06

I will note that one member is participating virtually, so all votes taken today will have to be by roll call vote.

1:12

Okay, thanks, Bob.

1:14

Next, we're going to do the words and commendations.

1:17

And that'll be done by our president CEO, Jennifer Pruz.

1:22

And do we have any?

1:25

We do.

1:26

Thank you.

1:26

Hi, everybody.

1:27

President CEO Jennifer Pierce.

1:30

We will start, as always, with our safe drivers list.

1:36

We have a list of operators who have been recognized for their safe driving for the month of April.

1:44

I'm going to give them a second to pull that up.

1:48

So that you all can see the list.

1:52

The folks on the list received a national safety council patch, pin, and certificate in recognition of their continued safe driving.

2:01

I always recognize one person from the list.

2:04

I'm going to pull off Mr.

2:05

Sanders today.

2:07

Mr.

2:08

Sanders has been with us for 11 years, 10 of which he has been a safe driver.

2:13

So thank you for for your service, Mr.

2:15

Sanders.

2:17

Next, we have our May Operations Employee of the Mont, Angela Heitman.

2:22

I'm going to read a little bit from her nomination.

2:24

Miss Hipman consistently demonstrates an outstanding attitude when interacting with passengers and fellow operators.

2:31

Angela's nominator recounted how professionally Angela responded to an accident in which she was involved.

2:37

Despite the stressful situation, Angela maintained her composure and immediately shifted her focus to calming the other driver who was shaken after her first accident.

2:46

She approached the driver with kindness and empathy, providing reassurance that everything would be all right.

2:51

Angela's ability to convey calmness not only ease the other driver's anxiety, but also helped to establish a positive atmosphere at the scene of the incident.

2:59

After the situation was resolved, the other driver expressed her deep appreciation for Angela's professionalism and compassion, making a point to highlight how exceptional she was at her job.

3:09

It was a testament to Angela's dedication to her role and her ability to positively impact those around her, even in challenging circumstances.

3:17

Thank you so much, Angela.

3:20

Next is our garage employee of the month, Jarrett Gwen.

3:24

Jared is a general laborer in the facilities department who works alongside a counterpart to maintain the bus tracks and fleet maintenance area.

3:32

He has taken the initiative to cover the area and help keep operations running during a recent staff shortage.

3:38

Mr.

3:38

Gwynn holds himself to a high standard and takes great pride in his work.

3:42

He's always willing to lend a helping hand when and where it is needed.

3:46

Jarrett strives to keep the large areas assigned to him clean and organized and is always on the watch for any potential safety issues.

Discussion Breakdown — Share of Meeting
Public Transit██████████████████████████████30%
Public Transportation█████████████████████████25%
Procurement███████████████15%
Real Estate██████████10%
Procedural██████6%
Public Works████4%
Information Technology███3%
Community Engagement██2%
Public Safety██2%
Summary of Proceedings

IndyGo Board of Directors Meeting - May 15, 2025

On May 15, 2025, at 4:00 PM, the Indianapolis Public Transportation Corporation (IndyGo) Board of Directors held its May Director's Meeting, chaired by Greg Hahn. The meeting included commendations, a tribute to a former board member, approval of multiple action items, and an information item on proposed fare policy changes. All votes were conducted by roll call due to one virtual participant.

Opening Remarks and Commendations

  • President CEO Jennifer Pierce recognized safe drivers for April, highlighted operator Mr. Sanders (11 years of service, 10 safe driving), and announced May Operations Employee of the Month Angela Heitman and Garage Employee of the Month Jarrett Gwynn.
  • A new board member, Adrian Slash, was welcomed with a biography highlighting her extensive community service and board roles.
  • Chairman Hahn gave a personal tribute to former board member Bill Stinson, who recently passed away, noting his contributions to the Indiana State Fair and IndyGo.

Public Comments & Testimony

  • A public hearing was held on the proposed lease of property at 9350 East 30th Street. No members of the public signed up to speak. The hearing was closed, and the board proceeded to discussion.

Discussion Items

  • Lease of Property (9350 East 30th Street): Chief Legal Counsel Bob Fryer presented Resolution 2025-03 to lease a 7.6-acre property for 10 years at $27,500 per month (triple net, 3% annual increases) to house paratransit operations (IndyGo Access). Real estate broker Gordon Hendry confirmed the rate is below market due to IndyGo's credit and proximity to the East Campus.
  • Sale of Madison Avenue Properties: Resolution 2025-04 authorized hiring a broker to market three properties at 8905, 8915, and 8925 Madison Avenue after a 60-day public bid period received no offers. The board will approve any final sale.
  • ADP Contract Extension: Staff requested a four-year extension (June 2025–May 2029) for payroll, HR, and time management services, with a total increase of $4,009.55 over the term. The extension avoids disruption and ensures continuity.
  • Talk Desk Phone Services: A one-year extension (July 2025–July 2026) for cloud-based contact center software at $98,000 (new total not to exceed $396,397) was presented by Deputy CTO Michael Roth. The extension aligns with other pending contract transitions.
  • Public Transportation Agency Safety Plan (PTASP) 2025 Revisions: Director of Risk and Safety Brian Clem presented the annual update, reviewed by the Safety and Security Committee with no changes. Approval is required for FTA compliance.
  • Janitorial Services Contracts: Director of Facilities Dan Hendricks presented multi-year contracts for cleaning at six locations. Awards: Contractor Enterprises ($72,000), Well Done Services ($384,134), Lux Commercial (multiple sites, total ~$104,000), and Pristine Image (for South Madison). Total three-year value: $1,172,642 with options for two one-year extensions.
  • ISA Utility Reimbursement Agreement: Project Manager Rachel Wilson requested a reimbursement agreement not to exceed $341,210 to relocate ISA fiber optic lines conflicting with Blue Line BRT construction. This is part of the Blue Line project budget.
  • Shoulder Cleaning and Maintenance Contract Extension: A three-month extension (through August 31, 2025) with Shuck Corporation for cleaning and maintenance of bus stops, shelters, and amenities was requested. A new solicitation is underway with bids due soon.
  • Transmission Rebuild Contract: Director of Preventive Maintenance Charno Balday presented a two-year contract with Reliable Transmission Service (RTS) for rebuilding B400 transmissions, not to exceed $349,000, including a two-year warranty. The contract supports a fleet of 123 buses.
  • Task Order with Burgess & Niple (B&N): Christian Cameron presented a $420,000 task order for construction management services on the Washington Street BRT docking project, with an extension of the on-call contract through October 2028. DBE participation: 27.8%.
  • Design Allowance for Blue Line BRT: Director of Capital Projects Matt Duffy requested a $375,000 design allowance for WSP to provide construction phase design services, to avoid delays. Individual task orders will be brought back as informational items.
  • Ordinance Introduction for Eminent Domain: Project Manager Rachel Wilson and Chief Legal Counsel Bob Fryer introduced Ordinance 2025-01 authorizing acquisition of real property interests for ADA bus stop improvements, including potential eminent domain. The ordinance will have a public hearing in June, with a vote to follow. No action taken today.
  • Fare Policy Update (Information Item): Chief Development Officer Brooke Thomas presented proposed fare rate adjustments for fixed route and paratransit, the first base fare increase since 2009. Proposed rates: $1.75 to $2.75 for a two-hour pass, $4 to $6 for a day pass, $15.75 to $24.75 for a weekly pass; paratransit ADA area $3.50 to $5.50. A public outreach campaign begins June 2025, with board approval sought in August and implementation on January 1, 2026.

Key Outcomes

  • Approved (unanimous roll call votes): Minutes of April 17, 2025 (Director Slash abstained).
  • Approved Resolution 2025-03: Lease of 9350 East 30th Street.
  • Approved Resolution 2025-04: Authorization to hire broker to sell Madison Avenue properties.
  • Approved ADP contract extension (four years).
  • Approved Talk Desk phone services extension (one year).
  • Approved 2025 PTASP revisions.
  • Approved Janitorial services contracts (multi-year with extensions).
  • Approved ISA utility reimbursement agreement ($341,210).
  • Approved Shoulder cleaning contract extension (three months).
  • Approved Reliable Transmission Service contract ($349,000).
  • Approved Task order for Burgess & Niple ($420,000).
  • Approved Design allowance for WSP ($375,000).
  • Finance Report: CFO Bart Brown reported April 2025 revenues over budget and expenditures under budget. The agency successfully sold $125 million in bonds at 4.27% interest, with strong investor demand (10x oversubscribed).
  • The board accepted department reports and adjourned.

Meeting Transcript

You guys ready? We're just talking a little finance community. Good afternoon. My name is Greg Hahn. I'm the uh chairman of the board for the Indianapolis Public Transportation Corporation. And welcome to our May Director's Meeting. It's May 15th, 2020 25. And it's 4 o'clock PM. At this time, we will uh call to order and do the roll call. Bob Fryer, Chief Counsel. Good afternoon, members of the board. Would you please indicate your attendance? When I call your name, Director Slash. Director Quick President. Director Fagan. Director Wilson. Director Gardner. Present. And Chair Person Hong. President. Mr. Chair, we have a quorum. I will note that one member is participating virtually, so all votes taken today will have to be by roll call vote. Okay, thanks, Bob. Next, we're going to do the words and commendations. And that'll be done by our president CEO, Jennifer Pruz. And do we have any? We do. Thank you. Hi, everybody. President CEO Jennifer Pierce. We will start, as always, with our safe drivers list. We have a list of operators who have been recognized for their safe driving for the month of April. I'm going to give them a second to pull that up. So that you all can see the list. The folks on the list received a national safety council patch, pin, and certificate in recognition of their continued safe driving. I always recognize one person from the list. I'm going to pull off Mr. Sanders today. Mr. Sanders has been with us for 11 years, 10 of which he has been a safe driver. So thank you for for your service, Mr. Sanders. Next, we have our May Operations Employee of the Mont, Angela Heitman. I'm going to read a little bit from her nomination. Miss Hipman consistently demonstrates an outstanding attitude when interacting with passengers and fellow operators. Angela's nominator recounted how professionally Angela responded to an accident in which she was involved. Despite the stressful situation, Angela maintained her composure and immediately shifted her focus to calming the other driver who was shaken after her first accident. She approached the driver with kindness and empathy, providing reassurance that everything would be all right. Angela's ability to convey calmness not only ease the other driver's anxiety, but also helped to establish a positive atmosphere at the scene of the incident.

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