All right.

Good morning, everybody.

Hi.

Welcome to the CTIS committee meeting for April 1st, 2026 at 8 30 in the executive conference room.

First, we have roll call.

I'm going to call you card in this.

I mean, you know.

Here.

Here.

And one rain over here.

Okay.

Let's see.

Approval of the minutes from March 2nd, 2026.

Do we have any?

I've got a motion to approve.

All in favor?

Alright, we have no citizens here to be heard on an agenda item.

So we'll go to the first agenda item, which is number 9579, award of contract to Tyler Technologies for implementation of enterprise permitting and licensing solution in the amount of 156,009 annually plus an amount not to exceed 260,100 for a one-time implementation fee.

So what was what's going on?

So this is a pretty exciting project, uh, in my opinion.

Um a couple of months ago, uh committee here had brought up um and and uh a few council members had brought up um uh the inefficiencies within neighborhood services uh based on kind of the lacking technology there.

Um and this was the solution.

Okay.

So in 2024, um you may recall we did a large investment assessment um citywide of our use of Tyler's um ERP system.

It's called EERP, um formerly known as Munis.

And that brought to light a lot of inefficiencies within the community development uh department.

Um and so we did some research, looked at a few different options um of uh software packages that uh could help um increase their efficiency, revamp their business processes, bring everything kind of into modern times, um, get them off of paper.

Um and we did a demo of Tyler's um EPL enterprise permitting and licensing uh module.

And um we found that this is kind of hitting all of the marks for neighborhood services to get them off of their antiquated paper processes out in the field when they're doing their inspections, their rental inspections, things like that.

Um we know that they're bringing paper back to the office.

They've got administrative staff that that is then doing all of the data entry.

Um and so this solution will touch that neighborhood services process, um, but it's also permitting licensing for the entire city, and so that's building permits, um, it's code enforcement, it's um uh business licensing, liquor licensing, uh special events uh middle touch, uh the cultural affairs group.

Um, you know, everybody has seen the demo.

Uh everyone seems to be very excited about what this can do for um all of the different divisions within community development.

Um there are um mobile apps for field workers that'll allow them to in the field make their notes and submit um all of their inspections, um, increasing efficiency like tenfold, right?

Um EPNL integrates right with Tyler's ER key.

Um so um the folks who have to pay for their their permits, um, you know, it it'll all flow through seamlessly.

There's GIS integrations, so the folks who are applying for special event permits um can use utilize the GIS maps versus um you know, maybe just uh a Google Maps or something that is just kind of homegrown.

They can they can use the actual system of records.

So you know, that's that's kind of software in a nutshell.

Do you have any questions about it?

But we all have to um so on the not at the end on the end user, but the the client side or the neighborhood, the residence, right, or the permanent uh would they have like then a username and password and then go in there and view the case.

And there can be communication back and forth between city staff and the resident um to make that an even more efficient process too.

So it's like for the event side and then also for like if you got a home inspection and you know kind of what got seen and what's gotta get checked off or whatever.

Okay.

Yes.

Yeah I think that's that's crucial because that's something we're a lot of people just wonder what you know where am I at what stage is it at or a good that's a good question.

No I it sounds sounds good.

I mean we're efficient though and we can cut time down and we're cut the red tape I guess or we're updating everything so now you so what we how we used to do with for the rental inspections people are the inspector would go in to the house and fill everything out bring it back to the city turn in that someone else does the but it yeah that's correct.

So great I'm for yeah yeah I mean to go on with Amanda has that is to play on that is uh a big part of this project is reviewing their their current processes and hopefully making some major changes in how they are fundamentally doing their jobs every day as well as the software um this is looking to be probably a 12 to 18 month project probably leaning more on the 18 month side um because I know all of you guys are really invested in this we'll give you regular updates here during the committee meetings just so you guys know where where we're going with this and how it's going um but yeah this is uh this is a major change for all of these areas and just how they're gonna do their day-to-day work and things like that could there be potential like certain areas being launched first I would say like you said 12 to 18 months process but like can we say like I choose rental inspection this will be locked but before it's fully that is definitely something that I would bring up during a project kickoff meeting with them is to kind of say hey in order of importance to the city you know um let's let's prioritize the rental inspection program um let's prioritize special events um in there they're really kind of chomping to um to move into a more efficient process too and and so this would uh this would help them too so yeah well that's this is great news and this is yeah this was our last bringing all this up you know we were talking about the events and we were talking about you know how inefficient it is to try to do that and the application was such a crazy process for food traffic you know that I've been talking about the rental inspection process and how to make it more efficient I do have another question though because we're just kind of in this area um with project docs I've been having some not so great returns as far as comments that um the they'll go in and they'll submit you know their information and then you know the the initial whatever plot plat and it will go to all the different um areas and within you know the city for everybody to look at it and make their comments but during the process you know say one division has put in these comments and then it's going to move on to the next one they're not able to see the comments to be proactively working on what the problems might be in one area um and it's just making things bog down so much that they could have even have had put answers in so that when the next group gets it they can be already solved the problems that you know the first group was looking at so it's really extending the process for some of these developers.

So they're it's my understanding that they're not they're they're getting it all at the very end and then they're bogged out with all these questions at one time.

I think from my experience from some other people that had that same issue was the fact that I don't know if it's so much a project docs issue more than a process issue down there.

Where they're not releasing it.

Where they themselves said I'm not gonna look at it until this is done.

And so this this and this is all done I'm not gonna even look at it and then they wait till because they feel like if there's a change there which I think you like you said it bogs things down because it's like well you could have easily answered this question but again it's their process not that it would rather is them that amount I think you're absolutely correct they just don't want to look at it because they're like until I have it all there I'm not looking at it you know I don't know if it's just a matter of because they want to just focus on things that are 100% complete before they move it on.

She's our yeah, I mean you guys probably know just because she's kind of our point person on Project Docs um in the building department.

Um she kind of administrated administers that whole system there.

We'll we'll work with her if I see what that process.

Is there any reason why each department would not want to release the comments?

I mean, if they're they're in the end, they're going to be released, correct?