OPENPUBLICA · PUBLIC MEETING RECORD
Record of Proceedings

Business Session - October 13, 2022 - Hiring, Vacancy Rates, and Right Sizing

City Council Business SessionThursday, October 13, 2022
BodyKansas City, Missouri
SessionCity Council Business Session
DateThursday, October 13, 2022
StatusFILED
Video Record

STREAMING COPY IN PREPARATION — RECORDING AVAILABLE FROM THE ORIGINAL SOURCE

Transcript — Verbatim
0:00

The meeting will come to order.

0:02

Welcome to business session.

0:03

Our first item is approval of minutes for the business session of October 6th, 2022.

0:09

Is there a motion to approve?

0:11

Summold.

0:12

Second.

0:12

Been moved and seconded.

0:13

All in favor indicate by saying aye.

0:15

Aye.

0:16

Aye.

0:17

All opposed.

0:18

Okay.

0:18

So the motion passes.

0:21

I want to give uh props to Councilwoman Robinson for holding down the low numbered districts.

0:27

We appreciate you on your side.

0:29

I might move over there soon.

0:32

All right, presentation regarding open staff positions.

0:51

Well, good afternoon, mayor, members of the council, Terry Casey, Human Resources Director, and with me is Tammy Queen, Director of Finance, and we are going to present on information on the city position vacancies, a little bit of information about the hiring process, and the right sizing initiative.

1:14

So just want to start off with information, just the background information, which is no surprise to anyone.

1:28

Talk about the problems that organizations are having competing for talent.

1:34

And so the city of Kansas City is not exempt from those all those practices, too.

1:44

And according to study by the US Department of Labor, 48 million employees voluntarily left their jobs in 2021.

1:55

So again, it's not just us, it's it's happening all over.

2:00

So how did we as a city arrived where we're at?

2:04

That great resignation is one factor.

2:07

Um that impacts the job market, the job markets, there are positions available.

2:12

You can go anywhere, see now hiring help wanted signs.

2:15

So employees have options, and they are looking at different pay options, competitive pay, different benefits, flexible benefits, the ability to telework.

2:25

So these are things that we as a city are also addressing.

2:28

And then we've also had periods uh below market pay for our city employees in years where we've had limited raises, two percent raises, or no raises in the last couple of years.

2:41

So that also plays into our employees' uh level of job satisfaction morale with the city.

2:47

But again, we have been making um impacts on these.

2:52

We just had the market pay increase that went into effect August 1st that adjusted our salaries for our city employees.

3:00

We've had uh CBA negotiations with all three unions, and we've given them um increases, and then we've also had initiatives like the um administrative regulation that deals with telework, and we've got flexible schedules through our pause uh program.

3:20

So those are some of the things that we are looking at.

3:23

So where are we?

3:26

Um currently there are 5,480, 5,428 positions on the book.

3:34

So of those positions, 4,012 are filled, and 1,416 positions are vacant.

3:42

Uh this does exclude KCPD and any temporary seasonal positions like our summer lifeguards, rec leaders would not be included in our in our position count.

3:53

And so, where does that break down by department?

3:56

There is a slide that talks about some of the different departments, the impact on those departments.

4:02

Um couple of things that you know, just this slide by itself.

4:07

Um, when we talked about this in finance committee, there were some questions about the last time we provide vacancy rates, and that was in February of 2022.

4:16

So that's on here.

4:18

Um talks about how many positions, the total number of positions a department has, how many vacant positions they had February 2022, and then their current number of vacant positions as of the end of September, and their uh current vacancy rate.

4:37

Um this does not include the council and mayor's office, and again, it does not include any of our temporary seasonal positions or limited term positions.

4:45

Uh the thing I would like to point out just from human resources, I can give that as an example.

4:51

In February of 2022, we had six vacancies, and now it's still showing we have six vacancies.

5:00

And so this is why this chart maybe doesn't tell the whole story, because since February 2022, we had six vacancies at that time.

5:08

We gained two additional positions in the budget, which would have been eight vacancies.

5:13

We've had three people, four people leave our department, which now puts us at 12 vacancies, and we've had six hires.

5:21

So we're still right back at six vacancies.

5:24

So there's a lot of change going on in human resources isn't unique to that.

5:30

That's happening to all the city departments.

5:33

And so it's kind of hard to tell a story just by this chart alone and looking at what's happening throughout the city.

5:42

One thing I will point out the health department does have the highest rate of vacancies on this chart, but I did talk with Dr.

5:51

Jones briefly yesterday, and so a number of these positions are uh were given to the health department during the COVID pandemic, high height of it when they were needing the contract tracers and they don't have actual funding for some of those positions.

6:07

She said there's about 60 positions that should not be reflected in here, so that would then reduce what their vacancy rate is.

6:23

Additionally, since February 2022, some of the things that wanted to point out, we've had over a thousand, over 1,100 actually, job openings.

6:32

Um, the job openings we posted positions internally and externally, so sometimes it might be the same position, so it's not that we've had that many actual job openings they could have posted internally and then also an external uh posting.

Discussion Breakdown — Share of Meeting
Personnel Matters█████████████████████████████████████████████70%
Budget Equity Analysis████████13%
Public Safety████6%
Procurement███5%
Procedural██3%
Public Works2%
Technology and Innovation1%
Summary of Proceedings

Business Session - October 13, 2022 - Hiring, Vacancy Rates, and Right Sizing

The City Council held a business session on October 13, 2022, primarily focused on a detailed presentation from the Human Resources Director and Finance Director regarding the city's hiring process, vacancy rates, and a right-sizing initiative. The meeting also included the approval of minutes from the previous session and an announcement of a forthcoming ordinance related to a ballot question.

Consent Calendar

  • Approval of minutes for the business session of October 6, 2022. Motion passed by voice vote.

Public Comments & Testimony

  • No public comments were recorded.

Discussion Items

  • HR Presentation on Hiring Process and Vacancy Data: Terry Casey, Human Resources Director, presented an overview of the hiring process, including steps from PRC (Personnel Review Committee) approval to onboarding. Key statistics included: 5,428 total positions, 4,012 filled, 1,416 vacancies (26% vacancy rate). Since February 2022, the city received 7,403 applications, made 360 hires, added 129 positions, and lost 332 employees. The 10-year average employee count was 4,266. The presentation highlighted improvements such as centralized HR functions, electronic forms, QR codes on job postings, and a forthcoming automated talent acquisition system.
  • Right Sizing Initiative: Tammy Queen, Finance Director, described the right-sizing process, which involves departments reviewing org charts to determine if all vacancies are needed. The next step is priority-based budgeting. For FY24, a 10% vacancy factor (based on normal attrition) will be applied to department budgets, with the goal of eventually reducing this factor as the organization is right-sized.
  • Council Questions and Comments:
    • Councilwoman Parkshaw asked about posting processes, background check timelines, and expressed concern about high vacancy rates in essential service departments (aviation, public works, solid waste, parks). She emphasized the need for recruitment strategies and cautioned against a blanket 10% vacancy factor.
    • Councilwoman Robinson noted the overall 26% vacancy rate and questioned the lack of a specific target for reduction. She requested a report on how vacancies make the city vulnerable and called for clearer communication with residents about service impacts.
    • Councilman Allington (Ellington) asked about the relationship between vacant positions and contracted services, referencing a prior resolution (22002) directing evaluation of contracts for potential insourcing. He noted that the required report had not been provided and requested data on contract costs versus hiring.
    • Councilwoman Shields clarified drug testing policies (only for safety-sensitive positions) and raised a concern about delays in processing her new aide.
    • Councilman O'Neill highlighted the use of temporary labor (e.g., Labor Ready) and the wage disparity between temporary workers and city employees, urging faster hiring to bring them onto the city payroll.
    • Councilman Barnes asked about which positions require PRC approval; he was told that general fund positions and reclassifications go through PRC, but many field positions are exempt.
  • Ordinance Announcement: Councilman Fowler stated he would introduce an ordinance regarding a ballot question (likely Question 1, the 175/125 sales tax extension). The ordinance would allocate 64% of the proceeds ($80 million) equally among council districts, to be distributed via the existing PIAC process, and would be adopted on the same day to allow campaigning with the message of equal distribution.

Key Outcomes

  • Minutes from October 6, 2022, were approved.
  • The HR presentation was received; council members raised concerns and requested additional data, including:
    • A report on city vulnerabilities due to high vacancy rates.
    • Information on contracted services versus vacant FTEs.
    • A list of positions exempt from PRC.
    • Clarification on hiring timelines and temporary worker conversion.
  • The Finance Director will continue developing the FY24 budget with a 10% vacancy factor, and right-sizing plans will proceed with departmental input.
  • Councilman Fowler will introduce an ordinance (same-day adoption) to allocate $80 million from a proposed sales tax equally across districts via PIAC.

Meeting Transcript

The meeting will come to order. Welcome to business session. Our first item is approval of minutes for the business session of October 6th, 2022. Is there a motion to approve? Summold. Second. Been moved and seconded. All in favor indicate by saying aye. Aye. Aye. All opposed. Okay. So the motion passes. I want to give uh props to Councilwoman Robinson for holding down the low numbered districts. We appreciate you on your side. I might move over there soon. All right, presentation regarding open staff positions. Well, good afternoon, mayor, members of the council, Terry Casey, Human Resources Director, and with me is Tammy Queen, Director of Finance, and we are going to present on information on the city position vacancies, a little bit of information about the hiring process, and the right sizing initiative. So just want to start off with information, just the background information, which is no surprise to anyone. Talk about the problems that organizations are having competing for talent. And so the city of Kansas City is not exempt from those all those practices, too. And according to study by the US Department of Labor, 48 million employees voluntarily left their jobs in 2021. So again, it's not just us, it's it's happening all over. So how did we as a city arrived where we're at? That great resignation is one factor. Um that impacts the job market, the job markets, there are positions available. You can go anywhere, see now hiring help wanted signs. So employees have options, and they are looking at different pay options, competitive pay, different benefits, flexible benefits, the ability to telework. So these are things that we as a city are also addressing. And then we've also had periods uh below market pay for our city employees in years where we've had limited raises, two percent raises, or no raises in the last couple of years. So that also plays into our employees' uh level of job satisfaction morale with the city. But again, we have been making um impacts on these. We just had the market pay increase that went into effect August 1st that adjusted our salaries for our city employees. We've had uh CBA negotiations with all three unions, and we've given them um increases, and then we've also had initiatives like the um administrative regulation that deals with telework, and we've got flexible schedules through our pause uh program. So those are some of the things that we are looking at. So where are we? Um currently there are 5,480, 5,428 positions on the book. So of those positions, 4,012 are filled, and 1,416 positions are vacant. Uh this does exclude KCPD and any temporary seasonal positions like our summer lifeguards, rec leaders would not be included in our in our position count. And so, where does that break down by department? There is a slide that talks about some of the different departments, the impact on those departments. Um couple of things that you know, just this slide by itself. Um, when we talked about this in finance committee, there were some questions about the last time we provide vacancy rates, and that was in February of 2022. So that's on here. Um talks about how many positions, the total number of positions a department has, how many vacant positions they had February 2022, and then their current number of vacant positions as of the end of September, and their uh current vacancy rate. Um this does not include the council and mayor's office, and again, it does not include any of our temporary seasonal positions or limited term positions. Uh the thing I would like to point out just from human resources, I can give that as an example. In February of 2022, we had six vacancies, and now it's still showing we have six vacancies. And so this is why this chart maybe doesn't tell the whole story, because since February 2022, we had six vacancies at that time. We gained two additional positions in the budget, which would have been eight vacancies.

SUMMARIZED BY OPENPUBLICA AI
TRANSCRIPT VIA PUBLIC VIDEO
openpublica.com