I now call the August seventh, twenty twenty-five Senior Citizens Advisory Board meeting to order.

Has this meeting been properly noticed and posted in compliance with the Nevada Open Meeting Law?

Yes, it has.

Is that Rachel?

Motion carries.

Are you Rachel?

No?

Okay.

We're going to have to item number five.

We'll hold over till later in the agenda.

Waiting on our speaker.

Item number six report by Gregory Gray, Management Analyst One regarding senior issues received by the Department of Neighborhood Services.

All words.

Gregory Gray, Office of Community Services.

I just wanted to bring a few items to your attention.

Through our care coordination program, we do our best to help senior citizens within the community.

We have had a number of calls regarding tenant rights.

So we have had a number of seniors call in regards to family or someone that they invited to stay in their home, and they are refusing to leave.

So we have had a number of seniors reach out to our mayor, our council, as well as our office directly asking what to do in these types of situations.

If you let someone stay in your home like past, I think it's like past a period of two weeks, they are considered a tenant and they have tenant rights, and you would have to formally evict them from your home.

It is a formal process you have to go through through the court.

You can always reach out to the Southern Nevada Legal Aid Center or the Senior Law Program to help you with the eviction process.

Trying to get assistance to get that person removed from their home, but it is a process that they had to initiate on their own.

They are in their 80s and they are looking to downsize their home due to mobility issues, and they have a son living in the home that refuses to leave.

So we had reached out to Senior Law Project and had them initiate the eviction process, and they decided to forgo the eviction process, hoping to allow their son to find a place to live.

Unfortunately, they ended up selling their home, and now they are in like a two-week closing process.

So now they're having to start the eviction proceedings again, and there's a possibility that they that may not meet that deadline.

So I just want to make sure that we're making seniors aware of certain situations like this because they are happening more frequently.

Um asking about caregiver compensation for them taking care of their families.

And the assumption is when you take on the responsibility of taking care of a family member as their caregiver.

The notion is is that you have the financial means and resources to take care of that family member.

The state does not compensate you for taking on that responsibility.

There is personal care services available through Medicaid.

That is a process and a protocol that you have to initiate through Medicaid.

And if you're trying to get a family member through PCS, which is personal care services, there is a waiver, but again, it's a lengthy process that you have to, and it's subject to approval, and you may not get the approval based on what's available through Medicaid.

There are respite services available through Medicare and Medicaid as well as private insurance that will provide relief to family members that are caregivers, but it is not a uh compensation program that pays you.

Um this is in response to a family member that called her mother is suffering from dementia, and she has taken on responsibility of taking care of her.

Um she has quit her full-time job to make herself available to her mother.

Um, and she is uh neurological patient with Cleveland Clinic, and there's a number of programs and resources available to her, but she's still struggling to find day centers, um, activities for her because she's not so far gone that she needs assistance on that level.

Um so she's also looking to be compensated because she did quit her full-time job.

So that's one of the reasons why we started looking into this situation.

Um we did uh recommend respite services.

There are there are some concerns regarding elder abuse, um theft, um allowing people into the home, monitoring and stuff like that.

So we made a recommendation like maybe have her mother sign up for one of our senior centers and have the caregiver go there with her mother to provide that level of service and respite.

We did advise her that there is not any available compensation program other than through Medicaid, and without guardianship or power of attorney, like they will keep her from accessing her Social Security, which will allow her to have the finances to alleviate some of that financial burden on her end as well as have additional monies to take care of her mother.

So she's trying to get that in place as well because it can be a slippery slope when you don't have those measures in place and reporting in place, which can lead to elder abuse and financial exploitation.

So that's all I have to report at this time.

And if you have any questions, I'm happy to answer them.

Does anyone have any questions for Gregory?

Okay.

And now we'll go back to item number five presentation by Rachel West, CSA, certified senior advisor and managing director, Nevada Advocates regarding advocacy services and resources for seniors, all wards.

If you can please come forward and state your name for the record.

Thank you.

Hi, good morning or good afternoon.

My name is Rachel West.

I'm actually the owner of Nevada Advocates and the managing director.

We have been in business since 2016.

We are licensed and insured, which is important when we're talking about power of attorney and things like that.

We can serve as health care or power of attorney, excuse me, health care or financial power of attorney for any age group.

Basically, we divide our company up into two sides.

We have health care case management, which means that we have registered nurses that will attend doctor's appointments, coordinate medical care, assist with transportation and things like that.

We also have a social worker that's on staff that will help qualify for Medicaid disability, additional resources.

On the financial side, we can service financial power of attorney.

We will help with basic bill pay and things like that because some of our seniors, they're still capable of paying their bills, but because of dexterity issues and things like that, they have a difficult time writing out the check or being able to visually see what's going on with that.

I think that's basically what we do.

We do cater it to each of our clients.

It's dependent upon what their needs are.

We don't have specific hours or things like that that they have to qualify for.

Often we're brought in to help with an emergency situation.

Somebody's being evicted, they're in the hospital and they feel like they're being discharged too soon, uh, things like that that will come in, and our job is to try to fix the situation to the best of our abilities.

Any questions?

Oh, go ahead.

I was just gonna say um Deanna Rear Cameron for the record.

That was a good example.

Do you have maybe some other examples to help the board understand what you do?

And I know you probably just overheard what um the report from Gregory.

So any input on that.

So they can actually sign up through Social Security to become the payee without going through guardianship or power of attorney.

So if the client is incompetent, they can still get a letter of incapacity and take it to Social Security with the client if that's possible.

And Social Security will assign them as the payee so that they will then be able to access the funds.

They have to show Social Security where they're spending those funds at.

So if it's not going truly towards mom, they will have a problem, but otherwise, it is a way around the other two because sometimes by the time we're called in, they lack capacity.

We can't do any financial documents or legal documents because it's not a possibility.

Um often we get brought in when people are looking for placement and where to go, seniors that are at home and they don't know what their options are, uh, and they're pretty overwhelmed.

A lot of them have lived in the house for 20 years and they've got 20 years worth of stuff there.

Uh we will come in, help sort through everything, uh, collect all of the legal documents, birth certificates, social security cards, anything like that, get everything shredded so that it's not going out into the dump and somebody's accessing it, and then the next thing you know we've got issues.

Um, but we often do that.

Uh we just helped a gentleman who had stashed cash all over the home.

Uh, so we did a final accounting of everything that was collected, and that'll be deposited into his account so that we can show where those funds went.

But it depends on what their needs are.

A lot of the times we get called in because somebody's in rehab or the hospital, and they don't really know what their options are.

They don't really understand it's okay to tell the hospital no, that's not a safe discharge.

I can't go yet.

I think the hospitals are doing the best they can, but the reality is they're short of staff like everybody else.

The case managers are being pulled in multiple directions, and pretty much the family's just been giving a list of names with different uh communities or places like that that they can go to, but they have no idea what that means.

So our job is to come in, our nurses will go out and take photos, uh, give them an opinion about what it is.

If we've worked with them before, let them know what kind of community it is so that we can get them in the most appropriate place.

The probably most important thing that we do is update the family.

When they're out of state and they have no idea what's going on with mom and dad, it's overwhelming.

Mom and dad keep telling them everything is okay, but the reality it isn't.

So our job, we can come in and do safety assessments to see if there's a way to keep somebody at home, which is always the goal if that's what they want.

If not, if there's no funds, no ability to keep them safe there, then to find out what the next closest option is for them.

But then we will send updates along the way to to the family.

So, for example, if they see a cardiologist, we would give them an update and let them know what cardiology said, what the recommendations are, and what our opinion is.

Cardiology is going to go by standard of care.

We are going by quality of life.

And so often those don't necessarily coincide.

And so we give the family the pros and cons and let them make the decision while we enforce what it is they're wanting done.

It is a way for clients to stay off guardianship.

Uh, we have one gentleman that was on guardianship almost 10 years, and legal aid went to bat and got him off guardianship if we became involved.

It's now been eight years, I think, and he's still off of guardianship, and we've been able to maintain that with giving him parameters and and things to keep him active and not getting into mischief, uh, which is what was happening before.

Uh Dean Cameron, um a couple of questions.

So when somebody lacks capacity, I mean I kind of know this answer, but I wanted to get it on the record.

Who are you referring to?

So when somebody lacks capacity, it depends on what capacity is missing.

Meaning, if I speak to them and it seems like they have a general understanding of what we're going to be doing, what our fees are and how we can help, then I'm okay working with them directly.

If they have any family members, like just a couple of days ago, I met with a gentleman, he truly has capacity, but I always try to get the family members' information and introduce myself because as an advisor, when I'm working with somebody and all of a sudden a new person pops up in their community, it makes me nervous.

I want to know who they are.

So I always call and introduce myself.

Sometimes that's receptive, sometimes the family really isn't involved and doesn't care for any further phone calls.

But we try to let them know what our role is going to be and how we're stepping in.

If they truly lack capacity and there is nobody that I can have signed documents or things like that, we do take some pro bono cases.

We will often try to step in if we've got the bandwidth to do that to help them get to the appropriate place.

Many times we've worked with the case managers at the hospitals, the client lacks capacity, they're trying to figure out what an option is, and we will work with them to try to find a community or a facility that's willing to accept them.

It just depends on what, like I said, what our bandwidth is.

I think right now we probably have seven pro bono cases that we're working with that we're just not getting paid, but we're trying to get them to the best possibility.

Deanna Rear Cameron for the record.

Um, great minds think alike.

That was my next question is how are you compensated?

How does it work when someone wants your services?

So we are privately paid.

Unfortunately, insurance doesn't cover us.

We are looking at right now becoming a case management under the Medicaid umbrella.

Uh that doesn't mean Medicaid would cover our services, but it would cover us to come in and make recommendations for the waiver program that they've got.

I'm sure most of you that have dealt with this know that Medicaid is very short staff of case managers, and so they have asked us to at least come in in a temporary capacity to see if we can help get some of those waivers out.

The funds are there, but they don't have anybody to approve where the funds are going.

But otherwise, we are private paid.

We don't charge a monthly fee, we don't charge a retainer, anything like that.

We simply charge in a 15-minute increment for the time that we're with the client or doing something.

So our rates are 120 dollars an hour, and then again, we bill in that 15-minute increment.

So often we're brought in when it's an emergency situation.

We will help get everything cleaned up, put a bow on it, make sure everything's working smoothly, and then we just fade into the background.

One of the things that I think is important is our phones are on 24 hours a day, seven days a week.

So if they do call and they get our answering service, it'll say hold for a Nevada advocate operator, and a live person comes on.

They have been instructed.

If somebody says it's an emergency, I don't care what the emergency is.

They believe it's an emergency.

I'm not asking for them to screen the call.

They will patch them through to myself or one of the other nurses.

So especially for power of attorney services, those are important because if somebody goes to the hospital at two o'clock in the morning and they live alone and they're being transported out on a bus, they want somebody to know where they're going and what's happening because otherwise, I mean, even as myself living alone, it you know, it's scary to think that nobody knows where you're headed or what's happening.

We will work with them as well about getting them enrolled with uh foundation assisting seniors.

They have so many programs there that people don't even realize that are free of charge that they can get assistance with.

That's wonderful.

Um I know several things you mentioned, you know, like the patient choice, that's always an issue.

I have a case that just went to Secretary of State through my hands for that, uh, going to group homes, etc.

So I love what you do, and I've known of you, but we've never met.

And I have sent so many people to you, but because of our crazy schedules, but I do know one thing.

Um, does anyone have any questions by the way for her?

Go ahead, David.

Uh David Till's award four.

Uh you said you notify the family so they are aware of what's going on.

After that point, is there anything done to see if the family has done anything as a follow-up?

So it depends on the family.

A lot of the folks that we work with are out of state.

Uh some of them, like we've got a client right now that the family member is in state, but the family member works, they have kids, they've got a marriage that they're trying to deal with so often we're brought in to try to take some of the stress off of the family member that's trying to carry the weight for everybody.

Um, the other thing that we do is try to get them back in the role of family rather than caregiver or caretaker.

You know, there's a big difference when you call mom and say, How's your day?

How was Jeopardy?

What did you do today?

Who did you talk to?

Versus, did you eat?

How much did you eat?

What did you eat?

Did you go to the bathroom?

Did you take your medicine?

And often it causes a big wedge between that family member and the client.

We keep the family engaged as much as we can, but we base it off of them.

I've had clients that their family have told me, listen, unless they pass, don't call me.

I I don't need all the details.

It's unfortunate, but it's the reality.

I have other clients that want to know every single detail.

Uh we've got several that we we probably communicate with them 10 or 15 times a day, and it just depends on what their needs are.

Um, unfortunately, sometimes they want to be involved and sometimes they don't.

Does anyone have any questions?

A comment to share.

Yes, absolutely.

Nicole Graham Ward one.

Um I will share.

Rachel and I actually have worked together, kind of another example of how her um company works well.

Um I had a patient uh resident family member that was out of state, but their POA was not comfortable making those decisions.

So I coordinated with Rachel West and her team, and they did a great job of just helping them support, even though they're not the family, but they are now this POA, and what does that mean?

What does that look like?

It's a whole nother level, like she said, that wedge and just taking on that whole responsibility is hard for those loved ones and those POA, they're like, I didn't think it'd be this way.

They never thought to this capacity sometimes.

So it's great to have that other advocate there for those families.

Thank you.

I appreciate it.

It was wonderful working with you as well.

Um, I think sometimes there are so many dynamics that go on.

Uh we've had siblings that had restraining orders against each other that we were trying to deal with the family member and and what needed to be done.

So we often buffer that dynamic.

Um we've got old childhood, you know, they took my toy, mom was you were mom's favorite, whatever it may be.

We often kind of buffer that.

We let all of the family vent and and yell to us about what they want done, and then we try to find a path forward that everybody can agree upon.

But it is often a balancing act of trying to figure out you know, you've got siblings that are at odds about what they believe mom wants.

And often they're not really paying attention to what mom's saying, unfortunately.

So we try to rein all of that in and find a better foot forward for them.

Deanna Rear Cameron for the record.

I'm working on the application right now I just met with them a few weeks ago and agreed to to give it a try and see how we can we can help we have four registered nurses that are on staff and then our social workers so I think we'll be able to help make a dent and some of that that's going on but yeah they've got the funds there's just nobody to recommend the funding and we get calls I mean dozens of calls every single day of folks that really have no options they they don't know what else to do.

Absolutely and we are uh Deanna Rear Cameron for the record and that's one of the things uh we discussed today is getting some work groups to get it out there uh so that people understand there's funding we just need the people to be able to apply and get it out there and the wait lists are long so getting you know case management and everything in place I mean there's there's a whole level to this but anything that can be done is great I'm just grateful you're stepping up because you're the perfect person for it first of all thank you I do have a comment as well there was a case that I basically kind of got started and I don't even know if you know that I was involved in it and I found out you were involved which I was so glad that you were uh referred to um by an attorney's office that I work with closely and this is a woman in um Henderson and we were there doing our thing with my husband and I and I'm very close with a lot of the older adults and their friends her friends came to me and said her daughter is trying to pull some things she has POA and she's trying to claim that her mom is not fit and has walked in her house and is just going through papers and kind of trying to take over and I I know I know her mom and I know her mom is perfectly fit in fact more fit than I am on my my bad days you know and so that really bothered me so I got the process started cried with her told her I I'll be there I'll you know be her backbone through it and it was kind of interesting because then you know once the attorney got a hold of it and she sat down with them well I don't want to redo my POA and who's gonna be the person and I don't know I said you know what let everybody talk you through it you know she wasn't sure about spending the money again and I told her if you truly feel you are being threatened it is the best thing you can do to spend that money there are people who do not have the money or resources that are going through this so you you know I told her to be grateful and move forward and she did and then you ended up in the process and between all of us changed and she's safe she was having to get the restraining order like you talked about obviously we're not mentioning names for obvious reasons and she uh she said the day that the court was going to sign off on it she left her house with all her papers and walked to the attorney's office because she still did not feel safe after all the things that were in place.

So I say all that to say thank you so much for what you do.

It takes a village and when the village has you in it I know things are going to happen.

So thank you.

Well and it does and it's one of the first things I usually tell clients that are calling for POA services is we are licensed and insure we do have fiduciary coverage because it's fascinating to me they're nervous about it but they won't ask because they don't want to offend and I've seen so many instances where they've brought in other people that were not professional POAs and it's not ended well it has not gone well and they wait hoping things will resolve and by the time something happens and they're no longer capable of signing documents that's when they want to make the change and it's unfortunate because at that point I mean we get calls all the time from the hospital the case managers the social workers they want us to step at as POA but the client lacks capacity and at that point there's nothing I can do.

I can help fix the situation as best I can but I I can't take I can't take over so I always tell the clients that call us whether you sign up with us or somebody else sign up.

Make sure you get the documents done please don't wait and and they call all the time oh I'm doing great now I figure in five or ten years I'll do it I mean we don't know what's going to happen tomorrow.

So true so true.

Does anyone have any other questions for Rachel?

I would like to ask if you could for the record for anyone listening on YouTube and for any of the board members if they would like to take it down how someone can contact you for your services.

And our office number is 702 75005.

And I encourage anybody, even if it's a question or things like that, that's what we're there for.

If funds are an issue, give us a call.

There may be something we can do, or we can at least help get you in the right direction.

Thank you.

I greatly appreciate you taking the time to come today.

Oh, thank you.

Thank you.

Item number seven report by board members regarding senior issues and events within their council wards and at large, all wards.

And for ward one, we have Vice Chair Nicole.

Nicole Graham, uh, Ward One, no reports at this time.

And next we have Ward 3, Jennifer Drum.

Good afternoon.

Um I wanted to recognize NM construction, LFP restoration, and the Home Depot.

They all came together in conjunction with the Department of Neighborhood Services.

Thank you, the SHIFT team, because a senior couple with low income was receiving some code enforcement um reports or that they needed to clean up because their fence had caught fire.

So these companies came together and they repaired the fence for the senior couple.

So Department of Neighborhood Services amazing with everybody to get that fixed for them.

Then attended National Night Out, and I was really happy to hear today that we were talking about the Southern Nevada Senior Law Program because I attended a meeting at one of the um senior uh facilities where they were there talking and presenting uh about their services.

So it's a it's a great organization that can help should any of our seniors need um legal advice.

So that is uh that's my report for ward three.

Thank you.

Thank you.

Ward four, myself, uh Deanna Weir Cameron, and I have several things.

I'm always working on so many.

I did attend the first Tuesday at Sun City, and David was there.

I'm gonna let David speak on that because he is a resident of Sun City, so that makes sense.

I uh actually find myself obviously I get a lot of calls, but what I find myself doing even more and more, and I know I've mentioned it before, and I think it's a great place for those of us on the board or even in the industry.

I'm on the next door app watching, and I cannot believe how many people are posting in a next door neighborhood app about needing services for loved ones or for themselves, and sometimes even giving out some kind of private information.

Uh so I immediately get involved because some of the comments, one of the recent ones yesterday was a daughter of a mom with dementia that was worsening, so she's going to move her mom in.

And she was asking people on the neighborhood app how to get a POA.

You can imagine what the comments were like for those of you that are in this street.

Get a notary.

Um so my heart sank, and I immediately made a comment and let her know to go to her messages, and then I messaged her, and that's the common thing that I do.

I must do that at least once or twice every day now, is getting to be the place to to find this.

And I encourage any of you, I mean, if nothing else, just give our care line.

You know, if you're not really sure about resources, ask myself, Nicole, uh, Rachel, you have her information now, anyone, so that we can get the information out because the level of disinformation is just scary, and everyone means well, but they don't understand that they could be sending someone down a very detrimental path, as we've just heard from the case studies, etc.

So I highly encourage you if you're not on there, get on there and just look and make sure you get the notifications.

Um, you know, yeah, you'll get the emails, but it shouldn't be too overwhelming, and you can just delete delete whatever doesn't pertain.

But there are people out there that need us.

So I highly recommend if you get just find even a small amount of time, and that doesn't mean you have to get in big conversations with them, just get in there, send them somewhere else because it seems to be the place right now.

Uh I get the usual calls all the time about housing, utilities, the same thing always, and food and foods coming up a lot again.

Um, obviously, because we're gonna have some changes in funding and everything, so moving forward, that may be an even bigger issue.

And then the other thing that I'm getting a lot of that I only usually get a few is a lot of people that are not happy at their skilled nursing or they're not happy at uh whatever location they're at, whether it's with a family member or whatever.

I'm getting a lot more of those.

Uh and of course, that's when I get the proper agencies, whatever have you involved, or I'll give them Rachel's number, because if if they're sitting at home, that you know kind of bothers me on what information they may or not be getting.

Um I was happy though to see that with our umbudsman, we only have what they call 10% vacancy now.

So they are really getting out there, and it's amazing how they covered at least 85 to 90 percent of all of the different facilities in June and July, and that is amazing.

And I'm hearing it when I'm in the skilled nursings because I'm hearing people say my voice is finally being heard, Dean.

So and so is here.

So that is good.

So the Ombudsman program has a lot more staff now, so that is a great referral.

Great referral because they do have the staff.

Um anyone looking at Medicaid or talking to you about that, the wait list is still quite great.

I mean, you know, it's gonna be three or four months before a case gets through, but they they do have a vendor that helps, and things are getting better and they're looking at more, so that's good.

But always when someone's talking to you about resources or anything, just make sure and let them know they have to go through the process.

They can't circumvent the process, it's just not gonna happen.

And to be prepared, even with the eviction uh that Gregory brought up, it's the same thing.

I've had people on the neighborhood say, Hey, I want to get rid of this family member, and everyone's just telling, well, just kick them out.

And it doesn't work that way.

If they've been living there for a long time, there is an eviction process, so you don't want to just sit and think about it for a while because that's only gonna take it longer.

So I think it's good right now.

What I'm seeing is we just need to get information out at all times.

Uh so when you hear someone talking about it, please make sure you give them whatever it is you can.

And once again, even if it's just our care line, I don't mean to say just because there's a lot of things out there, that's the only reason why I said that.

So I will leave it there for now.

And next we have David Tilser Ward 4, Sun City.

Uh David Till's award for.

Uh I have a bunch of uh good information, happy information.

Uh it's been a while uh in Sun City, which I oversee in addition to the rest of Ward 4.

I put a lot of my emphasis on Sun City.

Uh going back in May, we celebrated something we called one community, which was to count your blessings and respect everybody else's differences.

Uh over 400 of our residents showed up.

Uh it was a standing room only crowd.

And uh we had guests, we had uh the mayor spoke, as well as the Nevada Lieutenant Governor, and uh we had singers, we had choirs.

Uh if any of the members here are interested, I have extra programs if in their wards at some point they want to try to do something like this.

It was a great success.

We had snacks afterwards, everybody was uh really happy about that.

Uh at the end of May, and on May 29th, we did our Knox Box program that's K N O X, and that is a security program where uh you put your uh front door key in a secure box mounted to your security door on your front door.

Uh we had also almost 350 people show up.

Uh some could qualify for the free block box plus free installation.

Uh many people took advantage of that if they qualified for it.

Uh Sun City Summerlin is the first residential area in Nevada to get that.

It's a test program.

Uh, through June, almost all of the Knox boxes have been uh set up and put in place.

Uh the fire department would call you, they would give you a bunch of different times, whichever was more convenient.

Uh a fireman would come.

The first thing he would do was make sure the extra key you were giving him opened the front door.

Uh that had a lot of issues where it didn't.

So had that key been in the box and it didn't open it, it defeated the whole purpose.

Uh the thought behind this program is if you call for an emergency and uh EMT or fire has to come, they break down your door.

And if they have to take you somewhere, the door is open, your home is open to anybody.

This, once they know you have the lockbox, the Knox box, uh, they take your key, they open your door, they do whatever they need to do with you.

If they have to take you somewhere, uh, they take the key, they close your front door, they lock it, it's secure, and they take you where you have to go, and they put the key back in the box.

So it is a huge expense saver, and uh everybody has been really happy with it so far.

Uh at some evening in uh October, we will be having another event.

Uh it's being sponsored uh by the the um our uh city councilwoman, and uh she was there, and like I said, it was a huge success, and we're assuming the one in October will also be uh a huge success, and we want to get as many homes in Sun City done.

You must be a resident of Sun City to apply and get this at this point.

At a later date, hopefully it will go out to others.

But right now uh it is just for us.

Uh on July 4th, Sun City had a golf cart parade.

Um we had over 60 golf carts decorated with flags and floats.

We had everything going on, and then a barbecue after that, and it was a great thing.

If you notice everything we do in Sun City that I'm mentioning, happy, positive, uh bringing everybody into the community, and uh we feel that is that is a really good thing.

Uh July in Sun City has been a little slow.

Uh people travel.

Uh when the temperature hits 140, people send to stay in the houses, so we don't really have a lot of things doing.

Uh in August, uh, two nights ago, as the chairwoman said, uh we had um our Tuesday night with the uh Summerlin command.

Uh the topic was to explain to us about the communication system and the different numbers to call and what will happen, how long you have to wait, if you have to wait, where you will be forwarded, how quickly someone will come to you.

And again, it was uh very informative.

Uh the one thing I do want to do is I want to get the information out about these Tuesday nights a little sooner so we can get more people out of a community of about 14,000 residents.

Uh we had less than a hundred people show up, and as good as it was, uh we'd really like to get more.

So uh we're gonna try to come up with some way to, when it gets closer to that date, let these people know a week, two weeks before, let them know a few times that this thing is coming, and uh hopefully we'll get more people, and it can only help.

It's good information, and that covers me up until Tuesday evening, and now it's Thursday.

So I think I've covered everything.

If I if I could just take one more quick minute about something, and that is uh the word in Sun City has been getting out that I am involved in this board.

Uh there was a woman that as soon as she heard I was on the board, she came over to me and she goes, I'm glad you're working for the city.

The city dug up the street in front of my house three weeks ago, and they left a big pile of dirt right on the side of my driveway.

And it's been there for three weeks, and nobody's come and done anything.

Can you do anything now that you're running the city?

I said, let me see what I can do.

I don't know what to do.

The next morning she calls me, she goes, David, you're a genius.

The truck was just here, picked up all of the dirt and swept the street.

Thank you so much.

I said, I do what I can do.

So dumb luck on on many occasions, but it worked well.

I made her happy, and and it worked out.

So let's forge ahead on to the rest of August, September, and through the end of the year, and just make things better.

Thank you.

Thank you, David.

And uh just one thing, uh Deanna Rear Cameron for the record, I wanted to clarify too uh with the Knox box and the legislation and why this is so important, because with legislation, they can no longer tear down that door unless they have a visual.

They have to have a visual.

And if there's no visual, they can't do anything, and somebody could be in the other room.

And that's why it's so important to have your uh emergency medical systems that actually have a directive on how they can get in, a hidden key, you know, whatever, or to have a knockbox so that they can do that.

So people can get boxes, there are various different boxes and things you can get, even if for now, until knockbox opens up, you know, other places, you can get different boxes at Home Depot, etc.

It's very, very important for people to understand that door will not come down unless they have a visual.

And if they have no other way to get in, you can see where that can be a problem in something that is a true emergency to save a life.

So I'm going to put that.

And then I also want to say, you know, it's it's so fun because the mayor uh will have an opportunity to put people in different words.

And it is amazing to be able to have somebody write in Sun City instead of me being just outside of it, because I get a hand on the posts.

I have a lot of older adults that I know and I hear from all the time.

But this man came in and just dove in.

I want to make sure that I put that out to you.

I've I'm just so impressed with David because he just got right in there and he'll be texting me, hey, I need a resource, and I love that because he doesn't just let anything slide.

He wants to help everybody.

He's told me about companies that are not so great, so I can get with Secretary of State.

And I think that's what we're here for, right?

I think that's amazing.

So you all do so amazing, but he's new, so I wanted to point that out that he came in, you know, head first.

So thank you, David.

Thank you.

Okay.

Perfect.

The board members.

If you want to give me one and I'll make sure and give it for the record.

Uh, David, Deanna Rear Camera for the record just stated that he does have flyers on this initiative.

Um, and I'll put one over here so we have it for the record.

And we'll pass them down.

Can we take a picture of it?

And next, we have member Charles Lee, Ward 5.

Hello, Charles Lee, Ward 5.

Um I have one concern from uh the senior said, Do little uh effective uh September 1st, they'll be chosen an additional ten dollars to use the fitness room.

And uh a lot of the members saying they can't afford it or and they don't have transportation to go somewhere else.

So they you know, trying to figure out why is this additional ten dollars being served on them.

It's no instructor that's in the fitness room, and they're trying to you know figure out why would they have to pay that?

And you know, if we can get an answer on that, you know, I can let them know.

Right now.

Thank you.

Uh Deanna rear camera for the record.

Um, Gregory, do we have a way to look at that and see just to give an answer as to why just so we can that way Charles can assimilate that information to them.

And next we have member Caroline Mos in Ward Six, and welcome back.

Thank you.

Thank you, it's good to be back.

Uh, thank you very much.

And excellent information coming through today.

Um, I'm actually uh because I was kind of late up uh with medical issues, I'm now back.

So I'm actually looking forward as opposed to as many things that everybody has done such a wonderful job with.

Um just a couple quick things.

I'd like to just mention some uh upcoming events because a lot of times people uh particularly the seniors that I did been have been in contact with many times.

I can remind them, remind them, remind them to go on and get the newsletters, but people don't seem to do that, and then they say, Oh gee, I would have taken part in that.

And okay.

So if for anyone listening, uh hopefully there are people listening, um, or if anybody here wants to spread the the the good word.

August 16th at the BLM office, uh 4701 North Tory Pines from 10 to 2.

There's going to be a decoration of ornaments.

What kind of decoration of ornaments?

Oh gosh, it's because Nevada's going to be uh have for the first time have the Christmas tree.

So those ornaments they're starting now to decorate those ornaments, and it would be really nice if um our seniors and any of our our uh residents get together and have a good time decorating ornaments uh for the Christmas tree and have them head off to Washington.

Um for future reference, and this is in in Nicole's area in ward one, the campus for hope uh had um they're groundbreaking.

I'm not sure what the time frame is on it, but it is uh for our unhoused uh community.

There will be 900 residential beds on-site serv on-site services, and many, many wonderful things.

So it can't be um too long until that gets gets up and running.

Um can't be too soon either.

We certainly need that.

Um a reminder, uh kind of follow up on David, excuse me, on David and Dean.

uh had um they're groundbreaking I'm not sure what the time frame is on it but it is uh for our unhoused uh community there will be nine hundred residential bids on site serv on site services and many many wonderful things so it can't be um too long till that gets gets up and running uh can't be too soon either we certainly need need that um a reminder uh kind of follow up on David excuse me on David and Deanne First Tuesday um I've attended first Tuesday many times um when it's at the Northwest Center on Cheyenne which is just a little closer for me a little easier if I don't have any um conflict uh with my schedule but one of the things about that is um it's always the opportunity to meet the city marshals hear about and ask about the police activity they do give you some wonderful uh statistics and you have the opportunity to ask many many questions we do have um a new representative because we lost uh well I shouldn't say lost but sort of did our uh other marshal um also that the Las Vegas uh metro police needs your help um from everybody in the community to report nuisance and party homes that are in their neighborhood uh best way to report them is through calling 911 a lot of our seniors um are s uh excuse me do hear hear the noise and are bothered by that so if you know of anybody or hear of any uh area please remember to do that um now I'm gonna step out of the city and something that I've walked into um is is the county there are a number of things that I found over at the assessor's office when paying my taxes and that I thought would be good for all of us I have these to pass out there's a subscription you can subscribe now for it's called uh recording notification service a lot of us uh see on the news oh not the news on just ads rather about oh you know uh somebody's uh signing in and changing your uh your home your assessments or your home you all of these kinds of things and you have to pay for those services well we have through the recorder's office we have a free service which pretty much serves the same purpose so if you're concerned about um your property your parcel number being listed and somebody taking over uh your your um your your dot well your document for your for your deed for your home and you may not find out about it too soon so this is a free service so you don't have to pay and these I have this one for Gregory as well uh and pass them out for us but if you're talking to anybody remind them that there is a free service that they don't have to pay for well excuse me also along the line while I was over there I have some other things that I picked up.

Gee they have a lot of little pamphlets over there one is called property owner information and it's uh under the name of Brianna Johnson which who is our county assessor and another one called the Nevada Homestead Law of people have heard about homestead and they go I don't know what that is well this is a little explanation um and then the recorder's office um I had to change the deed on my house and uh that's how I wound up in there but there's some general information on the recorder's office and there's also a really good one don't be a victim of mortgage and foreclosure fraud.

So these things are all available and I'd like to just let people know that they can get them through the assessor's office which is um of course I should know the address but I don't let me uh yeah here it is I think it's uh 7220 Bermuda Road Suite A Las Vegas and the phone number over there is 7024860782.

So if you're not in the area just contact the assessor's office the recorder's office any of them will direct you to any of those excellent services.

So thank you very much.

Thank you.

Item number eight discussion regarding next steps and future meeting topics of the senior citizen advisory boards or excuse me board awards the first thing I want to discuss is uh we will not be meeting in this room next month.

So I definitely wanted to bring that to light it has been in emails to us and at the top of the agenda and I think what we're gonna do for the next meeting you'll get information on it is we'll meet in the lobby so that we can all go to our our new area together.

That way it'll keep the questions down of each and every one of us contacting Gregory say where am I going?

Where am I going?

So that will be starting for our next meeting in September first Thursday.

So I think it would be great for next step for us in our individual wards to just get out there, find the events and your awards.

We can go together to each other's wards and just get out there and listen and learn, uh, know your resources so that you know you at least have an idea of where you're referring people to.

We can only have one speaker a month, so we're only going to get so much information, so that's how you get the rest of the information.

And does anybody else have any next steps they'd like to suggest or any future meeting topics other than the ones that we have the running list of already?

Okay.

Item number nine, citizen participation.

Public comment during this portion of the agenda must be limited to matters within the jurisdiction of the board.

No subject may be acted upon by the board unless that subject is on the agenda and is scheduled for action.

If you wish to be heard, come forward and give your name for the record.

The amount of discussion on any single subject as well as the amount of time any single speaker is allowed may be limited.

Do we have any citizens per thank you?

Come forward and state your name for the record.

All right, good afternoon.

My name is Magda Asentio.

I'm with Handyman Ruben, and I'm here just to introduce the company I manage with my husband.

We have uh it's maintenance and repairs.

Um we recently did some work with Caroline, and she was very happy.

And um, we will like to be a resource to the senior community and offer our services.

Um we can be reached by email or phone.

Our phone number is 702 350 8423 or by email, handyruben 702 at gmail.com.

Um, and yeah, we've just been in business for a couple of years, but it's uh community we want to you know help out.

Uh we are a small business, but we understand that a lot of times to let random people into your home is hard.

But we have a lot of re you know, referrals and people are very happy with our service, and we're fair and competitive.

We don't try to charge so much, but just want to be out there to help our senior community.

Any questions.

Carolyn Mosden Ward 6.

I can speak from personal experience that I've dealt with Maggie and uh her husband Ruben, and and it was kind of by chance.

I had asked around um neighborhood, uh there's lots of handy men out there, lots and lots and lots.

Everybody says that they can do things, and sometimes they don't.

Many times they don't.

And um, for people who are living alone or people who are older, uh having people come into your house is a little bit can be disturbing, can be dangerous.

So consequently, finding a per uh people who you would trust or recommend or refer uh is a very hard thing.

And uh I always uh encourage people to check references, um again, ask around, do as much investigation as you can beforehand.

But um the good news is that the city uh and neighborhood services and Gregory Gray, um all the flowers, the the we have lists of uh the shift department shift group who can assist with giving out resources.

Now, the biggest thing that I have found, and in pretty much all of our our uh our referrals, is this kind of this a division between those people uh and those groups or organizations that are income restricted as opposed to those who not necessarily have lots of funds but have the opportunity to be able to pay and very often you get closed out if you're not on an income uh within the income restriction.

Uh there are many groups that you know wonderfully help uh for those people who totally need it.

But there are many other people who just kind of fall above that line or someplace um above the line, and uh it's hard sometimes to find the proper uh resource.

So um I would recommend uh one thing uh uh basically use the shift program now that I know more about it as well.

Uh but in addition to that, I'm going to try to work with Gregory uh to see if I can understand better uh between the income restricted areas, because there's a lot of resource papers out there.

So if we can maybe make some divisions on that and identify a little better who's who's who uh who we would recommend and uh who who would fit into each individual's needs.

So everybody the reminder of the new location for our meeting.

Yes and for the for the board we're gonna meet in the lobby and we are now adjourned.

Thank you.