Senior Citizens Advisory Board Meeting - November 6, 2025: RTC Paratransit and Senior Transportation Services
Senior Citizens Advisory Board Meeting - November 6, 2025
The Senior Citizens Advisory Board met on November 6, 2025, at 1 p.m. at the Civic Center public meeting room. The meeting featured a detailed presentation from the Regional Transportation Commission of Southern Nevada (RTC) on paratransit and senior transportation services, followed by board member reports and discussion of future topics.
Consent Calendar
- Minutes Approval: The board approved the final minutes of the regular meeting of October 2, 2025, by unanimous voice vote.
Public Comments & Testimony
- No public comments were offered during either the agenda-specific or general public comment periods.
Discussion Items
- RTC Paratransit & Senior Transportation Presentation: Antonette Braddock, Senior Director of Paratransit and Specialized Service for the RTC, provided an overview of services. Key details included:
- Paratransit: Eligibility-based service for individuals who cannot access fixed-route buses. Over 20,000 individuals are eligible valley-wide; 10,000–12,000 actively ride; about 6,000 rides are provided on weekdays. Service area covers nearly 400 square miles, 24/7 including holidays. Cost is $3 per ride (flat fee; $6 round trip). Rides must be booked at least one day in advance (up to three days ahead). Customers can use a 30-minute pickup window (25 minutes before to 5 minutes after the scheduled time). No-shows are tracked via a points system, but the RTC does not leave customers stranded. Subscription service is available for recurring appointments.
- Senior Services: 13 "Silver Star" loop routes serving low-income senior communities, operating two days per week (8–10 hours per day) with a 50-cent fare (donation-based under an ADSD grant). Non-dedicated service providers (UServe and Silver Ride) offer same-day rides at the same $3 paratransit fare when booked through the RTC; direct booking may cost more. Fixed-route bus service is free for paratransit customers and $1 for seniors.
- Technology: Current mobile app and call center; a new app and account-based payment system will launch in Q1 2026. Onboarding includes training on all options.
- Airport Service: Paratransit drops customers at the airport’s zero level; drivers do not handle luggage. Customers with mobility needs should coordinate with the airport separately.
- Temporary Certification: Available for short-term disabilities (e.g., after surgery). Service animals are permitted; personal care attendants ride free; companions pay $3.
- Board Member Questions: Board members inquired about service expansions, the point system, pick-up procedures, and outreach events. Chair Cameron noted that top constituent concerns are housing and transportation. A member highlighted that stricter license renewal rules for seniors may increase demand.
- Neighborhood Services Report: Gregory Gray reported no new senior issues to bring forward.
- Board Member Reports: Ward 3 announced a senior luncheon on November 21 from 12–2 p.m. (reservations: 702-229-1515). Ward 4 reported attending Metro-related events. Ward 5 reminded seniors to be aware of scams during Medicare open enrollment. Other wards had no updates.
- Future Topics: No new discussion topics were proposed. The next meeting is scheduled for December 4, 2025, at 1 p.m.
Key Outcomes
- The board approved the October 2, 2025 meeting minutes unanimously.
- The RTC presentation was received with appreciation; Chair Cameron plans to coordinate future outreach at community events (e.g., First Tuesday) and requested updates on the new app and funding.
- No formal votes or policy changes were taken.
- Meeting adjourned.
Meeting Transcript
I now call the November 6th, 2025 Senior Citizens Advisory Board meeting to order. Has this meeting been properly noticed and posted in compliance with the Nevada Open Meeting Law? It has. Thank you. Would the Deputy City Clerk call the roll, please? Chair O'Rearch Cameron. Present. Vice Chair Graham. Excuse Member Galotti. Member Mosdeen. Present. Member Drum. Present. Member Lee. Member Tilzer. Excused. Member Young. You have a quorum. Thank you, Deputy City Clerk. Item number three, public comment. Comment during this portion of the agenda must be limited to matters on the agenda for action. If you wish to be heard, come forward and give your name for the record. The amount of discussion as well as the amount of time any single speaker is allowed may be limited. Seeing and hearing none. Do we have any changes or a motion to approve? Member draw my motion to approve. So we have a motion to approve the final minutes of the regular meeting of October 2nd, 2025. All in favor. Aye. All right. As you sit, if you could just state your name for the record, please. Thank you. Absolutely. Good afternoon for the record. My name is Antonette Braddock. I am the senior director of paratransit and specialized service for the RTC or Regional Transportation Commission of Southern Nevada. And so this afternoon, I'm just gonna tell you a little bit about the services that we provide at the RTC. Certainly it will not be all inclusive, and I look forward to questions or comments after I share with you what we do. So at the RTC, we are the Regional Transportation Commission that oversees all of the transportation in Southern Nevada. And so what that looks like is we have our fixed route service or the city bus, depending on what you call it, the the really big buses that kind of shoot up and down the road every day. And part of that is also a comparable service for our paratransit customers. So uh when we think about paratransit customers, it's not specific to age or um visual disability. It's just anybody who, and I'll talk to you a little bit about how people become certified, but anybody who would be eligible for a paratransit service, which is basically anybody who can't access our fixed route or our transit services. And then in addition to our fixed route and our paratransit, we also provide several senior transportation services for which is specifically for seniors throughout the Las Vegas Valley. So first of all, I'll tell you a little bit about our Paratransit. So Paratransit is a service that um individuals must be eligible for. So it could be a senior, it could be a teenager, and everything in between. We certify based off of medical condition, although we are not doctors, so we don't make medical determinations. We really just look to see whether or not they can actually access the fixed route service. And once someone is paratransit eligible, then they can use our paratransit service throughout the valley.
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