OpenPublica

Accountability starts with access.

© 2026 · Filed for the public record

Use casesAboutAPIPrivacyTermsLinkedIn
Home/Lee, Massachusetts/Selectboard & Town Boards
OPENPUBLICA · PUBLIC MEETING RECORD
Record of Proceedings

Lee Select Board Forum on Eversource Smart Meters - March 23, 2026

Selectboard & Town Boards — Monday, March 23, 2026
BodyLee, Massachusetts
SessionSelectboard & Town Boards
DateMonday, March 23, 2026
StatusFILED
Video Record
0:00 / 3:03:57

Original source
Transcript — VerbatimClick a timed line to jump · ⧉ to share it

Speaker numbers apply only to this recording. Names come from transcript evidence. “Possibly” marks uncertain attribution.

Speaker 1

0:00

Welcome and and uh I guess I'll call the forum the

Speaker 2

0:05

order here

Speaker 1

0:06

and uh for those of you hang on one sec.

Unassigned speaker

0:14

Uh

Speaker 1

0:15

for those of you who don't know me, uh my name's Sean Renier.

0:18

I am the uh chairman of the Lee Select Board, and over the last couple months or so, we've had uh quite a few um people in town and out of town come to us with some concerns and some um uh just just wanting to know what's going on with these smart meters that Eversource has started to, and I'm not sure if they've finished yet, but in Lee, at least they've started to um switch out these meters for um these the old meters for the new ones.

0:53

And um with that discussion that we've had as a town, we decided to bring an Eversource um representative here tonight and a couple other people to give uh give us some information, tell us about these smart meters, what's going on and everything involved in them.

1:13

Um with all that said, um I will get the the ball rolling with our first presenter from Eversource, and this is Jared Lawrence.

1:24

So thank you for coming with uh coming here, and you need to you need to plug this in.

1:30

So let me switch this out for

Unassigned speaker

1:31

you.

Unassigned speaker

1:33

I

Speaker 2

1:33

hope

Speaker 1

1:34

you think this

Unassigned speaker

1:34

is when

Speaker 3

1:48

I did this before, it took about oh, I was much much quicker this time.

1:52

I guess it got much more.

Speaker 4

1:54

Yeah.

Unassigned speaker

2:02

All right,

Speaker 3

2:02

we're rolling here.

2:03

Well, thank you everybody for coming out tonight.

2:05

It is a a real privilege to be here.

2:08

Uh my name is Jared Lawrence.

2:09

I'm senior vice president and chief customer officer at Eversource, and I love talking about smart meters, and as we kind of go through this, I'm gonna explain why.

2:17

So, really, it was uh, even though my office is about two and a half hours away down in in Westwood at the other end of the uh of the turnpike, um, I was actually looking forward to this meeting the entire drive up because again, I really am excited about smart meters.

2:30

And I want to tell you why I'm excited about smart meters.

2:32

Um in the utility business, every day we come to work investing in things to make our service to you more reliable, better performing, etc.

2:43

But most of the things that we do, you can't really see.

2:46

It's usually you know modernizing a piece of equipment that's just gonna that needs to be replaced, or we're upgrading a little piece of technology that you're not gonna see.

2:54

Smart meters are one of those few innovations in the utility space that um you immediately will see direct benefits.

3:01

You will immediately see a transformation in your utility experience.

3:04

And for that reason, that's why I'm so excited about this, and it's it's one of the reasons why I joined Eversource four years ago.

3:10

One of the other things I'll talk about is that um I've been in the utility business for 24 years.

3:16

For the uh prior to coming to Eversource, I was at another major utility where for four years I was responsible for eight million of smart meters.

3:24

And um and just the the amount of of uh you know positive reception that we received around that that the customer experience with smart meters has just really made me excited to come and be part of this project here at Eversource.

3:36

So basically what I'm gonna cover today in my 20 minutes here, and I'm and uh I'm gonna do my best to hit hit my time time limit here because I can get really excited about talking about these things, is I'm just gonna give you a quick overview of smart meters and the AMI technology that they underpin.

3:52

I'm gonna explain to you the benefits of AMI, why I'm so excited about it, and then uh because some of you have expressed um an interest in in potentially opting out of smart meters, we're gonna talk about uh what that will cost.

4:06

So, one of the things that I really want to drive home here is that smart meters are so transformational to the customer experience in the utility space because it gives you more insights and it gives you more control.

4:22

So it would be you know, it it would be um it would be disingenuous of us to come in here and say that smart meters are gonna give you more control and then tell you that you don't have a choice, you have to take one.

4:34

So my goal here today is not to

Unassigned speaker

4:37

it

Speaker 3

4:37

is I'm hoping that I will be able to articulate the value of these and get you excited about them.

4:42

But if you don't, then my goal is to explain to you why we have to charge a fee if you decide that you don't want to participate in the AMI smart meter program.

4:48

So I'll cover that and then we'll just uh summarize here, and then I guess at the end we're gonna do QA.

4:53

So first of all, what is a smart meter?

Unassigned speaker

4:56

The smart meter is the technology that underpins the AMI network, and I'm gonna talk more about the AMI network on the next slide.

Speaker 3

5:02

But basically, it is a it is a um it replaces the meter uh that's currently on your house, and it captures information about your usage.

5:13

It will capture 15 minute interval data for most customers, for larger customers will actually capture that data a little bit more granularly.

5:20

It also captures information about your voltage.

5:24

So are we providing good quality service to you?

5:27

The other thing that it does too, which I was we were talking about with some of the select board members beforehand here, is that it has some safety features.

5:34

So today, if there's a problem in your meter socket, um, which is a piece of equipment that you as the homeowner own, and it's potentially causing some small arcing, which could cause a fire, there's nothing in the current device that can detect that kind of issue.

5:48

These new smart meters have a temperature sensor which will allow us to detect any problems that are going on inside that smart that meter socket and notify us to get a technician out there to take a look at it and potentially save an

Speaker 1

6:00

unsafe situation for

Unassigned speaker

6:01

you.

Speaker 3

6:02

There are also some other diagnostic flags that we capture as well to make sure that we're again providing you good service and we're not um and we're not seeing any unsafe conditions or any other problems with with the uh service being delivered to your home.

6:14

The one thing that we do not collect is customer identifying information.

6:18

None of that is broadcast over our AMI network.

6:21

So I want to drive that home.

6:23

And then the other thing I want to drive home too is that these meters are UL listed, underwriters laboratories listed as safe and secure.

Discussion Breakdown — Share of Meeting
Technology and Innovation██████████████████████████████████████████42%
Public Safety██████████████████████22%
Electromagnetic Radiation Safety█████████████13%
Energy Regulation███████████11%
Technology And Innovation█████████9%
Public Engagement██2%
Environmental Protection█1%
Summary of Proceedings

Lee Select Board Forum on Eversource Smart Meters - March 23, 2026

On March 23, 2026, the Lee Select Board hosted a public forum on Eversource's smart meter (AMI) deployment. The meeting featured presentations by Eversource Senior Vice President Jared Lawrence, Massachusetts for Safe Technology Director CeCe Du Set, and Building Biology EMF specialist Rex Funk, followed by extended Q&A with residents. The forum aimed to inform the community about smart meter benefits, opt-out options, and health and safety concerns.

Public Comments & Testimony

  • Kathy, representing the Scientific Alliance for Education, questioned the safety, privacy, and surveillance aspects of smart meters, arguing that data collection constituted an unreasonable search and seizure and raised Fourth Amendment concerns. She challenged Eversource’s claim that meters are safe, citing fire hazards and lack of protections against surges.
  • Travis Toole asked about the calculation of the opt-out fee, potential increases as opt-out numbers shrink, loss of customer control under a monopoly, and cybersecurity risks of a closed network. He also shared personal health sensitivity to meter radiation, including effects on sleep and cognition.
  • Julie Grome questioned the lack of public vote on the meter change, the lifespan of existing meters, whether the upgrade would lead to employee raises or job losses, and the timeline for promised cost savings.
  • Eric Vincelette stated that the rollout seemed to have “snuck up” on the public and expressed skepticism about the benefits listed, calling them “fluff.” He asked about consequences of refusing any smart meter and stated he would prefer to see more investment in hardening the grid.
  • A resident asked about meter placement options to avoid RF near bedrooms, requested notification before installation, questioned the $34 opt-out fee for clustered homes, and asked how appliance-level insights work without smart appliances.
  • Lois Jensen from Tearingham asked about the non-communicating opt-out meter, whether it can be remotely switched on, whether it collects data, and noted that meter readers currently come only a few times a year rather than monthly, questioning the monthly fee.
  • Courtney Gillardi shared that her children have EMF sensitivities with physician-documented symptoms (nausea, headaches, rashes), objected that UL listing covers only fire and shock, not biological safety, and stated that the opt-out fee penalizes those with medical needs. She asked about a reduced-fee option for elderly and disabled customers and noted that other states have no-fee opt-outs with customer photos.
  • Cindy Matthias, via phone, read from an Eversource document suggesting cancer survivors could be at risk and asked for automatic exemptions for those with health issues.
  • Sarah Basson asked for written guarantee from Eversource that meters are safe for health and expressed concern about lithium-ion batteries in meters, especially in a wood-frame house.
  • Ben Shavinsky asked whether shielding would block the signal and expressed despair over technology’s health impacts.
  • Gordon Bailey asked about RF directionality, whether meter boxes can be shielded to reduce RF entering the home, and requested documentation of cost savings. He also raised concerns about lack of transparency with the DPU and questioned why customers do not see a reduction in charges from meter-reading savings.
  • Jess Jordan asked about renters’ ability to opt out (determined by account name) and when the installation in Western Massachusetts will be complete (within a month). She also noted friends who wanted to opt out after installation but were told to wait.
  • Multiple speakers, including Courtney Gillardi and Cindy Matthias, called for a no-fee opt-out option and cited medical disabilities.
  • Gordon Bailey and others reported issues with Eversource subcontractors: lack of identification, failure to knock before accessing property, and lack of notification prior to installation.

Discussion Items

Jared Lawrence (Eversource) presented the smart meter (AMI) system, emphasizing that it gives customers more control and insights, automated outage detection, remote service connection/disconnection, and future time-varying rates. He stated that over 120 million smart meters are installed nationwide, with 80% of U.S. electric customers having one. He noted that radio transmissions average 60 seconds per day and that meters are UL listed as safe. Lawrence explained that the opt-out fee ($34/month for meter reading, $42 one-time for installation outside cycle) is based on cost causation to prevent non-participants from subsidizing opt-out costs. He reported that 1% of Massachusetts customers have opted out so far. He acknowledged concerns but stressed that customers have the right to opt out.

CeCe Du Set (Massachusetts for Safe Technology) presented evidence that RF radiation from smart meters has been linked to cancer, DNA damage, infertility, neurotoxicity, and other health effects, citing the National Toxicology Program and other studies. She argued that FCC exposure limits are outdated (based on thermal effects only from 1996) and that international guidelines recommend far lower levels. She described symptoms reported by people with electromagnetic sensitivity and stated that smart meters are a common trigger. She noted ongoing bills in Massachusetts for a no-fee opt-out and highlighted that Vermont offers a no-fee opt-out. She demonstrated RF exposure from a cellphone and encouraged hardwiring devices.

Rex Funk (EMF Check) provided technical background on how smart meters emit pulsed RF and create “dirty electricity” that propagates through home wiring. He shared his personal experience becoming electrohypersensitive after exposure. He listed symptoms such as blood pressure changes, tinnitus, fatigue, and anxiety. He recommended moving meters farther from living spaces and using shielding, but noted that non-communicating opt-out meters still contain circuit boards that may produce dirty electricity. He cited examples of local advocacy in Woodstock, NY, where the opt-out fee was eliminated.

Key Outcomes

  • No formal votes were taken; the meeting was informational.
  • The Lee Select Board reported they have sent letters to the Massachusetts Department of Public Utilities (DPU) and state legislators advocating for a no-fee opt-out and passed a resolution advocating for no adverse health effects from wireless technology and supporting opt-out rights.
  • Eversource clarified that customers may opt out at any time but may incur fees if done outside the installation cycle. The opt-out meter has the radio disabled but may still produce dirty electricity and contains a lithium-ion battery.
  • The town will post presentations from the forum online.
  • Residents were encouraged to contact the DPU and their legislators to express concerns about opt-out fees and health impacts.

Meeting Transcript

Welcome and and uh I guess I'll call the forum the order here and uh for those of you hang on one sec. Uh for those of you who don't know me, uh my name's Sean Renier. I am the uh chairman of the Lee Select Board, and over the last couple months or so, we've had uh quite a few um people in town and out of town come to us with some concerns and some um uh just just wanting to know what's going on with these smart meters that Eversource has started to, and I'm not sure if they've finished yet, but in Lee, at least they've started to um switch out these meters for um these the old meters for the new ones. And um with that discussion that we've had as a town, we decided to bring an Eversource um representative here tonight and a couple other people to give uh give us some information, tell us about these smart meters, what's going on and everything involved in them. Um with all that said, um I will get the the ball rolling with our first presenter from Eversource, and this is Jared Lawrence. So thank you for coming with uh coming here, and you need to you need to plug this in. So let me switch this out for you. I hope you think this is when I did this before, it took about oh, I was much much quicker this time. I guess it got much more. Yeah. All right, we're rolling here. Well, thank you everybody for coming out tonight. It is a a real privilege to be here. Uh my name is Jared Lawrence. I'm senior vice president and chief customer officer at Eversource, and I love talking about smart meters, and as we kind of go through this, I'm gonna explain why. So, really, it was uh, even though my office is about two and a half hours away down in in Westwood at the other end of the uh of the turnpike, um, I was actually looking forward to this meeting the entire drive up because again, I really am excited about smart meters. And I want to tell you why I'm excited about smart meters. Um in the utility business, every day we come to work investing in things to make our service to you more reliable, better performing, etc. But most of the things that we do, you can't really see. It's usually you know modernizing a piece of equipment that's just gonna that needs to be replaced, or we're upgrading a little piece of technology that you're not gonna see. Smart meters are one of those few innovations in the utility space that um you immediately will see direct benefits. You will immediately see a transformation in your utility experience. And for that reason, that's why I'm so excited about this, and it's it's one of the reasons why I joined Eversource four years ago. One of the other things I'll talk about is that um I've been in the utility business for 24 years. For the uh prior to coming to Eversource, I was at another major utility where for four years I was responsible for eight million of smart meters. And um and just the the amount of of uh you know positive reception that we received around that that the customer experience with smart meters has just really made me excited to come and be part of this project here at Eversource. So basically what I'm gonna cover today in my 20 minutes here, and I'm and uh I'm gonna do my best to hit hit my time time limit here because I can get really excited about talking about these things, is I'm just gonna give you a quick overview of smart meters and the AMI technology that they underpin. I'm gonna explain to you the benefits of AMI, why I'm so excited about it, and then uh because some of you have expressed um an interest in in potentially opting out of smart meters, we're gonna talk about uh what that will cost. So, one of the things that I really want to drive home here is that smart meters are so transformational to the customer experience in the utility space because it gives you more insights and it gives you more control. So it would be you know, it it would be um it would be disingenuous of us to come in here and say that smart meters are gonna give you more control and then tell you that you don't have a choice, you have to take one. So my goal here today is not to it is I'm hoping that I will be able to articulate the value of these and get you excited about them. But if you don't, then my goal is to explain to you why we have to charge a fee if you decide that you don't want to participate in the AMI smart meter program. So I'll cover that and then we'll just uh summarize here, and then I guess at the end we're gonna do QA. So first of all, what is a smart meter? The smart meter is the technology that underpins the AMI network, and I'm gonna talk more about the AMI network on the next slide. But basically, it is a it is a um it replaces the meter uh that's currently on your house, and it captures information about your usage. It will capture 15 minute interval data for most customers, for larger customers will actually capture that data a little bit more granularly. It also captures information about your voltage. So are we providing good quality service to you?

SUMMARIZED BY OPENPUBLICA AI
TRANSCRIPT VIA PUBLIC VIDEO
openpublica.com