OpenPublica

Accountability starts with access.

© 2026 · Filed for the public record

Use casesAboutAPIPrivacyTermsLinkedIn
Home/Milwaukee, Wisconsin/Common Council
OPENPUBLICA · PUBLIC MEETING RECORD
Record of Proceedings

Housing Authority of the City of Milwaukee Board Meeting - September 16, 2026

Common Council — Wednesday, September 16, 2026
BodyMilwaukee, Wisconsin
SessionCommon Council
DateWednesday, September 16, 2026
StatusFILED
Video Record
0:00 / 2:07:47

Original source
Transcript — VerbatimClick a timed line to jump · ⧉ to share it
0:00

And at this time, we are asking only for public comments on this topic.

0:03

A draft of the PHA annual plan and other documents are in the binder before you and have been available for review at the central office located at 809 North Broadway and on Hackham's website at HACOM.org.

0:15

I will provide a brief overview of the annual plan and its documents and the public hearing process.

0:21

And Paul Williams will speak on the comments from the resident advisory board and Hackham's responses.

0:26

Next, members of the public will each be given two minutes to speak about the plan.

0:30

We ask that everyone be respectful of the process and of all of the folks either speaking or here to listen.

0:35

Since item B3 is the resolution regarding the plan, we ask that the commissioners defer their questions until that item after this public hearing.

0:44

First, some information about the documents that are the subject of this hearing.

0:48

The plan and its attachments are basically the document that makes Hackham a public housing authority, which HUD requires us to update and submit annually.

0:56

This is a dialogue between Hackham and HUD.

0:59

This is HUD's form, their framework and requirements.

1:02

It is a jargon-heavy technical document for them to review and approve.

1:07

Also of note, this is only applicable to HUD's public housing and Section A programs, not low-income housing tax credit developments or market rate units themselves, outside of any voucher holders residing there.

2:03

There are also a number of related documents that HUD requests or are related to the process for the PHA annual plan.

2:09

The largest of these are the admissions and continued occupancy policy, or ACOP, and the administrative plan.

2:16

These are reference manuals for staff.

2:18

The ACOP is used by public housing staff and the administrative plan for various voucher programs.

2:23

They provide guidance on legislation, HUD requirements, and HACM policy to direct staff in their duties.

2:30

The overall goal found the overall goals found in the annual and five-year plan include but are not limited to optimizing HACOM's organizational structure and procedures to attain resiliency and sustainability, maintaining optimal occupancy rates for Hackham's public and affordable housing developments, and optimal utilization rates for the housing choice voucher program while improving the HUD scoring for each program as HUD funding allows.

2:56

Reviewing portfolio repositioning tools to preserve and improve existing housing resources, and enhancing resident quality of life and self-sufficiency opportunities.

3:06

This year, most changes throughout the plans are related to the full implementation of the Housing Opportunity Through Modernization Act, or HOTMA, which involves how HUD calculates things like income assets, eligibility, and interim income adjustments, for example.

3:21

HUD activated some of the Act's rules a few years ago and now the balance has been implemented.

3:26

Another group of changes are tied to the current administration's policy priorities.

3:30

Specific to HACCOM's plan itself, one new action is related to the list of properties eligible for potential disposition.

3:36

While there are no current plans for new disposition actions at this time, the board may in future wish to develop a plan for disposition and sale of select vacant lots or scattered sites.

3:47

Adding the list of vacant lots and scattered sites into the PHA annual plan now means one less step if that would be pursued.

3:54

Although they will be listed in the PHA plan as potentially for distribution, the scattered site units will remain in active status, housing residents, which is different from the last board discussion we had a couple of months ago about the previous list of units, which were categorized categorized as being in disposition status.

4:11

The 2027 PHA annual plan and its associated documents are considered living documents, which means that changes can be made as the need arises with any significant amendment or modifications that are not regulatory, having a review and receiving feedback from the resident advisory board and presented to HACCOM's Board of Commissioners for review and approval.

4:30

Hackham CNI coordinator Paul Williams will summarize the comments from the resident advisory board.

4:37

And thank you.

4:38

I'm mostly done.

4:41

Thank you, Patty.

4:42

Good afternoon, Commissioners and Paul Williams, the CNI coordinator and working with community services and programs.

4:50

As you may know, the housing authority has a resident advisory board or a RAB, whose primary role is to provide advice to us regarding the PHA plan, and particularly comments and questions about changes to the plan.

5:05

Um the process involves reviewing the plan with the RAB and taking their comments and answers.

5:11

Hackham is not required to make changes based on those questions or comments, but we must provide a response that explains why we will or will not make a change to the plan based on the RAB comments.

5:24

Uh this year, Mr.

5:25

Barbo uh reviewed the entire PHA plan with the RAB over two dates, July 7th and 8th before his retirement.

5:32

And we're very much appreciate that.

5:34

The RAB comments and questions were then compiled along with the associated housing authority responses to those comments.

5:41

I then reviewed that document with the RAB at their next meeting on August 26th, and additional comments were taken at that time.

5:50

So you'll find, and this is included in the pan uh in the plan, you'll find a complete compilation of the RAB comments and Hackham's answers uh under Tab C one of the agency plan portion.

6:02

So it's vital to us that we have this dialogue with the RAV as representatives of Hackham's public housing and housing choice voucher populations, and we want to express our deep appreciation to all of the RAB members uh for their participation in their process in that process.

6:19

Any questions about that?

6:25

Okay.

6:27

All right.

6:28

Okay.

6:28

Persons who wish to speak about the PHA annual plan, if you have not already done so, should sign up at the sign in sheep located on the side table on your right.

6:36

For those who have prepared written comments, those comments will be shared with the board.

6:39

Any e-comments received by 11 a.m.

6:41

today have been distributed to the commission.

6:43

Or yeah, well, we didn't have any, so they weren't distributed.

6:46

But all public comments received today will be acknowledged in the final submission.

6:50

Do we have anyone who's signed up for the PHA annual plan?

7:02

Mr.

7:02

Sawyer, would you like to come up to the front, please?

7:19

Hello everyone, once again.

7:22

Uh I want to uh stress the fact that uh public comment is supposed to be reviewed by the RAB board before submission is not responding to the public comment.

7:37

Just the housing authority.

7:40

It's what the RAB's responses are also to any statements that residents may make.

Discussion Breakdown — Share of Meeting
Public Housing███████████████████████████████████████████43%
Public Safety█████████████13%
Community Engagement█████████9%
Procedural███████7%
Public Engagement██████6%
Workforce Development██████6%
Personnel Matters█████5%
Procurement and Contracts██2%
Engineering and Infrastructure██2%
Summary of Proceedings

Housing Authority of the City of Milwaukee Board Meeting - September 16, 2026

The Housing Authority of the City of Milwaukee (HACM) Board of Commissioners met on Wednesday, September 16, 2026, at 4:12 PM in City Hall Room 301-B, adjourning at 6:31 PM. All six commissioners were present. Key actions included approval of the 2027 Public Housing Authority (PHA) Annual Plan, authorization to join the Wisconsin Retirement System (WRS), and awards of fire alarm replacement contracts for College Court and Mitchell Court. Board members also received reports on operational stability, occupancy, housing voucher programs, and public safety.

Consent Calendar

  • Approval of Minutes (R13798): The minutes of the August 19, 2026 regular Board meeting were approved (5 ayes, 0 nays, 1 excused – Commissioner Snyder).
  • Travaux Board Documents (R13799): Documents shared with the Travaux Board of Directors on August 27, 2026, were received and approved as part of the consent agenda.

Public Comments & Testimony

  • General Public Listening Session (R13800): Three members of the public provided two-minute comments:
    • Cornelius Sawyer (Resident Advisory Board member, Highland RO President) stated that public comments on the Annual PHA Plan should be reviewed by the Resident Advisory Board (RAB) before being presented to the HACM Board.
    • Ky Rembert (Milwaukee County Response Team representative, speaking for Brittney D’Villie) reported that Alderwoman Moore, Alderwoman Wasserman, and Commissioner Burrell were informed of issues at Westlawn Gardens but no follow-up occurred. Issues included multiple shootings at a neighbor’s residence, restraining orders against neighbors, and a claim of back rent from the Westlawn office.
    • Brittney D’Villie (Westlawn Gardens resident, PBV participant) requested a review of documentation regarding alleged back rent and harassment from neighbors.
  • Public Hearing on 2027 PHA Annual Plan (R13801): One speaker addressed the Board:
    • Cornelius Sawyer repeated that public comments on the plan should be reviewed by the RAB beforehand. He noted that a resident representative for Scattered Sites has not voted since COVID-19, leaving residents feeling unrepresented. He also stated that the RAB is supposed to have a budget, which he has not seen presented, and asked for greater attention to resident participation.

Discussion Items

  • 2027 PHA Annual Plan Approval (R13802): Patricia Dee (HACM Administrative Services Supervisor) explained that the plan is a required HUD document outlining agency goals and objectives. Paul Williams (CNI Coordinator) described the RAB engagement process, noting that 14 of 15 RAB members participated in two meetings. Commissioners thanked staff for providing pre-meeting briefings. The resolution to submit the plan to HUD was adopted (5 ayes, 0 nays, 1 excused).
  • Reasonable Accommodation Case System Policy (R13803): Secretary-Executive Director Harold S. Ince, Jr. requested a hold, stating that the manual would be revised to cover only Public Housing, Affordable Housing, and Market Rate Housing, as CVR Associates maintains its own Section 504 program. The Board voted to hold the item in commission (voice vote; 1 abstention noted) and requested a copy of CVR’s reasonable accommodation policy.
  • Wisconsin Retirement System Participation (R13804): Todd Slusar (Senior HR Business Partner) explained that Act 12 closed the City of Milwaukee’s pension system (CEMERS) to new hires in 2023. HACM had previously authorized a 401(k) plan but never established it. Joining WRS effective January 1, 2027, would affect only 5 current employees at an estimated annual cost of $18,000, and would aid recruitment and retention. The resolution was adopted (6 ayes, 0 nays).
  • Fire Alarm Replacement – College Court (R13805): The contract was awarded to Roman Electric Company, Inc. (West Allis) for $1,677,564. Zena Farah (COO Real Estate) reported 15 after-hours fire alarm service calls in the prior 90 days. Brad Burdy (Maintenance Specialist) noted the 25-year-old system has obsolete parts. The resolution was adopted (6 ayes, 0 nays).
  • Fire Alarm Replacement – Mitchell Court (R13806): The contract was awarded to Roman Electric Company, Inc. for $896,929. Zena Farah reported 16 after-hours service calls in the same period. The resolution was adopted (6 ayes, 0 nays).
  • Board Member Survey (R13807): Chair Charlotte Hayslett introduced the annual survey, intended to evaluate Board effectiveness, identify training needs, and support strategic planning. The survey will be administered anonymously by a third party, with responses subject to public records law. It will be distributed in fall 2026.
  • Secretary-Executive Director’s Report (R13808): Harold Ince provided a 90-day update, reporting improved operational stability, financial transparency, cross-department communication, and staff engagement. Key risks include data/financial system weaknesses and middle-management capacity.
    • CVR Monthly Report: Tina Royalty (HCV Director) and Tracey Sheffield (CVR SVP) reported: 3 new customer service staff hired in August; 1,981 lobby visits; 5,200 inbound/outbound calls; 57 vouchers issued from the waitlist (98 pending review); and a plan to transition 92 Emergency Housing Voucher families to the HCV program before the December 31, 2026, sunset. The recertification backlog decreased from 504 to 487. A system communication issue where participants saw a green checkmark but no further status is being resolved with Yardi.
    • Occupancy Update: Zena Farah and Marquetta Treadway (Director of Leasing and Compliance) stated Public Housing occupancy is ~94%, with a goal of 96% by October 2026. The primary barrier is unit turnaround, not application processing. Three hired contractors completed few units due to budget overruns; alternative contractors will be sought. The waitlist purge was completed August 17, 2026. Approximately 200 Department of Neighborhood Services work orders require priority. Three new maintenance staff started; 6–8 vacancies remain.
    • Public Safety Report: Marlon Davis (Chief of Public Safety) reported 57% officer-initiated activity vs. 43% calls for service. Community engagement included a pop-up event at Merrill Park, an August cleanup at Hillside Terrace, and a Safe Night Out at Carver Park. An addendum on Westlawn Gardens highlighted concentrated issues at Maple and Beach buildings, and a new camera bank supplied by Milwaukee Police District 4 was installed. Chief Davis discussed ongoing partnership strategies and training.

Key Outcomes

  • Approved Resolutions:
    • Consent agenda (minutes and Travaux documents).
    • Submission of 2027 PHA Annual Plan to HUD (5-0-1).
    • HACM participation in Wisconsin Retirement System effective January 1, 2027 (6-0).
    • Fire alarm replacement contract for College Court ($1,677,564) (6-0).
    • Fire alarm replacement contract for Mitchell Court ($896,929) (6-0).
  • Held Over:
    • Reasonable Accommodation Case System Policy & Procedural Manual (R13803), pending revision and receipt of CVR Associates’ policy.
  • Directives & Next Steps:
    • Staff to provide by the next Board meeting: number of rent-ready vacant units, length of waitlist after purge, and updated Resident Handbook for review.
    • CVR Associates to revise unclear recertification language in the participant portal in coordination with Yardi.
    • Staff to explore incorporating Milwaukee Police Department Office of Management Analysis and Planning (OMAP) reports into future Public Safety reports.
    • The annual Board effectiveness survey will be administered in fall 2026 by a third party.

Meeting Transcript

And at this time, we are asking only for public comments on this topic. A draft of the PHA annual plan and other documents are in the binder before you and have been available for review at the central office located at 809 North Broadway and on Hackham's website at HACOM.org. I will provide a brief overview of the annual plan and its documents and the public hearing process. And Paul Williams will speak on the comments from the resident advisory board and Hackham's responses. Next, members of the public will each be given two minutes to speak about the plan. We ask that everyone be respectful of the process and of all of the folks either speaking or here to listen. Since item B3 is the resolution regarding the plan, we ask that the commissioners defer their questions until that item after this public hearing. First, some information about the documents that are the subject of this hearing. The plan and its attachments are basically the document that makes Hackham a public housing authority, which HUD requires us to update and submit annually. This is a dialogue between Hackham and HUD. This is HUD's form, their framework and requirements. It is a jargon-heavy technical document for them to review and approve. Also of note, this is only applicable to HUD's public housing and Section A programs, not low-income housing tax credit developments or market rate units themselves, outside of any voucher holders residing there. There are also a number of related documents that HUD requests or are related to the process for the PHA annual plan. The largest of these are the admissions and continued occupancy policy, or ACOP, and the administrative plan. These are reference manuals for staff. The ACOP is used by public housing staff and the administrative plan for various voucher programs. They provide guidance on legislation, HUD requirements, and HACM policy to direct staff in their duties. The overall goal found the overall goals found in the annual and five-year plan include but are not limited to optimizing HACOM's organizational structure and procedures to attain resiliency and sustainability, maintaining optimal occupancy rates for Hackham's public and affordable housing developments, and optimal utilization rates for the housing choice voucher program while improving the HUD scoring for each program as HUD funding allows. Reviewing portfolio repositioning tools to preserve and improve existing housing resources, and enhancing resident quality of life and self-sufficiency opportunities. This year, most changes throughout the plans are related to the full implementation of the Housing Opportunity Through Modernization Act, or HOTMA, which involves how HUD calculates things like income assets, eligibility, and interim income adjustments, for example. HUD activated some of the Act's rules a few years ago and now the balance has been implemented. Another group of changes are tied to the current administration's policy priorities. Specific to HACCOM's plan itself, one new action is related to the list of properties eligible for potential disposition. While there are no current plans for new disposition actions at this time, the board may in future wish to develop a plan for disposition and sale of select vacant lots or scattered sites. Adding the list of vacant lots and scattered sites into the PHA annual plan now means one less step if that would be pursued. Although they will be listed in the PHA plan as potentially for distribution, the scattered site units will remain in active status, housing residents, which is different from the last board discussion we had a couple of months ago about the previous list of units, which were categorized categorized as being in disposition status. The 2027 PHA annual plan and its associated documents are considered living documents, which means that changes can be made as the need arises with any significant amendment or modifications that are not regulatory, having a review and receiving feedback from the resident advisory board and presented to HACCOM's Board of Commissioners for review and approval. Hackham CNI coordinator Paul Williams will summarize the comments from the resident advisory board. And thank you. I'm mostly done. Thank you, Patty. Good afternoon, Commissioners and Paul Williams, the CNI coordinator and working with community services and programs. As you may know, the housing authority has a resident advisory board or a RAB, whose primary role is to provide advice to us regarding the PHA plan, and particularly comments and questions about changes to the plan. Um the process involves reviewing the plan with the RAB and taking their comments and answers. Hackham is not required to make changes based on those questions or comments, but we must provide a response that explains why we will or will not make a change to the plan based on the RAB comments. Uh this year, Mr. Barbo uh reviewed the entire PHA plan with the RAB over two dates, July 7th and 8th before his retirement. And we're very much appreciate that. The RAB comments and questions were then compiled along with the associated housing authority responses to those comments. I then reviewed that document with the RAB at their next meeting on August 26th, and additional comments were taken at that time. So you'll find, and this is included in the pan uh in the plan, you'll find a complete compilation of the RAB comments and Hackham's answers uh under Tab C one of the agency plan portion. So it's vital to us that we have this dialogue with the RAV as representatives of Hackham's public housing and housing choice voucher populations, and we want to express our deep appreciation to all of the RAB members uh for their participation in their process in that process. Any questions about that? Okay. All right. Okay. Persons who wish to speak about the PHA annual plan, if you have not already done so, should sign up at the sign in sheep located on the side table on your right. For those who have prepared written comments, those comments will be shared with the board. Any e-comments received by 11 a.m.

SUMMARIZED BY OPENPUBLICA AI
TRANSCRIPT VIA PUBLIC VIDEO
openpublica.com