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Record of Proceedings

North Richland Hills City Council Meeting – October 27, 2025

City Council & Boards — Monday, October 27, 2025
BodyNorth Richland Hills, Texas
SessionCity Council & Boards
DateMonday, October 27, 2025
StatusFILED
Video Record
0:00 / 1:59:00

Original source
Transcript — VerbatimClick a timed line to jump · ⧉ to share it

Speaker numbers apply only to this recording. Names come from transcript evidence. “Possibly” marks uncertain attribution.

Speaker 1

0:25

Dang, that sounds

Speaker 2

0:26

good.

Speaker 1

0:28

Peanut peanut.

Speaker 2

0:31

Do you have any other pie?

0:32

I mean, there it is.

Speaker 1

0:33

Not really.

0:35

Yeah.

0:48

Five.

0:49

Four.

0:50

Three.

0:51

Right there.

0:55

Good evening and welcome to the North Ritsman Hills City Council work session.

0:58

It is five o'clock, and I will call the Monday, October 27, 2025 City Council work session to order a quorum of the City Council is present.

1:05

The meeting has been duly posted in accordance with the Texas Hope Meetings Act and the Texas Government Code.

1:10

Items listed for discussion on the work session agenda provide an opportunity for City Council to discuss the items and receive information from the staff.

1:18

City Council will not take action on any of these items listed for discussion during the work session.

1:22

Any members of the public wishing to address the council regarding items listed on the work session agenda may do so during the public comments portion of the regular meeting.

1:31

Moving on to the first item, uh this gives the council an opportunity to ask questions about the items on the regular agenda that the council has not had cle clarification on at this time.

Speaker 2

1:46

I've had gotten several questions from council on the item related to uh the nitroblast change order, and those questions really are um kind of related to count uh legal matters related to the contract.

2:01

So I've asked Bradley if he will uh I've asked y'all if y'all will reserve those questions until we get into executive session and Bradley can address those.

2:08

And it would just be under this section that we always um post on our agendas that the council may enter into closed executive session as authorized

Unassigned speaker

2:17

uh

Speaker 2

2:17

by chapter 551 of the Texas government code in order to seek advice from the city attorney on posted uh agenda items.

2:27

So

Unassigned speaker

2:28

if

Speaker 2

2:28

you would hold off on those questions until we get into executive session, thank

Unassigned speaker

2:32

you.

Speaker 1

2:33

Is there any anything else that's on the agenda for tonight that y'all need clarification

Unassigned speaker

2:37

on?

Speaker 1

2:38

Nope.

2:39

All right, moving in.

2:40

Uh employee engagement survey.

2:42

Paul that

Unassigned speaker

2:46

was expected

Speaker 3

2:47

questions.

Unassigned speaker

2:55

All

Speaker 2

2:56

right, thank you, Mayor and Council.

2:57

Uh we recently uh completed our employee engagement survey, and I think this is the third time that we have done an employee engagement survey.

3:08

And in this, um our goal is to uh listen to employee feedback, uh, to understand what's working and what we need to focus on to achieve the goal of being a great place to work.

Unassigned speaker

3:23

And

Speaker 2

3:24

so to give you a snapshot of the survey, it was conducted in September by Probolski research.

Unassigned speaker

3:30

Uh

Speaker 2

3:30

we conducted a similar employee engagement survey in 2022 and in 2024.

3:36

Some of the key takeaways are that nearly all of the staff rate the city as a great place to

Unassigned speaker

3:41

work.

Speaker 2

3:42

Job satisfaction is high among staff, and staff

Unassigned speaker

3:45

are for

Speaker 2

3:46

the most part proud to

Speaker 4

3:47

work

Speaker 2

3:48

for the city.

3:49

Also, um most of the survey respondents cited the people as what they like most about working for the city.

4:01

So we um looked at several different categories in the survey, and one of those was just an overall evaluation of our of our culture.

4:10

Um the employees agree that they understand the results that are expected of them in their job.

4:18

Um that means that there is clear understanding of the job expectations, and most express that the city has high performance expectations from employees.

4:29

This is great news since one of the council's goals is to drive operational excellence into every area.

4:38

Customer focus was another area that we uh surveyed about.

4:44

94.2 percent of the employees agree that our that people in their work group are committed to delivering high quality services and customer experiences.

Unassigned speaker

4:55

Employees believe the city provides a high quality customer experience, resolves problems quickly, and operates ethically.

Speaker 2

5:04

This is important because one of the count it demonstrates a culture shift to be more focused on the voice of the customer and goes along with the council's goal to become easier to do business

Unassigned speaker

5:18

with.

Discussion Breakdown — Share of Meeting
Zoning Regulations█████████████████17%
Personnel Matters██████████████14%
Procedural█████████████13%
Electric Vehicle Infrastructure███████████11%
Water And Wastewater Management█████████9%
Public Engagement██████6%
Property Maintenance Code█████5%
Sign Ordinance███3%
Active Transportation███3%
Summary of Proceedings

North Richland Hills City Council Work Session and Regular Meeting – October 27, 2025

The North Richland Hills City Council met for a work session at 5:00 PM and a regular meeting at 7:56 PM on October 27, 2025, at City Hall (4301 City Point Drive). The agenda included the 2025 Employee Engagement Survey, a development ordinance update work plan, an electric vehicle infrastructure grant application, public hearings on zoning changes, and items on public works and personnel. All votes during the regular meeting were unanimous 7-0 unless otherwise specified.

Consent Calendar

The Consent Agenda was approved 7-0 and included the following items:

  • Approval of the minutes from the October 13, 2025 City Council meeting.
  • Annual cybersecurity managed detection and response services from Freeit Data Solutions, Inc. (not to exceed $200,000 annually through May 19, 2031).
  • Amendment No. 2 for OpenGov asset management software with Vertosoft, LLC, ratifying $122,494.28 in prior purchases (cumulative total not to exceed $437,990 through October 19, 2027).
  • An interlocal agreement with the City of Richland Hills for cooperative purchasing.
  • A five-year copier equipment lease and managed print services agreement with Novatech, Inc. ($360,864).
  • Purchase of three 2025 Hino dump trucks from Rush Truck Centers ($512,450.01).
  • A contract instructor service agreement with Julia Geske for tennis instruction at Richland Tennis Center ($99,000 for FY2026).

Public Comments & Testimony

  • Charles Scoma (8300 Cardinal Lane) spoke in favor of Item G.2, the creation of an Advisory Committee on Senior Affairs, calling it an essential and commemorative step for the community.
  • Kevin and Linda Leckey (8625 Caddo Court) opposed the zoning change at 8459 Shady Grove Road (ZC25-0145), arguing the property owner has a history of code violations, was uncooperative with city staff, and allowed the property to become a nuisance (rodents, mosquitoes, unfenced pool). They requested a future public hearing requirement should the property be subdivided. Staff clarified that a subdivision plat would trigger review by the Planning and Zoning Commission.
  • Gopi Kantamneni (7012 Bursey Road), during Citizens Presentation, addressed the short-term rental (STR) ordinance. He stated he had spent $45,000 to legally convert his garage for an STR and was willing to pay the Hotel Occupancy Tax (HOT) moving forward, but he requested the tax be collected from the date of the ordinance's passage rather than applied retroactively, as he could not collect from past guests.

Public Hearings

  • ZC25-0144 (Ordinance No. 3931): A request from James Stewart to rezone 2.001 acres at 8912 Eden Road from Agricultural (AG) to Residential Estate (RE-1). The Planning and Zoning Commission recommended approval (7-0). No public opposition was voiced. The ordinance was approved 7-0.
  • ZC25-0145 (Ordinance No. 3932): A request from Santos Catalan to rezone 1.319 acres at 8459 Shady Grove Road from Agricultural (AG) to Single-Family Residential (R-2). The Planning and Zoning Commission recommended approval (7-0). It was approved 7-0 despite opposition from neighbors who expressed concerns about the current owner's past conduct and potential future subdivision. Council discussed the subdivision process with staff.

Discussion Items (Work Session)

  • 2025 Employee Engagement Survey: City Manager Paulette Hartman presented results conducted by Probolsky Research showing an 84.6% average positive sentiment. Key strengths included 96% of employees understanding job expectations and 93% rating the city as a great place to work. Key opportunities for improvement were cross-departmental communication (65.7%), decision-making at appropriate levels (47.8%), and adequate staffing (58.8%). Council discussed survey methodology, participation rates (274 of ~600 FTEs), and the importance of benchmarking trends over time.
  • Development Ordinance Updates: Director of Planning Cori Reaume presented a phased work plan to streamline and clarify city development codes. 2025 priorities include regulations for garage enclosures, residential parking, rear-yard open space, and lot coverage. 2026 priorities include accessory structures, platting process improvements, and uniform code updates. Future topics may include noise, battery energy storage systems, and drone regulations.
  • Electric Vehicle Infrastructure Grant: Cori Reaume presented a proposal to apply for federal funding through the NCTCOG for EV charging stations at four city-owned sites (Babe's, City Hall, NRH2O, Animal Shelter). The grant covers 100% of infrastructure costs (city pays upfront and is reimbursed) and five years of operations. Council members discussed the actual demand for EV charging, the long-term maintenance obligations, and enforcement of parking rules. Council directed staff to proceed with submitting the application.
  • City Manager Report: Hartman reported high positive social media engagement regarding the Patriotic Pig announcement and noted the Capital Program Advisory Committee (Bond Committee) is actively reviewing library space needs and will shift focus to street projects in future meetings.

Key Outcomes

  • Sanitary Sewer Discharge Updates (E.1): Approved Ordinance No. 3934, amending prohibited discharges to align with TCEQ and Trinity River Authority regulations. (7-0).
  • Safe Routes to School (E.2): Awarded the $472,445 Smithfield Middle School project construction contract to C. Green Scaping, LP. The project is 100% federally funded via Transportation Development Credits, requiring no local match. (7-0).
  • NRH2O Nitro Blast Change Order (G.1): Approved $453,349.52 Change Order No. 4 with CGC General Contractors for pump room modifications to fix hydraulic pressure deficiencies that prevented the ride from opening in summer 2025. Funding is solely from water park revenue and does not involve property tax dollars. (7-0).
  • Advisory Committee on Senior Affairs (G.2): Approved Ordinance No. 3933, creating a seven-member committee of residents aged 55 and older to meet quarterly and provide an annual report to the council. (7-0).
  • Economic Development Agreements (H.1, H.2): Following the initial executive session, council authorized the City Manager to negotiate and execute economic development agreements with Greenway Parks, LLC (for properties at 8851 Bud Jensen Drive, 6020 Walker Boulevard, and 9015 Grand Avenue) and Convergence Capital, LLC (for 8800 Mid Cities Avenue). (7-0 for each).
  • Personnel Actions (H.3, H.4): Following a second executive session, council approved the Third Amendment to the City Manager's Employment Agreement (7-0) and the First Amendment to the City Secretary's First Amended Employment Agreement (6-0-1, with Councilmember Blake abstaining).

Announcements & Recognitions

  • Councilmember Mitchell announced that early voting continues through October 31, a senior craft fair is on October 29-30, a shredding event is on November 1, and recognized Belinda Pruitt in the Water Office for outstanding customer service in resolving a resident's high water bill issue.

Meeting Transcript

Dang, that sounds good. Peanut peanut. Do you have any other pie? I mean, there it is. Not really. Yeah. Five. Four. Three. Right there. Good evening and welcome to the North Ritsman Hills City Council work session. It is five o'clock, and I will call the Monday, October 27, 2025 City Council work session to order a quorum of the City Council is present. The meeting has been duly posted in accordance with the Texas Hope Meetings Act and the Texas Government Code. Items listed for discussion on the work session agenda provide an opportunity for City Council to discuss the items and receive information from the staff. City Council will not take action on any of these items listed for discussion during the work session. Any members of the public wishing to address the council regarding items listed on the work session agenda may do so during the public comments portion of the regular meeting. Moving on to the first item, uh this gives the council an opportunity to ask questions about the items on the regular agenda that the council has not had cle clarification on at this time. I've had gotten several questions from council on the item related to uh the nitroblast change order, and those questions really are um kind of related to count uh legal matters related to the contract. So I've asked Bradley if he will uh I've asked y'all if y'all will reserve those questions until we get into executive session and Bradley can address those. And it would just be under this section that we always um post on our agendas that the council may enter into closed executive session as authorized uh by chapter 551 of the Texas government code in order to seek advice from the city attorney on posted uh agenda items. So if you would hold off on those questions until we get into executive session, thank you. Is there any anything else that's on the agenda for tonight that y'all need clarification on? Nope. All right, moving in. Uh employee engagement survey. Paul that was expected questions. All right, thank you, Mayor and Council. Uh we recently uh completed our employee engagement survey, and I think this is the third time that we have done an employee engagement survey. And in this, um our goal is to uh listen to employee feedback, uh, to understand what's working and what we need to focus on to achieve the goal of being a great place to work. And so to give you a snapshot of the survey, it was conducted in September by Probolski research. Uh we conducted a similar employee engagement survey in 2022 and in 2024. Some of the key takeaways are that nearly all of the staff rate the city as a great place to work. Job satisfaction is high among staff, and staff are for the most part proud to work for the city.

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