Speaker numbers apply only to this recording. Names come from transcript evidence. “Possibly” marks uncertain attribution.
The North Richland Hills City Council convened on Monday, November 10, 2025, for a work session at 5:00 PM and a regular meeting at 7:00 PM at City Hall, 4301 City Point Drive. Mayor Jack McCarty presided, with Council Members Cecille Delaney, Ricky Rodriguez, Danny Roberts, Billy Parks, Russ Mitchell, and Mayor Pro Tem Kelvin Deupree present. Council Member Matt Blake was absent. The work session featured presentations of final operational efficiency audits for Fleet Services and Permitting by Matrix Consulting Group. The regular session included three public hearings on zoning matters, all approved unanimously, and action on consent agenda items and general items. Council Member Ricky Rodriguez announced his resignation.
Good evening. Welcome to the North Rutschland Hills City Council work session. It is 5 p.m. and I will call excuse me the Monday, November 10th, 2025, City Council work session to order quorum of the city council is present. The meeting has been duly posted in accordance with Tech Silver Meetings Act of the Texas Government Code. Items listed for discussion on the work session agenda. Provide an opportunity for the city council to discuss the items and receive information from the staff. City Council will not take action on any of the items listed for discussion during the work session. Any members of the public wishing to address the council regarding items listed on the work session agenda may do so during the public comments portion of the regular meeting. The first item on the is to give the council an opportunity to ask questions on items on a regular agenda that the council has not had any clarification on at this time. Nope. Nope. Seeing none, we'll move on. Fleet services operational efficiency audit. Paulette Hartman. All right, thank you, Mayor. Actually, these next two will kind of be presented together. I think we're going to do the fleet services audit first and then permitting. And then so Aaron Baggerly with Matrix is here, and he'll be doing both presentations because Catherine, I don't know how to spend Vigno. Vig Vin You, who was the lead on our fleet services study. She was not able to get here. Her flights were canceled. Um shut down. So Aaron will be covering all of these. And Aaron, if you want to make your way to the podium, this is a the these are the studies that the council had approved in this fiscal or the previous fiscal year's budget. They were awarded uh April 14th, 2025. And so Matrix has completed uh both of these final reports. And so Aaron's gonna give you all just a high-level overview of some of their recommendations, and then you'll receive the report um tonight so you can have it in detail. A lot of their uh recommendations are operational in nature, so we'll be looking at those, but uh feel free to ask any questions, of course, following his his presentation that you might have. Um, Aaron, go ahead. Thank you, Ms. Hardman. Uh Aaron Baggerly of Matrix Consulting Group, as Paulette said, my colleague, our fleet practice lead Kate Vigno cannot make it here due to uh air traffic control shortages. So uh she sends her regards. So I will uh present on both the fleet study and the permitting uh efficiency audits, and we'll start with the fleet study, and uh will certainly be available for any questions uh you have on both studies as as part of this. And uh as you recall, these are operational efficiency uh studies. We're focusing on the fleet audit and uh and the permitting uh study uh so far. So uh just a quick overview of really what the goals of the studies were is really to optimize processes and approach, and uh that was both internal processes primarily on the fleet side of things, but on the permitting side, also the external processes and how you engage with the public to develop the community and residents uh within North Richland Hills. Also looking at improving both internal and external customer service uh components of this. Obviously, fleet is an internal services fund where permitting is both internal and external facing uh with the public, and also looking at enhancing operational efficiencies as are the three broad strokes that really focus on as part of these uh two studies and engagements. As we mentioned, fleet services study looking at um your internal fleet services as a recent transition to the public works department, some best mark uh best practices and benchmarking marking. Sorry, I'm struggling to speak today. Um, part of those services, also looking at acquisition replacement, maintenance approaches, technology utilization, et cetera.