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Record of Proceedings

North Richland Hills City Council Work Session and Regular Meeting Summary – August 10, 2026

City Council & Boards — Monday, August 10, 2026
BodyNorth Richland Hills, Texas
SessionCity Council & Boards
DateMonday, August 10, 2026
StatusFILED
Video Record
0:00 / 3:49:27

Original source
Transcript — VerbatimClick a timed line to jump · ⧉ to share it

Speaker numbers apply only to this recording.

Unassigned speaker

1:12

Good

Speaker 1

1:12

evening, welcome to the North Richardson Hill City Council work session.

1:15

It's 5 30 p.m.

1:16

and I will call the Monday, August 10th, 2026 City Council work session to order a quorum of the City Council is present.

1:23

The meeting has been duly posted in accordance with the Texas Meetings Act of the Texas Government Code.

1:28

Items listed for discussion in the work session agenda provide an opportunity for the City Council to discuss the items and receive information from staff.

1:35

The city council will not take action on any of the items listed in the discussion during the work session.

1:40

Any members of the public wishing to address the council regarding items listed on the work session agenda may do so during the public comments portion of the regular meeting.

1:50

Moving to the first item, this is the one that gives the council the opportunity to ask questions about any of the items on the regular agenda that the council has not had the clarification on at this time.

1:59

Do I have any one?

Speaker 2

2:02

Seeing none, we'll

Speaker 1

2:03

move right on.

Speaker 2

2:06

Excuse

Unassigned speaker

2:06

me.

Speaker 1

2:07

Um we're going to discuss the cost recovery recommendations for credit card processing fees.

2:13

Stephen Barnes,

Speaker 3

2:14

and you're up there.

2:15

Yes, good evening, Mayor and City Council.

Unassigned speaker

2:19

I

Speaker 3

2:20

will be presenting to you at this point the city's recommendations for payment card processing cost recovery.

2:29

I'll start off by saying that there are payment cards that are accepted across many of the city departments at this time.

2:37

And the city also utilizes multiple payment processors as well.

2:44

And actually, there are eight different departments that accept payment cards and a total of nine different payment card processors.

2:53

One of the reasons that there are a need for many different processors is that there are software packages that are needed for various operations across the city.

3:04

For example, the aquatic park has a particular processor and a different processor is needed for utility building.

3:12

And then we have the golf course, which again uses a totally different processor as well.

4:22

It is being recommended that the city uses the recovery method and amount that most appropriate for each department and payment processor.

4:33

During this project, we also work to develop an approach that would be practical both to the city and also to our customers.

Unassigned speaker

5:00

There are specific card regulation rules that determine what we can use when the first set of recovery methods here that you see listed are the service fees.

Speaker 3

5:10

The service fees are those fees that only are allowed by governments and also by education merchants.

5:19

With the service fees, we are allowed to charge both customers a service fee for both the credit card transactions and also the debit card transactions.

5:31

Then we also have convenience fees.

5:34

Convenience fees can only be applied for online transactions.

Unassigned speaker

5:39

You

Speaker 3

5:39

will see as I move through the presentation that the service fees and convenience fees are those fees that are being recommended for our cost recovery program.

5:49

And the reason for that is because it those fees provide the most opportunity for cost recovery.

5:56

There's another option, surcharges.

5:59

Surcharges, there is a maximum amount that can be charged for transaction in an amount of 3%.

6:06

And then the city is not allowed to charge a fee for debit card transactions.

6:14

The last method would be cash the cash discount method, and with this method, the city would have to increase its posted prices.

6:23

And in it in addition to that, they would the city would then offer a cash discount to the customers.

6:32

This method is not considered ideal because it encourages the use of cash, which would increase the risk associated with increased cash handling, especially for operations such as the water

Unassigned speaker

6:45

park.

Speaker 3

6:48

With this slide here, it's showing you all the different departments within the city that process credit and debit card payments.

7:32

At the end of the recovery program or after it is implemented, it is estimated that the remaining costs will be right at $74,000.

Unassigned speaker

7:40

I

Speaker 3

7:40

will now briefly walk through each of these different departments to give you a little bit more information about what is being proposed.

7:48

Starting with utility billing.

Speaker 4

8:01

Are we going to be charging them the same or less, more?

Speaker 3

8:06

On average, that's what it's anticipated the cost will be if we don't implement.

8:12

Yes, sir.

8:13

Okay.

8:13

Yes, sir.

8:15

So with utility billing right now, the the current annual cost is right at 303,000.

8:22

It is being proposed that the city implements a service fee in amount of 2.95%.

8:29

And after that service fee is implemented, the remaining costs will be zero dollars.

8:36

I will also add that it will also be an opportunity for utility billing customers to go into the utility building department and provide their banking account information.

8:49

And if they are to do that, then they can avoid the fee altogether.

8:54

Moving on to ambulance services.

8:57

Right now, the city utilizes Whitman Enterprises.

Discussion Breakdown — Share of Meeting
Zoning Regulations█████████████████████████████████33%
Economic Development█████████████13%
Community Engagement████████8%
Engineering And Infrastructure████████8%
Fiscal Sustainability███████7%
Procedural█████5%
Public Engagement█████5%
Transportation Safety████4%
Property Tax Assessment████4%
Summary of Proceedings

North Richland Hills City Council Work Session and Regular Meeting Summary – August 10, 2026

The North Richland Hills City Council met in work session at 5:30 p.m. and in regular session at 7:00 p.m. on Monday, August 10, 2026, at City Hall, 4301 City Point Drive. The council approved consent items, several public hearing requests, a four-part bond election resolution, the proposed tax rate and FY 2027 budget hearing schedule, and an economic development agreement. Most votes were 7-0; one alcohol variance was approved 6-1.

Work Session Discussion

  • No council questions were raised on items from the regular City Council meeting agenda.
  • Director of Finance Stephen Barnes presented a credit card processing cost-recovery plan. The city uses nine payment card processors across eight departments, with total annual processing costs of about $666,200; approximately $74,400 would remain unrecoverable after applying recommended service and convenience fees. The plan authorizes a maximum recovery of 5% per transaction, allows the City Manager or designee to adjust methods, and lets customers avoid fees by using electronic fund transfers. Implementation is scheduled for October 1, 2026, after a resolution is considered on August 24, 2026.
  • City Manager Paulette Hartman presented the Heart of NRH Community Appreciation Luncheon, which will replace the former Business Appreciation Lunch. The expanded awards program will recognize Citizen of the Year, Volunteer of the Year, Board and Commission Member of the Year, and Business of the Year. Nominations close September 25, 2026, selection is expected by October 16, 2026, and the inaugural luncheon and State of the City address are set for December 3, 2026.
  • No future agenda items were proposed.
  • The council entered executive session from 6:15 p.m. to 6:52 p.m. under Texas Government Code Sections 551.071 and 551.087 for litigation, personnel, housing finance corporations, data center regulations, and economic development discussions. No details were disclosed.

Consent Calendar

The consent agenda was approved 7-0 as presented:

  • Minutes of the July 27, 2026 City Council meeting.
  • Renewal of the interlocal agreement with the Tarrant County Fire Marshal's Office for fire and explosion investigations.
  • Resolution 2026-049 appointing Jerry Tyner to the Keep North Richland Hills Beautiful Commission, Place 5, through June 30, 2027.

Public Comments & Testimony

  • No speakers signed up for the public comments portion of the regular meeting.
  • During Citizens Presentation, Barbara Brewer of Fort Worth asked the city to review the College Circle and Terry Drive intersection for a stop sign, citing school traffic safety concerns. No action was taken because the item was not on the agenda.
  • In the Sandlin rezoning public hearing, opposition speakers included James Morgan, David Crumpler, Steve Preskenis, JR McCumber, Bill Falls, and EJ Campbell. They cited lot density, drainage, traffic near Smithfield Elementary, neighborhood character, and a lack of meaningful changes from earlier proposals. James Morgan said 127 neighborhood residents signed a document opposing the plan. Support speakers included Tommy Falcone, Cynthia Wallace, David Wallace, Mark Wood, Gary Harston, and Antonio Miranda, who cited Sandlin's local reputation, quality construction, higher property values, and the possibility that future state legislation could allow denser development if the current proposal was rejected. Several additional residents registered support or opposition without speaking.

Public Hearings and Planning Items

  • C.1 — ZC26-0170 / Ordinance 3967: Approved 7-0. The council granted Citadel Development Group a special use permit for a quick service restaurant at 6051 Precinct Line Road, a 0.6741-acre C-2 site. Staff described a roughly 900-square-foot restaurant with 35 parking spaces, drive-thru access through existing easements, and landscaped areas. The Planning and Zoning Commission had recommended approval 7-0. No public speakers.
  • C.2 — ZC26-0169 / Ordinance 3968: Approved 7-0. The council granted RAA Real Estate Investing LLC a special use permit for a secondary living unit at 8459 Shady Grove Road, a 1.319-acre R-2 lot. The project is a detached garage with a guest suite; staff noted it exceeds the normal 650-square-foot secondary living area limit and is not connected to the primary house. P&Z recommended approval 7-0. No public speakers.
  • C.3 — ZC26-0160 / Ordinance 3969: Approved 7-0 with a stipulation. Sandlin Homes LLC received a zoning change for 7.494 acres at 6803-6825 Smithfield Road and 6744-6800 Hewitt Street from AG, R-2, R-3, and C-2 to Residential Infill Planned Development. The approved plan includes 33 single-family lots, a 7,000-square-foot minimum lot size (up from 5,743), an 8,109-square-foot average lot size, about 4.4 dwelling units per acre, design standards, an HOA, sidewalks, and drainage improvements. The Planning and Zoning Commission had denied the request 7-0, while staff recommended approval. The approved motion increased the fence height from 6 feet to 8 feet along Cortland.
  • C.4 — Ordinance 3970: Approved 7-0. The council approved the 2026 Annual Service Plan Update, including the Assessment Rolls, for the City Point Public Improvement District. No public speakers.
  • D.1 — Ordinance 3971: Approved 6-1, with Council Member Roberts opposed. The council granted George Gomiashvili a variance to the 300-foot alcohol distance requirement for on-premise beer and wine sales at 6305 Precinct Line Road, the Burratino Brick Oven Pizza location. The property abuts Birdville school property, but the building is more than 900 feet from the high school and about 512 feet from the stadium. The applicant projected alcohol would be about 10% of sales, planned beer and wine only, and committed to TABC training and age verification. A similar variance was approved for Berry Creek Village in 2020.

Bond, Tax, Budget, and Executive Session Actions

  • G.1 — Resolution 2026-048: Approved 7-0. The council called a November 3, 2026 bond election with four propositions totaling $145,970,000: $26,300,000 for Fire Stations 2 and 3; $84,260,000 for street rehabilitation and reconstruction, including Smithfield Road; $24,700,000 for the NRH City Services Complex; and $10,710,000 for library improvements. Each ballot proposition will include the statement THIS IS A TAX INCREASE. Early voting is scheduled for October 19-30, 2026.
  • G.2 — Tax rate: Approved 7-0. The council set the proposed tax rate at 55.5144 cents per $100 of valuation, below the voter approval rate of 56.0313 cents but above the no-new-revenue rate of 53.3968 cents. Public hearings were set for August 24 and September 14, 2026, with adoption scheduled for September 14, 2026. The agenda stated that the median-valued homestead would receive an estimated tax bill of $1,445.13 under the proposed budget, compared with $1,390.01 at the no-new-revenue rate and $1,383.63 in the current fiscal year.
  • G.3 — FY 2027 budget: Approved 7-0. The council set August 24 and September 14, 2026 as public hearing dates for the proposed FY 2027 budget and placed budget adoption as an action item on the September 14, 2026 agenda.
  • Executive session action: Approved 7-0. The council authorized the City Manager to negotiate and execute an economic development agreement and related documents with Berry Creek Crossing, LLC, a Louisiana LLC, for the property at 9009 Mid Cities Boulevard as discussed in executive session.

Announcements

  • Council Member Goetz announced that NRH Animal Services is waiving pet adoption fees through August for Clear the Shelters, an upcoming CPR class on August 12, and two NRH Road Show budget/tax informational sessions on August 13 and August 22. She also recognized library employees Courtney Kincaid, Marcy Tannahill, and Kori Talfa for creating the Digitize It station.

Key Outcomes

  • Consent agenda, Ordinances 3967, 3968, 3969, 3970, Resolution 2026-048, tax rate action, budget hearing schedule, and the economic development authorization were all approved 7-0.
  • Ordinance 3971 was approved 6-1, with Council Member Roberts voting against.
  • Voters will decide on the four bond propositions on November 3, 2026.
  • The next public hearings on the tax rate and FY 2027 budget are August 24 and September 14, 2026, with adoption scheduled for September 14, 2026.
  • The credit card cost-recovery program is scheduled to take effect October 1, 2026, following a resolution on August 24, 2026.
  • The meeting adjourned at 9:43 p.m.

Meeting Transcript

Good evening, welcome to the North Richardson Hill City Council work session. It's 5 30 p.m. and I will call the Monday, August 10th, 2026 City Council work session to order a quorum of the City Council is present. The meeting has been duly posted in accordance with the Texas Meetings Act of the Texas Government Code. Items listed for discussion in the work session agenda provide an opportunity for the City Council to discuss the items and receive information from staff. The city council will not take action on any of the items listed in the discussion during the work session. Any members of the public wishing to address the council regarding items listed on the work session agenda may do so during the public comments portion of the regular meeting. Moving to the first item, this is the one that gives the council the opportunity to ask questions about any of the items on the regular agenda that the council has not had the clarification on at this time. Do I have any one? Seeing none, we'll move right on. Excuse me. Um we're going to discuss the cost recovery recommendations for credit card processing fees. Stephen Barnes, and you're up there. Yes, good evening, Mayor and City Council. I will be presenting to you at this point the city's recommendations for payment card processing cost recovery. I'll start off by saying that there are payment cards that are accepted across many of the city departments at this time. And the city also utilizes multiple payment processors as well. And actually, there are eight different departments that accept payment cards and a total of nine different payment card processors. One of the reasons that there are a need for many different processors is that there are software packages that are needed for various operations across the city. For example, the aquatic park has a particular processor and a different processor is needed for utility building. And then we have the golf course, which again uses a totally different processor as well. It is being recommended that the city uses the recovery method and amount that most appropriate for each department and payment processor. During this project, we also work to develop an approach that would be practical both to the city and also to our customers. There are specific card regulation rules that determine what we can use when the first set of recovery methods here that you see listed are the service fees. The service fees are those fees that only are allowed by governments and also by education merchants. With the service fees, we are allowed to charge both customers a service fee for both the credit card transactions and also the debit card transactions. Then we also have convenience fees. Convenience fees can only be applied for online transactions. You will see as I move through the presentation that the service fees and convenience fees are those fees that are being recommended for our cost recovery program. And the reason for that is because it those fees provide the most opportunity for cost recovery. There's another option, surcharges. Surcharges, there is a maximum amount that can be charged for transaction in an amount of 3%. And then the city is not allowed to charge a fee for debit card transactions. The last method would be cash the cash discount method, and with this method, the city would have to increase its posted prices. And in it in addition to that, they would the city would then offer a cash discount to the customers. This method is not considered ideal because it encourages the use of cash, which would increase the risk associated with increased cash handling, especially for operations such as the water park. With this slide here, it's showing you all the different departments within the city that process credit and debit card payments. At the end of the recovery program or after it is implemented, it is estimated that the remaining costs will be right at $74,000. I will now briefly walk through each of these different departments to give you a little bit more information about what is being proposed. Starting with utility billing. Are we going to be charging them the same or less, more? On average, that's what it's anticipated the cost will be if we don't implement.

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