I now declare that the Plano City Councils convened in open session, that all council members are present.

The council will now recess into executive session in training room A to hold a closed executive meeting pursuant to the provisions of Vernon's Texas Codes, annotated government code, chapter 551.

The open meetings act in accordance with the authority contained in Section 551071 to consult with the attorney to receive legal advice and discuss litigation.

And Section 551087 to discuss economic development matters.

Thank

you.

That all council members are present.

Our first item on the preliminary agenda is consideration and action resulting from the executive session.

Next item is departmental overview.

Chief Biggerstaff.

What's the future look like in the fire department?

And we'll look at some of that as we go through here.

But the truth is we do the same thing

that

we've been doing for years, and that is uh we have a plan that we follow.

Um doesn't matter if you have or having a heart attack or if you're having your houses on fire, or if you're a business owner that that needs us uh to come out and do an inspection so that you can open your business, or if you're uh uh somebody that uh wants a CPR class, uh our goal is to get there quick, do good work when we get there and show compassion.

That plan hasn't changed at all, and you'll kind of see it woven throughout the the slideshow here as we go through.

So for us, we have 447 uh positions, and uh right now in any given time we've got a hundred people on duty and uh 13 stations and 33 apparatus in service.

So if it's two o'clock on Christmas morning, you're still in luck.

We've got 100 people there uh ready to go, and uh all those apparatus in service as well.

One of the things that that was determined long before I was in this role was that we were gonna have outside accreditation.

We were gonna have people come look at our department from the outside.

The two right there that you see on top, CFAI and uh the CAS accreditations, the top one that's the gold standard for fire departments.

The next one is a gold standard for EMS, and uh we've been doing that for a long time.

The last one there is uh uh the classification for ISO that affects the insurance ratings for the for the citizens for the the businesses, and uh we hold all three of those.

We're the first ones in the United States to hold all three of those.

First one in Texas to have uh the ISO one rating.

There you can see our our call volume.

Uh you go back to 2016, you look all the way to 2025, we're at 35,407 calls now.

Uh that's a pretty significant increase uh over those years.

It's about three percent a year, typically is what we what we see uh going up.

This if you know which district, uh I mean which uh fire station is uh is by your house there, then you'll know you can look and you can see uh the number of calls that that uh each one of them make, and you can see that that station one and station two stick out because they make over 5,000 calls uh a year compared to the rest of them.

Well, uh thank you.

I appreciate the fact that that y'all recognize that and we'll have a station 14 that will be directly in between those two stations, pulling calls off of both of them and getting them closer to in line with the with the rest of the rest of the uh stations

there.

I

said earlier uh our plan is always to get there quick, and we measure that constantly.

And as you can see there, uh the average time uh response time for us is five minutes and 41 seconds.

It if if you've watched this as you go throughout the years, we've remained right there in that area, and it's not by accident though.

It's uh y'all have been uh uh great supporters in 22.

You added an ambulance and 23 you added an amulet so that we can maintain those.

Uh and now we're adding station 14 so that we can maintain those those great response times uh that we have right there.

Uh you also notice there that uh the breakdown of our our incidents right there.

And when you're looking at that, you can see that that the majority of our incidents are EMS calls.

And uh the I get this question all the time.

Chief, why when I call I have chest pain and I and I called, why did a fire engine show up at my house?

And so uh I showed you earlier that we have 33 uh apparatus in service.

Well, all of our engines, all of our trucks, all of them have paramedics on them, and all of them have basically the same equipment as an ambulance.

So in our district, this is station one right here.

And if if if Medic 1 has transported somebody over to the hospital, but engine one or truck one's in service, when that call comes in, they may be here two or three minutes providing advanced EMS service before the ambulance ever gets here.

So it's set up that way intentionally so that we can get there quick and provide the the good work that we've we've talked about.

Uh the question I had written on top of this one is how do we deliver professional service 35,407 times in a year?

Uh you don't do it without a lot of preparation.

There's a lot of practice that goes into it.

And we're very fortunate.

We have a state-of-the-art training center, and uh you can see all the numbers up there.

Uh 150 live training classes.

I've been here uh with the department a long time, and for many years we did not have that opportunity to train here in the city.

We had to find somewhere else to go to train, and that really limits the number of times that you can train.

That's formal classes right there, 150 formal classes.