I now declare the Plano City Council is convened in open session that all council members are present.

The council will now recess into executive session in training room A to hold a closed executive meeting to the provisions of Vernon's Texas Codes, annotated government code, Chapter 551.

The Open Meetings Act in accordance with the authority contained in Section 551071 to consult with the attorney to receive legal advice and discuss litigation.

Section 551087 to discuss economic development matters.

Thank

you.

That all council members are present.

Our first item on the preliminary agenda is consideration and action resulting from the executive session.

And then Mayor, I move that we authorize the city attorney to proceed as discussed in executive session.

Mayor, I'll second the motion.

Okay, thank you.

I have a motion, a second to uh uh approve that motion.

Uh Lisa, we need to do this hand.

Yeah.

So

all in favor, raise your

hand.

All opposed.

Motion passes zero.

Next item is departmental overview.

Public safety communications, Susan Carr.

Good evening, everyone.

I'm Susan Carr of the Director of Public Safety Communications or Plano 911 as we like to call ourselves sometimes.

Here to give you an overview of our department tonight.

But before I do that, I wanted to give you a little bit of background about how 911 is administered in the state of Texas.

You've got a map there that shows you not all cities provide 911 equipment and 911 services to their cities.

Some are provided through a regional planning commission or a 911 district.

It depended on if the city committed early enough on to provide that 911 service.

Plano did, and so we are in a municipal emergency communications district.

Some of the benefit to that is in

that the

911 fee that is on your home phone, if you still have one, or on your cell phone.

Uh we receive those profits or those revenues.

They come they come through the state to the city, and then that's what helps to fund our department and our equipment in our 911 network.

Um you can see we're funded through the general fund, 76 percent.

And then uh we receive uh part of our budget is uh 15 percent state 911 fees.

Uh local 911 fees are for a landline or a voiceover IP phone if you have one at your home anymore.

Uh very few people have that anymore.

That's why it's such a small percentage of our budget.

And then this last year we received some state grants.

Uh if one percent of our budget was attributed to a state grant as well.

That was to implement our next generation 911 system.

Now

moving on to my team.

Um Public Safety Communications has two main divisions: the administrative division and the operations division.

The operations division is really where the rubber meets the road.

That's where our uh call takers and dispatchers and dispatch supervisors work.

Um they answer the 911 calls and they dispatch or they also answer non-emergency for Plano Police and for animal services after hours, and then they dispatch police and fire rescue to calls.

On the administrative side, uh, those are the folks that are supporting our operations from uh from day one recruiting.

They're bringing our team members in, uh, recruiting and hiring, and then we have training coordinators that are responsible for training them.

Um it's a complex job, and it takes uh really you know, a good four to five months that before they're operating or answering phones on their own, and then additional time for when they're working on a radio channel or a radio position, talking to the field responders.

Uh personnel, we are authorized 69 call taker dispatcher positions, and we have six dispatch supervisors that are on duty with them as well.

Um, and then that administrative staff, I'm authorized 13.

This is actually a picture from one of the retirements from one of those ladies.

Uh my dispatchers work uh 12 hour shifts.

They work 7 a.m.

to 7 p.m., 7 p.m.

to 7 a.m.

And then there's a call taker shift from 11 a.m.

to 11 p.m.