18:26Welcome everyone to the Sandy Committee and Government Operations.
18:30We were just waiting on Quorum, but uh hopefully we'll achieve that soon.
20:12Good afternoon, everyone.
20:13We will go ahead and get started with some of the portions we can do without uh quorum.
20:17Madam Clerk, do you mind reading the welcome notes?
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21:01Campaign for public office, promote private business ventures, use language language of a personal nature which insults and demeans any person, including comments directed at public officials or staff members that are not related to the official duties or address the question, staff members directly.
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21:19Failure to adhere to the guidelines may result in speakers forfeiting any remaining time and further disciplinary action as necessary, which could include barring from attendees at future meetings of the committee for a period of six months.
21:35And I believe we're able to move forward with presentations.
21:44Um let's go to presentation number one, Clean City Commission annual report.
22:02I'm Steve Marzoff, I'm the chair of the Clean City Commission.
22:05I've been uh on the Clean City Commission for two years now and chair for one of those years.
22:10Um mainly one to come to give you the our annual report in person today because we are going through a bit of a transition.
22:15Uh if you're not familiar with the Clean City Commission, do I hit a button to change the slides?
22:24Um the Clean City Commission's been around a while, and if you're not familiar, this is the representation as we currently have it.
22:31I do understand on the agenda today there are three other members uh potentially coming forward, which would take us to just one vacancy and that being the ninth district.
22:39I do plan to attend some civic meetings in the ninth district and try to uh uh get some excitement and and get somebody to volunteer to to represent the ninth district so that we'll actually be uh at full capacity for the first time since I've been on the commission.
22:54Um what the commission mainly is here to do is to advise you and the administration on all things recycling or anything that will beautify and better the the city.
23:04Um but in the last couple of years we've kind of gotten away from the recommending policy changes and doing more uh cleanup activities ourselves.
23:12So it's been more of us doing the fishing rather than teaching people to fish.
23:16And I think one of the things we're trying to do is refocus on to more of the policy side and less of the actual doing, but also encouraging communities to do more of that.
23:27So one of the things we did this year was come up with what our priorities are for this year for calendar 2026, and they are these four things.
23:34Um as you probably all know, we do have a scourge of illegal dumping throughout the city, and we're looking at what can we do to try and reduce that.
23:42Um there's been some discussion with DPW about putting in cameras, there's been discussion of trying to focus on uh repeat offender areas.
23:51I know in Swansburg West, where I live in the 5th district, uh, we had 15 tire dumps last year that had to be picked up.
23:57And probably the biggest event we had was um uh in Southside was the um United Nations Church had 249 tires dumped one Saturday night um right before church service on Sunday, and when they came in, it was quite a shock for them.
24:13We need to find a way to to reduce this uh illegal dumping and to uh go after those people who are doing it.
24:19We also need to expand recycling in schools.
24:22We're missing an incredible opportunity not only to increase the recycling, but also to teach the kids how to recycle.
24:28Uh I've talked about this at a couple of presentations I've done, and some people have corrected me and said that the uh that their school does do uh uh recycling.
24:38And so when I went and talked to those schools, what I actually found it was a teacher or uh custodian who was taking it home and doing the recycling that way.
24:47We need to be more consistent with that.
24:49Um third, uh, if you've ever been out to the Richmond Road East End uh landfill, you know that there were piles and piles and piles of branches sticks, logs and everything that have accumulated from years and years.
25:03Um we don't have a uh uh a sustainable recurring way to deal with that.
25:10So as a Richmond tree steward as well, we generate a lot of branches because of climate change, we're losing more trees than we ever have before, and we need a place to put them.
25:19And we have that area and then also one on Maury Street, and they were filled to capacity.
25:24Now, fortunately DPW has found some money this year to start chipping those and and to start getting rid of those in preparation for the solar farm at uh East End.
25:34But we can't just keep dealing with our debris on a when we can find the money basis.
25:39We need to come up with a sustainable uh recurring way of dealing with what we know is going to come when we have 75,000 street trees in in the city of Richmond.
25:49Um so we want to work with DPW to develop what a sustainable solution and bring it to council and the mayor for potential funding in the future, whether that's shipping or biochar or whatever.
26:00And then finally, uh I'm here to say what we we do a lot of things really, really well in Richmond.
26:07Um we have a really good home recycling program, we have a great composting program.
26:12We need to expand those.
26:14We need to build on what we've done well.
26:16Um instead of just the 20 sites, uh, we want to look at adding composting to schools.
26:22Um one of the teachers at Swansboro Elementary was telling me that it's frustrating to them that because uh 80 percent of the kids they were on free lunch, they have to give each kid everything.
26:32An apple, uh the entire tray of food, and many of the kids say they don't want it.
26:38And where does it end up?
26:40So we need to have a compost capability so that at least we can use uh get some value out of that.
26:46Second small business recycling.
26:49Um we had our open house in October at Gramophone Winery in the fourth district, and uh Arthur Grant um who is the owner there uh told the story that he wants to do recycling.
26:59Here's a winery that's opening bottles and just throwing them in the trash, and the reason is um in order for him to get recycling, he has to contract with somebody at about 200 a month.
27:10And he said, I'd gladly pay that.
27:12The problem is it's a dumpster, and I need to have a concrete pad for that.
27:17And because I'm so close to uh Westover Hills Boulevard, I need to have an enclosure, which means I'm gonna lose three parking spaces, plus it's gonna cost me tens of thousands of dollars to have this constructed.
27:28He said, I don't generate that much.
27:30If I could just have one of those rolling trash cans like we have for the residences, he said that would be perfectly adequate.
27:38Interestingly, the uh CVWMA recycling truck already goes down his alley because there are residents right behind him.
27:47So all it would take is finding a way to get him a can, let him pay for it, and uh you know, we would be able to add some small business recycling and get some benefit from that.
27:57Interestingly, he takes all of his recycling home to do, but he lives in Chesterfield that doesn't recycle glass, so the glass bottles still end up going in the trash can.
28:06And then finally multi-res uh family residential.
28:10We have we are adding apartment complexes, handover fist uh throughout uh the city of Richmond, especially in South Side, and we need to require some capability to do the multifamily um recycling uh capability.
28:26But as I said, we also do do cleanups.
28:28We are trying to work um with the community groups uh to and uh other organizations to try and organize.
28:36We have a proposal, in fact, the Clean City Commission meeting tonight.
28:39We have a proposal from the um uh Richmond Tool Bank that they want to declare April as Richmond Shines Month, and they'd like to partner with us to do events throughout the city throughout the entire month that uh they'll coordinate the giving out of the bags and the uh pickers and things like that.
28:57And we think those are the types of uh programs that will really benefit the city and showing people that we care and that we're out there doing those cleanups, and it's something that we can uh replicate and and continue moving forward.
29:11We also do public awareness.
29:12Uh we try to table at the farmers markets, uh we give out reusable bags and reusable water bottles, and what we find is a lot of people don't realize what um capabilities they have.
29:24We've run into a lot of people, and I know in my own neighborhood in Swansboro West that don't have recycling trash cans.
29:30And when we ask them why, they said, Well, there wasn't one here when I moved in, and they don't even know that they can just put in a request to 311.
29:37So we want to get more education out there for people to know what do you do when somebody fills a recycle bin with trash?
29:45How do you get it emptied?
29:46You get the oops sticker on it, but how do you then get more people there?
29:50Um we do have our annual recycling events.
29:54Um we do three out at uh uh Robin Hood Road.
30:00Uh we do realize that we're going to lose that space here in the next year or so with the Diamond District project.
30:04Uh, but they have been very successful in getting um electronics and uh material like that off of the uh uh getting them recycled and not getting illegally dumped.
30:16And then we also have our adopt a spot program, which um right now we're only have a few communities that are taking advantage of it.
30:23The two primaries are uh Brooklyn Park, which is we're done by the North Barton uh neighborhood association and Swansboro West, but we're looking to onboard more people to either adopt an entire neighborhood or to adopt a um a specific spot.
30:39And finally, this is my contact information.
30:41I'd be happy to answer any questions and any feedback that the individual council members have or this committee has uh to steer us.
30:50We are looking kind of trying to find our way as to what it is we really want to focus on.
30:55Um like I said, illegal dumping kind of smacked us in the face with those 249 tires at the United Nations Church.
31:01Um, but uh any input or direction that the uh council would like to provide, we're happy to receive it.
31:09Wonderful, and thank you so much.
31:11And I love everything you presented.
31:14Uh obviously there's some crossover with other boards and commissions.
31:17Do you guys ever collaborate together?
31:19I'm just thinking particularly about uh composting and recycling and the sustainability committee commission.
31:25Uh I attend all the sustainability committee meetings.
31:28Um I also go to urban forestry because uh there is a definite benefit to trees um that impacts the clean city mission as well.
31:36Um and I do work and talk often with uh Laura Thomas, the director of the Office of Sustainability.
31:41Um we are still trying to figure out exactly with the uh bag tax where the lines are between because quite frankly, when I read the uh ordinance and the items and the state uh law that says how that money can be spent, I focused on, oh, that sounds exactly like the Clean City Commission, and I started calling it my money, um, which Laura Thomas quickly corrected me and said no, it was her money.
32:04Um, but those are things that we're still trying to work out and discuss.
32:11Agebacher, I know I'm sorry, we had to get started because we weren't sure when our um third member was going to be able to attend.
32:17But did did you have any questions for our commission?
32:20Well, I just want to thank you so much for everything you you do.
32:23I I love the trash pickup slide.
32:25I think I recognize that person.
32:27And it really is a wonderful for anyone listening.
32:30It's a great way to get to know your neighbors more, get to know each block of your your community better, and direct action is just so satisfying.
32:39So definitely would love to continue participating with those cleanups.
32:44Um with the rest of council members about the activities that are happening in their districts.
32:50And to your question of sort of looking for that focus.
32:54I feel like when I've participated on boards commissions and when I've talked to other chairs, inevitably the things that's most successful are the things that you are personally interested in, because you're the one spending your personal time on this.
33:06And so where you can get the energy of of the makeup of that commission at that moment, I think ends up bearing the most fruit.
33:13But um I appreciate you bringing sort of that topic forward, but I would make sure it's something that you guys are invested in because you're the ones who are gonna be out there and need to be engaged with it.
33:24So uh thank you again for coming.
33:26And I'm sorry it took this long to get you into chambers, but keep up the great work.
33:31Really grateful for everything you and your committee does does, so please thank them for us.
33:37Thank you, and clerk, I believe we have another presentation.
34:00Are they available to come forward?
34:15My name is Douglas Granat.
34:17I'm the deputy director in charge of strategy and cybersecurity uh here in the city of Richmond.
34:21Uh I want to thank you, Chair Jordan, members of council, uh, Director Todd and the administration for the opportunity to discuss this in the public forum.
34:28Uh a lot of our pure localities don't take this proactive approach to cybersecurity.
34:32Uh the vision tends to be uh a few guys in the basement, Security Operations Center, um, picking through network packets, looking at threats, uh, maybe providing some advice to executives.
34:43Uh here in the city, that conversation takes place on an ongoing basis at all levels within the administration and with council.
34:55Um while some of that's true, cybersecurity is changing in 2026 and in the future.
35:00Today I hope to inform you on what cybersecurity uh encompasses here in City Hall, what it will in the future.
35:05Uh what it is in the technical marketplace overall.
35:08Uh after all, we're one entity within the billions of IP addresses within the world.
35:12Um, and we have to take that into consideration.
35:14Uh we can't operate within our own bubble or own sphere of influence.
35:18We have to be aware of others in the in the uh virtual battlefield we find ourselves on.
35:22And it truly is that.
35:23Uh some of the information we'll be sharing today is observations from uh other localities from the federal government and our own observations.
35:31I hope to walk you through what it really looks like in our day to day, uh, what trends look like, maybe not those within uh the city's uh own operations, but in others as well.
35:42Um and we have to be really cautious.
35:44Uh some of our uh what we can discuss today could go into exposing our tactics, our techniques, our procedures, our TTPs.
35:51Um, and that can't be discussed in a public forum.
35:53So we're always happy to work with this body with the administration in appropriate closed sessions.
35:58Um so when we get into our discussions as we uh cross that bridge, I just want to make you all aware of that.
36:07Um historically, cybersecurity remain focused on very technical details, um, architectural review processes, uh, litany of controls mapped to assurance levels, um, occasional reporting or incident response, and those are critical to operations.
36:22Um I think we're missing a slide.
36:24Um but these times are shifting.
36:27Um the focus is now on ongoing risk management, uh protecting sensitive data while maintaining access to it.
36:34Data is everything within this organization.
36:36Um regulatory compliance, there's an ever changing landscape out there on the federal level, on the state level.
36:42Um there's a lot of proposed legislation, even in the current session that will drastically impact the city's ability to not only secure its data but even use its data.
36:51Uh maintaining continuity of services and operations is within the security portfolio and collaboration and efficiency.
36:58Uh when we have security events, it's not isolated to a single system.
37:02Uh these events are significant, can uh impact the city's own image.
37:06It can impact peer localities, and peer localities can impact us.
37:10So the totality of cybersecurity is not what it used to be.
37:12It can't just be me and another guy downstairs.
37:16Um, it has to be evolving on an ongoing basis.
37:23Um in today's presentation, I hope to illustrate some of the various challenges towards modern governmental cybersecurity landscape.
37:31Again, this is uh within the entire marketplace, not just limited to the city, but we'll share with you some specific details as well.
37:38Um in those areas I want to focus on closing the cyber skills gap, uh, emerging technologies, which is pretty much the focus of our operations these days, uh changing regulatory requirements, uh, dependencies on supply chains that originate with our adversaries, um, cybercrime sophistication and its improvements over time with the evolving technology that we see, and even geopolitical tensions.
38:00When we see something changing across the world, uh whether that be nation-state or isolated to uh a civil war somewhere across the world, it actually impacts our posture.
38:12There's a lot of information on this slide.
38:14Um hopefully it's digestible.
38:16Uh this comes from our uh trusted source at Gartner.
38:19Um what it represents is the frequency that the industry is observing of threats against our ability to defend against them.
38:26Uh things that are in the upper right corner have an advantage to the attacker.
38:31Things in the left side, the advantage is on the defense.
38:34We have those tools, they're mature, there are practices to safeguard against them.
38:39Um it doesn't always tell us exactly what's happening within our networks, but it helps us prepare for what's coming next.
38:46Uh helps us anticipate where we need to be uh in three years, in five years.
38:51A lot of the changes that would take place in order to safeguard ourselves from these threats are not a turn-on situation.
38:58You can't check a box on a tool and say safeguard us from deep fakes.
39:02Um what you can do is put all those tools in place, the staff behind them, and make the users aware in advance to say these things are coming, have these discussions, have them frequently, um, not only just with our user community, but even with the public.
39:17Um of those examples of some of the more sophisticated techniques is uh a simple one that came out out of uh California, I think.
39:24Um public forum uh is put out there, electronic feedback is solicited uh from the community, and none of those voices could be heard.
39:32Democracy gets killed because bots.
39:35Simple bot nets, um, empowered with AI.
39:38Um and what we're observing is not traditional techniques simply enhanced by AI.
39:46There's frameworks out there that can defeat these things.
39:48It's just done at a faster pace, and we think we just need to move faster.
39:52There's actually more approaches.
39:54Our attack surface has broadened exponentially just in the past two years.
40:03So, what are we actually seeing in the city?
40:05Um we do routinely record every single incident that takes place.
40:09Um we review every single one on a 24 by seven basis.
40:13Um what we see are nation-state sponsored exploitation or attempts at exploitation.
40:18Um, this is by and large the largest risk to the city.
40:22Um, not only our city, but pure localities as well.
40:25I'm sorry, can we just pause for a moment?
40:27Can you define what that is for everyone?
40:29Uh nation-state sponsored um is those coming from other countries uh originating from adversaries such as Iran, such as uh Russia, China, North Korea.
40:40Uh those are nation-state actors.
40:42They have the backing of a government operation.
40:45Um's a little different there is historically cybercrime took place and had the largest impact on most localities.
40:54Everyone knows what ransomware is, and we do see attempts at that.
40:57That typically originates from commoditized code that some criminal organization builds out.
41:02What about when nation states partner with those criminal organizations?
41:06And that's what we're observing is we're seeing those uh original hooks, if you will, from a uh criminal syndicate that just sends a phishing email to a target uh targeting an individual.
41:19Um, any one of us here in government can be targeted, myself included.
41:23And once someone engages with that, that information is then sold, or it's proxied through another organization, and tracking these proxies has become the larger challenge.
41:34Um we still see traditional phishing account takeover.
41:38These are still threats that we have to be poised to defend, and we have to do it better because our focus needs to be on emerging technologies.
41:47Um effectively, the city leverages the same technology the bad actors are.
41:52Only we're trying to get ahead of those attacks.
41:55By having detailed knowledge of the technology employed, primarily Gen AI, large language model, machine learning, and implementing it ourselves, training our staff to recognize it, we're able to get in front of those bad actors and take advantage of their weaknesses.
42:09Historically in cybersecurity, it's always been identify your weakness and cover it.
42:14What we can do now is look for the bad actors' weaknesses, defend against their strengths, and then prepare to report out where they've failed.
42:23And when we do that, especially amongst other localities, amongst other government agencies and even the the private industry, we're seeing a lot more success in that arena.
42:37This kind of comes down to what is the most uh terrifying trend in the industry.
42:42Uh I'll stress on the industry, not so much in the city, is that although we can have as many technology technological tools as possible, we can have the best and greatest out there.
42:51It comes down to the people behind it.
42:53There is no adaptive security appliance like the human brain.
42:57Um even more so in localities and in other government organizations struggle to locate talented individuals to staff their their um cyber divisions, uh the majority of which.
43:09Um sixty-five percent, as this slide indicates, have unfilled vacancies.
43:15Um that they're unable to fill.
43:18They're unable to cross-train, they're unable to leverage the skills of of folks in the arena.
43:22It's very competitive, but also there's a growing skills gap.
43:26There's very few folks that have both focused on cybersecurity as well as emerging technologies.
43:31When you can bridge those two together, those are the talented folks we're after.
43:35Um the city's very um uh thankful for the fact that the administration and council in my entire tenure here at the city has supported cybersecurity first.
43:46Um since 2022, we've grown from a tea dedicated team of three to a team of seven, um, including very talented uh individuals from the DOD, from academia.
43:56We also cross-trained staff.
43:58Some of our staff in our dedicated team originated in engineering, and that speaks to the ability to grow a skill in traditional technology and implement it for cybersecurity, and vice versa.
44:10Uh one of the other things we've done is we've streamlined what we call our shared operational model.
44:15So, although we have seven dedicated uh team members to cybersecurity, every employee in the city here is aware that during an incident, you may play a role.
44:24There may be someone contacting you saying we need you to do X, Y, and Z.
44:28I believe we've even had communication between our director and members of council saying we need to talk to you about something, and we appreciate that partnership.
44:35We partner both internally and externally with many different agencies.
44:39Um the abilities that we get using centralized security operations with a shared operations model is exponential.
44:49Um it also allowed us to proactively ingrain our security team uh with our AI governance.
45:00One thing that the city is doing differently is we have not fragmented our investigation into emerging technologies.
45:04Large language models, machine learning, have been around for many years, but they're really gaining mainstream momentum.
45:09A lot of localities are adopting those first and securing them second.
45:13That's, in my opinion, a mistake.
45:16What we're doing is we're actually putting security, the city attorney's office, other agencies within the city within our AI governance board through administrative regulation 2.13 and making sure that we're making the decisions in advance of technologies being introduced so we can defend them in real time.
45:37So lastly, I I speak kind of and put a oblique outlook on the use of technology, right?
45:42Can we just turn it off and make sure that we secure everything?
45:45And that's not really the truth here.
45:47What we need to do is exercise caution.
45:50Um take a balance of innovation, right?
45:52Get the technologies out there while you're securing them and you're aware of their risk.
45:56Again, it comes down to risk management.
45:58They we will never have a zero-level risk.
46:01As much as much of my leadership would uh would argue with me is you cannot get there.
46:05Um but what you can do is manage that risk effectively and be prepared to respond.
46:11I'm happy to answer any questions you might have.
46:15Thank you so much, um, colleagues.
46:23Sure, thank you for this presentation and for uh all that you are doing to keep us as secure as possible.
46:30Um I'm particularly interested in um the threats around deep fakes and AI because I just um worked on this in my other job.
46:43Um are you guys working with the communications department to ensure that there's both uh operational response to an AI like a confirmed AI deep fake and sort of the uh the reputational harm and communications response?
47:03Like are those things going hand in hand?
47:06I I wouldn't so much say hand in hand and directly with that agency, because we work with all the agencies.
47:11Um we are partnered with the FBI Cybercrime Division here in Richmond, um, which would be the arm to exercise control over such activity.
47:18Um but then that's where our shared operations model comes in is when it's recognized, it would likely be recognized through automation and provide the the proper guidance to reduce the impact of image damage.
47:30Um so again, it's a balance between preparation, having the right partnerships in place and knowing the immediate path to respond to that, um, and then do it dealing with the damage control afterwards.
47:39So I hope that answers your question.
47:41It's not it's not directly with OSC, but that is one of the partner organizations.
47:46I would think that eventually we want OS, and I think it's maybe maybe maybe a more OSC question, but ensuring that they have, you know, uh uh a robust plan that has been at least vetted by your office um around the the communications response to that, because I think that that's a critical piece of it.
48:05Um my last question is sort of, you know, and I know that some of this has to be discussed privately, but um are all of our like resiliency plans for critical infrastructure, you know, how frequently are those being updated and tested and just knowing that we're we're always worried about our our water um and gas infrastructure.
48:28Uh if you don't mind break that down a few different ways, is so resiliency of any system is addressed at every single juncture that that system is touched by our department.
48:38Um so when any system comes through our governance process, we review resiliency as a key component.
48:43Um can you continue operations without that system, right?
48:48Can you recover that system and its important data behind it in a reasonable time frame within the continuity plan?
48:54That happens at least annually as far as continuity plans go overall on IT operations.
48:59Um so that's to say that every single year DID goes through and looks at this continuity plan and looks at every single critical system.
49:05Do we have the necessary means to recover that in the event of a disaster?
49:09What's our means of continuity and advising the agencies uh that would be impacted by that as well as the administration on here's how you need to be prepared for such an activity.
49:18Um specifically to critical infrastructure, we have a direct partnership with that leadership.
49:23We meet on a weekly basis to ensure that we're not only securing the environment, but we're also resilient in that environment as well.
49:30If I had to put it out there, it is one of the concerns I always get asked this question in every single one of these discussions.
49:36What keeps me up at night?
49:37Our critical infrastructure does.
49:39I think not because it's at risk, but because it is the number one target of every bad actor out there.
49:46I would assume every municipality that would be there.
49:50Okay, thank you very much.
49:56I just had a couple.
50:00I mean AI, all the emergent technologies, it's it's hard to keep abreast of what's happening.
50:06And so often you're reading about uh if you're lucky, you're reading about the bad applications of it for no localities that you can then say, we're not gonna have that happen here.
50:15Um but you know, particularly I think for our roles on on council when it comes to mine um a recent article about a locality, and I think it was in California, where AI had been used to generate overwhelming amount of public comment, and just the increased burden it is to try and sift through what is the genuine public comment, what is machine learning initiated, but this is not my area of expertise, and so I am extremely grateful to hear that you feel like we have a robust um staff here.
50:49I'm sure that like all our departments, you would rather be larger and only one vacancy that's uh encouraging.
50:57Where are we on filling that position?
50:59Uh it's in play right now.
51:00We just finished a round of interviews.
51:01I will admit that in the in the uh greater marketplace, it is difficult to find.
51:06We had one candidate who is qualified, and unfortunately it didn't work out, so we've just readvertised that one.
51:12Uh we do partner through VCU, work with the intern programs.
51:17Uh, we're actually working on a program now to get out to the Richmond community through the libraries and a grant from the state to be able to build the pipeline, if you will, and always have talent coming in to the cybersecurity pool.
51:29Um it doesn't having a vacancy is always something we want to fill, but because of that shared operations model, I I can think of no less than 20 colleagues in my office that their day-to-day isn't cybersecurity, but any one of them can step into that role and fill it when it's necessary.
51:42In fact, we have done it.
51:45I hope that answers your question.
51:46Yeah, no, thank you, and thank you for everything that you and your team do to protect our information.
51:50Um, because you're not just protecting the information within this building or this institution, but it's our residence information today.
52:00We appreciate you putting this report together.
52:02I believe you had one audit item to the city has just one outstanding audit item.
52:07We closed four in fiscal year uh between twenty-five and twenty-six uh as we follow.
52:12This one just recently uh hit uh DIT, I think in January or December.
52:16Um that's in progress.
52:23Madam Clerk, can we move to our capital maintenance program presentation, please?
52:42I am Gail Johnson, the Director of General Services.
52:45Um, and I have my two brainchildren behind the facilities and keeping our maintenance of all of our facilities.
52:53Kenny Hill, who is our operations manager and facilities, and Lacey Solomon, who is really overseeing our CIP infrastructure systems, so that we'll make sure we are on track with what we're doing.
53:07Come before you again today to give you just some update on some of our capital maintenance that we've got going.
53:20So today we'll provide an overview of the Department of General Services to include a little a list of the facilities that we maintain and the facility index score.
53:30Um just so that everyone is aware, I've included the list of the facilities that DGS maintained.
53:38We do not maintain rec and park rec and parks facilities, nor do we maintain the DPU facilities.
53:46We'll review the an estimated totals of the deferred maintenance costs through FY26.
53:53We'll identify the top facilities by the deferred maintenance needs, an overview of the generalized capital maintenance program for FY26, and then a review of the DGS's operating budget that's related to the general maintenance of the facilities, not the capital, just your general maintenance.
54:13So just a quick overview.
54:20Um it included parking, special capital projects, fleet and real estate.
54:28And FY twenty, and that was that was done to enhance the responsiveness and the services that we provide.
54:35And FY26, we expanded that to standardize our maintenance within the facilities and to ensure safety of the employees and the visitors to our facilities by adding the facilities department into general into general services.
54:51So our department is made up of 120 FTEs.
54:55Um I've got a parking enterprise that have 12 FTEs that are funded through our parking enterprise.
55:04I have fleet maintenance that has 53 internal service funded employees.
55:10Our special capital projects, which are the the which is the area of general maintenance that does our vertical construction.
55:19They've got four employees.
55:22Three of them are general funded.
55:24The other one is through special fund funding.
55:28And then I've got 50 in our security and facilities group.
55:35That seven of them are funded through our special fund to maintain our main street station facility.
55:43The rest are general funded.
55:44So I know there was a question about all of them not being funded in the general fund.
56:46That is the delayed maintenance that keeps us from having our equipment or keeps us having equipment far past our use for life.
56:56And then there's a facility facility condensed condition index, excuse me, which is the tool to use to measure the condition of our facilities, and then facility condition assessments, which is a comprehensive evaluation of the facility, the condition of the facility.
57:36And at this point, when you look at our facilities, again, those that DGS maintain, overall, those facilities are in poor condition using that evaluation and model.
57:49So right now, when you look at this spreadsheet, it shows that we've got a 251.5 million dollar deferred maintenance costs, and that's just in construction.
58:01If somebody made you know a magic wand and dropped us a whole bucket of money, we'll need about 357 to redo everything that needs to be done, and that's including the other costs associated with actual construction of a project.
58:18We've graphed the facilities index over the deferred deferred maintenance costs over a time period, and just using some of the funding examples.
58:31If we were right now, if we were to stop funding in our deferred maintenance, we would outpass 15 years, still have divested properties that we're working out of and maintaining or trying to maintain.
58:50This model shows that it would take about 50 to 60 million dollar investment per year to at year four even get us down to 100,000.
59:02I mean 100,000 deferred maintenance costs, and that's taking us from that 251 that we just looked at.
59:10With that same investment, we would have our facilities in a fair to good range in about five to six years.
59:20But again, we're talking at 50 to 60 million dollar investment per year.
59:39These three buildings alone make up 60 percent of the deferred maintenance cost.
59:48So that gives you an idea of what we're looking at, and that and again, each of these facilities are in poor or worse conditions based on the facility condition index scores.
1:00:03We do have the generalized capital maintenance fund that is 16 about 16.1 million dollars.
1:00:10That fund is divided between general services, recreation and parks, and FY26, there was funding put in for the Richmond Animal Care and Control Hospital.
1:00:21So we get 9.4 of that to maintain all of the facilities' capital needs.
1:00:31And the 1.5 million that went to the animal care and control.
1:00:35So you're you're looking at the 10 million compared to the 50 or 60 that's needed.
1:00:41Here's a list of the projects included in the FY26 deferred maintenance.
1:00:47Um I'm sorry, the capital generalized capital maintenance bucket.
1:00:51Um all of these projects have either been completed or are still in progress.
1:00:56So we're we're moving along, we're spending the dollars as set aside, taking care of the the needs of our facilities the best we can.
1:01:10I imagine we will have a few questions just a minute.
1:01:13And I've attached to your packet because the list that shows each of the departments along with the individual facility score, just would have looked crazy on the slide.
1:01:24So I just attached that.
1:01:26Um we summed it up to the point four.
1:01:30So any questions, colleagues?
1:01:34Councilmember Gibson.
1:01:38Um just was curious, you had mentioned the question about the various positions being funded through not all on the general fund.
1:01:46Can you just walk through what the other funds are that um that fund?
1:01:52It looks like the so our parking is the enterprise fund, and the revenue they collect is what takes care of that the operations of that parking division.
1:02:05The fleet is internal service.
1:02:08So everything that fleet does is billed back to the agencies that they're doing the work for Main Street Station has a special fund dedicated for the maintenance and upkeep of that main street station.
1:02:25So to be clear, so the parking enterprise, those 12 are all funded through the enterprise fund because through the parking fees that are collected, you said.
1:02:33And then can you explain once again what does that mean?
1:02:36Internal service, how does that can you just clarify?
1:02:38So that so fleet is an internal service, sort of like the IT.
1:02:42The work that fleet does is billed back to the using agency.
1:02:47And then um uh the uh the special funds that fund both the capital projects and the uh facilities and securities management?
1:02:57That's part of part of both of those is through our main street station special fund.
1:03:03So those those those dedicated workers to Main Street Station A few questions.
1:03:14Um there's nine properties that are currently not used.
1:03:22Is the is that um is that high, low in relation to historically, like so that that would be a question when you look at our real estate list overall, but for general services having those facilities, um keep in mind we just got rid of the we got the Coliseum sitting there that we still maintain, we just got rid of our public safety building.
1:03:48So those are properties that normally we would not have had, they would have or they would have been occupied and we would have still maintained them, but it comes with a whole nother maintenance concern when they become vacant, um, and you got another security concern that's built on top of that.
1:04:07Is one of those now Arthur Ash?
1:04:13Um is there is part of any of this planning, like looking at those unoccupied or vacant buildings and determining whether we would like when when we sell those or we offload them, where does that revenue go?
1:04:32Does it go back into DGS for additional maintenance in support of buildings that are occupied?
1:04:41So that that would be a question for our finance area.
1:04:44I've been working with the economic development team on what we're doing with and the plans for these vacant facilities.
1:04:52But once they sell again as the DEC side of the house.
1:05:00And then Main Street station having its own, that makes sense that it has its own fund.
1:05:04Does the do the fees that are collected from Main Street station fully offset the annual maintenance of the building itself?
1:05:14For the maintenance that we perform, yes.
1:05:18Probably not the maintenance that it needs, though.
1:05:21That I again I can't answer that question.
1:05:27And then I will say that that the facility, Main Street station itself, is not in bad condition.
1:05:37So we're, you know, again, as things come up that needs to be done, we're able to take care of those needs of those facilities, of that facility.
1:05:47And everything that is collected stays with Main Street.
1:05:51Um and then lastly, it, you know, just kind of a bigger conversation.
1:05:56But I know, you know, we did this a year ago, and a big part of our conversation a year ago was around City Center and the John Marshall Courts building and sort of reimagining not just the courts building, but City Hall.
1:06:13Um, you know, are there additional conversations happening around like is City Hall the best, like is this 900 East Broad Street the best location for City Hall?
1:06:26Is City Hall like at what point do we get to the like the maintenance of this building is not worth keeping this building and change like moving somewhere else that maybe is less valuable real estate and a part of that bigger city center package?
1:06:44So as our teaming up with DEC and being part of the city center project and having the BAP grant, that is exactly what's being looked at as part of this whole project.
1:06:57So we've got consultants on board now to start to look at just that.
1:07:05Um Councilmember Gibson, did you have a follow-up?
1:07:08I don't think I can continue my golf.
1:07:12I think that's you know, it's kind of the million dollar question or the $300 million question is you have you list here is about 150 million dollars in deferred maintenance for City Hall.
1:07:22Uh like the last time we saw in a presentation from DCA Stiidel years back, the estimated cost of replacement was twice that.
1:07:31So re okay, this is deferred maintenance cost.
1:07:36You're looking at the replacement cost.
1:07:37I know the point I'm trying to make is like if deferred maintenance may seem like a staggering number, but when we talk about having to rebuild from scratch, um it's going to be magnitudes of the deferred maintenance cost.
1:07:49So I'm with the background in the historic preservation, I'm always thinking it's better to just keep investing and staying on top of the deferred maintenance if possible, and then trying to initiate a new city hall.
1:08:06But these are questions that your department's grappling with at the administration, and obviously similar conversation happening about the John Marshall building.
1:08:15And there are other properties listed as divest on your presentation.
1:08:21Are those properties that you're saying the city should I mean are you literally saying divest that they should be surplused, or is just no, that's that is just based on using that model.
1:08:34So when I look at just for an example, the homes you live in may be old homes from an age perspective, because that's one of the factors that the that the assessment looks at.
1:08:48But you could have renovated everything inside.
1:08:53I would not say I'm going to get rid of my old house just because that factor is put into it.
1:09:01So this facility index score is just based on the model.
1:09:07We've upgraded when you look at some of our fire stations, we've upgraded some of our fire stations to without you know, without looking at the outside of it, that you could go inside and possibly think, hey, uh facility index score says it's poor, divest, but it's not really.
1:09:31So we do, as we maintain, we department is looking at what really is the condition of this.
1:09:40You know, the bare bones are good.
1:09:43We've updated all of the HVAC heating systems.
1:09:48We've renovated bathrooms, we've renovated kitchens.
1:09:51So all of that does have to be considered.
1:09:56I do just have a follow-up question.
1:10:00Um back to City Hall, and I'm not advocating one way or the other, but as a part of this facilities conditions rating, is do we take into account the the overall occupancy of the building?
1:10:15So for example, in City Hall, I know, and I know in a lot of buildings and a lot of places, you know, post-COVID, they were at, you know, 40 percent occupancy.
1:10:25So even though the the every floor might be occupied, only 40 percent of that floor is occupied at any given time because of work from home or teleworker or rotating schedules.
1:10:37Is that something that we're taking into account in all of our office buildings that the city owns?
1:10:42Like, is there opportunities to consolidate workforce and consolidate buildings?
1:10:49That would not be part of the facility condition assessment.
1:10:53That would be another analysis that would need to be done.
1:10:57Who would who would uh spearhead that analysis?
1:11:03I think it would have to be a team to include us as we look at space and space needs.
1:11:10Um I'm not sure if it would just really solely be DGS, but I think it would definitely we would play a a very vital role in it because we are the department that knows the facilities.
1:11:23We know we know who's where and then getting with our other departments to really identify what is what space do you really need?
1:11:34Am I remembering that DCO Stydal did that report not too long ago?
1:11:39He did a space study.
1:11:42I want to say, and don't quote me, I think it was 23 that we did a space study.
1:11:49It was out of COVID.
1:11:51Yeah, looking at some of the the facilities that we had and what really were space needs of all of our agencies.
1:11:58Well, I mean the challenge obviously with those studies is they almost become out of date the next day because people are constantly shifting around.
1:12:05But would it be possible, and I don't know who to posit this question to get a copy of that, and then an understanding of when it's if it's been updated, obviously the most updated copy, and then when we're anticipating it to be revisited.
1:12:24And then we can discuss um with our committee staff about maybe a a potential future presentation on it.
1:12:34I think that would be very helpful.
1:12:37All right, thank you so much.
1:12:40Oh, sorry, I think we had a couple of audit one.
1:12:42We've got one Field Card audit.
1:12:44So we had nine recommendations.
1:12:46Um the audit team has set aside March the third to review all of our documentation and hope as a result of that reviewing, we are able to close all nine of them.
1:12:59Okay, there should be a clap track somewhere.
1:13:06Thank you, and thank you to your staff.
1:13:17Madam Clerk, we do not have papers for consideration.
1:13:19We can move on to board vacancies.
1:13:22Nichols, thank you for all the work you have done.
1:13:25I know you've got some recommendations for us today.
1:13:33Good afternoon, Pamela Nichols, Council Management Analysts.
1:13:36The vacancy report before you this afternoon consists of current and projected vacancies through May of this year.
1:13:43And diving right into the report, we're going to start with the Center of Virginia Waste Management Authority.
1:13:48There are three vacancy for alternate members, and we have an application from Zachary Pauly.
1:13:57And then moving down to the city personnel board.
1:14:01There are four um projected vacancies for a city resident.
1:14:06We received an application from Lacey Hancher, and you see noted on your report that she was recently appointed as an alternate member to the participatory budgeting steering commission.
1:14:18Um I did speak directly with um Ms.
1:14:21Hancher, and she said that she does feel that her HR experience will um serve valuable to um the board.
1:14:31And then moving down to the Clean City Commission, of course, you all you know received that report.
1:14:36We have a um one vacancy for a fourth district representative and Mr.
1:14:43Um Al has um submitted his reappointment application, and then for the at-large corporation or community representative, there are three vacancies, and we have applications from Margie Langston, Alex Martin, and Austin Um Palmore.
1:15:01And we did receive um support for Margie and Alex, as well as that um the commission is willing to consider Austin but kind of question whether they would be able to provide um great benefit to the commission.
1:15:24And then as we move down to the public utilities and services commission, there are three vacancies.
1:15:30Um and we have the reappointment application from Andrew Grisby and Tracy Thayer, and then we also receive communication for support for Kirk Johnson and Andrew Crakey.
1:15:44And I do want to note that should the commit um the committee um recommend based on the recommendation that we receive, Kurt Johnson, that we could keep Mr.
1:15:56Crakey's application on file because this body will be considered an additional vacancy in April, so that that application could be considered because then also we did receive an application from Zach Pauly and Dania Thomas.
1:16:13But again, with those three vacancies, um they support the reappointment and also Kirk Johnson for your consideration, and then moving on to Sister Cities Commission.
1:16:26Um, Madam Chair, it is my understanding that the council representative on this commission has requested for this committee to continue until your April 22nd meeting.
1:16:38Okay, yes, that's confirmed.
1:16:40And then for sustainability and resilience commission for a city resident who demonstrates expertise in sustainability and equitable climate actions through professional volunteer efforts or experience.
1:16:52Um I was just recently informed that um the commission um expressed support for Sophia Disell, but we also did receive applications from Elizabeth Favris, Leslie Four.
1:17:06Again, you would see Lancey Hancher's name and Luke Peters.
1:17:11And also want to note that the report does reflect a recent mayor appointment of Brianne Fisher to the Sustainability and Resilience Commission.
1:17:21And then moving down to the Urban Forestry Commission, there are two vacancies.
1:17:26Um we have received report of support for the reappointment of both individuals with Clements and Mary Efner, but we also receive applications from Elizabeth Fibrus, Lynn Murphy, and then moving over continuing with the Urban Forestry Commission, a certain certified aubris.
1:17:45Um we receive um support for Jelene Janine Lester reappointment.
1:17:52Thank you so much.
1:17:53Well, I appreciate the groundwork that you've done to speak to our different board and commissions because often they're the ones who know what skill sets they're trying to fill in for and parts of the city they're trying to reach most.
1:18:04Um heard the request to continue Sister City Commission and colleagues.
1:18:11Can I have a motion to move forward with the recommendations as so described?
1:18:19Just just so I understand are the some that had multiple recommendations, are would they all be included in that?
1:18:27So this would be moving forward to starting at the top.
1:18:30Um Zachary Pauli, Forest Central, City Personnel Board, Lacey Hanscher, Clean City Commission, um, the reappointment of Al Misa, and then moving forward, Margie Langston and Alex Martin.
1:18:47And then for public utilities and services commission, uh reappointments of Andrew Grisby, Tracy Thayer, and new appointee Kirk Johnson, and then switching to the next page.
1:19:03We have Sister Cities Commission will be continued.
1:19:07Sustainability and resilience commission would be Sophia Delzell and Urban Forestry Commission, the reappointments, Wood Clements, Mary Offner, and Janine Lester would be the block we would be voting on.
1:19:23And and Madam Chair, if I may, that will leave one vacancy for Clean City, and that would be continued until your April meeting.
1:19:30Thank you for clarifying that.
1:19:34I make a motion to adopt this uh slate of board members as proposed.
1:19:44The committee is wanting on the motion to forward the board's appointments and reappointments recommendations to council for approval as stated and to continue consideration of applications for appointments to of the sister cities commission to the next committee meeting, which is April 22nd, 2026.
1:20:10That motion has been approved.
1:20:12Thank you so much.
1:20:12And please thank everyone who applied for these positions.
1:20:16And if you didn't make it this time, please go attend those commission meetings anyway.
1:20:20They you will be greatly valued and keep applying.
1:20:24And we definitely would convey that.
1:20:30I believe we have uh no discussion items for the day, but a staff report.
1:20:37Thank you, Chair Jordan.
1:20:38Will Perkins staff for the committee?
1:20:40Um just wanted to note that again we recorded the request to follow up on the recent space needs study and and schedule that into our plans for committee presentations in the fall.
1:20:52Um the next two meetings for this committee um coming up in March and April.
1:21:00Currently I have no presentations scheduled.
1:21:03As I will uh however, I will note you have budget work sessions scheduled for the same time.
1:21:08So that's part of why we we laid out uh from having any scheduled presentations for those time slots.
1:21:16Um in consideration that General Services overseas fleet, and I think there had been a report on utilization of our fleet also.
1:21:24Um do we want to consider maybe folding that into the utilization space study conversation?
1:21:33Perkins, did you get that?
1:21:37You would like an update to the city's fleet needs as well?
1:21:42Um yes, utilization report.
1:21:44I think they were considering how much we were really using a fleet and if we needed as many vehicles as we currently had.
1:21:50They may have already moved through that work product, but if you could just reach out and find out, thank you.
1:21:57Okay, with that, I believe we are at the conclusion of our agenda.
1:22:01And for those who were listening, or we'll view this later.
1:22:12We will be uh because we're moving into budget season, our next two regularly scheduled govs committee meetings are really probably gonna be bird budget work sessions.
1:22:21So we look forward to continuing our our conversations report probably after budget unless something um urgent arises.
1:22:30With that, uh this committee meeting is adjourned.