OPENPUBLICA · PUBLIC MEETING RECORD
Record of Proceedings

City of San Antonio Budget Work Session on Homeless Services, Housing, and Animal Care - August 20, 2025

City CouncilWednesday, August 20, 2025
BodySan Antonio, Texas
SessionCity Council
DateWednesday, August 20, 2025
StatusFILED
Video Record
0:00 / 2:52:29

Transcript — Verbatim
0:03

No, I don't.

0:05

Good afternoon.

0:06

The time is now 2 02 p.m.

0:08

on Wednesday, August 20th, and the City of San Antonio budget work session is called to order.

0:12

Madam Clerk, please call the roll.

0:16

Councilmember Corr.

0:18

Councilmember Castillo Angiano.

0:22

Councilmember Villagran.

0:24

Here.

0:25

Councilmember Mughia.

0:27

Councilmember Castillo.

0:30

Councilmember Galvan.

0:32

Councilmember Alderete Gabito.

0:34

Here.

0:34

Councilmember Mesa Gonzalez.

0:37

Councilmember Spears.

0:39

Councilmember White.

0:40

Mayor Jones.

0:42

Mayor, we have Core.

0:43

Great, thank you, Madam Clerk.

0:44

This meeting is to hear about budgets for the homeless services and strategy department, neighborhood housing services department, and the animal care services.

0:50

Eric, are you ready to begin?

0:53

Definitely mayor and council.

0:55

Um, in the order that you just stated, Mayor, we'll start off with um uh Mark Carmona on homeless strategies and services, transition to Veronica with Neighborhood and Housing Services, and then end with John with Animal Care Services.

1:10

So floor is yours, Mark.

1:20

Good afternoon, Mayor and Council.

1:22

My name is Mark Carmuna, the Chief Housing Officer and now Director of the New Homeless Services and Strategy Department.

1:28

For the last three budget surveys, residents ranked services to assist the homeless in the top two priority investment ratings for our community.

1:36

During the last point in time count, the number of individuals counted as experiencing homelessness was 3,625, a slight increase from last year.

1:47

As socioeconomic costs such as housing and health care continue to increase and impact our local homeless response system.

1:53

The City of San Antonio will now focus its efforts to address homelessness in our community.

1:58

I want to recognize some members of the homeless response system that are with us today, Nikisha Baker from SAM, Katie Wilson from Close to Home, Erica Borrego from Corazon, and David Hewitt from Haven for Hope.

2:11

The work of the homeless response system has increased and improved over the past few years.

2:16

We will need to expand and further align these relationships moving forward.

2:21

Through the work of the 43 staff members, the department will direct its efforts this year to reduce unsheltered homelessness, reduce family homelessness, and prevent homelessness.

2:32

The department will work, will focus its work to align efforts across city departments and external community partners.

2:39

We must build new cross-system partnerships with health care systems, the local behavioral health system, Bear County and its specialty courts, the community court system, housing developers, and social service systems, just to name a few.

2:52

We will continue to work upstream in the areas of prevention and diversion of homelessness to include financial assistance, case management, housing stability services, and legal services.

3:03

We must engage in deeper data analysis to better understand the needs and challenges of the people we're serving.

3:09

This will allow us to develop a long-term program and funding plan to address the comprehensive needs of the local homeless response system.

3:17

The plan should address both operational and capital needs.

3:21

We will need elements of housing to include emergency shelter, transitional bridge housing, supportive housing, and affordable housing as we work to prevent homelessness.

3:30

To carry this out, we will work on building a business case for the various types of housing needed for the unhoused.

3:36

Recently, the neighborhood housing and services department concluded its housing bond stakeholder sessions where there seemed to be a growing consensus in the community for transitional and bridge housing.

3:49

The department was created to elevate and better coordinate the city's response to its homeless residents.

3:54

We're leveraging existing resources from the Department of Human Services, and we will lead coordination with various cities departments and our homeless response system partners.

4:04

Our new department is carried out in six areas through our street outreach team, which we'll talk about some today, our encampment abatement coordination, our community connections hotline, through outreach shelter and housing contracts, and through coordination and administration.

4:37

But you can see the city of San Antonio carries out its planning and policy development function, public safety, coordination and facilitation.

4:45

We invest financially in this area and provide direct services.

4:50

Close to home is our HUD HUD designated lead continuum of care agency.

5:00

And then we partner with a number of nonprofit service providers, our faith-based organizations, health providers, funding agencies, and the criminal justice system.

5:10

At this time, I'll ask Patrick Steck to walk up and walk us through the proposed budget and some operational items for the council.

5:16

Thank you.

5:20

Thank you, Mark.

5:21

Patrick Steck, assistant director with the human services department and uh joining the as assistant director for the homeless services and strategies department.

5:30

Um I've been working in this space now for about five years and excited to be part of the new department under Mark's leadership.

5:36

Uh the fiscal 26 proposed budget includes 26.1 million dollars for the new department.

5:42

That is out of human services resources.

5:45

Um that about 21 and a half million is contracted out, and four and a half million is within the department for those 43 staff positions and operations of our direct services in the department.

5:58

Uh this the total proposed budget includes uh total homeless services investment of 30.5 million dollars, so four and about four and a half million uh other direct services are in departments such as solid waste, uh, neighborhood and housing services.

Discussion Breakdown — Share of Meeting
Homelessness███████████████████████████████████████39%
Animal Welfare█████████████████████21%
Affordable Housing████████████████16%
Public Safety█████████████13%
Data Analysis███3%
Housing███3%
Budget██2%
Procedural1%
Economic Development1%
Summary of Proceedings

City of San Antonio Budget Work Session on Homeless Services, Housing, and Animal Care - August 20, 2025

The meeting was called to order at 2:02 PM on Wednesday, August 20, 2025, with Mayor and Council present. The work session focused on proposed budgets for three departments: Homeless Services and Strategy, Neighborhood Housing Services, and Animal Care Services.

Homeless Services and Strategy Department

Mark Carmona, Chief Housing Officer and Director, presented. The department was created to elevate and coordinate the city's response to homelessness. Key points:

  • The point-in-time count showed 3,625 individuals experiencing homelessness, a slight increase from 2024.
  • Proposed FY26 budget: $26.1 million, with $21.5 million contracted out and $4.5 million for 43 staff and operations.
  • Total homeless services investment: $30.5 million, plus indirect costs of $23.2 million (police/fire/EMS).
  • Low barrier shelter (313 rooms, 185 funded): $4.8 million additional to extend lease for one year. Results: served 526 individuals over two years, 266 positive exits (90% to permanent housing), recidivism rate 11.1% (vs. national 11.8%).
  • Encampment abatements: 1,369 anticipated, average cost $2,046 per abatement, removing 2,500 tons of debris.
  • Street outreach team vacancies in districts 4 and 10.

Neighborhood Housing Services Department

Veronica Garcia, Director, presented. Highlights:

  • Strategic Housing Implementation Plan (SHIP) aims to build/preserve 28,000 affordable homes over 10 years, half for those below 30% AMI.
  • Proposed FY26 budget: $90.5 million, including $30.4 million for affordable housing and $41.5 million for bond projects.
  • Eviction prevention: $100,000 supports legal aid for over 300 families.
  • Rental assistance: $5.7 million helps over 1,800 households.
  • Home repair programs (major rehab and minor repair): $14.7 million to serve nearly 500 families. Minor repair budget reduced by $1 million but maintained service level through nonprofit partnerships.
  • Housing bond: $127.8 million committed of $150 million, supporting over 5,000 homes (1,500 deeply affordable).
  • Land acquisition: remaining ~$20 million from bond to be used for strategic land banking near transit corridors.

Animal Care Services Department

John Gary, Director, presented. Achievements and budget:

  • Proposed FY26 budget: $33.6 million, with 245 positions.
  • Dangerous dog compliance increased from 55% to 84%.
  • Critical call response rate improved from 44% to 83% (94% in July 2025).
  • Pet Care Connect pilot: reached over 4,000 homes, provided 1,400 pet care resources, freed 6 dogs from chains, gave away 100,000 pounds of dog food.
  • Spay/neuter: two new clinics opened, projected 41,000 surgeries next year.
  • Live release rate: 86% overall (85% dogs, 90% cats), second highest in Texas for large municipal shelters.
  • New website for adoptable pets launched.
  • Budget reductions: $169,098 for M&O of new South Kennel building; reductions in temporary salaries, microchips, and travel/training without service impact.

Council Discussion and Positions

Council members raised several issues and requests:

  • Several members expressed support for increasing outreach worker compensation and hazard pay.
  • Concerns about the sustainability of the low barrier shelter (one-year lease) and need for a long-term plan.
  • Requests for more data on encampment abatement outcomes, recidivism, and demographic breakdowns by district.
  • Councilmember White questioned the cost-effectiveness of the low barrier shelter, suggesting alternative uses for the $4.8 million.
  • Councilmember Castillo Angiano advocated for more permanent supportive housing and better coordination with the county.
  • Council members requested a running tab of potential additional expenditures as workshops continue.
  • Support for continued investment in ACS, especially spay/neuter and proactive outreach.
  • Chair Mungia noted a task force on housing for underserved populations (veterans, LGBTQ+, youth, disabled) with a deadline of January 15, 2026.

Key Outcomes

  • The work session was informational; no formal votes were taken.
  • Staff will provide follow-up memos on data requests (e.g., location of abatements, breakdown of shelter outcomes by subpopulation, cost comparisons for proposed additional funding).
  • The low barrier shelter funding for FY26 is included in the proposed budget, but city manager stated no funding is assumed for FY27, and a long-term strategy will be developed.
  • Council directed staff to explore expanding partnerships with the county, health systems, and nonprofit providers to create a sustainable housing continuum.

Meeting Transcript

No, I don't. Good afternoon. The time is now 2 02 p.m. on Wednesday, August 20th, and the City of San Antonio budget work session is called to order. Madam Clerk, please call the roll. Councilmember Corr. Councilmember Castillo Angiano. Councilmember Villagran. Here. Councilmember Mughia. Councilmember Castillo. Councilmember Galvan. Councilmember Alderete Gabito. Here. Councilmember Mesa Gonzalez. Councilmember Spears. Councilmember White. Mayor Jones. Mayor, we have Core. Great, thank you, Madam Clerk. This meeting is to hear about budgets for the homeless services and strategy department, neighborhood housing services department, and the animal care services. Eric, are you ready to begin? Definitely mayor and council. Um, in the order that you just stated, Mayor, we'll start off with um uh Mark Carmona on homeless strategies and services, transition to Veronica with Neighborhood and Housing Services, and then end with John with Animal Care Services. So floor is yours, Mark. Good afternoon, Mayor and Council. My name is Mark Carmuna, the Chief Housing Officer and now Director of the New Homeless Services and Strategy Department. For the last three budget surveys, residents ranked services to assist the homeless in the top two priority investment ratings for our community. During the last point in time count, the number of individuals counted as experiencing homelessness was 3,625, a slight increase from last year. As socioeconomic costs such as housing and health care continue to increase and impact our local homeless response system. The City of San Antonio will now focus its efforts to address homelessness in our community. I want to recognize some members of the homeless response system that are with us today, Nikisha Baker from SAM, Katie Wilson from Close to Home, Erica Borrego from Corazon, and David Hewitt from Haven for Hope. The work of the homeless response system has increased and improved over the past few years. We will need to expand and further align these relationships moving forward. Through the work of the 43 staff members, the department will direct its efforts this year to reduce unsheltered homelessness, reduce family homelessness, and prevent homelessness. The department will work, will focus its work to align efforts across city departments and external community partners. We must build new cross-system partnerships with health care systems, the local behavioral health system, Bear County and its specialty courts, the community court system, housing developers, and social service systems, just to name a few. We will continue to work upstream in the areas of prevention and diversion of homelessness to include financial assistance, case management, housing stability services, and legal services. We must engage in deeper data analysis to better understand the needs and challenges of the people we're serving. This will allow us to develop a long-term program and funding plan to address the comprehensive needs of the local homeless response system. The plan should address both operational and capital needs. We will need elements of housing to include emergency shelter, transitional bridge housing, supportive housing, and affordable housing as we work to prevent homelessness. To carry this out, we will work on building a business case for the various types of housing needed for the unhoused. Recently, the neighborhood housing and services department concluded its housing bond stakeholder sessions where there seemed to be a growing consensus in the community for transitional and bridge housing. The department was created to elevate and better coordinate the city's response to its homeless residents. We're leveraging existing resources from the Department of Human Services, and we will lead coordination with various cities departments and our homeless response system partners. Our new department is carried out in six areas through our street outreach team, which we'll talk about some today, our encampment abatement coordination, our community connections hotline, through outreach shelter and housing contracts, and through coordination and administration. But you can see the city of San Antonio carries out its planning and policy development function, public safety, coordination and facilitation. We invest financially in this area and provide direct services. Close to home is our HUD HUD designated lead continuum of care agency.

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