Call to order at 70 when first we would like to stand and say pledge of allegiance I pledge allegiance to the flag of the United States of America to the Republic for which stands one nation under God indivisible.

Okay.

Do we go call?

Yes, Chair.

Thank you.

Chair Fry?

Uh present.

Vice Chair Alberg?

Present.

Commissioner Bailey?

Present.

Commissioner Lem.

Present.

Commissioner O'Brien.

Present.

Commissioner Reed.

Commissioner Robbie.

Present.

And Commissioner Picardo.

And for the record, we have two excuse absences from Commissioners Picard and Commissioner Reed.

Also in attendance today, we have uh Stephanie Penrod with the Family Violence Law Center.

Senior Commissioner Marcy Dillon and the Human Services Manager who will serve as your secretary for today, rather than I welcome.

Do we have any announcements?

I don't have any.

No announcements.

Okay.

We have an introduction.

Our new commissioner Mason.

Hi.

Hi everyone.

I'm Carrie N.

I live in the marina area.

Um born and raised San Leandro, and just really happy and excited to be here.

Thank you.

Welcome.

Very much so.

Welcome.

We are so grateful you are with us.

Please, we don't stand on formalities.

I hope not.

Okay, consent calendar.

June uh minutes.

Uh has everyone had a chance to review June minutes.

Uh any changes or I would accept a motion to accept.

We'll make a motion to accept second, please.

I second all in favor.

So we have a sorry, we have a motion by Commissioner Lum and a second by O'Brien.

Is that okay?

Yeah, we said at the same time, but telling you in favor of accepting June's minutes as presented.

I abstain.

Abstain.

Thank you.

City staff reports and announcements.

That would be you.

Yes, thank you.

Just a few things.

Um just a reminder.

Uh August is the time where the city council goes dark, as we like to call it here, or or in recess, so there will be no city council meetings in August, uh, which also means that there will be no commission meetings in August.

Okay.

And the uh the other update that I wanted to share is that as you all know, we have uh the Luelling interim housing navigation center that just opened this year.

So I'm happy to report that as of I think a couple weeks ago, all 29 units are now filled.

Oh, that's excellent uh or occupied, uh, which is great.

And then in addition to that, as you know, the dropping center has also opened.

So the dropping center is now available uh for um uh tenants and not and just anybody from the community that seeks or needs services.

Um they can go there for dropping hours as well.

And then lastly, you have to do uh a plug for the senior services because that's one of the areas that I oversee.

I want to just remind people that um there's services available for adults over the age of 50 uh through our department at the senior community center as well as the marina community center.

Uh registration just opened this past July 12th, so I would encourage you to go and and um uh review the activity guide.

You can find out on the recreation and parks website.

We also have hard copies at the senior community center.

Um encourage you to share that information with your community so that we can uh fully support people in in fully rise in those services.

And that concludes my report.

Thank you.

Are we getting I'm sorry, are we getting any um statistics about how many people are dropping in to take advantage of the drop-in center?

Not the ones living there, but the ones that are coming in to be able to take advantage of the computers and the showers and those types of things.

I'm sure we are.

I don't have those with me right now, but I I can share that with um with Secretary Castillo and perhaps at a future meeting we can provide some of some of that data.

Absolutely.

Thank you.

I I that's kind of what I want to get the numbers from, just only because I'd like to present it to other places.

At least in our area, there's probably other areas that could see the same type of success that they invested.

Also, um, I want to piggyback on what you said, um, Pedro, and that is that in addition to having all 29 units filled, several of them have turned over already.

Meaning people have moved on into permanent housing from transitional.

So that's fabulous.

That's very good.

Other comments?

Um, since we're just stepping on yours any public comments, did we receive no we comments?

We did not receive any comments, and uh the commission was notified this morning.

Okay.

Presentations.

Um we have the F L.

F V L C of you.

Stephanie Family Binance.

Stephanie Penrod is here with Family Binance Law Center.

If it's okay with you, I can kind of stand over here and then click it forward.

Um, okay, um, hi everyone.

My name is Stephanie Penrod.

Um, I'm here on behalf of Family Violence Law Center.

Before I begin, has are any of you familiar with Family Violence Law Center, or is this an introduction?

Intro?

Okay, okay, good, but I'll go deep.

Um, okay, so um I've been with a VLC, I'll tell you, for 15 years.

Um, I've served on the mobile response team, which you'll hear about.

Um, I'm an attorney, I served as a staff attorney and a managing attorney, um, and my role now is grants and contracts um and more administration.

So um I will tell you a little bit about our organization and mission.

Um, so our mission statement, our mission is to help diverse communities in Alameda County heal from domestic violence and sexual assault.

Um, so we provide crisis and legal services, prevention education for youth, and we also have a policy team.

Um our office is located in Oakland and within the Family Justice Center, if anyone's been over there.

Um, we also have mobile outreach, though.

So we do um overnight services, which I'll describe, um, and we accept walk-ins at the family justice center, and we accept community referrals.

Um, so we have several core program areas.

Um we have our family violence intervention unit, our mobile response team legal department, and then our policy and youth department.

Um, and really our kind of goal at Family Violence Law Center is that we're providing a wraparound service model um that addresses all of the needs that the survivors are presenting with, right?

So often what um I think in gender-based violence services, you will see shelters, right?

And you will see legal services.

Um, and those things are not combined, right?

So if if somebody comes and they need a restraining order, but they also need help with um housing, then I would make a referral, and then they get another referral, and then they get another referral.

Um, and our model is to do as much as possible in-house.

Um, so we have three direct service teams, which I'll describe, and then we have our policy and youth departments.

Um, this is not as much funded by San Leandro, but I'll tell you about it now.

Kind of it's it's the I would say the fun parts.

Um, our youth department works in Oakland Unified School District.

So we have nine youth case case managers um who work in teams within the Oakland Public High Schools and within nine high schools.

Um, and so they're doing youth case management and kind of gender-based violence intervention and modeling, um, doing things like setting up a boxing group for one of the for the boys or taking the girls, and they all got palm dresses.

So they're doing kind of community building work.

Um, and our policy team is a kind of newer formal element of the agency.

But basically, what we wanted to do is take all the work and the knowledge that we're getting from the direct services, which is kind of our core programming, um, and use it to actually make systemic changes, right?

So now we have a specific designated policy and advocacy manager um at a department that um sits on commissions that is going to meetings that is writing bills, um, that is taking kind of what they're getting from the direct service providers on the ground and trying to actually improve the systems that we're working with.

Okay, so um our direct services, the core kind of a family violence law center is legal and crisis intervention services, so for survivors of domestic violence, sexual assault, and stalking, um, and or with a connection to Alameda County, and we are specifically funded to serve survivors in C and Leandro.

Um, and 2425, uh, we served 2,027 clients overall.

Um, and about half also received legal services or had legal concerns.

Let's see.

I wouldn't say our legal team, I'll tell you, is a staff of about six, five or six staff attorneys.

Our crisis intervention staff is about 15.

So we are a pretty high volume shop as it goes.

We try, we answer every call and we try to find where the services, what services are needed, whether we can provide them, and if not, we're connecting them elsewhere.

So the first point of contact for folks who call our agency is the crisis services team.

So that will be our family violence intervention unit, which is our daytime team, or our mobile response team, which is our evening team.

So we have an 800 number, you can call at any time, someone will answer.

And so we're doing crisis intervention during business hours.

Every person who calls will receive safety planning.

So are you safe now?

Is it safe to speak now?

Is it safe for us to leave a message at this phone number if we call you back?

And kind of evaluating where they are in their life, what they want to do and how they can be safer, depending on what their goals are, right?

We do shelter placement and emergency relocation.

So we are not actually a shelter, we don't have a bed, okay?

But we do call around.

We if someone calls a needs shelter, we're gonna find out who has space for that person and their family, and then we will connect them directly with the shelter dealer intake as opposed to giving them a list of shelters and saying, why don't you call these places and see what you can find?

Um we also do relocation assistance.

So if they need a cab to the shelter, right, or they need a greyhound to get to their mom's house in you know Los Angeles.

Well, that's we all we provide those services.

Um we provide case management services, so that's a little bit longer term.

You know, the shelter and uh reallocation is more crisis triage.

Um, are we also have case managers who are doing longer term work with our clients?

Um, usually that's around housing stabilization.

So it's involving budgeting.

If so, if they're exiting a relationship, can they still afford to pay their rent, right?

How can we address that?

Do they need a roommate?

Does their job support that?

Um, and so our case managers are working with clients over months and you know, six months, checking in with them weekly to build budgets, make sure that they're on track.

And as part of our case management services, we're able to leverage some client assistance funds, um, not funded by the city of San Landro, but to facilitate their success.

And by that I mean maybe we're paying a back utility bill that was about to be shut off.

Maybe we can uh pay for their car to be repaired so that they can go to work.

Um, so it's really nice.

Um, that's Cal OES Housing First Funds, and we are leveraging that for any client who comes in contact with us, we'll be screened for those needs.

Um we provide referrals for uh services that we don't provide in-house, um, and then our crisis team also does our legal intake.

So as they're having this initial conversation with the client about their needs, they're also getting a sense of what their legal needs are, and the client might you know say at that point, I have kids, I need custody, I need a divorce, I need a restraining order.

Um, and so they'll do a legal intake, and then that will come on to the legal team.

Um, so these services are also offered overnight, aside from the legal intake.

Um, and so the overnight response team is actually one or two people, right?

So it's somebody at home with their cell phone, but they answer the phone, they are doing safety planning, crisis counseling, the same shelter placement services.

Um, sometimes overnight, uh, we can place people in hotels if there's no shelter with space.

Um, we can meet them at a hotel and provide them with toiletries, uh, you know, a gift card so they can go get some dinner, um, a CVS card so they can get whatever health materials they need, right?

Um, and then we also receive phone calls from um the Alamama Alameda Police and the Alameda we receive police reports from Alameda Police Department, the Sheriff's Department, and OPD.

So we will call out those victims and see if they need services affirmatively.

Do you get that from San Leandro PD as well?

We do not have a formal contract with San Leandro PD.

I believe Save has a space in San Leandro PD, and we work closely with Save.

They're our partners on a grant that you'll see later on down the line.

Um, so I believe that that SAVE is probably the most direct SLPD work affiliated organization, although I think we're certainly open to conversations about services.

Um, our legal teams.

We have five staff attorneys.

Um, we're providing legal representation, paperwork preparation, advice and consultation, and then just kind of background support.

How do I get my restraining order served?

What does it mean if I've been served?

How do I file my additional evidence?

Um, and so we are serving again, survivors of domestic violence, sexual assault are stalking.

Um, most of our cases originate with a request for a restraining order, so the clients will call and say, I need a restraining order.

Um, and they do.

And as a part of the restraining order in California, it's quite a comprehensive law.

So the restraining order can also include custody and visitation orders that will last until the child is 18 if no one goes back to court.

So you can get very um you can get child support orders, move out orders.

It's a very, very comprehensive set of remedies that are available if people know to ask for them and include them in their orders.

And so that's what we're hoping to do for folks, right?

So when we're doing a restraining order, we're definitely filling out the request for child support, and we're gonna fill out the income and expense declaration, right?

Because people will fill out the restraining order and they check the box that they want support, but they don't know that there are four other steps that come after that if you actually want to support order to be made.

Um we also since 2019 have incorporated housing uh legal services into our work.

Um so landlord negotiations, lease bifurcations, we do a lot of um lease terminations because uh there is a law in California that allows domestic violence survivors to break their lease without penalty or with less penalty, uh but landlords are not at least very familiar with that, um, kind of negotiating to keep people housed.

Our goal always is to keep people housed if at all possible.

Um, and we do find that the housing legal needs prevent a present and I would say at least a quarter of our legal cases, uh if not more.

It's definitely um some of our more impactful services.

And then finally, our legal team um offers uh advocacy in Title IX matters, usually that relates to UC Berkeley.

We've had a formal partnership with them for several years, but we also uh work with some high schoolers that are experiencing Title IX issues.

Um if there are young people with gender-based violence issues that are arising at school, we can work with them as well.

Okay, so um, we have two projects with the city of San Leandro.

We've been funded by San Leandro, I believe for as long as I've been with the agency, which is over 15 years.

Um, the Family Violence and Homelessness Prevention Project is our legal services project.

Um, so the idea again is provide these the direct services that I've just described, specifically for citizens of San Leandro and survivors of uh violence in San Leandro.

So we're providing free protective order family law and housing law services to San Leandro residents, um, and then leveraging our crisis intervention and advocacy services to make sure that those clients are provided with wraparound support.

Um, in 2425, uh we served 118 San Leandro residents.

Um, 52 of those uh clients also received legal services.

Um you can see uh advice and counsel, 39 survivors, paperwork preparation, so again, restraining orders, family law, um, maybe an unlawful detainer response.

Um would have we did that for 20 survivors, um, obtaining 43 court orders.

Um 22 San Leandro residents received housing services, and I apologize that is old.

This one.

Um, so 22 of those residents also received housing legal services, um, which is a pretty high proportion of the legal clients that we serve.

Again, the more we ask about it, the more we find the need is present.

Um, and then we um provided the in-kind crisis counseling, relocation, shelter, um, just general general crisis support to 75 Sanley Andrew residents in 2425.

And our second Sanley Outdoor project, which is newer, um, which is also very exciting, is a collaboration.

So collaborating with Building Futures and with Save, trying to build a coordinated community outreach plan um relating to gender-based violence and homelessness.

Um, one of our kind of main goals, our policy goals, our direct service goals for the last several years has been to really um shift the narrative and and help people to understand that gender-based violence is the leading cause of hopelessness of homelessness for women and families, right?

Um, and you don't hear that a lot, right?

It's it's not really part of the conversation or it hasn't traditionally been.

So our policy team is working to make sure that that's part of the narrative that those survivors are considered when they're just their uh designing homeless services systems.

Um, so we're working with uh so SAVE works extensively with San Leandro PD, um, but doing outreach in the community, going to the cherry festival, you know, kind of doing coordinated community outreach within the city of San Leandro.

Um, and that also involves a direct case management component.

So we have case management time reserved specifically for San Leandro residents, um, as does Building Futures, and to date we serve 79 survivors with case management services.

Um so those are our services kind of in a nutshell and our services in the city of San Leandro most recently.

Um does anyone have questions?

I know I talk fast and I spent through.

Do you have business cards or flyers?

I know um I should have brought brochures, and I can provide some.

Do you guys have some in the office?

We may let me check.

If not, if you can email it.

I definitely get it out to the we have um a PDF one that is great, and we should be sure that you adds have updated materials as I'm thinking about it.

Thank you, Brad.

Yes, it should be.

Yes, absolutely.

Next good question.

Yeah.

Sure.

As you said that there's a youth focused relationship with youth direction.

Is it something at the high school?

So the youth is interestingly.

So the youth prevention work is something that we have done in Oakland and we were hoping to replicate in San Leandro.

We've done outreach.

We haven't had a lot of reception on that.

So that's an area of that particular project that is not proceeding as exactly as we had hoped.

So if folks know of opportunities to connect with San Leandro youth or you serving organizations or institutions, I think we're certainly open to any um suggestions.

Any partnership with the Boys and Girls Club.

Sorry.

Um I can check and see exactly what they've done.

I don't know, but that's a good question.

Boys and girls, okay.

There's a youth commission.

Okay, yeah, no, I know that actually I know for a fact that we've been in contact with the youth commission.

I don't know about Boys and Girls Club.

Thank you.

Yeah, absolutely.

Thank you.

Yes, there's a social justice academy and that might be a good idea.

Yeah, that would be great.

Okay, hold on.

I'm gonna write this down.

Actually, can I borrow you?

Yeah, thank you.

Hold on.

Okay, thank you.

Any other questions or information that I can provide about FPLC services?

All right.

Thank you.

Thank you.

Thank you.

Thank you, thank you.

Moving on to the age-friendly implementation plan update.

Okay, so I have double duty today.

I'll be presenting about the age-friendly initiative along with uh Commissioner Dilly.

So, Commissioner Dillon, if you can join me.

I am going to trade places with you now.

Okay.

I am so um again, Pedro and Aranco, Human Services Manager.

I'm here with Commissioner Dillem, and we're gonna be providing you an update regarding the age-friendly initiative.

And so um we were here, I think in February of 2024 when we were in the planning process, and some of you may have been here uh to hear a little bit about that that project.

So today we're gonna give you uh an update.

And so um this might be a little bit more of an interactive discussion presentation that you may be used to.

So uh so brace yourselves, get ready.

Um I think it'll help it'll help the uh the presentation actually be more relevant.

So before we go on to tell you about age-friendly, we actually want to take a sec, take a few minutes to hear a little bit about your goals.

What are the what are the commission's goals?

What are you what it would what are you all working on right now?

Um and or do you have an option, or you can just go around as we go around.

Just share with us like one thing that you personally, like you're in you're in this commission for a reason.

What is one thing personally that you care about?

Um, in terms of one of the social issues that we're trying to address here in San Ann.

Okay.

So why don't we just go around and um since I saw his nine, I'm gonna go ahead and start over here.

Yes.

Um, okay.

I guess something that I would be personally committed to on the human services commission is um a greater presence for our LGBTQ youth.

Um, and St.

Leanne Journal.

Okay, thank you.

Um, yeah, I was drawn to the commission because of my background in uh government and nonprofit work and just knowing that there's a great need and uh really trying to be an active uh change.

I think more young people should get involved in their city government, and uh so I'm really committed to trying to get uh younger folks to start taking initiative in their own communities, and um I'm really passionate about uh connecting folks and like being a bridge between community resources and partners because there's so much out there and it's it's hard to keep track of it all, even if you're working in the nonprofit sector yourself.

Absolutely, yeah.

Thank you.

Um I guess being Asian, I want to make sure that the city offers the services and communicates the service, you know, the availability of the services to the Asian community.

Thank you.

Commissioner Brian.

I think uh trying to figure out a best approach to this question.

Um so I am newer to San Leandro than I think most people here.

I did not grow up in this area.

I grew up in the Bay Area, but I've lived here for a couple of years.

Um, and I applied to be part of this commission as because I have a doctorate in social work, and I'm very um active in my out outside of my homes outside of San Landro because I don't work in San Landro, and I'm hoping to be able to bring the perspective of um of social work and utilizing a lot of the services that that we provide um in the lens of um looking at disparities and um especially like around income and housing disparities um within this this area because that's a lot of what I work in um outside of San Landro.

So wanted to combine both my passion and then you know bring that to this space, but also to participate and put some apple grease into it.

Great, thank you so much, Chair Fry.

Um favorite things are keeping people fit and keeping them alive till they get housed.

That's that's kind of what we do.

Thank you.

Commissioner Mason.

Um I'm new here and I I was asked by um my um city council member if I was interested in participating in some way, shape, or form, and this felt like a really good um space for me.

Um like uh Aaron, I I really uh would love to see um more opportunities and more um services for LGBTQ kids, um, as well as just me personally, like I I care a lot, and I want people to be your basic rule like take care of take care of your neighbor, and that's why I'm here.

Thank you.

Um I am an older adult advocate and have been for many many many years, and I have a strong emphasis on LGBTQ, older adults, because they face significant challenges given today's climate, and it's important to me that we respect the lives of our older adults and what they contributed to our society, so we need to help them make sure that they're able to get to the end of the road with dignity.

That's very important to me.

Thank you.

Oh, you're helping us so much with our presentation.

This is so good.

I'm actually gonna steal, instead of asking what are your goals, I'm gonna say, what's your passion?

Like, what do you care about?

What's your passion that's gonna help us?

Um, so thank you for sharing.

Um, we're gonna touch on some of those things today, hopefully, through the presentation.

Um what is age-friendly?

Anybody here heard of age friendly?

Raise your hand if you heard of age friendly.

Okay, so age-friendly, um, and if you don't know, it's okay.

Because I didn't know about this until about three years ago when I started working on on this project.

Uh so age friendly is actually one of AARP's primary initiatives.

And so uh the idea is that through age friendly initiatives, we are transforming our communities into great communities where everyone can thrive, right?

But the difference here is that we're doing it through the lens of older adults, okay.

And the idea is that if our older adults are safe, if our older adults are doing well, everyone's gonna be doing well, right?

So, age-friendly initiatives definitely look at the work to a public health means.

So it's looking at well, how is transportation, right?

Do I feel safe in my community, education, employment, housing, food access.

Um, so it's looking at all those those those um all those different areas of of well-being.

And I will say that we as a commission, uh the commission actually is uh it was a driving force of some of this some of this work.

The idea came uh to the commission back in 2018, and they've been working very focused on it since then.

Of course, the pandemic kind of caused some some delays.

Um and if you look around the the Bay Area, the East Bay Area in particularly, I would say there are some cities, like the city of Oakland who have had an age-friendly plan for some some time now.

They're probably now working on age-friendly 2.0.

You have other organizations like our cities like ours who are now embarking on this work, but you have other cities who are not even thinking about it, right?

Um but um so why, why are we focused on this?

There's a few reasons.

One is I don't know if anybody here is approaching or close to 50, but if you are approaching that that that mark, guess what?

You are now considered an older adult.

And what so one of the things that we learned through this age-friendly process as we're having conversations, we're doing focus groups and surveys, we're engaging people.

Folks would come to us, and as we were having this conversation, they would say, Well, I have my mother and my father and my aunts and my uncle who are in their 70s and 80s.

So oftentimes we think about seniors as folks who are within that age group.

And so this was an opportunity for us to educate ourselves and educate our community about the importance of thinking about when you're in your 50s, you are an older adult, right?

And when you're in your in your 50s, we should be thinking about what are going to be my needs in the next 10 to 15 years, because they're gonna change.

The time is gonna come when you're no longer going to be able to drive a car.

The time is gonna come when you have that two-story home, but you're not gonna be able to make it to that second floor, right?

You probably have people in your family who are in those kind of situations, right?

Um, so part of it is is part of the H family is helping us think about those issues.

Uh, we believe that having plans, uh having efforts like this, it's the right thing to do, right?

We need as a community, we need to take care of our seniors, but it's also the smart thing to do, right?

It's a smart thing to understand what the issues are, what the issues are gonna be 10, 15 years from now, um, so that we can address them very intentionally so that we can have focus about what we're gonna be doing, and then with an with an action plan, it actually positions us to be able to cultivate partnerships that are gonna support the work, and it's gonna position us to be able to seek funding that's gonna support this work, right?

With our resources, it's very difficult to do this work.

But the other why there is we our city is 150 years old.

We're having streets that are currently being repaired in our city, right?

Because things are getting older, and also we're getting older, right?

So there's a population shift that we are experiencing where we have you know almost 40% of San Leandro residents are uh 50 or older.

Okay.

We're projecting um that by the between the period of 2020 to 2060, there's gonna be about 150 to 199% increase in the population over the age of 60.

Okay.

So these are important things for us to know and to keep it you know to keep in mind, and then uh the graph there shows you uh the uh the older adult population uh throughout our city, and as you can see, there are some of our communities that have slightly higher concentrations of older adults, but what I want to emphasize is we have older adults throughout the city, right?

Um, so that's very important thing for us to know.

And so um, so last so last uh February when we came to you, we were just in the process of developing our um our our our plan, and I was in February.

In July, we completed the action plan, and we our our um our city council actually adopted San Leandro's first ever age-friendly action plan.

So great milestone for the city, great opportunity for us, a lot of work ahead of us, which I'll talk about in a second.

And so um during since since July, we've been in sort of this simultaneous process, right?

Where we have been implementing some of the uh some of the projects that came out of the plan while still continuing to flush out the plan.

And when I say flushing out the plan, I'm talking about getting to some very specifics, right?

What are we doing?

By when are we doing it?

Who's gonna do it?

So over the course of the last year, as we've been doing uh work, we have been developing these three uh components to the plan.

Uh the first one is the auction of operation uh organizational plan, which basically is sort of our our guide, right?

How uh how are we how are we gonna operate?

Who's responsible for overseeing the project from the for the human services department?

How are we working with the senior commission?

How are we engaging community?

Um our communications plan, one of the top priorities that came out of this plan as part of our system, sustainability priority was communication.

We have limited resources, but we do have some resources, but oftentimes people don't know about them, right?

So, how do we make sure that we how do we ensure that uh that all members of our community are getting the information that the resources are accessible to everyone in different languages in different ways, right?

And then the last component of the plans you can see there is the two-year implementation plan.

And this uh this goes back to the specifics about what you'll which you'll you'll see in a second.

What are the priorities, what are the projects, when are they happening, and who's gonna do them?

So we've been working on that throughout the course of the last the last year.

Uh all this has been informed through a community participatory process.

The planning phrase included focus screws with various affinity groups, uh, and we were very intentional about outreaching to groups that traditionally do not engage in these kind of processes.

And so the commission was a part of that, we've done surveys, we we've engaged uh our colleagues from the city.

We wanted we wanted to make sure that it was integrated into the work that other people were doing because you'll see in a second that transportation came out come up, came up with a top priority.

Well, the human services department as in itself, we while we operate some paragraphs and programs, we don't hold the whole transportation services or system in San Diego.

So we need to collaborate with other entities that do that, even within our own city, right?

So it was it was through the through staff and through partners.

And so um and so the implementation plan, um, also an important component of the plan.

I mentioned earlier it's a smart thing to do because it gives us focus, we want to have impact.

So we want to be able to measure impact.

So a framework that we're using uh to evaluate the work is through the results-based accountability framework.

I don't know how many of you are familiar with this framework, it's coming is commonly used in public health, and it essentially measures uh uh three or four things.

What are we doing?

Right?

How much are we doing of that?

How well are we doing it?

And the million dollar question really is like, is anybody better off as a result of these services?

So we're using that framework.

Uh the plan also uh organized activities into three buckets.

So there's planning work, there's education work, and there's goods and services.

And then lastly, um, as I just shared the slide, um, it also the plan also includes an analysis of where adults age 60 plus live in San Leandro.

There's a list of um related plans and initiatives.

So you all have heard there's a tree master plan, there's a bicycle and pedestrian safety plan, there's uh there's a uh housing element plan, right?

So, as part of this process, we were very intentional about outreaching to our colleagues who are driving that work to ensure that there was uh integration between all of these plans.

And then lastly, as I said earlier, you can't do the work with our resources, so there's a list of resources and various opportunities that we uh that we plan to pursue.

Okay, so the six priorities of the plan are sustainability of the plan.

So going forward, how do we keep it going, right?

Um personal protection was high on the list when we were doing outreach to the community.

Um there was a concern about you know being able to safely walk in their communities in parks and downtown and etc.

Um housing security, as many of you have mentioned, was high on the list of concerns for um for seniors who were uh interviewed and surveyed, health and wellness, you know, going forward as you know, going up in age, perhaps more need will uh you know, more will be needed in in that regard.

Uh transportation, as Pedro mentioned, um is you know that goes really to independence, and when you lose the ability to drive and get around, your independence is impacted, and it you know, it kind of it affects your whole um your whole being.

I know people who've had to stop driving, and it just you know it was their first independence, and now it's gone.

So providing that support is uh very important, and it was high on the list for for people.

Um and then social connection.

Um, you know, I think perhaps during the pandemic, we kind of it really was driven home, the importance of social connection, and um we'd like to see people come and be involved with uh with the city and be able to get out and take classes and go on outings and so forth.

I'm so sorry.

I can't.

Sorry.

Um anyway, so social connection, uh important for mental health for physical health, because once you know your mental health starts to deteriorate, your physical health really kind of follows too.

So getting people out, connecting people, and uh providing those kinds of services with via classes or what have you.

Um and yeah, so fund development efforts, budget cuts, outreach on this, um you know we're continuing to to look at.

So is there another one here?

Go here.

Okay.

So 13 projects right now.

So the to operationalize the age-friendly initiative is like just to put it into practice, right?

Improve communications for things that we already know that we have, making sure people know that it's available to them and in the languages that they need.

Pedestrian safety measures has been high on the list as well, and there's a lot of work going on.

So there's a little bit of dovetailing with what we've identified through surveys and what's you know started in the CD2.

Safety was a big so number six uh safety is high on the list.

Um residents are concerned about cyber attacks and fraudulent activity, physical assaults as they're um you know, out and about.

So that something also that you know the the senior services um has now projects that address cyber attacks, fraudulent activity, um, and so this this will be moving forward too.

Uh short-term projects that complement existing local affordable housing efforts, again, dovetailing with what's happening now and making sure that that stays in a um you know at the forefront.

Uh expand existing food meal and basic needs programs.

Um that is also something that we see a need, it's not going away.

Um, we want to make sure that that need is fulfilled on an ongoing basis.

Respite resources for family and volunteer caregivers.

This is really important because when people are in, you know, caring for a loved one, or um you know, or if it's your job, but caring for a loved one, like family caregiving uh is can be very stressful.

Um, you know, in order to be able to come back fresh, respite programs for family caregivers is very important.

Um, let's see, accessible transportation for seniors and persons with disabilities.

We've talked about uh ADA accessibility infrastructure, facilities and services.

So the ADA accessibility, uh it sometimes the ADA accessibility gets a little bit overlooked, in my opinion.

This is my opinion.

It gets overlooked, people kind of loosen up a little bit, and then accessibility kind of falters, right?

And so we have to make sure that these things are continuing to be front of mind for people when they're building or um, you know, whatever it is.

We we need to keep keep this top of mind.

Uh so one of the projects is day trips to local parks and outdoor areas.

We had it's um flex rights, yeah.

Flex rights is gonna be expanding to include uh more uh outdoor activities as a group because that was one of the things from safety and transportation together.

People wanted to go to places, but they wanted to go with people, you know, they didn't want to go on their own.

So this will be a great project to um to help with that, and um create opportunities for learning, social interaction between seniors and youth, because getting those generations together, um in our surveys and in the commission, we we believe it's very important to have those generations at the same table, you know, um, learning from one another, helping each other, um, and just a social interaction is again for me.

I think it's a um you know, that interpersonal uh is so beneficial, and um it it speaks to that uh you know that isolation for either generation, right?

And when they can be in a safe place and talk to one, talk to the other generation.

What else?

So we have again, so we have six priorities, 13 projects, and we have dozens of activities.

We're not gonna go through the dozens of activities.

So this is part of the the interactive component here.

We're gonna go through some of these slides, and then based on what we heard from them, maybe we can touch on some projects that are related to that, or if you all see something on the screen that you're curious about, please let it know.

Let us know.

So part of the objective of coming here today is to share about the initiative, but also for you to help us identify where there might be some opportunities where we may be able to engage with this commission.

If there are areas of of common interest, perhaps that's something that we can either engage you on, engage you in individually as a commissioner, or we can come back in the future to see if there's some opportunities for us to collaborate between commissions.

Okay, so again, there's dozens of them.

We're not gonna go through all of them, but maybe we can touch on a few of them that we think might be relevant.

So participation in the Alameda County Council for Age Friendly Communities.

Um our commission is we do have commissioners who participate in the human services is part of that group.

Uh the age friendly stand line or bylaws will be developed so that it is set, right?

This we don't want this to just be a you know, oh what a nice, what a nice talk they gave, right?

Um so and the communications plan is very important.

Um that keeps coming up, communications, communications.

And so the age-friendly city staff uh is coordinating with community partners on first aid, CPR, adult protective services, homeless response, and other programs that benefit seniors.

So this is already happening this year.

So we're gonna pause for a second.

So the next priority is personal protection.

So I'll give you all just a second to just look at the list and just if you can just let us know if there's any any of those items in particular that you're especially curious about, and we're happy we're happy to share a little bit more about that.

As part of the walking audits, I'm sure that um we're making sure that it's ADA accessible since that was.

Yes.

Yeah, so thank you for asking asking that question.

So uh as part of that, with uh we so we were selected to be part of a program through UC Berkeley and California uh California walks.

Uh so with the idea of how uh building our capacity to do these walking assessments uh to identify uh areas of our city that require some enhancements to ensure the safety of again older adults, but really if we're using if everybody's using these areas, it's the safety of everyone, right?

So we actually did an assessment from City Hall down East 14th to right at the border of San Andrew and and uh in Oakland, and we did a second assessment off of um Louelling, Lane, you know, where the uh green market is like that bit that that area if you've ever driven by there is super busy, right?

And so we actually had uh uh commissioners and we had planning committee members, staff, uh our colleagues from the transportation and engineering department.

Uh we were out there with our with our best, and we were actually walking and we were looking for those kind of things, right?

We were looking for like is it ADA?

So one of the things that we realized as a result of crossing the intersection of walling right across from Green Market is that that is a long stretch.

Um, and it's especially a long stretch if you're a person that has a disability, and noticing that for some of our older adults, they needed another five seconds to be able to safely cross the street.

So we're so we're taking note of that.

We're also taking note of bad behavior, okay?

And when I say bad behavior, I'm talking about bad behavior from drivers, but also sometimes there's bad behavior from pedestrians, right?

And we're and then we're and then we're noticing that maybe there's some education or some campaign work that needs to happen, right?

We're looking at lighting, we're looking at benches.

So we have we're gonna they are gonna help us produce a report on those two sites in which we're then gonna come back, we're gonna work with our colleagues and want to say what can we do?

What would help make these areas safer for older adults and really for everyone?

And then in the future, since we're building our capacity to be able to do that, then we can say, hey, well, what about this stretch in between Davis and you know Alvarado or you know whatever the street is.

Um so that's so that's kind of uh bless you.

So that's that's sort of what that project can tell us.

But that definitely that the ADA component definitely came into into play.

Yeah.

I wonder if well, I think everybody's goal would for people to be able to safely walk in their neighborhood.

I wonder with my own elderly mother walking with a roller can be nearly impossible on sidewalks.

Yes, no matter how because they're not gonna be ADA accessible, just generic generally the sidewalks are not.

Um so my mother would go to her local YMCA when she was still able to walk.

We don't have that here.

So giving people the information to like go to Bancroft Middle School, for example, tell them the hours in which they could go, that there is a well-paved track there that they could walk and get exercise or other paved trails that might be in the area that would give them other opportunities to go to and then walk rather than maybe walking in a neighborhood that they don't feel safe in.

Yeah.

And so that piece is, I mean, you brought it up, and that's part of the the first priority of the plan sustainability, which includes getting information out to people.

You'd be surprised how many people we talked as part of this process that had no idea that we had a senior community center here in San Andreas.

That had no idea that there was a free transportation shuttle that takes people to shopping centers to their doctor's appointments.

So just being very intentional about getting that information out there frequently in various ways.

I don't know that actually walked different neighborhoods.

And said this sidewalk is badly cracked.

Looks like the tree might have done it.

We, the city will pay for half of it.

You, the homeowner, need to pay for the other half.

And it needs to be scheduled within.

Because I see places lots of times where the trees, which are gorgeous and need to be kept, have raised the sidewalk eight inches.

Yeah.

So is that still something the city does?

Yes.

So that and that actually is uh an activity within our H-20 fan that you will see in a second, which is we're gonna be collaborating with the with public works to conduct an informational session at the senior community center regarding the sidewalk repair program.

How do you apply?

What's it look like?

What's the eligibility?

What are the requirements?

Um so we are gonna be doing that.

So when as we do these events and activities, I want to make sure that I that I work with Elsa to get the information uh uh to you all so that you can share share that with others.

Yes, sidewalks are a big issue that came up in our assessments.

Trees were planned, and you see trees were planted in our community near sidewalks that 50 years ago that probably shouldn't have been planted, right?

Um they're probably not the appropriate trees to plant to plant during that time.

That's why we have all these streets with sidewalks that are elevated and and now have become a um a safety issue, right?

But at the same point, my 70-year-old tree is perfect.

I love it.

But the other part of that program that was explained to me while I participated is I had just paid to have a big piece of work done on my house, and I was kind of short on cash at the time, and I was able to pay the city, the city had the work done on the sidewalk, and I was able to pay my share of that over, I don't know, 10 months or something.

And that was I mean, it was just absolutely perfect.

And I really did appreciate that the information was there, the people were there, everything was there.

Yeah.

Okay, we're gonna go through a few more of these.

Uh again, under personal protection.

Here's a few others.

So maybe what we'll do just for the sake of time, why don't we just pause at every priority?

We'll do one priority and see what catches your interest.

And um, so that was personal protection.

There's a lot on the as you can see, there's a lot that came up uh under personal protection.

Uh emergency preparedness was huge.

Um we're exploring right now the the um possibility of of using our um our link or uh not our lakes are our flesh shuttles flex shuttles that go around town to possibly provide serve as a resource whenever there's uh an emergency evacuation where we need those vehicles to evacuate seniors or people from disability, people with disabilities from their homes.

I'm interested in working on that.

Okay, good.

I work in the Red Cross.

Um, so I manage our regional disaster action team, and so this is kind of up my alley, and we have a partnership with San Francisco Muni, um, where if there's a home fire or a multifamily fire, um they will evacuate folks safely onto one of the Muni buses while they wait for to find out whose homes are impacted and whatnot.

So it's a safe space for us to provide assistance and it's a safe place to temporarily house people, especially if we're not sure if we're going to open a shelter or not.

Yeah.

And so I think that's a great idea.

And it's been done.

Connect you because we are just in the design phase right now.

And we're we're gonna be um uh uh engaging our fire department.

We're gonna be engaging our emergency preparedness uh specialists um to be part of the design work along with with our with our shuttle provider.

Uh but since you mentioned we mentioned emergency preparedness, hot off the press, one, two, three, four, the fourth bullet there is um the local hazard mitigation plan.

So the city is currently in the process of updating that plan.

So what is that?

That is what provides guidance regard to regarding as to what we do when there's a flood, an earthquake, cybersecurity issues, and so forth.

So there uh we are right now in a um in a uh community outreach phase where we are soliciting input from the community to help inform that plan.

And so um, so if you are connected with all the city communication uh systems, you probably got something inviting you to participate uh in a survey.

Um tomorrow, just tomorrow because we know that not all seniors or older adults have access to technology or want to can use technology or want to use technology.

We are going to be opening our computer lab at the senior community center from the hours of 12 30 to 4 30.

We'll have our emergency preparedness uh specialists will be there, our staff will be there.

I think one of our senior commissioners will be there, helping people with the survey, you know.

Click on this, take that.

We'll also have hard copies of the survey there, and all with the intention of elevating the older adult voice.

That is very important, it should be integrated into each of these plans.

Okay, housing.

Anything that stands out there regarding housing or anything that commissioner Dillon that you would like to share?

Sorry about the the yellow there.

No, that's fine.

It's actually easier to see.

Um I think well, let's let you look at it and tell me what stands out.

I'm interested in the housing rehabilitation program.

Um and the analyzing the need for that.

I used to run a home repair program for seniors for habitat for humanity in San Francisco and East Palo Alto, and um saw great benefit to having and it really helped people age with dignity and stay in their homes and make their homes safer, especially like their bathrooms, but there's um oftentimes a big financial strain where there's repairs needed and people are forced to sell their homes because they can't maintain their homes.

Yeah, it's true.

Yeah, so this last bullet point here, the home match program is a program that helps people find one another to home share.

Um which you know, in the Bay Area or maybe anywhere.

I mean, it could really be a benefit to um, you know, the affordability.

It's very cool.

You know about Home Ratch?

I don't I know about front porch and home match from breeding about it.

Um I actually run an organization that's very similar to that, but for adults with developmental disabilities outside of this area.

Um, and it's such a cool way to preserve communities to stay where they are when having to be moved out and at the same time provide housing and supports um and matching people up is very cool.

I'm really looking forward to seeing how this this one's well I'm sure the social engagement that they get from being able to be with someone rather than being home alone.

Also, its own benefit meals, watch a mobility, all that just like a family type of very similar almost to like an adult foster care type thing because then the home provides like services and meals and and it redefines sort of what that family looks like because everybody's a part of well, I don't know about home match, but and in theory and the program that I run, like it's it's sort of a new family that that evolves out of this.

And so both of these programs that we just discussed are actually in support of what we call age in place, exactly.

You know, the idea that is you're from San Leandro, you live here all your life, you want to live here for the rest of your life, but sometimes things happen that require you to then make a move, right?

So, how what can we do in terms of repairs or roommates or just housing could reduce the cost of housing so that people that want to stay in San Leandro can stay in San Leandro?

Exactly.

I'll be very transparent.

The reason these are highlighted because these are the ones that we made an assumption that these would be the ones that you would be most interested in talking about.

So I'm gauging whether we got that right or wrong.

All right, and then uh the the other priority is healthy lawness.

So take a take a quick glance and let us know if anything in there stands out.

I was wondering if you were connected with all those agencies, Family Caregiver Alliance, IHSS, IOA.

Are you connected to the community health centers in this area, like tuberculos, um Asian health services just opened across the street?

Yeah, they all get organized through community health center network, yeah, which is on Davis.

It's a nonprofit itself, but the board of directors is all of the individual community health center organizations in this area, and they run like case management and uh wellness programs throughout all of those eight community health center organizations.

They could be a connection.

Yeah, great.

Thank you for sharing that.

These are all federally qualified healthcare.

That's correct.

So they that's the nonprofit that organizes.

Okay, we'll keep going if that's okay.

And then our transportation priority.

Here are some some activities that are that are outlined in the in our implementation plan.

This is one of the things I'm really passionate about is getting people out of the house.

If they're able to get out of the house, that's the most one of the most important things in transportation is the it's not them not wanting to go, it's not them not wanting to be out.

It's they have no means to be out.

And I think that this is an excellent, excellent focus that we definitely as a city should be focused on.

Yeah.

So the concept of dates, right?

Sometimes just locally go into a park in San Leandro or go into a play or even go into San Francisco to go to the museum.

Um September 25th is the annual senior living festival at the Open Zoo.

So we are gonna charter, we're gonna get a charter bus, and we're gonna take about 50 I'm saying older adults because I'm trying to try to engage include everybody, right?

So we're gonna take we're gonna transport about 50 older adults from the senior community center to the Oakland Zoo.

There's gonna be a lot of resources, but then it's also gonna be a lot of fun, right?

That's what we've heard from our older adults.

We want to get out, and sometimes we just can't because we don't drive or we don't have the means to be able to do that.

So part of what we're exploring in addition to the emergency evacuation component is utilizing those shuttles, our flex shuttles to on the non-flex ride program days to utilize those shuttles and organize trips to various areas here and maybe outside of San Leandro.

So this door-to-door transportation service is really something that people have said that that is kind of key.

You know, they want to be picked up at their house and then dropped at their doctors and then picked up again and brought right back.

So that kind of thing uh is very important to community members.

Um, getting getting older older adults uh comfortable with Uber or a program like it, you know, they're they're good.

Some are I I hear it, I hear it from some of my own family members that oh, I took an Uber for the first time.

I'm like, good for you, you know.

But it's gonna take a little bit of work.

So that's it's good that we're doing this kind of as a as a community.

And it is really great to um grade to that because a lot of other cities as part of their paratransit program offer like taxi voucher programs, which I know specifically is not offered here, so I'm really glad to see that it is.

Yeah, and so we keep learning the Bonnie's rent.

Sometimes we we can meet needs based on the services that we provide, and sometimes we learn that there's an there's another gap, right?

So yes, we have this great shuttle program.

There's fixed stops, there's 15 of them throughout town, it's benefiting a lot of people.

Great.

That doesn't work for everyone, right?

Right.

Then we have what uh commissioner Dylan just mentioned, which is the the uh door-to-door, right?

The Uber, basically a subsidized Uber program where the the rider pays uh the initial four dollars, our program subsidizes the the following $16 all the way up until $20, right?

So it's a low cost, but again, it'll pick you up in front of your house and it'll drop you off in front of your doctor's office, right?

That first bullet point takes it beyond that.

So here's what we're gonna do is we're gonna pilot a program in collaboration with uh this organization called Citizer that actually has a case, a volunteer driver who also serves as sort of a case manager.

So while you may have a transportation to the doctor's office, once you go into the doctor's office, there's a lot going on.

There's paperwork, there's waiting around, there's communication issues.

So then the job of this individual is going to be to support that individual to get to their appointment, but also help them navigate through all the stuff that needs to happen in order for them to be able to see their doctors, right?

So it's taking it a second step beyond.

Yeah, we're very excited about that.

Yeah.

You mentioned social connection.

Yeah, so the uh intergenerational learning and social connection opportunities.

Um we've uh done a little we've talked with, like we're doing here.

We've presented at the youth advisory commission.

Um, and so these kinds of connections are gonna be really important to get those generations uh, you know, talking to one another and and uh figuring out what kind of programs the youth want to have with and older and home.

So this is gonna be really a uh kind of a key to you know that social uh a lot of what we have here.

So I would say this also borrows from the idea of what the youth are assets.

Our young people have a lot to give and uh and a lot, you know, in our communities.

Our older adults are also assets, and there are many opportunities where older adults can work and teach, even the even the mere act of just having relationship with one another.

It's so important.

We treat each other different, our young people will treat our our our older adults differently if there was relationship, and our older adults will treat our young people different if there's relationship there.

So we're looking for there to be opportunities where there could be this inter intergenerational events and programming that bring those different generations together.

I'm curious if there's anything that will be uh in addition to be San Leander based, but also like community-based, like in neighborhoods to connect neighbors to know each other.

Because I know that's something that used to happen a lot and and doesn't happen as much, except for maybe the people who have been for a really long time and is watched their community change.

Um I did a similar needs assessment for CHCN, the community health center network um in Oakland, and the feedback that we got from a lot of individuals was that felt much safer in their world when they knew their neighbors and they could be like and it's something that's so very simple.

Um, and it makes perfect sense, right?

If you don't know who is living and like all around you, so I'm curious about integrating this, especially the intergenerational um piece of it, like in specific neighborhoods to see who knows each other and who can be their their backup or who can do check in on mom when I'm at work or that type of thing.

Yeah, no, I think the intergenerational projects are really popular right now because I just got uh my grant from the DOJ to you know have an intergenerational, and I think one of the programs that we're gonna be doing in Oakland Chinatown, for instance, is to use the the youth to teach the seniors how to use their phones, how to use the computers, and then when they're interacting like that, then the seniors can talk to the youth about you know growing up their time, you know, what was it like to not have food on the table, not have games to play, you know, uh things like that.

So just so that they can learn from each other, right?

Right, right.

Yeah.

Okay, I'm gonna go through these real quick because I I think we talked about the the really key things, but um, year one, there's been a lot of really good work uh that we've that we've um that that some good accomplishments and and the one of the big ones that you hear me mention earlier is the the the outcome of right of having these plans is great, but I'll say the intangible value of this whole process is the process the product of this project is the process.

You know, it's linking with these community nonprofit organizations, it's linking with our colleagues with other departments, it's understanding the resources that we have within the county.

So that's been huge.

Uh integrating that into our department's work also has has been big.

Uh we've we've already pursued some some some funding, we've applied for some grants through uh AARP, uh, we've done a few mini grants through through Kaiser.

We actually were just awarded a mini grant um to uh to sponsor a uh what we call our our fall senior services expo again with the intention of getting the information out there.

Uh while we provide a lot of services at the senior community center, we know that many people don't know about those services.

And what we realize is that even people that come to the center don't know about everything that happens there, right?

So we have this expo, we have all the instructors, all the providers that come to that facility on that day, they'll do demos, they'll share information, they'll build relationships, and uh so Kaiser is gonna sponsor that event.

They're gonna help us with our communications, our graphic design, our swag bags, or refreshments.

And so again, so having having clarity about our focus really positions us, right, to be able to go after funding and strategic partnerships.

Um we've already done some of these, some of these programs, we've done digital digital literacy classes, uh, we partner with our our information and technology department here.

There, they just they just provide us our you know, their their job is to make sure that our computers work, you know, that our emails work, right?

And we've gone beyond that.

So now they're coming to the senior community center and they're doing sessions with our older adults about technology and specifically about cybersecurity, right?

So we've engaged them in that way.

Um the our chief of police was out there.

Uh we did a chat with the chief where uh we invited folks to come and just meet chief and talk about uh uh public safety issues, and we've planted the seeds on many of these projects that you see here.

Um we did apply for a grant through Kite, another grant through Kaiser to sponsor our caregiving caregiver appreciation event.

Uh we didn't get selected, but we're still gonna figure out how to do that event.

So very important right to support our caregivers.

So these are some of the some of the seats that we planted.

And so Commissioner what what what's your job with this plan moving forward?

What's my job?

It's making sure that the things that we've said we're going to do we continue to book toward doing and like Pedro said it is the process it's meeting people it's talking to seniors it's it's um you know sometimes you have to pivot a little to get to where you want to go um see yeah and and this this last bullet point here jumps out to me is you know integrating those um goals of the other departments um just so that they're in alignment right with city plans and initiatives that are underway the parks department for example just finished their um plan so and I will say you're very special to us because we've already come to talk to you twice we're not that special because we've also met with the recreation and parks commission we met with the youth commission we met with the planning commission we met with the bicycle and pedestrian safety safety commission so uh again with the intention of making sure that everyone is aware and can find ways to connect to work right and thank you for letting us come back and give you an update that was also pretty important to do so lastly you heard a lot of information thank you for engaging and interacting with us and so um just as as we wrap up I'm just kind of here curious to hear from you all I mean you kind of gave us already a sense because of you've been participating but is there anything in particular that really stood out to you one and the the the the big question here is is there an area where you feel like hey we want you all to come back and like maybe we can work together on this project either individually or as a commission so again what stood out and is there is there a common denominator there for us.

I have experience with our CFEs it's been my career for the last 20 years so I can help maybe facilitating some sponsorships from private RCFEs that we have in San Leandro some of them are amazingly wonderful and would jump at the opportunity to be able to get um that to have that happen.

Nice thank you.

I'm curious so how are you communicating the availability of the services to like the Asian community to the Hispanic community because the general you know our recreation guides maybe they may not be reading that you know we just need to use different methods whether it's we chat or you know the which is a social media platform that the Asians use for instance or like for to reach the Koreans you know you have to go to their churches to reach them.

I mean there's just different ways of reaching to them outreaching to them.

Yeah and you know what is the city doing I mean are they use are you using that make um mechanism to do that.

Yes so I'll I'll I'll I'll tell you what we're doing using technology and then what we're doing old school ground you know sort of on the ground so with technology um we are leveraging the city's communication system which is a system called clavio and so the city sends out all these all this information through social so through the internet right so there are uh sort of this kind of back in the day it used to be called constant contact I think might it might still be around so it's an electronic newsletter so we use that to communicate with the public our department also has a Facebook a senior services Facebook account uh we collaborate with our communication team to do social media so there's there's there's there's um what is it um uh next door there's there's different social media outlets that that that they utilize so we're doing that um as well and so um and then uh when I in person I would say we are uh we have our our senior services calendar that's uh produced every month and basically is sort of a highlight of some of the exciting things that are happening within our senior services so we have those on site we have them at the live to a couple of our libraries and then we also distribute them to uh various senior living centers uh here in in San Leandro uh in addition to that we go to those senior living centers to provide information regarding some of our services and then lately we've we've been far more engaged in uh going to community events uh so we go to um the Vietnamese American community center of the East Bay right down the street has a spring health fair they have a fall health fair so we're we're at those Davis Street Family Resource Centers has an upcoming resource fair we're at the Cherry Festival so anywhere where there's community coming together we farmers markets we've been at the at the farmers markets um uh as well and then we're open to ideas so if there if there if there are businesses if you have ideas yeah the problem with that is everything has been in English outside of working with the Vietnamese center and I know the ED there you know I mean she's serving a small segment of the market I mean there's uh 30 over 30 percent Asian right in San Leandro a lot of them do not speak English so if you're sending all these messages whether you're using social media

And then we're open to ideas.

So if there if they're if there are businesses, if you have ideas, yeah.

The problem with that is everything has been in English outside of working with the Vietnamese center, and I know the ED there, you know.

I mean, she's serving a small segment of the market.

I mean, there's uh 30 over 30 percent Asian, right?

In San Leandro, a lot of them do not speak English.

So if you're sending all these messages, whether you're using social media, uh newspaper, old school, new school, you know, internet, they're not getting the message.

It's not in their language.

Yeah, it it's not using and they don't go to some the nonprofits, you know, like Asian Health Services is just now reaching out.

I mean, just they're just starting.

You know the Koreans uh community center.

It's just not you know, I mean, they they're reaching out to some of the Koreans, but not everyone.

Yeah, I think it would be uh it would be beneficial to know if you if you have a good you know grasp of where these places are that we can extend our reach to, it would be good for us to know to have that, you know, under our ballot and to or even to these you know, using like the the they have radio television, they have you know newspapers and all that.

That's getting the message out.

But outside of that, they're not getting it.

Or you know, they have the they use WeChat or something like that.

Yeah, okay.

Is a website easier because it could be automatically translated from Google.

Do you think but when you use Google translations, it's it's not as we can, yeah.

It's a messenger of the language.

Yeah, we did we did a translation that we thought was asking people if they preferred onions or cucumbers, and it was something about cardboard boxes.

I mean, it was yeah, not in the same Google doesn't translate contextually, they leave out context, and so the I try to use Google just for fun.

Just like see how this works.

Yeah, you just Google Translate.

I mean, like, I go to a website, yes, and it says translate this.

Yes, yes, I'm not sure how that exactly works.

I thought that was different than the Google Translation.

It would be interesting to test that.

Yeah, yeah.

I like to do that.

And even if you maybe speak translate, you know, just have someone read it so that you know it doesn't come out like San Leandro is really, you know, don't know what you're doing.

Right.

Thank you, thank you for thank you for saying that and thank you for the question.

And what I'll say is that the things that we mentioned are things that we're doing, but more important than that, I think is our commitment to having this these conversations.

And we have these conversations all the time within the senior commission, and we when we engage people, we we we like to ask, right?

Like what can be different?

What can we, you know, we always we need to constantly communicate and find different ways to communicate and ask people, you know, ask people for for their ideas, and that's that's the only way I think that we're gonna get to a point where we're doing a decent job of getting the information out there.

So thank you.

Yeah, we're we're committed to to that, and we don't have all the answers right now, but we we're committed to at least continuing to have a conversation and keeping it right in front of us.

Yeah, I'm sorry, you were gonna say something?

No, no, good, yeah.

Sorry, something was gonna say I have another suggestion.

Um, in terms of trying to reach some of the harder to reach seniors, um, I would suggest teaming up with SOS Meals on Wheels.

They can probably put their flyers into the meals that are getting delivered.

And that's a really good way to reach those who are more homebound.

Um, and also another good way to reach caregivers because while most people on Meals and Wheels don't have an active caregiver, they may have family that are visiting on weekends but aren't there Monday through Friday because they can't afford to live in the Bay Area but are driving in.

That's more common than you would think.

Yes, um, so that's a good way to reach folks there.

And if you can do like a double-sided and have it translated, um also I've tapped into like high schools to ask students to help translate.

Um, and sometimes they get credit for some of their coursework or um volunteer hours and stuff.

So that's been another way we've engaged youth in that, or college students if you know that's a little bit harder, but yeah.

That's a great that's a great suggestion, as many of you know we already partner with Meals on Wheels.

You know, this is this is these are opportunities, right, to look at the partnership from different angles, right?

Where different, I'm sure you provide the the mail or the flyer they'll put it in to the meals, and that will automatically go out to a few hundred folks at least.

Yeah, great, good any last burning ah that got my attention or oh, I want to talk to you more about that.

We do know how to get a hold of you.

You do.

You know why?

Because it's right there.

Look at that.

It's on the presentation.

My email's there.

Uh thank you so much for allowing us to come here and interacting and having this discussion with us.

I'm sure it won't be the last time we'll be talking with you, but thank you, Commissioner Dylan.

Anything from you?

No, thank you.

Just thank you again.

Um here the first time, and promise we're gonna come back when we have something, you know, as we move along, and and here we are, and hopefully in a couple years we'll be able to do it again.

Thank you.

Thank you.

Whatever.

Thank you.

Thanks for your time.

I see no action items on the agenda.

Thank you so much.

Uh move on to commission reports and announcements.

Um I have nothing to report.

Um nothing for me, Commissioner.

Lumboard.

Um nothing for me.

We do have the book uh the backpack giveaway this weekend is Sunday High School.

Saturday, Saturday, from five.

Oh 10 to 4, 10, yeah.

10 until it's all over, yeah.

Until they run out of backpack, 2,000 of them.

That will be a very big deal.

Commissioner Yeah, a lot of the uh nonprofits are going to be there too.

So yes that's a big one.

I have nothing to um report.

Oh yeah, we want a full report.

What's your first name?

Carrie.

Thank you.

Um can we share a little bit?

Um, just that I'm sorry I wasn't here last month, but I do want to express my gratitude for everyone that participated and volunteered at the Cherry Festival.

The parade was amazing.

I I had a lot of fun being up with us.

It was a lot of fun.

So um I just wanted to make sure that I voice that.

I'm sorry I wasn't here last month, too, but I very much enjoyed my time, and it was great meeting other members of the senior commission.

That was that was kind of excellent.

And I got nothing.

There we go.

Make a motion to adjourn then.

Uh take a motion to adjourn.

Make a motion to adjourn.

Also, all in favor, or somebody else want to stay around, we could sit here until 10 o'clock and churn.