Syracuse City Council HR Budget Discussion - April 21, 2026
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Syracuse City Council HR Budget Discussion - April 21, 2026
The Syracuse City Council met with Human Resources (HR) leadership, including Director Mike Messer-Smith and Assistant Director Mike Messer, on April 21, 2026, to review the HR department's budget and operations. The discussion centered on maintaining current service levels while addressing emerging needs, particularly retiree health insurance support, ongoing labor negotiations, and staffing challenges. The HR budget remains flat with no new positions requested, but the department identified key pressures requiring internal reallocation.
Discussion Items
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Retiree Health Insurance Specialist Need: Council members raised concerns about the lack of a dedicated point of contact for retiree health benefits. Assistant Director Mike Messer explained that retirees often have complex, time-sensitive issues that can become catastrophic without prompt assistance. Currently, retiree calls are triaged alongside all other HR inquiries, leading to delays. A dedicated retiree specialist would likely require a Grade 80 position (approximately $80,000 annually), though the department aims to reallocate existing staff to allocate 25–50% of one person's time to retiree benefits without budget adjustments.
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HR Workload and Staffing: HR supports approximately 2,300 current employees and 3,000 retirees with a team of 12 people. The department has two vacancies: one offer has been accepted and the new hire is expected to start within weeks; the second vacancy is being re-advertised after a candidate withdrew. Councilor Rick inquired about out-of-title pay. Director Messer-Smith clarified that employees are compensated only for work above their grade, not for equal or lower-grade duties.
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Labor Negotiations Status: HR reported progress on multiple contracts:
- Middle managers: settled for three years.
- CSEA (Local 400, 1773 crew leaders, crossing guards), skilled trades, and fire/fire chiefs (expiring June 2026) are still in negotiation. Police (PBA) contract expires December 31, 2027.
- Several contracts expired December 31, 2025; the city was ready to negotiate in February 2025, but some unions requested caucusing, causing delays. The main sticking point is general wage increases and grade adjustments, with potential retroactive payments back to January 1, 2026.
- Goal for grievance/benefits issue turnaround is 72 hours, though complex cases take longer.
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Safety Officer Role: The safety officers under Lisa's purview handle training and field safety for non-public safety departments (DPW, Parks, Water). Police and fire have their own safety programs. No new safety positions are requested in the current budget.
Key Outcomes
- The HR budget remains flat; no new positions are funded for the upcoming fiscal year.
- The department will continue to internally reallocate staff to address retiree benefits, with a goal of dedicating partial time to that function once current vacancies are filled.
- Labor negotiations will continue, with retroactive pay likely to be a financial factor for contracts that have been expired for over a year.
- No formal votes were taken during this informational discussion.
Meeting Transcript
We have um counselor Hudson, Counselor Joan Rowser, Councilor Nave, myself, Councilor Shida Kawa, President, Rita Padiawa, Rick, and I'm sorry, Mike here today. Okay, let's go. All right. Well, good afternoon, Council. Um for the first time I didn't actually prepare an entire speech because we've always derailed right before I got to it. So as far as this year, um, we the budget put in front of you is to um essentially maintain our status quo as an HR department um and provide the services at the level that we are now. You stay pretty flat, right? Yeah with your budget. So um let me get down to a real question that was brought to me about an HR position for health specialists. Okay. So is that something that you were looking for? Need a health insurance specialist for HR? And how we do have one Grace Dwyer right now is our is helping us with benefits. Um I think the big issue that is probably what they were referencing is the retiree health care um and assisting retirees with benefits once they leave the organization. That's where we struggle. Oh retiree. I didn't get your name. Uh Mike Messer Smith. Sorry, this is Mike Messer with you. Mr. Smith, my assistant director. Mike, your assistant director. So can you tell us about it a little bit about that need? Because we've been hearing, we've been receiving calls and hearing from different departments. And when we went to that meeting, remember with the labors and the unions, it that was something they stressed, you know, that they had they don't have a point in person to go to when issues arise in with with medical and processing insurance stuff. Yep. So um we don't have a dedicated retiree person in our office right now. So anytime there is a retiree call-in or concern or issue with benefits, they get put into the mix with everybody else. Um and we triage accordingly. Um the issue that we've seen and and most recently in our labor management meeting was that retirees tend to have more severe issues when they do have issues. Um they are not getting the treatment they need, or they're not getting something approved as fast as they need it to. Um, and they are usually at the point where that's becoming catastrophic. Um, and so not having a dedicated person has led us down a few paths of some issues with retirees and the president's and unions that uh represent them. Um they bring that to our attention in that labor uh labor management meeting. So um that's the big issue at this point is that once they leave our care, um, they're still under our care, but we don't have anything. It's part of the package we owe. Correct. Yep. Yeah. Okay. So and what would that mean financially if we were to consider that? Um to pull in somebody to just assist and answer the phones. Um that position would be in line with um the folks that are in the grade 40 um on our budget sheet, but to pull in somebody that truly understands and and is able to take off um the work that Mike and I are doing on top of answering the phones. Um you're looking at closer to um like a grade 80. 80 80, sorry, yep. 80k. Okay. So where are we? We're like, oh, go ahead. I was just gonna ask like, what is your turnaround time from with like um the like grievances and arbitration?
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