Syracuse City Council API Department Budget Review - April 22, 2026
Syracuse City Council API Department Budget Review - April 22, 2026
The Syracuse City Council held a meeting on April 22, 2026, to review the API (Administration, Process Improvement, Innovation) department’s budget and operations. Key discussions included staffing changes, the software systems portfolio, payroll modernization, and efforts to right-size positions. No public comments were heard, and no formal votes were taken.
Discussion Items
- API Team Restructuring: Deputy Mayor introduced restructuring of the API team following a leadership change. Vinny (Chief Information Officer) and Jason (Data Team) presented alongside interim API leadership. The org chart showed a distinction between digital services, innovation, data, and IT teams.
- Staffing and Positions: The API department has five positions on the Sura payroll. One position (director of innovation) was eliminated for FY27. Two positions (innovation project leader) are being eliminated, with funds redirected to new roles (chief innovation data official and deputy chief) to better align with current job responsibilities. Vacancies exist for data analyst (vacant ~1 month), data program manager (one filled, one vacant), and information systems coordinator (one filled, one vacant). All positions are funded. Out-of-title pay issues were addressed by right-sizing roles.
- Software Systems Budget: The department provided a comprehensive list of ~70 software systems, totaling $2.9 million in the budget. The $900,000 increase in supplies is attributed to co-terming contracts to align with the fiscal year—a one-time adjustment that reduces FY26 costs but will normalize in FY27. Staff explained they regularly review system utilization and licenses to reduce costs.
- Payroll and Timekeeping Modernization: The timekeeping system rollout (UKG) is past 50% completion citywide, with a target to finish by summer 2026. The next phase—payroll modernization (Mosaic contract)—began in spring 2026, with an optimistic target of January 1, 2027, and an 18-month contract window. Council members asked about challenges and cross-training to avoid single points of failure.
- Training and Public Access: Staff highlighted that residents can access in-person assistance at the central permit office, a kiosk, and phone support. Digital services maintain internal documentation for system continuity.
Key Outcomes
- Council members requested further details on staffing and budget, with plans to follow up with Vinny after the meeting.
- No formal decisions or votes occurred; the discussion was informational.
- The council acknowledged the value of API’s cross-departmental collaboration, evidenced by the attendance of representatives from permits, parks, HR, BAA, and finance.
Meeting Transcript
Jason. Okay, glad to have you here. So if you would you can give us an overview of what you're presenting today. Certainly. You want to say with the start, I'll just briefly say with the start of the new administration, we've taken a look at the API team, so it looks a little bit different than I then uh in terms of structure and org chart than it did last year. So we basically um have you know what is you know traditionally API um are folks that that are um working on process improvement and you know uh innovation um and so those folks are here and they're reflected here in the green. I am sitting at the table because you know there's been a leadership change with that team, so I'm here kind of in an interim basis. Um Jason is here to represent um data, the data team, and then Vinny, as you know, at the beginning of this year was named our chief um information officer, and so his portfolio includes digital services, which is part of the API team and IT, which comes next. So um so that's why I'm here, but I'm gonna toss it over to Vinny to and Jason to talk about um you know their teams, what they do it and what we're here to present for today. Great, thanks. Uh so um just again introduction overview. Uh I think you'll see on the first handout with the York chart that uh we provided you. There's uh distinction between a couple different teams, there's different functions that each of them provide, but we all work in concert to execute on the uh you know shared mission of uh services or augmented services, I would say for our uh city departments uh uh naturally uh we interface both internally with uh different departments, every department, and then also uh externally with constituents in certain uh certain circumstances. So um the digital services team as uh the deputy mayor said uh works closely with these teams but also with the IT team uh which uh we'll be talking about in about a half hour. So um Jason, any overview from your team you want to go around? Uh no, I mean I think you all addressed it. Um I have a couple of questions. How many of your employees are on the Sura payroll? Certainly so if you flip over on the back side of that uh org chart, there's a copy from the budget book of the uh position details and they're color coded accordingly. So there's uh to answer your question directly. There's uh it shows five listings under Surah here. Um one of them is not highlighted because it doesn't necessarily sit directly in the API department, but is funded through a grant that is uh more or less uh overseen by the API department and uh works closely with the budget team. So um those are those positions there are going to be color coded and matching the org chart on the front that shows uh what teams they sit on. So everything except those two. Um the program manager that you see down there uh is the one that does not sit directly on the digital services team. And then I'm gonna ask you another question. Uh the director of innovation that you see on there uh has been moved to uh it's not highlighted because it's been moved to zero for this upcoming year, just given uh some of the structural changes that the deputy mayor alluded to. So the sort of funding is not in there. Uh not for a director of innovation, correct? Okay. So we're gonna go over the you talked about a direct of innovation. Your management analysis. Are you looking for one? Oh, the sorry, the positions uh there's management analysts, is that what you're referring to? Yeah. Do you want to speak to that? Yes. So there's been an ongoing effort with um innovation to take a look at the positions that exist. And I know the previous um chief innovation officer was trying to determine whether or not the positions reflect the uh job responsibilities, you know, which have evolved over time, and so management analysts was one of the positions identified to add to the roster that uh we thought might better fit the needs for the team. But it would be you know, the intent would not be to bring on a new employee be an existing employee. Okay, so let me um ask this question data project manager, your data analysts. Those are vacant positions as of now, correct? So is that are the funded positions funded? They are in the budget. Um the data analyst role has been vacant for uh around a month now. Uh we had an individual move into a new role within the city. Um the data program manager role. Um we hired um we hired uh individual to fill one of those roles um a few months ago. So it's been an ongoing process to to fill roles. Um I think it was four or five months ago.
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