Speaker numbers apply only to this recording.
The Watauga City Council held a workshop meeting on Monday, August 24, 2026, at City Hall. The meeting was called to order at 5:30 PM and adjourned at 6:03 PM. The workshop featured two presentations: a detailed overview of the new Eye on Water consumer portal tied to the Advanced Metering Infrastructure (AMI) project, and an update on the city's draft Strategic Plan. No formal votes were taken during the workshop.
I call it order to retard a city council workshop meeting Monday, August 24th, 2026, City Hall Council Chambers at 5 30 p.m. First item of business is roll call. Please one. Yes, sir. Page two isn't without notice. We've three. Andrew Neal, present. Read five. Stephen Welch, present. Play six. Mark Taylor present. Place seven. Jan Hill present. And Mare Artman are present. Any requests for public comment, Ms. Ross? Yes, sir. All right, moving on. Presentations, item number one presentation on the eye-on water consumer engagement tool. Ms. Calvert. Good evening, everyone. We're gonna just do a do a quick um preview of AMI again, just to refresh everybody's memory. So the purpose of the automatic uh meter infrastructure is to um make sure that our usage information is available at billing. We also want to make sure that we can catch leaks as they're happening so that they don't prolong and cause higher bills. We want to give our customers an opportunity to monitor monitor their accounts on a daily basis. And we wanted to reduce, we want to take advantage of technology and reduce manual reads, which also is prone to human error. Um so the AMI is a cellular transmission of meter data. Each again, each unit has a new register and endpoints on it that send a cellular signal several times throughout the day. So there's more timely water usage information. They customers can log in, they can see it, um updated several times throughout the day. And again, there's early identification of unusual consumption. It also helps us uh with more tools for water loss investigation. So our approach to this new investment, we have historically used badger meters for more than 20 years. Um we did not replace, do a full complete replacement of the meters. We did a retrofit where we took our current meters that are still in good working condition and we just retrofitted them with that register and that endpoint. Uh so I believe the debt service was that we um went out, we assumed the project was going to be about 3.6 million dollars, and by retrofitting, the overall cost ended up being about 1.9 million dollars. That included the materials and the labor to retrofit the meters. So what AMI gives us, again it gives us more information, earlier action, and less waste. The customers can view their usage online, they can see it by day, by hour, they can see any changes, so they can see if maybe they left the water faucet on outside, do they have a dripping faucet, things like that? They can also set usage alerts so that if they choose not to look at it all the time, they can get a notification that tells them there might be a possible leak. Versus us just saying, well, that's what the read says, and it gives customers more control over their consumption. You know, they can look at their bill and say, oh, during this time we use too much, we use a lot of water, we can alter our habits and reduce that usage. For the city, it gives us remote meter information.