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Record of Proceedings

Social Services Committee Meeting on Digital Accessibility Guidelines - July 14, 2026

Board of Legislators & CommitteesTuesday, July 14, 2026
BodyWestchester County, New York
SessionBoard of Legislators & Committees
DateTuesday, July 14, 2026
StatusFILED
Video Record

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Transcript — Verbatim
0:00

Okay, this is the committee on social services, disabilities, and human rights.

0:07

Chair of the committee.

0:09

We have with us our vice chair of the committee, Joe Williams Johnson.

0:15

Hello.

0:17

And we may be joined by others, but if not, we know we're being recorded, and so anybody can watch this at any time, which is really a nice, nice feature.

0:29

Okay.

0:31

So today we're lucky to have with us um two members of the department for people with uh disabilities.

0:41

We have the director, Karen Harwitz, and we have the but is it the let's see, what's the pro program administrator?

0:50

Okay, Jeff Satowski.

0:52

And we're really um looking forward to hearing this presentation, which is really about um you know how we can be more um accommodating and mindful about how we uh we present things so that those in our community who have maybe are hard of hearing or can't see very well or at all are able to appreciate you know and and see the things that we um we share.

1:21

And I know that there's you know a law in place that require us to do certain things that we got a little bit of an I guess an extension on that, but we're still hoping to roll everything out.

1:36

You know, it's department by department.

1:38

Um so if that if you could talk uh at all about that, that would be helpful, but also just things that we can be doing, you know, ourselves to make things easier, like I noticed um Carrie me have used a bigger font on your emails.

1:55

Yes, I can't completely look for that from Jack.

1:57

Okay, all right.

2:00

Signature and says I use 14 point aerial to everyday accessibility.

2:06

Yes, yes, and I like that.

2:08

And so you've you can talk about that too.

2:10

I mean, those are the kinds of things that we we just many of us don't think about that could actually make a difference for people.

2:16

So yeah, people are just like, why are you yelling at me?

2:20

I'm not there.

2:21

People who need this, including myself as I get older, and as we talk about during this, it's this is just not accessible for people with disabilities.

2:29

If we make things accessible for people with disabilities, they're actually more than people realize making them accessible to all of us.

2:36

How many of us are in between with hearing and seeing?

2:39

Oh, I'm just gonna get a new pair of readers, but this helps a lot more people than people with disabilities.

2:45

Yeah, that's a great point.

2:47

That's a great point.

2:49

So you brought uh you brought a PowerPoint okay, how Thema can set us up.

3:06

Thank you.

3:07

Nice.

3:08

All right, so digital accessibility.

3:10

We're building an inclusive Westchester in many ways.

3:13

Um, I just want to say social media accessibility is you know, we can post things as the county, but for those of us who have social media accounts, for my personal experience being a peer in the mental health system where I'm coming from, people who are constituents are my peers using services like I do.

3:30

So often people join my Facebooks and Instagrams and follow me.

3:35

Um, so when I'm posting as Jeff Jeff Zotowski, I'm posting digital accessibility as me as well.

3:42

And I think we love to say that the county can be a model for a distance.

3:47

This is exactly how we can do it for ourselves and have others do this as well.

3:51

Next slide.

3:54

So why does this matter?

3:55

You know, one in four of us have a disability that can affect how we use social media, and um equal access people who have screen readers or captions can get the same information as all of us as long as we use them.

4:12

So it's there, and we know we can do it, it's just a matter of learning how to use this, and um as I said earlier, it's for all followers.

4:20

We need this, and some people may ask, like, oh, this is all true with text and explains this in the picture.

4:26

That's pretty cool.

4:27

We're gonna talk about that later.

4:29

And then also, if you know, public trust.

4:32

We're committed if we are truly committed to serving every resident, as I know that we all are.

4:36

This really helps us do that visually.

4:40

Okay, next slide.

4:44

Okay, this is probably we've all heard this from our language arts teachers anyway.

4:48

But clearly concise language, avoid jargon abbreviations, only technical terms when we're using uh posting to the public.

5:00

Um, and how many of you knew what camel cases when you are capitalizing each word, explore access?

5:04

Did you know that was called camel case?

5:06

I did not.

5:06

No, I don't I guess the humps.

5:09

Maybe the harms of the camel, like before that it has those.

5:13

Okay.

5:13

Um so when you are um hashtagging or any long that we'll talk about later in um uh addresses, it's really good to capitalize the first letter of each word.

5:24

I mean, you can see the difference right there.

5:28

And actually, screen readers, it helps them announce each work separately instead of explorers, explore access instead of reading it as explorers.

5:40

Right, right, right.

Discussion Breakdown — Share of Meeting
Disability Rights█████████████████████████████████████████████82%
Technology and Innovation████8%
Public Engagement████7%
Community Engagement██3%
Summary of Proceedings

Social Services Committee Meeting on Digital Accessibility Guidelines - July 14, 2026

The Social Services, Disabilities & Human Rights Committee met on Tuesday, July 14, 2026, from 11:00 AM to 11:50 AM in Committee Room at the Michaelian Office Building, White Plains, NY. Chair Nancy Barr presided, with Vice Chair Jewel Williams-Johnson participating remotely from Elmont, NY. Legislator Pierce and Communications Director Adrian also joined. The sole agenda item was a presentation on practical accessibility guidelines for flyers, emails, and social media posts by the Westchester County Office for People with Disabilities.

Discussion Items

  • Carin Horowitz, LMSW, Director, and Jeff Zitofsky, Program Administrator, presented a PowerPoint on digital accessibility, emphasizing that one in four people have a disability affecting social media use.
  • They demonstrated best practices: use clear, concise language; avoid jargon; use camelCase for hashtags so screen readers pronounce words correctly; use alt text for images with descriptive text (e.g., describing the Toblerone logo with shapes, colors, and the bear in the mountain); maintain a contrast ratio of at least 4.5:1; use emojis sparingly and only at the end; describe link destinations instead of "click here"; use bit.ly to create short, descriptive URLs; add and review captions on videos; avoid putting essential information in stories; and use person-first language unless individuals prefer identity-first language.
  • Horowitz shared that she uses 14-point Arial or Calibri font in emails for readability. She and Zitofsky answered questions about screen readers (e.g., NVDA) and encouraged legislators to test their own content with screen readers.
  • Zitofsky and Horowitz noted that the county can be a model for accessibility and offered to consult with departments. They also mentioned an upcoming ADA celebration at Playland the next day.
  • They announced that the Office's newsletter now has a subscribe button and will be shared with the committee so they can forward it to constituents.

Key Outcomes

  • The committee received a copy of the PowerPoint with links to additional resources, to be distributed to all legislators.
  • The Office for People with Disabilities will send the August newsletter edition with the new subscribe feature to the committee.
  • Legislators were encouraged to apply the accessibility guidelines and reach out to the Office for assistance.
  • No formal votes or resolutions were taken; the meeting was informational.

Meeting Transcript

Okay, this is the committee on social services, disabilities, and human rights. Chair of the committee. We have with us our vice chair of the committee, Joe Williams Johnson. Hello. And we may be joined by others, but if not, we know we're being recorded, and so anybody can watch this at any time, which is really a nice, nice feature. Okay. So today we're lucky to have with us um two members of the department for people with uh disabilities. We have the director, Karen Harwitz, and we have the but is it the let's see, what's the pro program administrator? Okay, Jeff Satowski. And we're really um looking forward to hearing this presentation, which is really about um you know how we can be more um accommodating and mindful about how we uh we present things so that those in our community who have maybe are hard of hearing or can't see very well or at all are able to appreciate you know and and see the things that we um we share. And I know that there's you know a law in place that require us to do certain things that we got a little bit of an I guess an extension on that, but we're still hoping to roll everything out. You know, it's department by department. Um so if that if you could talk uh at all about that, that would be helpful, but also just things that we can be doing, you know, ourselves to make things easier, like I noticed um Carrie me have used a bigger font on your emails. Yes, I can't completely look for that from Jack. Okay, all right. Signature and says I use 14 point aerial to everyday accessibility. Yes, yes, and I like that. And so you've you can talk about that too. I mean, those are the kinds of things that we we just many of us don't think about that could actually make a difference for people. So yeah, people are just like, why are you yelling at me? I'm not there. People who need this, including myself as I get older, and as we talk about during this, it's this is just not accessible for people with disabilities. If we make things accessible for people with disabilities, they're actually more than people realize making them accessible to all of us. How many of us are in between with hearing and seeing? Oh, I'm just gonna get a new pair of readers, but this helps a lot more people than people with disabilities. Yeah, that's a great point. That's a great point. So you brought uh you brought a PowerPoint okay, how Thema can set us up. Thank you. Nice. All right, so digital accessibility. We're building an inclusive Westchester in many ways. Um, I just want to say social media accessibility is you know, we can post things as the county, but for those of us who have social media accounts, for my personal experience being a peer in the mental health system where I'm coming from, people who are constituents are my peers using services like I do. So often people join my Facebooks and Instagrams and follow me. Um, so when I'm posting as Jeff Jeff Zotowski, I'm posting digital accessibility as me as well. And I think we love to say that the county can be a model for a distance. This is exactly how we can do it for ourselves and have others do this as well. Next slide. So why does this matter? You know, one in four of us have a disability that can affect how we use social media, and um equal access people who have screen readers or captions can get the same information as all of us as long as we use them. So it's there, and we know we can do it, it's just a matter of learning how to use this, and um as I said earlier, it's for all followers. We need this, and some people may ask, like, oh, this is all true with text and explains this in the picture. That's pretty cool. We're gonna talk about that later. And then also, if you know, public trust. We're committed if we are truly committed to serving every resident, as I know that we all are. This really helps us do that visually. Okay, next slide. Okay, this is probably we've all heard this from our language arts teachers anyway. But clearly concise language, avoid jargon abbreviations, only technical terms when we're using uh posting to the public.

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