The Anchorage Assembly Infrastructure Enterprise and Utility Oversight Committee convened on January 15, 2026, to review critical updates regarding water utility master planning, port infrastructure modernization, and solid waste financial forecasting. The meeting featured presentations from the Anchorage Water and Wastewater Utility (AWW), the Port of Alaska, and the Anchorage Regional Landfill (ARL) Post-Closure Fund Board. Key discussions centered on customer service upgrades, capital improvement funding strategies, electrical infrastructure relocation, and the reallocation of surplus funds resulting from extended landfill lifespan projections.
All right, thank you, everybody. I'd like to call this meeting to order. We're here for the January meeting of the Assembly Infrastructure Enterprise and Utility Oversight Committee the whole. We're not to the day from 1115 to 1215 PM. And I will just start by saying that we have a very packed agenda, so I appreciate everybody keeping us moving along. With that, let's go ahead and start with member introductions in the room we have. Felix Vera. Anna Brawley. Zach Johnson. On the phone, I see Ms. Silvers. Hello. Thank you. Sarah Silvers. Perfect. Any other assembly members on the phone? Doesn't look like it. So I also am gonna just mention to just to try and make sure that we're utilizing our time in the best way possible. We're gonna move the agenda around a little bit and we're going to take the SWS update from the ARL closure fund and we're gonna move that to the bottom of the agenda. So with that change, we have two presentations from AWO. Um take it away, please. And then while we're in this quick pause, I'll note member Martinez join us on the phone at eleven seventeen. Okay, perfect. All right. So here you can see it's a fresh modern look. It's simple, it's uh more intuitive for customers, and uh it's easier to understand with the count some summary, and it does build on current technology that prepares us for the future. And the biggest thing that we're really excited about is the SMS notification functionality. And here you can look, this is the customer's dashboard. Um, you can see that you can look at the account activity, you can quickly see the customer might um this billing, but they're not set up on auto pay, so they can quickly see that on the dashboard, the amount they owe. And they have uh quick links, quick links to get to where they need to go to navigate to either their bill history or their payment history. So there's a um one stop shot for our customers, so they don't have to uh now you know dive in to figure out where they want to go. And I wanted to highlight a little bit about the mobile friendly SMS features. Um one of the great things, I mean, how many would you like if you have a payment reminder? You can get a text message that lets you know that your payment is due, and you have a quick link that you can just select from your cell phone, and you can just make a one-time payment from the feature. So one-time payments would be quick and easy right from your cell device. You can also get up reminders where you can get reminders from on your cell phone as well as your email notifications. And then um, go ahead. And then easy use on smartphones and tablets that includes Android operates in the Apple IOS files as well. Um and the great thing is that all messages are managed by AW to ensure reliable and consistent customer messaging. All right. Sounds better. All right. Do I need to repeat any of that or am I good? Okay, got it. Um, so just to expand a little bit more on uh self-service and account features. Again, it's just very quick and easy. Access to view bills, um, field payment history. It's really easy to set up the reoccurring payments where right now it's a little bit more cumbersome for our customers to do that. And if they don't want to set up a profile, they can easily make a one-time payment. Here I just provide a sample of a bill where they can just easily select pay now and they can make a one-time payment right there from the bill image.