OPENPUBLICA · PUBLIC MEETING RECORD
Record of Proceedings

Granicus Live Manager Web Training for City of Brookings Staff – August 27, 2026

Meeting Portal — Thursday, August 27, 2026
BodyBrookings, South Dakota
SessionMeeting Portal
DateThursday, August 27, 2026
StatusNEW · FILED
Video Record
0:00 / 17:48

Transcript — Verbatim
0:02

Okay.

0:03

Yes, we're recording.

0:05

Okay.

0:06

So Brookings team, welcome to our live cast training.

0:10

The purpose of this training today is to kind of verse you on your new live live cast solution, or we call it live manager web.

0:21

So you were using what we call live manager classic, which was our older um system.

0:28

And now we've transferred you to a new system called Live Manager Web.

0:33

So what we're going to be doing today is I'm going to be showing you kind of the ins and outs of your new live manager web solution.

0:40

Because there is some differences between what you're using now currently and this new application.

0:47

So I'll be going through kind of the little nuances of the application.

0:53

And if you have any questions, feel free to just uh jump in and ask your questions.

1:00

I do have actually a question though for your team before we get started.

1:05

So I noticed that your team is using uh live manager to kind of like run the video right during the meeting and then timestamp.

1:16

There's also an option in live manager to take minutes.

1:23

So basically the the clerk's office or I mean even IT um can take minutes in real time, like as the meeting is happening.

1:33

Is that something you're interested in learning about today?

1:36

Or are you more just focused on like, hey, we just want to learn how to use the video and do the time stamping, basically just kind of mirroring our current process.

1:48

Yeah, we don't we're not interested in making any changes.

1:50

We just hope that it's not worse than what we currently have.

1:54

Okay, okay.

1:55

Awesome.

1:56

Okay.

1:57

Well, I can send you a video if you do ever become interested in saying, like, hey, you know, I want to start taking minutes during the meeting.

2:06

I can send you a bit video tutorial on how to do that if you ever that ever comes up in the future.

2:12

Um but yeah, we'll just kind of plan on on um going through kind of your your current process.

2:20

So first things first.

2:24

So what you'll want to do is in order to access your new live manager web solution, you're not gonna click on a shortcut on your desktop.

2:34

So, you know, under normal circumstances, you'd have like a little shortcut that says like live manager, you'd click on that and that opens up the live manager application.

2:44

Um the process is a little bit different, is that you will be going to access live manager web.

2:52

You're gonna be going to your media manager site.

2:55

And I'm gonna put this URL for you in the chat window.

2:58

Um I'm sure you're probably familiar with it, but just so that we're all on the same page, I'll throw it for you in the chat window.

3:07

It's just city of Brookings.granicas.com.

3:11

Um, you're gonna go to that URL and you're gonna log in with your credentials.

3:17

Um is there anyone on the phone that does not have access to media manager?

3:23

No, we both have access to it.

3:25

Okay, thanks.

3:26

Thanks for confirming that.

3:28

Okay.

3:29

So you're gonna log into to media manager, okay, with your credentials.

3:34

Okay.

3:35

And then what you're gonna see is you're gonna notice there's an upcoming event section.

3:40

So just like how you have currently, you've got upcoming events here.

3:46

What you're gonna do next is you're gonna find the meeting.

3:51

Okay.

3:51

So if it's you know, a historic preservation meeting, if it's uh uh city council meeting, you're gonna find your meeting here under upcoming events.

4:01

The clerk creates this event through Ledge Star.

4:05

So you guys are using Legistar.

4:07

They're gonna create that event in Legistar, same process.

4:11

Okay, that process won't change.

4:14

And then what you're gonna do is you're gonna come over to Actions here and you're gonna click launch event.

4:20

And so that's gonna open up your live manager web program.

4:23

So like I said, instead of having you to go through a shortcut, you're gonna click launch event through Media Manager, and that's gonna open up Live Manager Web here.

4:33

We've actually used that before.

4:36

Oh, you have?

4:37

Yeah, we've been using this in the last couple of weeks since they put in our new uh encoder.

4:44

Oh, okay.

4:45

Okay.

4:47

Do you only have one question that we should get holdback?

4:56

Like if you click on events.

Discussion Breakdown — Share of Meeting
Technology and Innovation█████████████████████████████████████████████94%
Closed Captioning███6%
Summary of Proceedings

Granicus Live Manager Web Training for City of Brookings Staff – August 27, 2026

On August 27, 2026, a Granicus trainer conducted a virtual training session for City of Brookings staff on Live Manager Web, the city's new live streaming and timestamping platform replacing Live Manager Classic. Staff confirmed they had already used the new system for the past couple of weeks since a new encoder was installed. The session focused on video operation and timestamping; staff declined an offer to learn real-time minute-taking, stating they did not want to make changes and hoped the new system would not be worse than the current process. The session was scheduled for a full hour and ended once staff questions were resolved.

Discussion Items

  • Access: Live Manager Web is opened through Media Manager at cityofbrookings.granicus.com by logging in and clicking 'Launch Event' on the upcoming event. There is no desktop shortcut; meeting events are still created by the clerk in Legistar.
  • Encoder default issue: Staff reported that Live Manager Web always defaulted to the old encoder, requiring a manual change before each meeting. The trainer showed how to change the default in Legistar under Tools & Administration > Government Bodies > Media Manager export settings > Camera, and updated the existing published meetings, including the planning commission meeting on September 1, to use the new encoder.
  • Video preview and delay: Staff said the preview window sometimes times out or does not appear even though the broadcast/recording works. The trainer confirmed a 30–45 second delay is normal. The pause button can be used to pause both the live broadcast and recording during executive session or recess.
  • Timestamping: Staff were familiar with the feature. The trainer reviewed that agenda items can be timestamped by double-clicking or selecting and hitting record; a black clock icon indicates an item has been timestamped, gray indicates it has not, and items can be timestamped multiple times.
  • Closed captioning: Don asked whether automated closed captioning was paid for. The trainer did not see it in the project, said they could check with project manager Stephanie, and explained that a cost quote could be obtained through Granicus sales. The trainer also demonstrated how to enable live captions per meeting by checking 'Enable live captioning' under the Captions tab on the event. Don said Bonnie wanted a quote.
  • Archive status: The trainer asked if the default archive status should be changed to public; staff said no because they need to finalize some items before making videos public.

Key Outcomes

  • No formal votes were taken; this was a training and troubleshooting session.
  • Encoder defaults were changed in Legistar for already published meetings and for future meetings, so new meetings should default to the new encoder.
  • Granicus will send a screen grab showing where to enable live captioning and will follow up with Stephanie and the sales team about closed captioning availability and cost.
  • Staff will continue using their current process for video and timestamping and will not adopt the Live Manager minutes feature.

Meeting Transcript

Okay. Yes, we're recording. Okay. So Brookings team, welcome to our live cast training. The purpose of this training today is to kind of verse you on your new live live cast solution, or we call it live manager web. So you were using what we call live manager classic, which was our older um system. And now we've transferred you to a new system called Live Manager Web. So what we're going to be doing today is I'm going to be showing you kind of the ins and outs of your new live manager web solution. Because there is some differences between what you're using now currently and this new application. So I'll be going through kind of the little nuances of the application. And if you have any questions, feel free to just uh jump in and ask your questions. I do have actually a question though for your team before we get started. So I noticed that your team is using uh live manager to kind of like run the video right during the meeting and then timestamp. There's also an option in live manager to take minutes. So basically the the clerk's office or I mean even IT um can take minutes in real time, like as the meeting is happening. Is that something you're interested in learning about today? Or are you more just focused on like, hey, we just want to learn how to use the video and do the time stamping, basically just kind of mirroring our current process. Yeah, we don't we're not interested in making any changes. We just hope that it's not worse than what we currently have. Okay, okay. Awesome. Okay. Well, I can send you a video if you do ever become interested in saying, like, hey, you know, I want to start taking minutes during the meeting. I can send you a bit video tutorial on how to do that if you ever that ever comes up in the future. Um but yeah, we'll just kind of plan on on um going through kind of your your current process. So first things first. So what you'll want to do is in order to access your new live manager web solution, you're not gonna click on a shortcut on your desktop. So, you know, under normal circumstances, you'd have like a little shortcut that says like live manager, you'd click on that and that opens up the live manager application. Um the process is a little bit different, is that you will be going to access live manager web. You're gonna be going to your media manager site. And I'm gonna put this URL for you in the chat window. Um I'm sure you're probably familiar with it, but just so that we're all on the same page, I'll throw it for you in the chat window. It's just city of Brookings.granicas.com. Um, you're gonna go to that URL and you're gonna log in with your credentials. Um is there anyone on the phone that does not have access to media manager? No, we both have access to it. Okay, thanks. Thanks for confirming that. Okay. So you're gonna log into to media manager, okay, with your credentials. Okay. And then what you're gonna see is you're gonna notice there's an upcoming event section. So just like how you have currently, you've got upcoming events here. What you're gonna do next is you're gonna find the meeting. Okay. So if it's you know, a historic preservation meeting, if it's uh uh city council meeting, you're gonna find your meeting here under upcoming events. The clerk creates this event through Ledge Star. So you guys are using Legistar. They're gonna create that event in Legistar, same process. Okay, that process won't change.

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