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Record of Proceedings

Cook County Finance Committee Reviews Clerk's FY2027 Budget and Election Preparations on Oct 29, 2026

Board of Commissioners — Thursday, October 29, 2026
BodyCook County, Illinois
SessionBoard of Commissioners
DateThursday, October 29, 2026
StatusNEW · FILED
Video Record
0:00 / 1:10:00

Original source
Transcript — VerbatimClick a timed line to jump · ⧉ to share it

Speaker numbers apply only to this recording.

Unassigned speaker

0:00

The Finance of the Committee on the Courtney County Board for reconvene.

Speaker 1

0:05

We have the Cook County Clerk.

0:07

The Honorable Monica Gordon.

0:09

Monica, welcome.

0:10

Thank you.

Speaker 2

0:11

Thank you.

0:23

Good afternoon, Chairman Daly and members of the Finance Committee.

0:28

In five days, democracy will be on the ballot in Cook County.

0:33

Hundreds of thousands of Cook County voters will have the opportunity to make their voices heard.

0:39

They will choose their elected leaders and help shape the future of their communities, our county, and the state of Illinois.

0:45

That means our Cook County election teams is working around the clock to coordinate thousands of election workers, prepare polling locations, and manage voting equipment, all to ensure that the 1.7 million registered voters in suburban Cook County have the opportunity to cast their ballots safely and securely.

1:09

But our work does not begin and end with election day.

1:13

The clerk's office is responsible for essential services that touch the lives of residents throughout the year.

1:19

From maintaining vital records to recording property documents, providing real estate and tax services, and helping residents access the documents and information they need.

1:30

Today I am pleased to present the fiscal year 2027 budget request for the Cook County Clerk's Office.

1:37

Over the past year, we have made meaningful progress in modernizing operations, improving customer service, and expanding community engagement.

1:47

We're embracing technology more than ever before and developing more in-house solutions to automate outdated processes and improve efficiency.

1:57

At the same time, we recognize the fiscal realities of facing Cook County government.

2:03

Rising costs for goods and services and economic uncertainty present real challenges that require careful consideration and sound financial decisions.

2:12

We cannot ignore these challenges, but we can respond thoughtfully and strategically.

2:18

I am committed to making responsible investments in ensuring that every dollar in our budget supports effective and reliable public service.

2:40

As of this morning, more than 157,000 residents have cast ballots during early voting, and we have nearly 84,000 mail ballots that have been returned.

2:51

Thanks to your continued support, the clerk's office is conducting this election with more advanced tools than ever before to help us monitor polling place activity, identify potential issues, and respond rapidly.

3:06

All 56 early voting locations are equipped with smart ballot drop boxes that have built-in surveillance cameras and advanced ballot tracking technology.

3:16

We have expanded the capabilities of election lens, our real-time elections analytics platform.

3:22

For this election, the platform provides improved tracking of mail ballots and greater visibility into voter check-ins and the distributed distribution of voting equipment.

3:49

I visited schools where early voting was taking place, and excitement and energy among the students and teachers was amazing.

3:56

We call it the Teen Takeover for Democracy.

3:59

But this team takeover is centered on leadership, civic responsibility, and the power of young people to shape their future.

4:08

The program is already exceeding our expectations and establishing Cook County as a national model for engaging high school students in a democratic process.

4:18

In its very first year, the program has earned an award for excellence from the U.S.

4:23

Election Assistance Commission and a national achievement award from National Association of Counties.

4:29

At the same time, we continue to combat election misinformation and provide rapid response and trusted information to the public about election operations.

4:39

We remain vigilant about cybersecurity and other potential threats at our polling locations.

4:45

We are in regular contact with the sheriff's office and local law enforcement to help ensure that every Cook County voter can cast the ballot in a safe and secure environment.

Unassigned speaker

5:00

While the election represents one of our most visible responsibilities, it is only one part of the work we're doing on behalf of Cook County residents.

Speaker 2

5:05

In recording operations, we are continuing to develop our clerk recording system, an in house enterprise platform designed to replace an outdated land record system.

5:16

This represents a significant investment in our ability to manage property records more effectively and build technology around the needs of our operations.

5:26

We have also developed mail tracking improvements that give us better visibility and to document processing and help us strengthen accountability.

5:44

We're working to give customers greater visibility into their transactions and improve communication throughout the vital records request process.

5:53

Our real estate and tax services department is also making important progress.

5:58

We have begun adapting new cash sharing and mail tracking systems to support future integration.

6:05

We have also developed a secure online tax buyer take notice portal that streamlines the submission and processing of required notices.

6:14

The system supports document uploads, stamping, indexing, and document storage.

6:23

The Tyler project remains our most significant operational challenge.

6:28

We have assumed full project management responsibility for the clerk's office portion of the project, engaging a project manager and reallocating resources to maintain continuity of service.

6:41

With the December 15th tax sale approaching, we have requested that Tyler complete our module and bring it online by December 1st.

6:50

However, after more than two years of request, critical defects remain unsolved, including inconsistent fee calculations and incorrect billing outputs.

7:15

Major issues remain unresolved as the deadline approaches.

7:20

However, we do remain committed to working with other county stakeholders to ensure that the project reaches successful completion.

7:30

Looking ahead, we are focused on building the internal capacity to develop and maintain the stools tools our office needs.

7:38

We're exploring AI assisted tools to streamline work for workflows and reduce repetitive manual tasks.

7:47

Our goal is not to replace employees or reduce staffing levels, but to empower our workforce with technology that helps them work smarter and focus on higher value responsibilities.

7:59

We're also preparing to introduce a customer navigation chat bot on our website to help residents find information and connect with the services they need.

8:10

Modernizing our operations must go hand in hand with responsible financial management.

8:16

Rising operation costs and continued uncertainty require careful planning and strong internal oversight.

8:24

To meet this challenge, we are establishing a finance office focused on strengthening financial planning and accountability.

8:32

While technology is important, we also know that accessibility means meeting residents where they

Unassigned speaker

8:38

are.

Speaker 2

8:39

This year, our outreach programs have reached more than 14,000 residents through community engagement, voter education, and youth initiatives.

Discussion Breakdown — Share of Meeting
Election Integrity████████████████████████████████████████40%
Technology and Innovation█████████████████████21%
Public Administration███████████11%
Public Safety██████6%
Personnel Matters█████5%
Public Engagement█████5%
Revenue Management████4%
Procurement███3%
Budget Equity Analysis██2%
Summary of Proceedings

Cook County Finance Committee Reviews Clerk's FY2027 Budget and Election Preparations on Oct 29, 2026

The Cook County Board Finance Committee, chaired by Chairman Daly, convened on October 29, 2026, to review the Fiscal Year 2027 budget request for the Cook County Clerk's Office. Clerk Monica Gordon presented the budget, highlighting the upcoming November 3rd election, technological improvements, and significant challenges with the Tyler property tax system. Commissioners engaged in detailed questioning on election integrity, budget line items, and vendor accountability.

Discussion Items

  • Clerk's FY2027 Budget Presentation & Election Update: Clerk Gordon presented the budget, emphasizing investments in in-house technology, such as the clerk recording system. She reported that as of that morning, more than 157,000 residents had cast early ballots and nearly 84,000 mail ballots had been returned. The clerk's office serves 1.7 million registered voters in suburban Cook County. She described the Tyler project as the office's most significant operational challenge, noting critical defects remain unresolved as the December 15th tax sale approaches.
  • Election Security and Misinformation: Commissioners Degman, Naya, and Morrison raised concerns about election equipment reliability, potential federal presence at polls, and the spread of misinformation. Clerk Gordon and Deputy Clerk Ed Michaelowski detailed safeguards, including the election lens real-time analytics platform, paper ballot backups, and a clear chain of command requiring election judges to report incidents to an election center. Commissioner Degman directly questioned a claim about voting machines flipping votes, which Deputy Clerk Michaelowski stated is impossible with the county's equipment. Clerk Gordon declared misinformation the biggest threat to democracy.
  • Tyler Technologies System Failures: Significant discussion focused on the Tyler property tax system. Deputy Clerk Carolyn Ellaby outlined that Tyler must fix 17 specific defects by a November 13th checkpoint meeting to meet the December 1st go-live deadline. Of the 60 total defects, 43 need resolution. If these benchmarks are not met, the office will build workarounds for the December 15th tax sale. The Clerk's office has assumed project management to hold Tyler accountable. Commissioner Britton requested that Tyler Technologies attend a future committee meeting, which Chairman Daly confirmed.
  • Budget Line Item Questions:
    • Staffing: Deputy Clerk Christina Saldana clarified that an apparent reduction of seven customer service positions was a realignment to a special purpose fund. The net loss of four positions were all previously vacant, and the office is actively hiring for one customer service position in real estate.
    • Moving Expenses: A $740,000 increase on line J3 was attributed to the upcoming municipal elections and rising contractor costs.
    • Overtime: The overtime budget decreased because Tyler system testing costs were not expected to continue into FY2027.
    • Maintenance Subscriptions: A $1.4 million increase on page J2 was explained by the Bureau of Technology distributing the operating costs of the Tyler system across county agencies, charging the Clerk's office that portion.
  • Community Outreach and Youth Engagement: Commissioners Britton, Scott, McCask, and Naya praised the Clerk's outreach initiatives. The 'Defenders of Democracy' program, which trains high school students as election judges, has expanded to 27 schools and won national awards. A new early voting site in Wheeling was highlighted as highly successful. Commissioner Naya acknowledged the 'Love Purse' initiative for domestic violence survivors, which collected 432 purses.

Key Outcomes

  • Directive for Vendor Accountability: Chairman Daly and Commissioner Britton directed that representatives from Tyler Technologies must attend an upcoming committee meeting to answer questions regarding the contract and persistent system defects.
  • Firm Benchmarks Established: The Clerk's office set a strict November 13th deadline for Tyler to resolve 17 critical defects, with a final decision point on November 24th. Failure to meet these benchmarks removes the possibility of going live on the system by December 1st.
  • Contractual Protections: The Clerk's office confirmed that the upcoming contract amendment with Tyler includes provisions to withhold payment for modules until they are fully functional.
  • Budget Amendment Planned: The Clerk's office will bring a budget amendment reflecting updated revenue projections to absorb higher turnover costs while maintaining direct customer service capacity.

Meeting Transcript

The Finance of the Committee on the Courtney County Board for reconvene. We have the Cook County Clerk. The Honorable Monica Gordon. Monica, welcome. Thank you. Thank you. Good afternoon, Chairman Daly and members of the Finance Committee. In five days, democracy will be on the ballot in Cook County. Hundreds of thousands of Cook County voters will have the opportunity to make their voices heard. They will choose their elected leaders and help shape the future of their communities, our county, and the state of Illinois. That means our Cook County election teams is working around the clock to coordinate thousands of election workers, prepare polling locations, and manage voting equipment, all to ensure that the 1.7 million registered voters in suburban Cook County have the opportunity to cast their ballots safely and securely. But our work does not begin and end with election day. The clerk's office is responsible for essential services that touch the lives of residents throughout the year. From maintaining vital records to recording property documents, providing real estate and tax services, and helping residents access the documents and information they need. Today I am pleased to present the fiscal year 2027 budget request for the Cook County Clerk's Office. Over the past year, we have made meaningful progress in modernizing operations, improving customer service, and expanding community engagement. We're embracing technology more than ever before and developing more in-house solutions to automate outdated processes and improve efficiency. At the same time, we recognize the fiscal realities of facing Cook County government. Rising costs for goods and services and economic uncertainty present real challenges that require careful consideration and sound financial decisions. We cannot ignore these challenges, but we can respond thoughtfully and strategically. I am committed to making responsible investments in ensuring that every dollar in our budget supports effective and reliable public service. As of this morning, more than 157,000 residents have cast ballots during early voting, and we have nearly 84,000 mail ballots that have been returned. Thanks to your continued support, the clerk's office is conducting this election with more advanced tools than ever before to help us monitor polling place activity, identify potential issues, and respond rapidly. All 56 early voting locations are equipped with smart ballot drop boxes that have built-in surveillance cameras and advanced ballot tracking technology. We have expanded the capabilities of election lens, our real-time elections analytics platform. For this election, the platform provides improved tracking of mail ballots and greater visibility into voter check-ins and the distributed distribution of voting equipment. I visited schools where early voting was taking place, and excitement and energy among the students and teachers was amazing. We call it the Teen Takeover for Democracy. But this team takeover is centered on leadership, civic responsibility, and the power of young people to shape their future. The program is already exceeding our expectations and establishing Cook County as a national model for engaging high school students in a democratic process. In its very first year, the program has earned an award for excellence from the U.S. Election Assistance Commission and a national achievement award from National Association of Counties. At the same time, we continue to combat election misinformation and provide rapid response and trusted information to the public about election operations. We remain vigilant about cybersecurity and other potential threats at our polling locations. We are in regular contact with the sheriff's office and local law enforcement to help ensure that every Cook County voter can cast the ballot in a safe and secure environment. While the election represents one of our most visible responsibilities, it is only one part of the work we're doing on behalf of Cook County residents. In recording operations, we are continuing to develop our clerk recording system, an in house enterprise platform designed to replace an outdated land record system. This represents a significant investment in our ability to manage property records more effectively and build technology around the needs of our operations. We have also developed mail tracking improvements that give us better visibility and to document processing and help us strengthen accountability. We're working to give customers greater visibility into their transactions and improve communication throughout the vital records request process. Our real estate and tax services department is also making important progress. We have begun adapting new cash sharing and mail tracking systems to support future integration. We have also developed a secure online tax buyer take notice portal that streamlines the submission and processing of required notices. The system supports document uploads, stamping, indexing, and document storage. The Tyler project remains our most significant operational challenge. We have assumed full project management responsibility for the clerk's office portion of the project, engaging a project manager and reallocating resources to maintain continuity of service. With the December 15th tax sale approaching, we have requested that Tyler complete our module and bring it online by December 1st. However, after more than two years of request, critical defects remain unsolved, including inconsistent fee calculations and incorrect billing outputs. Major issues remain unresolved as the deadline approaches. However, we do remain committed to working with other county stakeholders to ensure that the project reaches successful completion.

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